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FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Report of Foreign Issuer
Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934
For the month of July, 2023
Commission File Number: 001-12518
 
 
Banco Santander, S.A.
(Exact name of registrant as specified in its charter)
 
 
Ciudad Grupo Santander
28660 Boadilla del Monte (Madrid) Spain
(Address of principal executive office)
 
 
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:
Form 20-F  ☒            Form 40-F  ☐









BANCO SANTANDER, S.A.
________________________

TABLE OF CONTENTS










































Part 1. Interim consolidated directors’ report
Part 2. Interim unaudited consolidated financial statements
Part 3. Supplemental information






Part 1. Interim consolidated directors' report





January - June2023

Interim consolidated directors' report
Index
BUSINESS MODEL

Foto índice ENG.jpg
This report was approved by the board of directors on 25 July 2023, following a favourable report from the audit committee. Important information regarding this report can be found on pages 89 and 90.


Key consolidated data

BALANCE SHEET (EUR million)Jun-23Mar-23%Jun-23Jun-22%Dec-22
Total assets1,780,493 1,749,402 1.8 1,780,493 1,722,840 3.3 1,734,659 
Loans and advances to customers1,045,044 1,041,388 0.4 1,045,044 1,037,721 0.7 1,036,004 
Customer deposits1,013,778 998,949 1.5 1,013,778 957,690 5.9 1,009,722 
Total funds1,255,783 1,237,015 1.5 1,255,783 1,188,310 5.7 1,239,981 
Total equity102,044 99,490 2.6 102,044 97,462 4.7 97,585 
Note: total funds includes customer deposits, mutual funds, pension funds and managed portfolios.
INCOME STATEMENT (EUR million)Q2'23Q1'23%H1'23H1'22%2022
Net interest income10,524 10,396 1.2 20,920 18,409 13.6 38,619 
Total income14,088 13,922 1.2 28,010 25,120 11.5 52,117 
Net operating income7,754 7,777 (0.3)15,531 13,685 13.5 28,214 
Profit before tax4,258 3,832 11.1 8,090 7,915 2.2 15,250 
Profit attributable to the parent2,670 2,571 3.9 5,241 4,894 7.1 9,605 
Changes in constant euros:
Q2'23 / Q1'23: NII: +1.9%; Total income: +1.3%; Net operating income: -0.5%; Profit before tax: +11.3%; Attributable profit: +4.5%.
H1'23 / H1'22: NII: +14.9%; Total income: +12.2%; Net operating income: +13.5%; Profit before tax: +2.0%; Attributable profit: +7.2%.
EPS, PROFITABILITY AND EFFICIENCY (%)Q2'23Q1'23%H1'23H1'22%2022
EPS (euros)0.16 0.15 5.4 0.31 0.27 13.4 0.54 
RoE11.56 11.38 11.47 10.98 10.67 
RoTE14.61 14.38 14.49 13.69 13.37 
RoA0.67 0.66 0.67 0.66 0.63 
RoRWA1.90 1.86 1.88 1.86 1.77 
Efficiency ratio44.3 44.1 44.2 45.5 45.8 
UNDERLYING INCOME STATEMENT 1 (EUR million)
Q2'23Q1'23%H1'23H1'22%2022
Net interest income10,735 10,185 5.4 20,920 18,409 13.6 38,619 
Total income14,299 13,935 2.6 28,234 25,120 12.4 52,154 
Net operating income7,965 7,790 2.2 15,755 13,685 15.1 28,251 
Profit before tax4,234 4,095 3.4 8,329 7,915 5.2 15,250 
Profit attributable to the parent2,670 2,571 3.9 5,241 4,894 7.1 9,605 
Changes in constant euros:
Q2'23 / Q1'23: NII: +6.1%; Total income: +2.7%; Net operating income: +2.0%; Profit before tax: +3.6%; Attributable profit: +4.5%.
H1'23 / H1'22: NII: +14.9%; Total income: +13.1%; Net operating income: +15.2%; Profit before tax: +5.0%; Attributable profit: +7.2%.
SOLVENCY (%)Jun-23Mar-23Jun-23Jun-22Dec-22
Fully-loaded CET1 ratio12.2 12.2 12.2 12.0 12.0 
Fully-loaded total capital ratio15.9 15.8 15.9 15.9 15.8 
CREDIT QUALITY (%)Q2'23Q1'23H1'23H1'222022
Cost of risk2
1.08 1.05 1.08 0.83 0.99 
NPL ratio3.07 3.05 3.07 3.05 3.08 
NPL coverage ratio68 68 68 71 68 
January - June 2023
a201905201359a02.jpg
3

MARKET CAPITALIZATION AND SHARESJun-23Mar-23%Jun-23Jun-22%Dec-22
Shares (millions)16,184 16,454 (1.6)16,184 16,794 (3.6)16,794 
Share price (euros)3.385 3.426 (1.2)3.385 2.688 25.9 2.803 
Market capitalization (EUR million)54,783 56,371 (2.8)54,783 45,143 21.4 47,066 
Tangible book value per share (euros)4.57 4.41 4.57 4.24 4.26 
Price / Tangible book value per share (X)0.74 0.78 0.74 0.63 0.66 
CUSTOMERS (thousands)Q2'23Q1'23%H1'23H1'22%2022
Total customers163,756 161,155 1.6 163,756 154,402 6.1159,844 
Active customers99,472 99,261 0.2 99,472 97,806 1.7 99,190 
Loyal customers27,948 27,464 1.827,948 26,511 5.427,456 
Digital customers52,517 51,919 1.2 52,517 49,871 5.351,471 
Digital sales / Total sales (%)56.0 54.7 55.3 55.5 55.1 
OTHER DATAJun-23Mar-23%Jun-23Jun-22%Dec-22
Number of shareholders3,802,161 3,881,758 (2.1)3,802,161 3,985,638 (4.6)3,915,388 
Number of employees212,409 210,169 1.1 212,409 200,651 5.9 206,462 
Number of branches8,823 8,993 (1.9)8,823 9,193 (4.0)9,019 
1.In addition to financial information prepared in accordance with International Financial Reporting Standards (IFRS) and derived from our consolidated financial statements, this report contains certain financial measures that constitute alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015, and other non-IFRS measures, including the figures related to “underlying” results, which do not include factors that are outside the ordinary course of our business, or have been reclassified within the underlying income statement. Further details are provided in the “Alternative performance measures” section of the appendix to this report. For further details on the APMs and non-IFRS measures used, including their definition or a reconciliation between any applicable management indicators and the financial data presented in the annual consolidated financial statements prepared under IFRS, please see our 2022 Annual Financial Report, published in the CNMV on 28 February 2023, our 20-F report for the year ending 31 December 2022 filed with the SEC in the United States on 1 March 2023 as well as the “Alternative performance measures” section of the appendix to this report.
2.Allowances for loan-loss provisions over the last 12 months / Average loans and advances to customers over the last 12 months.
4
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January - June 2023

Group financial informationFinancial information by segmentResponsible banking
Corporate governance
Santander share
Appendix

Our business model is based on three pillars
01. Customer focus02. Our scale03. Diversification

Digital bank with branches

Local and global scale

Geographic and business diversification.
Solid and diversified balance sheet
Transform our business and operating model through our global technology initiatives to build a digital bank with branches that provides access to financial services for our customers through several channels. In-market scale in each of our core markets in volumes combined with our global scale support greater profitability and provide a competitive advantage over local peers.Our well-balanced diversification between developing and mature markets, as well as between business and customer segments, delivers recurrent pre-provision profit with low volatility.
logo NPS.jpg
Top 3 NPS1
Top 3 in lending2
in 9 of our markets
Contribution to Group profit3
in 5 markets
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logo clientes.jpg
164 mn
total customers
MODELO BANDERAS.jpg
99 mn
active customers
Our business model remains a source of great strength and resilience

Our corporate culture
The Santander Way remains unchanged to continue to deliver for all our stakeholders

Our purpose
To help people and businesses prosper.
modelo.jpg
Our aim
To be the best open financial services
platform, by acting responsibly and
earning the lasting loyalty of our
people, customers, shareholders and
communities.
Our how
Everything we do should be
Simple, Personal and Fair.
1.NPS – internal benchmark of individual customers' satisfaction audited by Stiga/Deloitte in H1'23.
2.Market share in lending as of March 2023 including only privately-owned banks. Digital Consumer Bank (DCB) refers to auto in Europe.
3.H1'23 attributable profit by region. Operating areas excluding the Corporate Centre.

January - June 2023
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5

Group performance

Highlights of the period
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PROFIT
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u
In Q2 2023, attributable profit amounted to EUR 2,670 million, 4% more than in the previous quarter and 14% more than in Q2 2022 (+17% in constant euros).
u
In H1 2023, attributable profit was EUR 5,241 million, 7% higher than in the same period in 2022 (+7% in constant euros) and 12% higher if we exclude the temporary levy on revenue obtained in Spain and DCB in Q1 2023.
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u
Sustained earnings per share growth, which rose 13% compared to H1 2022 to EUR 30.8 cents, boosted by the share buybacks in the last 12 months.
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VALUE CREATION
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u
Profitability improved in the quarter and year-on-year, with RoTE of 14.5%, compared to 13.7% in first half of 2022, supported by double-digit revenue growth.
u
The acceleration of structural changes towards a simpler and more integrated model through One Transformation, which we are expanding across the Group, is driving efficiency and profitable growth.
u
The efficiency ratio was 44.2%, improving 1.3 pp compared to H1 2022, driven mainly by Europe where it decreased 6.6 pp.
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u
The AGM approved a final cash dividend of EUR 5.95 cents per share, paid on 2 May 2023. The total cash dividend against 2022 results was EUR 11.78 cents per share, 18% more than in 2021. This payment was complemented by two already executed share buyback programmes, amounting to EUR 1.9 billion. The bank has repurchased close to 7% of its outstanding shares since November 2021.

u
Together, the shareholder remuneration against 2022 results was EUR 3,842 million1, equivalent to approximately 40% of the underlying profit in 2022.
u
In 2023, the board approved the new shareholder remuneration policy, increasing payout from 40% in 2022 to 50% of attributable profit2 in 2023.
EVOL GRUPO TNAV ENG.jpg
u
As of June 2023, TNAV per share was EUR 4.57. Including the last two cash dividends against 2022 results (EUR 5.83 cents and EUR 5.95 cents), TNAV + dividend per share increased 11% since June 2022 (+4% quarter-on-quarter).
1.Including the cash dividend and the share buyback programmes.
2.Target payout is c.50% of Group reported profit (excluding non-cash, non-capital ratios impact items), distributed approximately 50% in cash dividends and 50% in share buybacks. Execution of the shareholder remuneration policy is subject to future corporate and regulatory decisions and approvals.
6
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January - June 2023

Group performance
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GROWTH
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u
Total customers amounted to 164 million, 9 million more than in June 2022.
u
Active customers reached 99 million, increasing 2 million in the last 12 months. We have 52.5 million digital customers, a 5% increase year-on-year.
u
Business volumes reflect the impact that the economic and interest rate environment are having on customer behaviour. Loans and advances to customers increased 1% year-on-year. They remained flat in constant euros as the rise in North America, South America and DCB was offset by the reduction in Europe (lower business demand and mortgage prepayments).
Customer funds rose 5% year-on-year (+4% in constant euros, having increased EUR 3,370 million in the last quarter). Deposits increased both in individuals and SCIB, with a stable structure where approximately 75% are transactional1.
u
Positive sensitivity to higher interest rates, margin management and higher customer activity were reflected in the 14% rise in net interest income and 4% increase in net fee income (+15% and +5%, respectively, in constant euros).
u
Global businesses, PagoNxt and Auto accounted for 39% of revenue and 42% of net fee income.
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STRENGTH
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u
Credit quality remained robust driven by the good performance in employment in all regions. The NPL ratio stood at 3.07%, 2 bps higher than June 2022. Total loan-loss reserves reached EUR 23,902 million, resulting in a total coverage ratio of impaired assets of 68%.
u
Group's cost of risk stood at 1.08% (1.05% in March 2023 and 0.83% in June 2022). The CoR in the UK (0.11%), DCB (0.54%) and Mexico (2.13%) were up from low levels, Poland is impacted by CHF mortgages, in the US (1.57%) normalization is slower and performing better than expected, and CoR in Brazil (4.74%) decreased slightly in the quarter.
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u
The fully-loaded CET1 ratio ended the quarter at 12.2%.
In the quarter, there were 21 bps of gross organic generation and an 11 bp charge for a future cash dividend payment against Q2 2023 results2 (in line with the 50% target payout), while we invest in profitable growth opportunities. In addition, new lending had a RoRWA of 2.9%, equivalent to an RoTE above 15%.
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LIQUIDITY
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u
Solid liquidity position with regulatory ratios well above the 100% minimum requirement. The Group liquidity coverage ratio (LCR) in the first quarter increased slightly to 158%.
u
The liquidity buffer, comprising high quality liquid assets (HQLAs), exceeded EUR 317 billion in June 2023, of which 97% were level 1. EUR 204 billion of the total liquidity buffer was in cash4, equivalent to around 20% of our deposit base.
1. Deposits from individuals and SMEs plus other operational corporate deposits.
2. The implementation of the shareholder remuneration policy is subject to future corporate and regulatory decisions and approvals.
3. Provisional data.
4. Cash, central banks reserves and deposit facility with central banks.
January - June 2023
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7

Income statement
GRUPO SANTANDER RESULTS
Grupo Santander. Summarized income statement
EUR million
ChangeChange
Q2'23Q1'23%% excl. FXH1'23H1'22%% excl. FX
Net interest income10,524 10,396 1.2 1.9 20,920 18,409 13.6 14.9 
Net fee income1
3,060 3,043 0.6 0.8 6,103 5,852 4.3 5.2 
Gains or losses on financial assets and liabilities and exchange differences2
587 715 (17.9)(14.3)1,302 743 75.2 88.2 
Dividend income319 63 — — 382 335 14.0 13.7 
Share of results of entities accounted for using the equity method170 126 34.9 33.3 296 312 (5.1)(6.1)
Other operating income/expenses3
(572)(421)35.9 64.2 (993)(531)87.0 157.4 
Total income14,088 13,922 1.2 1.3 28,010 25,120 11.5 12.2 
Operating expenses(6,334)(6,145)3.1 3.7 (12,479)(11,435)9.1 10.6 
   Administrative expenses(5,517)(5,356)3.0 3.6 (10,873)(9,993)8.8 10.2 
       Staff costs (3,358)(3,245)3.5 3.8 (6,603)(5,948)11.0 12.1 
       Other general administrative expenses (2,159)(2,111)2.3 3.1 (4,270)(4,045)5.6 7.4 
   Depreciation and amortization(817)(789)3.5 4.4 (1,606)(1,442)11.4 13.2 
Provisions or reversal of provisions(688)(642)7.2 7.1 (1,330)(935)42.2 52.3 
Impairment or reversal of impairment of financial assets not measured at fair value through profit or loss (net)(2,936)(3,301)(11.1)(11.9)(6,237)(4,763)30.9 29.9 
Impairment on other assets (net)(70)(22)218.2 241.3 (92)(61)50.8 53.4 
Gains or losses on non-financial assets and investments, net251 26 — — 277 (4)— — 
Negative goodwill recognized in results— — — — — — — — 
Gains or losses on non-current assets held for sale not classified as discontinued operations(53)(6)— — (59)(7)742.9 818.3 
Profit or loss before tax from continuing operations4,258 3,832 11.1 11.3 8,090 7,915 2.2 2.0 
Tax expense or income from continuing operations(1,314)(967)35.9 35.3 (2,281)(2,374)(3.9)(4.5)
Profit from the period from continuing operations2,944 2,865 2.8 3.2 5,809 5,541 4.8 4.8 
Profit or loss after tax from discontinued operations— — — — — — — — 
Profit for the period2,944 2,865 2.8 3.2 5,809 5,541 4.8 4.8 
Profit attributable to non-controlling interests(274)(294)(6.8)(8.0)(568)(647)(12.2)(13.3)
Profit attributable to the parent2,670 2,571 3.9 4.5 5,241 4,894 7.1 7.2 
EPS (euros)0.16 0.15 5.4 0.31 0.27 13.4 
Diluted EPS (euros)0.16 0.15 5.4 0.31 0.27 13.2 
Memorandum items:
   Average total assets1,766,099 1,742,316 1.4 1,754,207 1,666,474 5.3 
   Average stockholders' equity92,383 90,353 2.2 91,368 89,125 2.5 

NOTE: The summarized income statement groups some lines of the consolidated income statement on page 87 as follows:
1.‘Commission income’ and ‘Commission expense’.
2.‘Gain or losses on financial assets and liabilities not measured at fair value through profit or loss, net’; ‘Gain or losses on financial assets and liabilities held for trading, net’; ‘Gains or losses on non-trading financial assets and liabilities mandatorily at fair value through profit or loss’; ‘Gain or losses on financial assets and liabilities measured at fair value through profit or loss, net’; ‘Gain or losses from hedge accounting, net’; and ‘Exchange differences, net’.
3.‘Other operating income’; ‘Other operating expenses’; ’Income from assets under insurance and reinsurance contracts’; and ‘Expenses from liabilities under insurance and reinsurance contracts’.





8
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January - June 2023

Income statement
Executive summary
ProfitPerformance
Record half-year profit following Q2 which maintained growth trends
Trends seen at the beginning of the year continued: revenue growth, improved efficiency and controlled cost of risk
Attributable profitTotal incomeCostsProvisions
EUR 5,241 mn+7% in euros+12%+9%+22%in euros
+7% in constant euros+13%+11%+21%in constant euros
EfficiencyProfitability
The Group's efficiency ratio improved driven by EuropeProfitability continued to improve
GroupEuropeRoTERoRWA
44.2%41.9%14.5%1.88%
-1.3 pp-6.6 pp+0.8 pp+0.02 pp
Changes vs. H1 2022.
Results performance compared to H1 2022
The Group presents, both at the total Group level and for each of the business units, the changes in euros registered in the income statement, as well as variations excluding the exchange rate effect (FX), on the understanding that the latter provide a better analysis of the Group’s management of the country units. For the Group as a whole, exchange rates had a negative impact of 1 pp in revenue and costs.
Total income
Total income amounted to EUR 28,010 million, up 12% compared to H1 2022. In constant euros, total income also increased 12%. Net interest income and net fee income accounted for 96% of total income. By line:
Net interest income amounted to EUR 20,920 million, 14% higher than H1 2022. Stripping out the exchange rate impact, growth was 15%, mainly due to greater volumes in some countries, higher interest rates and margin management.
By region and in constant euros, of note was the net interest income growth across Europe (+32%), due to the strong positive sensitivity to interest rate rises in our balance sheet in euros. By country: +57% in Spain, +11% in the UK, +69% in Portugal and +35% in Poland.
NII increased 4% in North America, driven mainly by Mexico (+12%) while it remained flat in the US.
Net interest income
EUR million
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constant euros
1247
It was up 6% in South America. Year-on-year volume increases and higher interest rates were not reflected in growth in all countries due to the negative sensitivity to rate rises in Brazil and Chile.
NII increased 3% at DCB, as higher volumes offset the initial negative impact from higher interest rates, and the Corporate Centre recorded lower losses due to higher remuneration of the liquidity buffer.
Net fee income increased 4% compared to H1 2022, reaching EUR 6,103 million. In constant euros, it was 5% higher.
By region, net fee income in North America and South America rose 7% and 16%, respectively. It decreased 3% in Europe due to lower credit volumes and commercial campaigns.
Our scale and global businesses, together with our financing capabilities in auto and payments, generated greater activity for our country units and the Group, which was reflected in net fee income growth. These business represented 42% of the Group's total net fee income.
In Santander Corporate & Investment Banking (SCIB), net fee income increased 15%, with widespread growth across its core businesses.
Net fee income
EUR million
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constant euros
2376
January - June 2023
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9

Income statement
Net fee income from payments was also strong, increasing 14% in PagoNxt, with total payments volumes increasing 25% year-on-year.
In Wealth Management & Insurance (WM&I), total net fee income generated (including fees ceded to the commercial network) increased 2%, affected by slower growth and a change in mix in AuMs in Asset Management. On the other hand, there were good performances in Insurance and Private Banking.
In Auto, net fee income increased 4% driven by the good performance in Brazil and Mexico partially offset by the regulatory change capping fees in Germany. In the quarter, the trend improved (+7%).
Gains on financial transactions stood at EUR 1,302 million (EUR 743 million in the first half of 2022), driven mainly by SCIB, DCB and lower losses in the Corporate Centre (driven by higher negative results from the FX hedge in H1 2022).
Dividend income was EUR 382 million (EUR 335 million in H1 2022).
The results of entities accounted for using the equity method also remained stable (EUR 296 million compared to EUR 312 million in H1 2022).
Other operating income recorded a loss of EUR 993 million (compared to a EUR 531 million loss in H1 2022), owing to the hyperinflation adjustment in Argentina and lower leasing income in the US. This line was affected by the EUR 224 million charge related to the temporary levy in Spain and DCB recorded in Q1 2023.
In summary, total income increased in all regions, DCB and global businesses. The Corporate Centre also increased, due to the higher liquidity buffer remuneration and the lower negative impact from the FX hedge.
Total income
EUR million
leyendaconstantesa07.gif
constant euros
3908
Costs
Operating expenses amounted to EUR 12,479 million, 9% higher than H1 2022 (+11% in constant euros), due to the increase in inflation. In real terms (excluding the impact of average inflation), costs fell 1% in constant euros.
Our cost management continued to focus on improving the efficiency ratio, and as a result we remained among the most efficient banks in the world. The efficiency ratio stood at 44.2% at the end of H1 2023, a 1.3 pp improvement on the first half of 2022 and 1.6 pp better than full-year 2022.
Our transformation plan, One Transformation, continued to progress across our footprint, reflected in greater operating productivity, and better business dynamics.
The cost trends by region and market in constant euros were as follows:
In Europe, costs were up 7%. In real terms, costs decreased 2%, with falls in the UK (-5%), Spain (-1%) and Portugal (-2%), whereas costs increased 3% in Poland due to the very competitive labour market and the impact from investments in digitalization. The region's efficiency ratio stood at 41.9%, improving almost 7 pp year-on-year.
In North America, costs increased 8%. In real terms, they were up 1%, due to investments in digitalization and technology and other transformation initiatives underway. The efficiency ratio stood at 47.7%.
In South America, the rise in costs (+20%) was significantly distorted by soaring average inflation in the region (21% due to 96% inflation in Argentina) which was reflected in salary increases, directly linked to inflation. In real terms, costs remained stable. The efficiency ratio was 39.1%, maintaining our position as a leader in the sector.
Digital Consumer Bank's costs were 7% higher due to inflation, strategic transformational investments and business growth. In real terms, costs fell 1%. The efficiency ratio stood at 49.4%.
Operating expenses
EUR million
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constant euros
5814
10
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January - June 2023

Income statement
Provisions or reversal of provisions
Provisions (net of provisions reversals) amounted to EUR 1,330 million (EUR 935 million in H1 2022) mainly driven by the UK, Poland and Brazil.
Impairment or reversal of impairment of financial assets not measured at fair value through profit or loss (net)
Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss (net) was EUR 6,237 million (EUR 4,763 million in H1 2022).
This comparison was mainly affected by the provisions resulting from the charges in Poland for CHF mortgages, the increase in the US (due to normalization) and higher provisions recorded in Brazil.
Impairment on other assets (net)
The impairment of other assets (net) was EUR 92 million, compared to an impairment of EUR 61 million in H1 2022.
Gains or losses on non-financial assets and investments (net)
Net gains on non-financial assets and investments were EUR 277 million in H1 2023 (loss of EUR 4 million in H1 2022).
Net loan-loss provisions
EUR million
leyendaconstantesa07.gif
constant euros
6775
Negative goodwill recognized in results
No negative goodwill was recorded in the first half of 2023 or 2022.
Gains or losses on non-current assets held for sale not classified as discontinued operations
This item, which mainly includes impairment of foreclosed assets recorded and the sale of properties acquired upon foreclosure, recorded a EUR 59 million loss in H1 2023 (EUR 7 million loss in H1 2022).
Profit before tax
Profit before tax was EUR 8,090 million in H1 2023, +2% year-on-year. In constant euros, it also increased 2%, affected by higher loan-loss provisions and impairments and the temporary levy, offsetting the good top line performance (double-digit growth in total income minus costs).
Income tax
Total income tax was EUR 2,281 million (EUR 2,374 million in H1 2022).
Profit attributable to non-controlling interests
Profit attributable to non-controlling interests amounted to EUR 568 million, down 12% year-on-year (-13% in constant euros), due to South America and DCB.
Profit attributable to the parent
Profit attributable to the parent amounted to EUR 5,241 million in H1 2023, compared to EUR 4,894 million in H1 2022. These results do not fully reflect profit performance due to the temporary levy mentioned in other sections of the report.
RoTE stood at 14.5% (13.7% in H1 2022), RoRWA at 1.88% (1.86% in H1 2022) and earnings per share stood at EUR 0.31 (EUR 0.27 in H1 2022).


January - June 2023
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11

Income statement
Underlying profit attributable to the parent
Profit attributable to the parent and underlying profit were the same in the first half of 2023 (EUR 5,241 million), as profit was not affected by results that fell outside the ordinary course of our business, but there was a reclassification of certain items under some headings of the underlying income statement to better understand the business trends. These items recorded are:
The temporary levy on revenue in Spain in the first quarter of 2023, totalling EUR 224 million, which was moved from total income to other gains (losses) and provisions.
Provisions to strengthen the balance sheet in Brazil in the first quarter of 2023, totalling EUR 235 million, net of tax and minority interests.
In the first half of 2022, profit attributable to the parent and underlying profit were also the same (EUR 4,894 million), as profit was not affected by results that fell outside the ordinary course of our business.
For more details, see the 'Alternative Performance Measures' section in the appendix of this report.
Attributable profit and underlying profit increased 7% in euros and constant euros compared to the first half of 2022.
This growth was mainly boosted by solid revenue performance, which increased 12% (+13% in constant euros) compared to the first half of 2022, and the efficiency improvement, which stood at 44.2%.
Santander's net operating income was EUR 15,755 million, 15% higher year-on-year. In constant euros, it rose 15% as follows:
In Europe, net operating income increased 39% with strong improvements in all markets, boosted by revenue growth (+23%) and efficiency gains.
In North America, net operating income rose 3%. It decreased 9% in the US (mainly due to lower leasing income and higher costs) and was up 22% in Mexico, owing to stronger net interest income and net fee income.
In South America, net operating income decreased 3%, driven by further falls in net interest income in both Brazil and Chile. Net interest income increased strongly in Argentina and Uruguay.
In Digital Consumer Bank, net operating income increased 3%. Revenue growth was driven net interest income and higher leasing income and gains on financial transactions. Costs rose due to strategic transformation investments and business growth, as already mentioned.
In the Corporate Centre, net operating income increased EUR 395 million, driven by the improvement of net interest income (higher liquidity buffer remuneration) and gains on financial transactions (FX hedge costs in 2022).
Net loan-loss provisions continued with the normalization that began last year, rising 22% (+21% in constant euros). This growth was reflected in an increase in the cost of risk to 1.08%, in line with the Group's target for the year.
Summarized underlying income statement
EUR millionChangeChange
Q2'23Q1'23%% excl. FXH1'23H1'22%% excl. FX
Net interest income10,735 10,185 5.46.120,920 18,409 13.614.9
Net fee income3,060 3,043 0.60.86,103 5,852 4.35.2
Gains (losses) on financial transactions 1
587 715 (17.9)(14.3)1,302 743 75.288.2
Other operating income(83)(8)(91)116 
Total income14,299 13,935 2.62.728,234 25,120 12.413.1
Administrative expenses and amortizations(6,334)(6,145)3.13.7(12,479)(11,435)9.110.6
Net operating income7,965 7,790 2.22.015,755 13,685 15.115.2
Net loan-loss provisions(2,898)(2,873)0.90.0(5,771)(4,735)21.921.1
Other gains (losses) and provisions(833)(822)1.31.4(1,655)(1,035)59.968.6
Profit before tax4,234 4,095 3.43.68,329 7,915 5.25.0
Tax on profit(1,264)(1,230)2.82.4(2,494)(2,374)5.14.5
Profit from continuing operations2,970 2,865 3.74.15,835 5,541 5.35.2
Net profit from discontinued operations— — — — — — — — 
Consolidated profit2,970 2,865 3.74.15,835 5,541 5.35.2
Non-controlling interests(300)(294)2.00.5(594)(647)(8.2)(9.5)
Profit attributable to the parent2,670 2,571 3.94.55,241 4,894 7.17.2
1. Includes exchange differences.


12
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January - June 2023

Income statement
Underlying results performance compared to the previous quarter
Underlying profit attributable to the parent and profit attributable to the parent were also the same (EUR 2,670 million) in Q2 2023, as profit was not affected by results outside the ordinary course of our business. However, Q2 2023 was affected by the reversal of a tax liability release recorded in Brazil in Q1 2023. After taxes and minority interests, the negative impact was EUR 235 million and was recorded in the other gains (losses) and provisions line.
This profit includes the EUR 205 million (net of tax) contribution to the Single Resolution Fund (SRF), which is usually recorded in the second quarter in Spain, Portugal, Digital Consumer Bank and the Corporate Centre and the banking tax in Portugal (EUR 38 million).
As such, quarter-on-quarter profit growth was 4%.
In constant euros, profit increased 4%. The performance of the main lines of the income statement was as follows:
Total income rose in the quarter (+3%) due to good dynamics in all regions:
Net interest income was up 6%, impacted by the positive sensitivity to higher interest rates in our balance sheet in the recent months, mainly in Europe (+9%). NII increased 9% in South America driven by Argentina and Uruguay, and 1% in North America driven by Mexico.
Net operating income
EUR million
leyendaconstantesa14.gif
constant euros
12396
Net fee income rose 1%, driven by the good performance in South America, North America and DCB, which offset the decreases in Europe (seasonal effect in SCIB).
Other income decreased due to both gains on financial transactions (very high in Q1 2023), and charges related to the SRF contribution.
Operating expenses increased 4%, with increases mainly in South America due to Argentina.
Net loan-loss provisions were stable in the quarter, decreasing in the US, Spain, the UK and Chile and increasing in Poland, Brazil and DCB.
Other gains (losses) and provisions recorded a negative result of EUR 833 million. In the first quarter of 2023, the loss was EUR 822 million, which included the temporary levy charge of EUR 224 million in Spain.
Profit attributable to the parent
EUR million
leyendaconstantesa07.gif
constant euros
13461

January - June 2023
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13


Business model




Balance sheet
Grupo Santander. Condensed balance sheet
EUR million
Change
AssetsJun-23Jun-22Absolute%Dec-22
Cash, cash balances at central banks and other demand deposits207,546 211,276 (3,730)(1.8)223,073 
Financial assets held for trading 183,834 163,235 20,599 12.6 156,118 
   Debt securities55,823 41,668 14,155 34.0 41,403 
   Equity instruments13,349 10,686 2,663 24.9 10,066 
   Loans and advances to customers11,051 15,090 (4,039)(26.8)9,550 
   Loans and advances to central banks and credit institutions35,998 27,076 8,922 33.0 28,097 
   Derivatives67,613 68,715 (1,102)(1.6)67,002 
Financial assets designated at fair value through profit or loss1
15,441 16,870 (1,429)(8.5)14,702 
   Loans and advances to customers6,782 7,755 (973)(12.5)6,642 
   Loans and advances to central banks and credit institutions627 1,396 (769)(55.1)673 
   Other (debt securities an equity instruments)8,032 7,719 313 4.1 7,387 
Financial assets at fair value through other comprehensive income86,756 91,998 (5,242)(5.7)85,239 
   Debt securities76,010 82,664 (6,654)(8.0)75,083 
   Equity instruments1,729 2,131 (402)(18.9)1,941 
   Loans and advances to customers8,714 7,203 1,511 21.0 8,215 
   Loans and advances to central banks and credit institutions303 — 303 — — 
Financial assets measured at amortized cost1,180,302 1,129,690 50,612 4.5 1,147,044 
   Debt securities91,559 57,520 34,039 59.2 73,554 
   Loans and advances to customers1,018,497 1,007,673 10,824 1.1 1,011,597 
   Loans and advances to central banks and credit institutions70,246 64,497 5,749 8.9 61,893 
Investments in subsidiaries, joint ventures and associates7,679 7,665 14 0.2 7,615 
Tangible assets34,159 34,640 (481)(1.4)34,073 
Intangible assets19,528 18,349 1,179 6.4 18,645 
    Goodwill14,126 13,877 249 1.8 13,741 
    Other intangible assets5,402 4,472 930 20.8 4,904 
Other assets2
45,248 49,117 (3,869)(7.9)48,150 
Total assets1,780,493 1,722,840 57,653 3.3 1,734,659 
Liabilities and shareholders' equity
Financial liabilities held for trading 134,888 114,406 20,482 17.9 115,185 
   Customer deposits19,921 13,799 6,122 44.4 12,226 
   Debt securities issued— — — — — 
   Deposits by central banks and credit institutions30,356 14,860 15,496 104.3 15,553 
   Derivatives62,259 67,152 (4,893)(7.3)64,891 
   Other22,352 18,595 3,757 20.2 22,515 
Financial liabilities designated at fair value through profit or loss36,220 24,726 11,494 46.5 40,268 
   Customer deposits27,297 15,366 11,931 77.6 31,143 
   Debt securities issued5,684 5,597 87 1.6 5,427 
   Deposits by central banks and credit institutions3,239 3,763 (524)(13.9)3,698 
   Other— — — — — 
Financial liabilities measured at amortized cost1,446,882 1,427,721 19,161 1.3 1,423,858 
   Customer deposits966,560 928,525 38,035 4.1 966,353 
   Debt securities issued285,869 255,049 30,820 12.1 274,912 
   Deposits by central banks and credit institutions149,348 203,511 (54,163)(26.6)145,534 
   Other45,105 40,636 4,469 11.0 37,059 
Liabilities under insurance contracts17,584 16,955 629 3.7 16,426 
Provisions8,389 8,590 (201)(2.3)8,149 
Other liabilities3
34,486 32,980 1,506 4.6 33,188 
Total liabilities1,678,449 1,625,378 53,071 3.3 1,637,074 
Shareholders' equity127,258 122,037 5,221 4.3 124,732 
   Capital stock8,092 8,397 (305)(3.6)8,397 
   Reserves (including treasury stock)4
113,925 108,746 5,179 4.8 107,709 
   Profit attributable to the Group 5,241 4,894 347 7.1 9,605 
   Less: dividends— — — — (979)
Other comprehensive income(33,789)(32,526)(1,263)3.9 (35,628)
Minority interests8,575 7,951 624 7.8 8,481 
Total equity102,044 97,462 4,582 4.7 97,585 
Total liabilities and equity1,780,493 1,722,840 57,653 3.3 1,734,659 
NOTE: The condensed balance sheet groups some lines of the consolidated balance sheet on pages 85 and 86 as follows:
1.'Non-trading financial assets mandatorily at fair value through profit or loss' and 'Financial assets designated at fair value through profit or loss'.
2.‘Hedging derivatives’; ‘Changes in the fair value of hedged items in portfolio hedges of interest risk’; 'Assets under insurance or reinsurance contracts'; ‘Tax assets’; ‘Other assets’; and 'Non-current assets held for sale’.
3.‘Hedging derivatives’; ‘Changes in the fair value of hedged items in portfolio hedges of interest rate risk’; ‘Tax liabilities’; ‘Other liabilities’; and ‘Liabilities associated with non-current assets held for sale‘.
4.‘Share premium’; ‘Equity instruments issued other than capital’; ‘Other equity’; ‘Accumulated retained earnings’; ‘Revaluation reserves’; ‘Other reserves’; and ‘Own shares (-)’.
14
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Balance sheet
GRUPO SANTANDER BALANCE SHEET
Executive summary
Gross loans and advances to customers (excl. reverse repos)
Customer funds (deposits excl. repos + mutual funds)
Credit performance reflects the impact of the macroeconomic environment and rising interest rates on customer behaviour
Customer funds continued to grow year-on-year. Stable quarter with a recovery in balances from individuals
Gross loans and advances to customers (excl. reverse repos)
Customer funds (deposits excl. repos + mutual funds)
1,022-0.5% QoQ1,134+0.3% QoQ
EUR billion+0.1% YoYEUR billion+4.2% YoY
 è By segment:
 è By product:
Year-on-year growth in individuals offset by lower corporate demandDeposits increased 4% year-on-year due to a sharp increase in time deposits driven by higher interest rates
IndividualsSMEs and corporatesCIBDemandTimeMutual funds
+2%-2%-4%-7%+47%+4%
Note: changes in constant euros.
Loans and advances to customers
Loans and advances to customers stood at EUR 1,045,044 million as at 30 June 2023, having increased 0.4% in the quarter and +0.7% in the last 12 months.
For the purpose of analysing traditional commercial banking loans, the Group uses gross loans and advances to customers excluding reverse repos (EUR 1,022,191 million). Additionally, to facilitate the analysis of the Group's management, the comments below do not include the exchange rate impact.
In the quarter, gross loans and advances to customers, excluding reverse repos, decreased 0.5%, as follows:
2% decline in Europe with falls across all countries, due to higher interest rates, higher prepayment volumes and lower loans in CIB.
Loans in North America increased, driven by Mexico (+2%) while they remained stable in the US.
In South America, loans increased 1%, up 32% in Argentina and 5% in Uruguay, but they remained flat in Brazil and Chile.
Loans at Digital Consumer Bank (DCB) increased 1%, growing at Santander Consumer Finance (+1%) and Openbank (+5%).

Gross loans and advances to customers (excl. reverse repos)
EUR billion
1006
+1 %
1a
Jun-23 / Jun-22
1. In constant EUR: +0.1%.
Compared to June 2022, gross loans and advances to customers (excluding reverse repos and in constant euros) remained stable, as follows:
In Europe, volumes decreased 5% due to falls in most countries: -6% in Spain and -4% in Portugal, mainly due to lower corporate loans and mortgage prepayments, and -4% in the UK, affected by the impact of high interest rates on the mortgage market. They remained stable in Poland.
Loans rose 5% in North America. In the US they increased 6% propelled by CIB, Multifamily and auto financing, while Mexico was up 3% driven by the increase in loans to individuals.
Growth in South America was 8%. In Argentina, lending increased 116% driven by consumer lending, SMEs, and CIB. In Brazil, loans climbed 6% driven by the positive performance in corporates and institutions. In Chile, they increased 4%, driven by mortgages. In Uruguay, they rose 11%.
At DCB, volumes increased 8%, with generalized growth across countries. Openbank loans rose 13%.
As at June 2023, gross loans and advances to customers excluding reverse repos maintained a balanced structure between individuals (62%), SMEs and corporates (25%) and CIB (13%).
Gross loans and advances to customers (excl. reverse repos)
% operating areas. June 2023
2125
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Balance sheet
Customer funds
Customer deposits amounted to EUR 1,013,778 million in June 2023, increasing 1% quarter-on-quarter and +6% year-on-year.
The Group uses customer funds (customer deposits excluding repos, plus mutual funds) for the purpose of analysing traditional retail banking funds, which amounted to EUR 1,134,116 million in June 2023. The comments below do not include the exchange rate impact.
In the quarter, customer funds increased EUR 3,370 million in constant euros, as follows:
By product, customer deposits excluding repos increased EUR 2,825 million and mutual funds rose EUR 545 million.
By primary segment, customer funds remained practically stable in the three regions and increased in DCB. By country, customer funds grew in Poland, Mexico and Argentina which were offset by declines in Portugal, the US and Brazil.
Compared to June 2022, customer funds were up 4% in constant euros:
By product, customer deposits excluding repos were up 4%. There was a strong increase in time deposits (+47%), growing significantly across all markets (except in Portugal) to the detriment of demand deposits which fell 7% with declines in most countries, except in Mexico and Argentina. Mutual funds increased 4%.
Customer funds increased 7% in South America (+3% in Brazil, +5% in Chile and +107% in Argentina) and rose 10% in North America (+11% in the US and +8% in Mexico). They rose 2% in Europe due to the increases in Spain (+3%) and Poland (+10%), that more than offset the 8% decrease in Portugal (public sector financing instruments impact). In the UK, they remained stable.
Positive performance also in DCB, whose funds increased 11%.
With this performance, the weight of demand deposits as a percentage of total customer funds was 59%, while time deposits accounted for 24% of the total and mutual funds 17%.
Customer funds
EUR billion
3983
+5 %
1a
+5 %
+5 %
Total
 Mutual funds
Deposits
exc. repos
Jun-23 / Jun-22
1. In constant EUR: +4%.
In addition to capturing customer deposits, the Group, for strategic reasons, maintains a selective policy of issuing securities in the international fixed income markets and strives to adapt the frequency and volume of its market operations to the structural liquidity needs of each unit, as well as to the receptiveness of each market.
In the first half of 2023, the Group issued:
Medium- and long-term senior debt placed in the market of EUR 10,730 million and covered bonds amounting to EUR 7,375 million (including the first ECA covered bond placed in the market).
There were EUR 6,828 million of securitizations placed in the market.
TLAC eligible instruments issued amounted to EUR 4,455 million (of which EUR 2,955 million was senior non-preferred and EUR 1,500 million was subordinated debt).
Maturities of medium- and long-term debt totalled EUR 13,175 million.
The net loan-to-deposit ratio was 103% (108% in June 2022). The ratio of deposits plus medium- and long-term funding to the Group’s loans was 121%, underscoring the comfortable funding structure. The liquidity coverage ratio (LCR) was an estimated 158% in June (152% in March 2023).
The Group's access to wholesale funding markets as well as the cost of issuances depends, in part, on the ratings of the rating agencies.
The ratings of Banco Santander, S.A. by the main rating agencies were: Fitch A- senior non-preferred debt, A senior long-term and F2/F1 senior short-term; Moody's confirmed its A2 long-term and P-1 short-term ratings in July and maintained its stable outlook above the rating of the Kingdom of Spain; Standard & Poor's (S&P) A+ long-term rating and A-1 short-term rating; and DBRS A High and R-1 Medium short-term. DBRS and Fitch maintained their stable outlooks, above the sovereign's outlook, while S&P also maintained its outlook but in line with the sovereign.
Sometimes the methodology applied by the agencies limits a bank's rating to the sovereign rating of the country where it is headquartered. Banco Santander, S.A. is still rated above the sovereign debt rating of the Kingdom of Spain by Moody’s, DBRS and S&P and at the same level by Fitch, which demonstrates our financial strength and diversification.
Customer funds
% operating areas. June 2023
6053
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Solvency ratios
SOLVENCY RATIOS
Executive summary
Fully-loaded capital ratio
Fully-loaded CET1 ratio
Fully-loaded CET1 ratio exceeded 12% at the end of June 2023
We continued to generate capital organically in the quarter, backed by profit
Fully-loaded CET1 performance (%)Gross organic generation+21 bps
CAPITAL QoQ ENG.jpg
Cash dividend accrual1
11 bps
TNAV per share
TNAV per share was EUR 4.57, increasing 11% year-on-year including both cash dividends per share paid in November 2022 and May 20231.
At the end of June 2023, the total phased-in capital ratio (applying the IFRS 9 transitional arrangements) stood at 16.0% and the phased-in CET1 ratio at 12.3%. We comfortably meet the levels required by the European Central Bank on a consolidated basis (estimated 13.3% for the total capital ratio and 9.1% for the CET1 ratio)2. This results in a distance to the maximum distributable amount (MDA) of 270 bps and a CET1 management buffer of 316 bps.
The total fully-loaded capital ratio stood at 15.9% and the fully-loaded CET1 ratio at 12.2%.
In the quarter, there were 21 bps of gross organic generation and an 11 bp charge for a future cash dividend payment against the profit achieved in the second quarter of 2023 (in line with a 50% target payout). We remain focused on profitable growth, reflected in an average front book RoTE above 15% in the first six months of the year.
There was a negative 7 bp impact from the repurchase of minority interests in Mexico and the MCE Bank Germany acquisition.
Lastly, the TNAV per share ended June 2023 at EUR 4.57. If we include the two cash dividends paid against 2022 (EUR 11.78 cents paid in November 2022 and May 2023), TNAV plus cash dividend per share increased 11% in the last twelve months.
Lastly, the fully-loaded leverage ratio stood at 4.79%, and the phased-in at 4.81%.
Eligible capital. June 2023
EUR million
Fully-loadedPhased-in
CET177,216 77,628 
Basic capital86,072 86,485 
Eligible capital100,539 101,154 
Risk-weighted assets631,021 631,149 
%%
CET1 capital ratio12.2 12.3 
Tier 1 capital ratio13.6 13.7 
Total capital ratio15.9 16.0 
Fully-loaded CET1 ratio performance
%
Escalera  capital.jpg
Note: The phased-in ratio includes the transitory treatment of IFRS 9, calculated in accordance with article 473 bis of the Capital Requirements Regulation (CRR2) and subsequent modifications introduced by Regulation 2020/873 of the European Union. Total phased-in capital ratios include the transitory treatment according to chapter 4, title 1, part 10 of the CRR2.
1.The implementation of the shareholder remuneration policy is subject to future corporate and regulatory decisions and approvals.
2.According to recent a resolution draft from Banco de España, our D-SIB buffer is expected to increase from 1% to 1.25% from January 2024 following a change in methodology. Institutions must hold capital at the consolidated level for the higher of the G-SIB and D-SIB requirements. Santander currently applies a 1% CET1 surcharge, globally (G-SIB) and locally (D-SIB), as they are both set at 1%.
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Risk management
RISK MANAGEMENT
Executive summary
Credit risk
Market risk
Credit quality indicators are under pressure from the current uncertain environment, but remain within expected levelsOur risk profile was stable at the end of the quarter, despite a few upticks in VaR at over the period
Cost of riskNPL ratioCoverage ratioAverage VaR
1.08%3.07%68%Q2'23
EUR 12 million
+3 bps vs. Q1'23+2 bps vs. Q1'230 pp vs. Q1'23
Structural and liquidity riskOperational risk
Robust and diversified liquidity buffer, with ratios well above regulatory requirementsOur operational risk profile slightly deteriorated in the second quarter, mainly due to certain legal cases
Liquidity Coverage Ratio (LCR)
158 %+6 pp vs. Q1'23
The current environment continued to be characterized by market volatility, inflation gradually decreasing but still at high levels, and the ongoing geopolitical tensions.
The decline in inflation and energy prices, together with slower interest rate rises by central banks, easing supply chains, the reopening of the Chinese economy and a buoyant labour market, suggest that GDP will remain resilient.
However, a gradual slowdown in the level of global activity is expected in the second half of 2023 and in the first half of 2024 as a result of restrictive fiscal and monetary policies, while inflation eases towards levels in line with official targets.
Credit risk management1
In the second quarter of 2023, credit impaired loans increased slightly compared to the previous quarter, up to EUR 34,949 million, mainly driven by the credit impaired loans balance increases in Mexico (+9%), the US (+7%), Poland (+5%) and Chile (+4%), while they decreased in Spain (-3%) and Brazil (-4%).
Total risk was EUR 1,137,823 million, in line with the previous quarter, having increased in South America and DCB, and decreased in Europe and North America.
The NPL ratio was 3.07%, in line with previous quarter (3.05%).
Loan-loss provisions amounted to EUR 5,771 million in the first half of the year, +21% year-on-year and stable in the quarter. This year-on-year comparison was affected by the higher provisions in Poland (related to CHF mortgages), the US (due to normalization) and in Brazil (due to loan portfolio growth, mainly by retail). The cost of risk stood at 1.08%, performing in line with our target.
Total loans-loss reserves were flat compared to the first quarter of 2023, at EUR 23,902 million, resulting in a total coverage of credit impaired loans of 68%, stable in the with last quarter. In addition, 60% of the Group's portfolio is secured, and, in particular, the mortgage portfolios in Spain and the UK require lower coverage levels.
Key metrics performance by geographic area
Loan-loss provisions2
Cost of risk (%)3
NPL ratio (%)Total coverage ratio (%)
H1'23Chg (%)
/ H1'22
H1'23Chg (bps)
/ H1'22
H1'23Chg (bps)
/ H1'22
H1'23Chg (p.p.)
/ H1'22
Europe1,289 13 0.42 2.35 (28)51.1 0.9 
North America1,530 51 1.70 61 3.23 52 90.0 (21.5)
South America2,541 3.32 34 5.88 50 77.8 (9.1)
Digital Consumer Bank415 48 0.54 11 2.04 (19)94.5 (3.0)
TOTAL GROUP5,771 21 1.08 25 3.07 2 68.4 (2.2)




1. Changes in constant euros.
2.EUR million and % change in constant euros.
3.Provisions to cover losses due to impairment of loans in the last 12 months / average customer loans and advances of the last 12 months.
For more detailed information regarding the countries, please see the Alternative Performance Measures section.
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Risk management
The Group closely monitors the government liquidity programmes that were launched during the pandemic (mainly concentrated in Spain) as the grace periods expire, with no worrying signs of deterioration to date.
The Group is also closely following the measures adopted by the governments in Spain, Portugal, Poland and the UK, that are aimed at relieving the mortgage payment burden for vulnerable customers following the increase in interest rates.
IFRS 9 stages evolution: the distribution of the portfolio remained stable in the quarter.
Coverage ratio by stage
EUR billion
Exposure1
Coverage
Jun-23Mar-23Jun-22Jun-23Mar-23Jun-22
Stage 11,0111,0059980.4 %0.4 %0.5 %
Stage 27572667.2 %7.4 %8.5 %
Stage 335343441.0 %40.1 %40.1 %
1. Exposure subject to impairment. Additionally, in June 2023 there was EUR 18 billion in loans and advances to customers not subject to impairment recorded at mark to market with changes through P&L (EUR 17 billion in March 2023 and EUR 23 billion in June 2022).
Stage 1: financial instruments for which no significant increase in credit risk has been identified since its initial recognition.
Stage 2: if there has been a significant increase in credit risk since the date of initial recognition but the impairment event has not materialized, the financial instrument is classified in Stage 2.
Stage 3: a financial instrument is catalogued in this stage when it shows effective signs of impairment as a result of one or more events that have already occurred resulting in a loss.
Credit impaired loans and loan-loss allowances
EUR million
Change (%)
Q2'23QoQYoY
Balance at beginning of period34,445 (0.7)(3.4)
   Net additions3,145 (2.6)48.7 
   Increase in scope of consolidation(45)— — 
   Exchange rate differences and other465 63.7 — 
   Write-offs(3,061)(18.2)(6.6)
Balance at period-end34,949 1.5 2.0 
Loan-loss allowances23,902 2.2 (1.2)
   For impaired assets14,326 3.8 4.3 
   For other assets9,576 (0.1)(8.4)


Market risk
The risk associated with global corporate banking trading activity is mainly driven by potential interest rate movements, is focused on servicing our customers' needs and measured in daily VaR terms at 99%.
In the second quarter, VaR fluctuated around an average value of EUR 12 million. It increased moderately and temporarily in the second half of the quarter as a result of the increased volatility in the markets due to the debt ceiling negotiation in the US and the volatility events at the end of the first quarter, which is included in the calculation model. VaR by market factor continued to be mainly impacted by interest rate risk. These figures remain low compared to the size of the Group's balance sheet and activity.
Trading portfolios.1 VaR by geographic region
EUR million
20232022
Second quarterAverageLastAverage
Total12.1 13.1 13.5 
Europe9.4 8.9 10.2 
North America3.5 3.1 2.0 
South America8.5 9.0 7.8 
1. Activity performance in Santander Corporate & Investment Banking markets.

Trading portfolios.1 VaR by market factor
EUR million
Second quarter 2023Min.Avg.Max.Last
VaR total7.5 12.1 19.3 13.1 
Diversification effect(8.6)(12.9)(18.2)(13.6)
Interest rate VaR8.9 12.3 17.1 11.3 
Equity VaR1.5 2.8 6.2 5.5 
FX VaR2.3 5.5 8.0 6.0 
Credit spreads VaR2.7 3.2 3.9 3.2 
Commodities VaR0.7 1.2 2.3 0.7 
1.Activity performance in Santander Corporate & Investment Banking markets.
Note: In the North America, South America and Asia portfolios, VaR corresponding to the credit spreads factor other than sovereign risk is not relevant and is included in the interest rate factor.

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Risk management
Trading portfolios1. VaR performance

EUR million
43801. Corporate & Investment Banking performance in financial markets.

Structural and liquidity risk
Structural exchange rate risk: mainly driven by transactions in foreign currencies related to permanent financial investments, their results and related hedges. Our dynamic management of this risk seeks to limit the impact of foreign exchange rate movements on the Group's core capital ratio. In the quarter, hedging of currencies impacting this ratio remained close to 100%.
Structural interest rate risk: in the second quarter, inflation continued to trend downwards, although it is still at high levels according to central bank targets. The pressure on interest rates in the market continued, albeit softer, given that the market expects the tightening cycle of central banks' restrictive policies could end later this year if inflation continues on its downward path. In this context, our structural debt portfolios performed well. Despite high market volatility during the period, risk remained at comfortable levels.
Liquidity risk: the Group maintained its comfortable liquidity risk position, supported by a robust and diversified liquidity buffer, with ratios well above regulatory limits.

Operational risk
Our operational risk profile deteriorated slightly in the second quarter of 2023, due to certain legal cases in Europe and Latin America.
In terms of results, operational risk losses increased compared to the last quarter. During this period the following aspects were closely monitored:
IT risks arising from transformation plans related to business strategy and development of digital capabilities.
Regulatory compliance due to increasing regulatory requirements (such as ESG, operational resilience, data management regulations) as well as increasing supervisory activity.
External fraud, mainly in online banking transactions (i.e. customer fraud) and in the loans admissions processes (i.e. identity theft).
Financial Crime Compliance monitoring and compliance with international financial measures and programme updates in some subsidiaries.
Cyber threats across the financial industry, strengthening the Group's monitoring and control environment mechanisms.
Third-party risk exposure, maintaining close oversight of critical providers, focusing on their control environment (business continuity capabilities, supply chains, cyber risk management and compliance with service level agreements).
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General background
GENERAL BACKGROUND
Grupo Santander conducted its business in the second quarter of 2023 in an environment marked by market volatility, slowing but still high inflation and continuing geopolitical tensions. In response, the major central banks continued to raise interest rates to try to contain inflation and anchor medium-term expectations in line with their respective targets. We expect this process to gradually decelerate global activity during the second half of 2023 and the first half of 2024, while restoring inflation to levels compatible with official targets.
Country
GDP Change1
Economic performance
EU.jpg
Eurozone
+1.1%
The economy entered into recession in Q1 2023, although the situation was very different across countries: the contraction was due to Germany, the Netherlands and Ireland, while France, Spain and Italy grew. Inflation declined, as did core inflation, but the ECB is concerned that it is moving too slowly towards its target. The ECB therefore continued to raise interest rates (the deposit facility rate reached 3.5%).
Spain.jpg
Spain
+4.2%
Spain returned to its pre-pandemic GDP level in the quarter, with GDP continuing to grow driven by external demand, but consumption fell again (-1.3%). Employment growth was very positive, but started to decelerate and the unemployment rate increased to 13.3%, affected by seasonality. In June, inflation decreased (1.9%) driven by food prices. Core inflation also decreased, but at slower rate.
UK.jpg
United Kingdom
+0.2%
The economy avoided recession by growing in Q1 2023, but activity deteriorated throughout the quarter. There was solid employment growth along with an increase in labour supply, which kept the unemployment rate at 3.8%. Core inflation remained high (6.9% in June), which, together with rising wages (7.4% in May), led the Bank of England to raise rates 50 bps to 5%.
Portugal.jpg
Portugal
+2.5%
The solid Q1 2023 growth is likely to slow down in an environment of lower household purchasing power, due to inflation and higher interest rates. The labour market, with very low levels of unemployment (unemployment rate at 7.2%), is fuelling higher wage increases which underpin inflationary pressures (5.3% core inflation in June).
Poland.jpg
Poland
-0.3%
GDP fell in the quarter due to the contraction in consumption. The economy is expected to gradually improve based on indications from retail sales, business and consumer confidence indices and the labour market (unemployment rate of 2.9%). Inflation fell to 11.5% in June and, if the downward trend continues, the central bank could start cutting interest rates in the third quarter.
US.jpg
United States
+1.8%
The economy in Q1 2023 grew in line with its potential, driven by private consumption. Macroeconomic indicators suggest growth remained firm in Q2 2023 and the labour market is gradually rebalancing. Inflation is abating, though core inflation remains high (4,8% in June), which led the Federal Reserve to suggest that there could be further interest rate rises.
Mexico.jpg
Mexico
+3.7%
The start of 2023 continued to surprise on the upside with strong growth in investment, services consumption and exports. Inflation is easing more quickly than expected, however core inflation remained elevated. The central bank halted the official rate rise cycle (at 11.25%), indicating it would remain stable for an extended period of time, to ensure inflation converges towards its target.
Brazil.jpg
Brazil
+4.0%
The economy has been growing strongly since the beginning of the year, driven by a good harvest and the strength of the services sector and employment (the unemployment rate is at historic lows). Inflation continued to soften (3.2% in June) and the central bank maintained the official rate at 13.75%, but eased its tone suggesting that the first rate cut could be near.
Chile.jpg
Chile-0.6%
The economy continued on its adjustment path, although the external demand contribution remained positive. Inflation is already showing clear signs of moderation (7.6% in June), with 2-year expectations anchored at 3%. The central bank maintained the official rate at 11.25%, but indicated that it could begin to cut it soon if the economy and inflation continue their current trends.
Argentina.jpg
Argentina+1.3%
The economy showed positive growth in Q1 2023, but with significant weakening of expectations due to the severe drought, which reduces soybean exports, which have a large weight in the total, putting pressure on the exchange rate of the Argentine peso. Inflation picked up (to a 7.4% in monthly average increase in Q2 2023) and the central bank raised the official rate to 97%.
1. Year-on-year average change for Q1 2023.



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DESCRIPTION OF SEGMENTS
We base segment reporting on financial information presented to the chief operating decision maker, which excludes certain statutory result items considered outside the ordinary course of our business (e.g. capital gains, write-downs, impairment of goodwill) or reclassifies certain items under some headings of the underlying (or "adjusted") income statement to better understand the underlying business trends.
Santander has aligned the information in this chapter with the information used internally for management reporting and with that presented in the Group's other public documents.
Santander's executive committee has been selected to be its chief operating decision maker. The Group's operating segments reflect its organizational and managerial structures. The executive committee reviews internal reporting based on these segments to assess performance and allocate resources.
The segments are split by geographic area in which profits are earned or by type of business. We prepare the information by aggregating the figures for Santander’s various geographic areas and business units, relating it to both the accounting data of the business units integrated in each segment and information provided by management information systems. The same general principles as those used in the Group are applied.
In 2023, Santander maintained the criteria applied in 2022, with two exceptions.
In the secondary segments: usual annual perimeter adjustment of the Global Customer Relationship Model between Commercial Banking and Santander Corporate & Investment Banking and between Commercial Banking and Wealth Management & Insurance.
In the Group's financial statements: as a result of the implementation from 1 January 2023 of the amendments to IFRS 17 (new general accounting standard for insurance contracts), the Group retrospectively performed a reclassification in the balance sheet to 'Liabilities under insurance or reinsurance contracts', related to the different treatment established by this new standard for the components of an insurance contract. This reclassification was made in the corresponding segments.
For comparative purposes, the 2022 data has been restated to include these changes.
In terms of the operating segment structure, the Group maintained the two levels of segmentation applied in 2022.
Primary segments
This primary level of segmentation, which is based on the Group’s management structure, comprises five reportable segments: four operating areas plus the Corporate Centre. The operating areas are:
Europe: comprises all business activity carried out in the region, except that included in Digital Consumer Bank. Detailed financial information is provided on Spain, the UK, Portugal and Poland.
North America: comprises all the business activities carried out in Mexico and the US, which includes the holding company (SHUSA) and the businesses of Santander Bank, Santander Consumer USA (SC USA), the specialized business unit Banco Santander International, the New York branch and Santander US Capital Markets (SanCap), following the merger of Santander Investment Securities and Amherst Pierpont Securities.
South America: includes all the financial activities carried out by Grupo Santander through its banks and subsidiary banks in the region. Detailed information is provided on Brazil, Chile, Argentina, Uruguay, Peru and Colombia.
Digital Consumer Bank: includes Santander Consumer Finance, which incorporates the entire consumer finance business in Europe, Openbank and Open Digital Services (ODS).

22
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Secondary segments
At this secondary level, Grupo Santander is structured into Retail Banking, Santander Corporate & Investment Banking (SCIB), Wealth Management & Insurance (WM&I) and PagoNxt.
Retail Banking: this covers all customer banking businesses, including consumer finance, except those of corporate banking which are managed through Santander Corporate & Investment Banking and asset management, private banking and insurance, which are managed by Wealth Management & Insurance. The results of the hedging positions in each country are also included, conducted within the sphere of their respective assets and liabilities committees.
Santander Corporate & Investment Banking: this business includes global corporate banking, investment banking and markets worldwide including treasuries managed globally (always after the appropriate distribution with Retail Banking customers), as well as equity business.
Wealth Management & Insurance: includes the asset management business (Santander Asset Management), the corporate unit of Private Banking and International Private Banking in Miami and Switzerland (Santander Private Banking) and the insurance business (Santander Insurance).


PagoNxt: this includes digital payment solutions, providing global technology solutions for our banks and new customers in the open market. It is structured into four businesses: Merchant, International Trade, Payments and Consumer.
In addition to these operating units, both primary and secondary segments, the Group continues to maintain the Corporate Centre, which includes the centralized activities relating to equity stakes in financial companies, financial management of the structural exchange rate position, assumed within the sphere of the Group’s assets and liabilities committee, as well as management of liquidity and shareholders’ equity via issuances.
As the Group’s holding entity, this area manages all capital and reserves and allocations of capital and liquidity with the other businesses. It does not incorporate the costs related to the Group’s central services (charged to the areas), except for corporate and institutional expenses related to the Group’s functioning.







