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Commission income (Tables)
 12 Months Ended
Dec. 31, 2023
Fee and commission income [abstract]  
Disclosure of details of fee and commission income
The detail of fee and commission income is as follows:
EUR million
202320222021
Coming from collection and payment services
Bills232 245 214 
Demand accounts1,457 1,526 1,408 
Cards4,278 4,012 3,138 
Orders698 625 503 
Cheques and other128 172 139 
6,793 6,580 5,402 
Coming from non-banking financial products
Investment funds1,092 1,017 992 
Pension funds178 167 161 
Insurance2,715 2,743 2,467 
3,985 3,927 3,620 
Coming from Securities services
Securities underwriting and placement511 438 431 
Securities trading348 339 319 
Administration and custody354 321 402 
Asset management341 446 369 
1,554 1,544 1,521 
Other
Foreign exchange846 822 522 
Financial guarantees486 433 415 
Commitment fees549 506 442 
Other fees and commissions2,108 2,055 1,890 
3,989 3,816 3,269 
16,321 15,867 13,812