The businesses included in each of the segments in this report and the accounting principles under which their results are presented here may differ from the businesses included and accounting principles applied in the financial information separately prepared and disclosed by our subsidiaries (some of which are publicly listed) which in name or geographical description may seem to correspond to the business areas covered in this report. Accordingly, the results of operations and trends shown for our business areas in this document may differ materially from those of such subsidiaries.
As explained on the previous page, the results of our business areas presented below are provided on the basis of underlying results only and include the impact of foreign exchange rate fluctuations. However, for a better understanding of the changes in the performance of our business areas, we also provide and discuss the year-on-year changes to our results excluding such exchange rate impacts.
Certain figures contained in this report, have been subject to rounding to enhance their presentation. Accordingly, in certain instances, the sum of the numbers in a column or a row in tables contained in this report may not conform exactly to the total figure given for that column or row.
January - June 2023
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23


Business model




January-June 2023
Main items of the underlying income statement
EUR million
Primary segmentsNet interest
income
Net fee
income
Total
income
Net operating
income
Profit
before tax
Profit attributable to the parent
Europe7,565 2,244 10,464 6,081 3,888 2,536 
     Spain3,161 1,413 5,113 3,074 1,679 1,132 
     United Kingdom2,583 167 2,759 1,395 1,127 818 
     Portugal575 235 824 559 484 321 
     Poland1,209 289 1,509 1,105 657 321 
     Other37 140 259 (52)(59)(57)
North America4,931 1,077 6,417 3,357 1,739 1,346 
     US2,901 390 3,624 1,825 762 667 
     Mexico2,027 663 2,763 1,600 1,048 760 
     Other23 30 (68)(71)(81)
South America6,477 2,395 9,037 5,504 2,376 1,458 
     Brazil4,285 1,675 6,281 4,073 1,410 823 
     Chile727 316 1,229 708 531 330 
     Argentina1,138 282 1,029 508 308 252 
     Other327 122 499 214 127 53 
Digital Consumer Bank2,040 394 2,658 1,344 928 521 
Corporate Centre(94)(7)(342)(531)(601)(620)
TOTAL GROUP20,920 6,103 28,234 15,755 8,329 5,241 
Secondary segments
Retail Banking18,501 3,865 21,985 12,339 5,091 3,269 
Corporate & Investment Banking1,612 1,172 4,353 2,843 2,779 1,876 
Wealth Management & Insurance869 626 1,717 1,156 1,136 819 
PagoNxt31 446 521 (52)(77)(103)
Corporate Centre(94)(7)(342)(531)(601)(620)
TOTAL GROUP20,920 6,103 28,234 15,755 8,329 5,241 

Profit attributable to the parent distribution1
H1 2023


11
1. As a % of operating areas. Excluding the Corporate Centre.
Profit attributable to the parent. H1 2023
EUR million. % change YoY
Flags
Europe
Spain.jpg
UK.jpg
Portugal.jpg
Poland.jpg
North
America
US.jpg
Mexico.jpg
South
America
Brazil.jpg
Chile.jpg
Argentina.jpg
Digital Consumer BankDCB
Global businesses
SCIB.gif
WM&I.gif
PagoNxt.gif
79
Var
Var2
+74 %+74 %
+11 %+16 %
+43 %+43 %
+55 %+55 %
-39 %-39 %
+39 %+23 %
-40 %-40 %
-16 %-19 %
+73 %+271 %
-9 %-7 %
+22 %+28 %
+70 %+70 %
%+4 %
    2. Changes in constant euros.
24
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January-June 2022
Main items of the underlying income statement
EUR million
Primary segmentsNet interest
income
Net fee
income
Total
income
Net operating
income
Profit
before tax
Profit attributable to the parent
Europe5,820 2,316 8,581 4,417 2,693 1,839 
     Spain2,015 1,475 3,937 1,994 904 652 
     United Kingdom2,418 202 2,633 1,285 995 736 
     Portugal340 245 613 363 327 225 
     Poland894 268 1,090 751 444 207 
     Other152 126 307 25 23 18 
North America4,483 937 5,780 3,088 2,061 1,578 
     US2,877 394 3,665 1,984 1,378 1,090 
     Mexico1,606 529 2,096 1,166 747 546 
     Other14 19 (62)(64)(58)
South America6,427 2,175 8,933 5,780 3,165 1,946 
     Brazil4,421 1,600 6,393 4,442 2,270 1,365 
     Chile1,038 222 1,357 868 646 391 
     Argentina732 264 821 345 168 145 
     Other236 90 362 126 82 44 
Digital Consumer Bank2,032 425 2,573 1,325 1,010 572 
Corporate Centre(353)(1)(747)(926)(1,014)(1,040)
TOTAL GROUP18,409 5,852 25,120 13,685 7,915 4,894 
Secondary segments
Retail Banking16,747 3,789 20,675 11,662 6,053 4,018 
Corporate & Investment Banking1,712 1,029 3,602 2,311 2,280 1,537 
Wealth Management & Insurance298 655 1,192 686 660 482 
PagoNxt5 379 398 (50)(64)(104)
Corporate Centre(353)(1)(747)(926)(1,014)(1,040)
TOTAL GROUP18,409 5,852 25,120 13,685 7,915 4,894 
January - June 2023
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25


Business model
Group financial informationFinancial information by segmentResponsible banking Corporate governance Santander shareAppendix
Primary segments
EUROPE.jpg
EUROPEUnderlying attributable profit
EUR 2,536 mn
Executive summary
We continue to accelerate our business transformation to achieve higher growth and a more efficient operating model which should allow us to further improve profitability and increase RoTE.
Commercial activity was affected by the economic slowdown, interest rates rises and inflation. Loans decreased 5% YoY, driven by lower corporate demand and despite a slight recovery in mortgages in recent months. Unsecured personal loans were stable. Customer deposits increased 1% year-on-year, supported by strong growth in wholesale banking in Spain and retail deposits in the UK.
→ Underlying attributable profit (EUR 2,536 million) rose 38% (+40% in constant euros), with strong revenue growth, mainly from net interest income, which was able to absorb higher costs, the temporary levy on revenue earned in Spain and higher provisions in Poland due to the CHF portfolio.
Strategy
We maintain our aim of creating a better bank, that our customers and employees feel a deep connection with while creating value for shareholders and society, and continued to contribute to the achievement of the Group's strategy and results.
Last year we made significant progress in our financial results and transformation projects. This year, we are accelerating this further with the aim of becoming the best bank in each country by leveraging the combination of our local leadership with our pan-European and global businesses. We are focusing on the following pillars:
Customer centric: grow our active customer base through better customer service and experience.
Simplification and automation: enhance efficiency through a common operating model in the region.
Network contribution: grow our global business revenue by increasing connectivity across the region.
Customer activity: improving loyalty through a value proposition for individuals and SMEs.
Disciplined capital allocation: improve pricing discipline and risk management.
This enables us to achieve sustainable growth and greater profitability and shareholder value creation.
Key developments by country:
Spain: we focused on profitable and sustainable growth and increasing the customer base. We improved the service quality, further automated and digitalized processes and developed a simpler value proposition for retail and specialized for high-value segments, boosting collaboration between segments at both the local and global level. We maintained our proactive risk management in a complex macroeconomic environment.
United Kingdom: we focused on managing the spread between assets and liabilities. Our transformation programme continues to provide efficiency improvements through the simplification and digitalization of processes. The loan portfolio remains low risk, as it mainly comprises mortgages with an average LTV around 51% and with only 6% of the portfolio with an LTV above 80%.
Portugal: we continued to execute our strategy to grow in the most profitable segments. We increased our active and digital customers and improved our service quality.
Poland: we remained focused on improving our market position, especially in corporates, investment funds and CIB. We continued to develop our digital capabilities, simplify our processes and boost customer attraction and sales. Strong revenue growth and the improvement in efficiency allowed us to absorb the higher Swiss franc mortgage provisions and maintain profitable growth.


EUROPE.jpg
SpainUKPortugalPoland
ClientesVinculados.jpg
Thousands45,94414,68122,3722,8885,787
Total customersYoY change+2%+5%+1%-4%+3%
active customers.jpg
Thousands28,3568,12913,8781,8004,382
Active customersYoY change+2%+5%0%+4%+3%
26
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January - June 2023


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Primary segments
Additionally, in the quarter we continued to make progress in our regional transformation, advancing on the five value creation pillars, in line with the Group's strategy, through the following projects:
One Transformation is progressing in Spain, with positive impacts on KPIs such as digital channel usage or data-based decisions.
Our common app is live in three of our countries, and a pilot version is available in the UK. We are working on the first common One Web developments.
We continue to advance in tech convergence and shared services, with several support function hubs already live (e.g. cyber risk, ESG, FCC, costs) and defining new ones for operations and technology.
We further enhanced our Everyday Banking proposition (both adding new features to our initial one and also defining a specialized version for customers under the age of 18), we are working on our loan pre-approval capacities and we are looking to grow our SME franchise by focusing on specialized services for high-growth companies.
We continue growing our Multi-Europeans business (total revenue increased by 71% YoY).
Business performance
Total customers increased 941,000 year-on-year. 64% of this growth was due to the increase in active customers, which were up in all countries except in United Kingdom where they remained stable. Of note was the good performance in Spain in both total (738,000 more year-on-year) and active customers, which increased 5% to over 8 million.
Commercial activity was affected by a macroeconomic environment characterized by rising interest rates and high inflation which especially affected demand for mortgages and long-term credit for corporates. However, in the last few months we saw a slight recovery in new mortgage volumes. As a result, loans and advances to customers fell 4% year-on-year. In gross terms, excluding reverse repurchase agreements and in constant euros the fall was 5%.
Customer deposits increased 3% year-on-year. Excluding repos and in constant euros, they rose 1%, supported by strong growth in wholesale banking, especially in Spain, and in retail deposits in the UK, mainly as a result of the savings products launched during the first half of the year. This led to an improvement in the already comfortable liquidity position.
Europe. Business performance. June 2023
EUR billion and YoY % change in constant euros
EUROPE.jpg
564 -5%
EUROPE.jpg
703 +2%
Spain.jpg
UK.jpg
Portugal.jpg
Poland.jpg
4358
Spain.jpg
UK.jpg
Portugal.jpg
Poland.jpg
4366
Gross loans and advances to customers excl. reverse reposCustomer deposits excl.
repos + mutual funds

Mutual funds increased 3% compared to June 2022 in constant euros, mainly driven by strong growth in Private Banking, Portugal and Poland, where we increased our market share. We also began to see a recovery in sales of this type of product in the first six months as volumes increased 6% year-to-date.
Results
Attributable profit in the first half of 2023 was EUR 2,536 million, 38% higher than in the same period of 2022. In constant euros, it rose 40%, as follows:
Total income grew 23% mainly driven by net interest income which rose 32%, reflecting margin management and positive balance sheet sensitivity to higher interest rates and a strong increase in CIB results.
Costs increased by 7%, impacted by high inflation rates and investments in technology and digitalization. In real terms, costs decreased 2%. The efficiency ratio improved by 6.6 pp to 41.9%.
Net loan-loss provisions increased 13% mainly driven by higher provisions in Poland due to the CHF mortgage portfolio. Underlying credit quality performance remained robust in the region and the cost of risk remained around 40 basis points.
Other gains (losses) and provisions included the temporary levy on revenue earned in Spain (EUR 202 million for the fully year) and was recorded in its entirety in the first quarter. Excluding this impact, profit increased 51% in constant euros.
In the quarter, attributable profit increased 13% in euros, +12% in constant euros, driven by improvement in net interest income, cost control and the positive effect of having recorded the aforementioned temporary levy on revenue in Spain in the first quarter.
These effects are partially offset by contributions to the Single Resolution Fund in some of our countries during the second quarter, and a decrease in investment banking results due to seasonality.
Europe. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue5,293 +2+110,464 +22+23
Expenses-2,215 +2+1-4,382 +5+7
Net operating income3,078 +2+16,081 +38+39
LLPs-646 +10-1,289 +12+13
PBT2,042 +11+93,888 +44+46
Attributable profit1,347 +13+122,536 +38+40
January - June 2023
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27


Business model
Group financial informationFinancial information by segmentResponsible banking Corporate governance Santander shareAppendix
Primary segments
Spain.jpg
SpainUnderlying attributable profit
EUR 1,132 mn
Commercial activity and business performance
We continued to increase our customer base (+362k in the year to date), having achieved seven consecutive quarters of positive net growth. Both payroll and PoS transaction volumes rose above the market.
In individuals, we experienced slight growth in new mortgage lending compared to the previous quarter in an environment characterized by rising interest rates and high inflation, which is impacting consumer finance. In corporate lending, short-term financing was in line with the first quarter, while long-term financing improved somewhat without fully recovering second quarter 2022 levels.
Loans and advances to customers fell 8% year-on-year. In gross terms and excluding reverse repurchase agreements, they decreased 6%, in line with the market, mainly affected by mortgage prepayments and the lower demand for long-term financing from corporates.
Customer deposits increased 5% year-on-year. In gross terms, excluding repos, growth was 3%, boosted by time deposits. Off-balance sheet funds consolidated their positive trend this year with 2% growth in the quarter, driven by positive inflows into mutual funds, pension plans and savings insurance.
Results
Attributable profit in the first half of 2023 amounted to EUR 1,132 million, 74% higher than H1 2022. By line:
Total income was up 30% propelled by growth in net interest income, the result of higher interest rates and customer base growth. Net fee income decreased in asset management due to higher demand for fixed income products and lower average volumes. Net fee income rose significantly in payments and CIB.
Costs increased 5% affected by high inflation, however, in real terms, costs decreased 1% and the efficiency ratio improved 9.5 percentage points compared to H1 2022, reaching 39.9%.
Net loan-loss provisions remained flat, supported by active risk management.
Compared to the first quarter of 2023, attributable profit increased 43%. Net interest income plus net fee income grew 7%, costs increased 1% and LLPs fell 6%. Additionally, we recorded the contribution to the Single Resolution Fund (EUR 131 million before tax) in the quarter and the aforementioned temporary bank levy (EUR 202 million) in Q1.
Spain. Underlying income statement
EUR million and % change
Q2'23/ Q1'23H1'23/ H1'22
Revenue2,566 +15,113 +30
Expenses-1,025 +1-2,039 +5
Net operating income1,540 03,074 +54
LLPs-389 -6-803 0
PBT940 +271,679 +86
Attributable profit666 +431,132 +74
UK.jpg
United KingdomUnderlying attributable profit
EUR 818 mn
Commercial activity and business performance
Our transformation programme continues to deliver efficiency improvements through the simplification and digitalization of key processes.
We are increasing the use of digital channels with 76% of refinanced mortgage loans processed online and 91% of new current accounts opened through digital channels. We are pleased to be supporting the new Mortgage Charter, in addition to measures that we already had in place. The launch of Edge Up, our new and competitive current account, and the broadening of our savings proposition demonstrates our ongoing commitment to improving the products we offer to our customers.
Loans and advances to customers were 2% lower year-on-year. In gross terms, excluding reverse repurchase agreements and in constant euros they decreased 4%, impacted by cost of living pressures and higher customer rates, which resulted in demand.
Customer deposits fell 2% year-on-year. Excluding repurchase agreements and in constant euros, they increased by 1%. We saw lower balances in current accounts offset by higher customer savings accounts. Mutual funds decreased 4%.
Results
In the first half of 2023, attributable profit was EUR 818 million, increasing 11% versus the same period of 2022. In constant euros, profit rose 16%, by line:
Total income was up 9%, driven by strong net interest income from margin management in a rising interest rate environment.
Costs rose 5% due to high inflation, though in real terms costs decreased 5%. The efficiency ratio was 49.4%, improving 1.8 pp versus H1 2022.
Net loan-loss provisions totalled EUR 103 million, decreasing 14%. Credit fundamentals remained stable with cost of risk at just 11 basis points.
In the quarter, attributable profit rose 5% in constant euros as a consequence of lower net credit losses. Revenue and costs remained broadly flat.
United Kingdom. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue1,391 +202,759 +5+9
Expenses-689 +2+1-1,363 +1+5
Net operating income702 +101,395 +9+13
LLPs-44 -26-27-103 -17-14
PBT585 +8+61,127 +13+18
Attributable profit423 +7+5818 +11+16
28
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January - June 2023


Business model




Primary segments
Portugal.jpg
PortugalUnderlying attributable profit
EUR 321 mn
Commercial activity and business performance
We continued to execute our profitable growth strategy supported by our business model transformation and focus on customer satisfaction. The number of loyal and digital customers grew further, while we remained focused on growing in the most profitable segments.
Loans and advances to customers fell 5% year-on-year. In gross terms, excluding reverse repos they decreased 4%. The volume dynamics were conditioned by the rising interest rate environment, which is reflected in lower new lending, early mortgage repayments, and in corporates, amortizations of state-backed credit facilities.
Customer deposits (both, including and excluding repos) fell 9% year-on-year, due to lower balances in demand products as a result of higher rates offered in public sector financing instruments. Mutual funds performed well in the quarter and increased 5% year-on-year.
Results
Attributable profit in the first half of 2023 was EUR 321 million, 43% more year-on-year.
Total income increased 34% driven by the boost from higher interest rates on net interest income, which grew 69%. Net fee income fell, due to the new regulation in the country related to the early amortization of mortgages and lower new lending.
High inflation continued to put upward pressure on costs, though they continued to fall in real terms. The efficiency ratio improved 8.7 percentage points compared to H1 2022, reaching 32.1%.
Credit quality remained strong. The NPL ratio continued at low levels and the cost of risk was only 10 basis points.
Compared to the previous quarter, profit decreased 21% affected by regulatory costs recorded this quarter (SRF contribution, banking sector contribution and the banking sector solidarity tax) and the change in fee regulation. Underlying business dynamics remained solid, with double-digit net interest income growth, flat costs and provisions at very low levels.
Portugal. Underlying income statement
EUR million and % change
Q2'23/ Q1'23H1'23/ H1'22
Revenue419 +3824 +34
Expenses-132 0-265 +6
Net operating income286 +5559 +54
LLPs-20 +51-34 +214
PBT223 -14484 +48
Attributable profit142 -21321 +43
Poland.jpg
PolandUnderlying attributable profit
EUR 321 mn
Commercial activity and business performance
We continue to focus on our strategic priorities: total experience (customers and employees) delivering substantial growth in the number of active customers in all segments, improve digital transformation and simplification, and profitable business growth.
We boosted our transformation programme with the ongoing digitalization in electronic banking (iBiznes24), credit process (CLP platform) and cloud-based CRM. We became the first bank based in Poland to complete the implementation of the Electronic Banking Internet Communication Standard (EBICS) platform and in CIB we released a new functionality in the GTS service and acted as coordinator for the most relevant market operations.
Loans and advances to customers grew 6% year-on-year. In gross terms, excluding reverse repurchase agreements and FX impact, growth was flat as greater demand in CIB, consumer lending and in corporates was offset by reductions in mortgages, despite a pick up in new lending in recent months.
Customer deposits increased 15%, +9% excluding repos and in constant euros, supported by higher deposits from individuals, corporates and CIB. Mutual funds increased 20%.
Results
Attributable profit in the first half of 2023 amounted to EUR 321 million. Compared to the same period in 2022, profit grew 55%. In constant euros profit also rose 55%, as follows:
Total revenue was 38% higher, primarily due to the increase in NII (+35%) driven by strict cost of funding management and increased lending spreads in a high interest rate environment. Net fee income increased 7%.
Costs remain under very tight control despite high inflation and pressure on cost of services and, in particular, on personnel costs, which led to a 19% increase in total costs (+3% in real terms). Despite this, efficiency improved to 26.8%, delivering 47% growth in net operating income.
Net loan-loss provisions grew (+69%) impacted by higher provisions to increase coverage of the CHF mortgage portfolio as a result of increasing number of lawsuits.
Profit compared to the previous quarter decreased 11%, primarily due to the above mentioned CHF mortgage provisions, as the top line of the income statement continued to show strength, with 3% revenue growth and controlled costs (+1%).
Poland. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue780 +7+31,509 +38+38
Expenses-207 +5+1-405 +19+19
Net operating income573 +8+41,105 +47+47
LLPs-191 +26+22-343 +70+69
PBT321 -4-8657 +48+48
Attributable profit155 -7-11321 +55+55
January - June 2023
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29


Business model
Group financial informationFinancial information by segmentResponsible banking Corporate governance Santander shareAppendix
Primary segments
NA.jpg
NORTH AMERICAUnderlying attributable profit
EUR 1,346 mn
Executive summary
In North America, we continue to target segments with proven competitive advantages and promote strong Group network contributions in Mexico and the US while rationalizing businesses and products with limited scale and profitability to generate efficiencies and profitable growth.

Loans and advances to customers increased 5% year-on-year in constant euros driven by growth in both the US and Mexico. Customer funds rose 10% in constant euros, boosted by higher time deposits.

Underlying attributable profit in Q2 2023 rose to EUR 719 million, +15% quarter-on-quarter (+13% in constant euros) driven by revenue growth and lower LLPs. In H1 2023, profit was EUR 1,346 million, down 15% year-on-year (-19% in constant euros) mainly due to LLP normalization in the US, which more than offset the positive performance in Mexico.
Strategy
We increased synergies across the region to optimize cooperation and bring value to both markets, by:
Providing a compelling value proposition by taking advantage of our global connectivity, adopting best practices and maximizing the benefits of our global platforms.
Boosting sustainable profitability levels through loyalty strategies and a refined tailored service and product proposition for a better customer experience.
Leveraging network contributions of both countries and the Group. Through our MEXUS initiative, we are consolidating T&O operations know-how, digitalization, hubs, front-office and back-office, among others:
US: we are modernizing platforms to build a digital-first omnichannel experience and simplifying product offerings.
Mexico: we are simplifying the bank by streamlining our products and processes while strengthening our digital capabilities to better compete with the best-in-class.
Additionally, in line with our strategy to deploy capital to the most profitable businesses, in Q2 2023:
Santander US distributed an additional USD 1 billion of dividends, bringing the total distributed in H1 2023 to USD 1.25 billion. SHUSA’s regulatory Stress Capital Buffer (SCB) supports our planned capital actions.
In February, the Group increased its shareholding in Banco Santander México to 99.98% and subsequently delisted it from the Mexican and New York Stock Exchanges in May.
Santander US and México released their 2022 ESG Reports which highlight our responsible banking strategy, achievements and commitments. We are focusing on expanding and implementing sustainable finance opportunities within our businesses. In the US, we announced a new Community Plan, which includes investments in small businesses and community development. In Mexico:
CIB was the placement agent for the Central American Bank for Economic Integration's social bond issuance.
Tuiio and the Secretary of Security of the State of Mexico began a workshop, to provide basic financial education for inmates.
We signed the first agreement with the International Finance Corporation (IFC) to promote sustainable construction practices, which will enable us to offer customers free advice from their experts to obtain sustainable construction certifications.
In terms of local priorities:
United States
In the US, we continue to focus on a complementary mix of scalable businesses that deliver profitable growth and have strong Group network contributions, such as Auto and Multifamily. Our business model is focused on four core segments (Consumer, Commercial, CIB and Wealth Management) and four key pillars:
Simplification: rationalize businesses and products with limited scale and profitability and exit non-core portfolios.

NA.jpg
United StatesMexico
ClientesVinculados.jpg
Thousands24,9574,41020,335
Total customersYoY change+3%-5%+5%
active customers.jpg
Thousands14,1274,0319,933
Active customersYoY change0%-6%+2%
30
Image6.jpg
January - June 2023


Business model




Primary segments
Transformation: leverage Group digital and data capabilities to modernize, drive scalability and lower cost to serve.
Network contribution: leverage the Group's network to drive top line growth and achieve synergies.
Profitable growth: support growth across businesses while maintaining disciplined capital management.
In Consumer, we saw stable deposit balances as we continue to simplify products, processes and services. Auto credit performance continued to normalize but is outperforming initial expectations given consumer and used car price resilience.
In Commercial, we generated steady revenue growth with stable deposit balances. Profitable loan growth and tight credit underwriting continue across all portfolios.
CIB produced a strong quarterly performance materializing SanCap expanded capabilities and developing new value-added and capital-light solutions.
In WM, assets under management (AuMs) and revenue rose, supported by strong commercial activity and the higher rate environment.
Mexico
We have begun our transformation plan with the ambition to become the best bank in terms of customer experience, double the bank´s size and triple profit in the coming years supported by: (i) customer acquisition, (ii) simplification and automation, (iii) investment in talent and (iv) an enhanced digital offering.
In credit cards, we increased placements through innovative solutions such as gamification in the app to increase credit limits for customers with little credit experience, a pre-sales event with a high-level artist and the Unique Rewards offering (a loyalty programme for the high-income segment).
In consumer, we continue to explore new segments and improve digital communication. We are promoting early customer engagement by digitally granting payroll loans when they open their account.
In mortgages, all products, launches and offers are now digitally processed. We were the first bank to cut mortgage rates, reducing the offer for the high-income segment by 60 basis points to 8.85%.
North America. Business performance. June 2023
EUR billion and YoY % change in constant euros
NA.jpg
160 +5%
NA.jpg
168 +10%
US.jpg
Mexico.jpg
4870
US.jpg
Mexico.jpg
4889
Gross loans and advances to customers excl. reverse reposCustomer deposits excl.
repos + mutual funds
In auto, we increased personalized attention, sped up formalization times through digital specialists and launched plans with preferred conditions for groups such as universities, payroll or high-income.
In SMEs, we continued with strategic alliances through tailored offers for chambers of commerce and state governments. We also continued to promote our main acquiring products (G-Mini, G-Advance, G-Smart and G-Store).
Business performance
Loans and advances to customers grew 7% year-on-year. In gross terms, excluding reverse repurchase agreements and in constant euros, they rose 5% boosted by mortgages, credit cards, auto and payroll loans in Mexico and by CIB, Multifamily and Auto in the US.
Customer deposits grew 13% year-on-year. Excluding repos and in constant euros, growth was also 13% driven by inflows of time deposits that were incentivized by competitive interest rates to attract new customers and deposits and foster customer loyalty.
Results
Attributable profit during the first six months of 2023 was EUR 1,346 million, down 15%. In constant euros, profit fell 19%:
Total income increased 5%, driven by net interest income (+4%, supported by the higher interest rate environment and loan growth) and net fee income (+7%, mainly driven by credit cards and insurance in Mexico). Gains on financial transactions rose in the period while other operating income fell due to lower leasing income in the US.
Costs grew 8%, impacted by inflation (+1% in real terms), investments in technology and digitalization and higher personnel costs.
Net loan-loss provisions grew 51% reflecting the normalization process in the retail portfolios. Nevertheless, asset quality remains robust in both countries.
Compared to Q1 2023, attributable profit increased 13% in constant euros due to higher net fee income and gains on financial transactions, and lower LLPs in the US.
North America. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue3,276 +4+36,417 +11+5
Expenses-1,560 +4+3-3,060 +14+8
Net operating income1,716 +5+33,357 +9+3
LLPs-722 -11-11-1,530 +59+51
PBT925 +14+121,739 -16-20
Attributable profit719 +15+131,346 -15-19
January - June 2023
a201905201359a02.jpg
31


Business model
Group financial informationFinancial information by segmentResponsible banking Corporate governance Santander shareAppendix
Primary segments
US.jpg
United StatesUnderlying attributable profit
EUR 667 mn
Commercial activity and business performance
We sustained focus on delivering profitable growth in our core segments while transforming and simplifying our businesses across the US.
Loans and advances to customers increased 4% compared to June 2022. In gross terms, excluding reverse repurchase agreements and in constant euros they grew 6% driven by CIB, Multifamily and Auto.
Customer deposits increased 8% over the same period. Excluding repos and in constant euros they grew 13%, driven by time deposits (both retail and CIB). Deposit costs continued to rise as expected.
Customer deposit balances remained fairly stable throughout H1 2023, supported by a diversified, retail-oriented deposit base. At SBNA, around 60% of deposits are from retail and small businesses (flat on last quarter) and we continue to have a high percentage of FDIC insured deposits (c.65%). Liquidity, interest rate and capital management practices are aligned with Group objectives and global systemically important bank (G-SIBs) standards.
Results
Attributable profit in the first half of 2023 was EUR 667 million (39% lower than H1 2022). In constant euros, profit also fell 39% due to higher funding costs and anticipated LLP normalization:
Total income decreased 2% driven by lower capital market activity, lower gains on lease disposition and home lending exit. NII was flat as the benefit from higher loan balances and yields were offset by rising deposit and wholesale funding costs.
Transformation initiatives are allowing us to contain costs (-0.5% in real terms), despite inflation and investments in our global business.
Net loan-loss provisions increased 67% as credit continues to normalize but better than initially expected given consumer and used car price resilience which support favourable late-stage delinquency payments.
In the second quarter, attributable profit rose 24% as total income remained stable (despite funding costs pressuring NII) and LLPs performed better than expected (-22%).
United States. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue1,797 -203,624 -1-2
Expenses-887 -3-1-1,799 +7+6
Net operating income910 -1+11,825 -8-9
LLPs-438 -23-22-1,005 +69+67
PBT417 +21+22762 -45-45
Attributable profit367 +22+24667 -39-39
Mexico.jpg
MexicoUnderlying attributable profit
EUR 760 mn
Commercial activity and business performance
We strengthened our position in value-added products to increase customer loyalty. We maintained a solid performance in our individual loan portfolio.
Our continued focus on individuals is reflected in our consolidated position in auto, remaining the third largest player in the market with a 17% market share, while we continue to post double-digit year-on-year growth in credit cards and payroll loans.
Loans and advances to customers increased 17% year-on-year. In gross terms, excluding reverse repos and in constant euros, they rose 3% driven by loans to individuals (mortgages +7%, credit cards +23%, auto +37% and payroll +21%). Lending to corporates and institutions increased 2%, though declined 6% in SMEs and 15% in CIB.
Customer deposits grew 27% year-on-year. Excluding repos and in constant euros, they rose 11% driven by term deposits on the back of a higher interest rate environment. Mutual funds remained relatively stable.
Results
Attributable profit in the first half of the year was EUR 760 million, 39% higher than the same period in 2022. In constant euros, it rose 23% as follows:
Total income up 17%, driven by net interest income (+12%) as the result of higher volumes and interest rates, net fee income (+11%) and higher gains on financial transactions.
Costs increased 11%, reflecting investments in technology and digitalization related to the transformation plan. Still, the efficiency ratio improved by 2.3 percentage points to 42.1%.
Net loan-loss provisions were up 26% mainly reflecting individual loan portfolio growth.
Compared to the first quarter, attributable profit increased 8% given the good performance of core revenue which offset the increases in LLPs and costs.




Mexico. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue1,463 +13+82,763 +32+17
Expenses-623 +15+11-1,163 +25+11
Net operating income840 +11+61,600 +37+22
LLPs-284 +19+14-523 +42+26
PBT543 +8+41,048 +40+24
Attributable profit401 +12+8760 +39+23
32
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January - June 2023


Business model




Primary segments
SA.jpg
SOUTH AMERICAUnderlying attributable profit
EUR 1,458 mn
Executive summary
We are focused on increasing the value we bring to the Group and moving forward to become the most profitable bank in each of the countries in which we operate in the region while promoting synergies across our global and regional businesses.
We have a solid customer base (73.1 million), having increased 7.4 million year-on-year backed by higher transactionality, while strengthening our risk model in a complex environment.
Year-on-year growth in both gross loans and advances to customers and customer deposits, as we seek to become the leading bank in inclusive and sustainable businesses through differential value propositions.
Underlying attributable profit decreased 25% year-on-year (-23% in constant euros) to EUR 1,458 million due to the increase in costs and LLPs, which was partially offset by revenue growth.
Strategy
We remained focused on accelerating our global business growth:
In consumer finance, we continued to strengthen our leadership position in the region by automating and scaling our operations. We are also working to optimize funding costs and to close agreements with the main Original Equipment Manufacturers (OEMs) in the market.
In payment methods, we further increased our active card portfolio and accelerated efficiency, as part of our commitment to increase our contribution to the Group's results. Among other initiatives, we are implementing a global card platform and improving our already efficient operating model. Getnet continues its successful implementation in the different countries in the region.
In CIB, we continued to make headway in our ambition to become the leading CIB operator in most of the products and countries in which we operate, moving towards a common offering for the region. We are expanding our capabilities in Markets and Corporate Finance and strengthening our franchises in Peru and Colombia. We continued to grow our Multi-Latin business (total income rose 72% year-on-year).
In ESG, we are driving Green Finance activity, supporting our customers in green transition, improving our value proposition and fostering regional synergies. We continue to expand our microfinance businesses Prospera and Surgir across the region. As a result, in Chile Latin Trade named us one of the Five Most Sustainable Firms in Latin America.
Additionally, Euromoney recognized us as the Best Bank in Latin America.
The main initiatives by country were:
In Brazil, we continue to expand our businesses based on:
Customer focus, offering simple, complete and tailor-made solutions to improve customer experience and satisfaction.
Invest in strategic businesses, especially in WM&I, where we maintained our investment expansion plan with AAA (Associate Allocation Advisor) and the full acquisition of Toro. In Corporates, we progressed in the development of a best-in-class platform. In Payments, we signed an agreement with a production company, Live Nation, to expand our presence in the country's cultural sector and we remained market leaders in private vehicles in Auto.
Sales channels, with an omnichannel strategy, focused on both sales and after-sales that allow us to serve customers where, when and how they want through physical (commercial network, Prospera, external network), digital and remote channels.
A unique horizontal culture that promotes diversity, meritocracy, and a technological culture with the consolidation of F1RST (a company focused on technology and innovation) and the launch of Tools Digital Services (aimed at excellence in solutions and services).

SA.jpg
BrazilChileArgentinaOther South America
ClientesVinculados.jpg
Thousands73,13863,3053,7374,5651,532
Total customersYoY change+11%+13%-7%+4%+27%
active customers.jpg
Thousands38,41431,8532,1863,1721,202
Active customersYoY change+2%+2%+5%-2%+11%
January - June 2023
a201905201359a02.jpg
33


Business model
Group financial informationFinancial information by segmentResponsible banking Corporate governance Santander shareAppendix
Primary segments
Chile: we remained focused on being a digital bank with branches. In payment methods, we have become one of the leaders in the acquiring market, with a market share exceeding 9% of transactions and 219.000 PoS with Getnet. We grew our SME customer base and expanded services offered to auto, agriculture and Multi-Latin customers. In ESG, we continued to grow our Green Finance lending.
Argentina: we continued to improve our value offering and level of service, which allowed us to maintain our first place in customer satisfaction in terms of NPS. We also maintained our leadership in market share in the transactional business. We expanded our ESG offering, creating alliances to support SMEs and companies in their green transition. And, in 2023, we won back our first place position as the Best Bank to Work for in the Country, according to GPTW.
Uruguay: we continued to be the leading privately-owned bank, driven by the good performance of the Soy Santander offer, for opening accounts, issuing cards and for increasing retail customer loyalty.
We are increasing our market share in loans and deposits, helped by good commercial dynamics. In consumer finance, we launched the Mi Auto offer with great success, granting more than 3,000 operations in the first two months since its launch. In the case of SMEs, we continued to consolidate our joint offer with Getnet, incorporating 2,118 new establishments.
Peru: we remained in the top 3 investment banks in the country and leaders in syndicated loans and Debt Capital Markets. We remained market leaders in auto with a 30% market share. In addition, our NeoAuto platform continued to grow, with 1.7 million monthly visits and more than 680 thousand users. Surgir, our microfinance company, covers 101 districts through a 100% digital service model.
Colombia: we continued to offer sustainable and inclusive financial solutions, we maintained our participation in the most relevant operations for the country's development, with joint offers from CIB and Corporates.
We also continued to grant loans to entrepreneurs, of note was Prospera, our microcredit business, which is present in 635 municipalities. In consumer finance, we consolidated our position in new and used auto loans, focus on digitalization and risk control.
South America. Business performance. June 2023
EUR billion and YoY % change in constant euros
SA.jpg
165 +8%
SA.jpg
196 +7%
Brazil.jpg
Chile.jpg
Argentina.jpg
Sudamerica3Banderas.jpg
5065
Brazil.jpg
Chile.jpg
Argentina.jpg
Sudamerica3Banderas.jpg
5082
Gross loans and advances to customers excl. reverse reposCustomer deposits excl.
repos + mutual funds
Business performance
Loans and advances to customers rose 11% year-on-year. Gross loans and advances to customers (excluding reverse repos and in constant euros) increased 8% year-on-year, with rises in all countries, except Peru.
Customer deposits were 9% higher year-on-year. Excluding the exchange rate impact and repos, customer deposits rose 8%, backed by time deposits (+16% year-on-year) which more than offset the decrease in demand deposits (-5%). Mutual funds were up 7% in constant euros.
Results
Attributable profit in the first half of 2023 amounted to EUR 1,458 million, down 25% year-on-year. In constant euros, it decreased 23%, as follows:
Total income increased 5%, driven by net interest income and net fee income (+6% and +16%, respectively) and the rise in gains on financial transactions (+32%).
Costs were 20% higher, in line with inflation, due to management efforts made in the period.
Net loan-loss provisions increased 9%, in line with volume growth. The cost of risk was 3.32% (also 3.32% in December 2022).
By country, of note was the growth of attributable profit in Argentina, Uruguay, Peru and Colombia, which did not fully offset the decreases in Brazil and Chile, affected by the impact on margins (due to the negative sensitivity to interest rate rises) and higher costs in Brazil. These effects were partly offset by net fee income growth in both countries.
Compared to the first quarter of 2023, the increase in net operating income (6% in constant euros) driven by higher revenue (net interest income, net fee income and gains on financial transactions), was not reflected in profit (-11%) due to higher costs (mainly in Argentina) and provisions.
South America. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue4,634 +5+79,037 +1+5
Expenses-1,810 +5+8-3,534 +12+20
Net operating income2,823 +5+65,504 -5-3
LLPs-1,309 +6+5-2,541 +9+9
PBT1,128 -10-62,376 -25-24
Attributable profit668 -15-111,458 -25-23
34
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January - June 2023


Business model




Primary segments
Brazil.jpg
BrazilUnderlying attributable profit
EUR 823 mn
Commercial activity and business performance
Our strategy remained customer focused, with an ongoing digital transformation to improve customer experience.
We continued to prioritize growth in strategic businesses. In WM&I, we acquired the remaining stake we did not already own in Toro Investimentos (37.5%). We made progress in our expansion plan with AAA, having reached our target of 1,300 advisors in 75 cities in the quarter. In SAM, AuMs performed better than the market, in Private Banking we increased our market share in the year, and in Insurance, premiums reached BRL 5.2 billion.
In Corporates, we reached 1.3 million active customers. In SMEs, we opened 45,000 accounts per month. In cards, 97% of new cards were issued to customers with an account at the bank. In Auto, we focused on profitability and asset quality and new lending outgrew the market in payrolls. In Agro, our portfolio amounted to more than BRL 42.1 billion, including agro titles.
Loans and advances to customers rose 11% year-on-year. Gross loans and advances to customers, excluding reverse repos and in constant euros grew 6%, due to individuals, SMEs and corporates.
Customer deposits increased 12% year-on-year. Excluding the exchange rate impact and repos, they were up 6% driven by time deposits (+11%) which more than offset the 9% fall in demand deposits. Mutual funds decreased 1% in constant euros and as a result, customer funds rose 3% in constant euros.
Results
In the first half of 2023, attributable profit amounted to EUR 823 million, -40% year-on-year. In constant euros, profit also decreased 40%, as follows:
Total income decreased 3%,boosted by net interest income (-4%), due to the effect of lower spreads, in line with our strategy focused on customers with better risk profile, and to negative sensitivity to interest rate rises. Net fee income increased 4%.
Costs rose 12%, strongly impacted by inflation, salary agreements and costs related to higher business growth. The efficiency ratio remained at good levels (35.1%).
Net loan-loss provisions increased 6%, in line with loan portfolio growth (mainly retail), bringing the cost of risk to 4.74% (4.84% in March 2023).
Compared to the previous quarter, net operating income increased 3% due to net interest income stabilization. This increase is not reflected in profit as it was affected by the reversal in Q2 2023 of a tax liability release recorded in Q1 2023.
Brazil. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue3,224 +5+26,281 -2-3
Expenses-1,127 +4+1-2,207 +13+12
Net operating income2,096 +6+34,073 -8-9
LLPs-1,129 +9+6-2,163 +7+6
PBT645 -16-191,410 -38-38
Attributable profit354 -25-28823 -40-40
Chile.jpg
ChileUnderlying attributable profit
EUR 330 mn
Commercial activity and business performance
In Chile, we pursued our goal of being a digital bank with branches, through a constant innovation process, such as the launch of WorkCafé Expresso, where our customers can carry out their monetary transactions, with a more efficient and secure service.
In addition, we continued to develop Más Lucas, to complement our Life offering, a new demand and savings account, which should allow us to increase our presence in the mass-market segments. We also made progress in improving our digital channels to increase our service quality.
Consumer credit grew faster than the industry, driven by credit card business. In corporate lending, we achieved significant growth in our SME customer base, driven by the joint offer with Getnet. Finally, we continued to make progress in Green Finance loans under a very ambitious plan.
Loans and advances to customers increased 16% year-on-year. Gross loans and advances to customers, excluding reverse repurchase agreements and in constant euros, were 4% higher, boosted by individuals (+11%).
Customer deposits rose 10% year-on-year. Excluding the exchange rate impact and repurchase agreements, customer deposits remained flat, as the decrease in demand deposits (-15%) was offset by the growth in time deposits (+21%). Mutual funds rose 21% in constant euros, and total customer funds increased 5%.
Results
Attributable profit in the first half of 2023 was EUR 330 million, 16% lower year-on-year. In constant euros, profit fell 19%, as follows:
Total income fell 13% driven by the drop in net interest income (-32%), linked to the negative sensitivity to interest rate rises. This decline was partially offset by the excellent performance of net fee income, which grew 38% driven by the increase in loyalty and transactionality, and gains on financial transactions (+51%).
Costs rose 3%, well below average inflation (12%) and the efficiency ratio was 42.4%.
Net loan-loss provisions decreased 4%, and cost of risk was 0.88%.
In the quarter, profit increased 20% in constant euros, driven by the good performance in net fee income, higher gains on financial transactions and lower provisions, which offset higher costs and lower net interest income.
Chile. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue623 +3+31,229 -9-13
Expenses-266 +5+5-521 +6+3
Net operating income356 +1+1708 -18-21
LLPs-86 -27-27-203 -1-4
PBT286 +17+17531 -18-21
Attributable profit180 +20+20330 -16-19
January - June 2023
a201905201359a02.jpg
35


Business model
Group financial informationFinancial information by segmentResponsible banking Corporate governance Santander shareAppendix
Primary segments
Argentina.jpg
ArgentinaUnderlying attributable profit
EUR 252 mn
Commercial activity and business performance
In the quarter, management focused on increasing the country's contribution to the Group, mainly through global businesses.
We continued to improve our customer service and our value proposition, which enabled us to remain in first place in customer satisfaction in terms of NPS.
In payments, we are the second largest company as measured by payment processing and we maintained our leading market share in transactional business. In Consumer, we boosted consumer credit and maintained our leadership in auto loans, with a 21% market share. In ESG, we expanded our value proposition, highlighting our partnerships to support companies in their green transition.
Loans and advances to customers were up 2% year-on-year. In gross terms, excluding reverse repos and the exchange rate impact, they rose 116% year-on-year, driven by consumer credit, SMEs, corporates and CIB.
Customer deposits decreased 12% year-on-year. Excluding repos and the exchange rate impact, customer deposits rose 88%, boosted by time deposits (+133%). Mutual funds were 166% higher. As a result, total customer funds increased 107% in constant euros.
These high growth rates, as well as results, were impacted by high inflation in the country.
Results
Attributable profit in the first half of 2023 was EUR 252 million, 73% higher year-on-year. In constant euros, profit was 271% higher. By line:
Total income grew 168%, underpinned by net interest income (+233%), net fee income (+129%) and gains on financial transactions (+264%). All of these more than offset the greater negative effect from the hyperinflation adjustment (in other operating income).
Costs increased well below revenue. The efficiency ratio stood at 50.7%, improving 7.4 pp year-on-year, and net operating income rose 215%.
Net loan-loss provisions increased 188%, rising from low levels in the last period. The cost of risk stood at 3.46%.
In the first quarter, profit increased 23% in constant euros, due to the solid performance in net interest income, net fee income and gains on financial transactions, which more than offset the growth in costs, impacted by inflation.
Argentina. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue528 +5+531,029 +25+168
Expenses-272 +9+58-522 +9+134
Net operating income256 +2+49508 +47+215
LLPs-54 +26+79-97 +34+188
PBT129 -28+12308 +83+292
Attributable profit113 -19+23252 +73+271
Other South America
Uruguay.jpg
Peru.jpg
Colombia.jpg
Uruguay
Gross loans and advances to customers were up 11% year-on-year, excluding reverse repurchase agreements and in constant euros. Customer deposits excluding repos fell 3% due to demand deposits.
Attributable profit in the first half of 2023 was EUR 84 million, up 41% year-on-year and +30% in constant euros, as follows:
Total income was up 32% boosted by net interest income (following interest rate rises) and net fee income.
Costs rose (impacted by inflation) well below revenue. As a result, the efficiency ratio improved 7.2 pp to 37.7%.
Net loan-loss provisions rose, as the normalization that began in previous quarters continued rising from low levels in previous years. The cost of risk remained low (1.84%) and the NPL ratio stood at 2.58%.
Compared to the previous quarter, attributable profit rose 10% in constant euros, driven by the performance in net interest income and cost management.
Peru
Gross loans and advances to customers excluding reverse repos and the exchange rate impact decreased 3% year-on-year and customer deposits (excluding repos and in constant euros) increased 2%, driven by demand deposits (+10%).
In the first half of 2023, attributable profit was EUR 40 million, 24% higher year-on-year. In constant euros, growth was 22%, as follows:
Total income rose 33%, boosted by the good performance of our core business lines. Costs rose 24%, mostly driven by the launch of new businesses and inflation but the efficiency ratio improved 2.4 pp to 34.9%.
Net loan-loss provisions increased, though the cost of risk remained low (0.97%).
Colombia
Gross loans and advances to customers (excluding reverse repos and in constant euros) were 5% higher year-on-year. Deposits (excluding repos) rose 21% in constant euros due to time deposits (+78%).
In the first half of 2023, attributable profit was EUR 14 million, 11% higher year-on-year. In constant euros, profit was 29% higher:
Total income grew 35% (net fee income and gains on financial transactions) and costs rose 28% due to inflation and the development of new business lines.
Net loan-loss provisions were 164% higher, due to the growth in Auto and Prospera businesses. However, the cost of risk remained low (0.59%).
Other South America. Underlying income statement
EUR million and % change
Net operating incomeAttributable profit
/ H1'22/ H1'22
H1'23%excl. FXH1'23%excl. FX
Uruguay178 +62+4984 +41+30
Peru78 +40+3840 +24+22
Colombia31 +24+4314 +11+29
36
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January - June 2023


Business model




Primary segments
DCB.jpg
DIGITAL CONSUMER BANKUnderlying attributable profit
EUR 521 mn
Executive summary
→ The operating environment remained complex in 2023 as inflation and rising interest rates are denting consumer appetite. In this context, new lending rose 5% year-on-year in constant euros (+6% in auto).
We continued to reinforce our auto leadership with new strategic alliances, leasing and subscription. We completed the agreement with Stellantis in April and new leasing contracts increased 19% year-on-year. In non-auto, we continued upscaling our BNPL business.
Underlying attributable profit amounted to EUR 521 million, a 9% fall year-on-year (-7% in constant euros) driven by negative NII sensitivity to interest rate rises and the temporary levy on revenue earned in Spain. In this environment, we are focusing on new business pricing and profitability, increasing customer deposits, operating efficiency and cost of risk.
Strategy
Digital Consumer Bank (DCB) is the leading consumer finance bank in Europe in scale and profitability as it leverages Santander Consumer Finance's (SCF) auto and non-auto consumer finance footprint in Europe and Openbank’s technology stack.
SCF is Europe's consumer finance leader, present in 18 countries (16 in Europe plus China and Canada) and works through more than 130,000 associated points of sale. It provides value propositions to its customers and partners to enhance their sales capacity by financing their products and developing advanced technologies to give them a competitive edge.
SCF aims to become the best-in-class auto financing and digital mobility service provider in Europe.
Openbank is the largest 100% digital bank in Europe. It offers current accounts, cards, loans, mortgages, a state-of-the-art robo-advisor service and open platform brokerage services. Openbank is currently active in Spain, the Netherlands, Germany and Portugal, and we are working on its expansion across Europe and the Americas.
Openbank's tech stack and product building capabilities, such as Zinia (BNPL), should allow us to exceed our customers' expectations.
DCB’s vision is to offer competitive financing solutions to maintain our European leadership in profitability and scale in Auto & Consumer Lending by leveraging the advantage of our proprietary platforms in Mobility and BNPL. Our strategy in 2023 is focused on accelerating transformation to boost future growth.
Digital Consumer Bank. Loan distribution
June 2023
3848290727427
Germany
France
Nordics
Spain
Italy
UK
Poland
Others
Our main priorities for 2023 are to:
Secure leadership in global digital consumer lending by:
Auto: progressing with strategic initiatives to build a world-class digital offering in mobility; aid OEMs' transformation journeys with online lending, leasing (both financial and operational) and subscription offerings; and provide our partners with innovative finance and sale solutions on dealer websites and in auto marketplaces.
Consumer (Non-Auto): gaining market share through specialization and with tech platforms that build on our leadership in Europe through Zinia, our buy now, pay later (BNPL) service, checkout lending, credit cards and direct loans.
Digital Bank: increasing loyalty among our Openbank and SC Germany retail customers and boosting digital banking.
Continue the transformation of our operating model to defend our best-in-class efficiency through: (i) single IT platforms, (ii) a simpler operational structure, and (iii) automation and process redesign.
Growth by progressing in transformational projects. In auto, through our new Stellantis partnership, the acquisition of MCE Bank Germany, opportunities with OEMs in addition to launch of our new leasing platform. In consumer, through the full transition to Zinia tech stack and branding, and the execution of pan-European agreements, with integrators and with global tech companies.
Reduce sensitivity to rising interest rates with greater deposit acquisition and faster loan repricing. Moreover, we are driving an originate-to-distribute model to increase balance sheet mobilization and make the business more capital light.
We continue to support the green transformation of European mobility. In 2023, we aim to exceed the 150k new battery electric vehicles financed in 2022, while developing other new initiatives that are quickly spreading across Europe: electric chargers, solar panels, green heating systems, e-bikes, etc.
We were recognized as a Top Employer or Great Place to Work (GPTW) in four countries.

January - June 2023
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37


Business model
Group financial informationFinancial information by segmentResponsible banking Corporate governance Santander shareAppendix
Primary segments
Business performance
After a difficult environment in 2022, DCB is still facing a complex 2023. Some of the impacts include: (i) the change of TLTRO contractual conditions, (ii) rising interest rates temporarily compressing margins while our loan book reprices, and (iii) normalization from a very low cost of risk towards the average across the cycle and additional provisioning for our CHF mortgage portfolio in Poland.
However, new lending volumes are starting to pick up in Europe following a very weak 2022. DCB's new lending increased 5% year-on-year (+6% in auto), having achieved significant growth in 2022 despite a shrinking market.
In Auto, our leasing solutions and commercial focus generated a greater than 19% year-on-year increase in the number of leasing contracts. We continued to develop our proprietary leasing platform for Europe with the ambition of disrupting the market by building organic capabilities.
Our Auto Subscription Service offers flexible subscriptions from one month and up. Our platform-based business has two models: (i) Wabi, our direct-to-consumer owned brand, is already live in Spain, Norway and Germany and will expand to other countries in the coming years; and (ii) Ulity, a white label solution for OEMs and Service Car companies launched in June 2022. Through Ulity we have already entered into relevant agreements with pan-European ride-hailing services (RHS) and OEMs.
In H1, we renewed our partnership with Stellantis in Europe, which will allow us to consolidate our position as their main financing partner. We aim to grow our Stellantis brand portfolio by c.30% to EUR 40 billion by 2026.
In BNPL, Zinia continues to achieve outstanding results with 5.2 million contracts since its launch and more than 56,000 retail merchants connected.
The joint venture with TIMFin, the leading Italian telecommunication company, has more than 1.9 million contracts since launch as well as >5,800 active points of sale and >2,500 connected merchants.
Activity
EUR billion and % change in constant euros
+1%
QoQ+2%
QoQ
128
+8%65+11%
YoYYoY
Gross loans and advances to customers excl. reverse reposCustomer deposits excl. repos + mutual funds
The stock of loans and advances to customers increased 7% year-on-year. In gross terms, excluding reverse repos and in constant euros they rose 8% year-on-year to EUR 128 billion (76% is auto).
Customer deposits increased 8% in euros, +9% excluding repos and in constant euros, to EUR 62 billion. We have launched several initiatives to accelerate customer deposit growth, resulting in a EUR 5.1 billion (in constant euros) increase even after selling the JV with Stellantis in Germany in Q2 2023.
Our recourse to wholesale funding remained strong and diversified.
Results
Attributable profit in the second quarter was EUR 521 million, 9% down year-on-year in euros. In constant euros, profit fell 7% (-3% excluding the impact of the temporary levy in Spain):
Total income increased 5%. To neutralize the negative sensitivity to rising rates we are actively repricing loans, focusing on the most profitable segments and increasing customer deposits so that they become the main funding source. As a result NII rose 3%.
Net fee income declined 7%, impacted by new insurance regulation capping fees in Germany. Gains on financial transactions along with other operating income considerably increased, supported by leasing income.
Costs increased 7%, mainly affected by strategic transformation investments, business growth and inflation. In real terms costs fell 1%. Net operating income increased 3% and the efficiency ratio stood at 49.4%.
Net loan-loss provisions increased 48%, coming from a low base in 2022. Credit quality remained robust. The cost of risk remains low (0.54%) but is normalizing and the NPL ratio improved to 2.04%.
By country, the largest contribution to attributable profit came from Nordic countries (EUR 137 million), the UK (EUR 96 million), France (94 million) and Germany (EUR 84 million).
Compared to the previous quarter, attributable profit increased 14% driven by higher net fee income and lower costs. In the quarter, we recorded the contribution to the SRF, while in Q1 2023 we had the negative impact of the temporary levy on revenue earned in Spain.
Digital Consumer Bank. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue1,315 -2-22,658 +3+5
Expenses-655 -10-1,314 +5+7
Net operating income660 -3-31,344 +1+3
LLPs-222 +15+16-415 +45+48
PBT481 +7+8928 -8-7
Attributable profit277 +14+14521 -9-7
38
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January - June 2023


Business model




Primary segments
Centro Corporativo.gif
Corporate CentreUnderlying attributable profit
-EUR 620 mn
Executive summary
The Corporate Centre continued to support the Group.
The Corporate Centre’s objective is to define, develop and coordinate the Group's strategy and aid the operating units by contributing value and carrying out the corporate oversight and control function. It also carries out functions related to financial and capital management.
Lower underlying attributable loss compared to H1 2022 due to higher liquidity buffer remuneration and lower negative impact from foreign currency hedging.
Strategy and functions
The Corporate Centre contributes value to the Group, through the following functions, among others:
Through global control frameworks and supervision.
Fostering the exchange of best practices in cost management, which enables us to be one of the most efficient banks.
Collaborating in the definition and execution of the global strategy, competitive development operations and projects that ensure we meet the business plan.
Contributing to the launch of projects that will be developed by our global businesses aimed at leveraging our worldwide presence to generate economies of scale.
Ensuring open and constructive communication with shareholders, analysts, investors, bondholders, rating agencies and other market players.
Adding value to countries and divisions by encouraging the exchange of best practises, driving and managing innovative global initiatives and defining corporate policies, all in the field of communication, marketing and sustainability.
It also coordinates the relationship with European regulators and supervisors and develops functions related to financial and capital management, as follows:
Financial Management functions:
Structural management of liquidity risk associated with funding the Group’s recurring activity and stakes of a financial nature. In June 2023, the liquidity buffer exceeded EUR 317 billion.
This activity is carried out by the diversification of funding sources (issuances and other), maintaining an adequate profile in volumes, maturities and costs.
The price of these operations with other Group units is the market rate that includes all liquidity concepts (which the Group supports by immobilizing funds during the term of the operation) and regulatory requirements (TLAC/MREL).
Interest rate risk is also actively managed in order to dampen the impact of interest rate changes on net interest income, conducted via high credit quality, very liquid and low capital consumption derivatives.

Strategic management of exposure to exchange rates in equity and dynamic management of the FX hedge countervalue related to the units’ next twelve months results in euros. Net investments in equity are currently hedged, EUR 16,102 million (mainly in Mexico, the UK and Brazil) with different FX instruments (spot or forwards).
Management of total capital and reserves: team responsible for the Group's capital analysis, adequacy and management. Its functions include: coordination with subsidiaries, monitoring returns to maximize shareholder returns, setting solvency targets and capital contributions, and monitoring the capital ratio in both regulatory and economic terms, and efficient capital allocation to the units.
Results
In the first half of 2023, attributable loss of EUR 620 million was 40% lower than in H1 2022 (-EUR 1,040 million) because:
Net interest income improved EUR 259 million, driven by higher liquidity buffer remuneration as a result of rising interest rates.
Higher gains on financial transactions (EUR 182 million better), due to lower negative FX hedging impacts.
Lastly, other results and provisions were down slightly.


Corporate Centre. Underlying income statement
EUR million and % change
Q2'23Q1'23Chg.H1'23H1'22Chg.
Total income-218 -124 +75%-342 -747 -54%
Net operating income-312 -219 +43%-531 -926 -43%
PBT-341 -260 +31%-601 -1,014 -41%
Attributable profit-341 -279 +22%-620 -1,040 -40%


January - June 2023
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39


Business model
Secondary segments

SANTANDER.jpg
Retail BankingUnderlying attributable profit
EUR 3,269 mn
Executive summary
Results. (H1'23 vs. H1'22). % change in constant euros
Business performance. EUR bn. % change in constant euros
Profit decreased as the growth in revenue was offset by higher costs and provisionsContinued growth in asset and liability volumes
Total incomeCostsProvisionsLoans and advances to customersCustomer funds
+7%+9%+21%857 +1% YoY825 +2% YoY
Customers
COMERCIAL Clientes  ENG.jpg
Commercial activity
In the last few years, we initiated our operating and business model transformation, focused on process digitalization and product simplification. Our goal is to guarantee personalized and tailored support, in order to respond to one of our main priorities; the continuous improvement of our service.
This transformation of our operating and business model is aimed at becoming a digital bank with branches, where customers are at the centre of our strategy.
Increasing digitalization allows us to simplify our offering and automate our operations and improve the front-end (what the customer uses) and back-end (i.e. the bank's operating systems) operations. This will allow us to reduce the cost to serve while improving customer experience.
This improvement allows our teams in the offices to dedicate more time to offer a more personalized service, especially for those financial decisions that are more important or require more advice from our professionals.
The outstanding work carried out for the SME segment, coupled with personalized service and financial and non-financial support, was recognized by Euromoney, which named Santander as the World's Best Bank for SMEs.
These service quality, digitalization and multichannel initiatives enabled us to reach 164 million customers in the Group, having increased by more than 9 million in the last 12 months. Active customers grew 2% and digital customers +5%.
Gross loans and advances to customers excluding reverse repos and the exchange rate impact rose 1% year-on-year and customer funds (excluding repos and in constant euros) increased 2%.

Results
Attributable profit in the first half of 2023 was EUR 3,269 million, 19% lower year-on-year. In constant euros, it decreased 20%, as follows:
Total income grew 7% driven by higher net interest income (+11%) and net fee income (+3%).
Costs increased 9%, impacted by inflation. Net operating income grew 5% and the efficiency ratio stood at 43.9%.
Net loan-loss provisions rose 21%, mainly driven by the increases related to cost of risk normalization in North America.
Impact of the temporary levy on revenue in Spain recorded in the first quarter.

Retail Banking. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue11,206 +4+421,985 +6+7
Expenses-4,891 +3+3-9,646 +7+9
Net operating income6,315 +5+412,339 +6+5
LLPs-2,877 -1-2-5,776 +22+21
PBT2,683 +11+115,091 -16-17
Attributable profit1,718 +11+103,269 -19-20
40
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January - June 2023


Business model
Secondary segments
SCIB logo.jpg
Santander Corporate & Investment BankingUnderlying attributable profit
EUR 1,876 mn
Executive summary
Results. (H1'23 vs. H1'22). % change in constant euros
Our aim and strategic priorities
Strong profit growth underpinned by our geographic and business diversification
SCIB-pilares.jpg
Total incomeUnderlying attributable profit
+24%+28%
Efficiency ratioRoTE
34.7%29.2%
Revenue growth by business and regionOther highlights in the quarter
SCIB.jpg
Imagen7.jpg
+16%
SCIB-aspectos destacados.jpg
NA.jpg
+34%
SA.jpg
+28%
Strategy
2023 began with instability in the financial sector caused by the difficulties faced by some financial institutions in the US and Europe, which led to market volatility and continued uncertainty (relating to higher funding costs, liquidity restrictions and high inflation). Moreover, geopolitical tensions fuel offshoring plans that will determine investments and require supply chain financing solutions.
In this context, SCIB has continued to make progress in implementing its strategy to transform its business and position itself as the strategic advisor to its clients, offering high value-added, specialized products and services with a particular focus on energy transition and digital transformation.
Our objectives are to double the size of our US franchise focusing on strengthening our advisory capabilities, mainly in those sectors with the greatest growth potential such as energy transition, technology or healthcare; continue the globalization of the Markets business with focus on institutional investors and in the US, improving our global platform for FX and Over-the-Counter (OTC) derivatives in the main commodity markets; and accelerate the rotation of assets to optimize profitability.
During the first half of the year, SCIB completed the merger of Amherst Pierpont Securities (APS) and Santander Investment Securities (SIS). The new entity, named Santander US Capital Markets LLC (SanCap), is a key element in the reorganization and globalization of SCIB's Markets business and in the franchise's growth in the US.


In terms of relevant transactions in the second quarter, in ESG the Export Finance operation for the development of two battery manufacturing gigafactories in Europe and the US. In ESG Sustainable Tech, taking advantage of SCIB's hydrogen expertise and strong execution capabilities in France, we acted as exclusive financial advisor to Forvia and Michelin in the sale of a substantial stake in Symbio to Stellantis, the largest hydrogen transaction worldwide.
Also, SCIB supported the Spanish solar energy company Bruc Energy with a EUR 200 million Equity Bridge Loan. Finally, of note are SCIB's mandates to structure financing for hydrogen and sustainable aviation fuel (SAF) projects.
In the Digital Solutions Group (DSG) sector, Santander acted as the sole global coordinator in Poland for the sale of shares in an international provider of trading and investment technology solutions specialized in the OTC financial market.
In digital transformation, in the second quarter 2023, SCIB became a shareholder of Komgo, the world's largest trade finance network for banks and corporates. SCIB will benefit from Komgo's technology to improve communication between customers and banks, and its agility to deploy solutions in the trade finance and commodities space, driving the digitalization process of large multinationals.
In H1 2023, SCIB created a partnership with Allianz Trade (an insurer) and Two (a B2B e-commerce payments platform fintech) to offer our clients a new receivables solution. This pioneering alliance will allow customers to maintain their 30- or 60-day B2B invoice payment habits within the e-commerce environment, replicating the extended buy now, pay later retail model.
January - June 2023
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41


Business model
Secondary segments
SCIBaward.jpg
Results
Attributable profit in the first half of 2023 amounted to EUR 1,876 million (32% of the Group's total operating areas), 22% higher than in H1 2022. In constant euros, profit rose 28%, with significant growth across core businesses and gaining market share.
In H1 2023, revenue amounted to EUR 4,353 million and grew 21% year-on-year. In constant euros, revenue rose 24% with all regions growth more than 15%. Performance by business was as follows:
Global markets: revenue was 22% higher year-on-year with a solid first half driven by good management of market volatility.
Europe and Asia performed well in a complex macroeconomic environment. Securities Finance, Credit and Equity Derivatives were the top performers.
In Latin America, revenue grew at double-digit rates. In Mexico, the first long-term repo operation with Millenium stands out. In Brazil, the electricity and commodities desks achieved excellent results, showing the added value of the Markets area.
In the US, the activity continues to be strong with focus on SanCap, highlighting the performance of the interest rate derivatives business as well as solid growth in Securities Finance, Exchange Traded Derivatives, Over-the-Counter and Fixed Income Rates. There was notable demand from the corporate segment and Financial Sponsors.
Global Debt Financing: total income was 14% greater than in H1 2022. In Structured Finance the results continued to rise, positioning us in the top 3 of the mandated lead arranger (MLA) ranking in Europe and holding the second position globally for renewable transactions. During the last few months, the relevant syndication transactions in the infrastructure space was completed.
Excellent results in Debt Capital Markets (DCM) as it remained very active in Europe and Latin America, positioning itself as a leader in dollar-denominated issuance for European and Latin American companies. Some of the most relevant transactions were with AT&T and EDF.
In Securitizations, total income increased more than 40% year-on-year, following the upward trend in the first quarter.
Global Transactional Banking increased revenue by 42% year-on-year. Cash Management continued last year's upward trend, providing our customers with innovative products and services that facilitate the digitalization and simplification of their businesses with an end-to-end vision of their value chain.
In Trade & Working Capital Solutions, of note was the first Inventory Finance and massive invoice deduction in the US.
Export Finance increased its portfolio and maintained leadership in the ESG industry through innovative structures, such as the Green Investment Policy launched by the Spanish ECA (CESCE). In the period, Santander was named among the "Perfect 10 Deals of the Year 2022" by TXF in renewables, rail transport and most innovative operation categories.
Corporate Finance: solid performance, with Equity Capital Markets (ECM) growing at double digits.
In the Telecommunication, Media, Technology industry, SCIB advised Global Infrastructure Partners on its EUR 16 billion acquisition of Vantage Towers .
In Energy, SCIB consolidated its position in the renewable energy sector in Europe and Latin America, with the sale of a renewable energy portfolio by Ardian to Naturgy, and the sale of a stake in an operating portfolio by Bruc Energy to Interogo Holding.
Finally, SCIB strengthened its presence in the offshore wind energy sector by advising DGE on the sale of a stake in the UK Morey East offshore wind farm to Inpex.
In Consumer Retail Healthcare, SCIB continued to expand its franchise through the most important transactions in the sector. Of note were the advisory services provided to Heineken in the minority acquisition of Poland's Grupa Zywiec, the BRL 4.1 billion acquisition of Assai in Brazil, and the PLN 1.5 billion ABB and Pepco deal in Poland.
SCIB continued to be a benchmark player in the infrastructure sector, both in Europe and Latin America. This quarter, SCIB advised the Canadian pension fund CPPIB on the acquisition of a 25% stake of FCC Environmental, and Sacyr in the sale of their Environmental division to Morgan Stanley.
Operating expenses increased 18% year-on-year due to investments in products and franchises under development. However, at 34.7%, efficiency was well below the sector.
Low need for loan-loss provisions in H1 2023, compared to releases in 2022 in Europe and Brazil.
Compared to the previous quarter, revenue growth was slightly lower, due to some seasonality and the SRF contribution (EUR 109 million before tax). Attributable profit decreased 5% in constant euros.
SCIB. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue2,147 -3-14,353 +21+24
Expenses-772 +5+5-1,510 +17+18
Net operating income1,375 -6-52,843 +23+27
LLPs-31 -3 
PBT1,320 -10-82,779 +22+26
Attributable profit899 -8-51,876 +22+28
42
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January - June 2023


Business model
Secondary segments
WM&I logo.jpg
Wealth Management & InsuranceUnderlying attributable profit
EUR 819 mn
Executive summary
Results. (H1'23 vs. H1'22). % change in constant euros
PB.jpg
AM.jpg
Insurance.jpg
Revenue1
Fee income as % of total Group 2
AuMsRoTENet new moneyNet salesFee income
+25%30%+10%89%EUR 6,391 mnEUR 3,219 mnEUR 873 mn
CAL: EUR 285 bnAuMs: EUR 207 bn+8% vs. June 2022
Total contribution to profit by businessOther highlights of the period
WM&I.jpg
PB customers
  SRI3 AuMs
Gross written premiums
+10% vs. June 2022EUR 58.6 bnEUR 6.3 bn
PB Network AuMs
EUR 50.0 bn
+10%
+95%+11%
PREMIOS WM.jpg
1. Including fees generated by Asset Management and Insurance ceded to the commercial network. If not included, +44%.
3. Socially Responsible Investments.
2. Including fee income ceded to commercial network.
Commercial activity
We continued to work to become the best responsible Wealth & Protection Manager in Europe and the Americas, being one of the Group's growth drivers with 30% growth year-on-year in the contribution to Group profit. In June, Euromoney recognized us as Latin America's Best Bank for Wealth Management.
In Private Banking, we continued to leverage our global platform to enable customers to benefit from our scale and international presence and providing tailored solutions, making it easy for them to move from one region of the Group to another. In terms of collaboration, we remained leaders in investment flow between Latin America, Europe and the US, managing network business volumes (cross-border business between markets) of EUR 50 billion.
Our collaboration business with SCIB continued to increase, especially in Spain, Brazil and Mexico. In the first half of the year, it generated EUR 86 million of revenue, 12% higher year-on-year.
We continued to widen our value proposition and to innovate in our product range. We had a particular focus on alternative products, structured products, secured lending and socially responsible products (ESG).
In alternative products, we have EUR 2.7 billion in total commitments. In the period, we expanded our product range, seeking opportunities for our customers using the most suitable products in each region.
In Spain, during the second quarter, the focus was on the marketing of a venture capital fund and a venture capital company, managed by Santander Asset Management, which invests in innovative companies in the field of energy transition: Santander Innoenergy Climate Fund.
In Miami and Geneva, following the launch of Berilo II (debt feeder to Bain Capital's GSS 2022 fund), we launched a new fund of funds to take advantage of the Private Equity investment opportunity.
Our discretionary portfolio management offering now represents 10% of total assets under management (AuMs), growing EUR 1,088 million in the first half of the year, mainly in Spain and Portugal.
Our real estate investment service, which is capturing a large part of investment flows between Latin America, Europe and the US, reached a total volume of EUR 120 million in transactions in the first half of the year.
Our work was recognized by Euromoney as the Best Private Bank in Latin America, as well as the Best International Private Bank in Mexico, Argentina, Brazil, Peru, Uruguay, Poland and Portugal. In addition to the Best Global Private Bank in Cybersecurity and Digital Portfolio Management in Europe by the Professional Wealth Management magazine, a Financial Times publication. The scope of these awards demonstrates the value of the combination of Santander Private Banking's global platform with local knowledge and presence in each of the markets in which it operates.
In Santander Asset Management (SAM), commercial activity recovered, following market instability in 2022. However, the shift towards fixed income is reducing the average portfolio margins. We continued to be the global product platform of choice for our retail banks, with more than EUR 548 million in total distribution fees generated, in line with the previous year despite lower margins.
In Spain, we developed the discretionary portfolio management model and launched two new funds whose advisory services are delegated to entities such as BlackRock (U.S. equities) and Fidelity (Asia).
The range of alternative products aimed primarily at our institutional clients and family offices is becoming increasingly robust. In the alternatives business, we launched 22 vehicles globally, with EUR 2 billion committed. Our main strategies include Private Debt, Infrastructure, Trade Finance and Real Estate, including Santander Alternative Leasing fund, named among the three most profitable alternative funds in Spain in 2022.
January - June 2023
a201905201359a02.jpg
43


Business model
Secondary segments
We made further headway with our ESG strategy. We offer 113 ESG products globally and assets under management amounted to EUR 40.5 billion. We managed to position ourselves among the top 5 fund managers that improved the most between 2020 and 2022 in the ShareAction ranking of responsible investment, and we were the only Spanish fund manager in it. In addition, Mexico recently joined Spain, Portugal, the UK, Germany, Chile and BPI in launching the Santander Prosperity fund in partnership with RED, named Best Product Innovation in The Global Private Banker Innovation Awards 2023.
Our efforts to continue improving and offering the best investment solutions were recognized through several awards in the period, for example, in Spain we won the best fixed income manager and in the UK the best multi-asset manager. In Chile, we were the fund manager that received the most recognitions at the Salmón awards.
In Insurance, we maintained a healthy growth rate in premiums (+11%), mainly in the savings business.
Savings insurance sales were particularly strong in Europe, mainly as a result of the good commercial activity of unit-linked insurance in Spain. Of note was the launch of a health product in the UK with BUPA, a leading global healthcare provider. In Portugal, we continued with the business transformation, for example, we digitalized the Home product sales process.
In the Americas, the diversification of the non-credit insurance business continued strongly with growth in new sales. We completed the Savings offering with a new Unit Linked product (diversified insurance fund) in Mexico. In Brazil and Argentina, we launched products with special benefits for women.
The motor vehicle insurance business grew 17%. Our Autocompara platform, operative in Argentina, Brazil, Chile, Mexico and Uruguay, reached 1.4 million active policies. In SMEs, fees grew 12%.
Business performance: SAM and Private Banking
Constant EUR billion
Total assets under management
Funds and investment*
- SAM
- Private Banking
Custody of customer funds
Customer deposits
Customer loans
5628
/ Mar-23/ Jun-22
+3 %+10 %
+2 %+4 %
+4 %+7 %
-1 %+5 %
+9 %+26 %
%+6 %
+2 %%
Note: Total assets marketed and/or managed in 2023 and 2022.
* Total adjusted private banking customer funds managed by SAM.
Business performance
Total assets under management amounted to EUR 440 billion, 10% higher year-on-year, driven by intense commercial activity.
In Private Banking, the volume of customer assets and liabilities (CAL) stood at EUR 285 billion, 12% higher than in June 2022. Net new money amounted to EUR 6,391 million. Net profit in H1 2023 was EUR 617 million, twice that of the same period in 2022, primarily backed by net interest income and commercial activity improvement. Clients increased 10% to more than 250,750.
SAM's total assets under management was EUR 207 billion, up 7% compared to June 2022, recovering from last year's fall. Net sales were positive in the period reaching EUR 3.2 billion, reversing 2022 trend. SAM’s contribution to the Group's profit was EUR 271 million,
-6% year-on-year, due to even lower average volumes and lower margins as a result of a shift towards fixed income products.
In Insurance, the volume of gross written premiums in H1 2023 amounted to EUR 6,252 million (+11% year-on-year). Total fee income rose 8%. The total contribution to profit stood at EUR 749 million, +8% year-on-year.
Results
The total contribution to the Group this year (including net profit and total fees generated net of tax) was EUR 1,637 million, up 30% year-on-year.
Attributable profit in the first half of 2023 was EUR 819 million, 70% higher year-on-year. In constant euros, it was also 70% higher:
Total income increased 44%, mainly driven by higher net interest income.
Total fee income generated, including ceded to the commercial network, amounted to EUR 1,832 million and represented 30% of the Group's total fee income, a 2% increase year-on-year, despite the market impact on volumes and margins.
Total fee income generated
Constant EUR million
1,8322%30%
vs. H1'22/ total Group
Operating expenses were 11% higher year-on-year, due to investments and higher costs related to increased commercial activity.
Compared to the previous quarter, underlying attributable profit rose 18% in constant euros, driven by the positive performance in total income.
Overall, the second quarter was very positive as we continued to grow at double-digit rates on a consolidated basis despite the macroeconomic environment.
Total contribution to profit
EUR million and % change in constant euros
Q2'23H1'23
wmcontrib.jpg
864
Image99.jpg
1,637
+12 %/ Q1'23+30 %/ H1'22
WM&I. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue887 +7+71,717 +44+44
Expenses-283 +2+2-561 +11+11
Net operating income604 +10+101,156 +68+68
LLPs15 16 
PBT607 +15+151,136 +72+72
Attributable profit442 +17+18819 +70+70
44
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January - June 2023


Business model
Secondary segments
PagoNxt.gif
Underlying attributable profit
-EUR 103 mn
Executive summary
Revenue performanceOur business
Solid revenue growth1
MerchantsInternational TradePayments
PagoNxtRevenue.jpg
 +27% H1'23 vs. H1'22
Global payments solutions for all merchant segmentsInternational trading solutions for
 business
Wholesale
account-to-account payment solutions
Our main strategic prioritiesMain growth drivers
Scaling up our global technology platform
Accelerating our commercial growth
Pursuing the open market opportunity
Merchants Total
Payments Volume1
Merchant number
of transactions
 +25%
vs. H1'22
 +32%
vs. H1'22
1. Constant EUR million.
Strategy
PagoNxt aims to achieve a global leadership position in payments through our distinctive, holistic and customer-centric value proposition. We are a one-of-a-kind paytech business providing customers with a wide range of innovative payments and integrated value-added services.
We focus on several strategic and high-growth business segments:
Merchants: providing global and integrated acquiring, processing and value-added solutions for physical and e-commerce merchants.

Logo GetNEt.jpg
International Trade: delivering specialized cross-border trading solutions (payments, FX, cash management, trade finance) for businesses, in a large and global market yet to be fully digitalized.

Ebury logo.jpg

Payments: providing wholesale account-to-account payments processing and instant connectivity to schemes in multiple geographic areas through a highly scalable model.



PagoNxt's technology platform and specialist teams serve Grupo Santander's payments needs and additionally cater for open market opportunities beyond Santander's business, delivering complete solutions for millions of businesses and individuals.
PagoNxt runs an efficient global operating model, extending across three core regions (Europe, South America and North America) and adopting bank-grade security and compliance embedded in our customer products.
PagoNxt's strategy is anchored on the following key levers:
Scaling up our global, cloud-native, secure and efficient platform. We operate a connected, real-time, flexible and highly scalable technology platform that is fully cloud and API based to ensure access to PagoNxt's features through a single integration. We process and generate insights to help our customers and their businesses leverage the full power of data and make data-driven decisions.
Accelerating commercial growth by continuing to strengthen our international commerce and trade ecosystem, offerings and distribution through Santander's commercial platforms, with a focus on SMEs.
Maximizing the open market opportunity through direct commercialization and distribution partnerships (with integrated software vendors and others), increasing our market penetration in Europe, South America and North America and extending our footprint to additional strategic countries.

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Secondary segments
Business performance
Our global Merchant franchise, under the Getnet brand, reached EUR 95.4 billion Total Payments Volume (TPV) in H1 2023, 25% higher than H1 2022 (in constant euros). Revenue grew by 16% year-on-year (+12% in constant euros).
The growth in TPV was spread across our main regions. Getnet Brazil's TPV increased 15% in H1 versus previous year enabled by our propositions for SMEs and tailor-made solutions for large accounts and new verticals. Getnet Mexico's TPV grew by 31% in H1 2023 leveraging our new global platform which continues to be enhanced with new value added services. Getnet Europe showed a year-on-year TPV growth of 32% due to positive commercial dynamics both in the Spanish and Portuguese markets.
In the last quarter, we continued to make progress in our journey to consolidate Getnet as a fully-licensed acquirer across Europe and Latin America by offering e-commerce and PoS solutions and Value-Added Services, developing propositions for SMEs and multinationals and building a deep understanding of the banking channel and experience in partnerships.
Some highlights in H1 2023 were:
Delivery of new global solutions (e.g. working capital), new Value-Added Services (e.g. dynamic currency conversion, tap on phone) and new vertical specific propositions (e.g. airlines processing capabilities and solutions for restaurants) on the global merchant platform.
Continued deployment of the franchise through the launch of Getnet Portugal and acquiring services in Argentina.
Commercial development through actively targeting strategic opportunities in the open market expanding our distribution channels beyond Santander networks and through the addition of a number of new core large corporates across markets.
Merchants
Number of Transactions Total Payments Volume
MillionsConstant EUR billion
+32%4.4+25%95.4
3.3
76.6
H1'22H1'23H1'22H1'23
Ebury continues to make great progress in delivering its strategy of becoming a global SME transaction banking leader. It has continued to show strong performance in its B2B offerings targeting the open market, driven mainly by FX services. Ebury´s management priorities are continuing to develop its customer value proposition (e.g. new FX capabilities, mobile app development) and expanding into new areas.
Our One Trade platform, which offers international services (including payments, FX and trade finance) for Santander customers, replacing the local systems with a single, common and interconnected technology solution, also continued to show increased activity. All key modules are now operational: OneTradeView (a tool that allows customers to view all accounts with Santander regardless of location), International Payments (already fully rolled out in Spain and already reaching around 8,000 active customers), FX (i.e. digital service for SMEs to handle FX flows) and Trade Finance. Additionally, a new direct offering of pay-in and pay-out capabilities through an e-money vehicle w launched in H1 focusing on the open market.

PagoNxt made significant progress in H1 2023 in its roadmap to become Santander´s wholesale payments processing provider, centralizing all types of payments (except cards). A significant volume of payments in Spain has already been migrated, becoming one of the largest A2A payments processors in the Eurozone.
Results
Attributable profit in the first half of 2023 amounted to -EUR 103 million, compared to -EUR 104 million in the first half of 2022.
Total income was EUR 521 million, a 31% increase year-on-year (+27% in constant euros), backed by the increase in business activity and volumes across regions especially in our Merchant (Getnet) and Trade (Ebury) businesses.

PagoNxt. Revenue performance
Constant EUR million
521 
+27%
409
H1'22H1'23

In the period, costs reflected the ongoing investment plans to develop and implement global technology.
Compared to the first quarter, profit improved to -EUR 48 million from -EUR 55 million.

PagoNxt. Underlying income statement
EUR million and % change
/ Q1'23/ H1'22
Q2'23%excl. FXH1'23%excl. FX
Revenue277 +14+12521 +31+27
Expenses-295 +6+6-573 +28+27
Net operating income-18 -48-40-52 +4+18
LLPs-6 -5-5-12 +11+10
PBT-34 -20-13-77 +19+31
Attributable profit-48 -13-9-103 0+4
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Responsible banking


RESPONSIBLE BANKING
TARGETS
We continue to make progress in our ESG agenda, working towards the fulfilment of our public targets:
BR.jpg
More information available at www.santander.com/en/our-approach.
Definitions in Alternative Performance Measures chapter and Glossary.
Note: Not taxonomy.
1.Starting Jan-23. Does not include financial education. Data not audited.
HIGHLIGHTS
Our Climate Finance Report 2022-June 2023 follows the framework established by the Taskforce on Climate-related Financial Disclosures (TCFD) and incorporates developments such as the Glasgow Financial Alliance for Net Zero (GFANZ) transition guidelines to disclose the progress in our transition plan and in the integration of climate-related risks and opportunities, in particular, in sectors with decarbonization targets.
We won Euromoney's World's Best Bank for Financial Inclusion award for the third consecutive year.
At the V International Meeting of Rectors held in Valencia on 10 May, we announced that we will invest EUR 400 million to promote education, employability and entrepreneurship between 2023-2026.
Of note among the implemented ESG initiatives were:
E
Environmental
In line with our target to facilitate EUR 120 billion in green finance by 2025 and EUR 220 billion by 2030, we have mobilized EUR 98.6 billion in green finance since we set our target in 2019.
The volume of AuMs in socially responsible investments was EUR 58.6 billion.
As part of our commitment to support our customers towards a green transition, more than 21 million cards were made from recycled materials, which allowed us to reduce the use of 189 tonnes of plastic per year.
We hosted the CDP Europe annual meeting, an international non-profit organization specializing in environmental impact, which brought together the sustainability managers of Spain's leading companies.
Santander España promoted sustainable mobility for its employees through the installation of 502 electric chargers, well above (x17) the number of chargers established by regulatory requirements.
We signed our first agreement with International Finance Corporation (IFC) to promote sustainable building practices in Mexico to support energy and environmental efficiency. It is an Excellence in Design for Greater Efficiencies (EDGE) certification, which recognizes a structure or building as sustainable.
We partnered with CBRE to contribute to the decarbonization of the real estate sector in Spain by providing advice and funding to improve the energy efficiency of buildings.

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Responsible banking


S
Social
We further strengthened our financial inclusion proposition. Since January, we reached 900.000 people in relation to our goal of reaching 5 million between 2023 and 2025.
In June, we celebrated the 15th "Euros from your Paycheck" contest in Spain, chaired by Her Majesty the Queen and the Group's Chair, Ana Botín. This is a programme to promote social projects sponsored by employees and is subject to an internal voting system. A total of 2,600 employees participated and nearly EUR 700,000 was raised.
Through the Santander Consumer USA Foundation, we will provide USD 7 million worth of technology equipment to low-income households in Arizona.
In Mexico, we agreed with the Secretary of Economic Development of Oaxaca (SEDECO) to provide more than EUR 80 million this year to foster financial inclusion among more than 1,000 SMEs in the region. In addition, 25,000 Mexican farmers benefited from our financial education programme called “Cultivando mi futuro financiero”.
In Poland, through the "We Will Double Your Impact" campaign, we allocated around EUR 225,000 to develop the helpline managed by the Empowering Children Foundation.
G
Governance
The Board remuneration policy, which includes ESG issues for the executive directors with a 20% weighting, was approved with 90.78% support at the AGM.
This quarter, we published the ESG reports of Brazil, Chile, Mexico, Portugal and the US.
H1 2023 AWARDS
We won the award for Most Impressive Bank for ESG Capital Markets in Latin America at the Bond Awards 2023, organized by GlobalCapital.
In Brazil, the Exame Magazine named us The Best of ESG 2023.
Responsible Business Forum recognized us for the responsible practices of Santander in Poland and its foundation in the report "Responsible Business in Poland 2022: good practices". In addition, the "Diversity IN Check" tool, which measures diversity management in organizations, included the bank for its inclusive work environment.
We were awarded in the US with the SAS Global Hackathon in the banking sector for the development of an online carbon footprint tracker to measure the impact from customers.
In Mexico, we were included in the Top 5 of the Super Companies 2023 Ranking by TOP Companies, which selects the best companies to work for. In addition, the Mexican Institute of Finance Executives awarded us with the Gender Equality Award 2023.
In Uruguay, we were acknowledged by the Great Place to Work ranking as one of the best companies to work for.
In the UK, our partnership with Alzheimer's Society won five new awards recognizing the work done to help both customers and the community.

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Corporate governance


CORPORATE GOVERNANCE
Reduction of the share capital by 1.64% in regard to shareholder remuneration applicable to 2022 results
The board of directors reduced the Bank's share capital in the amount of EUR 134,924,476.50 by cancelling 269,848,953 of its own shares. These own shares represent 1.64% of share capital prior to the capital reduction and were acquired in the buyback programme carried out between March and April 2023 as part of the shareholder remuneration charged against 2022 results. The capital reduction, which was approved by the general shareholders’ meeting on 31 March 2023, obtained the required ECB’s approval on 27 June and was registered in the Commercial Registry of Cantabria on 30 June. Consequently, Article 5 of the Bylaws was amended to reflect that the Bank’s share capital is set at EUR 8,092,073,029.50, comprising 16,184,146,059 shares that have a nominal value of EUR 0.50 per share, which belong to the same class and accord the same rights.
The four share buyback programmes against 2021 and 2022 earnings and the related share capital reductions have resulted in the redemption of almost 7% of the Bank's shares (1,156,495,243 shares) since November 2021.

Changes in the organizational structure of the Group's Senior Management
On 26 April, the Bank announced the appointment of Christiana Riley as regional head of North America, effective on 1 October. Ms Riley will lead all the businesses in the US and Mexico, with the respective country heads reporting to her. Most recently, she was regional head for Deutsche Bank in the Americas.
In addition, on 7 June, the board of directors appointed Daniel Barriuso Group Chief Transformation Officer, subject to the necessary regulatory approval being obtained. Mr Barriuso had been our Global Chief Information Security Officer (Global CISO).
Finally, on 15 June, the Bank announced the appointment of Pedro Castro e Almeida as regional head for Europe to succeed António Simões. Mr Simões will depart from the Group on 1 September, when this appointment will take effect. Mr Castro e Almeida, who will continue as CEO of Santander Portugal, will be responsible for the businesses in Europe and leading transformation in the region, with the country heads of Spain, the United Kingdom and Poland reporting to him.

Changes to the international advisory board’s composition
On 24 April, Carolyn Everson joined the international advisory board of Banco Santander. Ms Everson is a director at The Coca-Cola Company and at The Walt Disney Company. She has extensive experience in technology and media companies.

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Santander share


SANTANDER SHARE
In application of the shareholder remuneration policy for 2022, the bank paid a second cash dividend of EUR 5.95 cents per share against 2022 results in May.
Likewise, and in application of the shareholder remuneration policy for 2022, a second share buyback programme was carried out March and April 2023 for EUR 921 million, representing 1.64% of the share capital. The shares acquired were amortized and the corresponding capital reduction was executed under the terms explained in the corporate governance section.
After carrying out both actions, total shareholder remuneration against 2022 results was EUR 3,842 million, approximately 40% of 2022 underlying profit.
The shareholder remuneration policy the board approved for the 2023 results is a payout of approximately 50% of the Group's net reported profit (excluding non-cash, non-capital ratios impact items), distributed approximately as 50% in cash dividend and 50% in share buybacks. The execution of the shareholder remuneration policy is subject to future corporate and regulatory approvals.
Share price performance
The second quarter of 2023 was again characterized by inflationary pressures, which, despite having declined, remain persistently high. The main central banks continued to rise interest rates, albeit at different speeds.
The Federal Reserve, after a 25 bp increase in May, paused raising rates in June to properly assess their impact on the economy, leaving rates at 5.25%.
The European Central Bank, eased its rate up by 25 bps at each of its last two meetings to 4.00%, while the Bank of England surprised the market with a 50 bp rise to 5.00% at the June meeting, following the acceleration in core inflation.
In this context, the main central banks maintained that it is too early to say that their ceiling was reached and predicted possible rises in the following meetings.
All in all, the global economy remained resilient, with better prospects for 2023 than forecast at the beginning of the year, mainly due to strength in US household spending, lower gas prices in Europe, the reopening of China, the end of the global covid-19 health emergency announced by the World Health Organization in May, and the robustness of the labour market in many economies.
The European financial sector maintained a positive performance after first quarter turbulence, mainly due to the isolated crises suffered by some American banks, which subsequently affected Credit Suisse, and to the uncertainty in the debt ceiling negotiations in the US.
The Santander share price ended the quarter with a positive return of 21%, outperforming the market in relative terms. In the banking sector, EuroStoxx Banks was up 12%, DJ Stoxx Banks increased 11% and MSCI World Banks decreased slightly 0.2%. The other main indices closed up, Ibex 35 +17% and DJ Stoxx 50 +10%.
Share price
accion4.jpg
accin3a01.jpg
START 30/12/2022
END 30/06/2023
€2.803€3.385
accionmax.jpg
accionmin.jpg
Maximum 07/03/2023
Minimum 03/01/2023
€3.873€2.812
Comparative share performance
3202
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Santander share


Market capitalization and trading
As at 30 June 2023, Banco Santander’s market capitalization of EUR 54,783 million1 was the second largest in the eurozone and 27th largest in the world among financial institutions.
The share’s weighting in the DJ Stoxx Banks index was 6.7% and 11.6% in the DJ Euro Stoxx Banks. In the domestic market, its weight in the Ibex 35 as at end March was 11.1%.
A total of 6,585 million shares were traded in the period for an effective value of EUR 21,880 million and a liquidity ratio of 40%.
The daily trading volume was 51.8 million shares with an effective value of EUR 172 million.
Shareholder base
The total number of Santander shareholders at 30 June 2023 was 3,802,161, of which 3,349,755 were European (73.23% of the capital stock) and 440,853 from the Americas (25.42% of the capital stock).
Excluding the board, which holds 1.15% of the bank’s capital stock, retail shareholders accounted for 42.74% and institutional shareholders accounted for 56.11%.



Share capital distribution by geographic area
June 2023
The AmericasEuropeOther
25.42%73.23%1.35%
accionfinala01.jpg
Source: Banco Santander, S.A Shareholder register.

globo-Europa 2.gif
2nd
Bank in the eurozone by market capitalization
EUR 54,783 million1
The Santander share
June 2023
Shares and trading data
Shares (number)16,184,146,059 
Average daily turnover (number of shares)51,847,418 
Share liquidity (%)40
(Number of shares traded during the year / number of shares)
Stock market indicators
Price / Tangible book value (X)0.74 
Free float (%)99.91

1.After cancelling the shares from the second share buyback programme against 2022 results.

Share capital distribution by type of shareholder
June 2023
4220
Institutions
56.11%
Board *
1.15%
Retail
42.74%
* Shares owned or represented by directors.


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2023 A P P E N D I X

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Group financial information

Net fee income. Consolidated
EUR million
Q2'23Q1'23Change (%)H1'23H1'22Change (%)
Fees from services1,747 1,844 (5.3)3,591 3,369 6.6
Wealth management and marketing of customer funds1,032 924 11.71,956 1,927 1.5
Securities and custody281 275 2.2556 556 
Net fee income3,060 3,043 0.66,103 5,852 4.3


Underlying operating expenses. Consolidated
EUR million
Q2'23Q1'23Change (%)H1'23H1'22Change (%)
Staff costs3,358 3,245 3.56,603 5,948 11.0
Other general administrative expenses2,159 2,111 2.34,270 4,045 5.6
   Information technology605 642 (5.8)1,247 1,161 7.4
   Communications105 103 1.9208 208 
   Advertising163 136 19.9299 265 12.8
   Buildings and premises196 177 10.7373 359 3.9
   Printed and office material27 20 35.047 47 
   Taxes (other than tax on profits)146 149 (2.0)295 280 5.4
   Other expenses917 884 3.71,801 1,725 4.4
Administrative expenses5,517 5,356 3.010,873 9,993 8.8
Depreciation and amortization817 789 3.51,606 1,442 11.4
Operating expenses6,334 6,145 3.112,479 11,435 9.1
Operating means. Consolidated
EmployeesBranches
Jun-23Jun-22ChangeJun-23Jun-22Change
Europe66,819 63,579 3,240 3,103 3,178 (75)
     Spain26,679 26,272 407 1,884 1,921 (37)
     United Kingdom22,163 20,320 1,843 445 450 (5)
     Portugal4,977 4,977 — 377 386 (9)
     Poland10,682 10,468 214 389 413 (24)
     Other2,318 1,542 776 — 
North America45,657 43,779 1,878 1,814 1,859 (45)
     US14,250 14,943 (693)443 486 (43)
     Mexico30,280 28,236 2,044 1,371 1,373 (2)
     Other1,127 600 527 — — — 
South America81,413 75,588 5,825 3,543 3,786 (243)
     Brazil58,505 53,743 4,762 2,772 2,936 (164)
     Chile9,928 9,921 259 306 (47)
     Argentina8,233 8,514 (281)362 407 (45)
     Other4,747 3,410 1,337 150 137 13 
Digital Consumer Bank16,624 15,894 730 363 370 (7)
Corporate Centre1,896 1,811 85 
Total Group212,409 200,651 11,758 8,823 9,193 (370)
.

Underlying net loan-loss provisions. Consolidated
EUR million
Q2'23Q1'23Change (%)H1'23H1'22Change (%)
Non-performing loans3,412 3,223 5.96,635 5,397 22.9
Country-risk(1)— (100.0)
Recovery of written-off assets(515)(349)47.6(864)(663)30.3
Net loan-loss provisions2,898 2,873 0.95,771 4,735 21.9

January - June 2023
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Group financial information
Loans and advances to customers. Consolidated
EUR million
Change
Jun-23Jun-22Absolute%Dec-22
Commercial bills53,596 57,171 (3,575)(6.3)56,688 
Secured loans566,991 563,525 3,466 0.6565,609 
Other term loans293,360 288,070 5,290 1.8290,031 
Finance leases36,831 39,139 (2,308)(5.9)39,833 
Receivable on demand14,229 13,244 985 7.411,435 
Credit cards receivable23,889 21,884 2,005 9.222,704 
Impaired assets33,295 32,402 893 2.832,888 
Gross loans and advances to customers (excl. reverse repos)1,022,191 1,015,435 6,756 0.71,019,188 
Reverse repos45,999 45,738 261 0.639,500 
Gross loans and advances to customers1,068,190 1,061,173 7,017 0.71,058,688 
Loan-loss allowances23,146 23,452 (306)(1.3)22,684 
Loans and advances to customers1,045,044 1,037,721 7,323 0.71,036,004 


Total funds. Consolidated
EUR million
Change
Jun-23Jun-22Absolute%Dec-22
Demand deposits670,106 717,516 (47,410)(6.6)710,232 
Time deposits270,609 181,323 89,286 49.2236,099 
Mutual funds193,401 183,773 9,628 5.2184,054 
Customer funds1,134,116 1,082,612 51,504 4.81,130,385 
Pension funds14,352 14,250 102 0.714,021 
Managed portfolios34,252 32,597 1,655 5.132,184 
Repos73,063 58,851 14,212 24.163,391 
Total funds1,255,783 1,188,310 67,473 5.71,239,981 


Eligible capital (phased-in) 1. Consolidated
EUR million
Change
Jun-23Jun-22Absolute%Dec-22
Capital stock and reserves121,643 117,619 4,023 3.4116,956 
Attributable profit5,241 4,894 347 7.19,605 
Dividends(1,310)(979)(331)33.9(1,921)
Other retained earnings(31,882)(32,506)624 (1.9)(35,068)
Minority interests6,702 6,971 (269)(3.9)7,416 
Goodwill and intangible assets(17,878)(17,084)(794)4.6(17,182)
Other deductions(4,887)(4,825)(62)1.3(5,604)
Core CET177,628 74,091 3,537 4.874,202 
Preferred shares and other eligible tier 18,856 8,794 63 0.78,831 
Tier 186,485 82,885 3,600 4.383,033 
Generic funds and eligible tier 2 instruments14,669 14,958 (289)(1.9)14,359 
Eligible capital101,154 97,843 3,310 3.497,392 
Risk-weighted assets631,149 604,977 26,171 4.3609,266 
CET1 capital ratio12.312.20.112.2
Tier 1 capital ratio13.713.70.013.6
Total capital ratio16.016.2(0.2)16.0
1. The phased-in ratio includes the transitory treatment of IFRS 9, calculated in accordance with article 473 bis of the Capital Requirements Regulation (CRR2) and subsequent modifications introduced by Regulation 2020/873 of the European Union. Total phased-in capital ratios include the transitory treatment according to chapter 4, title 1, part 10 of the CRR2.
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Financial information by segment
EUROPE
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income3,968 10.3 9.1 7,565 30.0 32.0 
Net fee income1,076 (7.9)(8.4)2,244 (3.1)(2.8)
Gains (losses) on financial transactions 1
130 (62.6)(62.7)477 29.1 29.1 
Other operating income119 103.5 106.2 177 133.5 134.9 
Total income5,293 2.4 1.4 10,464 21.9 23.3 
Administrative expenses and amortizations(2,215)2.2 1.4 (4,382)5.3 6.5 
Net operating income3,078 2.5 1.4 6,081 37.7 39.2 
Net loan-loss provisions(646)0.6 (0.4)(1,289)12.4 12.9 
Other gains (losses) and provisions(389)(24.6)(25.1)(905)56.5 58.2 
Profit before tax2,042 10.6 9.5 3,888 44.4 46.4 
Tax on profit(614)6.4 5.4 (1,191)58.2 60.3 
Profit from continuing operations1,428 12.6 11.3 2,697 39.0 41.0 
Net profit from discontinued operations— — — — — — 
Consolidated profit1,428 12.6 11.3 2,697 39.0 41.0 
Non-controlling interests(81)1.7 (2.0)(161)58.3 57.9 
Profit attributable to the parent1,347 13.3 12.2 2,536 37.9 40.0 
Balance sheet
Loans and advances to customers582,186 0.1 (1.1)582,186 (4.5)(4.7)
Cash, central banks and credit institutions195,592 0.0 (1.0)195,592 (16.5)(16.6)
Debt instruments96,922 13.3 12.2 96,922 46.6 44.9 
Other financial assets51,191 6.0 5.9 51,191 8.8 8.9 
Other asset accounts25,168 (5.9)(6.5)25,168 (13.5)(13.7)
Total assets951,058 1.4 0.3 951,058 (3.5)(3.8)
Customer deposits629,383 1.4 0.2 629,383 3.2 2.7 
Central banks and credit institutions115,902 (0.7)(1.6)115,902 (33.4)(33.3)
Marketable debt securities75,492 (0.9)(2.3)75,492 4.7 4.5 
Other financial liabilities59,436 10.9 10.6 59,436 2.3 2.3 
Other liabilities accounts29,091 (1.0)(1.4)29,091 6.8 6.4 
Total liabilities909,305 1.5 0.3 909,305 (3.4)(3.7)
Total equity41,753 1.0 (0.4)41,753 (6.1)(6.6)
Memorandum items:
Gross loans and advances to customers 2
563,951 (0.4)(1.6)563,951 (4.3)(4.6)
Customer funds703,203 1.3 0.2 703,203 2.0 1.6 
Customer deposits 3
603,590 0.8 (0.4)603,590 1.8 1.4 
 Mutual funds99,613 4.8 4.4 99,613 3.1 2.8 
Ratios (%), operating means and customers
RoTE14.21 1.41 13.51 4.71 
Efficiency ratio41.9 (0.1)41.9 (6.6)
NPL ratio2.35 0.00 2.35 (0.28)
NPL coverage ratio51.1 (0.2)51.1 0.9 
Number of employees66,819 0.2 66,819 5.1 
Number of branches3,103 (1.0)3,103 (2.4)
Number of total customers (thousands)45,944 0.4 45,944 2.1 
Number of active customers (thousands)28,356 0.5 28,356 2.2 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
January - June 2023
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Financial information by segment
Spain
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%H1'23%
Net interest income1,701 16.5 3,161 56.9 
Net fee income661 (12.0)1,413 (4.3)
Gains (losses) on financial transactions 1
72 (72.4)332 54.7 
Other operating income132 76.0 206 (10.9)
Total income2,566 0.7 5,113 29.9 
Administrative expenses and amortizations(1,025)1.2 (2,039)4.9 
Net operating income1,540 0.5 3,074 54.2 
Net loan-loss provisions(389)(6.3)(803)(0.4)
Other gains (losses) and provisions(212)(44.2)(591)109.1 
Profit before tax940 27.2 1,679 85.8 
Tax on profit(274)0.6 (547)117.3 
Profit from continuing operations666 42.7 1,132 73.6 
Net profit from discontinued operations— — — — 
Consolidated profit666 42.7 1,132 73.6 
Non-controlling interests29.3 (17.2)
Profit attributable to the parent666 42.7 1,132 73.6 
Balance sheet
Loans and advances to customers246,187 (1.0)246,187 (7.6)
Cash, central banks and credit institutions111,829 2.8 111,829 (24.9)
Debt instruments57,770 17.2 57,770 82.5 
Other financial assets46,278 3.7 46,278 9.9 
Other asset accounts17,553 (2.1)17,553 (5.4)
Total assets479,618 2.2 479,618 (5.5)
Customer deposits313,364 0.8 313,364 4.7 
Central banks and credit institutions48,379 7.6 48,379 (47.9)
Marketable debt securities27,116 (1.3)27,116 6.2 
Other financial liabilities52,888 12.5 52,888 3.1 
Other liabilities accounts20,754 (4.3)20,754 12.5 
Total liabilities462,501 2.3 462,501 (5.2)
Total equity17,117 (0.2)17,117 (14.5)
Memorandum items:
Gross loans and advances to customers 2
237,685 (1.6)237,685 (6.2)
Customer funds373,727 (0.3)373,727 2.6 
    Customer deposits 3
298,757 (0.8)298,757 2.9 
    Mutual funds74,971 1.7 74,971 1.1 
Ratios (%), operating means and customers
RoTE15.77 4.69 13.43 6.82 
Efficiency ratio40.0 0.2 39.9 (9.5)
NPL ratio3.11 (0.08)3.11 (0.72)
NPL coverage ratio50.7 0.5 50.7 1.3 
Number of employees26,679 (1.4)26,679 1.5 
Number of branches1,884 (1.3)1,884 (1.9)
Number of total customers (thousands)14,681 1.3 14,681 5.3 
Number of active customers (thousands)8,129 2.0 8,129 5.5 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
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Financial information by segment
United Kingdom
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income1,300 1.3 (0.2)2,583 6.8 11.1 
Net fee income84 2.1 0.6 167 (17.3)(14.0)
Gains (losses) on financial transactions 1
— — (42.7)(40.4)
Other operating income— — — 145.4 155.3 
Total income1,391 1.7 0.1 2,759 4.8 9.0 
Administrative expenses and amortizations(689)2.2 0.7 (1,363)1.1 5.2 
Net operating income702 1.1 (0.5)1,395 8.6 12.9 
Net loan-loss provisions(44)(26.0)(27.4)(103)(17.5)(14.2)
Other gains (losses) and provisions(73)(21.2)(22.6)(165)— 4.0 
Profit before tax585 7.9 6.3 1,127 13.3 17.8 
Tax on profit(162)10.2 8.6 (309)19.3 24.1 
Profit from continuing operations423 7.0 5.4 818 11.2 15.6 
Net profit from discontinued operations— — — — — — 
Consolidated profit423 7.0 5.4 818 11.2 15.6 
Non-controlling interests— — — — — — 
Profit attributable to the parent423 7.0 5.4 818 11.2 15.6 
Balance sheet
Loans and advances to customers253,681 0.7 (1.6)253,681 (2.3)(2.5)
Cash, central banks and credit institutions64,683 (2.7)(5.0)64,683 (0.9)(1.1)
Debt instruments8,712 7.6 5.2 8,712 41.0 40.7 
Other financial assets1,074 153.9 148.1 1,074 87.0 86.6 
Other asset accounts2,362 (36.1)(37.6)2,362 (55.2)(55.3)
Total assets330,514 0.0 (2.3)330,514 (1.9)(2.1)
Customer deposits233,644 1.7 (0.7)233,644 2.0 1.8 
Central banks and credit institutions35,918 (6.7)(8.8)35,918 (21.9)(22.1)
Marketable debt securities43,257 (2.4)(4.7)43,257 0.3 0.1 
Other financial liabilities3,108 (14.5)(16.5)3,108 3.2 2.9 
Other liabilities accounts2,011 45.5 42.1 2,011 5.2 5.0 
Total liabilities317,938 0.1 (2.2)317,938 (1.6)(1.8)
Total equity12,576 (2.8)(5.1)12,576 (9.0)(9.2)
Memorandum items:
Gross loans and advances to customers 2
242,113 0.1 (2.2)242,113 (3.5)(3.7)
Customer funds229,868 2.0 (0.4)229,868 0.6 0.4 
    Customer deposits 3
222,634 2.1 (0.3)222,634 0.7 0.5 
    Mutual funds7,234 (0.2)(2.5)7,234 (4.3)(4.5)
Ratios (%), operating means and customers
RoTE14.19 0.63 13.87 3.09 
Efficiency ratio49.6 0.3 49.4 (1.8)
NPL ratio1.32 0.05 1.32 0.15 
NPL coverage ratio32.0 (1.2)32.0 (1.0)
Number of employees22,163 1.4 22,163 9.1 
Number of branches445 (0.2)445 (1.1)
Number of total customers (thousands)22,372 (0.1)22,372 0.7 
Number of active customers (thousands)13,878 (0.5)13,878 (0.2)
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
January - June 2023
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Financial information by segment
Portugal
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%H1'23%
Net interest income314 20.3 575 68.8 
Net fee income111 (10.2)235 (3.9)
Gains (losses) on financial transactions 1
(66.8)12 (72.7)
Other operating income(9)— — 
Total income419 3.4 824 34.4 
Administrative expenses and amortizations(132)0.1 (265)5.6 
Net operating income286 4.9 559 54.2 
Net loan-loss provisions(20)51.4 (34)214.5 
Other gains (losses) and provisions(42)— (41)68.7 
Profit before tax223 (14.3)484 47.9 
Tax on profit(81)0.7 (162)60.1 
Profit from continuing operations142 (21.0)322 42.4 
Net profit from discontinued operations— — — — 
Consolidated profit142 (21.0)322 42.4 
Non-controlling interests— 194.2 (1)(8.2)
Profit attributable to the parent142 (21.2)321 42.6 
Balance sheet
Loans and advances to customers37,765 (1.5)37,765 (4.6)
Cash, central banks and credit institutions9,276 (4.3)9,276 (20.9)
Debt instruments7,903 (0.7)7,903 (1.0)
Other financial assets1,141 1.1 1,141 (18.0)
Other asset accounts1,371 1.6 1,371 (2.5)
Total assets57,456 (1.7)57,456 (7.4)
Customer deposits36,598 (1.9)36,598 (8.9)
Central banks and credit institutions8,532 (11.3)8,532 (16.1)
Marketable debt securities3,983 22.5 3,983 47.6 
Other financial liabilities308 1.5 308 8.1 
Other liabilities accounts4,542 (2.2)4,542 (8.1)
Total liabilities53,964 (2.1)53,964 (7.4)
Total equity3,492 4.4 3,492 (8.7)
Memorandum items:
Gross loans and advances to customers 2
38,741 (1.4)38,741 (4.5)
Customer funds40,550 (1.3)40,550 (7.7)
    Customer deposits 3
36,598 (1.9)36,598 (8.9)
    Mutual funds3,952 4.4 3,952 4.5 
Ratios (%), operating means and customers
RoTE16.53 (4.37)18.71 6.99 
Efficiency ratio31.6 (1.0)32.1 (8.7)
NPL ratio3.09 0.05 3.09 (0.24)
NPL coverage ratio81.8 1.5 81.8 7.5 
Number of employees4,977 0.4 4,977 0.0 
Number of branches377 0.0 377 (2.3)
Number of total customers (thousands)2,888 (0.7)2,888 (4.4)
Number of active customers (thousands)1,800 0.8 1,800 4.3 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
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Financial information by segment
Poland
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income623 6.4 2.6 1,209 35.3 34.9 
Net fee income144 (0.7)(4.3)289 7.8 7.5 
Gains (losses) on financial transactions 1
(83.9)(86.0)30 (46.6)(46.7)
Other operating income— — (19)(85.3)(85.4)
Total income780 7.1 3.3 1,509 38.4 38.1 
Administrative expenses and amortizations(207)5.0 1.2 (405)19.4 19.1 
Net operating income573 7.9 4.1 1,105 47.0 46.7 
Net loan-loss provisions(191)26.3 22.2 (343)69.8 69.4 
Other gains (losses) and provisions(61)38.2 33.8 (105)(0.3)(0.6)
Profit before tax321 (4.5)(8.0)657 48.0 47.6 
Tax on profit(85)(4.0)(7.5)(173)28.7 28.4 
Profit from continuing operations236 (4.6)(8.2)484 56.4 56.0 
Net profit from discontinued operations— — — — — — 
Consolidated profit236 (4.6)(8.2)484 56.4 56.0 
Non-controlling interests(81)0.7 (3.0)(162)59.3 58.9 
Profit attributable to the parent155 (7.2)(10.7)321 55.0 54.6 
Balance sheet
Loans and advances to customers32,146 7.1 1.5 32,146 6.3 0.3 
Cash, central banks and credit institutions8,831 1.2 (4.0)8,831 133.7 120.5 
Debt instruments13,340 15.4 9.5 13,340 2.5 (3.3)
Other financial assets618 23.3 16.9 618 (26.6)(30.7)
Other asset accounts1,758 8.1 2.5 1,758 2.6 (3.2)
Total assets56,693 8.1 2.5 56,693 14.3 7.9 
Customer deposits42,148 6.9 1.4 42,148 15.3 8.8 
Central banks and credit institutions4,548 16.7 10.6 4,548 (2.1)(7.6)
Marketable debt securities1,136 3.7 (1.6)1,136 45.2 37.0 
Other financial liabilities1,232 14.6 8.7 1,232 6.2 0.2 
Other liabilities accounts1,478 5.7 0.2 1,478 (8.1)(13.3)
Total liabilities50,541 7.8 2.3 50,541 12.9 6.5 
Total equity6,151 10.7 5.0 6,151 27.2 20.0 
Memorandum items:
Gross loans and advances to customers 2
32,984 7.2 1.7 32,984 6.5 0.5 
Customer funds46,129 7.9 2.3 46,129 16.2 9.7 
    Customer deposits 3
42,148 7.0 1.4 42,148 15.3 8.8 
    Mutual funds3,982 18.8 12.6 3,982 27.3 20.1 
Ratios (%), operating means and customers
RoTE16.41 (3.14)17.93 4.23 
Efficiency ratio26.5 (0.5)26.8 (4.3)
NPL ratio3.74 0.08 3.74 0.29 
NPL coverage ratio74.0 (1.2)74.0 (2.0)
Number of employees10,682 0.6 10,682 2.0 
Number of branches389 (1.0)389 (5.8)
Number of total customers (thousands)5,787 0.7 5,787 3.2 
Number of active customers (thousands)4,382 0.8 4,382 3.3 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
January - June 2023
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Financial information by segment
Other Europe
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income30 343.8 374.5 37 (75.8)(75.9)
Net fee income75 15.3 16.0 140 11.9 11.2 
Gains (losses) on financial transactions 1
44 (13.5)(12.9)96 127.6 125.7 
Other operating income(12)691.7 690.6 (14)14.8 13.8 
Total income137 12.9 14.1 259 (15.7)(16.2)
Administrative expenses and amortizations(161)7.8 8.4 (311)10.0 9.5 
Net operating income(24)(14.3)(16.2)(52)  
Net loan-loss provisions(2)(37.3)(37.9)(6)230.2 229.1 
Other gains (losses) and provisions(1)(6.9)(6.7)(2)— — 
Profit before tax(27)(16.4)(18.1)(59)  
Tax on profit(11)— — — — 
Profit from continuing operations(38)89.2 85.8 (59)  
Net profit from discontinued operations— — — — — — 
Consolidated profit(38)89.2 85.8 (59)  
Non-controlling interests(41.9)(41.9)133.1 133.1 
Profit attributable to the parent(38)97.7 93.9 (57)  
Balance sheet
Loans and advances to customers12,408 (0.7)(0.2)12,408 (8.4)(4.5)
Cash, central banks and credit institutions972 (49.5)(49.4)972 (79.0)(78.3)
Debt instruments9,196 6.0 6.1 9,196 25.8 26.4 
Other financial assets2,079 30.9 31.5 2,079 (2.1)1.8 
Other asset accounts2,123 (1.5)(1.3)2,123 (1.6)0.5 
Total assets26,778 (0.2)0.1 26,778 (10.1)(7.4)
Customer deposits3,629 25.1 25.8 3,629 (26.1)(23.2)
Central banks and credit institutions18,525 (6.2)(5.9)18,525 (8.5)(6.0)
Marketable debt securities— — — — — — 
Other financial liabilities1,901 20.5 21.0 1,901 (18.1)(15.1)
Other liabilities accounts306 12.0 12.1 306 (7.2)(6.7)
Total liabilities24,361 (0.5)(0.2)24,361 (12.4)(9.8)
Total equity2,417 3.2 3.5 2,417 22.7 27.3 
Memorandum items:
Gross loans and advances to customers 2
12,428 (0.6)(0.2)12,428 (8.4)(4.5)
Customer funds12,928 34.2 34.5 12,928 1.0 2.5 
 Customer deposits 3
3,454 26.5 27.3 3,454 (27.1)(24.2)
    Mutual funds9,474 37.3 37.3 9,474 17.5 17.5 
Resources
Number of employees2,318 6.0 2,318 50.3 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
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Financial information by segment
NORTH AMERICA
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income2,483 1.4 0.6 4,931 10.0 4.4 
Net fee income555 6.5 4.5 1,077 14.9 6.7 
Gains (losses) on financial transactions 1
161 132.1 131.3 230 90.8 84.9 
Other operating income77 (25.1)(22.6)179 (25.3)(23.9)
Total income3,276 4.3 3.4 6,417 11.0 5.4 
Administrative expenses and amortizations(1,560)4.0 3.4 (3,060)13.6 8.1 
Net operating income1,716 4.5 3.4 3,357 8.7 3.0 
Net loan-loss provisions(722)(10.7)(10.9)(1,530)59.0 50.6 
Other gains (losses) and provisions(69)272.6 264.5 (88)34.1 21.3 
Profit before tax925 13.5 11.5 1,739 (15.6)(19.9)
Tax on profit(205)17.4 14.6 (380)(18.2)(22.6)
Profit from continuing operations719 12.5 10.7 1,359 (14.8)(19.1)
Net profit from discontinued operations— — — — — — 
Consolidated profit719 12.5 10.7 1,359 (14.8)(19.1)
Non-controlling interests(1)(94.2)(96.5)(14)(26.6)(35.2)
Profit attributable to the parent719 14.6 12.9 1,346 (14.7)(18.9)
Balance sheet
Loans and advances to customers175,013 (1.6)(2.4)175,013 6.9 7.2 
Cash, central banks and credit institutions42,231 (0.5)(2.6)42,231 20.1 17.4 
Debt instruments49,389 4.4 2.2 49,389 9.4 4.9 
Other financial assets12,890 (16.5)(18.9)12,890 (7.6)(12.3)
Other asset accounts22,703 0.4 (0.3)22,703 (4.9)(3.7)
Total assets302,226 (1.1)(2.4)302,226 7.2 6.2 
Customer deposits174,405 0.6 (0.4)174,405 12.9 12.7 
Central banks and credit institutions37,101 2.0 (0.4)37,101 19.6 14.4 
Marketable debt securities37,911 (2.6)(3.4)37,911 (6.9)(6.1)
Other financial liabilities20,418 (16.9)(19.1)20,418 (1.9)(7.0)
Other liabilities accounts6,552 (3.4)(5.1)6,552 (3.1)(4.5)
Total liabilities276,387 (1.3)(2.6)276,387 8.9 7.8 
Total equity25,839 0.5 (0.8)25,839 (8.1)(8.4)
Memorandum items:
Gross loans and advances to customers 2
159,959 1.8 0.8 159,959 5.5 5.3 
Customer funds167,944 0.8 (0.5)167,944 11.1 9.8 
 Customer deposits 3
139,858 1.9 0.8 139,858 13.2 12.5 
    Mutual funds28,086 (4.5)(6.5)28,086 2.1 (2.1)
Ratios (%), operating means and customers
RoTE11.69 1.24 11.08 (1.09)
Efficiency ratio47.6 (0.1)47.7 1.1 
NPL ratio3.23 0.28 3.23 0.52 
NPL coverage ratio90.0 (4.9)90.0 (21.5)
Number of employees45,657 1.1 45,657 4.3 
Number of branches1,814 (1.6)1,814 (2.4)
Number of total customers (thousands)24,957 0.0 24,957 3.0 
Number of active customers (thousands)14,127 0.3 14,127 (0.1)
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
January - June 2023
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Financial information by segment
United States
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income1,436 (2.0)(0.6)2,901 0.8 (0.3)
Net fee income200 5.7 7.1 390 (1.1)(2.2)
Gains (losses) on financial transactions 1
70 53.1 54.9 115 17.3 16.0 
Other operating income91 (28.5)(27.3)218 (26.3)(27.1)
Total income1,797 (1.7)(0.3)3,624 (1.1)(2.2)
Administrative expenses and amortizations(887)(2.8)(1.4)(1,799)7.0 5.8 
Net operating income910 (0.5)0.9 1,825 (8.0)(9.0)
Net loan-loss provisions(438)(22.9)(21.6)(1,005)69.3 67.5 
Other gains (losses) and provisions(55)— — (57)374.0 368.8 
Profit before tax417 20.6 22.2 762 (44.7)(45.3)
Tax on profit(50)9.1 10.6 (95)(66.8)(67.2)
Profit from continuing operations367 22.4 24.0 667 (38.8)(39.5)
Net profit from discontinued operations— — — — — — 
Consolidated profit367 22.4 24.0 667 (38.8)(39.5)
Non-controlling interests— — — — — — 
Profit attributable to the parent367 22.4 24.0 667 (38.8)(39.5)
Balance sheet
Loans and advances to customers129,511 (3.4)(2.9)129,511 3.9 8.5 
Cash, central banks and credit institutions20,887 1.2 1.7 20,887 (2.2)2.1 
Debt instruments22,650 (3.2)(2.8)22,650 1.7 6.2 
Other financial assets5,584 11.7 12.2 5,584 (4.7)(0.5)
Other asset accounts17,200 (0.7)(0.2)17,200 (11.6)(7.7)
Total assets195,831 (2.3)(1.8)195,831 1.1 5.6 
Customer deposits122,218 (2.7)(2.2)122,218 7.9 12.7 
Central banks and credit institutions16,260 2.0 2.5 16,260 10.8 15.7 
Marketable debt securities29,334 (0.5)0.0 29,334 (9.7)(5.7)
Other financial liabilities8,755 (5.7)(5.3)8,755 1.6 6.1 
Other liabilities accounts3,590 (5.0)(4.6)3,590 (19.3)(15.7)
Total liabilities180,158 (2.1)(1.7)180,158 3.8 8.5 
Total equity15,673 (4.2)(3.7)15,673 (22.2)(18.7)
Memorandum items:
Gross loans and advances to customers 2
113,437 (0.1)0.3113,437 1.76.2
Customer funds107,743 (1.6)(1.1)107,743 6.110.9
    Customer deposits 3
95,596 1.01.595,596 8.613.4
    Mutual funds12,146 (18.0)(17.6)12,146 (10.1)(6.1)
Ratios (%), operating means and customers
RoTE9.46 1.97 8.46 (3.04)
Efficiency ratio49.3 (0.6)49.6 3.8 
NPL ratio3.46 0.32 3.46 0.82 
NPL coverage ratio85.6 (5.9)85.6 (35.4)
Number of employees14,250 (1.7)14,250 (4.6)
Number of branches443 (6.3)443 (8.8)
Number of total customers (thousands)4,410 (1.1)4,410 (5.4)
Number of active customers (thousands)4,031 (1.3)4,031 (5.6)
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
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Financial information by segment
Mexico
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income1,045 6.3 2.2 2,027 26.2 11.9 
Net fee income344 7.5 3.4 663 25.5 11.3 
Gains (losses) on financial transactions 1
91 276.0 266.6 115 434.1 373.4 
Other operating income(16)(37.4)(40.6)(42)(29.2)(37.2)
Total income1,463 12.5 8.3 2,763 31.8 16.8 
Administrative expenses and amortizations(623)15.3 11.0 (1,163)25.1 10.9 
Net operating income840 10.6 6.4 1,600 37.2 21.5 
Net loan-loss provisions(284)18.7 14.3 (523)42.4 26.2 
Other gains (losses) and provisions(13)(22.4)(25.9)(29)(44.0)(50.3)
Profit before tax543 7.8 3.7 1,048 40.3 24.3 
Tax on profit(141)7.5 3.4 (272)50.1 33.0 
Profit from continuing operations402 7.9 3.8 775 37.2 21.6 
Net profit from discontinued operations— — — — — — 
Consolidated profit402 7.9 3.8 775 37.2 21.6 
Non-controlling interests(1)(91.6)(93.8)(15)(21.1)(30.1)
Profit attributable to the parent401 11.8 7.6 760 39.2 23.4 
Balance sheet
Loans and advances to customers45,447 3.7 (1.0)45,447 16.5 3.5 
Cash, central banks and credit institutions21,004 (2.3)(6.7)21,004 55.6 38.2 
Debt instruments26,739 11.8 6.8 26,739 17.0 3.9 
Other financial assets7,171 (30.5)(33.6)7,171 (9.4)(19.5)
Other asset accounts5,200 4.1 (0.6)5,200 24.4 10.5 
Total assets105,561 1.0 (3.6)105,561 20.7 7.2 
Customer deposits51,987 9.3 4.3 51,987 26.8 12.6 
Central banks and credit institutions20,659 1.9 (2.8)20,659 27.4 13.2 
Marketable debt securities8,577 (9.5)(13.6)8,577 4.4 (7.3)
Other financial liabilities11,529 (24.0)(27.4)11,529 (4.1)(14.8)
Other liabilities accounts2,896 (1.5)(5.9)2,896 28.0 13.7 
Total liabilities95,649 0.2 (4.3)95,649 20.0 6.6 
Total equity9,913 8.8 3.8 9,913 28.2 13.9 
Memorandum items:
Gross loans and advances to customers 2
46,458 6.7 1.9 46,458 16.3 3.3 
Customer funds60,001 5.3 0.5 60,001 21.5 7.9 
    Customer deposits 3
44,062 4.0 (0.7)44,062 24.5 10.6 
    Mutual funds15,940 9.1 4.1 15,940 13.9 1.2 
Ratios (%), operating means and customers
RoTE17.81 (0.17)17.89 2.08 
Efficiency ratio42.6 1.0 42.1 (2.3)
NPL ratio2.60 0.22 2.60 (0.35)
NPL coverage ratio106.3 (2.2)106.3 22.1 
Number of employees30,280 2.2 30,280 7.2 
Number of branches1,371 0.0 1,371 (0.1)
Number of total customers (thousands)20,335 0.3 20,335 5.0 
Number of active customers (thousands)9,933 1.0 9,933 2.3 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
January - June 2023
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Financial information by segment
Other North America
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income506.6 506.6 — — 
Net fee income11 (7.9)(7.9)23 66.0 66.0 
Gains (losses) on financial transactions 1
— (86.7)(86.7)(1)— — 
Other operating income49.0 49.0 (15.2)(15.2)
Total income16 18.9 18.9 30 54.6 54.6 
Administrative expenses and amortizations(50)8.0 8.0 (97)20.0 20.0 
Net operating income(34)3.6 3.6 (68)9.3 9.3 
Net loan-loss provisions(1)(69.4)(69.4)(2)67.2 67.2 
Other gains (losses) and provisions(1)841.0 841.1 (1)28.0 26.7 
Profit before tax(36)1.3 1.3 (71)10.8 10.7 
Tax on profit(14)— — (12)— — 
Profit from continuing operations(50)51.2 51.2 (83)40.6 40.6 
Net profit from discontinued operations— — — — — — 
Consolidated profit(50)51.2 51.2 (83)40.6 40.6 
Non-controlling interests(65.1)(65.1)99.0 99.0 
Profit attributable to the parent(49)55.7 55.7 (81)39.7 39.7 
Balance sheet
Loans and advances to customers55 24.0 24.0 55 32.0 32.0 
Cash, central banks and credit institutions339 6.7 6.7 339 10.4 10.4 
Debt instruments— — (4.5)(4.5)
Other financial assets135 12.6 12.6 135 (21.1)(21.1)
Other asset accounts304 2.5 2.5 304 25.0 25.0 
Total assets834 7.0 7.0 834 9.1 9.1 
Customer deposits200 (0.5)(0.5)200 9.2 9.2 
Central banks and credit institutions181 16.7 16.7 181 38.8 38.9 
Marketable debt securities— — — — — — 
Other financial liabilities134 6.0 6.0 134 (19.8)(19.8)
Other liabilities accounts66 2.1 2.1 66 27.9 27.9 
Total liabilities580 6.2 6.2 580 9.2 9.2 
Total equity253 9.0 9.0 253 9.1 9.1 
Memorandum items:
Gross loans and advances to customers 2
63 20.9 20.9 63 40.5 40.5 
Customer funds200 (0.5)(0.5)200 9.2 9.2 
    Customer deposits 3
200 (0.5)(0.5)200 9.2 9.2 
    Mutual funds— — — — 
Resources
Number of employees1,127 6.3 1,127 87.8 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
64
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Financial information by segment
SOUTH AMERICA
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income3,314 4.8 9.0 6,477 0.8 5.8 
Net fee income1,229 5.4 7.5 2,395 10.1 16.3 
Gains (losses) on financial transactions 1
405 25.6 35.7 727 20.1 31.9 
Other operating income(314)27.0 82.0 (561)104.0 361.6 
Total income4,634 5.2 7.2 9,037 1.2 4.9 
Administrative expenses and amortizations(1,810)5.0 8.5 (3,534)12.1 20.3 
Net operating income2,823 5.3 6.4 5,504 (4.8)(3.0)
Net loan-loss provisions(1,309)6.3 4.6 (2,541)8.9 9.4 
Other gains (losses) and provisions(386)92.3 96.2 (587)108.6 157.9 
Profit before tax1,128 (9.6)(6.4)2,376 (24.9)(24.0)
Tax on profit(328)(6.1)(4.4)(678)(24.5)(24.4)
Profit from continuing operations800 (10.9)(7.2)1,698 (25.1)(23.8)
Net profit from discontinued operations— — — — — — 
Consolidated profit800 (10.9)(7.2)1,698 (25.1)(23.8)
Non-controlling interests(132)21.9 20.4 (240)(25.6)(27.2)
Profit attributable to the parent668 (15.4)(11.1)1,458 (25.1)(23.2)
Balance sheet
Loans and advances to customers156,813 3.0 1.0 156,813 11.4 7.6 
Cash, central banks and credit institutions59,964 1.4 (0.7)59,964 17.4 16.2 
Debt instruments67,991 14.2 12.3 67,991 14.5 13.3 
Other financial assets21,499 1.5 1.1 21,499 (10.6)(18.1)
Other asset accounts19,027 0.7 (1.7)19,027 1.5 (0.6)
Total assets325,294 4.6 2.7 325,294 10.6 7.4 
Customer deposits146,848 2.4 0.9 146,848 9.0 8.2 
Central banks and credit institutions52,989 12.1 9.4 52,989 11.5 6.1 
Marketable debt securities41,457 7.2 4.3 41,457 27.7 20.4 
Other financial liabilities46,255 4.4 2.2 46,255 1.7 (3.8)
Other liabilities accounts11,670 (1.1)(2.0)11,670 7.9 3.0 
Total liabilities299,218 4.8 2.8 299,218 10.4 7.0 
Total equity26,076 1.8 0.5 26,076 13.3 12.2 
Memorandum items:
Gross loans and advances to customers 2
164,768 3.0 0.9 164,768 11.4 7.5 
Customer funds196,365 2.0 0.5 196,365 8.2 7.3 
    Customer deposits 3
134,125 3.5 2.2 134,125 8.1 7.6 
    Mutual funds62,241 (1.1)(3.0)62,241 8.4 6.7 
Ratios (%), operating means and customers
RoTE12.68 (2.59)13.96 (6.83)
Efficiency ratio39.1 (0.1)39.1 3.8 
NPL ratio5.88 (0.11)5.88 0.50 
NPL coverage ratio77.8 1.5 77.8 (9.1)
Number of employees81,413 2.1 81,413 7.7 
Number of branches3,543 (3.0)3,543 (6.4)
Number of total customers (thousands)73,138 3.6 73,138 11.2 
Number of active customers (thousands)38,414 0.5 38,414 2.3 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
January - June 2023
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Financial information by segment
Brazil
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income2,180 3.5 0.1 4,285 (3.1)(3.9)
Net fee income858 5.1 1.6 1,675 4.7 3.7 
Gains (losses) on financial transactions 1
169 33.5 29.6 296 (11.7)(12.5)
Other operating income16 96.0 91.1 24 (32.1)(32.7)
Total income3,224 5.4 2.0 6,281 (1.8)(2.6)
Administrative expenses and amortizations(1,127)4.4 0.9 (2,207)13.1 12.1 
Net operating income2,096 6.0 2.6 4,073 (8.3)(9.1)
Net loan-loss provisions(1,129)9.2 5.7 (2,163)7.3 6.4 
Other gains (losses) and provisions(323)81.3 76.5 (501)218.9 216.1 
Profit before tax645 (15.8)(18.9)1,410 (37.9)(38.4)
Tax on profit(232)(6.9)(10.1)(481)(36.0)(36.6)
Profit from continuing operations413 (20.1)(23.1)929 (38.8)(39.4)
Net profit from discontinued operations— — — — — — 
Consolidated profit413 (20.1)(23.1)929 (38.8)(39.4)
Non-controlling interests(59)24.3 20.5 (106)(30.9)(31.5)
Profit attributable to the parent354 (24.6)(27.5)823 (39.7)(40.2)
Balance sheet
Loans and advances to customers94,818 4.9 0.2 94,818 10.7 6.3 
Cash, central banks and credit institutions47,994 7.7 2.8 47,994 27.3 22.2 
Debt instruments46,891 17.8 12.4 46,891 13.8 9.3 
Other financial assets7,692 21.2 15.7 7,692 (7.8)(11.5)
Other asset accounts14,226 1.5 (3.1)14,226 6.3 2.0 
Total assets211,621 8.4 3.5 211,621 13.6 9.1 
Customer deposits97,167 5.5 0.7 97,167 12.3 7.8 
Central banks and credit institutions31,460 16.6 11.3 31,460 13.7 9.2 
Marketable debt securities29,312 9.8 4.8 29,312 31.1 25.9 
Other financial liabilities30,710 10.5 5.5 30,710 8.7 4.4 
Other liabilities accounts6,188 10.3 5.3 6,188 1.7 (2.3)
Total liabilities194,837 8.7 3.8 194,837 14.0 9.5 
Total equity16,784 5.1 0.4 16,784 9.2 4.9 
Memorandum items:
Gross loans and advances to customers 2
101,052 4.9 0.1 101,052 10.7 6.3 
Customer funds131,063 4.1 (0.7)131,063 7.6 3.3 
    Customer deposits 3
84,625 7.5 2.7 84,625 10.3 6.0 
    Mutual funds46,438 (1.7)(6.2)46,438 2.9 (1.2)
Ratios (%), operating means and customers
RoTE10.01 (4.09)12.04 (9.42)
Efficiency ratio35.0 (0.4)35.1 4.6 
NPL ratio7.00 (0.34)7.00 0.66 
NPL coverage ratio82.7 3.2 82.7 (9.6)
Number of employees58,505 3.2 58,505 8.9 
Number of branches2,772 (2.6)2,772 (5.6)
Number of total customers (thousands)63,305 3.8 63,305 12.7 
Number of active customers (thousands)31,853 0.4 31,853 2.2 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
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Financial information by segment
Chile
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income356 (3.9)(3.8)727 (29.9)(32.4)
Net fee income163 6.6 6.8 316 42.8 37.8 
Gains (losses) on financial transactions 1
97 20.1 20.3 179 56.1 50.6 
Other operating income427.1 427.7 — — 
Total income623 2.7 2.9 1,229 (9.4)(12.6)
Administrative expenses and amortizations(266)4.7 4.9 (521)6.4 2.7 
Net operating income356 1.2 1.4 708 (18.4)(21.3)
Net loan-loss provisions(86)(26.8)(26.7)(203)(0.9)(4.4)
Other gains (losses) and provisions16 58.4 58.6 26 — — 
Profit before tax286 17.0 17.2 531 (17.8)(20.7)
Tax on profit(34)2.9 3.1 (67)(22.5)(25.2)
Profit from continuing operations252 19.2 19.4 464 (17.1)(20.0)
Net profit from discontinued operations— — — — — — 
Consolidated profit252 19.2 19.4 464 (17.1)(20.0)
Non-controlling interests(73)18.2 18.4 (134)(20.3)(23.1)
Profit attributable to the parent180 19.6 19.8 330 (15.7)(18.7)
Balance sheet
Loans and advances to customers45,591 (1.5)0.0 45,591 16.2 3.7 
Cash, central banks and credit institutions6,545 (11.6)(10.3)6,545 (10.5)(20.1)
Debt instruments13,460 3.1 4.7 13,460 24.3 10.9 
Other financial assets13,414 (7.3)(5.9)13,414 (13.2)(22.5)
Other asset accounts2,786 (5.8)(4.3)2,786 (18.1)(26.9)
Total assets81,795 (2.8)(1.3)81,795 7.3 (4.3)
Customer deposits30,797 (2.9)(1.4)30,797 9.9 (1.9)
Central banks and credit institutions15,345 3.7 5.3 15,345 6.3 (5.1)
Marketable debt securities11,371 1.0 2.6 11,371 20.4 7.4 
Other financial liabilities14,111 (7.3)(5.9)14,111 (11.8)(21.3)
Other liabilities accounts4,391 (14.7)(13.4)4,391 13.6 1.4 
Total liabilities76,015 (2.7)(1.2)76,015 5.9 (5.5)
Total equity5,780 (4.4)(2.9)5,780 28.7 14.8 
Memorandum items:
Gross loans and advances to customers 2
46,914 (1.5)0.0 46,914 16.2 3.6 
Customer funds41,011 (1.1)0.4 41,011 17.2 4.6 
    Customer deposits 3
30,616 (2.5)(1.0)30,616 12.2 0.1 
    Mutual funds10,395 3.3 4.9 10,395 35.1 20.5 
Ratios (%), operating means and customers
RoTE18.33 3.67 16.46 (6.29)
Efficiency ratio42.8 0.8 42.4 6.3 
NPL ratio4.9 0.2 4.9 0.2 
NPL coverage ratio56.2 (3.0)56.2 (4.2)
Number of employees9,928 (1.8)9,928 0.1 
Number of branches259 (5.8)259 (15.4)
Number of total customers (thousands)3,737 0.5 3,737 (7.2)
Number of active customers (thousands)2,186 0.5 2,186 5.0 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
January - June 2023
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Financial information by segment
Argentina
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income606 13.9 63.8 1,138 55.5 232.7 
Net fee income145 5.7 53.8 282 6.9 128.8 
Gains (losses) on financial transactions (1)
109 26.3 79.1 195 70.0 263.9 
Other operating income(332)30.5 84.3 (586)102.8 333.9 
Total income528 5.4 53.3 1,029 25.3 168.2 
Administrative expenses and amortizations(272)8.8 57.5 (522)9.4 134.1 
Net operating income256 2.0 49.2 508 47.3 215.3 
Net loan-loss provisions(54)26.0 78.7 (97)34.4 187.7 
Other gains (losses) and provisions(74)145.5 226.2 (104)(1.4)111.0 
Profit before tax129 (27.8)12.4 308 83.3 292.4 
Tax on profit(16)(59.6)(26.8)(55)149.4 433.7 
Profit from continuing operations113 (18.9)23.4 253 73.4 271.1 
Net profit from discontinued operations— — — — — — 
Consolidated profit113 (18.9)23.4 253 73.4 271.1 
Non-controlling interests20.0 71.4 (1)58.4 238.9 
Profit attributable to the parent113 (19.0)23.3 252 73.4 271.2 
Balance sheet
Loans and advances to customers6,207 7.6 32.8 6,207 1.8 117.8 
Cash, central banks and credit institutions2,912 (33.0)(17.4)2,912 (19.4)72.4 
Debt instruments5,027 17.4 44.9 5,027 11.4 138.5 
Other financial assets40 (38.3)(23.8)40 13.6 143.1 
Other asset accounts1,022 8.7 34.0 1,022 (3.8)105.8 
Total assets15,207 (1.3)21.8 15,207 (0.7)112.4 
Customer deposits9,914 (8.6)12.8 9,914 (12.1)88.1 
Central banks and credit institutions1,738 94.2 139.5 1,738 141.8 417.6 
Marketable debt securities148 (0.7)22.5 148 (5.5)102.2 
Other financial liabilities960 6.0 30.7 960 0.4 114.8 
Other liabilities accounts519 6.8 31.8 519 29.8 177.8 
Total liabilities13,278 0.0 23.3 13,278 (1.7)110.3 
Total equity1,930 (9.0)12.2 1,930 6.6 128.1 
Memorandum items:
Gross loans and advances to customers 2
6,394 7.4 32.5 6,394 0.9 116.0 
Customer funds14,309 (7.3)14.3 14,309 (3.5)106.6 
    Customer deposits 3
9,914 (8.2)13.2 9,914 (12.1)88.1 
    Mutual funds4,395 (5.1)17.0 4,395 24.1 165.5 
Ratios (%), operating means and customers
RoTE31.37 1.55 30.66 9.72 
Efficiency ratio51.4 1.6 50.7 (7.4)
NPL ratio1.92 (0.15)1.92 (0.55)
NPL coverage ratio163.1 (6.2)163.1 (8.0)
Number of employees8,233 (0.8)8,233 (3.3)
Number of branches362 (5.2)362 (11.1)
Number of total customers (thousands)4,565 2.7 4,565 4.4 
Number of active customers (thousands)3,172 0.5 3,172 (1.7)
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
68
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Business model





Financial information by segment
Other South America
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income172 11.4 10.4 327 38.3 33.2 
Net fee income62 5.6 4.3 122 34.9 31.1 
Gains (losses) on financial transactions 1
29 3.4 0.4 57 39.6 41.3 
Other operating income(4)67.8 68.1 (7)19.4 18.3 
Total income259 8.4 7.1 499 37.9 33.8 
Administrative expenses and amortizations(145)4.1 3.0 (284)20.6 18.6 
Net operating income114 14.6 13.0 214 70.5 61.3 
Net loan-loss provisions(40)5.2 4.2 (78)89.1 81.1 
Other gains (losses) and provisions(6)103.2 103.3 (9)285.4 252.7 
Profit before tax68 16.2 14.2 127 55.1 46.1 
Tax on profit(47)63.4 61.8 (76)94.6 89.3 
Profit from continuing operations21 (29.0)(31.2)51 19.3 9.3 
Net profit from discontinued operations— — — — — — 
Consolidated profit21 (29.0)(31.2)51 19.3 9.3 
Non-controlling interests(63.1)(63.1)96.8 96.7 
Profit attributable to the parent22 (30.4)(32.5)53 20.9 10.8 
Balance sheet
Loans and advances to customers10,198 3.5 (1.6)10,198 4.3 4.6 
Cash, central banks and credit institutions2,513 (10.0)(13.9)2,513 3.2 2.9 
Debt instruments2,613 8.9 4.5 2,613 (7.4)(8.7)
Other financial assets353 18.2 12.4 353 60.7 60.8 
Other asset accounts994 1.3 (0.8)994 11.0 11.0 
Total assets16,671 2.1 (2.5)16,671 3.2 3.1 
Customer deposits8,970 2.7 (1.6)8,970 1.5 0.6 
Central banks and credit institutions4,446 (3.1)(8.7)4,446 (5.5)(3.9)
Marketable debt securities627 10.6 6.8 627 26.2 24.3 
Other financial liabilities474 19.7 14.5 474 58.4 58.9 
Other liabilities accounts572 2.4 (1.1)572 21.7 20.9 
Total liabilities15,089 1.7 (3.0)15,089 1.9 1.8 
Total equity1,583 6.6 2.6 1,583 17.5 17.0 
Memorandum items:
Gross loans and advances to customers 2
10,408 3.7 (1.5)10,408 4.4 4.7 
Customer funds9,982 2.8 (1.5)9,982 1.0 0.0 
    Customer deposits 3
8,970 2.7 (1.6)8,970 1.5 0.6 
    Mutual funds1,013 2.9 (0.6)1,013 (3.5)(5.3)
Resources
Number of employees4,747 2.4 4,747 39.2 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
January - June 2023
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Business model





Financial information by segment
DIGITAL CONSUMER BANK
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income1,011 (1.7)(1.3)2,040 0.4 2.6 
Net fee income203 6.4 6.4 394 (7.2)(6.8)
Gains (losses) on financial transactions 1
27 (10.4)(10.3)57 213.2 217.5 
Other operating income74 (20.5)(20.4)166 70.4 71.3 
Total income1,315 (2.1)(1.7)2,658 3.3 5.2 
Administrative expenses and amortizations(655)(0.6)(0.3)(1,314)5.3 7.3 
Net operating income660 (3.4)(3.1)1,344 1.4 3.2 
Net loan-loss provisions(222)15.0 15.8 (415)44.5 48.0 
Other gains (losses) and provisions43 — — (1)(97.3)(97.3)
Profit before tax481 7.4 7.7 928 (8.1)(6.6)
Tax on profit(116)5.1 5.1 (227)(2.8)(1.6)
Profit from continuing operations364 8.2 8.6 701 (9.7)(8.2)
Net profit from discontinued operations— — — — — — 
Consolidated profit364 8.2 8.6 701 (9.7)(8.2)
Non-controlling interests(87)(6.3)(6.5)(180)(12.0)(11.6)
Profit attributable to the parent277 13.7 14.4 521 (8.9)(6.9)
Balance sheet
Loans and advances to customers125,448 1.1 1.0 125,448 7.4 8.7 
Cash, central banks and credit institutions16,593 5.8 5.9 16,593 14.6 16.4 
Debt instruments5,239 (24.5)(24.7)5,239 (33.1)(33.0)
Other financial assets163 (7.6)(7.9)163 21.6 21.7 
Other asset accounts9,256 2.9 2.7 9,256 21.4 22.0 
Total assets156,699 0.5 0.4 156,699 6.7 7.9 
Customer deposits61,962 2.1 2.2 61,962 7.7 9.0 
Central banks and credit institutions38,548 (5.0)(5.5)38,548 (2.1)(1.2)
Marketable debt securities36,155 2.7 2.8 36,155 16.5 17.8 
Other financial liabilities2,323 35.8 35.1 2,323 37.7 37.8 
Other liabilities accounts5,105 2.6 2.6 5,105 10.2 11.2 
Total liabilities144,094 0.7 0.6 144,094 7.3 8.5 
Total equity12,606 (1.2)(1.4)12,606 0.2 2.1 
Memorandum items:
Gross loans and advances to customers 2
127,891 1.1 1.0 127,891 7.2 8.5 
Customer funds65,423 2.4 2.5 65,423 9.5 10.8 
    Customer deposits 3
61,962 2.1 2.2 61,962 7.7 9.0 
    Mutual funds3,461 6.7 6.7 3,461 56.6 56.6 
Ratios (%), operating means and customers
RoTE11.74 1.85 10.79 (1.20)
Efficiency ratio49.8 0.7 49.4 0.9 
NPL ratio2.04 (0.01)2.04 (0.19)
NPL coverage ratio94.5 0.9 94.5 (3.0)
Number of employees16,624 (0.1)16,624 4.6 
Number of branches363 0.0 363 (1.9)
Number of total customers (thousands)19,717 (0.6)19,717 1.7 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.
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Financial information by segment
CORPORATE CENTRE
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23Q1'23%H1'23H1'22%
Net interest income(42)(52)(19.2)(94)(353)(73.5)
Net fee income(3)(3)(1.1)(7)(1)615.3 
Gains (losses) on financial transactions 1
(135)(54)148.4 (189)(371)(49.0)
Other operating income(37)(15)153.1 (52)(22)141.9 
Total income(218)(124)75.0 (342)(747)(54.2)
Administrative expenses and amortizations(95)(95)— (189)(179)5.6 
Net operating income(312)(219)42.6 (531)(926)(42.6)
Net loan-loss provisions(75.3)(5)— 
Other gains (losses) and provisions(30)(44)(32.4)(74)(82)(10.5)
Profit before tax(341)(260)31.2 (601)(1,014)(40.7)
Tax on profit— (19)— (19)(26)(29.0)
Profit from continuing operations(341)(279)22.4 (620)(1,040)(40.4)
Net profit from discontinued operations— — — — — — 
Consolidated profit(341)(279)22.4 (620)(1,040)(40.4)
Non-controlling interests— — — — — — 
Profit attributable to the parent(341)(279)22.4 (620)(1,040)(40.4)
Balance sheet
Loans and advances to customers5,583 5,680 (1.7)5,583 7,087 (21.2)
Cash, central banks and credit institutions107,118 94,047 13.9 107,118 108,644 (1.4)
Debt instruments7,827 8,105 (3.4)7,827 6,928 13.0 
Other financial assets1,003 783 28.1 1,003 522 91.9 
Other asset accounts127,867 129,786 (1.5)127,867 129,429 (1.2)
Total assets249,398 238,400 4.6 249,398 252,610 (1.3)
Customer deposits1,181 1,127 4.8 1,181 928 27.3 
Central banks and credit institutions45,181 38,891 16.2 45,181 69,730 (35.2)
Marketable debt securities100,538 97,787 2.8 100,538 84,309 19.2 
Other financial liabilities1,284 1,259 2.0 1,284 287 347.7 
Other liabilities accounts8,042 6,367 26.3 8,042 9,063 (11.3)
Total liabilities156,226 145,431 7.4 156,226 164,317 (4.9)
Total equity93,172 92,969 0.2 93,172 88,292 5.5 
Memorandum items:
Gross loans and advances to customers 2
5,623 5,704 (1.4)5,623 7,172 (21.6)
Customer funds1,181 1,127 4.8 1,181 928 27.3 
    Customer deposits 3
1,181 1,127 4.8 1,181 928 27.3 
    Mutual funds— — — — — — 
Resources
Number of employees1,896 1,940 (2.3)1,896 1,811 4.7 
1. Includes exchange differences.
2. Excluding reverse repos.
3. Excluding repos.

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Financial information by segment
RETAIL BANKING
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income9,524 6.1 6.5 18,501 10.5 11.4 
Net fee income1,965 3.4 3.6 3,865 2.0 3.3 
Gains (losses) on financial transactions 1
(75)161.7 133.6 (104)— — 
Other operating income(207)197.4 498.0 (276)258.6 — 
Total income11,206 4.0 3.8 21,985 6.3 6.8 
Administrative expenses and amortizations(4,891)2.9 3.4 (9,646)7.0 8.8 
Net operating income6,315 4.8 4.1 12,339 5.8 5.2 
Net loan-loss provisions(2,877)(0.7)(1.7)(5,776)21.9 21.1 
Other gains (losses) and provisions(755)5.3 5.4 (1,472)68.8 80.2 
Profit before tax2,683 11.4 10.6 5,091 (15.9)(17.1)
Tax on profit(745)15.4 14.8 (1,390)(8.8)(9.6)
Profit from continuing operations1,938 9.9 9.0 3,701 (18.3)(19.6)
Net profit from discontinued operations— — — — — — 
Consolidated profit1,938 9.9 9.0 3,701 (18.3)(19.6)
Non-controlling interests(220)3.8 2.1 (432)(15.5)(16.8)
Profit attributable to the parent1,718 10.7 10.0 3,269 (18.6)(19.9)
1. Includes exchange differences.

CORPORATE & INVESTMENT BANKING
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income774 (7.6)(2.9)1,612 (5.8)(2.6)
Net fee income554 (10.5)(10.1)1,172 14.0 15.3 
Gains (losses) on financial transactions 1
765 (1.2)1.4 1,538 82.9 95.1 
Other operating income54 — — 30 46.3 (53.9)
Total income2,147 (2.7)(1.2)4,353 20.8 23.5 
Administrative expenses and amortizations(772)4.5 5.5 (1,510)17.0 17.6 
Net operating income1,375 (6.3)(4.5)2,843 23.0 26.9 
Net loan-loss provisions(31)— — (3)— — 
Other gains (losses) and provisions(25)(31.2)(31.3)(61)5.7 3.3 
Profit before tax1,320 (9.6)(7.9)2,779 21.9 25.9 
Tax on profit(359)(14.1)(14.2)(777)21.2 21.2 
Profit from continuing operations961 (7.8)(5.3)2,002 22.2 27.9 
Net profit from discontinued operations— — — — — — 
Consolidated profit961 (7.8)(5.3)2,002 22.2 27.9 
Non-controlling interests(61)(5.8)(7.7)(126)24.7 23.6 
Profit attributable to the parent899 (7.9)(5.2)1,876 22.0 28.2 
1. Includes exchange differences.

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Financial information by segment
WEALTH MANAGEMENT & INSURANCE
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income456 10.5 10.9 869 191.8 197.4 
Net fee income317 2.7 4.0 626 (4.5)(4.1)
Gains (losses) on financial transactions 1
37 19.7 25.0 68 17.7 20.0 
Other operating income77 (0.2)(5.1)154 (14.8)(19.6)
Total income887 7.0 7.3 1,717 44.1 43.9 
Administrative expenses and amortizations(283)1.6 1.9 (561)11.0 10.8 
Net operating income604 9.7 10.1 1,156 68.4 68.4 
Net loan-loss provisions15 — — 16 — — 
Other gains (losses) and provisions(12)(47.7)(47.5)(35)76.5 77.5 
Profit before tax607 14.8 15.2 1,136 72.2 72.2 
Tax on profit(145)8.9 9.8 (279)91.4 93.1 
Profit from continuing operations462 16.7 17.0 857 66.8 66.4 
Net profit from discontinued operations— — — — — — 
Consolidated profit462 16.7 17.0 857 66.8 66.4 
Non-controlling interests(20)5.6 3.1 (38)20.4 18.6 
Profit attributable to the parent442 17.3 17.7 819 69.8 69.5 
1. Includes exchange differences.




PAGONXT
EUR million
/ Q1'23/ H1'22
Underlying income statementQ2'23%% excl. FXH1'23%% excl. FX
Net interest income22 138.0133.531 568.5567.9
Net fee income228 4.42.3446 17.714.4
Gains (losses) on financial transactions 1
(4)(42.4)(43.2)(12)808.4815.1
Other operating income31 34.3 33.8 55 265.8 259.7 
Total income277 13.811.7521 31.027.5
Administrative expenses and amortizations(295)6.35.6(573)28.026.5
Net operating income(18)(48.0)(40.5)(52)4.017.8
Net loan-loss provisions(6)(4.9)(5.2)(12)10.9 10.3 
Other gains (losses) and provisions(10)352.1 345.3 (13)244.6 248.1 
Profit before tax(34)(20.2)(13.3)(77)18.830.5
Tax on profit(14)(4.3)(8.0)(29)(20.9)(24.3)
Profit from continuing operations(48)(16.1)(11.9)(105)4.59.0
Net profit from discontinued operations— — — — — — 
Consolidated profit(48)(16.1)(11.9)(105)4.59.0
Non-controlling interests— 
Profit attributable to the parent(48)(13.3)(8.9)(103)(0.3)3.7
1. Includes exchange differences.
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Alternative performance measures
ALTERNATIVE PERFORMANCE MEASURES (APMs)
In addition to the financial information prepared under IFRS, this consolidated directors’ report contains financial measures that constitute alternative performance measures (APMs) to comply with the guidelines on alternative performance measures issued by the European Securities and Markets Authority on 5 October 2015 and non-IFRS measures.
The financial measures contained in this consolidated directors’ report that qualify as APMs and non-IFRS measures have been calculated using the financial information from Santander but are not defined or detailed in the applicable financial information framework or under IFRS and therefore have neither been audited nor are susceptible to being fully audited.
We use these APMs and non-IFRS measures when planning, monitoring and evaluating our performance. We consider these APMs and non-IFRS financial measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period. While we believe that these APMs and non-IFRS financial measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant as a substitute of IFRS measures. In addition, the way in which Santander defines and calculates these APMs and non-IFRS measures may differ from the calculations by
other companies with similar measures and, therefore, may not be comparable.
The APMs and non-IFRS measures we use in this document can be categorized as follows:
Underlying results
In addition to IFRS results measures, we present some results measures which are non-IFRS and which we refer to as underlying measures. These measures allow in our view a better year-on-year comparability given that they exclude items outside the ordinary performance of our business (e.g. capital gains, write-downs, impairment of goodwill) or certain line items have been reclassified in the underlying ("adjusted") income statement, as their impact on profit is zero, to facilitate comparisons with prior quarters and better understand the trends in the business.
In addition, in the section "Financial information by segment", relative to the primary and secondary segments, results are only presented on an underlying basis in accordance with IFRS 8, and reconciled on an aggregate basis to our IFRS consolidated results to the consolidated financial statements, which are set out below.
Reconciliation of underlying results to statutory results
EUR million
January-June 2023
Statutory resultsAdjustmentsUnderlying results
Net interest income20,920 — 20,920 
Net fee income6,103 — 6,103 
Gains (losses) on financial transactions 1
1,302 — 1,302 
Other operating income(315)224 (91)
Total income28,010 224 28,234 
Administrative expenses and amortizations(12,479)— (12,479)
Net operating income15,531 224 15,755 
Net loan-loss provisions(6,245)474 (5,771)
Other gains (losses) and provisions(1,196)(459)(1,655)
Profit before tax8,090 239 8,329 
Tax on profit(2,281)(213)(2,494)
Profit from continuing operations5,809 26 5,835 
Net profit from discontinued operations— — — 
Consolidated profit5,809 26 5,835 
Non-controlling interests(568)(26)(594)
Profit attributable to the parent5,241  5,241 
1. Includes exchange differences.
Explanation of adjustments:
1.
Temporary levy on revenue in Spain in the first quarter, totalling EUR 224 million, which was moved from total income to other gains (losses) and provisions.
2.
Provisions to strengthen the balance sheet in Brazil in the first quarter, totalling EUR 235 million, net of tax and non-controlling interests (EUR 474 million recorded in net loan-loss provisions, EUR 213 million positive impact in tax and EUR 26 million in non-controlling interests).

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Alternative performance measures
Reconciliation of underlying results to statutory results
EUR million
January-June 2022
Statutory resultsAdjustmentsUnderlying results
Net interest income18,409 — 18,409 
Net fee income5,852 — 5,852 
Gains (losses) on financial transactions 1
743 — 743 
Other operating income116 — 116 
Total income25,120  25,120 
Administrative expenses and amortizations(11,435)— (11,435)
Net operating income13,685  13,685 
Net loan-loss provisions(4,735)— (4,735)
Other gains (losses) and provisions(1,035)— (1,035)
Profit before tax7,915  7,915 
Tax on profit(2,374)— (2,374)
Profit from continuing operations5,541  5,541 
Net profit from discontinued operations— — — 
Consolidated profit5,541  5,541 
Non-controlling interests(647)— (647)
Profit attributable to the parent4,894  4,894 
1. Includes exchange differences.





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Alternative performance measures
Profitability and efficiency ratios
The purpose of the profitability and efficiency ratios is to measure the ratio of profit to capital, to tangible capital, to assets and to risk- weighted assets, while the efficiency ratio measures how much general administrative expenses (personnel and other) and amortization costs are needed to generate revenue.
Additionally, the goodwill adjustments have been removed from the RoTE numerator as, since they are not considered in the denominator, we believe this calculation is more correct.

RatioFormulaRelevance of the metric
RoEProfit attributable to the parentThis ratio measures the return that shareholders obtain on the funds invested in the bank and as such measures the company's ability to pay shareholders.
(Return on equity)
Average stockholders’ equity 1 (excl. minority interests)
RoTE
Profit attributable to the parent2
This indicator is used to evaluate the profitability of the company as a percentage of its tangible equity. It's measured as the return that shareholders receive as a percentage of the funds invested in the entity less intangible assets.
(Return on tangible equity)
Average stockholders' equity 1 (excl. minority interests) - intangible assets
RoAConsolidated profitThis metric measures the profitability of a company as a percentage of its total assets. It is an indicator that reflects the efficiency of the company's total funds in generating profit.
(Return on assets)Average total assets
RoRWAConsolidated profitThe return adjusted for risk is a derivative of the RoA metric. The difference is that RoRWA measures profit in relation to the bank's risk-weighted assets.
(Return on risk weighted assets)Average risk-weighted assets
Efficiency ratio
Operating expenses 3
One of the most commonly used indicators when comparing productivity of different financial entities. It measures the amount of funds used to generate the bank's total income.
Total income
1. Stockholders’ equity = Capital and Reserves + Accumulated other comprehensive income + Profit attributable to the parent + Dividends.
2. Excluding the adjustment to the valuation of goodwill.
3. Operating expenses = Administrative expenses + amortizations.
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Alternative performance measures
Profitability and efficiency (1) (2)
Q2'23Q1'23H1'23H1'22
(EUR million and %)
RoE11.56 %11.38 %11.47 %10.98 %
Profit attributable to the parent10,68010,28410,4829,789
Average stockholders' equity (excluding minority interests)92,38390,35391,36889,125
RoTE14.61 %14.38 %14.49 %13.69 %
 Profit attributable to the parent10,68010,28410,4829,789
(+) Goodwill impairment
Profit attributable to the parent (excluding goodwill impairment)10,68010,28410,4829,789
Average stockholders' equity (excluding minority interests)92,38390,35391,36889,125
(-) Average intangible assets19,28218,82119,05117,630
Average stockholders' equity (excl. minority interests) - intangible assets73,10171,53272,31771,495
RoA0.67 %0.66 %0.67 %0.66 %
Consolidated profit11,88311,45811,67111,082
Average total assets1,766,0991,742,3161,754,2071,666,474
RoRWA1.90 %1.86 %1.88 %1.86 %
Consolidated profit11,88311,45811,67111,082
Average risk-weighted assets624,529617,031620,790597,276
Efficiency ratio44.3 %44.1 %44.2 %45.5 %
   Underlying operating expenses6,3346,14512,47911,435
      Operating expenses6,3346,14512,47911,435
      Net capital gains and provisions impact on operating expenses
   Underlying total income14,29913,93528,23425,120
      Total income14,08813,92228,01025,120
      Net capital gains and provisions impact on total income21113224
1.Averages included in the RoE, RoTE, RoA and RoRWA denominators are calculated using the monthly average over the period, which we believe should not differ materially from using daily balances.
2.The risk-weighted assets included in the denominator of the RoRWA metric are calculated in line with the criteria laid out in the CRR (Capital Requirements Regulation).

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Alternative performance measures
Efficiency ratio
(EUR million and %)
H1'23H1'22
%   Operating expenses   Total
income
%   Operating expenses   Total
 income
Europe41.9 4,382 10,464 48.5 4,164 8,581 
   Spain39.9 2,039 5,113 49.4 1,943 3,937 
   United Kingdom49.4 1,363 2,759 51.2 1,348 2,633 
   Portugal32.1 265 824 40.9 251 613 
   Poland26.8 405 1,509 31.1 339 1,090 
North America47.7 3,060 6,417 46.6 2,692 5,780 
   US49.6 1,799 3,624 45.9 1,682 3,665 
   Mexico42.1 1,163 2,763 44.4 930 2,096 
South America39.1 3,534 9,037 35.3 3,153 8,933 
   Brazil35.1 2,207 6,281 30.5 1,951 6,393 
   Chile42.4 521 1,229 36.0 489 1,357 
   Argentina50.7 522 1,029 58.0 477 821 
Digital Consumer Bank49.4 1,314 2,658 48.5 1,248 2,573 





RoTE
(EUR million and %)
H1'23H1'22
%Profit attributable to the parent   Average stockholders' equity (excl. minority interests) - intangible assets%Profit attributable to the parent   Average stockholders' equity (excl. minority interests) - intangible assets
Europe13.51 5,071 37,547 8.80 3,677 41,777 
   Spain13.43 2,264 16,856 6.62 1,305 19,711 
   United Kingdom13.87 1,636 11,795 10.78 1,472 13,649 
   Portugal18.71 642 3,432 11.73 451 3,842 
   Poland17.93 642 3,583 13.70 415 3,027 
North America11.08 2,691 24,293 12.17 3,156 25,935 
   US8.46 1,334 15,759 11.50 2,180 18,952 
   Mexico17.89 1,520 8,497 15.81 1,092 6,904 
South America13.96 2,916 20,886 20.80 3,891 18,712 
   Brazil12.04 1,646 13,670 21.46 2,730 12,719 
   Chile16.46 660 4,011 22.74 783 3,443 
   Argentina30.66 504 1,645 20.93 291 1,389 
Digital Consumer Bank10.79 1,042 9,656 11.99 1,144 9,538 




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Alternative performance measures
Credit risk indicators
The credit risk indicators measure the quality of the credit portfolio and the percentage of non-performing loans covered by provisions.
RatioFormulaRelevance of the metric
NPL ratio
(Non-performing loans)
Credit impaired loans and advances to customers, customer guarantees and customer commitments grantedThe NPL ratio is an important variable regarding financial institutions' activity since it gives an indication of the level of risk the entities are exposed to. It calculates risks that are, in accounting terms, declared to be credit impaired as a percentage of the total outstanding amount of customer credit and contingent liabilities.
Total Risk 1
Total coverage ratioTotal allowances to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments grantedThe total coverage ratio is a fundamental metric in the financial sector. It reflects the level of provisions as a percentage of the credit impaired assets. Therefore it is a good indicator of the entity's solvency against customer defaults both present and future.
Credit impaired loans and advances to customers, customer guarantees and customer commitments granted
Cost of riskAllowances for loan-loss provisions over the last 12 monthsThis ratio quantifies loan-loss provisions arising from credit risk over a defined period of time for a given loan portfolio. As such, it acts as an indicator of credit quality.
Average loans and advances to customers over the last 12 months
1. Total risk = Total loans and advances and guarantees to customers (including credit impaired assets) + contingent liabilities granted that are credit impaired.




Credit risk (I)Jun-23Mar-23Jun-22
(EUR million and %)
NPL ratio3.07 %3.05 %3.05 %
Credit impaired loans and advances to customers, customer guarantees and customer commitments granted34,94934,44534,259
Gross loans and advances to customers registered under the headings “financial assets measured at amortized cost” and "financial assets designated at fair value through profit or loss" classified in stage 3 (OCI), excluding POCI (Purchased or Originated Credit Impaired)33,04532,35332,100
POCI exposure (Purchased or Originated Credit Impaired) that is additionally impaired251301303
Customer guarantees and customer commitments granted classified in stage 31,6431,7831,846
Doubtful exposure of loans and advances to customers at fair value through profit or loss10810
Total risk1,137,8231,128,5011,121,726
Impaired and non-impaired gross loans and advances to customers1,068,1901,063,9961,061,172
Impaired and non-impaired customer guarantees and customer commitments granted69,63364,50560,554


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Alternative performance measures
Credit risk (II)Jun-23Mar-23Jun-22
(EUR million and %)
Total coverage ratio68 %68 %71 %
Total allowances to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted23,90223,38824,195
Total allowances to cover impairment losses on loans and advances to customers measured at amortized cost and designated at fair value through OCI23,14622,60823,452
Total allowances to cover impairment losses on customer guarantees and customer commitments granted756780743
Credit impaired loans and advances to customers, customer guarantees and customer commitments granted34,94934,44534,259
Gross loans and advances to customers registered under the headings “financial assets measured at amortized cost” and "financial assets designated at fair value through profit or loss" classified in stage 3 (OCI), excluding POCI (Purchased or Originated Credit Impaired)33,04532,35332,100
POCI exposure (Purchased or Originated Credit Impaired) that is additionally impaired251301303
Customer guarantees and customer commitments granted classified in stage 31,6431,7831,846
Doubtful exposure of loans and advances to customers at fair value through profit or loss10810
Cost of risk1.08 %1.05 %0.83 %
Underlying allowances for loan-loss provisions over the last 12 months11,54511,2818,417
Allowances for loan-loss provisions over the last 12 months12,01911,7558,417
Net capital gains and provisions impact in allowances for loan-loss provisions-474-474
Average loans and advances to customers over the last 12 months1,070,7291,070,9271,010,282



NPL ratio
(EUR million and %)
H1'23H1'22
%Credit impaired loans and advances to customers, customer guarantees and customer commitments granted   Total risk%Credit impaired loans and advances to customers, customer guarantees and customer commitments granted   Total risk
Europe2.3514,941 634,775 2.6317,264 656,029 
   Spain3.118,853 284,263 3.8311,565 301,693 
   United Kingdom1.323,358 255,287 1.173,046 261,116 
   Portugal3.091,253 40,503 3.331,410 42,310 
   Poland3.741,382 36,921 3.451,162 33,640 
North America3.236,144 189,962 2.714,811 177,452 
   US3.464,825 139,641 2.643,551 134,761 
   Mexico2.601,307 50,258 2.951,260 42,646 
South America5.8810,550 179,365 5.398,720 161,884 
   Brazil7.007,730 110,472 6.346,364 100,389 
   Chile4.952,460 49,733 4.702,032 43,271 
   Argentina1.92129 6,693 2.48159 6,422 
Digital Consumer Bank2.042,612 128,246 2.222,664 119,753 

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Alternative performance measures
NPL coverage ratio
(EUR million and %)
H1'23H1'22
%Total allowances to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments grantedCredit impaired loans and advances to customers, customer guarantees and customer commitments granted%Total allowances to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments grantedCredit impaired loans and advances to customers, customer guarantees and customer commitments granted
Europe51.17,628 14,941 50.28,665 17,264 
   Spain50.74,487 8,853 49.45,713 11,565 
   United Kingdom32.01,073 3,358 32.91,004 3,046 
   Portugal81.81,025 1,253 74.31,047 1,410 
   Poland74.01,022 1,382 76.0883 1,162 
North America90.05,527 6,144 111.45,362 4,811 
   US85.64,130 4,825 121.04,298 3,551 
   Mexico106.31,389 1,307 84.11,060 1,260 
South America77.88,209 10,550 86.97,580 8,720 
   Brazil82.76,395 7,730 92.35,876 6,364 
   Chile56.21,382 2,460 60.41,227 2,032 
   Argentina163.1210 129 171.1272 159 
Digital Consumer Bank94.52,467 2,612 97.42,596 2,664 



Cost of risk
(EUR million and %)
H1'23H1'22
%Underlying allowances for loan-loss provisions over the last 12 monthsAverage loans and advances to customers over the last 12 months%Underlying allowances for loan-loss provisions over the last 12 monthsAverage loans and advances to customers over the last 12 months
Europe0.422,539 599,861 0.372,237 604,293 
   Spain0.621,614 258,503 0.792,043 259,039 
   United Kingdom0.11294 258,274 -0.02-52 249,120 
   Portugal0.1040 39,803 -0.05-21 40,194 
   Poland1.87581 31,037 0.95288 30,398 
North America1.703,106 182,848 1.091,584 145,667 
   US1.572,155 137,686 0.78856 110,316 
   Mexico2.13944 44,223 2.05726 35,430 
South America3.325,249 158,215 2.974,092 137,575 
   Brazil4.744,565 96,257 4.263,507 82,420 
   Chile0.88397 45,236 0.89364 41,056 
   Argentina3.46157 4,530 3.07164 5,324 
Digital Consumer Bank0.54672 123,516 0.44506 116,090 
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Alternative performance measures
Other indicators
The market capitalization indicator provides information on the volume of tangible equity per share. The loan-to-deposit ratio (LTD) identifies the relationship between net customer loans and advances and customer deposits, assessing the proportion of loans and advances granted by the Group that are funded by customer deposits.
The Group also uses gross customer loan magnitudes excluding reverse repurchase agreements (repos) and customer deposits excluding repos. In order to analyse the evolution of the traditional commercial banking business of granting loans and capturing deposits, repos and reverse repos are excluded, as they are mainly treasury business products and highly volatile.

RatioFormulaRelevance of the metric
TNAV per share
 Tangible book value 1
This is a very commonly used ratio used to measure the company's accounting value per share having deducted the intangible assets. It is useful in evaluating the amount each shareholder would receive if the company were to enter into liquidation and had to sell all the company's tangible assets.
(Tangible equity net asset value per share)  Number of shares excluding treasury stock
Price / tangible book value per share (X)
Share price
This is one of the most commonly used ratios by market participants for the valuation of listed companies both in absolute terms and relative to other entities. This ratio measures the relationship between the price paid for a company and its accounting equity value.
TNAV per share
LTD ratio Net loans and advances to customersThis is an indicator of the bank's liquidity. It measures the total (net) loans and advances to customers as a percentage of customer deposits.
(Loan-to-deposit) Customer deposits
Loans and advances (excl. reverse repos) Gross loans and advances to customers excluding reverse reposIn order to aid analysis of the commercial banking activity, reverse repos are excluded as they are highly volatile treasury products.
Deposits (excl. repos) Customer deposits excluding reposIn order to aid analysis of the commercial banking activity, repos are excluded as they are highly volatile treasury products.
PAT + After tax fees paid to SAN (in Wealth Management & Insurance) Net profit + fees paid from Santander Asset Management and Santander Insurance to Santander, net of taxes, excluding Private Banking customersMetric to assess Wealth Management & Insurance's total contribution to Grupo Santander profit.
1. Tangible book value = Stockholders' equity (excl. minority interests) - intangible assets.


OthersJun-23Mar-23Jun-23Jun-22
(EUR million and %)
TNAV (tangible book value) per share4.574.414.24
   Tangible book value73,94171,68371,162
   Number of shares excl. treasury stock (million)16,17016,26616,791
Price / Tangible book value per share (X)0.740.780.63
   Share price (euros)3.3853.4262.688
   TNAV (tangible book value) per share4.574.414.24
Loan-to-deposit ratio103 %104 %108 %
   Net loans and advances to customers1,045,0441,041,3881,037,721
   Customer deposits1,013,778998,949957,690
Q2'23Q1'23H1'23H1'22
PAT + After tax fees paid to SAN (in WM&I) (Constant EUR million)8647731,6371,258
   Profit after tax462395857515
   Net fee income net of tax402378779743
% change YoY operating expenses
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Alternative performance measures
Local currency measures
We make use of certain financial measures in local currency to help in the assessment of our ongoing operating performance. These non-IFRS financial measures include the results of operations of our subsidiary banks located outside the eurozone, excluding the impact of foreign exchange. Because changes in foreign currency exchange rates do not have an operating impact on the results, we believe that evaluating their performance on a local currency basis provides an additional and meaningful assessment of performance to both management and the company’s investors.
The Group presents, at both the Group level as well as the business unit level, the real changes in the income statement as well as the changes excluding the exchange rate effect, as it considers the latter facilitates analysis, since it enables businesses movements to be identified without taking into account the impact of converting each local currency into euros.
Said variations, excluding the impact of exchange rate movements, are calculated by converting income statement lines for the different business units comprising the Group into our presentation currency, the euro, applying the average exchange rate for H1 2023 to all periods contemplated in the analysis.
The Group presents, at both the Group level as well as the business unit level, the changes in euros in the balance sheet as well as the changes excluding the exchange rate effect for loans and advances to customers excluding reverse repos and customer funds (which comprise deposits and mutual funds) excluding repos. As with the income statement, the reason is to facilitate analysis by isolating the changes in the balance sheet that are not caused by converting each local currency into euros.
These changes excluding the impact of exchange rate movements are calculated by converting loans and advances to customers excluding reverse repos and customer funds excluding repos, into our presentation currency, the euro, applying the closing exchange rate on the last working day of June 2023 to all periods contemplated in the analysis.
The average and period-end exchange rates for the main currencies in which the Group operates are set out in the table below.


Exchange rates: 1 euro / currency parity
Average (income statement)Period-end (balance sheet)
H1'23H1'22Jun-23Mar-23Jun-22
US dollar1.080 1.092 1.091 1.086 1.045 
Pound sterling0.876 0.842 0.858 0.878 0.860 
Brazilian real5.478 5.527 5.255 5.504 5.473 
Mexican peso19.623 22.142 18.719 19.606 21.073 
Chilean peso870.824 902.582 874.022 860.680 979.495 
Argentine peso226.761 122.552 279.984 226.979 130.825 
Polish zloty4.623 4.634 4.436 4.677 4.702 

Impact of inflation rate on the variations of operating expenses
Santander presents, for both the Group and the business units included in the primary segments, the changes in operating expenses, as well as the changes excluding the exchange rate effect, and the changes of the latter excluding the effect of average inflation over the last twelve months. The reason is that the two latter facilitate analysis for management purposes.
Inflation is calculated as the arithmetic average of the last twelve months for each country and, for the regions, as the weighted average of each country comprising the region's inflation rate, weighted by each country's operating expenses in the region. The table below shows the cost changes in constant euros, the average inflation rates calculated as indicated and the cost changes in real terms, i.e. in constant euros and excluding average inflation of the last twelve months.

Operating expenses: % change year-on-year
In constant EURAverage inflation last 12 monthsIn real terms
Europe6.58.5-2.0
   Spain4.96.2-1.3
   United Kingdom5.29.8-4.7
   Portugal5.67.8-2.2
   Poland19.115.93.2
North America8.16.71.4
   US5.86.3-0.5
   Mexico10.97.43.5
South America20.320.7-0.4
   Brazil12.16.06.2
   Chile2.711.8-9.1
   Argentina134.196.038.1
Digital Consumer Bank7.38.4-1.1
Total Group10.611.6-1.0
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Alternative performance measures
ESG indicators
MetricDefinitionJun-23
Green finance raised and facilitated (EUR mn)Nominal amount of PF, PF Advisory, PF bonds, Green bonds, ECA, M&A, ECM transactions classified by SCFS panel and reported in the League Tables since the beginning of the exercise.98,600
Sustainable Responsible Investments AuM (EUR mn)Volume of assets under management classified as article 8 - promoting ESG objectives - and 9 - with explicit sustainability objectives - of the SFDR regulation (EU Reg. 2019/2088). Includes assets managed by Santander Asset Management (SAM), third-party funds and SAM funds managed with equivalent criteria in those geographies where SFDR does not apply (mainly Latin America).58,600 
Note: Not taxonomy.
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Condensed consolidated financial statements
CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
CONSOLIDATED BALANCE SHEET
CONSOLIDATED INCOME STATEMENT
NOTE:The following financial information for the first six months of 2023 and 2022 (attached herewith) corresponds to the condensed consolidated financial statements prepared in accordance with the International Financial Reporting Standards.
As a result of the implementation from 1 January 2023 of the amendments to IFRS 17 (new general accounting standard for insurance contracts), the Group has performed retrospectively a reclassification in the balance sheet to 'Liabilities under insurance or reinsurance contracts', related to the different treatment established by this new standard for the components of an insurance contract.
Interim condensed consolidated balance sheet
EUR million
ASSETSJun-23Dec-22Jun-22
Cash, cash balances at central banks and other deposits on demand207,546 223,073 211,276 
Financial assets held for trading183,834 156,118 163,235 
Non-trading financial assets mandatorily at fair value through profit or loss5,796 5,713 5,845 
Financial assets designated at fair value through profit or loss9,645 8,989 11,025 
Financial assets at fair value through other comprehensive income86,756 85,239 91,998 
Financial assets at amortized cost1,180,302 1,147,044 1,129,690 
Hedging derivatives7,532 8,069 6,735 
Changes in the fair value of hedged items in portfolio hedges of interest risk(4,711)(3,749)(1,769)
Investments7,679 7,615 7,665 
Joint ventures entities1,935 1,981 1,971 
Associated entities5,744 5,634 5,694 
Assets under insurance or reinsurance contracts243 308 310 
Tangible assets34,159 34,073 34,640 
Property, plant and equipment33,118 33,044 33,621 
For own-use13,718 13,489 13,513 
Leased out under an operating lease19,400 19,555 20,108 
Investment property1,041 1,029 1,019 
Of which : Leased out under an operating lease872 804 838 
Intangible assets19,528 18,645 18,349 
Goodwill14,126 13,741 13,877 
Other intangible assets5,402 4,904 4,472 
Tax assets29,840 29,987 29,025 
Current tax assets8,793 9,200 8,293 
Deferred tax assets21,047 20,787 20,732 
Other assets9,193 10,082 10,981 
Insurance contracts linked to pensions97 104 128 
Inventories10 11 
Other9,086 9,967 10,846 
Non-current assets held for sale3,151 3,453 3,835 
TOTAL ASSETS1,780,493 1,734,659 1,722,840 
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Condensed consolidated financial statements
Interim condensed consolidated balance sheet
EUR million
LIABILITIESJun-23Dec-22Jun-22
Financial liabilities held for trading 134,888 115,185 114,406 
Financial liabilities designated at fair value through profit or loss36,220 40,268 24,726 
Financial liabilities at amortized cost1,446,882 1,423,858 1,427,721 
Hedging derivatives10,288 9,228 9,269 
Changes in the fair value of hedged items in portfolio hedges of interest rate risk (309)(117)(94)
Liabilities under insurance or reinsurance contracts17,584 16,426 16,955 
Provisions8,389 8,149 8,590 
Pensions and other post-retirement obligations2,284 2,392 2,525 
Other long term employee benefits859 950 1,071 
Taxes and other legal contingencies2,558 2,074 2,242 
Contingent liabilities and commitments756 734 743 
Other provisions1,932 1,999 2,009 
Tax liabilities 9,648 9,468 10,085 
Current tax liabilities3,164 3,040 2,853 
Deferred tax liabilities6,484 6,428 7,232 
Other liabilities 14,859 14,609 13,720 
Liabilities associated with non-current assets held for sale— — — 
TOTAL LIABILITIES1,678,449 1,637,074 1,625,378 
EQUITY
Shareholders' equity127,258 124,732 122,037 
Capital 8,092 8,397 8,397 
Called up paid capital8,092 8,397 8,397 
Unpaid capital which has been called up— — — 
Share premium 44,373 46,273 46,273 
Equity instruments issued other than capital704 688 672 
Equity component of the compound financial instrument— — — 
Other equity instruments issued704 688 672 
Other equity196 175 151 
Accumulated retained earnings74,112 66,702 66,698 
Revaluation reserves— — — 
Other reserves(5,413)(5,454)(5,038)
(-) Own shares(47)(675)(10)
Profit attributable to shareholders of the parent5,241 9,605 4,894 
(-) Interim dividends— (979)— 
Other comprehensive income (loss)(33,789)(35,628)(32,526)
Items not reclassified to profit or loss (4,956)(4,635)(3,809)
Items that may be reclassified to profit or loss(28,833)(30,993)(28,717)
Non-controlling interest8,575 8,481 7,951 
Other comprehensive income(1,484)(1,856)(2,090)
Other items10,059 10,337 10,041 
TOTAL EQUITY102,044 97,585 97,462 
TOTAL LIABILITIES AND EQUITY1,780,493 1,734,659 1,722,840 
MEMORANDUM ITEMS: OFF BALANCE SHEET AMOUNTS
Loan commitments granted283,903 274,075 275,865 
Financial guarantees granted14,401 12,856 12,881 
Other commitments granted113,266 92,672 91,195 




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Condensed consolidated financial statements
Interim condensed consolidated income statement
EUR million
H1'23H1'22
Interest income49,922 30,869 
   Financial assets at fair value through other comprehensive income3,629 2,211 
   Financial assets at amortized cost37,503 26,073 
   Other interest income8,790 2,585 
Interest expense(29,002)(12,460)
Interest income/ (charges)20,920 18,409 
Dividend income382 335 
Income from companies accounted for using the equity method296 312 
Commission income8,277 7,792 
Commission expense(2,174)(1,940)
Gain or losses on financial assets and liabilities not measured at fair value through profit or loss, net22 233 
   Financial assets at amortized cost28 
   Other financial assets and liabilities16 205 
Gain or losses on financial assets and liabilities held for trading, net263 718 
   Reclassification of financial assets at fair value through other comprehensive income— — 
   Reclassification of financial assets from amortized cost— — 
   Other gains (losses)263 718 
Gains or losses on non-trading financial assets and liabilities mandatorily at fair value through profit or loss26 (15)
   Reclassification of financial assets at fair value through other comprehensive income— — 
   Reclassification of financial assets from amortized cost— — 
   Other gains (losses)26 (15)
Gain or losses on financial assets and liabilities measured at fair value through profit or loss, net(194)756 
Gain or losses from hedge accounting, net108 128 
Exchange differences, net1,077 (1,077)
Other operating income480 819 
Other operating expenses(1,504)(1,461)
Income from assets under insurance and reinsurance contracts414 1,349 
Expenses from liabilities under insurance and reinsurance contracts(383)(1,238)
Total income28,010 25,120 
Administrative expenses(10,873)(9,993)
   Staff costs(6,603)(5,948)
   Other general and administrative expenses(4,270)(4,045)
Depreciation and amortization(1,606)(1,442)
Provisions or reversal of provisions, net(1,330)(935)
Impairment or reversal of impairment of financial assets not measured at fair value
through profit or loss and net gains and losses from modifications
(6,237)(4,763)
   Financial assets at fair value through other comprehensive income(1)
   Financial assets at amortized cost(6,243)(4,762)
Impairment of investments in subsidiaries, joint ventures and associates, net— — 
Impairment on non-financial assets, net(92)(61)
   Tangible assets(78)(24)
   Intangible assets(5)(29)
   Others(9)(8)
Gain or losses on non-financial assets and investments, net277 (4)
Negative goodwill recognized in results— — 
Gains or losses on non-current assets held for sale not classified as discontinued operations(59)(7)
Operating profit/(loss) before tax8,090 7,915 
Tax expense or income from continuing operations(2,281)(2,374)
Profit/(loss) for the period from continuing operations5,809 5,541 
Profit/( loss) after tax from discontinued operations— — 
Profit/(loss) for the period5,809 5,541 
Profit attributable to non-controlling interests568 647 
Profit/(loss) attributable to the parent5,241 4,894 
Earnings/(losses) per share
Basic 0.31 0.27 
Diluted0.31 0.27 
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Glossary
GLOSSARY
Active customer: Those customers who comply with the minimum balance, income and/or transactionality requirements as defined according to the business area
ADR: American Depositary Receipt
ALCO: Assets and Liabilities Committee
APIs: Application Programming Interface
APM: Alternative Performance Measures
APS: Amherst Pierpont Securities
AuMs: Assets under management
bn: Billion
BNPL: Buy now, pay later
bps: basis points
CDI: CREST Depository Interest
CET1: Common Equity Tier 1
CHF: Swiss francs
CIB: Corporate & Investment Banking
CNMV: Spanish National Securities Market Commission (Comisión Nacional del Mercado de Valores)
Costs in real terms: variations excluding the effect of average inflation over the last twelve months
DCB: Digital Consumer Bank
DGF: Deposit guarantee fund
Digital customers: Every consumer of a commercial bank’s services who has logged on to their personal online banking and/or mobile banking in the last 30 days
ECB: European Central Bank
EPS: Earnings per share
ESG: Environmental, Social and Governance
ESMA: European Securities and Markets Authority
Fed: Federal Reserve
Financial inclusion: Number of people who are unbanked, underbanked, in financial difficulty, with difficulties in accessing credit who, through the Group's products and services, are able to access the financial system or receive tailored finance. Financially underserved groups are defined as people who do not have a current account, or who have an account but obtained alternative (non-bank) financial services in the last 12 months. Beneficiaries of various programs are included in the quantification process only once in the entire period. Only new empowered people are counted, taking as a base year those existing since 2019. 
FX: Foreign Exchange
GDP: Gross Domestic Product
IFRS 9: International Financial Reporting Standard 9, regarding financial instruments
IMF: International Monetary Fund
IPO: Initial Public Offering
LCR: Liquidity Coverage Ratio
LLPs: Loan-loss provisions
Loyal customers: Active customers who receive most of their financial services from the Group according to the commercial segment that they belong to. Various engaged customer levels have been defined taking profitability into account
MDA: Maximum Distributable Amount
mn: Million
NII: Net Interest Income
NPLs: Non-performing loans
NPS: Net Promoter Score
PBT: Profit before tax
PoS: Point of Sale
pp: percentage points
QoQ: Quarter-on- quarter
Repos: Repurchase agreements
RoA: Return on assets
RoE: Return on equity
RoRWA: Return on risk-weighted assets
RoTE: Return on tangible equity
RWAs: Risk-weighted assets
SAM: Santander Asset Management
SBNA: Santander Bank N.A.
SCF: Santander Consumer Finance
SCIB: Santander Corporate & Investment Banking
SC USA: Santander Consumer USA
SEC: Securities and Exchanges Commission
SHUSA: Santander Holdings USA, Inc.
SMEs: Small and medium enterprises
SRF: Single resolution fund
TLAC: The total loss-absorption capacity requirement which is required to be met under the CRD V package
TLTRO: Targeted longer-term refinancing operations
TNAV: Tangible net asset value
VaR: Value at Risk
WM&I: Wealth Management & Insurance
YoY: Year-on-year
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Important Information
IMPORTANT INFORMATION
Non-IFRS and alternative performance measures
This report contains financial information prepared according to International Financial Reporting Standards (IFRS) and taken from our consolidated financial statements, as well as alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015, and other non-IFRS measures. The APMs and non-IFRS measures were calculated with information from Grupo Santander; however, they are neither defined or detailed in the applicable financial reporting framework nor audited or reviewed by our auditors. We use these APMs and non-IFRS measures when planning, monitoring and evaluating our performance. We consider them to be useful metrics for our management and investors to compare operating performance between periods. Nonetheless, the APMs and non-IFRS measures are supplemental information; their purpose is not to substitute IFRS measures. Furthermore, companies in our industry and others may calculate or use APMs and non-IFRS measures differently, thus making them less useful for comparison purposes. APMs using ESG labels have not been calculated in accordance with the Taxonomy Regulation or with the indicators for principal adverse impact in SFDR. For further details on APMs and Non-IFRS Measures, including their definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see the 2022 Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission (the SEC) on 1 March 2023 (https://www.santander.com/content/dam/santander-com/en/documentos/informacion-sobre-resultados-semestrales-y-anuales-suministrada-a-la-sec/2023/sec-2022-annual-20-f-2022-en.pdf), as well as the section “Alternative performance measures” of this Banco Santander, S.A. (Santander) Q2 2023 Financial Report, published on 26 July 2023 (https://www.santander.com/en/shareholders-and-investors/financial-and-economic-information#quarterly-results). Underlying measures, which are included in this document, are non-IFRS measures.
The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the businesses included and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries.
Non-financial information
This report contains, in addition to financial information, non-financial information (NFI), including environmental, social and governance-related metrics, statements, goals, commitments and opinions.
NFI is included to comply with Spanish Act 11/2018 on non-financial information and diversity and to provide a broader view of our impact. NFI is not audited nor reviewed by an external auditor. NFI is prepared following various external and internal frameworks, reporting guidelines and measurement, collection and verification methods and practices, which are materially different from those applicable to financial information and are in many cases emerging and evolving. NFI is based on various materiality thresholds, estimates, assumptions, judgments and underlying data derived internally and from third parties. NFI is thus subject to significant measurement uncertainties, may not be comparable to NFI of other companies or over time or across periods and its inclusion is not meant to imply that the information is fit for any particular purpose or that it is material to us under mandatory reporting standards. NFI is for informational purposes only and without any liability being accepted in connection with it except where such liability cannot be limited under overriding provisions of applicable law.
Forward-looking statements
Santander hereby warns that this report contains “forward-looking statements” as per the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Such statements can be understood through words and expressions like “expect”, “project”, “anticipate”, “should”, “intend”, “probability”, “risk”, “VaR”, “RoRAC”, “RoRWA”, “TNAV”, “target”, “goal”, “objective”, “estimate”, “future”, “commitment”, “commit”, “focus”, “pledge” and similar expressions. They include (but are not limited to) statements on future business development, shareholder remuneration policy and NFI. However, risks, uncertainties and other important factors may lead to developments and results to differ materially from those anticipated, expected, projected or assumed in forward-looking statements. The following important factors (and others described elsewhere in this report and other risk factors, uncertainties or contingencies detailed in our most recent Form 20-F and subsequent 6-Ks filed with, or furnished to, the SEC), as well as other unknown or unpredictable factors, could affect our future development and results and could lead to outcomes materially different from what our forward-looking statements anticipate, expect, project or assume: (1) general economic or industry conditions (e.g., an economic downturn; higher volatility in the capital markets; inflation; deflation; changes in demographics, consumer spending, investment or saving habits; and the effects of the war in Ukraine or the COVID-19 pandemic in the global economy) in areas where we have significant operations or investments; (2) climate-related conditions, regulations, policies, targets and weather events; (3) exposure to various market risks (e.g., risks from interest rates, foreign exchange rates, equity prices and new benchmark indices); (4) potential losses from early loan repayment, collateral depreciation or counterparty risk; (5) political instability in Spain, the UK, other European countries, Latin America and the US; (6) legislative, regulatory or tax changes (including regulatory capital and liquidity requirements), especially in view of the UK´s exit from the European Union and increased regulation prompted by financial crises; (7) acquisition integration challenges arising from deviating management’s resources and attention from other strategic opportunities and operational matters; (8) our own decisions and actions including those affecting or changing our practices, operations, priorities, strategies, policies or procedures; (9) uncertainty over the scope of actions that may be required by us, governments and others to achieve goals relating to climate, environmental and social matters, as well as the evolving nature of underlying science and industry and governmental standards and regulations; and (10) changes affecting our access to liquidity and funding on acceptable terms, especially due to credit spread shifts or credit rating downgrades for the entire group or core subsidiaries.
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Business model





Important Information
Forward looking statements are based on current expectations and future estimates about Santander’s and third-parties’ operations and businesses and address matters that are uncertain to varying degrees, including, but not limited to developing standards that may change in the future; plans, projections, expectations, targets, objectives, strategies and goals relating to environmental, social, safety and governance performance, including expectations regarding future execution of Santander’s and third-parties’ energy and climate strategies, and the underlying assumptions and estimated impacts on Santander’s and third-parties’ businesses related thereto; Santander’s and third-parties’ approach, plans and expectations in relation to carbon use and targeted reductions of emissions; changes in operations or investments under existing or future environmental laws and regulations; and changes in government regulations, regulatory requirements and internal policies, including those related to climate-related initiatives.
Forward-looking statements are aspirational, should be regarded as indicative, preliminary and for illustrative purposes only, speak only as of the date of this report, are informed by the knowledge, information and views available on such date and are subject to change without notice. Santander is not required to update or revise any forward-looking statements, regardless of new information, future events or otherwise, except as required by applicable law.
Not a securities offer
This report and the information it contains does not constitute an offer to sell nor the solicitation of an offer to buy any securities.
Past performance does not indicate future outcomes
Statements about historical performance or growth rates must not be construed as suggesting that future performance, share price or results (including earnings per share) will necessarily be the same or higher than in a previous period. Nothing in this report should be taken as a profit and loss forecast.
Third Party Information
In this report, Santander relies on and refers to certain information and statistics obtained from publicly-available information and third-party sources, which it believes to be reliable. Neither Santander nor its directors, officers and employees have independently verified the accuracy or completeness of any such publicly-available and third-party information, make any representation or warranty as to the quality, fitness for a particular purpose, non-infringement, accuracy or completeness of such information or undertake any obligation to update such information after the date of this report. In no event shall Santander be liable for any use by any party of, for any decision made or action taken by any party in reliance upon, or for inaccuracies or errors in, or omission from, such publicly-available and third-party information contained herein. Any sources of publicly-available information and third-party information referred or contained herein retain all rights with respect to such information and use of such information herein shall not be deemed to grant a license to any third party.









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Main risks and uncertainties
MAIN RISKS AND UNCERTAINTIES
At the date of preparation of this management report, Grupo Santander considers that the following important factors, in addition to others discussed elsewhere in this report, could affect the Group, its activity, the sector in which it operates or the environment in which it conducts its business, its results, its financial, economic or equity position, or its ability to meet its requirements:
general economic or industry conditions (e.g., an economic downturn; higher volatility in the capital markets; inflation; deflation; changes in demographics, consumer spending, investment or savings habits; and the effects of the war in Ukraine or the covid-19 pandemic in the global economy) in areas where we have significant operations or investments;
climate-related conditions, regulations, targets and weather events;
exposure to various market risks (e.g., risks from interest rates, foreign exchange rates, equity prices and new benchmark indices);
potential losses from early loan repayments, collateral depreciation or counterparty risk;
political instability in Spain, the UK, other European countries, Latin America and the US;
legislative, regulatory or tax changes (including regulatory capital and liquidity requirements), especially in view of the UK´s exit from the European Union and increased regulation prompted by financial crises;
acquisition integration challenges arising from deviating management’s resources and attention from other strategic opportunities and operational matters;
our own decisions and actions including those affecting or changing our practices, operations, priorities, strategies, policies or procedures;
uncertainty over the scope of actions that may be required by the Group, governments and others to achieve goals relating to climate, environmental and social matters, as well as the evolving nature of underlying science and industry and governmental standards and regulations; and
changes affecting our access to liquidity and funding on acceptable terms, especially due to credit spread shifts or credit rating downgrades for the entire Group or core subsidiaries.
Of note in the Group's main business areas:
Europe: the main threat we see is related to inflation, with monetary policy being less effective than expected. This may be the result of both expansionary fiscal policies, as well as high inflation being sustained for longer which may end up affecting medium-term expectations. The ECB could decide to raise interest rates well above the neutral level, triggering a more prolonged financial and industrial crisis. In addition, divergences in the implementation of fiscal policy and rising interest rate cycle, could generate sharp differences in risk premiums among countries, and provoke some tensions between member countries.
North America: interest rate rises, commodity price trends and international relations with China and Russia are the main drivers that could jeopardize growth. Following the failures of some regional banks in the US earlier this year, the financial sector has proved resilient, but some risks remain associated with price developments in the commercial real estate sector. There could still be additional corrections in the fixed-income markets that affect companies' refinancing capacity. Also, geopolitical tensions could negatively affect the US economy. As for Mexico, the main risks we find are linked to the commodity price cycle due to its dependence on the oil sector.
South America: is the region facing the most heterogeneous and exogenous risks. The cycle of interest rate increases in the US could increase investors' risk aversion, negatively affecting fixed-income prices and the exchange rates of their currencies. In addition, these economies are highly dependent on commodity exports, so a fall in global demand would negatively affect the countries' balance of payments, causing some imbalances. Some countries have increased their levels of debt, increasing uncertainty about the sustainability of their debt.
Digital Consumer Bank: as in Europe, our consumer division's main risk is related to inflation in the Monetary Union and the effectiveness of monetary policy to control it. In addition, the auto segment is more exposed to commodity prices, and an upward commodity price cycle could reduce agents' ability to purchase new vehicles.
These are not the only risks that the bank may face. Other unknown risks or those not considered relevant at this time, may materialize in the future.
Our geographic and business diversification protects us to some extent from adverse circumstances and enables us to resiliently face them. Although it is difficult to make estimations in the current environment, our strategy and business model are a clear competitive advantage.
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Other disclosures required by the Bank of Spain
OTHER DISCLOSURES REQUIRED BY THE BANK OF SPAIN


Disclosures required under Bank of Spain Circular 6/2012 on sector and geographic concentration of risk
Concentration of risk
The breakdown at 30 June 2023 of the concentration of the Group's risk, by activity and geographic location of counterparties, is as follows:
Million euros30-06-2023
TotalSpainRest of the European UnionAmericaRest of the world
Central banks and Credit institutions371,95692,35168,752120,99089,863
Public sector199,30149,25442,36697,57110,110
Of which:
Central government169,67635,78537,12087,1209,651
Other central government29,62513,4695,24610,451459
Other financial institutions (financial business activity)160,24415,97145,39657,55641,321
Non-financial companies and individual entrepreneurs (non-financial business activity) (broken down by purpose)457,679110,709100,787184,33261,851
Of which:
Construction and property development22,3783,1953,8478,3786,958
Civil engineering construction5,4262,4021,4151,467142
Large companies284,63550,05658,774129,57846,227
SMEs and individual entrepreneurs145,24055,05636,75144,9098,524
Households – other (broken down by purpose)568,34190,47299,171148,209230,489
Of which:
Residential359,93263,42536,26748,787211,453
Consumer loans188,34517,04960,85394,19616,247
Other purposes20,0649,9982,0515,2262,789
Total 1,757,521 358,757 356,472 608,658 433,634 
(*)  For the purpose of this table, the definition of risk includes the following public balance sheet items: loans and advances to credit institutions, deposits at central banks, loans and advances to customers, debt securities, capital instruments, trading derivatives, hedging derivatives, equity investments and guarantees extended.
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Other disclosures required by the Bank of Spain
Million euros (*)
Secured loans
Net exposureLoan-to-value (a)
TotalUnsecured loansOf which: Mortgage collateralOf which: Other collateralLess than or equal to 40%Greater than 40% and less than or equal to 60%Greater than 60% and less than or equal to 80%Greater than 80% and less than or equal to 100%Greater than 100%
Public sector24,02523,672201152100712114318
Other financial institutions (financial business activity)85,33728,0712,42254,8443,1901,11254051,667757
Non-financial corporations and individual entrepreneurs (non-financial business activity) (broken down by purpose)349,718195,12174,94479,65335,25827,40121,90347,13722,898
Of which:
Construction and property development19,9121,27917,8897446,2106,2921,7062,4321,993
Civil engineering construction3,0162,0202047929712015857150
Large companies191,350126,37322,99741,98016,2997,7136,37825,1629,425
SMEs and individual entrepreneurs135,44065,44933,85436,13712,65213,27613,66118,97211,430
Households – other (broken down by purpose) 566,430112,522367,10286,806104,869127,118131,07555,17835,668
Of which:
Residential359,7981,406357,87152195,941116,986117,01025,7972,658
Consumer loans187,364106,1602,37178,8335,1947,67411,44724,61432,275
Other purposes19,2684,9566,8607,4523,7342,4582,6184,767735
Total1,025,510359,386444,669221,455143,417155,702153,539154,12559,341
Memorandum item
Refinanced and restructured transactions25,33411,5858,5255,2243,5302,0523,2883,3611,518
(*)  In addition, the Group has granted customer prepayments amounting to EUR 19,534 million; therefore, the total amount of credits and customer prepayments amounts to EUR 1,045,044 million.
(**) Includes fair value impairment and losses net balance due to credit risk.
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Part 2. Interim unaudited condensed consolidated financial statements















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Banco Santander, S.A. and companies composing Santander Group

INDEX TO THE INTERIM UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

    
Page
Condensed consolidated balance sheets as of 30 June 2023 and 31 December 2022 (unaudited)
Condensed consolidated income statements for the six-month periods ended 30 June 2023 and 30 June 2022 (unaudited)
Condensed consolidated statements of recognised income and expense for the six-month periods ended 30 June 2023 and 30 June 2022 (unaudited)
Condensed consolidated statements of changes in total equity for the six-month periods ended 30 June 2023 and 30 June 2022 (unaudited)
Condensed consolidated statements of cash flows for the six-month periods ended 30 June 2023 and 30 June 2022 (unaudited)
Notes to the unaudited condensed consolidated financial statements



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GRUPO SANTANDER
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS AS AT 30 JUNE 2023 AND 31 DECEMBER 2022
(EUR million)
ASSETSNote30-06-202331-12-2022
CASH, CASH BALANCES AT CENTRAL BANKS AND OTHER DEPOSITS ON DEMAND207,546 223,073 
FINANCIAL ASSETS HELD FOR TRADING5183,834 156,118 
NON-TRADING FINANCIAL ASSETS MANDATORILY AT FAIR VALUE THROUGH PROFIT OR LOSS55,796 5,713 
FINANCIAL ASSETS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS59,645 8,989 
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME586,756 85,239 
FINANCIAL ASSETS AT AMORTISED COST51,180,302 1,147,044 
HEDGING DERIVATIVES7,532 8,069 
CHANGES IN THE FAIR VALUE OF HEDGED ITEMS IN PORTFOLIO HEDGES OF INTEREST RISK(4,711)(3,749)
INVESTMENTS7,679 7,615 
Joint venture entities1,935 1,981 
Associated entities5,744 5,634 
ASSETS UNDER INSURANCE OR REINSURANCE CONTRACTS243 308 
TANGIBLE ASSETS734,159 34,073 
Property, plant and equipment33,118 33,044 
For own-use13,718 13,489 
Leased out under an operating lease19,400 19,555 
Investment properties1,041 1,029 
Of which : Leased out under an operating lease872 804 
INTANGIBLE ASSETS19,528 18,645 
Goodwill814,126 13,741 
Other intangible assets5,402 4,904 
TAX ASSETS29,840 29,987 
Current tax assets8,793 9,200 
Deferred tax assets21,047 20,787 
OTHER ASSETS9,193 10,082 
Insurance contracts linked to pensions97 104 
Inventories10 11 
Other9,086 9,967 
NON-CURRENT ASSETS HELD FOR SALE63,151 3,453 
TOTAL ASSETS1,780,493 1,734,659 


The accompanying explanatory Notes 1 to 17 are an integral part of the condensed consolidated balance sheet as at 30 June 2023.
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GRUPO SANTANDER
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS AS AT 30 JUNE 2023 AND 31 DECEMBER 2022
(EUR million)
LIABILITIESNote30-06-202331-12-2022
FINANCIAL LIABILITIES HELD FOR TRADING9134,888 115,185 
FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS (*)936,220 40,268 
FINANCIAL LIABILITIES AT AMORTISED COST 91,446,882 1,423,858 
HEDGING DERIVATIVES10,288 9,228 
CHANGES IN THE FAIR VALUE OF HEDGED ITEMS IN PORTFOLIO HEDGES OF INTEREST RATE RISK(309)(117)
LIABILITIES UNDER INSURANCE OR REINSURANCE CONTRACTS (*)17,584 16,426 
PROVISIONS8,389 8,149 
Pension and other post-retirement obligations102,284 2,392 
Other long term employee benefits10859 950 
Taxes and other legal contingencies102,558 2,074 
Contingent liabilities and commitments14756 734 
Other provisions101,932 1,999 
TAX LIABILITIES9,648 9,468 
Current tax liabilities3,164 3,040 
Deferred tax liabilities6,484 6,428 
OTHER LIABILITIES14,859 14,609 
LIABILITIES ASSOCIATED WITH NON-CURRENT ASSETS HELD FOR SALE  
TOTAL LIABILITIES1,678,449 1,637,074 
SHAREHOLDERS´ EQUITY127,258 124,732 
CAPITAL118,092 8,397 
Called up paid capital8,092 8,397 
Unpaid capital which has been called up  
SHARE PREMIUM44,373 46,273 
EQUITY INSTRUMENTS ISSUED OTHER THAN CAPITAL704 688 
Equity component of the compound financial instrument  
Other equity instruments issued704 688 
OTHER EQUITY196 175 
ACCUMULATED RETAINED EARNINGS74,112 66,702 
REVALUATION RESERVES  
OTHER RESERVES(5,413)(5,454)
(-) OWN SHARES(47)(675)
PROFIT ATTRIBUTABLE TO SHAREHOLDERS OF THE PARENT35,241 9,605 
(-) INTERIM DIVIDENDS (979)
OTHER COMPREHENSIVE INCOME (LOSS)11(33,789)(35,628)
ITEMS NOT RECLASSIFIED TO PROFIT OR LOSS(4,956)(4,635)
ITEMS THAT MAY BE RECLASSIFIED TO PROFIT OR LOSS(28,833)(30,993)
NON-CONTROLLING INTEREST8,575 8,481 
Other comprehensive income(1,484)(1,856)
Other items10,059 10,337 
TOTAL EQUITY102,044 97,585 
TOTAL LIABILITIES AND EQUITY1,780,493 1,734,659 
MEMORANDUM ITEMS: OFF BALANCE SHEET AMOUNTS14
Loan commitments granted283,903 274,075 
Financial guarantees granted14,401 12,856 
Other commitments granted113,266 92,672 

(*)See impact of IFRS 17 as at 31 December 2022 (see Note 1.b).
The accompanying explanatory Notes 1 to 17 are an integral part of the condensed consolidated balance sheet as at 30 June 2023.
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GRUPO SANTANDER
UNAUDITED CONDENSED CONSOLIDATED INCOME STATEMENTS
FOR THE FIRST SIX MONTHS ENDED 30 JUNE 2023 AND 2022
(EUR million)
(Debit) / Credit
Note01-01-2023 to
30-06-2023
01-01-2022 to
30-06-2022
Interest income49,922 30,869 
   Financial assets at fair value through other comprehensive income3,629 2,211 
   Financial assets at amortised cost37,503 26,073 
   Other interest income8,790 2,585 
Interest expense(29,002)(12,460)
Interest income/ (charges)20,920 18,409 
Dividend income382 335 
Income from companies accounted for using the equity method296 312 
Commission income8,277 7,792 
Commission expense(2,174)(1,940)
Gain or losses on financial assets and liabilities not measured at fair value through profit or loss, net22 233 
   Financial assets at amortised cost6 28 
   Other financial assets and liabilities16 205 
Gain or losses on financial assets and liabilities held for trading, net263 718 
   Reclassification of financial assets at fair value through other comprehensive income  
   Reclassification of financial assets at amortized cost  
   Other gains (losses)263 718 
Gains or losses on non-trading financial assets and liabilities mandatorily at fair value through profit or loss26 (15)
   Reclassification of financial assets at fair value through other comprehensive income  
   Reclassification of financial assets at amortized cost  
   Other gains (losses)26 (15)
Gain or losses on financial assets and liabilities measured at fair value through profit or loss, net(194)756 
Gain or losses from hedge accounting, net108 128 
Exchange differences, net1,077 (1,077)
Other operating income480 819 
Other operating expenses(1,504)(1,461)
Income from assets under insurance and reinsurance contracts414 1,349 
Expenses from liabilities under insurance and reinsurance contracts(383)(1,238)
Total income28,010 25,120 
Administrative expenses(10,873)(9,993)
   Staff costs(6,603)(5,948)
   Other general and administrative expenses(4,270)(4,045)
Depreciation and amortisation cost(1,606)(1,442)
Provisions or reversal of provisions, net(1,330)(935)
Impairment or reversal of impairment of financial assets not measured at fair value
through profit or loss and net gains and losses from modifications
(6,237)(4,763)
   Financial assets at fair value through other comprehensive income6 (1)
   Financial assets at amortised cost5(6,243)(4,762)
Impairment of investments in subsidiaries, joint ventures and associates, net  
Impairment on non-financial assets, net(92)(61)
   Tangible assets(78)(24)
   Intangible assets(5)(29)
   Others(9)(8)
Gain or losses on non financial assets and investments, net277 (4)
Gains or losses on non-current assets held for sale not classified as discontinued operations6(59)(7)
Operating profit/(loss) before tax8,090 7,915 
Tax expense or income from continuing operations(2,281)(2,374)
Profit/(loss) for the period from continuing operations5,809 5,541 
Profit/( loss) after tax from discontinued operations  
Profit/(loss) for the period5,809 5,541 
Profit attributable to non-controlling interests568 647 
Profit/(loss) attributable to the parent5,241 4,894 
Earnings/(losses) per share3
Basic 0.31 0.27 
Diluted0.31 0.27 

The accompanying explanatory Notes 1 to 17 are an integral part of the condensed consolidated income statement
for the six-month period ended 30 June 2023.
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GRUPO SANTANDER
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF RECOGNISED INCOME AND EXPENSE
FOR THE FIRST SIX MONTHS ENDED 30 JUNE 2023 AND 2022
(EUR million)
(Debit) / Credit
Note01-01-2023 to 30-06-202301-01-2022 to 30-06-2022
CONSOLIDATED PROFIT/(LOSS) FOR THE PERIOD5,809 5,541 
OTHER RECOGNISED INCOME AND EXPENSE 2,091 214 
Items that will not be reclassified to profit or loss11(489)433 
Actuarial gains and losses on defined benefit pension plans(402)843 
Non-current assets held for sale  
Other recognised income and expense of investments in subsidiaries, joint ventures and associates(5)(1)
Changes in the fair value of equity instruments measured at fair value through other comprehensive income(201)(334)
Gains or losses resulting from the accounting for hedges of equity instruments measured at fair value through other comprehensive income, net  
Changes in the fair value of equity instruments measured at fair value through other comprehensive income (hedged item)(41)37 
Changes in the fair value of equity instruments measured at fair value through other comprehensive income (hedging instrument)41 (37)
Changes in the fair value of financial liabilities at fair value through profit or loss attributable to changes in credit risk(50)123 
Income tax relating to items that will not be reclassified169 (198)
Items that may be reclassified to profit or loss112,580 (219)
Hedges of net investments in foreign operations (effective portion)11(1,527)(1,693)
Revaluation gains (losses)(1,527)(1,693)
Amounts transferred to income statement  
Other reclassifications  
Exchange differences113,094 4,462 
Revaluation gains (losses)3,056 4,462 
Amounts transferred to income statement38  
Other reclassifications  
Cash flow hedges (effective portion)596 (2,604)
Revaluation gains (losses)(1,318)(942)
Amounts transferred to income statement1,914 (1,662)
Transferred to initial carrying amount of hedged items  
Other reclassifications  
Hedging instruments (items not designated)  
Revaluation gains (losses)  
Amounts transferred to income statement  
Other reclassifications  
Debt instruments at fair value with changes in other comprehensive income790 (1,804)
Revaluation gains (losses)782 (2,411)
Amounts transferred to income statement8 (190)
Other reclassifications 797 
Non-current assets held for sale  
Revaluation gains (losses)  
Amounts transferred to income statement  
Other reclassifications  
Share of other recognised income and expense of investments88 139 
Income tax relating to items that may be reclassified to profit or loss(461)1,281 
Total recognised income and expenses for the year7,900 5,755 
Attributable to non-controlling interests937 664 
Attributable to the parent6,963 5,091 


The accompanying explanatory Notes 1 to 17 are an integral part of the condensed consolidated statement of recognised income and expense for the six-month period ended 30 June 2023.
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GRUPO SANTANDER
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN TOTAL EQUITY
FOR THE FIRST SIX MONTHS ENDED 30 JUNE 2023 AND 2022
(EUR million)
CapitalShare premiumEquity instruments issued (not capital)Other equity instrumentsAccumulated retained earningsRevaluation reservesOther reserves(-)
 Own shares
Profit Attributable to shareholders of the parent(-)
 Interim dividends
Other comprehensive incomeNon-Controlling interestTotal
Other comprehensive incomeOther items
Balance as at 12-31-2022 8,397 46,273 688 175 66,702  (5,454)(675)9,605 (979)(35,628)(1,856)10,337 97,585 
Adjustments due to errors— — — — — — — — — — — — —  
Adjustments due to changes in
 accounting policies
— — — — — — — — — — — — —  
Opening balance as at 01-01-2023 8,397 46,273 688 175 66,702  (5,454)(675)9,605 (979)(35,628)(1,856)10,337 97,585 
Total recognised income and expense        5,241  1,722 369 568 7,900 
Other changes in equity(305)(1,900)16 21 7,410  41 628 (9,605)979 117 3 (846)(3,441)
Issuance of ordinary shares— — — — — — — — — — — — 1 1 
Issuance of preferred shares— — — — — — — — — — — — —  
Issuance of other financial instruments— — — — — — — — — — — — —  
Maturity of other financial instruments— — — — — — — — — — — — —  
Conversion of financial liabilities into equity— — — — — — — — — — — — —  
Capital reduction(305)(1,900)— — — — 305 1,900 — — — — —  
Dividends— — — — (963)— — — — — — — (436)(1,399)
Purchase of equity instruments— — — — — — — (1,723)— — — — — (1,723)
Disposal of equity instruments— — — — — — 11 451 — — — — — 462 
Transfer from equity to liabilities— — — — — — — — — — — — —  
Transfer from liabilities to equity— — — — — — — — — — — — —  
Transfers between equity items— — — — 8,373 — 136 — (9,605)979 117 3 (3) 
Increases (decreases) due to
business combinations
— — — — — — — — — — — — (304)(304)
Share-based payment— — — (66)— — — — — — — — — (66)
Others increases or (-) decreases of the equity— — 16 87 — — (411)— — — — — (104)(412)
Balance as at 30-06-20238,092 44,373 704 196 74,112  (5,413)(47)5,241  (33,789)(1,484)10,059 102,044 

The accompanying explanatory Notes 1 to 17 are an integral part of the condensed consolidated statement of changes in total equity
for the six-month period ended 30 June 2023.

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GRUPO SANTANDER

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN TOTAL EQUITY
FOR THE FIRST SIX MONTHS ENDED 30 JUNE 2023 AND 2022
(EUR million)
CapitalShare premiumEquity instruments issued (not capital)Other equity instrumentsAccumulated retained earningsRevaluation reservesOther reserves(-)
 Own shares
Profit Attributable to shareholders of the parent(-)
 Interim dividends
Other comprehensive incomeNon-Controlling interestTotal
Other comprehensive incomeOther items
Balance as at 12-31-2021 8,670 47,979 658 152 60,273  (4,477)(894)8,124 (836)(32,719)(2,104)12,227 97,053 
Adjustments due to errors— — — — — — — — — — — — —  
Adjustments due to changes in
 accounting policies
— — — — — — — — — — — — —  
Opening balance as at 01-01-20228,670 47,979 658 152 60,273  (4,477)(894)8,124 (836)(32,719)(2,104)12,227 97,053 
Total recognised income and expense        4,894  197 17 647 5,755 
Other changes in equity(273)(1,706)14 (1)6,425  (561)884 (8,124)836 (4)(3)(2,833)(5,346)
Issuance of ordinary shares— — — — — — — — — — — — —  
Issuance of preferred shares— — — — — — — — — — — — —  
Issuance of other financial instruments— — — — — — — — — — — — —  
Maturity of other financial instruments— — — — — — — — — — — — —  
Conversion of financial liabilities into equity— — — — — — — — — — — — —  
Capital reduction(273)(1,706)— — — — 273 1,706 — — — — —  
Dividends— — — — (869)— — — — — — — (367)(1,236)
Purchase of equity instruments— — — — — — — (1,173)— — — — — (1,173)
Disposal of equity instruments— — — — — — 6 351 — — — — — 357 
Transfer from equity to liabilities— — — — — — — — — — — — —  
Transfer from liabilities to equity— — — — — — — — — — — — —  
Transfers between equity items— — — — 7,294 — (1)— (8,124)836 (4)(3)3 1 
Increases (decreases) due to
business combinations
— — — — — — — — — — — — 31 31 
Share-based payment— — — (42)— — — — — — — — — (42)
Others increases or (-) decreases of the equity— — 14 41 — — (839)— — — — — (2,500)(3,284)
Balance as at 30-06-2022 8,397 46,273 672 151 66,698  (5,038)(10)4,894  (32,526)(2,090)10,041 97,462 

The accompanying explanatory Notes 1 to 17 are an integral part of the condensed consolidated statement of changes in total equity
for the six-month period ended 30 June 2023.

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GRUPO SANTANDER
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE FIRST SIX MONTHS ENDED 30 JUNE 2023 AND 2022
(EUR million)
Note30-06-202330-06-2022
A. CASH FLOWS FROM OPERATING ACTIVITIES(11,895)7,386 
Profit/(loss) for the period5,809 5,541 
Adjustments made to obtain the cash flows from operating activities13,720 11,307 
Depreciation and amortisation cost1,606 1,442 
Other adjustments12,114 9,865 
Net increase/(decrease) in operating assets45,762 90,128 
Financial assets held-for-trading23,291 36,879 
Non-trading financial assets mandatorily at fair value through profit or loss120 226 
Financial assets at fair value through profit or loss647 (5,133)
Financial assets at fair value through other comprehensive income(1,819)(15,752)
Financial assets at amortised cost26,151 65,608 
Other operating assets(2,628)8,300 
Net increase/(decrease) in operating liabilities15,842 83,182 
Financial liabilities held-for-trading16,830 29,376 
Financial liabilities designated at fair value through profit or loss (*)(4,202)11,212 
Financial liabilities at amortised cost4,132 41,445 
Other operating liabilities (*)(918)1,149 
Income tax recovered/(paid)(1,504)(2,516)
B. CASH FLOWS FROM INVESTING ACTIVITIES(2,498)(1,652)
Payments6,832 6,016 
Tangible assets74,705 4,387 
Intangible assets954 676 
Investments25 109 
Subsidiaries and other business units21,148 844 
Non-current assets held for sale and associated liabilities  
Other payments related to investing activities  
Proceeds4,334 4,364 
Tangible assets72,737 2,961 
Intangible assets  
Investments374 138 
Subsidiaries and other business units838 729 
Non-current assets held for sale and associated liabilities6385 536 
Other proceeds related to investing activities  
C. CASH FLOW FROM FINANCING ACTIVITIES(2,358)(7,123)
Payments4,623 7,604 
Dividends3963 869 
Subordinated liabilities748 1,693 
Redemption of own equity instruments  
Acquisition of own equity instruments1,723 1,173 
Other payments related to financing activities1,189 3,869 
Proceeds2,265 481 
Subordinated liabilities1,654 113 
Issuance of own equity instruments11  
Disposal of own equity instruments467 360 
Other proceeds related to financing activities144 8 
D. EFFECT OF FOREIGN EXCHANGE RATE DIFFERENCES1,224 1,976 
E. NET INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS(15,527)587 
F. CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD223,073 210,689 
G. CASH AND CASH EQUIVALENTS AT END OF PERIOD207,546 211,276 
COMPONENTS OF CASH AND CASH EQUIVALENTS AT END OF PERIOD
Cash8,195 8,568 
Cash equivalents at central banks186,134 191,065 
Other financial assets13,217 11,643 
Less: Bank overdrafts refundable on demand
TOTAL CASH AND CASH EQUIVALENTS AT END OF PERIOD207,546 211,276 
In which: restricted cash  

(*) See impact of IFRS 17 as at 31 of December 2022 (see Note 1.b).
The accompanying explanatory Notes 1 to 17 are an integral part of the condensed consolidated statement of recognised income and expense for the six-month period ended 30 June 2023.
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Banco Santander, S.A. and Companies composing Grupo Santander

Explanatory notes to the interim condensed consolidated financial statements for the first six months ended 30 June 2023.
1.    Introduction, basis of presentation of the interim condensed consolidated financial statements and other information
a)    Introduction
Banco Santander, S.A. ('the parent' or 'Banco Santander') is a private-law entity subject to the rules and regulations applicable to banks operating in Spain. The Bylaws and other public information of the Bank can be consulted at its registered office at Paseo de Pereda 9 -12, Santander.
In addition to the operations carried on directly by it, Banco Santander is the head of a group of subsidiaries that engage in various business activities and which compose, together with it, Grupo Santander ('Santander' or 'The Group').
Grupo Santander's interim condensed consolidated financial statements ('interim financial statements') for the first six months ended 30 June 2023 were authorised and approved by Grupo Santander's directors at the board of directors meeting held on 25 July 2023. Grupo Santander's consolidated annual accounts for year 2022 were approved by shareholders at Banco Santander annual general meeting on 31 March 2023.
b)    Basis of presentation of the interim financial statements
Under Regulation (EC) n.º 1606/2002 of the European Parliament and of the Council of 19 July 2002 all companies governed by the law of an EU Member State and whose securities are admitted to trading on a regulated market of any Member State must prepare their consolidated financial statements for the years beginning on or after 1 January, 2005 in conformity with the International Financial Reporting Standards ('IFRS') previously adopted by the European Union ('EU-IFRS'). In order to adapt the accounting system of Spanish credit institutions with the principles and criteria established by the IFRS adopted by the European Union ('EU-IFRS'), the Bank of Spain published circular 4/2017, dated 27 November 2017, and subsequent changes, on Public and Confidential Financial Reporting Standards and Financial Statement Formats.
The consolidated annual accounts for 2022 were authorised at the board of directors meeting on 27 February 2023 in compliance with International Financial Reporting Standards as adopted by the European Union, taking into account Bank of Spain Circular 4/2017, and subsequent modifications, using the basis of consolidation, accounting policies and measurement bases described in Note 2 to the aforementioned consolidated annual accounts and, accordingly, they presented fairly Grupo Santander’s consolidated equity and consolidated financial position at 31 December 2022 and the consolidated results of its operations, and the consolidated cash flows in 2022. The aforementioned consolidated annual accounts, which are included in Grupo Santander’s Form 20-F filed with the U.S. Securities and Exchange Commission on 1 March 2023, and these interim financial statements are also in compliance with International Financial Reporting Standards as issued by the International Accounting Standards Board ('IFRS-IASB', and together with EU-IFRS, 'IFRS').
These interim financial statements were prepared and are presented in accordance with International Accounting Standard (IAS 34), Interim Financial Reporting, for the preparation of interim financial statements in accordance with the provisions of article 12 of Royal Decree 1362/2007 taking into account the requirements of Circular 3/2018, of June 28, of the Securities and Exchange Commission (CNMV). These interim financial statements will be included in the Half-Yearly Financial Information corresponding to the first half of 2023 that the Group presents in accordance with the aforementioned Circular 3/2018.
In accordance with IAS 34, the interim financial statements are intended only to provide an update on the content of the latest consolidated annual accounts authorised for issue, focusing on new activities, events and circumstances occurring during the first six months, and does not duplicate information previously reported in the latest consolidated annual accounts. Consequently, these interim financial statements do not include all the information that would be required for a complete set of consolidated annual accounts prepared in accordance with IFRS and, accordingly, for a proper comprehension of the information included in these interim financial statements, they should be read together with Grupo Santander’s consolidated annual accounts for the year ended 31 December 2022.
Grupo Santander policies include presenting the interim financial statements for its use in the different markets using the Euro as its presentation currency. The amounts held in other currencies and the balances of entities whose functional currency is not the Euro, have been translated to the presentation currency in accordance with the criteria indicated in Note 2.a to the consolidated annual accounts for 2022. As indicated in that note, for practical reasons, the balance sheet amount has been converted to the closing exchange rate, the equity to the historical type, and the income and expenses have been converted by applying the average exchange rate of the period; the application of such exchange rate or that corresponding to the date of each transaction does not lead to significant differences in the interim financial statements of Grupo Santander.


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The accounting policies and methods used in preparing these interim financial statements are the same as those applied in the consolidated annual accounts for 2022 taking into account the standards and interpretations with effective application date during the first six months of 2023, which are detailed below:
IFRS 17 Insurance Contracts and amendments to IFRS 17: new general accounting standard for insurance contracts, which includes the recognition, measurement, presentation and disclosure of information. Insurance contracts combine financial and service provision features that, in many cases, generate variable long- term cash flows. To properly reflect these characteristics, IFRS 17 combines the measurement of future cash flows with the recording of the contract result during the period in which the service is provided, presents separately the financial results from the results for the provision of the service and allows entities, through the choice of an accounting policy option, to recognize the financial results in the income statement or in other comprehensive income. Applicable retrospectively from 1 January 2023.
The Group has carried out a project to implement IFRS 17 with all affected Group entities and has drawn up an accounting policy that establishes the accounting criteria for recording insurance contracts. Grupo Santander concluded the analysis of the effects of this new standard without having identified material equity impacts in its interim financial statements due to the application of said standard, except for a reclassification of the balance sheet to the heading 'Liabilities covered by insurance or reinsurance contracts', registered at 1 January 2023, of a portfolio of products for an amount of approximately EUR 16 billion, derived from the different treatment that this new standard establishes for the components of an insurance contract.
The amendments to IAS 1 Presentation of Financial Statements require companies to disclose material information about their accounting policies rather than their significant accounting policies. Applicable from 1 January 2023.
The amendments to IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors clarifies how to distinguish changes in accounting policies, which are generally applied retrospectively, from changes in accounting estimates, which are generally applied prospectively. Applicable from 1 January 2023.
The amendments to IAS 12 Income Taxes require companies to recognise deferred tax on transactions that, on initial recognition, give rise to equal amounts of taxable and deductible temporary differences. In addition, entities should recognise deferred tax assets (to the extent that it is probable that they can be utilised) and deferred tax liabilities at the beginning of the earliest comparative period for all deductible and taxable temporary differences associated with:
Right-of-use assets and lease liabilities.
Decommissioning, restoration and similar liabilities, and the corresponding amounts recognised as part of the cost of the related assets.
The cumulative effect of recognising these adjustments is recognised in retained earnings, or another component of equity, as appropriate. Applicable from 1 January 2023.
By the time of the preparation of these interim financial statements, there is an amendment to IAS 12 that was approved by the IASB on 23 May 2023 with an effective date of 1 January 2023, and that is pending adoption by the European Union for the current exercise.
The amendments to IAS 12 Income Taxes applies to income taxes arising from tax law enacted or substantively enacted to implement the Pillar Two model rules published by the Organisation for Economic Co-operation and Development (OECD), including tax law that implements qualified domestic minimum top-up taxes described in those rules. The amendment includes the mandatory and temporary exception to the recognition and breakdown of deferred tax assets and liabilities derived from said Pillar Two model rules (applicable from the date of publication of the amendment) and establishes additional information requirements, differentiating between whether said tax law has entered into force (applicable from the date of publication of the amendment), or said tax law is enacted or substantially enacted, in which case the information requirements will be necessary for the annual periods beginning on or after 1 January 2023 (without any information requirement in the intermediate periods).
Banco Santander has not applied the aforementioned exception since there are no tax laws for the implementation of the model rules of Pillar Two in force in the financial year 2023 for the geographies in which the Group operates.
The aforementioned amendments to accounting standards have not had a significant effect on Grupo Santander’s financial statements, except for what was disclosed before.
All accounting policies and measurement bases with a material effect on the interim financial statements for 30 June 2023 were applied in their preparation.
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c)     Use of critical estimates
The consolidated results and the determination of the consolidated equity are sensitive to the accounting principles and policies, valuation criteria and estimates used by the directors of Banco Santander in preparing the interim financial statements. The main accounting principles, policies, and valuation criteria are indicated in Note 2 of the consolidated annual accounts of the year 2022, except for those indicated in these interim financial statements due to the rules that have come into effect during the first six months of the year 2023.
The interim financial statements contain estimates made by the senior management of Banco Santander and of the consolidated entities in order to quantify certain of the assets, liabilities, income, expenses and obligations reported in the consolidated entities. These estimates, which were made on the basis of the best information available, relate mainly to the following:
1.The income tax expense, which is recognised in interim periods based on the best estimate of the weighted average tax rate expected by Grupo Santander for the full financial year;
2.The impairment losses on certain assets – financial assets at fair value through other comprehensive income, financial assets at amortised cost, non-current assets held for sale, investments in subsidiaries, joint ventures and associates, tangible assets and intangible assets;
3.The assumptions used in the calculation of the post-employment benefit liabilities and commitments and other obligations;
4.The useful life of the tangible and intangible assets;
5.The measurement of goodwill impairment arising on consolidation;
6.The calculation of provisions and the consideration of contingent liabilities;
7.The fair value of certain unquoted assets and liabilities;
8.The recoverability of deferred tax assets; and
9.The fair value of the identifiable assets acquired and the liabilities assumed in business combinations in accordance with IFRS 3.
To update the previous estimates, the Group's management has taken into account the current macroeconomic scenario and the situation of the war in Ukraine, as well as the challenges derived from the inflationary scenario, the recent turbulence in the world banking sector, mainly due to the bankruptcy of some regional banks in the United States, a specific case of a merger in Europe, which has contributed to generate greater uncertainty and volatility in the markets.
The Group's management has evaluated in particular the uncertainties caused by the current environment in relation to credit, liquidity and market risks, taking into account the best available information, to estimate the impact on the credit portfolio's impairment provision, and in the debt instruments' interest rates and valuation.
During the first six months ended 30 June 2023, there have been no additional significant changes in the estimates made at the end of 2022, other than those indicated in these interim financial statements.
d)    Contingent assets and liabilities
Note 2.o to Grupo Santander's consolidated annual accounts for the year ended 31 December 2022 includes information on the contingent assets and liabilities at that date. There were no significant changes in Grupo Santander's contingent assets and liabilities from 31 December 2022 to the date of formal preparation of these interim financial statements.
e)   Comparative information

The comparative information in the balance sheet as at 31 December 2022 has been restated due to retrospective application of IFRS 17 (see Note 1.b).
In order to interpret the changes in the balances with respect to 31 December 2022, it is necessary to take into consideration the exchange rate effect arising from the volume of foreign currency balances held by the Group in view of its geographic diversity (Note 50.b to the consolidated annual accounts for the year ended 31 December 2022) and the impact of the appreciation/depreciation of the various currencies against the euro in the first six months of 2023: Mexican peso (11.15%), US dollar (-2.16%), Brazilian real (7.51%), Pound sterling (3.35%), Chilean peso (4.02%) and Polish zloty (5.60%); as well as the evolution of the average exchange rates between comparable periods: New Mexican peso (12.84%), US dollar (1.11%), Brazilian real (0.89%), Pound sterling (-3.86%), Chilean peso (3.65%) and Polish zloty (0.25%).
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f)     Seasonality of the Grupo Santander’s transactions
The business activities carried on by Grupo Santander entities, and their transactions are not cyclical or seasonal in nature. Therefore, no specific disclosures are included in these explanatory notes to the interim financial statements for the first six months ended 30 June 2023.
g)    Materiality
In determining the note disclosures to be made on the various items in the interim financial statements or other matters, Grupo Santander, in accordance with IAS 34, took into account their materiality in relation to the interim financial statements for the first six months ended 30 June 2023.
h) Other information
On 28 December 2022, the law establishing a temporary levy on credit institutions and financial credit establishments was published in Spain. On 1 January 2023, an amount of 224 million euros was recorded under the heading "Other operating expenses" in the profit and loss account in accordance with IFRIC 21 due to this new tax.
i)    Events after the reporting period
From July 1, 2023 and up to the date of formulation of these interim financial statements corresponding to the first six months of 2023, there have been no relevant events other than those indicated in the interim financial statements.
2.    Grupo Santander
Appendices I, II and III to the consolidated annual accounts for the year ended 31 December 2022 provide relevant information on Grupo Santander companies at that date and on the companies accounted for under the equity method.
Also, Note 3 to the aforementioned consolidated annual accounts includes a description of the most significant acquisitions and disposals of companies performed by Grupo Santander in 2022, 2021 and 2020.
The most significant transactions carried out during the first six months of 2023 or pending execution at 30 June 2023 are described below:
Tender offer for shares of Banco Santander México, S.A., Institución de Banca Múltiple, Grupo Financiero Santander México
On 21 October 2022, Banco Santander, S.A. ('Banco Santander'), announced that it intended to make concurrent cash tender offers to acquire all of the shares of Banco Santander México, S.A., Institución de Banca Múltiple, Grupo Financiero Santander México ('Santander México') in Mexico (Shares) and the United States (American Depositary Shares ('ADS')), which were not owned by Grupo Santander, which amounted to approximately 3.76% of Santander México's share capital.
The offers were launched on 7 February 2023 and were originally scheduled to close on 8 March 2023. On 1 March 2023, Banco Santander announced its decision to extend the expiration date of the offers so that they could be concluded on 10 April 2023. Finally, after the offers' closing, 3.6% of the capital has accepted the offer, which raised the Group's stake in Santander México from 96.2% to 99.8%.
Shareholders who participated in the offerings received 24.52 Mexican pesos (approximately 1.20 euro) per Share and US$ 6.6876 in cash for each ADS (i.e., the equivalent in United States dollars of 122.6 Mexican pesos in cash for each ADS at the dollar/Mexican peso exchange rate on the expiration date of April 10, 2023), which corresponded to the book value of the Santander México share according to the quarterly report of Santander México corresponding to the fourth quarter of the year 2022 in accordance with applicable legislation, with a total disbursement by Banco Santander of approximately EUR 300 million.
The operation has led to an increase of EUR 13 million in Reserves and a decrease of EUR 313 million in minority interests.
Once the offers were concluded and settled, Banco Santander proceeded to: (i) withdraw the ADSs from the listing on the New York Stock Exchange (“NYSE”) and the Shares from the registry before the Securities and Exchange Commission ('SEC') in the United States and; (ii) cancel the registration of the Shares in the National Securities Registry of the National Banking and Securities Commission ('CNBV'') and withdraw the listing of the Shares in the Mexican Stock Exchange, S.A.B. de C.V. ('BMV'). Said cancellation was approved by the extraordinary general shareholders' meeting of Santander México held on 30 November 2022, with the favourable vote of the holders of the shares that represent more than 95% of the shares of Santander México, as required by the Mexican Securities Market Law.
Pursuant to Mexican law, on 12 May 2023, Banco Santander and Santander México have established a trust (the “Repurchase Trust”), to which the holders of the Shares that remain outstanding after the conclusion of the offers, to sell said Shares to the repurchase trust, at the same cash price that would have been paid to them in the Mexican offer with respect to the same.

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3.    Shareholder remuneration system and earnings per share
a)   Shareholder remuneration system
The cash remuneration paid by Banco Santander to its shareholders in the first six months of 2023 and 2022 was as follows:
30-06-202330-06-2022
% of par
value
Euros per
share
Amount
(EUR million)
% of par
value
Euros per
share
Amount
(EUR million)
Ordinary shares11.90 %0.0595 963 10.30 %0.0515 869 
Other shares (without vote, redeemable, etc.)      
Total remuneration paid11.90 %0.0595 96310.30 %0.0515 869 
Dividend paid out of profit11.90 %0.0595 963 10.30 %0.0515 869 
Dividend paid with a charge to reserves or share premium      
Dividend in kind      
Flexible payment      
The general meeting of shareholders approved on 31 March 2023 the payment of a complementary dividend in cash charged to the results of the financial year 2022, agreed at the board of directors on 27 February 2023, of EUR 5.95 cents per share that was effective as of 2 May 2023.
Likewise, the general meeting of shareholders approved the implementation of a share repurchase program agreed by this board of directors for a maximum amount of EUR 921 million, which began on 1 March 2023 until 12 May 2023.
At the board of directors held on 24 February 2022, it was agreed to pay a dividend of EUR 5.15 cents in cash per share corresponding to the year 2021, which became effective on 2 May 2022. It also approved the implementation of a share repurchase program charged to the results of the 2021 financial year for a maximum amount of 865 million, completed in May 2022.
b)   Earnings per share from continuing and discontinued operations
i. Basic earnings per share
Basic earnings per share for the period are calculated by dividing the net profit attributable to Grupo Santander for the first six months adjusted by the after-tax amount relating to the remuneration of contingently convertible preference shares recognised in equity by the weighted average number of ordinary shares outstanding during the period, excluding the average number of treasury shares held in the period.
Accordingly:
30-06-202330-06-2022
Profit attributable to the Parent (EUR million)5,241 4,894 
Remuneration of contingently convertible preferred securities (CCPS) (EUR million)(229)(292)
5,012 4,602 
Of which:
Profit or Loss from discontinued operations (non controlling interest net) (EUR million)  
Profit or Loss from continuing operations (CCPS net) (EUR million)5,012 4,602 
Weighted average number of shares outstanding16,279,041,269 16,947,764,566 
Basic earnings per share (euros)0.31 0.27 
Of which: from discontinued operations (euros)  
                  from continuing operations (euros)0.31 0.27 





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ii. Diluted earnings per share
Diluted earnings per share for the period are calculated by dividing the net profit attributable to Grupo Santander for the first six months adjusted by the after-tax amount relating to the remuneration of contingently convertible preference shares recognised in equity and of perpetual liabilities contingently amortisable in their case by the weighted average number of ordinary shares outstanding during the period, excluding the average number of treasury shares and adjusted for all the dilutive effects inherent to potential ordinary shares (share options, warrants and convertible debt instruments).
Accordingly, diluted earnings per share were determined as follows:
30-06-202330-06-2022
Profit attributable to the Parent (EUR million)5,2414,894 
Remuneration of contingently convertible preferred securities (CCPS) (EUR million)(229)(292)
5,012 4,602 
Of which:
Profit or Loss from discontinued operations (non controlling interest net) (EUR million)  
Profit or Loss from continuing operations (CCPS net) (EUR million)5,012 4,602 
Weighted average number of shares outstanding16,279,041,269 16,947,764,566 
Dilutive effect of options/receipt of shares67,704,709 48,431,475 
Adjusted number of shares16,346,745,978 16,996,196,041 
Diluted earnings per share (euros)0.31 0.27 
Of which: from discontinued operations (euros)  
                  from continuing operations (euros)0.310.27 
4.    Remuneration and other benefits paid to Banco Santander’s directors and senior managers
Note 5 to Grupo Santander’s consolidated annual accounts for the year ended 31 December 2022 details the remuneration and other benefits to members of Banco Santander’s Board of Directors and senior management in 2022.
Following is a summary of the most significant data on the remunerations and benefits for the first six months ended 30 June 2023 and 2022:
Remuneration of members of the board of directors (1)
EUR thousand
30-06-202330-06-2022
Members of the board of directors: (2)
Remuneration concept
Fixed salary remuneration of executive directors3,1362,859
Variable salary remuneration of executive directors  
Directors fees628525
Bylaw-stipulated emoluments (annual emolument)2,1131,890
Other1,4071,317
Sub-total7,2846,591
Transactions with shares and/or other financial instruments  
7,2846,591
(1)The Notes to the consolidated annual accounts for 2023 will contain detailed and complete information on the remuneration paid to all the directors, including executive directors.
(2)Mr. Jose Antonio Álvarez stepped down as Vice chair and CEO Executive Director on 31 December 2022. Designated as Vice chair Non - executive Director 1 January 2023.    
Mr. Héctor Grisi was designated member of the board on 1 January 2023.
Mr. Germán de la Fuente was designated member of the board on 1 April 2022.
Mr. Glenn Hutchings was designated member of the board on 20 December 2022.
Mr. Álvaro Cardoso de Souza stepped down as member of the board on 1 April 2022.
Mr. Ramón Martín Chávez Márquez stepped down as member of the board on 1 July 2022.
Mr. Sergio Agapito Lires Rial stepped down as member of the board on 31 December 2022.

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Other benefits of members of the board of directors
EUR thousand
30-06-202330-06-2022
Members of the board of directors
Other benefits
Advances  
Loans granted144 133 
Pension funds and plans: Endowments and/or contributions (1)1,055 946 
Pension funds and plans: Accumulated rights (2)66,792 64,895 
Life insurance premiums563 769 
Guarantees provided for directors  
(1)   These correspond to the endowments and/or contributions made during the first six months of 2023 and 2022 in respect of retirement pensions, widowhood, orphanhood and permanent disability.
(2)   Corresponds to the rights accrued by the directors in matters of pensions. Additionally, former members of the board had at 30 June 2023 and 30 June 2022 rights accrued for this concept for EUR 46,275 thousand and EUR 48,388 thousand, respectively.
Remuneration of senior management (1)(2)
The table below includes the corresponding amounts related to remunerations of senior management at 30 June 2023 and 2022, excluding the executive directors:
EUR thousand
30-06-202330-06-2022
Senior management (1)
Total remuneration of senior management (2)12,761 13,978 
(1)Remunerations received during the first six months by members of the senior management who ceased in their functions by 30 June 2023, amounted to EUR 511 thousand. During the first six months of 2022, no member of senior management terminated their duties.
(2)   The number of members of Banco Santander's senior management, excluding executive directors, is 14 as at 30 June 2023 (15 persons at 30 June 2022 ).

The variable annual remuneration (or bonuses) received for fiscal year 2022, both for directors and the rest of senior management, were included in the information on remuneration included in the annual report for that year. Similarly, the variable remuneration attributable to the 2023 results, which will be submitted for approval by the Board of Directors at the appropriate time, will be included in the financial statements for the current year.
Funds and pension plans of senior management
EUR thousand
30-06-202330-06-2022
Senior management (1)
Pension funds: Endowments and / or contributions (2)2,550 2,808 
Pension funds: Accumulated rights (3)55,451 56,222 
(1)Contributions made during the first six months to members of the senior management who ceased in their functions by 30 June 2023, amounted to EUR 108 thousand. During the first six months of 2022, no member of senior management terminated their duties
(2)Corresponds to the allocations and/or contributions made during the first six months of 2023 and 2022 as retirement pensions.
(3)Corresponds to the rights accrued by members of senior management in the area of pensions. In addition, former members of senior management had at 30 June 2023 and 30 June 2022 rights accumulated for this same concept for EUR 90,401 thousand and EUR 113,060 thousand, respectively.
January - June 2023
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5.    Financial assets
a)   Breakdown
The detail, by nature and category for measurement purposes, of Grupo Santander's financial assets, other than the balances relating to Cash, cash balances at central banks and other deposits on demand and Hedging derivatives, at 30 June 2023 and 31 December 2022 is as follows, presented by the nature and categories for valuation purposes:
EUR million
30-06-2023
Financial
assets held
for trading
Non-trading
financial
 assets
 mandatorily
 at fair value
 through
profit or loss
Financial
 assets
 designated
 at fair value
 through
profit or loss
Financial
 assets at fair
 value through
 other
 comprehensive
income
Financial
 assets at
 amortised
cost
Derivatives67,613 
Equity instruments13,349 4,055 1,729 
Debt instruments55,823 888 3,089 76,010 91,559 
Loans and advances47,049 853 6,556 9,017 1,088,743 
Central Banks12,406    17,871 
Credit institutions23,592 1 626 303 52,375 
Customers11,051 852 5,930 8,714 1,018,497 
Total183,834 5,796 9,645 86,756 1,180,302 


EUR million
31-12-2022
Financial
assets held
for trading
Non-trading
financial
 assets
 mandatorily
 at fair value
 through
profit or loss
Financial
 assets
 designated
 at fair value
 through
profit or loss
Financial
 assets at fair
 value through
 other
 comprehensive
income
Financial
 assets at
 amortised
cost
Derivatives67,002 
Equity instruments10,066 3,711 1,941 
Debt instruments41,403 1,134 2,542 75,083 73,554 
Loans and advances37,647 868 6,447 8,215 1,073,490 
Central Banks11,595    15,375 
Credit institutions16,502  673  46,518 
Customers9,550 868 5,774 8,215 1,011,597 
Total156,118 5,713 8,989 85,239 1,147,044 
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Following is the gross exposure of financial assets subject to impairment stages at 30 June 2023 and 31 December 2022:
EUR million
30-06-202331-12-2022
Gross amountGross amount
Stage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
Financial assets at fair value through other comprehensive income84,841 160 97 85,098 83,118 184 24 83,326 
Debt instruments76,015  6 76,021 75,087  6 75,093 
Loans and advances8,826 160 91 9,077 8,031 184 18 8,233 
   Credit institutions303   303     
   Customers8,523 160 91 8,774 8,031 184 18 8,233 
Financial assets at amortised cost1,097,848 71,743 33,395 1,202,986 1,070,025 66,588 32,997 1,169,610 
Debt instruments91,254 125 442 91,821 73,297 75 398 73,770 
Loans and advances1,006,594 71,618 32,953 1,111,165 996,728 66,513 32,599 1,095,840 
   Central Banks17,871   17,871 15,375   15,375 
   Credit institutions52,369 13  52,382 46,523 1  46,524 
   Customers936,354 71,605 32,953 1,040,912 934,830 66,512 32,599 1,033,941 
Total1,182,689 71,903 33,492 1,288,084 1,153,143 66,772 33,021 1,252,936 
On 30 June 2023, Grupo Santander has EUR 671 million (EUR 322 million on 31 December 2022) of exposure in impaired assets purchased with impairment, of which EUR 251 million still show signs of impairment, which mainly correspond to the business combinations carried out by Grupo Santander.
b)    Impairment allowances of financial assets at amortised cost portfolio
The following is the movement that has taken place, during the first six months ended 30 June 2023 and 2022, in the balance of provisions that cover losses due to impairment of assets which comprise the heading balance of the financial assets at amortised cost:
EUR million
30-06-202330-06-2022
Balance as at beginning of period22,888 23,164 
Impairment losses charged to income for the period6,843 5,255 
Of which:
Impairment losses charged to income11,225 9,720 
Impairment losses reversed with a credit to income(4,382)(4,465)
Perimeter change(37) 
Write-off of impaired balances against recorded impairment allowance(6,831)(5,682)
Exchange differences and other492 937 
Balance as at end of period23,355 23,674 
Of which, relating to:
Impaired assets14,271 13,707 
Other assets9,084 9,967 
Of which:
Individually calculated2,858 2,719 
Collectively calculated20,497 20,955 
January - June 2023
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Following is the movement of the loan loss provision broken down by impairment stage of loans and advances to customers recognised under 'Financial assets at amortised cost' as at 30 June 2023 and 30 June 2022:
EUR million
30-06-2023
Stage 1Stage 2Stage 3Total
Impairment allowance as at beginning of period3,611 5,124 13,931 22,666 
Transfers between stages(454)355 3,767 3,668 
Variation due to credit risk605 (377)2,891 3,119 
Write-offs  (6,801)(6,801)
Exchange differences and other88 97 249 434 
Carrying amount at end of period3,850 5,199 14,037 23,086 
EUR million
30-06-2022
Stage 1Stage 2Stage 3Total
Impairment allowance as at beginning of period4,182 5,224 13,546 22,952 
Transfers between stages(455)381 2,618 2,544 
Variation due to credit risk473 (447)2,695 2,721 
Write-offs  (5,682)(5,682)
Exchange differences and other249 324 332 905 
Carrying amount at end of period4,449 5,482 13,509 23,440 
Previously written-off assets recovered during the first six months of 2023 and 2022 amount to EUR 864 million and to EUR 662 million, respectively. In addition, during the first six months of 2023 EUR 264 million were recognized for losses in the income statement due to renegotiation or contractual modifications mainly due to the CHF mortgage portfolio in Poland (EUR 169 million during the first six months of 2022). Considering these amounts, the recorded impairment of financial assets at amortised cost is EUR 6,243 million and EUR 4,762 million during the first six months of 2023 and 2022, respectively.
c)  Impaired assets of financial assets at amortised cost portfolio
The movement during the first six months ended 30 June 2023 and 2022, in the balance of financial assets classified at amortised cost and considered impaired by reason for the credit risk is as follows:
EUR million
30-06-202330-06-2022
Balance as at beginning of period33,269 31,848 
Net additions6,480 5,710 
Written-off assets(6,831)(5,682)
Perimeter Changes(45) 
Exchange differences and other773 850 
Balance at end of period33,646 32,726 
This amount, after deducting the related allowances, represents Grupo Santander's best estimate of the discounted value of the flows that are expected to be recovered from the impaired assets.


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d)    Guarantees received
Following is the breakdown of the value of the guarantees received to ensure the collection of the financial assets that comprise the heading of financial assets at amortized cost, distinguishing between real guarantees and other guarantees at 30 June 2023 and 31 December 2022:
EUR million
30-06-202331-12-2022
Real guarantees value632,794 627,337 
Of which: Impaired 12,028 11,846 
Other guarantees value93,967 96,645 
Of which: Impaired 2,227 2,029 
Total value of the guarantees received726,761 723,982 
e)  Fair value of financial assets not measured at fair value
Following is a comparison of the carrying amounts of Grupo Santander’s financial assets measured at other than fair value and their respective fair values at 30 June 2023 and 31 December 2022:
EUR million
30-06-202331-12-2022
Carrying
amount
Fair 
value
Carrying
amount
Fair 
value
Loans and advances1,088,743 1,067,336 1,073,490 1,053,703 
Debt instruments91,559 89,085 73,554 70,373 
ASSETS1,180,302 1,156,421 1,147,044 1,124,076 
The main valuation methods and inputs used in the estimation of the fair value of the financial assets of the previous table are detailed in Note 50.c of the consolidated annual accounts for the year 2022.
6.    Non-current assets held for sale
The detail, by nature, of Grupo Santander’s non-current assets held for sale at 30 June 2023 and 31 December 2022 is as follows presented by nature:
EUR million
30-06-202331-12-2022
Tangible assets3,1253,435
Of which:
Foreclosed assets2,9123,101
Of which: Property assets in Spain2,3352,596
Other tangible assets held for sale213334
Other assets2618
3,1513,453
The balance of the provisions at 30 June 2023 is EUR 3,173 million (EUR 3,425 million at 31 December 2022). The charges recorded in the first six months of 2023 and 2022 amounted to EUR 63 million and EUR 100 million, respectively, and the recoveries undergone during those periods amount to EUR 16 million and EUR 33 million, respectively.

January - June 2023
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7.   Tangible assets
a)   Changes in the period
In the first six months of 2023 and 2022, tangible assets (rights of use are not included) were acquired for EUR 4,705 million and EUR 4,387 million, respectively.
Likewise, in the first six months of 2023 and 2022 tangible asset items were disposed of with a carrying amount of EUR 2,713 million and EUR 2,965 million, generating a net profit of EUR 24 million (net loss of EUR 4 million in the first semester of 2022).
b)   Property, plant and equipment purchase commitments
At 30 June 2023 and 2022, Grupo Santander did not have any significant commitments to purchase property, plant and equipment items.
c) Leasing rights
As of 30 June 2023, Grupo Santander has tangible assets under lease for the amount of EUR 2,384 million (EUR 2,413 million at 31 December 2022).
8.    Intangible assets
The detail of Intangible Assets - Goodwill at 30 June 2023 and 31 December 2022, based on the cash-generating units giving rise thereto, is as follows:
EUR million
30-06-202331-12-2022
Banco Santander (Brazil)3,756 3,503 
SAM Investment Holdings Limited1,444 1,444 
Santander Consumer Germany1,304 1,304 
Santander Bank Polska1,135 1,075 
Santander Portugal1,040 1,040 
Santander US Auto1,016 1,039 
Santander España998 998 
Santander Holding USA (ex. Auto)824 844 
Santander UK619 599 
Banco Santander - Chile570 548 
Grupo Financiero Santander (Mexico)522 469 
Ebury Partners308 298 
Santander Consumer Nordics199 215 
Other entities391 365 
Total Goodwill14,126 13,741 

During the first semester of 2023 there has been an increase in goodwill of EUR 385 million mainly due to exchange differences (see Note 11), which in accordance with current regulations, have been recorded with a credit to the heading Other comprehensive income - Items that can be reclassified in results- Foreign currency translation of equity through the Statement of recognized income and expenses.
Note 17 of the consolidated annual accounts for the year ended 31 December 2022 includes detailed information on the procedures followed by Grupo Santander to analyse the potential impairment of the goodwill recognised with the respect to its recoverable amount and to recognise the related impairment losses, where appropriate.
In accordance with IAS 36, a Cash Generating Unit (CGU) to which goodwill has been assigned should be subjected to an annual impairment test as long as there are signs of impairment.
In accordance with all mentioned before and the analysis made of the information available on the evolution of the different cash-generating units that could reveal the existence of indications of impairment, the directors of the Grupo Santander have concluded that during the first six months of 2023, there were no triggers that required the recording of impairments.
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9.   Financial liabilities
a)   Breakdown
The following is a breakdown of Grupo Santander's financial liabilities, other than the balances corresponding to the Derivatives - hedge accounting heading, as of 30 June 2023 and 31 December 2022, presented by nature and categories for valuation purposes:
EUR million
30-06-202331-12-2022
Financial
liabilities
held for
trading
Financial
liabilities
designated at
fair value through
profit or loss
Financial
liabilities at
amortised cost
Financial
liabilities
held for
trading
Financial
liabilities
designated at
fair value through
profit or loss (*)
Financial
liabilities at
amortised cost
Derivatives62,259 64,891 
Short Positions22,352 22,515 
Deposits50,277 30,536 1,115,908 27,779 34,841 1,111,887 
Central banks16,216 829 58,644 5,757 1,740 76,952 
Credit institutions14,140 2,410 90,704 9,796 1,958 68,582 
Customer19,921 27,297 966,560 12,226 31,143 966,353 
Debt instruments 5,684 285,869  5,427 274,912 
Other financial liabilities  45,105   37,059 
Total134,888 36,220 1,446,882 115,185 40,268 1,423,858 
(*) See impact of IFRS 17 as at 31 December 2022 (see Note 1.b)
b)   Information on issues, repurchases or redemptions of debt instruments issued
The detail of the balance of debt instruments issued according to their nature is:
EUR million
30-06-202331-12-2022
Bonds and debentures outstanding217,735 211,597 
Subordinated26,864 25,717 
Promissory notes and other securities46,954 43,025 
Total debt instruments issued291,553 280,339 
The detail, at 30 June 2023 and 2022, of the outstanding balance of the debt instruments, excluding promissory notes, which at these dates had been issued by Banco Santander or any other Group entity is disclosed below. Also included is the detail of the changes in this balance in the first six months of 2023 and 2022:
EUR million
30-06-2023
Opening
balance at
01-01-23
PerimeterIssuances or placementsRepurchases or
redemptions
Exchange
rate and other
adjustments
Closing
balance at
06-30-23
Bonds and debentures outstanding211,597 (1,467)34,438 (28,534)1,701 217,735 
Subordinated25,717  1,500 (36)(317)26,864 
Bonds and debentures outstanding and subordinated liabilities issued237,314 (1,467)35,938 (28,570)1,384 244,599 
EUR million
30-06-2022
Opening
balance at
01-01-22
PerimeterIssuances or placementsRepurchases or
redemptions
Exchange
rate and other
adjustments
Closing
balance at
06-30-22
Bonds and debentures outstanding194,362  33,800 (27,376)3,837 204,623 
Subordinated25,938  113 (853)635 25,833 
Bonds and debentures outstanding and subordinated liabilities issued220,300  33,913 (28,229)4,472 230,456 
January - June 2023
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At 23 May 2023, Banco Santander, S.A. carried out an issue of subordinated bonds for an amount of EUR 1,500 million at a term of 10 years and 3 months. The issue coupon was fixed at 5.75% per year for the first 5 years and 3 months, with an option to redeem in August 2028, revising the coupon, in the event of non-amortization, even a margin of 285 points more the 5-year Euro Swap rate.
At 25 April 2022, Banco Santander, S.A. proceeded to prepay all the Tier 1 Contingently Convertible Preferred Securities with ISIN code XS1602466424 and common code 160246642 in circulation, for a total nominal amount of 750 million euros and which trade on the Irish Stock Market 'Global Exchange Market' (the 'PPCC').
c)    Other issues guaranteed by Grupo Santander
At 30 June 2023 and 2022, there were no debt instruments issued by associates or non-Group third parties (unrelated) that had been guaranteed by Banco Santander or any other Group entity.
d)   Fair value of financial liabilities not measured at fair value
Following is a comparison between the value by which Grupo Santander’s financial liabilities are recorded that are measured using criteria other than fair value and their corresponding fair value at 30 June 2023 and 31 December 2022:
EUR million
30-06-202331-12-2022
Carrying amountFair valueCarrying amountFair value
Deposits1,115,908 1,114,308 1,111,887 1,108,918 
Debt instruments285,869 276,186 274,912 263,191 
Liabilities1,401,777 1,390,494 1,386,799 1,372,109 
Additionally, other financial liabilities are accounted for EUR 45,105 million and EUR 37,059 million as of 30 June 2023 and 31 December 2022, respectively.
The main valuation methods and inputs used in the estimation of the fair value of the financial liabilities in the previous table are detailed in Note 50.c of the consolidated annual accounts for 2022, other than those mentioned in these interim financial statements.
10.   Provisions
a)    Provisions for Pensions and other post-retirements obligations and Other long term employee benefits
The variation experienced by the balance of the Pensions and other post-retirements obligations and other long-term employee benefits from 31 December 2022 to 30 June 2023, is mainly due to benefit payments and premiums or contributions (see Note 11.d).
b)    Provisions for taxes and other legal contingencies and Other provisions
Set forth below is the detail, by type of provision, of the balances at 30 June 2023 and at 31 December 2022 of Provisions for taxes and other legal contingencies and Other provisions. The types of provision were determined by grouping together items of a similar nature:
EUR million
30-06-202331-12-2022
Provisions for taxes741 679 
Provisions for employment-related proceedings (Brazil)475 301 
Provisions for other legal proceedings1,342 1,094 
Provision for customer remediation385 349 
Provision for restructuring659 641 
Other888 1,009 
4,490 4,073 
Relevant information is set forth below in relation to each type of provision shown in the preceding table:
The provisions for taxes include provisions for tax-related proceedings.
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January - June 2023


The provisions for employment-related proceedings (Brazil) relate to claims filed by trade unions, associations, the prosecutor’s office and ex-employees claiming employment rights to which, in their view, they are entitled, particularly the payment of overtime and other employment rights, including litigation concerning retirement benefits. The number and nature of these proceedings, which are common for banks in Brazil, justify the classification of these provisions in a separate category or as a separate type from the rest. The Group calculates the provisions associated with these claims in accordance with past experience of payments made in relation to claims for similar items. When claims do not fall within these categories, a case-by-case assessment is performed and the amount of the provision is calculated in accordance with the status of each proceeding and the risk assessment carried out by the legal advisers.
The provisions for other legal proceedings include provisions for court, arbitration or administrative proceedings (other than those included in other categories or types of provisions disclosed separately) brought against Grupo Santander companies.
The provisions for customer remediation include mainly the estimated cost of payments to remedy errors relating to the sale of certain products in the UK, as well as the estimated amount related to the floor clauses of Banco Popular Español, S.A.U. To calculate the provision for customer remediation, the best estimate of the provision made by management is used, which is based on the estimated number of claims to be received and, of these, the number that will be accepted, as well as the estimated average payment per case.
The provisions for restructuring include only the costs arising from restructuring processes carried out by the various Group companies.
Lastly, the Other heading contains very atomized and individually insignificant provisions, such as the provisions to cover the operational risk of the different offices of the Group.
Qualitative information on the main litigation is provided in Note 10.c.
The Group's general policy is to record provisions for tax and legal proceedings in which the Group assesses the chances of loss to be probable and the Group does not record provisions when the chances of loss are possible or remote. Grupo Santander determines the amounts to be provided for as its best estimate of the expenditure required to settle the corresponding claim based, among other factors, on a case-by-case analysis of the facts and the legal opinion of internal and external counsel or by considering the historical average amount of the loss incurred in claims of the same nature. The definitive date of the outflow of resources embodying economic benefits for the Group depends on each obligation. In certain cases, the obligations do not have a fixed settlement term and, in others, they depend on legal proceedings in progress.
The changes in provisions arising from civil contingencies and legal nature are disclosed in this note.
The main changes in provisions in the first six months of 2023 are as follows:
With respect to provisions for labour and other legal proceedings, in Brazil, provisions of EUR 257 million and EUR 115 million were recorded, making payments of EUR 116 million and EUR 87 million, respectively.
With respect to provisions for customer compensation, and based on the best information available, the gross amount of mortgage leans denominated and indexed to foreign currencies in Poland has been adjusted, in accordance with IFRS 9, by the new estimated cash flows, as described in Note 10 c.
c)    Litigation and other matters
i. Tax-related litigation
At 30 June 2023 the main tax-related proceedings concerning the Group were as follows:
Legal actions filed by Banco Santander (Brasil) S.A. and other Group entities to avoid the application of Law 9.718/98, which modifies the basis to calculate Programa de Integraçao Social (PIS) and Contribuição para Financiamento da Seguridade Social (COFINS), extending it to all the entities income, and not only to the income from the provision of services. In relation of Banco Santander (Brasil) S.A. process, in 2015 the Federal Supreme Court (FSC) admitted the extraordinary appeal filed by the Federal Union regarding PIS, and dismissed the extraordinary appeal lodged by the Brazilian Public Prosecutor's Office regarding COFINS contribution, confirming the decision of Federal Regional Court favourable to Banco Santander (Brasil) S.A. of August 2007. The Federal Supreme Court also admitted the appeals related to the other Group entities both for PIS and COFINS. On June 13, 2023, the Federal Supreme Court  ruled unfavorably two cases through General Repercussion (Theme 372), including Banco Santander (Brasil), S.A. case. The Bank will file a new appeal, considering the possible loss as a contingent liability. The other Group entities have recognized a provision for the estimated loss regarding both PIS and Cofins.
Banco Santander (Brasil) S.A. and other Group companies in Brazil have appealed against the assessments issued by the Brazilian tax authorities questioning the deduction of loan losses in their income tax returns (Imposto sobre a Renda das Pessoas Jurídicas - IRPJ - and Contribuçao Social sobre o Lucro Liquido -CSLL-) in relation to different administrative processes of various years on the ground that the requirements under the applicable legislation were not met. The appeals are pending decision in the administrative Court, the Conselho Adminisitrativo de Recursos Fiscais (CARF). No provision was recognised in connection with the amount considered to be a contingent liability.
January - June 2023
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Banco Santander (Brasil) S.A. and other Group companies in Brazil are involved in administrative and legal proceedings against several municipalities that demand payment of the Service Tax on certain items of income from transactions not classified as provisions of services. There are several cases in different judicial instances. A provision was recognised in connection with the amount of the estimated loss.
Banco Santander (Brasil) S.A. and other Group companies in Brazil are involved in administrative and legal proceedings against the tax authorities in connection with the taxation for social security purposes of certain items which are not considered to be employee remuneration. There are several cases in different judicial instances. A provision was recognised in connection with the amount of the estimated loss.
In May 2003 the Brazilian tax authorities issued separate infringement notices against Santander Distribuidora de Títulos e Valores Mobiliarios, Ltda. (DTVM, actually Santander Brasil Tecnología S.A.) and Banco Santander (Brasil) S.A. in relation to the Provisional Tax on Financial Movements (Contribuição Provisória sobre Movimentação Financeira) of the years 2000 to 2002. The administrative discussion ended unfavourably for both companies, and on July 3, 2015, filed a lawsuit requesting the cancellation of both tax assessments. The lawsuit was judged unfavourably in first instance. Therefore, both plaintiffs appealed to the court of second instance. On December 2020, the appeal was decided unfavourably. Against the judgment, the bank filed a motion for clarification which has not been accepted. Currently it is appealed to higher courts. There is a provision recognized for the estimated loss.
In December 2010 the Brazilian tax authorities issued an infringement notice against Santander Seguros S.A. (Brazil), currently Zurich Santander Brasil Seguros e Previdência S.A., as the successor by merger to ABN AMRO Brasil dois Participações S.A., in relation to income tax (IRPJ and CSLL) for 2005, questioning the tax treatment applied to a sale of shares of Real Seguros, S.A. The administrative discussion ended unfavourably, and the CARF decision has been appealed at the Federal Justice. As the former parent of Santander Seguros S.A. (Brasil), Banco Santander (Brasil) S.A. is liable in the event of any adverse outcome of this proceeding. No provision was recognised in connection with this proceeding as it is considered to be a contingent liability.
In November 2014 the Brazilian tax authorities issued an infringement notice against Banco Santander (Brasil) S.A. in relation to corporate income tax (IRPJ and CSLL) for 2009 questioning the tax-deductibility of the amortisation of the goodwill of Banco ABN AMRO Real S.A. performed prior to the absorption of this bank by Banco Santander (Brasil) S.A., but accepting the amortisation performed after the merger. Actually it is appealed before the Higher Chamber of CARF. No provision was recognised in connection with this proceeding as it was considered to be a contingent liability.
Banco Santander (Brasil) S.A. has also appealed against infringement notices issued by the tax authorities questioning the tax deductibility of the amortisation of the goodwill arising on the acquisition of Banco Comercial e de Investimento Sudameris S.A from years 2007 to 2012. No provision was recognised in connection with this matter as it was considered to be a contingent liability.
Banco Santander (Brasil) S.A. and other companies of the Group in Brazil are undergoing administrative and judicial procedures against Brazilian tax authorities for not admitting tax compensation with credits derived from other tax concepts, not having registered a provision for the amount considered to be a contingent liability.
Banco Santander (Brasil) S.A. is involved in appeals in relation to infringement notices initiated by tax authorities regarding the offsetting of tax losses in the CSLL of year 2009. The appeal is pending decision in CARF. No provision was recognised in connection with this matter as it is considered to be a contingent liability.
Banco Santander (Brasil) S.A. filed a suspensive judicial measure aiming to avoid the withholding income tax (Imposto sobre a Renda Retido na Fonte - IRRF), on payments derived from technology services provided by Group foreign entities. A favorable decision was handed down and an appeal was filed by the tax authority at the Federal Regional Court, where it awaits judgment. No provision was recognized as it is considered to be a contingent liability
Brazilian tax authorities have issued infringement notices against Getnet Adquirência e Serviços para Meios de Pagamento S.A and Banco Santander (Brasil) S.A. as jointly liable in relation to corporate income tax (IRPJ and CSLL) for 2014 to 2018 questioning the tax-deductibility of the amortization of the goodwill from the acquisition of Getnet Tecnologia Proces S.A., considering that the company would not have complied with the legal requirements for such amortization. A defense against the tax assessment notices were submitted, and the appeal is pending decision in CARF. No provision was recognized as it is considered to be a contingent liability.
The total amount for the aforementioned Brazil lawsuits that are fully provisioned is EUR 807 million, and for lawsuits that qualify as contingent liabilities is EUR 5,440 million.
Banco Santander appealed before European Courts the Decisions 2011/5/CE of 28 October 2009 (First Decision), and 2011/282/UE of 12 January 2011 (Second Decision) of the European Commission, ruling that the deduction of the financial goodwill regulated pursuant to Article 12.5 of the Corporate Income Tax Law constituted illegal State aid. On October 2021 the Court of Justice definitively confirmed these Decisions. The dismissal of the appeal, that only affects these two decisions, had no impact on results.
At the date of approval of these interim financial statements certain other less significant tax-related proceedings are also in progress.

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ii. Non-tax-related proceedings
At 30 June 2023 the main non-tax-related proceedings concerning the Group were as follows:
Payment Protection Insurance (PPI): The dispute relates to the liability for PPI mis-selling complaints relating to pre-2005 PPI policies that two entities of AXA Group (hereinafter, AXA France) acquired from Genworth Financial International Holdings, Inc. (Genworth) in September 2015. The dispute involves Santander Cards UK Limited (formerly known as GE Capital Bank Limited which was acquired by Banco Santander, S.A. from GE Capital group in 2008) which was the distributor of the policies in dispute and Santander Insurance Services UK Limited (the Santander Entitites).
In July 2017, the Santander Entities notified AXA France that they did not accept liability for losses on PPI policies relating to the relevant period. Santander UK plc entered into a Complaints Handling Agreement (CHA) with AXA France pursuant to which it agreed to handle complaints on their behalf, and AXA France agreed to pay redress assessed to be due to relevant policyholders on a without prejudice basis. A standstill agreement was entered into between the Santander Entities and AXA France as a condition of the CHA.
In July 2020, Genworth announced that it had agreed to pay AXA SA circa GBP 624 million in respect of PPI mis-selling losses in settlement of the related dispute concerning obligations under the sale and purchase agreement pursuant to which Genworth sold AXA France to AXA SA. The CHA between Santander UK plc and AXA France terminated on 26 December 2020. On 30 December 2020, AXA France provided written notice to the Santander Entities to terminate the standstill agreement. During 2021, AXA France commenced litigation against the Santander Entities seeking recovery of GBP 636 million (EUR 741.3 million) (plus interest) and any further losses relating to pre-2005 PPI.
Judgment in respect of the Santander Entities application for AXA France’s claim to be struck out/summarily dismissed, was handed down by the Commercial Court on 12 July 2022. In summary, the High Court of Justice Business and Property Courts of England and Wales - Commercial Court upheld a significant part of the Santander Entities’ strike-out application and required AXA France to re-plead a significant portion of its other pleadings.
AXA France updated the amount of losses claimed from GBP 636 million (EUR 741.3 million) to GBP 670 million (EUR 780.9 million) (plus interest) in their Re-Amended Particulars of Claim dated 2 December 2022 (RAPOC). On 31 January 2023, the Santander Entities filed their Defence to the RAPOC and an Additional Claim. In response, AXA France has conceded its claim for charges paid to Santander Entities pursuant to the CHA, reducing the overall value of its claim from GBP 670 million (EUR 780.9 million) to GBP 552 million (EUR 643.4 million) (plus interest) and has agreed to the requested rectification. AXA France filed its Re-Re-Amended Particulars of Claim on 29 June 2023.
Overall, there remains significant uncertainty as to how the dispute will be resolved. There are ongoing factual issues to be resolved which may have legal consequences including in relation to liability. These issues create uncertainties which mean that it is difficult to reliably predict the outcome of the matter. These provisions represent the best estimate as of 30 June 2023.
In addition, and in relation to PPI more generally the PPI provision includes an amount relating to legal claims challenging the Financial Conduct Authority’s (FCA) industry guidance on the treatment of the Plevin judgment and of recurring non-disclosure assessments. This provision is based on current stock levels, future projected claims, and average redress. There remains a risk that volumes received in future may be higher than forecast. The actual cost of customer compensation could differ from the amount provided. It is not currently practicable to provide an estimate of the risk and amount of any further financial impact.
Motor Finance Broker Commissions: following the FCA Motor Market review in 2021, Santander Consumer UK (plc) has received a number of claims and complaints in respect of its historical commission arrangements. Santander Consumer (UK) plc is monitoring industry developments for potential liabilities for claims related to the use of discretionary commission models prior to the Motor Market review. While it is possible that certain costs will be incurred in relation to existing or future such claims or complaints, it is not considered that a legal or constructive obligation has been established that would require a provision to be recorded at this stage as it is currently not possible to predict their ultimate outcome including the materiality of any financial impacts (if any).
Delforca: dispute arising from equity swaps entered into by Gaesco (now Delforca 2008, S.A.) on shares of Inmobiliaria Colonial, S.A. Banco Santander, S.A. is claiming to Delforca before the Court of Barcelona in charge of the bankruptcy proceedings, a total of EUR 66 million from the liquidation resulting from the early termination of financial transactions due to Delforca's non-payment of the equity swaps. In the same bankruptcy proceedings, Delforca and Mobiliaria Monesa have in turn claimed the Bank to repay EUR 57 million, which the Bank received for the enforcement of the agreed guarantee, as a result of the aforementioned liquidation. On 16 September 2021 the Commercial Court Number 10 of Barcelona has ordered Delforca to pay the Bank EUR 66 million plus EUR 11 million in interest and has dismissed the claims filed by Delforca. This decision has been appealed by Delforca, Mobiliaria Monesa and the bankruptcy administrator. On 1 June 2023, the appeal hearing took place. It is currently pending resolution by the Provincial Court
Separately, Mobiliaria Monesa, S.A. (parent of Delforca) filed in 2009 a civil procedure with the Courts of Santander against the Bank claiming damages that have not been specified to date. The procedure is suspended.
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Former employees of Banco do Estado de São Paulo S.A., Santander Banespa, Cia. de Arrendamiento Mercantil: claim initiated in 1998 by the association of retired Banespa employees (AFABESP) requesting the payment of a half-yearly bonus contemplated in the by-laws of Banespa in the event that Banespa obtained a profit, and that the distribution of this profit were approved by the Board of Directors. The bonus was not paid in 1994 and 1995 since Banespa had not made a profit during those years. Partial payments were made from 1996 to 2000, as approved by the Board of Directors. The relevant clause was eliminated in 2001. The Tribunal Regional do Trabalho (Regional Labour Court) and the High Employment Court (TST) ordered Santander Brazil, as successor to Banespa, to pay this half-yearly bonus for the period from 1996 to the present. On 20 March 2019, the Supreme Federal Court (STF) rejected the extraordinary appeal filed by Santander Brazil.
Santander Bank Brazil filed a rescissory action before the TST to nullify the decisions of the main proceedings and suspend the execution of the judgment, which was deemed inadmissible, therefore its execution was suspended. The rescissory action was dismissed and a motion for clarification was filed, due to the absence of an explicit argument to deny the rescissory action filed by Santander Brazil. After the decision of the motion for clarification, Santander Brazil filed an extraordinary appeal in the rescissory action in February 2021, which was denied in an interlocutory decision in June 2021 by the TST. As Santander Brazil understands there is a conflict between the TST decision and the doctrine set by the STF, Santander Brazil appealed this decision. This appeal is pending.
In August 2021, a first instance court ruled that the enforcement of the TST decision shall be carried out individually, at the jurisdiction pertaining to each person. AFABESP appealed this decision. In December 2021, the Regional Labor Court denied the appeal filed by AFABESP. This decision has not been appealed by AFABESP, and therefore it has become firm.
Santander Brazil external advisers have classified the risk as probable. The recorded provisions are considered sufficient to cover the risks associated with the legal claims that are being substantiated as of 30 June 2023.
'Planos Económicos': like the rest of the banking system in Brazil, Santander Brazil has been the target of customer complaints and collective civil suits stemming mainly from legislative changes and its application to bank deposits ('economic plans'). At the end of 2017, an agreement between regulatory entities and the Brazilian Federation of Banks (Febraban) with the purpose of closing the lawsuits was reached and was approved by the Supremo Tribunal Federal. Discussions focused on specifying the amount to be paid to each affected client according to the balance in their notebook at the time of the Plan. Finally, the total value of the payments will depend on the number of adhesions there may be and the number of savers who have demonstrated the existence of the account and its balance on the date the indexes were changed. In November 2018, the STF ordered the suspension of all economic plan proceedings for two years from May 2018. On 29 May 2020, the STF approved the extension of the agreement for 5 additional years starting from 3 June 2020. Condition for this extension was to include in the agreement actions related to the 'Collor I Plan'. On 20 June 2023, the provision recorded for the economic plan proceedings amounts to EUR 238.2 million.
Floor clauses: as a consequence of the acquisition of Banco Popular Español, S.A.U. (Banco Popular), the Group has been exposed to a material number of transactions with floor clauses. The so-called "floor clauses" are those under which the borrower accepts a minimum interest rate to be paid to the lender, regardless of the applicable reference interest rate. Banco Popular included "floor clauses" in certain asset-side transactions with customers. In relation to this type of clauses, and after several rulings made by the Court of Justice of the European Union and the Spanish Supreme Court, and the extrajudicial process established by the Spanish Royal Decree-Law 1/2017, of 20 January, Banco Popular made provisions that were updated in order to cover the effect of the potential return of the excess interest charged for the application of the floor clauses between the contract date of the corresponding mortgage loans and May 2013. On 30 June 2023, after having processed most of the customer requests, the potential residual loss associated with ongoing court proceedings is estimated at EUR 55.5 million, amount which is fully covered by provisions.
Banco Popular´s acquisition: After the declaration of the resolution of Banco Popular, some investors filed claims against the EU’s Single Resolution Board decision, and the FROB's resolution executed in accordance with the aforementioned decision. Likewise, numerous appeals were filed against Banco Santander, S.A. alleging that the information provided by Banco Popular was erroneous and requesting from Banco Santander, S.A. the restitution of the price paid for the acquisition of the investment instruments or, where appropriate, the corresponding compensation.
In relation to these appeals, on the one hand, the General Court of the European Union (GCUE) selected 5 appeals from among all those filed before the European courts by various investors against the European institutions and processed them as pilot cases. On 1 June 2022, the GCUE has rendered five judgements in which it has completely dismissed the appeals, (i) supporting the legality of the resolution framework applied to Banco Popular, (ii) confirming the legality of the action of the European institutions in the resolution of Banco Popular and (iii) rejecting, in particular, all the allegations that there were irregularities in the sale process of Banco Popular to Banco Santander, S.A. four of these judgments have been appealed before the Court of Justice of the European Union (CJEU). In all the appeals the rejoinder stage has concluded.
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On the other hand, in relation to the lawsuits initiated by investors directly against Banco Santander, S.A. derived from the acquisition of Banco Popular, on 2 September 2020, the Provincial Court of La Coruña submitted a preliminary ruling to the CJEU in which it asked for the correct interpretation of the Article 60, section 2 of Directive 2014/59/EU of the European Parliament and of the Council of 15 May, establishing a framework for the restructuring and resolution of credit institutions and investment services companies. Said article establishes that, in the cases of redemption of capital instruments in a bank resolution, no liability will subsist in relation to the amount of the instrument that has been redeemed. On 5 May 2022, the CJEU has rendered its judgement confirming that Directive 2014/59/EU of the European Parliament and of the Council does not allow that, after the total redemption of the shares of the share capital of a credit institution or an investment services company subject to a resolution procedure, the shareholders who have acquired shares within the framework of a public subscription offer issued by said company before the start of such a resolution procedure, exercise against that entity or against its successor, an action for liability for the information contained in the prospectus, under Directive 2003/71/EC of the European Parliament and of the Council, or an action for annulment of the subscription contract for those shares, which, taking into account its retroactive effects, gives rise to the restitution of the equivalent value of said shares, plus the interest accrued from the date of execution of said contract. In respect to this judgement, in December 2022 the Spanish Supreme Court submitted three preliminary rulings before the CJEU in respect of its applicability to subordinated bonds amortized with the resolution and to subordinated obligations and/or preferred shares converted into shares before resolution.
Separately, the Central Court of Instruction 4 is currently conducting preliminary proceedings 42/2017, in which, amongst other things, is being investigated the following: (i) the accuracy of the prospectus for the capital increase with subscription rights carried out by Banco Popular in 2016; and (ii) the alleged manipulation of the share price of Banco Popular until the resolution of the bank, in June 2017. During the course of the proceedings, on 30 April 2019, the Spanish National Court, ruled in favour of Banco Santander, S.A. declaring that Banco Santander, S.A. cannot inherit Banco Popular’s potential criminal liability. This ruling was appealed before the Supreme Court, which rejected it. In these proceedings, Banco Santander, S.A. could potentially be subsidiarily liable for the civil consequences. In view of the CJEU ruling of 5 May 2022, the Bank has requested confirmation of the exclusion of its subsidiary civil liability status in this criminal proceeding. On 26 July 2022, the Court has rejected this request stating that it is a matter to be determined at a later procedural time. This decision has been confirmed on appeal by the Chamber of the National Court by sentence of 5 October 2022. The instruction expired on 29 April 2023. Therefore, the Court now must issue the resolution putting an end to the investigation.
The estimated cost of any compensation to shareholders and bondholders of Banco Popular recognized in the 2017 accounts amounted to EUR 680 million, of which EUR 535 million were applied to the commercial loyalty program. The CJEU judgement of 5 May represents a very significant reduction in the risk associated with these claims.
German shares investigation: the Cologne Public Prosecution Office is conducting an investigation against the Bank, and other group entities based in UK - Santander UK plc, Santander Financial Services Plc and Cater Allen International Limited, in relation to a particular type of tax dividend linked transactions known as cum-ex transactions.
The Group is cooperating with the German authorities. According to the state of the investigations, the result, and the effects for the Group, which may potentially include the imposition of material financial penalties, cannot be anticipated. For this reason, the Bank has not recognized any provisions in relation to the potential imposition of financial penalties.
Banco Santander, S.A. was sued in a legal proceeding in which the plaintiff alleges that the Bank breached his contract as CEO of the institution. In the lawsuit, the claimant mainly requested a declaratory ruling that upholds the existence, validity and effectiveness of such contract and its enforcement together with the payment of certain amounts. If the main request is not granted, the claimant sought a compensation for a total amount of approximately EUR 112 million or, an alternative relief for other minor amounts. Banco Santander, S.A. answered to the legal action stating that the conditions to which the appointment of that position was subject to were not met; that the executive services contract required by law was not concluded; and that in any case, the parties could terminate the contract without any justified cause. On 17 May 2021, the plaintiff reduced his claims for compensation to EUR 61.9 million.
On 9 December 2021, the Court upheld the claim and ordered the Bank to compensate the claimant in the amount of EUR 67.8 million. By court order of 13 January 2022, the Court corrected and supplemented its judgment, reducing the total amount to be paid by the Bank to EUR 51.4 million and clarifying the part of this amount (buy out) was to be paid under the terms of the offer letter, i.e., entirely in Banco Santander shares, within the deferral period for this type of remuneration at the plaintiff's former employer and subject to the performance metrics or parameters of the plan in force at the Bank, which was that of 2018. As explained in note 5 of the report of the consolidated annual accounts for the year 2022, the degree of performance of these objectives was 33.3%.
The Bank filed an appeal against the judgment before the Madrid Court of Appeal, which was opposed by the plaintiff. At the same time, the plaintiff filed an application for provisional enforcement of the judgment in the first instance court. A court order was issued ordering enforcement of the judgment, and the Bank deposited in the court bank account the full amount provisionally awarded to the claimant, including interest, for an approximate sum of EUR 35.5 million, within the voluntary compliance period.
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On 6 February 2023, Banco Santander was notified of the judgment of 20 January 2023 by which the Madrid Court of Appeal partially upheld the appeal filed by the Bank. The judgment has reduced the amount to be paid by EUR 8 million, which, to the extent that this amount was already paid in the provisional partial enforcement of the judgement of first instance court, must be returned to the Bank together with other amounts for interest, which the appeal judgement also rejects. The plaintiff deposited circa EUR 9.6 million. This amount was received by the Bank on 11 July 2023.
On 11 April 2023, the Bank filed an extraordinary appeal for procedural infringement and an appeal in cassation against the Madrid Court of Appeal’s judgment before Spanish Supreme Court. Existing provisions cover the estimated risk of loss.
Universalpay Entidad de Pago, S.L. (Upay) has filed a lawsuit against Banco Santander, S.A. for breach of the marketing alliance agreement (MAA) and claim payment (EUR 1,050 million). The MAA was originally entered into by Banco Popular and its purpose is the rendering of acquiring services (point of sale payment terminals) for businesses in the Spanish market. The lawsuit was mainly based on the potential breach of clause 6 of the MAA, which establishes certain obligations of exclusivity, non-competition and customer referral. On 16 December 2022, the Court ruled in favour of the Bank and dismissed the plaintiff's claim in its entirety. The decision has been appealed before the Provincial Court of Madrid and the bank has filed its opposition to Upay’s appeal.
Considering the decision at first instance and following the analysis carried out by the Bank's external lawyers, with the best information available to date, it is considered that no provision needs to be registered.
CHF Polish Mortgage Loans: on 3 October 2019, the CJEU rendered its decision in relation to a judicial proceeding against an unrelated bank in Poland considering that certain contractual clauses in CHF-Indexed loan agreements were abusive. The CJEU has left to Polish courts the decision on whether the whole contract can be maintained once the abusive terms have been removed, which should in turn decide whether the effects of the annulment of the contract are prejudicial to the consumer. In case of maintenance of the contract, the court may only integrate the contract with subsidiary provisions of national law and decide, in accordance with those provisions, on the applicable rate.
In 2021, the Supreme Court was expected to take a position regarding the key issues in disputes concerning loans based on foreign currency, clarifying the discrepancies and unifying case law. The Supreme Court met several times, with the last session taking place on 2 September 2021. However, the resolution was not adopted and instead, the Supreme Court referred questions to the CJEU on constitutional issues of the Polish judiciary system. No new date for consideration of the issue has been set and no comprehensive decision by the Supreme Court of the issue is expected in the near future. In the absence of a comprehensive position of the Supreme Court, it is difficult to expect a full unification of judicial decisions, and decisions of the Supreme Court and CJEU issued on particular issues may be important for shaping further case law on CHF matters.
On 15 June 2023, the CJEU issued its judgment in Case C-520/21, in which it confirmed that it is national law that is relevant to determine the effect of cancellation of a contract - respecting the principles arising from Directive 93/13/EEC. According to the ruling of the CJEU in that case, the bank's claims in excess of the repayment of the nominal amount of the loan's principal and, as the case may be, the payment of default interest are contrary to the objectives of Directive 93/13/EEC if they were to lead to a profit analogous to the one it intended to make from the performance of the contract and thus eliminate the deterrent effect.
At the same time, the CJEU ruled that, under European law, there is no obstacle to the consumer being able to claim compensation from the bank beyond the return of the instalments paid, but at the same time stipulated that such a claim should be evaluated in light of all the circumstances of the case, so that the consumer's possible benefits from the cancellation of the contract do not exceed what is necessary to restore the factual and legal situation in which he would have been without entering into the defective contract and do not constitute an excessive sanction for the entrepreneur (principle of proportionality).
The case law of national courts implementing the CJEU rulings (including the recent ruling of 15 June 2023), and the possible position of the Supreme Court will be crucial for the final assessment of the legal risk related to this matter.
At the date of these interim financial statements, it is not possible to predict the Supreme Court’s and CJEU decisions on individual cases. Santander Bank Polska and Santander Consumer Bank Poland estimate legal risk using a model which considers different possible outcomes and regularly monitor court rulings on foreign currency loans to verify changes in case law practice.
As of 30 June 2023, Santander Bank Polska S.A. and Santander Consumer Bank S.A. maintain a portfolio of mortgages denominated in or indexed to CHF for an approximate gross amount of PLN 6,844.4 million (EUR 1,543 million). As of 1 January 2022, in accordance with IFRS 9 and based on the new best available information, the accounting methodology was adapted so that the gross carrying amount of mortgage loans denominated and indexed in foreign currencies is reduced by the amount in which the estimated cash flows are not expected to cover the gross amount of loans, including as a result of legal controversies relating to these loans. In the absence of exposure or insufficient gross exposure, a provision according to IAS 37 is recorded.
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As of the same date, the total value of adjustment to gross carrying amount in accordance with IFRS9 as well as the provisions recorded under IAS37, amount to PLN 4,003.1 million (EUR 902.4 million). PLN 3,437.6 million (EUR 775 million) corresponds to adjustment to gross carrying amount under IFRS9 and PLN 565.5 million (EUR 127.4 million) to provisions recognized in accordance with IAS37. The adjustment to gross carrying amount in accordance with IFRS9 in the first half of 2023 amounted to PLN 755.6 million (EUR 163.4 million), and the additional provisions under IAS37 amounted to PLN 180 million (EUR 38.9 million). Other costs related to the dispute amounted to PLN 213.9 million (EUR 46.3 million). These provisions represent the best estimate as of 30 June 2023. Santander Bank Polska and Santander Consumer Bank Poland will continue to monitor and assess appropriateness of those provisions.
In December 2020, the Chairman of the Polish Financial Supervision Authority (KNF) presented a proposal for voluntary settlements between banks and borrowers under which CHF loans would be retrospectively settled as PLN loans bearing an interest rate based on WIBOR plus margin. KNF continues to support the concept of offering such settlements by banks after the verdict of the CJEU on 15 June 2023. The Bank has prepared settlement proposals which consider both the key elements of conversion of home loans indexed to CHF, as proposed by the KNF Chairman, and the conditions defined internally by the Bank. The proposals are being presented to customers. This is reflected in the model which is currently used to calculate legal risk provisions.
Banco Santander Mexico: dispute regarding a testamentary trust constituted in 1994 by Mr. Roberto Garza Sada in Banca Serfin (currently Santander Mexico) in favor of his four sons in which he affected shares of Alfa, S.A.B. de C.V. (respectively, Alfa and the Trust). During 1999, Mr. Roberto Garza Sada instructed Santander México in its capacity as trustee to transfer 36,700,000 shares from the Trust's assets to his sons and daughters and himself. These instructions were ratified in 2004 by Mr. Roberto Garza Sada before a Notary Public.
Mr. Roberto Garza Sada passed away on 14 August 2010 and subsequently, in 2012, his daughters filed a complaint against Santander Mexico alleging it had been negligent in its trustee role. The lawsuit was dismissed at first instance in April 2017 and on appeal in 2018. In May 2018, the plaintiffs filed an appeal (recurso de amparo) before the First Collegiate Court of the Fourth Circuit based in Nuevo León, which ruled in favor of the plaintiffs on 7 May 2021, annulling the 2018 appeal judgment and condemning Santander Mexico to the petitions claimed, consisting of the recovery of the amount of 36,700,000 Alfa shares, together with dividends, interest and damages.
Santander Mexico has filed various constitutional review and appeals against the recurso de amparo referred to above, which have been dismissed by the Supreme Court of Justice of the Nation. As of this date, an amparo review filed by the Bank is pending to be resolved in the Collegiate Courts in the State of Nuevo León, thus the judgment is not final. On 29 June 2022, Santander México, within the framework of the amparo review filed by the Bank, requested the First Collegiate Court in Civil Matters of the Fourth Circuit of Nuevo León the recusal of two of the three Magistrates who rendered against Santander Mexico, which has been resolved in favour of Santander Mexico. Plaintiffs have requested the recusal of the third Magistrate who ruled with a dissenting vote against the recurso de amparo referred above and this has been resolved in favour of Plaintiffs.
Santander México believes that the actions taken should prevail and reverse the decision against it. The impact of a potential unfavorable resolution for Santander México will be determined in a subsequent proceeding and will also depend on the additional actions that Santander México may take in its defense, so it is not possible to determine it at this time. At the current stage of the proceedings, the provisions recorded are considered sufficient to cover the risks deriving from this claim.
URO Property Holdings, SOCIMI SA: on 16 February 2022, legal proceedings were commenced in the Commercial Court of London against Uro Property Holdings SOCIMI SA (Uro), a subsidiary of Banco Santander, S.A., by BNP Paribas Trust Corporation UK Limited (BNP) in its capacity as trustee on behalf of certain bondholders and beneficiaries of security rights. The litigation concerns certain terms of a financing granted to Uro which was supported by a bond issue in 2015. The claimant seeks a declaration by the Court and a monetary award against Uro, in connection with an additional premium above the nominal value of the financing repayment because of Uro having lost its status as SOCIMI (Sociedad Anónima Cotizada de Inversión Inmobiliaria), such loss causing the prepayment of the bond issue and, in the opinion of the claimant BNP, also the obligation to pay the additional premium by Uro. Uro denies being liable to pay that additional premium and filed its defense statement and a counterclaim against the claimant. The trial hearing has been scheduled for November and December 2024. Furthermore, Uro filed a summary judgement application for BNP's claim to be dismissed before trial. The dismissal of this application by the Commercial Court has been confirmed by the Appeal Court. It is estimated that the maximum loss associated with this possible contingency, amounts to approximately EUR 250 million.
Banco Santander, S.A. and the other Group companies are subject to claims and, therefore, are party to certain legal proceedings incidental to the normal course of their business including those in connection with lending activities, relationships with employees and other commercial or tax matters additional to those referred to here.
With the information available to it, the Group considers that, at 30 June 2023, it had reliably estimated the obligations associated with each proceeding and had recognized, where necessary, sufficient provisions to cover reasonably any liabilities that may arise as a result of these tax and legal risks. Those cases in which provisions have been registered but are not disclosed are justified on the basis that it would be prejudicial to the proper defense of the Group. Subject to the qualifications made, the Group believes that any liability arising from such claims and proceedings will not have, overall, a material adverse effect on the Group’s business, financial position, or results of operations.
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11.   Equity
In the first six month period ended 30 June 2023 and 2022 there were no quantitative or qualitative changes in Grupo Santander's equity other than those indicated in the condensed consolidated statements of changes in total equity.
a)    Capital
Banco Santander's share capital at 30 June 2023 and 31 December 2022 consisted of EUR 8,092 million and 8,397, respectively, represented by 16,184,146,059 and 16,794,401,584 shares of EUR 0.50 of nominal value each, respectively, and all of them of a unique class and series.
On 21 March 2023, there was a capital reduction amounting to EUR 170 million through the redemption of 340,406,572 shares, corresponding to the share buyback program for the year 2022 ended in January 2023.
Likewise, on 30 June 2023, Banco Santander has decreased its capital by an amount of EUR 135 million through the redemption of 269,848,953 shares, corresponding to the share buyback program carried out between March and May 2023.
Both operations have not entailed the return of contributions to the shareholders as Banco Santander was the owner of the redeemed shares.
b)    Share premium
Includes the amount paid by the bank's shareholders in capital issues in excess of par value.
As a result of the capital reductions described in Note 11.a, during the first half of 2023 the share premium has been reduced by an amount of 1,595 million euros, corresponding to the difference between the purchase value of the shares amortized (1,900 million euros) and the nominal value of said shares (305 million euros).
Likewise, in accordance with the applicable legislation, a reserve for amortized capital has been allocated with a charge to the share premium for an equal amount to the nominal value of said amortized shares (305 million euros).
c) Breakdown of other comprehensive income - Items not reclassified to profit or loss and Items that may be reclassified to profit or loss
EUR million
30-06-202331-12-2022
Other comprehensive income accumulated(33,789)(35,628)
   Items not reclassified to profit or loss(4,956)(4,635)
Actuarial gains or losses on defined benefit pension plans(4,036)(3,945)
Non-current assets held for sale  
Share in other income and expenses recognised in investments, joint ventures and associates3 10 
Other valuation adjustments  
Changes in the fair value of equity instruments measured at fair value with changes in other comprehensive income(859)(672)
Inefficacy of fair value hedges of equity instruments measured at fair value with changes
in other comprehensive income
  
Changes in the fair value of equity instruments measured at fair value with changes
in other comprehensive income (hedged item)
252 293 
Changes in the fair value of equity instruments measured at fair value with changes
in other comprehensive income (hedging instrument)
(252)(293)
Changes in the fair value of financial liabilities measured at fair value through profit or loss
attributable to changes in credit risk
(64)(28)
   Items that may be reclassified to profit or loss(28,833)(30,993)
Hedge of net investments in foreign operations (effective portion)(8,322)(6,750)
Exchange differences(17,580)(20,420)
Hedging derivatives (effective portion)(2,118)(2,437)
Changes in the fair value of debt instruments measured at fair value with changes in other comprehensive income(563)(1,002)
Hedging instruments (items not designated)  
Non-current assets held for sale  
Share in other income and expenses recognised in investments, joint ventures and associates(250)(384)
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d) Other comprehensive income - Items not reclassified to profit or loss - Actuarial gains or losses on defined benefit pension plans
The balance of the heading Other accumulated comprehensive income - Items not reclassified to profit or loss - Actuarial gains or losses on defined benefit pension plans, includes the actuarial gains or losses and the return on the assets assigned to the plan, less administration costs and plan's own taxes, and any change in the effects of the asset limit, excluding amounts included in net interest on net defined benefit liability (asset). Its variation is shown in the consolidated condensed statement of recognized income and expense.
During the first six months of 2023, the amount of actuarial losses (net of actuarial gains) has increased by EUR 402 million. The main impacts are:
Increase of EUR 182 million in the cumulative actuarial losses relating to the Group´s businesses in the UK, mainly due to the performance of the asset portfolio, partially offset by the variation in the discount rate used in the obligations (increase from 4.88% to 5.28%).
Increase of 134 million euros in accumulated actuarial losses corresponding to the Group's businesses in Brazil, due to the variation in the discount rate (decrease from 9.44% to 8.71% in the main pension plans, and decrease from 9.46% to 8.73% in the main medical plan), to short-term inflation and the performance of the asset portfolio.
Decrease of EUR 21 million in the cumulative actuarial losses relating to the Group's businesses in Portugal, mainly due to the good performance of the asset portfolio.
Decrease of EUR 13 million in the cumulative actuarial losses relating to the Group´s businesses in Spain, mainly due to the discount rate variation (increase from 3.80% to 4.00%).
The other modification in accumulated actuarial profit or losses is an increase of EUR 120 million as a result of the evolution of exchange rates and other movements.
e) Other comprehensive income - Items not reclassified to profit or loss – Changes in the fair value of equity instruments measured at fair value with changes in other comprehensive income
Includes the net amount of unrealised fair value changes in equity instruments at fair value with changes in other comprehensive income.
Below is a breakdown of the composition of the balance as of 30 June 2023 and 31 December 2022 under 'Other comprehensive income - Items not reclassified to profit or loss - Changes in the fair value of equity instruments measured at fair value with changes in other comprehensive income' depending on the geographical origin of the issuer:
EUR million
30-06-202331-12-2022
Revaluation gainsRevaluation lossesNet revaluation gains/(losses)Fair valueRevaluation gainsRevaluation lossesNet revaluation gains/(losses)Fair value
Equity instruments
Domestic
Spain31 (1,172)(1,141)251 30 (926)(896)500 
International
Rest of Europe110 (67)43 271 84 (60)24 225 
United States18  18 24 15  15 29 
Latin America and rest309 (88)221 1,183 244 (59)185 1,187 
468 (1,327)(859)1,729 373 (1,045)(672)1,941 
Of which:
Listed311 (138)173 1,191 246 (113)133 1,200 
Unlisted157 (1,189)(1,032)538 127 (932)(805)741 

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f) Other comprehensive income - Items that may be reclassified to profit or loss – Hedges of net investments in foreign operations (effective portion) and exchange differences
Other comprehensive income - Items that may be reclassified to profit or loss - Hedges of net investments in foreign operations (effective portion) includes the net amount of the changes in value of hedging instruments in hedges of net investments in foreign operations, in respect of the portion of these changes considered to be effective hedges.
Other comprehensive income - Items that may be reclassified to profit or loss - Exchange differences includes the net amount of exchange differences arising on non-monetary items whose fair value is adjusted against equity and the differences arising on the translation to euros of the balances of the consolidated entities whose functional currency is not the euro.
The net variation of both headings recognised during the first six months of 2023 in the interim condensed consolidated statement of recognised income and expenses, reflects the impact of the evolution of the currencies during the year, reflecting mainly the strong appreciation of the Brazilian real, Pound sterling and Mexican peso, and in the negative side the impact of the depreciation of the US dollar (see Note 1.e). Of this variation, a capital gain of EUR 392 million corresponds to the valuation at the closing exchange rate of goodwill for the first six months of 2023 (see Note 8).
g) Other comprehensive income – Items that may be reclassified to profit or loss – Changes in the fair value of debt instruments measured at fair value through other comprehensive income
Includes the net amount of unrealised fair value changes in debt instruments at fair value through other comprehensive income.
Below is a breakdown of the composition of the balance as of 30 June 2023 and 31 December 2022 under Other comprehensive income - Items that may be reclassified to profit or loss - Changes in the fair value of debt instruments measured at fair value through other comprehensive income depending on the type of instrument and the geographical origin of the issuer:
EUR million
30-06-202331-12-2022
Revaluation gainsRevaluation lossesNet revaluation gains/(losses)Fair valueRevaluation gainsRevaluation lossesNet revaluation gains/(losses)Fair value
Debt instruments
Issued by public Public-sector
      Spain110 (1)109 9,544 26 (1)25 9,312 
      Rest of Europe 355 (140)215 18,607 268 (199)69 17,593 
      Latin America and rest of the world 177 (843)(666)40,351 196 (937)(741)40,873 
Issued by Private-sector
Spain82 (3)79 6,277  (24)(24)5,727 
Rest of Europe12 (56)(44)5,157 11 (68)(57)5,203 
Latin America and rest of the world27 (283)(256)5,091 16 (290)(274)4,590 
763 (1,326)(563)85,027 517 (1,519)(1,002)83,298 

12.   Segment information (Primary segment)
Grupo Santander has aligned the information in this note with the underlying information used internally for management reporting and with that presented in Grupo Santander's other public documents.
Grupo Santander's executive committee has been selected to be its chief operating decision maker. Grupo Santander's operating segments reflect its organizational and managerial structures. The executive committee reviews internal reporting based on these segments to assess performance and allocate resources.
The segments are split by geographic area in which profits are earned and type of business. The information is prepared by aggregating the figures for Santander’s various geographic areas and business units, relating it to both the accounting data of the units integrated in each segment and that provided by management information systems. The same general principles as those used in Grupo Santander are applied.
Following is the breakdown of revenue that is deemed to be recognised under Dividend income, Commission income, Gain or losses on financial assets and liabilities not measured at fair value through profit or loss, net, Gain or losses on financial assets and liabilities held for trading, net, Gain or losses on non-trading financial assets and liabilities mandatorily at fair value through profit or loss, Gain or losses on financial assets and liabilities measured at fair value through profit or loss, net, Gain or losses from hedge accounting, net, Other operating income and Income from assets under insurance and reinsurance contracts in the accompanying consolidated income statements for the first six months ended 30 June 2023 and 2022.
126
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In addition to these operating units, which report by geographic area and businesses, Grupo Santander continues to maintain the area of Corporate Centre, that includes the centralized activities relating to equity stakes in financial companies, financial management of the structural exchange rate position, assumed within the sphere of Grupo Santander's assets and liabilities committee, as well as management of liquidity and of shareholders' equity via issuances.
This financial information ('underlying basis') is computed by adjusting reported results for the effects of certain gains and losses (e.g.: capital gains, write-downs, etc.). These gains and losses are items that management and investors ordinarily identify and consider separately to understand better the underlying trends in the business.
Following is the reconciliation between the adjusted profit and the statutory profit corresponding to the first six months ended 30 June 2023 and 2022:
EUR million
Revenue from
 ordinary activities
Profit before taxesProfit
Segment30-06-202330-06-202230-06-202330-06-202230-06-202330-06-2022
Europe19,391 13,649 3,888 2,693 2,536 1,839 
North America13,966 8,154 1,739 2,061 1,346 1,578 
South America20,461 17,613 2,376 3,165 1,458 1,946 
Digital Consumer Bank4,761 3,395 928 1,010 521 572 
Corporate Centre1,121 173 (602)(1,014)(620)(1,041)
Underlying Profit59,700 42,984 8,329 7,915 5,241 4,894 
Adjustments  (239)   
Statutory Profit59,700 42,984 8,090 7,915 5,241 4,894 
113.   Related parties
The parties related to Grupo Santander are deemed to include, in addition to its subsidiaries, associates and joint ventures, Banco Santander’s key management personnel (the members of its board of directors and the executive vice presidents, together with their close family members) and the entities over which the key management personnel may exercise significant influence or control.
Following is a detail of the transactions performed by Grupo Santander with its related parties in the first six months of 2023 and 2022, distinguishing between significant shareholders, members of Banco Santander’s board of directors, Banco Santander’s executive vice presidents, Grupo Santander entities and other related parties. Related party transactions were made on terms equivalent to those that prevail in arm’s-length transactions or, when this was not the case, the related compensation in kind was recognised:
EUR million
30-06-2023
Expenses and incomeSignificant
shareholders
Directors and
executives
Group companies
or entities
Other related
parties
Total
Expenses
Finance costs  79  79 
Leases     
Services received     
Purchases of stocks     
Other expenses  57  57 
  136  136 
Income
Finance income  188 3 191 
Dividends received     
Services rendered     
Sale of stocks     
Other income  709 1 710 
  897 4 901 
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EUR million
30-06-2023
Other transactionsSignificant
shareholders
Directors and
executives
Group companies
or entities
Other related
parties
Total
Financing agreements: loans and capital contributions (lender) 2 376 (199)179 
Financing agreements: loans and capital contributions (borrower)  (29)7 (22)
Guarantees provided   680 680 
Guarantees received     
Commitments acquired  51 3 54 
Dividends and other distributed profit 1  10 11 
Other transactions  36  36 
EUR million
30-06-2023
Balance closing periodSignificant
shareholders
Directors and
executives
Group companies
or entities
Other related
parties
Total
Debt balances:
Customers and commercial debtors     
Loans and credits granted 13 9,687 256 9,956 
Other collection rights  969  969 
 13 10,656 256 10,925 
Credit balances:
Suppliers and creditors granted     
Loans and credits received 21 3,210 115 3,346 
Other payment obligations  358  358 
 21 3,568 115 3,704 

EUR million
30-06-2022
Expenses and incomeSignificant
shareholders
Directors and
executives
Group companies
or entities
Other related
parties
Total
Expenses
Finance costs  16  16 
Leases     
Services received     
Purchases of stocks     
Other expenses  197  197 
  213  213 
Income
Finance income  71  71 
Dividends received     
Services rendered     
Sale of stocks     
Other income  683 1 684 
  754 1 755 
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EUR million
30-06-2022
Other transactionsSignificant
shareholders
Directors and
executives
Group companies
or entities
Other related
parties
Total
Financing agreements: loans and capital contributions (lender)  715 26 741 
Financing agreements: loans and capital contributions (borrower) 9 362 40 411 
Guarantees provided     
Guarantees received     
Commitments acquired  (12)(2)(14)
Dividends and other distributed profit 1  9 10 
Other transactions  (106) (106)

EUR million
31-12-2022
Balance closing periodSignificant
shareholders
Directors and
executives
Group companies
or entities
Other related
parties
Total
Debt balances:
Customers and commercial debtors     
Loans and credits granted 13 9,311 455 9,779 
Other collection rights  946  946 
 13 10,257 455 10,725 
Credit balances:
Suppliers and creditors granted     
Loans and credits received 22 3,239 109 3,370 
Other payment obligations  372  372 
 22 3,611 109 3,742 

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14.   Off-balance-sheet exposures
The off-balance-sheet exposures related to balances representing loans commitments, financial guarantees and other commitments granted (recoverables and non recoverables).
Financial guarantees granted include financial guarantees contracts such as financial bank guarantees, credit derivatives, and risks arising from derivatives granted to third parties; non-financial guarantees include other guarantees and irrevocable documentary credits.
Loan and other commitments granted include all off-balance-sheet exposures, which are not classified as guarantees provided, including loans commitment granted.
EUR million
30-06-202331-12-2022
Loan commitments granted283,903 274,075 
  Of which impaired509 653 
Financial guarantees granted14,401 12,856 
Of which impaired538 521 
Bank sureties14,355 12,813 
Credit derivatives sold46 43 
Other commitments granted113,266 92,672 
Of which impaired607 608 
Other granted guarantees53,651 50,508 
Other59,615 42,164 
The breakdown of the off-balance sheet exposure and impairment on 30 June 2023 and 31 December 2022 by impairment stages is EUR 402,019 million and EUR 370,729 million of exposure and EUR 332 million and EUR 331 million of impairment in stage 1, EUR 7,897 million and EUR 7,092 million of exposure and EUR 184 million and EUR 191 million of impairment in stage 2, and EUR 1,654 million and EUR 1,782 million of exposure and EUR 240 million and EUR 212 million of impairment in stage 3, respectively.
15.   Average headcount and number of branches
The average number of employees at Banco Santander and Grupo Santander, by gender, in the first six months ended 30 June 2023 and 2022 is as follows:
Average headcount
BankGroup
30-06-202330-06-202230-06-202330-06-2022
Men12,26011,86797,35390,747
Women11,73211,355112,663109,055
23,99223,222210,016199,802
The number of branches at 30 June 2023 and 31 December 2022 is as follow:
Number of branches
Group
30-06-202331-12-2022
Spain1,9361,966
Group6,8877,053
8,8239,019
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16.   Other disclosures
a) Valuation techniques for financial assets and liabilities
The following table shows a summary of the fair values, at 30 June 2023 and 31 December 2022, of the financial assets and liabilities indicated below, classified on the basis of the various measurement methods used by Grupo Santander to determine their fair value:
EUR million
30-06-202331-12-2022
Published price quotations in active markets (Level 1)Internal models (Levels 2 and 3)TotalPublished price quotations in active markets (Level 1)Internal models (Levels 2 and 3)Total
Financial assets held for trading61,089 122,745 183,834 45,014 111,104 156,118 
Non-trading financial assets mandatorily at fair value through profit or loss1,738 4,058 5,796 1,800 3,913 5,713 
Financial assets at fair value through profit and loss2,491 7,154 9,645 1,976 7,013 8,989 
Financial assets at fair value through other comprehensive income65,596 21,160 86,756 64,216 21,023 85,239 
Hedging derivatives (assets) 7,532 7,532  8,069 8,069 
Financial liabilities held for trading15,195 119,693 134,888 16,237 98,948 115,185 
Financial liabilities designated at fair value through profit or loss (*)147 36,073 36,220 212 40,056 40,268 
Hedging derivatives (liabilities) 10,288 10,288  9,228 9,228 
Liabilities under insurance contracts (*) 17,584 17,584  16,426 16,426 
(*) See impact of IFRS 17 as at 31 December 2022 (see Note 1.b).
The financial instruments at fair value determined on the basis of published price quotations in active markets (level 1) include government debt securities, private-sector debt securities, derivatives traded in organised markets, securitised assets, shares, short positions and fixed-income securities issued.
In cases where price quotations cannot be observed, management makes its best estimate of the price that the market would set, using its own internal models. In most cases, these internal models use data based on observable market parameters as significant inputs (level 2) and, in cases, they use significant inputs not observable in market data (level 3). In order to make these estimates, various techniques are employed, including the extrapolation of observable market data. The best evidence of the fair value of a financial instrument on initial recognition is the transaction price, unless the fair value of the instrument can be obtained from other market transactions performed with the same or similar instruments or can be measured by using a valuation technique in which the variables used include only observable market data, mainly interest rates.
During the first six months of 2023 and 2022, Grupo Santander did not make any material transfers of financial instruments between measurement levels other than the transfers included in level 3 table.
Grupo Santander has developed a formal process for the systematic valuation and management of financial instruments, which has been implemented worldwide across all the Group’s units. The governance scheme for this process distributes responsibilities between two independent divisions: Treasury (development, marketing and daily management of financial products and market data) and Risk (on a periodic basis, validation of pricing models and market data, computation of risk metrics, new transaction approval policies, management of market risk and implementation of fair value adjustment policies).
The approval of new products follows a sequence of steps (request, development, validation, integration in corporate systems and quality assurance) before the product is brought into production. This process ensures that pricing systems have been properly reviewed and are stable before they are used.
The most important products and families of derivatives, and the related valuation techniques and inputs, by asset class, are detailed in the consolidated annual accounts as at 31 December 2022.
As of 30 June 2023, the CVA (Credit Valuation Adjustment) accounted for was EUR 299 million (a decrease of 14.8% compared to 31 December 2022) and adjustments of DVA (Debt Valuation Adjustment) was EUR 364 million (no changes compared to the end of December 2022). The reduction in CVA is due to the decrease in the credit markets.
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Set forth below are the financial instruments at fair value whose measurement was based on internal models (levels 2 and 3) at 30 June 2023 and 31 December 2022:
EUR millionEUR million
Fair values calculated using internal models at 30-06-2023 (*)Fair values calculated using internal models at 31-12-2022 (*)
Level 2Level 3Level 2Level 3Valuation techniquesMain inputs
ASSETS152,661 9,988 142,832 8,290 
Financial assets held for trading121,705 1,040 110,721 383 
Central banks (**)12,405  11,595  Present value methodYield curves, FX market prices
Credit institutions (**)23,592  16,502  Present value methodYield curves, FX market prices
Customers (**)10,906 145 9,550  Present value methodYield curves, FX market prices
Debt instruments and equity instruments7,804 414 6,537 43 Present value methodYield curves, FX market prices
Derivatives66,998 481 66,537 340 
Swaps52,475 217 54,367 139 Present value method, Gaussian Copula Yield curves, FX market prices, HPI, Basis, Liquidity
Exchange rate options1,229 3 916 4 Black-Scholes ModelYield curves, Volatility surfaces, FX market prices, Liquidity
Interest rate options4,083 29 2,681 39 Black's Model, multifactorial advanced models interest rateYield curves, Volatility surfaces, FX market prices, Liquidity
Interest rate futures29  113  Present value methodYield curves, FX market prices
Index and securities options339 85 354 48 Black’s Model, multifactorial advanced models interest rateYield curves, Volatility surfaces, FX & EQ market prices, Dividends, Liquidity
Other8,843 147 8,106 110 Present value method, Advanced stochastic volatility models and othersYield curves, Volatility surfaces, FX and EQ market prices, Dividends, Liquidity, Dividends, Correlation, HPI, Credit, Others
Hedging derivatives7,531 1 8,069  
Swaps6,828 1 6,687  Present value methodYield curves, FX market prices, Basis
Interest rate options2  2  Black ModelYield curves, FX market prices, Volatility surfaces
Other701  1,380  Present value method, Advanced stochastic volatility models and othersYield curves, Volatility surfaces, FX market prices, Credit, Liquidity, Others
Non-trading financial assets mandatorily at fair value through profit or loss2,146 1,912 2,080 1,833 
Equity instruments970 1,347 643 1,269 Present value methodYield curves, Market price, Dividends and Others
Debt instruments551 337 809 325 Present value methodYield curves
Loans and receivables 625 228 628 239 Present value method, swap asset model and CDSYield curves and Credit curves
Financial assets designated at fair value through profit or loss6,737 417 6,586 427 
Credit institutions626  673  Present value methodYield curves, FX market prices
Customers (***)5,925 5 5,769 5 Present value methodYield curves, FX market prices, HPI
Debt instruments186 412 144 422 Present value methodYield curves, FX market prices
Financial assets at fair value through other comprehensive income14,542 6,618 15,376 5,647 
Equity instruments11 496 9 700 Present value methodYield curves,Market price, Dividends and Others
Debt instruments11,373 263 11,869 229 Present value methodYield curves, FX market prices
Loans and receivables3,158 5,859 3,498 4,718 Present value methodYield curves, FX market prices and Credit curves
LIABILITIES182,818 820 163,733 925 
Financial liabilities held for trading119,291 402 98,533 415 
Central banks (**)16,216  5,759  Present value methodFX market prices, Yield curves
Credit institutions (**)14,140  9,796  Present value methodFX market prices, Yield curves
Customers19,921  12,226  Present value methodFX market prices, Yield curves
Derivatives61,567 402 64,147 415 
Swaps47,317 133 51,191 235 Present value method, Gaussian Copula Yield curves, FX market prices, Basis, Liquidity, HPI
Exchange rate options1,182  769  Black Model, multifactorial advanced models interest rateYield curves, Volatility surfaces, FX market prices, Liquidity
Interest rate options4,524 22 3,268 19 Black-Scholes ModelYield curves, Volatility surfaces, FX market prices
Index and securities options599 63 591 42 Black-Scholes ModelYield curves, FX market prices, Liquidity
Interest rate and equity futures32  807  Present value methodYield curves, Volatility surfaces, FX & EQ market prices, Dividends, Correlation, Liquidity, HPI
Other7,913 184 7,521 119 Present value method, Advanced stochastic volatility models and othersYield curves, Volatility surfaces, FX & EQ market prices, Dividends, Correlation, HPI, Credit, Others
Short positions7,447  6,605  Present value methodYield curves ,FX market prices, Equity
Hedging derivatives10,235 53 9,214 14 
Swaps8,598 53 8,142 14 Present value methodYield curves ,FX market prices, Basis
Other1,637  1,072  Present value method, Advanced stochastic volatility models and othersYield curves, Volatility surfaces, FX market prices, Credit, Liquidity and others
Financial liabilities designated at fair value through profit or loss (****)36,073  39,905 151 Present value methodYield curves, FX market prices
Liabilities under insurance contracts (****)17,219 365 16,081 345 Present Value Method with actuarial techniquesMortality tables and yield curves
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(*) The internal models of level 2 implement figures based on the parameters observed in the market, while level 3 internal models uses significant inputs that are not observable in market data.
(**)    Includes mainly short-term loans/deposits and repurchase/reverse repurchase agreements with corporate customers (mainly brokerage and investment companies).
(***) Includes mainly structured loans to corporate clients.
(****) See impact of IFRS 17 as at 31 December 2022 (see Note 1.b).

Level 3 financial instruments
Set forth below are the Group’s main financial instruments measured using unobservable market data as significant inputs of the internal models (level 3):
HTC&S (Hold to collect and sale) syndicated loans classified in the fair value category with changes in other comprehensive income, where the cost of liquidity is not directly observable in the market, as well as the prepayment option in favour of the borrower.
Illiquid equity instruments in non-trading portfolios, classified at fair value through profit or loss and at fair value through equity.
Instruments in Santander UK’s portfolio (loans, debt instruments and derivatives) linked to the House Price Index (HPI). Even if the valuation techniques used for these instruments may be the same as those used to value similar products (present value in the case of loans and debt instruments, and the Black-Scholes model for derivatives), the main factors used in the valuation of these instruments are the HPI spot rate, the growth and volatility thereof, and the mortality rates, which are not always observable in the market and, accordingly, these instruments are considered illiquid.
Callable interest rate derivatives (Bermudan-style options) where the main unobservable input is mean reversion of interest rates.
Trading derivatives on interest rates, taking as an underlying asset titling and with the amortization rate (CPR, Conditional prepayment rate) as unobservable main entry.
Derivatives from trading on inflation in Spain, where volatility is not observable in the market.
Equity volatility derivatives, specifically indices and equities, where volatility is not observable in the long term.
Derivatives on long-term interest rate and FX in some units (mainly South America) where for certain underlyings it is not possible to demonstrate observability to these terms.
Debt instruments referenced to certain illiquid interest rates, for which there is no reasonable market observability.
The measurements obtained using the internal models might have been different if other methods or assumptions had been used with respect to interest rate risk, to credit risk, market risk and foreign currency risk spreads, or to their related correlations and volatilities. Nevertheless, the Bank’s directors consider that the fair value of the financial assets and liabilities recognised in the interim condensed consolidated balance sheet and the gains and losses arising from these financial instruments are reasonable.
The net amount recorded in the results of the first six months of 2023 arising from models whose significant inputs are unobservable market data (level 3) amounted to EUR 178 million profit (EUR 19 million in the first six months of 2022).

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The table below shows the effect, at 30 June 2023 and 31 December 2022, on the fair value of the main financial instruments classified as Level 3 of a reasonable change in the assumptions used in the valuation. This effect was determined by applying the probable valuation ranges of the main unobservable inputs detailed in the following table:
30-06-2023
Portfolio/InstrumentValuation techniqueMain unobservable inputsRangeWeighted averageImpacts (EUR million)
(Level 3)Unfavourable scenarioFavourable scenario
Financial assets held for trading
Loans and advances to customers
Repos/Reverse reposOthersLong-term repo spreadn.a.n.a.(0.04)0.00
Debt securities
Corporate debtDiscounted Cash FlowsCredit spread
0% - 10%
5.04%(1.51)1.54
Corporate debtPrice basedMarket price
85% - 115%
100.00%0.000.00
Government debtDiscounted Cash FlowsDiscount curve
0% - 8%
3.93%(8.25)7.97
Derivatives
CCSDiscounted Cash FlowsInterest rate
(1.4)% - 1.4%
0.00%0.000.00
CCSForward estimationInterest rate
(6)bp - 6bp
2.32bp
(0.04)0.07
EQ OptionsEQ option pricing modelVolatility
0% - 90%
61.30%(0.38)0.84
EQ OptionsLocal volatilityVolatility
10% - 90%
50.00%(1.91)1.91
FRAsAsset Swap modelInterest rate
0% - 6%
2.71%(0.94)0.78
Inflation DerivativesAsset Swap modelInflation Swap Rate
0% - 10%
3.41%(0.29)0.15
IR OptionsIR option pricing modelVolatility
0% - 60%
35.82%(0.26)0.38
IRSAsset Swap modelInterest rate
0% - 15%
9.20%(0.05)0.08
IRSDiscounted Cash FlowsCredit spread
1.1% - 5.8%
3.67%(1.80)1.95
IRSDiscounted Cash FlowsSwap rate
8.2% - 8.7%
8.44%(0.54)0.53
IRSForward estimationInterest rate
(6)bp - 6bp
0.12bp
(0.04)0.05
IRSOthersOthers
5% - n.a
n.a(0.69)0.28
IRSPrepayment modellingPrepayment rate
3.1% - 5.7%
4.33%0.000.16
OthersForward estimationPrice
0% - 2%
0.62%(0.46)0.20
Property derivativesOption pricing modelGrowth rate
(5)% - 5%
0.00%(4.08)4.08
Financial assets designated at fair value through profit or loss
Loans and advances to customers
LoansDiscounted Cash FlowsCredit spreads
0.1% - 2%
1.05%(0.15)0.15
Mortgage portfolioBlack Scholes modelGrowth rate
(5)% - 5%
0.00%(0.47)0.47
Repos/Reverse reposOthersRepo curve
4.8bp - 6.7bp
5.63bp
0.000.00
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30-06-2023
Portfolio/InstrumentValuation techniqueMain unobservable inputsRangeWeighted averageImpacts (EUR million)
(Level 3)Unfavourable scenarioFavourable scenario
Debt securities
Other debt securitiesOthersInflation Swap Rate
0% - 8%
3.88%(4.51)4.24
Non-trading financial assets mandatorily at fair value through profit or loss
Debt securities
Property securitiesProbability weightingGrowth rate
5% - 5%
0%(0.47)0.47
Equity instruments
EquitiesPrice BasedPrice
90% - 110%
100%(134.66)134.66
Financial assets at fair value through other comprehensive income
Loans and advances to customers
LoansDiscounted Cash FlowsCredit spread
n.a
n.a(22.17)0.00
LoansDiscounted Cash FlowsInterest rate curve
8% - 9%
8.60%(0.86)0.86
LoansDiscounted Cash FlowsMargin of a reference portfolio
(1)bp - 1bp
0bp
(22.80)22.80
LoansForward estimationCredit spread
1.68% - 2.7%
1.68%(0.68)0.00
Debt securities
Corporate debtDiscounted Cash FlowsMargin of a reference portfolio
(1)bp - 1bp
0bp(0.52)0.52
Government debtDiscounted Cash FlowsInterest rate
(1.9)% - 0.1%
(0.87)%(0.01)0.01
Equity instruments
EquitiesPrice BasedPrice
90% - 110%
100.00%(49.63)49.63
Financial liabilities held for trading
Derivatives
Cap&FloorVolatility option modelVolatility
10% - 90%
32.37%(0.77)0.30






January - June 2023
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31-12-2022
Portfolio/InstrumentValuation techniqueMain unobservable inputsRangeWeighted averageImpacts (EUR million)
(Level 3)Unfavourable scenarioFavourable scenario
Financial assets held for trading
Debt securities
Corporate debtDiscounted Cash FlowsCredit spread
0% - 20%
10.07%(1.38)1.40
Corporate debtPrice basedMarket price
85% - 115%
100.00%
Government debtDiscounted Cash FlowsDiscount curve
0% - 10%
4.92%(8.34)8.07
Derivatives
CCSDiscounted Cash FlowsInterest rate
(0.70)% - 0.70%
0.00%
CCSForward estimationInterest rate
(4)bp - 4bp
0.42bp
(0.06)0.07
CDSDiscounted Cash flowsCredit Spread
14.90bp - 42.10bp
21.99bp
(0.05)0.02
EQ OptionsEQ option pricing modelVolatility
0% - 90%
61.30%(0.23)0.48
EQ OptionsLocal volatilityVolatility
10% - 90%
50.00%(1.05)1.05
FRAsAsset Swap modelInterest rate
0% - 6%
2.71%(1.16)0.95
Fx SwapOthersOthersn.a.n.a(1.37)1.37
Inflation DerivativesAsset Swap modelInflation Swap Rate
0% - 10%
3.41%(0.21)0.11
Inflation DerivativesVolatility option modelVolatility
0% - 40%
17.37%(0.14)0.11
IR OptionsIR option pricing modelVolatility
0% - 60%
35.82%(0.30)0.44
IRSAsset Swap modelInterest rate
0% - 15%
9.20%(0.05)0.08
IRSDiscounted Cash FlowsCredit spread
1.25% - 6.29%
3.89%(2.25)2.47
IRSDiscounted Cash FlowsSwap rate
8.6% - 9.1%
8.84%(0.02)0.03
IRSForward estimationInterest rate
(6)pb - 6pb
0.13bp
(0.04)0.04
IRSOthersOthers
5% - n.a
n.a(11.58)
IRSPrepayment modellingPrepayment rate
2.5% - 6.2%
4.17%(0.06)0.05
OthersForward estimationPrice
0% - 2%
0.62%(0.53)0.24
Property derivativesOption pricing modelGrowth rate
(5)% - 5%
0.00%(5.75)5.75
Financial assets designated at fair value through profit or loss
Loans and advances to customers
LoansDiscounted Cash FlowsCredit spreads
0.1% - 2%
1.05%(0.18)0.18
Mortgage portfolioBlack Scholes modelGrowth rate
(5)% - 5%
0.00%(0.79)0.79
31-12-2022
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Portfolio/InstrumentValuation techniqueMain unobservable inputsRangeWeighted averageImpacts (EUR million)
(Level 3)Unfavourable scenarioFavourable scenario
Debt securities
Other debt securitiesOthersInflation Swap Rate
0% - 10%
4.74%(4.25)3.83
Non-trading financial assets mandatorily at fair value through profit or loss
Debt securities
Corporate debtDiscounted Cash FlowsMargin of a reference portfolio
(1)bp - 1bp
0.01bp
(0.33)0.33
Corporate debtProbability weightingGrowth rate
(5)% - 5%
0.00%(0.68)0.68
Equity instruments
EquitiesPrice BasedPrice
90% - 110%
100.00%(126.87)126.87
Financial assets at fair value through other comprehensive income
Loans and advances to customers
LoansDiscounted Cash FlowsCredit spreadn.a.n.a(24.10)
LoansDiscounted Cash FlowsInterest rate curve
0.8% - 1.0%
0.88%(0.08)0.08
LoansDiscounted Cash FlowsMargin of a reference portfolio
(1)bp - 1bp
0bp
(17.51)17.51
LoansForward estimationCredit spread
2.56% - 3.40%
2.56%(0.49)
Debt securities
Government debtDiscounted Cash FlowsInterest rate
(0.4)% - 1.6%
0.63%(0.01)0.01
Equity instruments
EquitiesPrice BasedPrice
90% - 110%
100.00%(70.04)70.04
Financial liabilities held for trading
Derivatives
Cap&FloorVolatility option modelVolatility
10% - 90%
40.73%(0.29)0.18
Financial liabilities designated at fair value through profit or loss
Loans and advances to customers
Repos/Reverse reposOthersLong-term repo spreadn.a.n.a.(0.13)


January - June 2023
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Lastly, the changes in the financial instruments classified as level 3 in the first six months of 2023 and 2022 were as follows:
01-01-2023Changes30-06-2023
EUR millionFair value calculated using internal models (Level 3)Purchases/SettlementsSales/AmortisationChanges in fair value recognized in profit or lossChanges in fair value recognised in equityLevel reclassificationsOtherFair value calculated using internal models (Level 3)
Financial assets held for trading383 198 (72)77  303 151 1,040 
Customers   (1)  146 145 
Debt instruments42 52 (4)1  316 6 413 
Equity instruments1       1 
Trading derivatives340 146 (68)77  (13)(1)481 
Swaps139  (3)93   (12)217 
Exchange rate options4   (1)   3 
Interest rate options39   (10)   29 
Index and securities options48 52  3  (23)5 85 
Other110 94 (65)(8) 10 6 147 
Hedging derivatives (Assets)     1  1 
Swaps     1  1 
Financial assets designated at fair value through profit or loss427   (40)  30 417 
Loans and advances to customers5       5 
Debt instruments422   (40)  30 412 
Non-trading financial assets mandatorily at fair value through profit or loss1,833 163 (116)48   (16)1,912 
Loans and advances to customers239 59 (63)(16)  9 228 
Debt instruments325 32 (25)3   2 337 
Equity instruments1,269 72 (28)61   (27)1,347 
Financial assets at fair value through other comprehensive income5,647 4,197 (3,595) (222)505 86 6,618 
Loans and advances to customers4,718 4,196 (3,590) 23 473 39 5,859 
Debt instruments229  (3) (1)32 6 263 
Equity instruments700 1 (2) (244) 41 496 
TOTAL ASSETS8,290 4,558 (3,783)85 (222)809 251 9,988 
Financial liabilities held for trading415 304 (101)(91) (118)(7)402 
Trading derivatives415 304 (101)(91) (118)(7)402 
Swaps235 104 (70)(25) (97)(14)133 
Exchange rate options 24 (24)     
Interest rate options19 7 (1)(3)   22 
Index and securities options42 38 (6)3  (21)7 63 
Others119 131  (66)   184 
Hedging derivatives (Liabilities)14   3  36  53 
Swaps14   3  36  53 
Financial liabilities designated at fair value through profit or loss (*)151  (5)1   (147) 
Liabilities covered by insurance and reinsurance contracts (*)345   (6)  26 365 
TOTAL LIABILITIES925 304 (106)(93) (82)(128)820 
(*) See impact of IFRS 17 as at 31 December 2022 (see Note 1.b).
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01-01-2022Changes30-06-2022
EUR millionFair value calculated using internal models (Level 3)Purchases/SettlementsSales/AmortisationChanges in fair value recognized in profit or lossChanges in fair value recognised in equityLevel reclassificationsOtherFair value calculated using internal models (Level 3)
Financial assets held for trading537 29 (9)(52) (2)14 517 
Debt instruments22   1   5 28 
Equity instruments2   (1)   1 
Trading derivatives513 29 (9)(52) (2)9 488 
Swaps224   5   (13)216 
Exchange rate options12  (9)11   (1)13 
Interest rate options182   (98) (1) 83 
Index and securities options41   1   (40)2 
Other54 29  29  (1)63 174 
Financial assets designated at fair value through profit or loss418  (3)4   75 494 
Credit institutions        
Loans and advances to customers18  (3)(2)   13 
Debt instruments400   6   75 481 
Non-trading financial assets mandatorily at fair value through profit or loss1,865 112 (218)110  (29)105 1,945 
Loans and advances to customers268 20 (67)40   58 319 
Debt instruments366  (25)(3) (29)2 311 
Equity instruments1,231 92 (126)73   45 1,315 
Financial assets at fair value through other comprehensive income4,847 4,962 (5,187) (191)205 69 4,705 
Loans and advances to customers3,880 4,960 (5,177) (17)137 5 3,788 
Debt instruments146  (1) 9  63 217 
Equity instruments821 2 (9) (183)68 1 700 
TOTAL ASSETS7,667 5,103 (5,417)62 (191)174 263 7,661 
Financial liabilities held for trading160 84 (61)42  (14) 211 
Trading derivatives160 84 (61)42  (14) 211 
   Swaps44 15 (5)80   (13)121 
   Exchange rate options7 6 (14)1     
   Interest rate options26 42 (20)(16)   32 
   Index and securities options67  (2)   (65) 
   Interest rate and equity futures        
   Others16 21 (20)(23) (14)78 58 
Financial liabilities designated at fair value through profit or loss (*)151  (2)1    150 
Liabilities covered by insurance and reinsurance contracts (*)318  (97)   48 269 
TOTAL LIABILITIES629 84 (160)43  (14)48 630 
(*) See impact of IFRS 17 as at 31 December 2022 (see Note 1.b)
January - June 2023
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b) Refinancing and restructured transactions
The following terms are used with the meanings specified below:
Refinancing transaction: transaction that is granted or used, for reasons relating to current or foreseeable financial difficulties of the borrower, to repay one or more of the transactions granted to it, or through which the payments on such transactions are brought fully or partially up to date, in order to enable the borrowers of the cancelled or refinanced transactions to repay their debt (principal and interest) because they are unable, or might foreseeably become unable, to comply with the conditions thereof in due time and form.
Restructured transaction: transaction with respect to which, for economic or legal reasons relating to current or foreseeable financial difficulties of the borrower, the financial terms and conditions are modified in order to facilitate the payment of the debt (principal and interest) because the borrower is unable, or might foreseeably become unable, to comply with the aforementioned terms and conditions in due time and form, even if such modification is envisaged in the agreement.
For maximum guarantees amount, we will consider as follows:
Real guarantees: the appraisal amount or valuation amount of the real guarantees received; for each transaction it cannot be higher than the covered amount of exposure.































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30-06-2023
TotalOf which: impaired
Without real guaranteeWith real guaranteeWithout real guaranteeWith real guarantee
Maximum amount of the actual collateral that can be consideredMaximum amount of the actual collateral that can be considered
Amounts in million euros, except number of transactions in unitsNumber of transactionsGross amountNumber of operationsGross amountMortgage guaranteeOther guaranteesImpairment of accumulated value or accumulated losses in fair value due to credit riskNumber of transactionsGross amountNumber of operationsGross amountMortgage guaranteeOther guaranteesImpairment of accumulated value or accumulated losses in fair value due to credit risk
Credit entities
Public sector10,578364365239393
Other financial institutions and: individual shareholder1,1971681,034347721297462269660158194858
Non financial institutions and individual shareholder304,0588,55060,0277,6524,3771,7503,504160,3293,05039,7714,2602,3718613,010
Of which: Financing for constructions and property development16,4761382,111528421371699,867881,28126019415145
Other warehouses5,782,4496,877513,6229,5894,8073,7414,6373,098,6093,020267,6464,4921,8871,8053,441
Total6,098,28215,959574,71917,5939,2585,6208,2183,259,5696,142308,0868,9104,2772,7146,512
Financing classified as non-current assets and disposable groups of items that have been classified as held for sale







January - June 2023
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31-12-2022
TotalOf which: impaired
Without real guaranteeWith real guaranteeWithout real guaranteeWith real guarantee
Maximum amount of the actual collateral that can be consideredMaximum amount of the actual collateral that can be considered
Amounts in million euros, except number of transactions in unitsNumber of transactionsGross amountNumber of operationsGross amountMortgage guaranteeOther guaranteesImpairment of accumulated value or accumulated losses in fair value due to credit riskNumber of transactionsGross amountNumber of operationsGross amountMortgage guaranteeOther guaranteesImpairment of accumulated value or accumulated losses in fair value due to credit risk
Credit entities
Public sector6,679227317267213525
Other financial institutions and: individual shareholder1,210321785339888661641962013522655
Non financial institutions and individual shareholder312,9349,57860,0038,4194,7901,8343,912174,3003,17839,4794,8902,7418863,439
Of which: Financing for constructions and property development15,5781251,8905704234820810,325781,25533521333188
Other warehouses5,878,4555,790492,2329,4924,8353,5024,2873,735,4122,911246,7514,0551,9179103,122
Total6,199,27815,916553,05118,2579,7155,4228,2663,910,3606,100286,8639,0854,6821,8026,621
Financing classified as non-current assets and disposable groups of items that have been classified as held for sale





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c) Real estate business – Spain
i) Portfolio of home purchase loans to families
Home purchase loans granted to families in Spain on 30 June 2023 amounted to EUR 61,606 million (EUR 63,688 million at 31 December 2022). Of which mortgage guarantees are 99.63%:
Million euros
30-06-202331-12-2022
Gross AmountOf which: impairedGross AmountOf which: impaired
Home purchase loans to families61,606 987 63,688 1,088 
- Without mortgage guarantee229 14 288 24 
- With mortgage guarantee61,377 973 63,400 1,064 
The risk profile of the home purchase mortgage loan portfolio in Spain remained at a medium-low level, with limited prospects of additional impairment:
Principal is repaid on all mortgages from the start.
Early repayment is common so the average life of the transaction is well below that of the contract.
High quality of collateral concentrated almost exclusively in financing the first home.
Average affordability rate at the end of June stood at 29%.
94.04% of the portfolio has a LTV below 80%, calculated as total risk/latest available house appraisal.
30-06-2023
Gross amount in books on the amount of the last appraisal (loan to value)
Million eurosLess than or equal to 40%More than 40% or less than 60%More than 60% and less than 80%More than 80% and less or equal to 100%More than 100%Total
Gross amount18,444 20,765 18,512 2,523 1,133 61,377 
Of which: impaired142 193 204 167 267 973 
31-12-2022
Gross amount in books on the amount of the last appraisal (loan to value)
Million eurosLess than or equal to 40%More than 40% or less than 60%More than 60% and less than 80%More than 80% and less or equal to 100%More than 100%Total
Gross amount17,877 20,617 20,225 3,294 1,387 63,400 
Of which: impaired132 192 220 181 339 1,064 
ii) Financing construction and property development
At 30 June 2022 and 31 December 2022 the financing amount related to construction and real estate business in Spain amounted to EUR 2,246 million and EUR 2,283 million net of allowances, respectively.
30-06-2023
Million eurosGross amountExcess of gross exposure over maximum recoverable amount of effective collateralSpecific allowance
Financing for construction and property development recognised by the Group's credit institutions (including land) (business in Spain)2,282 209 36 
Of which: watchlist/ impaired75 8 26 
Memorandum items: Written-off assets376 
January - June 2023
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31-12-2022
Million eurosGross amountExcess of gross exposure over maximum recoverable amount of effective collateralSpecific allowance
Financing for construction and property development recognised by the Group's credit institutions (including land) (business in Spain)2,327 211 44 
Of which: watchlist/ impaired94 21 33 
Memorandum items: Written-off assets487 
30-06-202331-12-2022
Million eurosCarrying amount
Memorandum items:
Total loans and advances to customers excluding the public sector (business in Spain) (book value)243,814 250,702 
Total consolidated assets (Total business) (book value)1,780,493 1,734,659 
Impairment losses and provision for exposure classified as normal (business in Spain)1,247 1,311 
At the end 30 June 2023 and 31 December 2022 the concentration of this portfolio was as follows:
Loans: gross amount
Million euros30-06-202331-12-2022
1. Without mortgage guarantee36 42 
2. With mortgage guarantee2,246 2,285 
2.1 Completed buildings951 1,138 
2.1.1 Residential528 674 
2.1.2 Other423 464 
2.2 Buildings and other constructions under construction1,273 1,110 
2.2.1 Residential1,216 1,103 
2.2.2 Other57 7 
2.3 Land22 37 
2.3.1 Developed consolidated land14 25 
2.3.2 Other land8 12 
Total2,282 2,327 
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d) Foreclosed real estate assets
The following table shows the breakdown at 30 June 2023 and 31 December 2022 of the foreclosed assets for the Spanish business:
30-06-2023
Million eurosGross carrying amountValuation AdjustmentsOf which: Impairment losses since time of the foreclosureCarrying amount
Property assets arising from financing provided to construction and property development companies5,241 2,941 2,162 2,300 
Of which:
Completed Buildings1,210 630 522 580 
Residential262 126 102 136 
Other948 504 420 444 
Buildings under construction92 48 36 44 
Residential11 8 5 3 
Other81 40 31 41 
Land3,939 2,263 1,604 1,676 
Developed Land1,245 664 403 581 
Other land2,694 1,599 1,201 1,095 
Property assets from home purchase mortgage loans to households533 229 157 304 
Other foreclosed property assets148 72 56 76 
Total property assets5,922 3,242 2,375 2,680 
31-12-2022
Million eurosGross carrying amountValuation AdjustmentsOf which: Impairment losses since time of the foreclosureCarrying amount
Property assets arising from financing provided to construction and property development companies5,587 3,097 2,275 2,490 
Of which:
Completed Buildings1,456 713 583 743 
Residential341 157 127 184 
Other1,115 556 456 559 
Buildings under construction92 44 32 48 
Residential25 7 4 18 
Other67 37 28 30 
Land4,039 2,340 1,660 1,699 
Developed Land1,286 689 415 597 
Other land2,753 1,651 1,245 1,102 
Property assets from home purchase mortgage loans to households659 274 190 385 
Other foreclosed property assets176 80 61 96 
Total property assets6,422 3,451 2,526 2,971 
Additionally, Grupo Santander has participation in entities holding real estate assets foreclosed or received in payment of debts for an amount of EUR 185 million, mainly in Project Quasar Investments 2017, S.L. (EUR 155 million), and capital instruments foreclosed or received in payment of debts for an amount of EUR 14 million.





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e) Solvency information
The Group commands a solvency position above the levels required by regulators and by the European Central bank. At 30 June 2023, at a consolidated level, the Group must maintain a minimum capital ratio of 9.14% of CET1 fully loaded (4.5% being the requirement for Pillar I, 0.89% being the requirement for Pillar II, 2.5% being the requirement for capital conservation buffer, 1% being the requirement for G-SIB and 0.25% being the requirement for anti-cyclical capital buffer).
Grupo Santander must also maintain a minimum capital ratio of 10.94% of Tier 1 fully loaded and a minimum total ratio of 13.33% fully loaded.
At 30 June 2023, the Group has a capital ratio regulatory CET1 of 12.30% and a total ratio of 16.03%, the CET1 fully loaded is 12.24%.
Capital ratio
30-06-202331-12-2022
Capital coefficients
Level 1 ordinary eligible capital (EUR million)77,62874,202
Level 1 additional eligible capital (EUR million)8,8568,831
Level 2 eligible capital (EUR million)14,66914,359
Risk-weighted assets (EUR million)631,149609,266
Level 1 ordinary capital coefficient (CET 1)12.30 %12.18 %
Level 1 additional capital coefficient (AT1)1.40 %1.45 %
Level 1 capital coefficient (TIER1)13.70 %13.63 %
Level 2 capital coefficient (TIER 2)2.33 %2.36 %
Total capital coefficient16.03 %15.99 %

Leverage
30-06-202331-12-2022
Leverage
Tier 1 capital (EUR million)86,485 83,033 
Exposure (EIR million)1,796,203 1,750,626 
Leverage ratio4.81 %4.74 %

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17.   Additional disclosure requirements
This note includes relevant information about additional disclosure requirements.
17.1    Parent company financial statements
Following are the summarised balance sheets of Banco Santander, S.A. as of 30 June 2023 and 31 December 2022. In the financial information of the Parent, investments in subsidiaries, jointly controlled entities and associates are recorded at cost.
UNAUDITED CONDENSED BALANCE SHEETS30 June 202331 December 2022
(Parent company only)(Millions of Euros)
Assets
Cash and due from banks158,281 177,920 
Of which:
To bank subsidiaries7,510 14,548 
Trading account assets104,836 92,128 
Investment securities58,000 47,560 
Of which:
To bank subsidiaries16,248 14,287 
To non-bank subsidiaries1,171 1,327 
Net Loans and leases302,561 314,905 
Of which:
To non-bank subsidiaries23,473 25,312 
Investment in affiliated companies96,997 94,213 
Of which:
To bank subsidiaries73,360 70,698 
To non-bank subsidiaries23,637 23,515 
Premises and equipment, net6,466 6,513 
Other assets14,663 16,787 
Total assets741,804 750,026 
Liabilities
Deposits378,537 418,841 
Of which:
To bank subsidiaries8,514 16,619 
To non-bank subsidiaries12,995 15,106 
Short-term debt93,116 54,255 
Long-term debt104,059 114,447 
Total debt197,175 168,702 
Of which:
To bank subsidiaries88  
To non-bank subsidiaries2,147 1,638 
Other liabilities94,986 92,437 
Total liabilities670,698 679,980 
Stockholders' equity
Capital stock8,092 8,397 
Retained earnings and other reserves63,014 61,649 
Total stockholders' equity71,106 70,046 
Total liabilities and Stockholders’ Equity741,804 750,026 
January - June 2023
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Following are the summarised unaudited statements of income of Banco Santander, S.A. for the periods ended 30 June 2023 and 2022.
UNAUDITED CONDENSED STATEMENTS OF INCOMESix months endedSix months ended
(Parent company only)30 June 202330 June 2022
(Millions of Euros)
Interest income13,380 7,004 
Interest from earning assets10,249 4,191 
Dividends from affiliated companies3,131 2,813 
Of which:
From bank subsidiaries2,618 2,625 
From non-bank subsidiaries513 188 
Interest expense(6,938)(2,068)
Interest income / (Charges)6,442 4,936 
Provision for credit losses(755)(818)
Interest income / (Charges) after provision for credit losses5,687 4,118 
Non-interest income:2,397 2,558 
Non-interest expense:(4,187)(4,202)
Income before income taxes3,897 2,474 
Income tax expense(243)(43)
Net income3,654 2,431 
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Following are the summarised unaudited statements of comprehensive income of Banco Santander, S.A. for the periods ended 30 June 2023 and 2022.
UNAUDITED CONDENSED STATEMENTS OFSix months endedSix months ended
COMPREHENSIVE INCOME (Parent company only)30 June 202330 June 2022
(Millions of Euros)
NET INCOME3,654 2,431 
OTHER COMPREHENSIVE INCOME (183)(683)
Items that may be reclassified subsequently to profit or loss104 (551)
Hedging instruments (items not designated)  
Revaluation gains (losses)  
Amounts transferred to income statement  
Other reclassifications  
Debt instruments at fair value with changes in other comprehensive income43 (378)
Revaluation gains (losses)38 (327)
Amounts transferred to income statement5 (52)
Other reclassifications  
Cash flow hedges:133 (408)
Revaluation gains/(losses)(24)(394)
Amounts transferred to income statement157 (14)
Amounts transferred to initial carrying amount of hedged items  
Other reclassifications  
Hedges of net investments in foreign operations:  
Exchange differences  
Non-current assets held for sale  
Income tax(72)235 
Items that will not be reclassified to profit or loss:(287)(132)
Actuarial gains/(losses) on pension plans12 217 
Other recognised income and expense of investments in subsidiaries, joint ventures and associates  
Changes in the fair value of equity instruments measured at fair value through other comprehensive income(275)(344)
Gains or losses resulting from the accounting for hedges of equity instruments measured at fair value through other comprehensive income, net  
Changes in the fair value of equity instruments measured at fair value through other comprehensive income (hedged item)(41)37 
Changes in the fair value of equity instruments measured at fair value through other comprehensive income (hedging instrument)41 (37)
Changes in the fair value of financial liabilities at fair value through profit or loss attributable to changes in credit risk(34)84 
Income tax relating to items that will not be reclassified10 (89)
TOTAL COMPREHENSIVE INCOME3,471 1,748 
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Following are the summarised unaudited cash flow statements of Banco Santander, S.A. for the periods ended 30 June 2023 and 2022.
UNAUDITED CONDENSED CASH FLOW STATEMENTSSix months endedSix months ended
(Parent company only)30 June 202330 June 2022
(Millions of Euros)
1. Cash flows from operating activities
Consolidated profit3,654 2,431 
Adjustments to profit2,080 (483)
Net increase/decrease in operating assets(10,186)(59,337)
Net increase/decrease in operating liabilities(14,608)80,616 
Reimbursements/payments of income tax1,134 (287)
Total net cash flows from operating activities (1)(17,926)22,940 
2. Cash flows from investing activities
Investments (-)(2,438)(2,072)
Divestments (+)4,099 4,440 
Total net cash flows from investment activities (2)1,661 2,368 
3. Cash flows from financing activities
Issuance of own equity instruments  
Disposal of own equity instruments336 202 
Acquisition of own equity instruments(1,622)(1,067)
Issuance of debt securities1,500  
Redemption of debt securities(438)(1,203)
Dividends paid(963)(869)
Issuance/Redemption of equity instruments  
Other collections/payments related to financing activities(87)(158)
Total net cash flows from financing activities (3)(1,274)(3,095)
4. Effect of exchange rate changes on cash and cash equivalents (4)(429)448 
5. Net increase/decrease in cash and cash equivalents (1+2+3+4)(17,968)22,661 
Cash and cash equivalents at beginning of period130,083 91,736 
Cash and cash equivalents at end of period112,115 114,397 
17.2    Preference Shares and Preferred Securities
The following table shows the balance of the preference shares and preferred securities as of 30 June 2023 and 31 December 2022:
30 June 202331 December 2022
(Millions of Euros)
Preference shares205 198 
Preferred securities7,864 7,898 
Total at period-end8,069 8,096 
Both preference shares and preferred securities are recorded under the “Financial liabilities at amortized cost – Subordinated Liabilities” caption in the consolidated balance sheet as of 30 June 2023 and 31 December 2022.
Preference shares include the financial instruments issued by the consolidated companies which, although equity for legal purposes, do not meet the requirements for classification as equity in the financial statements. These shares do not carry any voting rights and are non-cumulative.
Preference shares include non-cumulative preferred non-voting shares issued by Santander UK plc.
Preferred securities include non-cumulative preferred non-voting securities issued by Banco Santander, S.A.
For the purposes of payment priority, preferred securities are junior to all general creditors and to subordinated deposits. The payment of dividends on these securities, which have no voting rights, is conditional upon obtaining sufficient distributable profit and upon the limits imposed by Spanish banking regulations on equity.

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Preference shares and preferred securities are perpetual securities and there is no obligation that requires the Group to redeem them. All securities have been fully subscribed by third parties outside the Group. In the consolidated balance sheets, these securities are shown net of any temporary transactions relating to liquidity guarantees.
For further information, see Note 23.c. to our consolidated financial statements in Part 1 of our 2022 Form 20-F filed with the SEC on 1 March 2023 and Note 9.b. to our consolidated financial statements in Part 2 of this report.

Outstanding at 30 June 2023
Amount in
Preference SharescurrencyInterest rateRedemption
Issuer/Date of issueCurrency(million)Option (A)
Santander UK plc, October 1995Pounds Sterling80.310.375 %No option
Santander UK plc, February 1996Pounds Sterling80.310.375 %No option
Outstanding at 30 June 2023
Amount in
Preferred SecuritiescurrencyInterest rateMaturity date
Issuer/Date of issueCurrency(million)
Banco Santander, S.A.
Banco Santander, S.A., September 2017Euro1,000.0 5.25 %(B)Perpetuity
Banco Santander, S.A., March 2018Euro1,500.0 4.75 %(C)Perpetuity
Banco Santander, S.A., February 2019US Dollar1,200.0 7.50 %(D)Perpetuity
Banco Santander, S.A., January 2020Euro1,500.0 4.375 %(E)Perpetuity
Banco Santander, S.A., May 2021US Dollar1,000.0 4.75 %(F)Perpetuity
Banco Santander, S.A., May 2021Euro750.0 4.125 %(G)Perpetuity
Banco Santander, S.A., September 2021Euro1,000.0 3.625 %(H)Perpetuity
Santander Finance Preferred, S.A. (Unipersonal), September 2004Euro144.0 
€CMS 10 +0.05% subject to a maximum distribution of 8% per annum
Perpetuity
A.From these dates the issuer can redeem the shares, subject to prior authorization by the national supervisor.
B.Payment is subject to certain conditions and to the discretion of Banco Santander. The 5.25% interest rate is set for the first six years. After that, it will be reviewed by applying a margin of 499.9 basis points on the 5-year Mid-Swap Rate.
C.Payment is subject to certain conditions and to the discretion of Banco Santander. The 4.75% interest rate is set for the first seven years. After that, it will be reviewed by applying a margin of 409.7 basis points on the Mid-Swap Rate.
D.Payment is subject to certain conditions and to the discretion of Banco Santander. The 7.50% interest rate is set for the first five years. After that, it will be reviewed every 5 years by applying a margin of 498.9 basis points on the Mid-Swap Rate.
E.Payment is subject to certain conditions and to the discretion of Banco Santander. The 4.375% interest rate is set for the first six years. After that, it will be reviewed every 5 years by applying a margin of 453.4 basis points on the 5-year Mid-Swap Rate.
F.Payment is subject to certain conditions and to the discretion of Banco Santander. The 4.750% interest rate is set for the first six years, revised every 5 years thereafter by applying a margin of 375.3 basis points over the 5-year UST rate.
G.Payment is subject to certain conditions and to the discretion of Banco Santander. The 4.125% interest rate is set for the first seven years, revised every 5 years thereafter by applying a margin of 431.1 basis points over the applicable 5-year Euro mid-swap.
H.Payment is subject to certain conditions and to the discretion of Banco Santander. The 3.625% interest rate is set for the first eight years, revised every 5 years thereafter by applying a margin of 376 basis points over the 5-year Mid-Swap Rate.

Santander Finance Preferred, S.A. (Unipersonal) - issuer of registered securities guaranteed by Banco Santander, S.A. until November 2017, merged on that date with Banco Santander, S.A.
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Part 3. Supplemental information

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INDEX TO THE SUPPLEMENTAL INFORMATION














Page
ITEM 1. PRESENTATION OF FINANCIAL AND OTHER INFORMATION
ITEM 2. CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
ITEM 3. SELECTED FINANCIAL DATA
ITEM 4. RISK FACTORS
ITEM 5. INFORMATION ON THE COMPANY
Average balance sheets and interest rates
Other statistical disclosure requirements
ITEM 6. TABULAR DISCLOSURE OF CONTRACTUAL OBLIGATIONS
ITEM 7. RISK DISCLOSURES
ITEM 8. CORPORATE GOVERNANCE
ITEM 9. OTHER DISCLOSURES







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ITEM 1. PRESENTATION OF FINANCIAL AND OTHER INFORMATION

Accounting principles
Under Regulation (EC) No. 1606/2002 of the European Parliament and of the Council of 19 July 2002, all companies governed by the law of an EU Member State (a 'Member State') and whose securities are admitted to trading on a regulated market of any Member State must prepare their consolidated financial statements in conformity with the International Financial Reporting Standards previously adopted by the European Union ('EU-IFRS'). The Bank of Spain Circular 4/2004 of 22 December 2004 on Public and Confidential Financial Reporting Rules and Formats ('Circular 4/2004') required Spanish credit institutions to adapt their accounting systems to the principles derived from the adoption by the European Union of International Financial Reporting Standards. This Circular was repealed on 1 January 2018 by Bank of Spain Circular 4/2017, of 27 November 2017 on Public and Confidential Financial Reporting Rules and Formats ('Circular 4/2017'). Therefore, Grupo Santander (the 'Group' or 'Santander') is required to prepare its consolidated financial statements for the six-month period ended 30 June 2023 in conformity with EU-IFRS and Bank of Spain’s Circular 4/2017. Differences between EU-IFRS, Bank of Spain’s Circulars and International Financial Reporting Standards as issued by the International Accounting Standards Board ('IFRS-IASB') are not material. Therefore, we assert that the financial information contained in this report on Form 6-K complies with IFRS-IASB.
We have presented our financial information according to the classification format for banks used in Spain. We have not reclassified the line items to comply with Article 9 of Regulation S-X, as permitted by the rules and regulations of the US Securities and Exchange Commission ('SEC'). Article 9 is a regulation of the SEC that contains presentation requirements for bank holding company financial statements.
General information
Our consolidated financial statements are in Euros, which are denoted 'euro', 'euros', 'EUR' or '€' throughout this report. Also, throughout this report, when we refer to:
'we', 'us', 'our', the 'Group', 'Grupo Santander', ‘Banco Santander’ or 'Santander', we mean Banco Santander, S.A. and its subsidiaries, unless the context otherwise requires;
'dollars', 'US$' or '$', we mean United States dollars; and
'pounds', 'GBP sterling' or '£', we mean United Kingdom pounds.
When we refer to 'net interest income' we mean 'interest income/(charges)'.
When we refer to 'staff costs' we mean 'personnel expenses'.
When we refer to 'profit before tax' we mean 'operating profit/(loss) before tax'.
When we refer to 'average balances' for a particular period, we mean the average of the month-end balances for that period, unless otherwise noted. We do not believe that monthly averages present trends that are materially different from trends that daily averages would show. In calculating our interest income, we include any interest payments we received on non-accruing loans if they were received in the period when due.
When we refer to 'loans', we mean loans, leases, discounted bills and accounts receivable, unless otherwise noted. The loan to value 'LTV' ratios disclosed in this report refer to LTV ratios calculated as the ratio of the outstanding amount of the loan to the most recent available appraisal value of the mortgaged asset. Additionally, if a loan shows signs of impairment, we update the appraisals which are then used to estimate allowances for loan losses.
When we refer to the non-performing loans ratio ('NPL ratio'), we mean credit impaired loans and advances to customers, customer guarantees and customer commitments granted divided by total risk (total loans and advances to customers, customer guarantees and customer commitments granted, including those that are credit impaired).
When we refer to 'credit impaired balances', unless otherwise noted, we mean credit impaired loans and advances to customers, customer guarantees and customer commitments granted.
When we refer to 'allowances for credit losses', unless otherwise noted, we mean allowances for inherent losses of impaired assets. Allowances reflect expected credit losses.
When we refer to 'perimeter effect', we mean growth or reduction derived from changes in the companies that we consolidate resulting from acquisitions, dispositions or other reasons.
Where a translation of foreign exchange is given for any financial data, we use the exchange rates of the relevant period (as of the end of such period for balance sheet data and the average exchange rate of such period for income statement data) as published by the European Central Bank (ECB), unless otherwise noted.
Management makes use of certain financial measures in local currency to help in the assessment of ongoing operating performance. These non-GAAP financial measures include the results of operations of our subsidiary banks located outside the eurozone, excluding the impact of foreign exchange. We analyse these banks’ performance on a local currency basis to better measure the comparability of results between periods. Because changes in foreign currency exchange rates have a non-operating impact on the results of operations, we
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believe that evaluating their performance on a local currency basis provides an additional and meaningful assessment of performance to both management and the company’s investors. Variances in financial metrics, excluding the exchange rate impact, are calculated by translating the components of the financial metrics to our Euro presentation currency using the same foreign currency exchange rate for both periods presented. For a discussion of the accounting principles used in translation of foreign currency-denominated assets and liabilities to Euros, see note 2(a) to our consolidated financial statements included in Part 1 of our Annual Report on Form 20-F for the year ended 31 December 2022 filed with the SEC on 1 March 2023 (the '2022 Form 20-F'). See more information in 'Alternative Performance Measures' under Part 1 of this report.
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ITEM 2. CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
Banco Santander advises that this report on Form 6-K contains statements that constitute 'forward-looking statements' within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements include, but are not limited to, information regarding:
exposure to various types of market risks;
management strategy;
capital expenditures;
earnings and other targets; and
asset portfolios.
Forward-looking statements may be identified by words such as 'expect,' 'project,' 'anticipate,' 'should,' 'intend,' 'probability,' 'risk,' 'VaR,' 'RoRAC,' 'RoRWA,' 'TNAV,' 'target,' 'goal,' 'objective,' 'estimate,' 'future,' 'commitment,' 'commit,' 'focus,' 'pledge' and similar expressions which are found throughout this report on Form 6-K. We include forward-looking statements throughout this Form 6-K, including but not limited to, the 'Quantitative Analysis About Market Risk' section and the emissions and other climate-related performance data, statistics, metrics and/or targets. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those in the forward-looking statements.
Written and/or oral forward-looking statements may also be made in the periodic reports to the US Securities and Exchange Commission, shareholder' and investors' reports, offering circulars, prospectuses, press releases and other written materials, and in oral statements made by our directors, officers or employees to third parties, including financial analysts.
You should understand that the following important factors, in addition to those discussed under 'Item 4. Risk Factors', 'Item 5. Information on the Company', 'Part 1. Consolidated Directors’ Report—Group Financial Information', 'Part 1. Consolidated Directors’ Report—Financial Information by Segments', and elsewhere in this report on Form 6-K, could affect our future results and could cause those results or other outcomes to differ materially from those anticipated in any forward-looking statement:
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Economic and Industry Conditions
general economic or industry conditions in Spain, the UK, the US, other European countries, Brazil, other Latin American countries and the other areas where we have significant operations or investments;
effects of the war in Ukraine or the covid-19 pandemic in the global economy;
climate-related conditions, regulations, targets and weather events;
uncertainty over the scope of actions that may be required by us, governments and others to achieve goals relating to climate, environmental and social matters, as well as the evolving nature of underlying science and industry and governmental standards and regulations;
exposure to various market risks, principally including interest rate risk, foreign exchange rate risk, equity price risk and risks associated with the replacement of benchmark indices;
a worsening of the economic environment in Spain, the UK, the US, other European countries, Brazil, other Latin American countries and the other areas where we have significant operations or investments, and increase of the volatility in the capital markets;
the effects of a decline in real estate prices, particularly in Spain and the UK;
the effects of results of UK political developments, including the UK’s exit from the European Union;
monetary and interest rate policies of the ECB and various central banks;
inflation or deflation;
the effects of non-linear market behaviour that cannot be captured by linear statistical models, such as the VaR model we use;
changes in competition and pricing environments;
the inability to hedge some risks economically;
changes in demographics, consumer spending, investment or saving habits;
changes in energy prices;
potential losses from early repayments on our loan and investment portfolio, declines in value of collateral securing our loan portfolio, and counterparty risk; and
changes in competition and pricing environments as a result of the progressive adoption of the internet for conducting financial services and/or other factors.

Political and Governmental Factors
political stability in Spain, the UK, the US, other European countries, Brazil, other Latin American countries and the other areas where we have significant operations or investments;
changes in Spanish, UK, EU, US, Latin American, or other jurisdictions’ legislation, regulations or taxes, including changes in regulatory capital and liquidity requirements, especially in view of the UK exit of the EU; and
increased regulation in response to financial crises.
Transaction and Commercial Factors
damage to our reputation;
acquisitions or restructurings of businesses that may not perform in accordance with our expectations and our ability to integrate successfully our acquisitions and related challenges that result from the inherent diversion of management’s focus and resources from other strategic opportunities and operational matters; and
the outcome of our negotiations with business partners and governments.
Operating Factors
the adequacy of loss reserves;
potential losses associated with an increase in the level of impairment by counterparties to other types of financial instruments;
technical difficulties and/or failure to improve or upgrade our information technology;
changes in our access to liquidity and funding on acceptable terms, including as a result of credit spread shifts or downgrades in our credit ratings or those of our more significant subsidiaries;
our exposure to operational losses (e.g., failed internal or external processes, people and systems);
changes in our ability to recruit, retain and develop appropriate senior management and skilled personnel;
the occurrence of force majeure, such as natural disasters, epidemics and pandemics, including the covid-19 pandemic, that impact our operations or impair the asset quality of our loan portfolio;
the impact of changes in the composition of our balance sheet on future interest income / (charges);
potential losses associated with cyber-attacks; and
our own decisions and actions including those affecting or changing our practices, operations, priorities, strategies, policies or procedures.

The forward-looking statements contained in this report on Form 6-K speak only as of the date of this report. We do not undertake to update any forward-looking statement to reflect events or circumstances after that date or to reflect the occurrence of unanticipated events.
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ITEM 3. SELECTED FINANCIAL DATA
We have selected the following financial information from our consolidated financial statements. You should read this information in connection with, and it is qualified in its entirety by reference to, our consolidated financial statements included in Part 2 of this report on Form 6-K.
From 1 January 2023 we apply retrospectively IFRS 17 'Insurance Contracts and amendments to IFRS 17' which did not have material equity impacts except for a balance sheet reclassification for an amount of approximately EUR 16 billion from a portfolio of products registered in 'Customer deposits' to 'Liabilities covered by insurance or reinsurance contracts'. See note 1.b to our interim consolidated financial statements included in Part 2 of this report.
Our unaudited interim condensed consolidated financial statements reflect all adjustments that we believe are necessary to state such information fairly for the six months ended 30 June 2023 and 2022. All those adjustments are of a normal recurring nature. Our results for the six months ended 30 June 2023 are not necessarily indicative of what our results will be for the full year or any other period.


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Year ended 31 December,
BALANCE SHEET (EUR million) 20222021202030 June 202330 June 2022
Total assets 1,734,659 1,595,835 1,508,250 1,780,493 1,722,840 
Loans and advances to customers 1,036,004 972,682 916,199 1,045,044 1,037,721 
Customer deposits 1,009,722 900,554 828,733 1,013,778 957,690 
Total customer funds (A)1,239,981 1,135,866 1,035,550 1,255,783 1,188,310 
Total equity 97,585 97,053 91,322 102,044 97,462 
CAPITALIZATION (EUR million)
Shareholders' equity124,732 119,649 114,620 127,258 122,037 
Other comprehensive income(35,628)(32,719)(33,144)(33,789)(32,526)
Stockholders' equity (B)89,104 86,930 81,476 93,469 89,511 
Non-controlling interest (including net income of the period)8,481 10,123 9,846 8,575 7,951 
Total equity97,585 97,053 91,322 102,044 97,462 
Subordinated debt issued by Banco Santander, S.A. or issued by subsidiaries and guaranteed by Banco Santander, S.A., excluding preferred securities and preferred shares11,900 11,845 9,722 13,319 12,161 
Other Subordinated debt (C)5,930 5,541 4,537 5,722 5,746 
Preferred securities (D)7,898 8,601 7,425 7,864 7,925 
Preferred shares (D)198 209 196 205 204 
Total subordinated debt25,926 26,196 21,880 27,110 26,036 
Total capitalization123,511 123,249 113,202 129,154 123,498 
Stockholders’ Equity per average share (B) (N)5.29 5.03 4.71 5.74 5.28 
Stockholders’ Equity per share at period end (B) (N)5.38 5.09 4.71 5.78 5.33 
INCOME STATEMENT (EUR million)
Interest income / (charges)38,619 33,370 31,994 20,920 18,409 
Total income52,117 46,404 44,279 28,010 25,120 
Net operating income (E)28,214 24,989 23,149 15,531 13,685 
Operating profit/(loss) before tax15,250 14,547 (2,076)8,090 7,915 
Profit from continuing operations10,764 9,653 (7,708)5,809 5,541 
Profit attributable to the Parent9,605 8,124 (8,771)5,241 4,894 
PERFORMANCE (%)
ROE (F) (H)10.67 %9.66 %(9.80)%11.47 %10.98 %
RoTE (G) (H)13.37 %11.96 %1.95 %14.49 %13.69 %
ROA (H)0.63 %0.62 %(0.50)%0.67 %0.66 %
SOLVENCY RATIOS (%)
Fully loaded CET1 (I)12.0 %12.1 %11.9 %12.2 %12.1 %
Phased-in CET1 (I)12.2 %12.5 %12.3 %12.3 %12.3 %
CREDIT QUALITY DATA (%)
Loans and advances to customers
Allowances for total balances as a percentage of total gross loans2.14 %2.31 %2.51 %2.17 %2.21 %
Credit impaired balances as a percentage of total gross loans (J)3.11 %3.18 %3.28 %3.12 %3.05 %
Allowances for total balances as a percentage of credit impaired balances (J)69 %73 %77 %69 %72 %
Net loan charge-offs as a percentage of total gross loans 1.02 %0.77 %0.82 %1.12 %0.95 %
Ratios adding contingent liabilities to loans and advances to customers (K)
Allowances for total balances as a percentage of total loans and contingent liabilities2.08 %2.25 %2.45 %2.10 %2.16 %
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Credit impaired balances as a percentage of total loans and contingent liabilities (J) (L)3.08 %3.16 %3.21 %3.07 %3.05 %
Allowances for total balances as a percentage of credit impaired balances (J) (L)68 %71 %76 %68 %71 %
Net loan and contingent liabilities charge-offs as a percentage of total loans and contingent liabilities0.96 %0.73 %0.78 %1.05 %0.90 %
MARKET CAPITALIZATION AND SHARES
Number of shareholders3,915,388 3,936,922 4,018,817 3,802,161 3,985,638 
Shares (millions)16,794 17,341 17,341 16,184 16,794 
Share price (euros)2.803 2.941 2.538 3.385 2.688 
Market capitalization (EUR million)47,066 50,990 44,011 54,783 45,143 
Payout ratio (%) (M)20 %20 %— — — 
PER SHARE INFORMATION
Average number of shares (EUR thousands) (N)16,848,345 17,272,055 17,316,289 16,279,041 16,947,765 
Basic earnings per share (euros)0.539 0.438 (0.538)0.308 0.272 
Basic earnings per share continuing operation (euros)0.539 0.438 (0.538)0.308 0.272 
Diluted earnings per share (euros)0.537 0.436 (0.538)0.307 0.271 
Diluted earnings per share continuing operation (euros)0.537 0.436 (0.538)0.307 0.271 
Remuneration (euros) (O)0.12 0.10 0.03 0.06 0.05 
Remuneration (US$) (O)0.13 0.11 0.03 0.06 0.05 
OPERATING DATA
Number of employees206,462 199,177 193,226 212,409 200,651 
Number of branches9,019 9,229 10,586 8,823 9,193 

(A) Total customer funds includes customer deposits, mutual funds, pension funds and managed portfolios. See notes 21 and 35 to our consolidated financial statements included in Part 1 of our 2022 Form 20-F.
(B) Equals the sum of the amounts included at the end of each year as 'Shareholders’ Equity' and 'Other comprehensive income' as stated in our consolidated financial statements included in Part 2 of this report. We have deducted the book value of treasury stock from stockholders’ equity.
(C) Other Subordinated debt includes issuances by subsidiaries not guaranteed by Banco Santander, S.A. excluding preferred securities and preferred shares.
(D) In our consolidated financial statements included in Part 2 of this report, preferred securities and preferred shares are included under 'Subordinated liabilities'.
(E) Net Operating Income is used for the Group’s internal reporting and management reporting purposes but is not a line item in the statutory consolidated income statement. Net operating income equals the sum of 'Total income', 'Administrative expenses' and 'Depreciation and amortization' as stated in our consolidated financial statements included in Part 2 of this report.
(F) The Return on average stockholders’ equity ratio is calculated as profit attributable to the Parent divided by average stockholders’ equity.
(G) The Return on average tangible equity ratio (ROTE) is calculated as profit attributable to the Parent excluding goodwill impairment divided by the monthly average of: capital + reserves + retained earnings + other comprehensive income (excluding non-controlling interests) - goodwill - other intangible assets. We provide this non-GAAP financial measure as an additional measure to return on equity to provide a way to look at our performance which is closely aligned to our capital position.
(H) Consolidated profit and profit attributable to the Parent for the six months ended 30 June 2023 and 30 June 2022 have been annualized by doubling the recurring results, that is, assuming that non-recurring results registered during the first half of the year will not be repeated in the second half of the year. In the first half of 2023 and the first half of 2022 there were no non-recurring results. We believe that annualizing the profits by doubling only the recurring amounts presents a more accurate picture of the evolution of our profitability. Consolidated profit and Profit attributable to the Parent for the first half of any year are not necessarily indicative of the results for that full year.

(million euros, except percentages)
20222021202030 June 202330 June 2022
Profit attributable to the parent (H)9,605 8,124 (8,771)10,482 9,789 
Profit attributable to the parent excluding goodwill impairment (H)9,605 8,130 1,329 10,482 9,789 
Average equity89,986 84,133 89,459 91,368 89,125 
Effect of goodwill and other intangible assets(18,164)(16,169)(21,153)(19,051)(17,630)
Average tangible equity71,822 67,964 68,306 72,317 71,495 
Return on equity (ROE) (%)10.67 9.66 (9.80)11.47 10.98 
Return on tangible equity (ROTE) (%)13.37 11.96 1.95 14.49 13.69 

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(I) Fully loaded CET1 ratios are calculated without application of the transitory IFRS 9 provisions nor the subsequent amendments introduced by Regulation 2020/873 of the European Union. The phased-in CET1 ratios reflect the application of the transitory provisions and subsequent amendments introduced by Regulation 2020/873 of the European Union.
(J) Reflect Bank of Spain classifications. These classifications differ from the classifications applied by US banks in reporting loans as non-accrual, past due, restructured and potential problem loans. See note 2 to our consolidated financial statements included in Part 1 of our 2022 Form 20-F.
(K) We disclose these ratios because our credit risk exposure comprises loans and advances to customers as well as contingent liabilities, all of which are subject to impairment and, therefore, allowances are taken in respect thereof.
(L) Credit impaired balances include credit impaired loans and advances, customer guarantees and customer commitments granted.
(M) The pay-out ratio is calculated as cash dividends paid plus cash dividends payable on account of the net attributable income of the period (i.e., in 2022 we included the 5.83 euro cent interim dividend paid in November 2022 and the 5.95 euro cent final dividend paid in May 2023) divided by profit attributable to the Parent. Therefore it does not include in the numerator the amounts paid as scrip dividends or share buybacks. See note 4 to our 'Consolidated financial statements' included in Part 1 of our 2022 Form 20-F. The 40% underlying pay-out goal for 2022 indicated by the Group is calculated as total dividends charged to the net attributable income of the period (including around 50% of the total through share buybacks) divided by underlying attributable profit. Pay-out information for the six months ended 30 June 2023 and 2022 and for the year-end is not comparable. The interim figures for the six months ended 30 June 2023 and 2022 include in the numerator cash dividends paid during the first half of the year on account of that year (therefore zero, given that the first interim dividend on account of every year is paid in the second half of that year) while the full-year figures include in the numerator all cash dividends paid or to be paid on account of that year.
(N) Average number of shares has been calculated on a monthly basis as the weighted average number of shares outstanding in the relevant year, net of treasury stock.
(O) With regard to the dividend payment against 2020 earnings, the board of directors approved the payment of a cash dividend, from 4 May 2021, of EUR 2.75 cents per share, the maximum allowed in accordance with the limits set by the ECB's recommendation. This dividend was paid under the resolution for the distribution of share premium approved at the Bank’s general shareholders meeting on 27 October 2020.
With regard to the 2021 shareholder remuneration policy, on 28 September 2021 the board announced its intention to pay out an interim distribution of approximately 40% of the Group's underlying profit (half through cash dividends and half through share buybacks).
Interim remuneration. Accordingly, it authorized the payment of an interim dividend of EUR 4.85 cents per share (i.e., 20% of the Group's underlying profit for the first half of 2021), in cash and charged against 2021 profits. The interim dividend was paid on 2 November 2021. The board also voted to launch the First 2021 Buyback Programme worth 841 million euros (20% of the Group's underlying profit for the first half of 2021) once the ECB approved it on 28 September 2021. The First 2021 Buyback Programme was completed on 26 November 2021 and resulted in the acquisition of a total of 259,930,273 shares.
Final remuneration. On 24 February 2022, pursuant to the 2021 shareholder remuneration policy, the board of directors voted to: (i) submit a resolution at the 1 April 2022 AGM (the '2022 AGM') to approve a final cash dividend in the gross amount of EUR 5.15 cents per share (approximately 20% of the Group’s underlying profit for the second half of 2021); and (ii) implement a Second 2021 Buyback Programme worth 865 million euros (approximately 20% of the Group’s underlying profit for the second half of 2021). After approval at the 2022 AGM, the cash dividend was paid on 2 May 2022, and the Second 2021 Buyback Programme was completed on 6 May 2022 resulting in the acquisition of a total of 286,309,445 shares. As a result, total shareholder remuneration totalled approximately EUR 3.4 billion, equivalent to approximately 40% of 2021 underlying attributable profit.
With regard to the remuneration policy against the 2022 earnings, the board continued the policy of allocating approximately 40% of the Group's underlying profit to shareholder remuneration, split in approximately equal parts in cash dividends and share buybacks.
Interim remuneration. On 27 September 2022 the board authorized the payment of an interim cash dividend against 2022 results of 5.83 euro cents per share (equivalent to approximately 20% of the Group's underlying profit in the first half 2022) which was paid on 2 November 2022. The board also agreed to implement the First 2022 Buyback Programme worth approximately 979 million euros (approximately 20% of the Group's underlying profit in the first half 2022) following the ECB approval on 17 November 2022. The First 2022 Buyback Programme was completed on 31 January 2023 and resulted in the acquisition of a total of 340,406,572 shares.
Final remuneration. On 27 February 2023, per the 2022 shareholder remuneration policy, the board of directors voted to: (i) submit a resolution at the 31 March 2023 AGM to approve a final cash dividend in the gross amount of 5.95 euro cents per share entitled to receive dividends. Approved at the AGM, the dividend was paid from 2 May 2023; and (ii) implement a Second 2022 Buyback Programme worth 921 million euros, that commenced on 1 March 2023 and was completed on 21 April 2023 resulting in the acquisition of a total of 269,848,953 shares. After the above mentioned actions , the shareholders' remuneration for 2022 amounted to 3,842 million euros (approximately 40% of the underlying profit in 2022) split in approximately equal parts in cash dividends (1,942 million euros) and share buybacks (1,900 million euros).
Remuneration per share for the six months ended 30 June 2023 and 2022 and for the year-end is not comparable. The remuneration per share disclosed for each financial year includes all dividends paid or to be paid on account of that financial year. The remuneration per share disclosed for the periods ended 30 June 2023 and 30 June 2022 includes the cash dividends paid in those periods; that is, EUR 5.95 cents per share paid during the first half of 2023 on account of the 2022 financial year, and EUR 5.15 cents per share paid during the first half of 2022 on account of the 2021 financial year.



Set forth below is a table showing our allowances for credit impaired balances broken down by various categories as disclosed and discussed throughout this report on Form 6-K:
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20222021202030 June 202330 June 2022
Allowances refers to:(in millions of euros)
Allowances for total balances (A) 23,418 23,698 24,272 23,902 24,195 
Allowances for contingent liabilities and commitments 734 734 695 756 743 
Allowances for total balances (excluding contingent liabilities and commitments):22,684 22,964 23,577 23,146 23,452 
Other allowances (B)232 222 310 280 244 
Allowances for total balances (excluding contingent liabilities and commitments)22,916 23,186 23,887 23,426 23,696 
Of which:
Allowances for customers22,684 22,964 23,595 23,146 23,452 
Allowances for credit institutions and other financial assets
Allowances for Debt instruments226 215 284 273 235 
Allowances for Financial assets at amortised cost22,888 23,164 23,849 23,355 23,674 
Allowances for Financial assets at fair value through other comprehensive income28 22 38 71 22 
(A)   Allowances for credit impaired loans and advances to customers, customer guarantees and customer commitments granted.
(B) Includes mainly allowances for debt instruments.


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ITEM 4. RISK FACTORS
For a description of risks associated with Banco Santander and the Group, see the section entitled 'Risk Factors' in our 2022 Form 20-F. Set out below are certain risk factors which could have a material adverse effect on Banco Santander’s and the Group’s business, operations, financial condition or prospects and cause future results to be materially different from expected results. The risks appearing below update and supplement certain risks highlighted in the 2022 Form 20-F. These risks should be read in conjunction with the other risks appearing in the 2022 Form 20-F and all of the other information appearing in this report on Form 6-K and should not be regarded as a complete and comprehensive statement of all potential risks and uncertainties that Banco Santander and the Group face. In addition, Banco Santander’s results could be affected by competition and other factors, there may be additional risks that Banco Santander currently considers not to be material or of which they are not currently aware, and any of these risks could also have a material adverse effect on our operations, financial condition or prospects. All of these factors are contingencies which may or may not occur and Banco Santander is not in a position to express a view on the likelihood of any such contingency occurring.
Our growth, asset quality and profitability, among others, may be adversely affected by a slowdown in one or more of the economies in which we operate, volatile macroeconomic and political conditions, and persistent high inflation.
A slowdown or recession of one or more of the economies in which we operate, such as the severe recession faced by most world economies as a result of covid-19 during 2020, could lead major financial institutions, including some of the world’s largest global commercial banks, investment banks, mortgage lenders, mortgage guarantors and insurance companies to experience significant difficulties, including runs on deposits, the need for government aid or assistance or the need to reduce or cease providing funding to borrowers (including to other financial institutions).
Volatile conditions in the global financial markets could also have a material adverse effect on us, including on our ability to access capital and liquidity on financial terms acceptable to us, if at all. If capital markets financing ceases to become available, or becomes excessively expensive, we may be forced to raise the rates we pay on deposits to attract more customers and become unable to maintain certain liability maturities. Any such increase in capital markets funding availability or costs or in deposit rates could have a material adverse effect on our interest margins and liquidity.
In particular, we face, among others, the following risks related to the economic downturn and volatile conditions:
Reduced demand for our products and services.
Increased regulation of our industry. Compliance with such regulation will continue to increase our costs and may affect the pricing for our products and services, increase our conduct and regulatory risks related to non-compliance and limit our ability to pursue business opportunities.
Inability of our borrowers to timely or fully comply with their existing obligations. Macroeconomic shocks may negatively impact the income of our customers, both retail and corporate, and may adversely affect the recoverability of our loans, resulting in increased loan losses.
The process we use to estimate losses inherent in our credit exposure requires complex judgements, including forecasts of economic conditions and how these economic conditions might impair the ability of our borrowers to repay their loans. The degree of uncertainty concerning economic conditions may adversely affect the accuracy of our estimates, which may, in turn, impact the reliability of the process and the sufficiency of our loan loss allowances.
The value and liquidity of the portfolio of investment securities that we hold may be adversely affected.
The recoverability of our loan portfolios and our ability to increase the amount of loans outstanding and our results of operations and financial condition in general, are dependent to a significant extent on the level of economic activity in Europe (in particular, Spain and the United Kingdom (UK)), North America (in particular, Mexico and the United States) and South America (in particular, Brazil). The credit quality of our loan portfolio may deteriorate as a result of these risks and our loan loss reserves could be insufficient to cover our loan losses, which could have a material adverse effect on us. See risk factor '2.2.1 The credit quality of our loan portfolio may deteriorate and our loan loss reserves could be insufficient to cover our loan losses, which could have a material adverse effect on us' in the 2022 Form 20-F.
In addition, we are exposed to sovereign debt in these regions. Our net exposure to sovereign debt at 31 December 2022 amounted to EUR 134,893 million (7.78% of our total assets at that date) of which the main exposures in the eurozone relate to Spain and Portugal with net exposure of EUR 29,095 million and EUR 5,456 million, respectively. In North America, the main exposures relate to Mexico and the US (EUR 17,306 million and EUR 23,298 million, respectively) and in South America to Brazil (EUR 23,728 million). For more information on our exposure to sovereign debt, see note 53.b) 4.3 to our 'Consolidated financial statements' included in Part 1 of the 2022 Form 20-F. Recessionary conditions in the economies of Europe (in particular, Spain and the UK), North America or some of the South American countries in which we operate, would likely have a significant adverse impact on our loan portfolio and sovereign debt holdings and, as a result, on our financial condition, cash flows and results of operations.
Our revenues are also subject to risk of deterioration from unfavourable political and diplomatic developments, social instability, international conflicts, and changes in governmental policies, including expropriation, nationalization, international ownership legislation, sanctions, interest-rate caps, fiscal and monetary policies globally.
For the year ending 31 December 2022, 33% of the underlying profit attributable to the Parent came from Europe (of which 13% was from Spain and 12% from the UK), 31% from South America (22% from Brazil), 25% from North America (15% from the United States and 10%
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from Mexico) and 11% from the Digital Consumer Bank segment (primarily Europe). As of 31 December 2022, our total assets stood at 57% in Europe (29% in Spain and 19% in the United Kingdom), 17% in South America (11% in Brazil), 17% in North America (12% in the United States and 5% in Mexico) and 9% in the Digital Consumer Bank segment (primarily Europe).1
In particular, the main regions where we operate are subject to the following macroeconomic and political conditions, which could have a material adverse effect on our business, results of operations, financial condition and prospects:
Governmental and regulatory authorities throughout the world, particularly in Europe and the United States, implemented fiscal and monetary policies and initiatives in response to the adverse effects of the covid-19 pandemic on the economy, individual businesses and households. These fiscal and monetary policy measures accelerated the economic recovery in 2021 but in turn significantly increased public debt and introduced risks of economic overheating in certain countries. In 2022, inflationary pressures intensified due to a number of factors, including the revitalization of demand for consumer goods, labour shortages, supply chain issues and the rise of the prices of energy, oil, gas and other commodities exacerbated by the war in Ukraine. In an effort to contain inflation, central banks have increased interest rates contributing to a slowdown of the global economy. Most of the countries in which we operate are currently experiencing an environment of persistent high inflation. Prolonged periods of high inflation are likely to result in higher operating costs, a decrease in the purchasing power of families with the consequent increase in delinquencies in our credit portfolios, and lower economic growth derived from the tightening of monetary and fiscal policies aimed at containing inflation, among other risks, any of which could have a material adverse effect on our operations, financial condition and prospects.
Among the risks that could negatively affect the economies and financial markets of the regions where we operate and lead to a further slowdown of the global economy, recession and/or stagflation are (i) the continuance or escalation of the war in Ukraine; (ii) further increases in the prices of energy and other commodities that can lead to further inflationary pressures; (iii) the continued breakdown of global supply chains; and (iv) the tightening of monetary and fiscal policies, including rising interest costs.
In October 2022, the expansionary fiscal policy measures announced by the Prime Minister of the UK in a scenario of high inflation and restrictive monetary policy triggered a crisis of confidence which resulted in sharp falls in government bond prices and rising yields leading to massive purchases of debt by the Bank of England. If the market volatility that was experienced were to be repeated and spread to other regions, it could generate a financial crisis that could have a material adverse impact on the financial sector, affecting our operating results, financial position and prospects.
The risk of returning to a fragile and volatile environment and to heightened political tensions in Europe exists if, among others, the policies implemented to provide emergency assistance and support to Ukraine and in the European Union (EU) countries to alleviate the consequences of the war, to provide relief to the economies most affected by the covid-19 pandemic and to contain inflation do not succeed, the reforms aimed at improving productivity and competition fail, the banking union and other measures of European integration do not take hold or anti-European groups become more widespread. Furthermore, increasing public debt levels together with rising interest costs may not be sustainable, which could lead certain countries into sovereign debt crises. A deterioration of the economic and financial environment in Europe could have a material adverse impact on the financial sector, affecting our operating results, financial position and prospects.
The shift of the global economy’s centre of gravity from the Atlantic to the Pacific, with China seeking to become the first economic power undermining the US and the European Union, and gaining weight as a key trading partner for Latin America (particularly for Brazil), could impact negatively our business, operating results, financial condition and prospects.
Growing protectionism and trade tensions, such as the tensions between the United States and China in recent years, could have a negative impact on the economies of the countries where we operate, which would also impact our operating results, financial condition and prospects.
China's deceleration based on structural low economic growth coupled with real estate distress and slow population growth could negatively affect the world economy which would also impact our operating results, financial condition and prospects.
The economies of some of the countries where we operate, particularly in Latin America, have experienced significant volatility in recent decades. This volatility resulted in fluctuations in the levels of deposits and in the relative economic strength of various segments of the economies to which we lend. In addition, some of the countries where we operate are particularly affected by commodities price fluctuations, which in turn may affect financial market conditions through exchange rate fluctuations, interest rate volatility and deposits volatility. In addition, we are exposed to variations in our net interest income or in the fair value of our assets and liabilities resulting from exchange rate fluctuations. In particular, the fiscal instability and political tensions in Brazil and Mexico, and the financial volatility in Argentina could have a negative impact on the economy of these countries and may have a material adverse effect on us.
We are exposed to risk of loss from legal and regulatory proceedings.
We face risk of loss from legal and regulatory proceedings, including tax proceedings, that could subject us to monetary judgements, regulatory enforcement actions, fines and penalties. The current regulatory and tax enforcement environment in the jurisdictions in which we operate reflects an increased supervisory focus on enforcement, combined with uncertainty about the evolution of the regulatory regime, and may lead to material operational and compliance costs.
1 Percentages calculated using as denominator the underlying profit of total operating areas (i.e., without considering the -EUR 2,049 million underlying losses accounted for in the Corporate Center resulting from centralized management of the areas) and the total assets of total operating areas (i.e., without considering EUR 262,217 million total assets accounted for in the Corporate Center and without intra-group eliminations).
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We are from time to time subject to regulatory investigations and civil and tax claims, and party to certain legal proceedings incidental to the normal course of our business, including among others in connection with conflicts of interest, lending and derivatives activities, relationships with our employees and other commercial, data protection or tax matters. In view of the inherent difficulty of predicting the outcome of legal matters, particularly where the claimants seek very large or indeterminate damages, or where the cases present novel legal theories, involve a large number of parties or are in the early stages of investigation or discovery, we cannot state with certainty what the eventual outcome of these pending matters will be or what the eventual loss, fines or penalties related to each pending matter may be.
The amount of our reserves in respect of these matters, which considers the likelihood of future cash outflows associated with each of such claims, is substantially less than the total amount of the claims asserted against us, and, in light of the uncertainties involved in such claims and proceedings, there is no assurance that the ultimate resolution of these matters will not significantly exceed the reserves currently accrued by us. As a result, the outcome of a particular matter may be material to our operating results for a particular period. As of 31 December 2022, we had provisions for taxes, other legal contingencies and other provisions for EUR 4,073 million. See more information in note 10.b) to our 'Interim consolidated financial statements' included in Part 2 of this report.
For example, in Poland we are exposed to significant litigation in connection with CHF indexed and CHF denominated loans in which we are facing claims that those loans or clauses included in them are abusive. Whilst the Court of Justice of the European Union ('CJEU') and the Polish Supreme Court have issued several rulings on this matter (including the recent CJEU ruling of 15 June 2023), sufficient case law has not yet been developed. The case law of the Polish national courts implementing the CJEU rulings (including the recent ruling of 15 June 2023) and the possible position of the Supreme Court will be crucial for the final assessment of the legal risk related to this matter. See note 10.c) to our 'Interim consolidated financial statements' included in Part 2 of this report.
At the date of this report, it is not possible to predict the Supreme Court’s and CJEU's decisions on individual cases. As of 31 December 2022, Santander Bank Polska S.A. and Santander Consumer Bank S.A. maintained a portfolio of mortgages denominated in or indexed to CHF for an approximate gross amount of PLN 8,393.7 million or EUR 1,791.8 million (PLN 6,844.4 million or EUR 1,543 million as of 30 June 2023) and the total value of the adjustments to gross carrying amount in accordance with IFRS9 as well as the provisions recorded under IAS37, amount to PLN 3,557.3 million or EUR 759.4 million (PLN 4,003.1 million or EUR 902.4 million as of 30 June 2023). The provisions and adjustments recorded are deemed sufficient to cover the risks associated with the legal claims against us. However, in the event that we are required to make higher payments than estimated, either with respect to existing or new claims, there could be a significant adverse effect on our results and financial situation.
We are subject to review by tax authorities, and an incorrect interpretation by us of tax laws and regulations may have a material adverse effect on us.
The preparation of our tax returns requires the use of estimates and interpretations of complex tax laws and regulations and is subject to review by tax authorities. We are subject to the income tax laws of Spain and the other jurisdictions in which we operate. These tax laws are complex and subject to different interpretations by the taxpayer and relevant governmental tax authorities, which are sometimes subject to prolonged evaluation periods until a final resolution is reached. In establishing a provision for income tax expense and filing returns, we must make judgements and interpretations about the application of these inherently complex tax laws. If the judgement, estimates and assumptions we use in preparing our tax returns are subsequently found to be incorrect, there could be a material adverse effect on our results of operations. In some jurisdictions, the interpretations of the tax authorities are unpredictable and frequently involve litigation, which introduces further uncertainty and risk as to tax expense.
For example, Law 38/2022, of 27 December, established a temporary tax on financial credit institutions in Spain. The tax is calculated as 4.8% of the sum of interest income/charges and commission income/expenses derived from the activity carried out in Spain. Although conceived as a temporary tax to be paid in the years 2023 and 2024, in the last quarter of 2024 the government will evaluate if they will maintain it on a permanent basis. On 1 January 2023, an amount of 224 million euros was recorded in the profit and loss account in accordance with IFRIC 21 due to this new tax.

Liquidity and funding risks are inherent in our business and could have a material adverse effect on us.
Liquidity risk is the risk that we either do not have sufficient financial resources available to meet our obligations as they are due, or we can only secure them at excessive cost. This risk is inherent in any banking business and can be heightened by a number of enterprise-specific factors, including over-reliance on a particular source of funding, changes in credit ratings or market-wide phenomena such as market dislocation, including as a result of the war in Ukraine or new outbreaks of the covid-19 pandemic. While we have in place liquidity management processes to mitigate and control these risks, as well as an organizational model based on autonomous subsidiaries in terms of capital and liquidity which limits the possibility of contagion between them, systemic market factors make it difficult to eliminate these risks completely. Constraints in the supply of liquidity, including in inter-bank lending, could materially and adversely affect the cost of funding of our business, and extreme liquidity constraints may affect our current operations and our ability to fulfil regulatory liquidity requirements, as well as limit growth possibilities.
Our cost of obtaining funding is directly related to prevailing interest rates and to our credit spreads. Increases in interest rates, such as those announced throughout 2022 and the first half of 2023 by the ECB, the Bank of England and the Federal Reserve, and/or in our credit spreads could significantly increase the cost of our funding. Credit spreads variations are market-driven and may be influenced by market perceptions of our creditworthiness. Changes to interest rates and our credit spreads may occur frequently and could be unpredictable and highly volatile.
We rely, and will continue to rely, primarily on retail deposits to fund lending activities. The ongoing availability of this type of funding is sensitive to a variety of factors beyond our control, such as general economic conditions and the confidence of retail depositors in the
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economy and in the financial services industry, and the availability and extent of deposit guarantees, as well as competition for deposits between banks or with other products, such as mutual funds. Any of these factors could increase the amount of retail deposit withdrawals in a short period of time, thereby reducing our ability to access retail deposit funding on appropriate terms, or at all, in the future. If these circumstances were to arise, this could have a material adverse effect on our operating results, financial condition and prospects.
In the first half of 2023, the liquidity issues faced by Silicon Valley Bank and other banks in the United States, and the issues faced by the Swiss bank Credit Suisse, caused withdrawals of deposits from these banks and volatility in international markets. Central banks took measures designed to guarantee the liquidity of the banking system. Although we do not have material exposure to the affected banks, the spread or potential spread of these or other issues to the broader financial sector could have a material adverse effect on our operating results, financial condition and prospects.
Central banks took extraordinary measures to increase liquidity in the financial markets as a response to the financial crisis and the covid-19 pandemic. In Europe, the ECB's pandemic emergency purchase programme (PEPP) was finalized by the end of March 2022, although maturing principal payments are expected to be repurchased until at least the end of 2024. If these facilities, which are progressively being reduced, were to be rapidly removed, this could have an adverse effect on our ability to access liquidity and on our funding costs.
Additionally, our activities could be adversely impacted by liquidity tensions arising from generalized drawdowns of committed credit lines to our customers.
We cannot assure that in the event of a sudden or unexpected shortage of funds in the banking system, we will be able to maintain levels of funding without incurring high funding costs, a reduction in the term of funding instruments or the liquidation of certain assets. If this were to happen, we could be materially adversely affected.
Finally, the implementation of internationally accepted liquidity ratios might require changes in business practices that affect our profitability. The LCR is a liquidity standard that measures if banks have sufficient high-quality liquid assets to cover expected net cash outflows over a 30-day liquidity stress period. At 31 December 2022, our LCR ratio was 152%, above the 100% minimum requirement. The NSFR provides a sustainable maturity structure of assets and liabilities such that banks maintain a stable funding profile in relation to their activities. At the end of 2022, this ratio stood at 121% for the Group and over 100% for all our main subsidiaries.

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ITEM 5. INFORMATION ON THE COMPANY

5.1. Average balance sheets and interest rates
The following tables include, by domicile of the Group entity at which the relevant asset or liability is accounted for, our average balances and interest rates for the six months ended 30 June 2023 and 2022. Domestic balances are those of Group entities domiciled in Spain, which reflect our domestic activities, and international balances are those of Group entities domiciled outside of Spain, which reflect our foreign activities.
To better understand the behaviour of average balance sheets and interest rates, we have split our foreign activities into ‘International – Mature markets’ which include Europe (except for Spain and Poland) and the United States and ‘International – Developing markets’ which include South America, Mexico and Poland.
You should read the following tables and the tables included under '—Changes in Net Interest Income/(charges)—Volume and Rate Analysis' and '—Assets—Earning Assets—Yield Spread' considering the following:

We have included in interest income loan arrangement fees and other similar items;
We have not recalculated tax-exempt income on a tax-equivalent basis because the effect of doing so would not be significant;
We have included income and expenses from interest-rate hedging transactions as a separate line item under interest income and expenses if these transactions qualify for hedge accounting under IFRS-IASB. If these transactions do not qualify for such treatment, we include income and expenses on these transactions elsewhere in our income statement. See Note 2 to our consolidated financial statements included in Part 1 of our 2022 Form 20-F for a discussion of our accounting policies for hedging activities;
We have stated average balances on a net basis, netting our allowances for credit losses; and
All average data have been calculated as the simple average of month-end balances over the relevant date range, which is not significantly different from having used daily averages.

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Average Balance Sheet - Assets and Interest Income
Six months ended 30 June,
20232022
ASSETSAverage BalanceInterestAverage RateAverage BalanceInterestAverage Rate
(in millions of euros, except percentages)
Cash balances at central banks and other deposits on demand, and loans and advances to central banks and credit institutions (A)303,126 7,148 4.72 %288,103 2,472 1.72 %
Domestic105,806 1,855 3.51 %112,897 409 0.72 %
International - Mature markets131,697 2,583 3.92 %125,836 535 0.85 %
International - Developing markets65,623 2,710 8.26 %49,370 1,528 6.19 %
Of which
Reverse repurchase agreements49,616 1,853 7.47 %36,421 610 3.35 %
Domestic21,202 461 4.35 %21,681 20 0.18 %
International - Mature markets4,087 86 4.21 %3,791 21 1.11 %
International - Developing markets24,327 1,306 10.74 %10,949 569 10.39 %
Loans and advances to customers1,037,399 33,816 6.52 %1,008,779 24,160 4.79 %
Domestic266,716 4,798 3.60 %269,541 2,536 1.88 %
International - Mature markets549,421 13,471 4.90 %541,026 8,682 3.21 %
International - Developing markets221,262 15,547 14.05 %198,212 12,942 13.06 %
Of which
Reverse repurchase agreements46,619 1,683 7.22 %40,471 150 0.74 %
Domestic7,847 76 1.94 %10,086 0.16 %
International - Mature markets37,497 1,538 8.20 %29,726 124 0.83 %
International - Developing markets1,275 69 10.82 %659 18 5.46 %
Debt securities212,081 7,430 7.01 %176,019 4,575 5.20 %
Domestic65,869 1,059 3.22 %41,365 280 1.35 %
International - Mature markets48,654 644 2.65 %41,712 308 1.48 %
International - Developing markets97,558 5,727 11.74 %92,942 3,987 8.58 %
Income from hedging operations1,478 (313)
Domestic(11)11 
International - Mature markets1,232 155 
International - Developing markets257 (479)
Other interest50 (25)
Domestic(30)(75)
International - Mature markets28 18 
International - Developing markets52 32 
Total Interest earning assets1,552,606 49,922 6.43 %1,472,901 30,869 4.19 %
Domestic438,391 7,671 3.50 %423,803 3,161 1.49 %
International - Mature markets729,772 17,958 4.92 %708,574 9,698 2.74 %
International - Developing markets384,443 24,293 12.64 %340,524 18,010 10.58 %
Other non-interest earning assets201,601 193,573 
Assets from discontinued operations  
Total Average Assets1,754,207 49,922 1,666,474 30,869 

Note: As of 30 June 2023 and 30 June 2022, Total Average Assets attributed to international activities accounted for 70% and 70%, respectively, of the Group's Total Average Assets. (International - Mature markets accounted for 45% and 46% and International - Developing markets accounted for 25% and 24%, respectively).
A) As of 30 June 2022, interest includes income from liabilities reported in 'Deposits from central banks and credit institutions' related to funding from the European Central Bank.
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Average Balance Sheet - Liabilities and Interest Expense
Six months ended 30 June,
20232022
LIABILITIES AND STOCKHOLDERS EQUITYAverage Balance Interest Average Rate Average Balance Interest Average Rate
(in millions of euros, except percentages)
Deposits from central banks and credit institutions (B)178,633 4,353 4.87 %213,926 1,591 1.49 %
Domestic59,089 1,069 3.62 %95,369 240 0.50 %
International - Mature markets71,397 1,444 4.04 %76,355 289 0.76 %
International - Developing markets48,147 1,840 7.64 %42,202 1,062 5.03 %
Of which
Repurchase agreements52,075 1,706 6.55 %30,220 678 4.49 %
Domestic31,471 637 4.05 %14,515 36 0.50 %
International - Mature markets5,513 133 4.82 %2,651 12 0.91 %
International - Developing markets15,091 936 12.40 %13,054 630 9.65 %
Customer Deposits998,553 15,466 3.10 %935,566 5,846 1.25 %
Domestic294,069 1,312 0.89 %290,878 180 0.12 %
International - Mature markets472,502 5,342 2.26 %434,405 677 0.31 %
International - Developing markets231,982 8,812 7.60 %210,283 4,989 4.75 %
Of which
Repurchase agreements70,209 3,164 9.01 %51,352 812 3.16 %
Domestic3,614 103 5.70 %6,313 0.10 %
International - Mature markets46,863 1,908 8.14 %28,889 144 1.00 %
International - Developing markets19,732 1,153 11.69 %16,150 665 8.24 %
Marketable debt securities (A)281,936 6,008 4.26 %241,422 3,494 2.89 %
Domestic129,633 1,839 2.84 %106,605 881 1.65 %
International - Mature markets107,534 1,856 3.45 %101,394 867 1.71 %
International - Developing markets44,769 2,313 10.33 %33,423 1,746 10.45 %
Of which
Commercial paper27,860 566 4.06 %14,854 125 1.68 %
Domestic20,835 380 3.65 %9,303 17 0.37 %
International - Mature markets4,651 71 3.05 %4,518 59 2.61 %
International - Developing markets2,374 115 9.69 %1,033 49 9.49 %
Other interest bearing liabilities (C)23,139 314 2.71 %24,633 97 0.79 %
Domestic16,024 228 2.85 %17,124 37 0.43 %
International - Mature markets4,953 0.04 %5,650 0.04 %
International - Developing markets2,162 85 7.86 %1,859 59 6.35 %
Expenses from hedging operations2,140 544 
Domestic478 (45)
International - Mature markets791 74 
International - Developing markets871 515 
Other interest721 888 
Domestic208 281 
International - Mature markets165 89 
International - Developing markets348 518 
Total interest bearing liabilities1,482,261 29,002 3.91 %1,415,547 12,460 1.76 %
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Six months ended 30 June,
20232022
LIABILITIES AND STOCKHOLDERS EQUITYAverage Balance Interest Average Rate Average Balance Interest Average Rate
(in millions of euros, except percentages)
Domestic498,815 5,134 2.06 %509,976 1,574 0.62 %
International - Mature markets656,386 9,599 2.92 %617,804 1,997 0.65 %
International - Developing markets327,060 14,269 8.73 %287,767 8,889 6.18 %
Other non-interest bearing liabilities171,998 152,916 
Non-Controlling interest8,580 8,886 
Stockholders' Equity91,368 89,125 
Liabilities from discontinued operations  
Total average liabilities and Stockholders' Equity1,754,207 29,002 1,666,474 12,460 
Note: As of 30 June 2023 and 30 June 2022, Total average liabilities attributed to international activities accounted for 66% and 64%, respectively, of the Group's Total average liabilities. (International - Mature markets accounted for 42% and 42% and International - Developing markets accounted for 24% and 22%, respectively).
(A) Does not include contingently convertible preference shares and perpetual subordinated notes because they do not accrue interests. We include them under “Other non-interest bearing liabilities”.
(B) As of 30 June 2022, interest includes expenses from assets reported in 'Cash balances at central banks and other deposits on demand' and 'Loans and advances to central banks and credit institutions' related to liquidity placed in the European Central Bank.
(C) Includes 'Liabilities under insurance or reinsurance contracts', reflecting the retrospective application of the new accounting standard IFRS 17 from 1 January 2023 which meant the reclassification of a portfolio of products for approximately EUR 16 billion registered at that date in 'Customer deposits' to 'Liabilities under insurance or reinsurance contracts' (see note 1.b to our interim consolidated financial statements in Part 2 of this report). The 2022 average balance information has been updated for comparative purposes but not the Interest information, following the approach adopted by the Group in the financial statements.

Changes in Interest Income / (Charges)—Volume and Rate Analysis
The following tables include, by domicile of the Group entity at which the relevant asset or liability is accounted for, changes in our net interest income attributable to changes in average volume and changes in average rate for the first six months of 2023 compared to the same period of 2022. We have calculated volume variances based on changes in average balances over the period and rate variances based on changes in interest rates on average interest-earning assets and average interest-bearing liabilities, as applicable, over the period. You should read the following tables and the footnotes thereto in light of our observations noted in the preceding sub-section entitled '—Average Balance Sheets and Interest Rates'.



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Volume and Rate Analysis
Six months ended 30 June
2023 / 2022
Increase (Decrease) due to changes in
INTEREST INCOMEVolume (1)Rate (2)Net Change
(in millions of euros)
Cash balances at central banks and other deposits on demand, and loans and advances to central banks and credit institutions585 4,091 4,676 
Domestic(27)1,473 1,446 
International - Mature markets26 2,022 2,048 
International - Developing markets586 596 1,182 
Of which
Reverse repurchase agreements720 523 1,243 
Domestic441 441 
International - Mature markets63 65 
International - Developing markets718 19 737 
Loans and advances to customers1,684 7,972 9,656 
Domestic(27)2,289 2,262 
International - Mature markets137 4,652 4,789 
International - Developing markets1,574 1,031 2,605 
Of which
Reverse repurchase agreements64 1,469 1,533 
Domestic(2)70 68 
International - Mature markets41 1,373 1,414 
International - Developing markets25 26 51 
Debt securities500 2,355 2,855 
Domestic235 544 779 
International - Mature markets58 278 336 
International - Developing markets207 1,533 1,740 
Income from hedging operations1,791  1,791 
Domestic(22)— (22)
International - Mature markets1,077 — 1,077 
International - Developing markets736 — 736 
Other interest75  75 
Domestic45 — 45 
International - Mature markets10 — 10 
International - Developing markets20 — 20 
Total Interest earning assets4,635 14,418 19,053 
Domestic204 4,306 4,510 
International - Mature markets1,308 6,952 8,260 
International - Developing markets3,123 3,160 6,283 




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Six months ended 30 June,
2023 / 2022
Increase (Decrease) due to changes in
INTEREST CHARGESVolume (1)Rate (2)Net Change
(in millions of euros)
Deposits from central banks and credit institutions22 2,740 2,762 
Domestic(124)953 829 
International - Mature markets(20)1,175 1,155 
International - Developing markets166 612 778 
Of which
Repurchase agreements216 812 1,028 
Domestic84 517 601 
International - Mature markets24 97 121 
International - Developing markets108 198 306 
Customer Deposits627 8,993 9,620 
Domestic1,130 1,132 
International - Mature markets65 4,600 4,665 
International - Developing markets560 3,263 3,823 
Of which
Repurchase agreements308 2,044 2,352 
Domestic(2)102 100 
International - Mature markets141 1,623 1,764 
International - Developing markets169 319 488 
Marketable debt securities864 1,650 2,514 
Domestic222 736 958 
International - Mature markets56 933 989 
International - Developing markets586 (19)567 
Of which
Commercial paper111 330 441 
Domestic44 319 363 
International - Mature markets10 12 
International - Developing markets65 66 
Other interest bearing liabilities (3)8 209 217 
Domestic(3)194 191 
International - Mature markets
International - Developing markets11 15 26 
Expenses from hedging operations1,596  1,596 
Domestic523 — 523 
International - Mature markets717 — 717 
International - Developing markets356 — 356 
Other interest(167) (167)
Domestic(73)— (73)
International - Mature markets76 — 76 
International - Developing markets(170)— (170)
Total interest bearing liabilities2,950 13,592 16,542 
Domestic547 3,013 3,560 
International - Mature markets894 6,708 7,602 
International - Developing markets1,509 3,871 5,380 
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(1) We calculate the volume variance as the result of the average interest rate of the earlier period multiplied by the difference between the average balances of both periods.
(2) We calculate the rate variance as the result of the average balance of the earlier period multiplied by the difference between the average interest rates of both periods.
(3) The volume and rate analysis is affected by the retrospective application of the new accounting standard IFRS 17 from 1 January 2023 which meant the reclassification of a portfolio of products for approximately EUR 16 billion registered at that date in 'Customer deposits' to 'Liabilities under insurance or reinsurance contracts' (see note 1.b to our interim consolidated financial statements in Part 2 of this report). The 2022 average balance information has been updated for comparative purposes but not the Interest information, following the approach adopted by the Group in the financial statements.

Assets

Interest-earning Assets—Yield Spread
The following table analyses our average interest-earning assets, interest and similar income and net interest income by domicile of the Group entity at which they are accounted for. Furthermore, it shows gross yields, net yields and yield spreads for each of the periods indicated. You should read this table and the footnotes thereto in light of our observations noted in the preceding sub-section entitled '—Average Balance Sheets and Interest Rates', and the footnotes thereto.
Six months ended 30 June
20232022
(in millions of euros, except percentages)
Average interest earning assets1,552,606 1,472,901 
Domestic438,391 423,803 
International - Mature markets729,772 708,574 
International - Developing markets384,443 340,524 
Interest and similar income49,922 30,869 
Domestic7,671 3,161 
International - Mature markets17,958 9,698 
International - Developing markets24,293 18,010 
Interest income / (charges) (A)20,920 18,409 
Domestic2,537 1,587 
International - Mature markets8,359 7,701 
International - Developing markets10,024 9,121 
Gross yield (B) (%)6.43 4.19 
Domestic3.50 1.49 
International - Mature markets4.92 2.74 
International - Developing markets12.64 10.58 
Net yield (C) (%)2.69 2.50 
Domestic1.16 0.75 
International - Mature markets2.29 2.17 
International - Developing markets5.21 5.36 
Yield spread (D) (%)2.52 2.43 
Domestic1.44 0.87 
International - Mature markets2.00 2.09 
International - Developing markets3.91 4.40 
A.Interest income / (charges) is the net amount of interest and similar income and interest expense and similar charges. See 'Income Statement' in the consolidated financial statements included in Part 2 of this report on Form 6-K. For a discussion of the changes in interest income / (charges) over the periods presented, see 'Part 1. Consolidated Director’s Report—Group Financial information—Income statement and balance sheet'.
B.Gross yield is the quotient of interest income divided by average earning assets.
C.Net yield is the quotient of net interest income divided by average earning assets.
D.Yield spread is the difference between gross yield on earning assets and the average cost of interest-bearing liabilities.

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Interest-earning assets-composition
The following table shows, by domicile of the Group entity at which the relevant asset is accounted for, the percentage mix of our average interest-earning assets for the periods indicated. You should read this table in light of our observations noted in the preceding sub-section entitled '—Average Balance Sheets and Interest Rates', and the footnotes thereto.
Six months ended 30 June
20232022
Cash balances at central banks and other deposits on demand, and loans and advances to central banks and credit institutions (%)19.52 19.56 
Domestic6.81 7.66 
International - Mature markets8.48 8.55 
International - Developing markets4.23 3.35 
Loans and advances to customers (%)66.82 68.49 
Domestic17.18 18.30 
International - Mature markets35.39 36.73 
International - Developing markets14.25 13.46 
Debt securities (%)13.66 11.95 
Domestic4.24 2.81 
International - Mature markets3.14 2.83 
International - Developing markets6.28 6.31 
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5.2. Other statistical disclosure requirements
Credit Ratios
The following table sets out the impairment losses to total loans outstanding ratio and the net charge-offs to average loans outstanding ratios for the periods ended 31 December 2022, 2021 and 2020 and 30 June 2023 and 2022 (see note 5 to our interim consolidated financial statements in Part 2 of this report and note 10 to our consolidated financial statements for the year ended 31 December 2022 included in Part 1 of the 2022 Form 20-F):
31 DecemberSix Months Ended 30 June
20222021202020232022
(in millions of euros, except percentages)(in millions of euros, except percentages)
Impairment losses to total loans outstanding2.14 %2.31 %2.51 %2.17 %2.21 %
Allowances for credit losses22,684 22,964 23,595 23,146 23,452 
Total loans outstanding1,058,688 995,646 939,794 1,068,190 1,061,172 
Net charge-offs during the period to average loans outstanding:
Commercial credit 0.38 %0.23 %0.17 %0.23 %0.48 %
Net charge-offs during the period197 89 53 57 119 
Average loans outstanding51,535 39,513 31,735 50,143 49,825 
Secured loans0.85 %0.69 %0.57 %0.50 %0.83 %
Net charge-offs during the period4,990 3,702 2,988 1,474 2,381 
Average loans outstanding583,899 538,935 524,061 584,355 574,046 
Reverse repurchase agreementsn/an/an/an/an/a
Net charge-offs during the periodn/an/an/an/an/a
Average loans outstanding43,505 36,660 46,207 46,619 40,471 
Other term loans1.43 %1.06 %1.12 %2.37 %1.33 %
Net charge-offs during the period4,308 3,020 3,183 3,600 1,969 
Average loans outstanding301,252 284,235 285,462 303,306 295,055 
Finance leases0.31 %0.10 %0.21 %0.13 %0.15 %
Net charge-offs during the period125 37 75 25 30 
Average loans outstanding39,829 38,348 36,439 38,919 39,647 
Receivables on demand1.73 %0.36 %1.24 %1.03 %1.35 %
Net charge-offs during the period207 35 115 66 76 
Average loans outstanding11,964 9,640 9,241 12,797 11,302 
Credit card receivables4.12 %4.25 %6.43 %6.17 %3.98 %
Net charge-offs during the period949 823 1,295 745 443 
Average loans outstanding23,039 19,360 20,143 24,162 22,278 
Total loans1.02 %0.80 %0.81 %1.13 %0.97 %
Net charge-offs during the period10,776 7,706 7,709 5,968 5,020 
Average loans outstanding1,055,023 966,690 953,289 1,060,301 1,032,624 
For the purpose of calculating the net charge-offs during the period to average loans outstanding ratio, net charge-offs consist of charge-offs against credit loss allowance less recoveries of loans previously charged-off and loans outstanding refer to gross loans and advances to customers. Reverse repurchase agreements are collateralized and therefore cannot be charged-off. Net charge-offs to average loans outstanding ratios at 30 June 2023 and 30 June 2022 reflect year-to-date net charge-offs annualized.
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Credit impaired balances ratios
The following table shows the total amount of our computable credit risk, our credit impaired loans and contingent liabilities, our allowances for credit impaired balances, our net loans and contingent liabilities charged-off, the NPL ratio, the coverage ratio and the net charge-offs to computable credit risk ratio at the dates indicated:
Year Ended 31 DecemberSix Months Ended 30 June
20222021202020232022
(in millions of euros, except percentages)
Computable credit risk (A)1,124,121 1,051,115 989,456 1,137,823 1,121,726 
Credit impaired balances34,673 33,234 31,767 34,949 34,259 
Allowances for credit impaired balances23,418 23,698 24,272 23,902 24,195 
Net loans charged-off10,776 7,706 7,709 5,968 5,020 
Ratios: (%)
NPL ratio (B)3.08 3.16 3.21 3.07 3.05 
Coverage ratio (C)68 71 76 68 71 
Net loans charged-off to computable credit risk (D)0.96 0.73 0.78 1.05 0.89 
(A) Computable credit risk is the sum of the face amounts of loans and advances to customers, customer guarantees and customer commitments granted, including those that are credit impaired. Excluding country risk.
(B) Credit impaired balances (credit impaired loans and advances to customers, customer guarantees and customer commitments granted) to computable credit risk.
(C) Allowances for credit impaired balances as a percentage of credit impaired balances.
(D) Ratios at 30 June 2023 and 30 June 2022 reflect year-to-date net charge-offs annualized. Ratios at year end reflect full year net charge-offs.

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ITEM 6. TABULAR DISCLOSURE OF CONTRACTUAL OBLIGATIONS
The following table summarizes our contractual obligations by remaining maturity at 30 June 2023:
Contractual obligationsMore thanMore than
Less than1 year but3 year butMore than
(in millions of euros)1 yearless than 3 yearsless than 5 years5 yearsTotal
Deposits from credit institutions (A)81,120 58,174 8,652 1,402 149,348 
Customer deposits (A)929,275 25,981 10,914 390 966,560 
Marketable debt securities (A)84,113 84,281 57,565 59,910 285,869 
Liabilities under insurance contracts (B)3,792 2,978 2,529 8,285 17,584 
Lease obligations637 1,053 444 466 2,600 
Other long-term liabilities (C)1,507 2,827 3,393 5,335 13,062 
Contractual interest payment (D)18,386 13,533 12,847 26,533 71,299 
Total1,118,830 188,827 96,344 102,321 1,506,322 
(A) Financial liabilities at amortized cost.
(B) Includes life insurance contracts in which the investment risk is borne by the policy holder and insurance savings contracts. Reflects the retrospective application of the new accounting standard IFRS 17 from 1 January 2023 which meant the reclassification of a portfolio of products for approximately EUR 16 billion registered at that date in 'Financial liabilities designated at fair value through profit or loss - Customer deposits' to 'Liabilities under insurance or reinsurance contracts' (see note 1.b to our interim consolidated financial statements in Part 2 of this report).
(C) Other long-term liabilities relate to pensions and similar obligations and include the estimated benefit payable for the next ten years.
(D) Calculated for the amortized cost portfolios of Deposits from credit institutions, Customer deposits and Marketable debt securities, based on average interest rates at 30 June 2023 for all maturities, and assuming that obligations maturing in more than five years have an average life of ten years.

The table above excludes the 'fixed payments' of our derivatives since derivative contracts executed by the Group apply close-out netting across all outstanding transactions, that is, these agreements provide for settlements to be made on a maturity or settlement date for the differences that arise, and as such, the obligation to be settled in the future is not fixed at the present date and is not determined by the fixed payments.
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ITEM 7. RISK DISCLOSURES

Higher-Risk Loans
Grupo Santander’s loan portfolio is focused mainly on retail banking with a medium-low risk profile, with a broad diversified geographical footprint well-balanced between emerging and developed markets. In addition, our business diversification between customer segments is a key factor to remain resilient. Grupo Santander does not have any significant exposure to higher-risk loans.

Some of the Group’s portfolios require specific monitoring due to the inherent nature of their business and particular risk profile, including for instance the auto loans business in the consumer subsidiary in the US (SC USA). Other less relevant portfolios in terms of size are also explicitly monitored through the risk appetite and the applicable monitoring policies.
It should be noted that, at 30 June 2023, 65% of the Group’s net customer loans are secured, mostly by real estate collateral.

Mortgages to individuals represent approximately 35% of the Group’s loan book, with low risk profile and low non-performing ratios, along with appropriate provisions coverage. Among other factors, this is due to the fact that these are mainly first residence mortgage loans, which are subject to a rigorous assessment of credit risk and affordability. The admission process evaluates the current and future payment capacity of the customer, evaluating if the client’s disposable income will be sufficient to meet the loans’ instalments even in a more stressed but feasible scenario.

Certain mortgage portfolios that may present higher risks (interest only, flexible loans, loans with loan-to-value greater than 100% or buy to let), are subject to even stricter lending policies to mitigate their risks. Nevertheless, they represent a low percentage of the Group’s portfolio, and their performance is continuously monitored to guarantee close and effective control.

Changes in Practices
Grupo Santander conducted its business in the first half of 2023 in an environment marked by market volatility, high inflation (while slowly declining in several geographies) and ongoing geopolitical tensions.

In addition, the bankruptcy of several US regional banks, together with the Credit Suisse takeover in Europe, generated additional market uncertainty.

Grupo Santander has reinforced the monitoring of all risks, with special attention to liquidity. In general, the most significant impacts have been in higher commodity prices, particularly energy, interest rates hikes and potential lower household disposable income due to inflationary pressures. Also, Grupo Santander continues to monitor the evolution and potential impacts of the mortgage portfolio in Swiss francs in Poland, following the ruling of the CJEU on 15 June 2023.


Other
Grupo Santander's exposure to complex structured instruments and assets is very limited; this is a reflection of our robust risk culture and prudent risk management.

Santander uses credit derivatives to cover loans and to serve our customer needs regarding their trading activities in financial markets. Trading volume is small in terms of our notional value (0.2% of total counterparty risk notional value as of 30 June 2023) and is subject to a solid set of internal controls and procedures to minimize operational risk.

Exposures related to complex structured assets
We have a very limited exposure to complex structured assets. See 'Quantitative Analysis About Market Risk' below.

Quantitative Analysis About Market Risk
A.    Activities subject to market risk and types of market risk
Activities exposed to market risk encompass transactions where risk is assumed as a consequence of potential changes in interest rates, inflation rates, exchange rates, stock prices, credit spreads, commodity prices, volatility and other market factors, the liquidity risk from our products and markets, and the balance sheet liquidity risk. Therefore, they include trading risks and structural risks.
Interest rate risk arises from changes in interest rates that could adversely affect the value of a financial instrument, a portfolio or the Group as a whole. It can affect loans, deposits, debt securities, most assets and liabilities held for trading and derivatives.
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Inflation rate risk originates from changes in inflation rates that could adversely affect the value of a financial instrument, a portfolio or the Group as a whole. It can affect instruments such as loans, debt securities and derivatives, where the returns are linked to future inflation values or a change in the current rate.
Exchange rate risk is the possibility of loss in the value of a position not denominated in the base currency to shifts in exchange rates. A long or open position in a foreign currency may produce a loss if it depreciates against the base currency. Exposures affected by this risk include non-euro currencies investments in subsidiaries and transactions in foreign currency.
Equity risk is the possibility of loss from open positions in equities to adverse movements in their market prices or expectations about future dividends. This affects positions in shares, stock market indices, convertible bonds and derivatives with shares as the underlying asset (put, call, equity swaps, etc.).
Credit spread risk is the possibility of loss from open positions in fixed income securities or credit derivatives to adverse movements in credit spread curves or recovery rates associated with specific issuers and types of debt. The spread is the yield difference between financial instruments with a quoted margin over other benchmark instruments, mainly the internal rate of return (IRR) of government bonds and interbank interest rates.
Commodity price risk is the possibility of loss from adverse movements in commodity prices. Our exposure to this risk is minor and stems mainly from commodity derivatives.
Volatility risk is the possibility of loss caused by adverse movements in the volatility of interest rates, exchange rates, shares, credit spreads and other factors affecting the value of our portfolio. It is inherent to all financial instruments whose value is affected by volatility (especially options contracts).
These market risks can be partly or fully mitigated with derivatives such as options, futures, forwards and swaps. However, there are other types of market risks that require more complex hedging:
Correlation risk is the possibility of loss due to an adverse change in the relationship between risk factors (correlation) of the same type (e.g. two exchange rates) or different type (e.g. an interest rate and a commodity price).
Market liquidity risk originates when Santander or a subsidiary cannot reverse or close a position without an impact on the market price or the transaction cost. Market liquidity risk can arise from a reduction in market makers or institutional investors, the execution of a large volume of transactions or market instability. It could also increase depending on how exposures are distributed among products and currencies.
Pre-payment or cancellation risk originates when mortgages, deposits and other on-balance-sheet instruments give holders the option to buy or sell them, altering future cash flows. Potential mismatches on the balance sheet pose a risk since cash flows may have to be reinvested at an interest rate that is potentially lower (assets) or higher (liabilities).
Underwriting risk arises when an entity underwrites or places securities and other types of debt and assumes the risk of having to acquire issued securities partially if buyers have not taken them up.
In addition to the above market risks, balance sheet liquidity risk (unlike market liquidity risk) is the possibility of meeting payment obligations late or at an excessive cost. Losses may be caused by forced sales of assets or margin impacts due to the mismatch between expected cash inflows and outflows.
On the other hand, pension and actuarial risks also depend on shifts in market factors. Further details are provided in this chapter.
Finally, in recent years there has been an increased focus on climate and environmental risks, which arise from the possibility that changes in climate may adversely affect the value of a financial instrument, a portfolio or the Group as a whole. Changes in climate include both extreme weather scenarios as well as gradual climate change and other situations where there is environmental degradation. This risk may have an impact both on financial instruments value or portfolios and on Santander's liquidity. The Group measures this risk through stress scenarios for both market and liquidity risk.
We aim to comply with the Basel Committee’s Fundamental Review of the Trading Book, and the EBA's Guidelines on the management of interest rate risk arising from non-trading book activities. Through several projects, we aim to provide risk managers and control teams with the best tools to manage market risks under the right governance framework for the models we use, to report risk metrics, and help satisfy requirements on these risks.
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B.    Trading market risk management
Management limits and control system
The market risk function daily monitoring makes sure market risk positions remain within approved limits. It assesses the performance of, and major changes in, market risk metrics, and distributes regular reports to senior management and other internal and external stakeholders so market risk activities can be properly monitored.
The market risk limits are established based on different metrics and are intended to cover all activities subject to market risk from many perspectives, applying a prudent approach. The main ones are:
• Value at Risk (VaR) and Stressed VaR limits
• Limits of equivalent and/or nominal positions
• Interest rate sensitivity limits
• Vega limits
• Delivery risk limits for short positions in securities (fixed income and securities)
• Limits to constrain the volume of effective losses or protect results generated during the period:
• Loss trigger
• Stop loss
• Credit limits:
• Total exposure limit
• Jump to default limit by issuer
• Others
• Limits for origination transactions
Those general limits include sub-limits that make the structure granular enough to control market risks from Santander's trading operations. We monitor subsidiaries' positions daily, checking changes in portfolios and at trading desks in order to detect events that may necessitate immediate mitigation.
The Group establishes global approval and control limits, global approval limits with local control, and local approval and local control limits. They are requested by each subsidiary's business manager in consideration of particular circumstances of the business, budgetary targets and the risk/reward ratio. Limits are then approved by risk bodies according to internal governance processes.
Subsidiaries must comply with the approved limits. On the day a limit breach occurs, subsidiary business managers must provide a written explanation with an action plan and corrective measures, such as reducing the position within the limits or formulating a strategy that justifies raising limits.
Methodologies
a) Value at Risk (VaR)
Value at Risk (VaR), our standard methodology for managing and controlling market risk, measures maximum expected loss with a certain confidence level over a given time.
For standard historical simulation, the confidence level is 99% and the time horizon is one day. We also make statistical adjustments efficiently to incorporate recent developments affecting our levels of risk. Our time frame is two years or at least 520 days from the reference date of the VaR calculation. We report the higher of two VaR figures we calculate daily. One applies an exponential decay factor that allocates less weight to the oldest observations; the other has the same weight for all observations.
We also simultaneously calculate Value at Earnings (VaE). It measures the maximum potential gain with a certain level of confidence and specific time frame under the same methodology for VaR.
VaR by historic simulation has many advantages as a risk metric. It states a portfolio's market risk in a single figure according to market movements, without assumptions about functions, forms or correlations between market factors.
However, the VaR metric has some limitations, regardless of the methodology to calculate it. In particular:
• As VaR calculation has a certain confidence level, it does not indicate the levels of possible losses beyond it.
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• The liquidity horizon of some products in the portfolio is longer than that of the VaR model.
• VaR is a static measure of risk subject to significant (albeit unlikely) changes in the following day.
Historical simulation methodology also has limitations:
• High sensitivity to time frame used;
• Inability to capture plausible high-impact events if these do not occur during the time frame used.
• Valuation parameters with no market input (such as correlations, dividend and recovery rates).
• Slow adjustment to new volatility and correlation, as the weighting of the newest and oldest data is the same.
Using Stressed VaR and expected shortfall (ES) help overcome some of these limitations. We calculate VaR with exponential decay, apply conservative valuation adjustments, and regularly conduct analyses and backtesting to assess the accuracy of the VaR calculation model.
b) Stressed VaR (sVaR) and expected shortfall (ES)
We calculate sVaR daily for our main portfolios with the same methodology as for VaR, with these exceptions:
• We use a window of 260 observations (as opposed to 520 for VaR) over a continuous period of stress on a portfolio. For each portfolio, we review the history of a subset of selected market risk factors based on expert judgement and the most significant positions in the books.
• Unlike VaR, we obtain sVaR by using the percentile with uniform weighting, and not with the higher of the percentiles with exponential and uniform weightings.
To calculate the ES we estimate expected potential loss above the level obtained from VaR and assign uniform weights to all observations. Unlike VaR, ES has the advantage of capturing the risk of large losses with a low probability (tail risk) and being a sub-additive metric. According to the Basel Committee, an ES with a 97.5% confidence interval delivers a level of risk similar to VaR at a 99% confidence interval.
c) Scenario analysis
Santander's risk measures are based on normal market conditions, price stability, sufficient liquidity and other assumptions used in daily risk management and decision-making. However, it is possible that extreme movements and strong unforeseen changes will not be properly anticipated. Therefore, we run scenario analyses, which prove important to predict the outcome of a wide range of risks and estimate the capital needed to absorb any losses in case such unexpected events occur.
These stress scenarios are important to estimate future risk, overcome the limitations of models and historical data, support liquidity and capital plans, report on risk tolerance levels and develop risk reduction and contingency plans under stress conditions.
We regularly calculate and analyse stress scenarios for our subsidiaries with trading activities which include historical scenarios, hypothetical scenarios and reverse stress test scenarios.
d) Analysis of positions, sensitivities and results
Santander uses positions to quantify the market values of transactions in the portfolio, grouped by main risk factor and considering the delta value of any futures or options. We can express risk positions in our subsidiaries' base currency and in the currency used for standardized information. We monitor positions daily to detect incidents and correct them immediately.
Measurements of market risk sensitivity estimate the variation of an instrument or portfolio's market value to changes in a risk factor with analytical approximations given through partial derivatives or a complete revaluation of the portfolio.
The daily profit and loss (P&L) statement prepared by the market risk function is an excellent indicator of the impact of changes of financial variables on portfolios.
e) Derivatives activities and credit management
We run controls over derivative activities and credit management daily with specific measures due to their atypical nature. We control and monitor underlying asset's sensitivity to price movements (Delta and Gamma), volatility (Vega) and time (Theta). Also, we systematically review measurements such as sensitivity to the spread, jump-to-default and concentrations of positions by rating.
For credit risk in trading portfolios, we also calculate Incremental Risk Charge (IRC), an additional metric recommended by the Basel Committee and current regulations. IRC covers default risks and rating migrations not adequately captured in VaR through variations in credit spreads.
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We apply this metric to government and corporate bonds, derivatives on bonds (forward, options, etc.) and credit derivatives (credit default swaps, asset backed securities, etc.). We calculate IRC using direct measurements of loss distribution tails at an appropriate percentile (99.9%), over a one-year horizon. We follow the Montecarlo methodology, applying one million simulations.
f) Credit Valuation Adjustment (CVA) and Debt Valuation Adjustment (DVA)
Santander calculates trading portfolio results with credit valuation adjustment (CVA) and debit valuation adjustment (DVA). The CVA is for over the-counter (OTC) derivatives and results from the risk associated with the credit exposure assumed with each counterparty.
The CVA for a particular counterparty is the total CVA for all its maturities. To calculate it, we consider inputs such as expected exposure, loss given default, probability of default and a discount factor curve.
DVA is similar to CVA but results from the risk our counterparties assume in OTC derivatives traded with us.

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C.    Key metrics (Trading Market Risk)
In the first half of 2023, several issues impacted market volatility such as the continued war in Ukraine, the persistence of inflation pressing central banks' policies, the situation of some US regional banks and the uncertainty during the negotiation of the debt ceiling in the US. In this challenging environment, Santander’s trading risk profile remained low, in line with previous years, due to the fact that risks of trading activities arise mainly from activities with customers in non-complex instruments, concentrated in hedging of interest rate and exchange rate risks.
Value at Risk (VaR) analysis
During the first half of 2023, Santander continued its strategy of focusing its trading activity on customer business, minimising where possible, exposure to directional risk in net terms and maintaining its diversification by geography and risk factor.
Evolution of VaR for the first half of 2023.
EUR million. VaR at 99% over a one day horizon.

Evolución VaR 1H.jpg
VaR during the first half of 2023 fluctuated between EUR 7.5 million and EUR 19.3 million, with an average VaR for the period of EUR 11.7 million and ending in June at EUR 13.1 million. In some occasions, daily VaR was above the average of the last three years, mainly due to market volatility spikes.
The following histogram shows the distribution of risk in terms of VaR in the first six months of 2023. The accumulation of days with levels up to EUR 14.5 million (95%) is shown. Values higher than EUR 14.5 million (5%) largely occur in periods affected by temporary spikes in volatility, mainly in interest rates and exchange rates.

VaR Histogram
VaR at 99%, over a one day horizon. Number of days (%) in each range for the first half of 2023.
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Histograma VaR 1.jpg

Risk by factor

The minimum, average, maximum and final values in VaR terms at 99% for the first six months of 2023 are displayed in the following table:
VaR statistics by risk factor

EUR million. VaR at 99%, with one day time horizon
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VaR (99%)
MinimumAverageMaximumLatest
Total trading
Total7.511.719.313.1
Diversification effect(8.6)(13.6)(24.8)(13.6)
Interest rate8.911.820.311.3
Equities1.53.77.35.5
Exchange rate2.34.88.06.0
Credit spread2.73.76.23.2
Commodities0.71.32.30.7
Europe
Total6.69.214.58.9
Diversification effect(5.5)(9.6)(19.7)(9.2)
Interest rate5.68.815.87.8
Equities1.73.37.12.0
Exchange rate2.13.05.15.1
Credit spread2.73.76.23.2
Commodities0.00.00.00.0
South America
Total4.77.513.39.0
Diversification effect(1.3)(5.4)(13.4)(4.7)
Interest rate4.76.912.67.9
Equities0.01.43.73.7
Exchange rate0.63.38.01.3
Credit Spread0.00.00.10.1
Commodities0.71.32.30.7
North America
Total1.83.15.73.1
Diversification effect(0.3)(0.9)(2.0)(0.4)
Interest rate1.83.15.62.7
Equities0.00.20.40.1
Exchange rate0.30.71.70.7
Credit Spread0.00.00.00.0
Commodities0.00.00.00.0




The average VaR in the first half of 2023, EUR 11.7 million, was lower than the average VaR in the first half of 2022, EUR 13.7 million, which was marked by events with high impact on markets such as the beginning of the war in Ukraine or a new wave of covid-19 in Asia.



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VaR evolution by risk factor

EUR million. VaR at 99% with one day time horizon (15 day moving average)
Risk Factor VaR.jpg


Gauging and backtesting measures
Regulations dictate that the VaR model should accurately capture market risks. VaR uses statistical techniques under normal conditions. Therefore, for a certain confidence level and for a defined time horizon, the estimated maximum loss can differ from actual losses. Santander reviews and contrasts the VaR calculation model on a regular basis to verify its accuracy.
The market risk function runs tests such as internal backtesting, VaR contrast measures and hypothetical portfolio analysis for subsidiaries covered by the internal market risk model. For subsidiaries with an approved internal model, we also perform regulatory backtesting to count overshootings (when daily loss or profit exceeds VaR or VaE) affecting the calculation of market risk regulatory capital requirements.
Our backtesting assesses the general quality and effectiveness of the risk measurement model and compares the daily VaR/VaE obtained on D-1 with these P&Ls obtained on D:
Economic P&L: is calculated on the basis of end-of-day mark-to-market or mark-to-model values. This test checks whether the VaR/VaE methodology used to measure and aggregate risk is appropriate.
Actual P&L: is calculated based on the difference between the portfolio's end-of-day value and actual value at the end of the subsequent day. It includes the profit and loss stemming from intraday operations, minus fees, commissions, and net interest income. It is used to count regulatory overshootings.
Hypothetical P&L: is calculated daily by comparing the portfolio's end-of-day value and its value at the end of subsequent day, assuming unchanged positions. It doesn't account for the time effect to be consistent with VaR. This backtesting helps us make sure portfolios are regularly subject to an intraday risk not reflected in closing positions and therefore, not reflected in VaR. We also use it to count regulatory overshootings.
Theoretical P&L: is calculated with the market risk calculation engine, without intraday results, changes in portfolio positions or time (theta). We use it exclusively to test the quality of our internal VaR model.
We run regulatory backtesting on our subsidiaries every day. We also run internal (not regulatory) backtesting daily, weekly and monthly based on the granularity of a given portfolio level. The number (or proportion) of overshootings we register is one of the most
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intuitive indicators of a model's goodness of fit. We calculate regulatory backtesting for one year (250 days) and at a VaR confidence level of 99%.
In the last twelve months, for Hypothetical P&L backtesting and for the total portfolio, there was an overshooting in VaR at 99% on 13 March after an increase in market volatility as a result of the events related to some US regional banks. There were no overshootings in VaE at 99%. The results are consistent with the assumptions specified in the VaR calculation model.

Derivatives risk management
Our derivatives business primarily involves selling investment products and hedging risks for customers. Our risk management aims to keep open net risk as low as possible. Transactions include options on equities, fixed income and exchange rates, mainly in Spain, Brazil, the UK and Mexico.
Risk of derivatives (in terms of VaR Vega at 99%, over a one day horizon) moved in the first half of 2023 in a range between EUR 2.0 million and EUR 3.7 million, with an average value of EUR 2.6 million.
Santander's exposure to complex structured instruments and assets is very limited, this reflects our risk culture and prudent risk management. At the end of the first half of 2023, our exposures in this area were:
Hedge funds: the exposure was EUR 50 million (all indirect), acting as counterparty in derivative transactions. We analyse the risk related to this type of counterparty on a case by case basis, setting collateralization ratios based on each fund's characteristics and assets.
Monolines: no exposure at the end of June 2023.
Our policy on approving new derivatives transactions remains extremely prudent and conservative. It is closely monitored by senior management.
Scenario analysis
Various stress scenarios were calculated and analysed regularly in the first half of 2023 (at least monthly) for all the trading portfolios.
Worst Case scenario
This is a hypothetical scenario which combines movements in risk factors with their respective volatilities. The construction of these scenarios is based on historical volatilities, assuming a variation of ±3 and ± 6 daily standard deviations, irrespective of the historical correlation between them. Its aim is to analyse the risk profile and potential maximum losses of trading portfolios, identifying the most unfavourable scenario.
At the end of June 2023, the stress test revealed that the economic loss in trading portfolios would be EUR 93 million (market price) if the stress movements in the worst case scenario materialized in the market. The loss would mainly affect Europe (mostly in interest rate under a scenario of increases and in exchange rate under a scenario of appreciation of the Euro).
Stress scenario: worst case. EUR million
Interest rateEquitiesExchange rateCredit spreadCommoditiesTotal
Total trading(55.5)(13.8)(22.2)(1.6)0.0(93.1)
Europe(38.9)(11.4)(18.5)(1.6)0.0(70.4)
North America(6.5)(0.1)(1.9)0.00.0(8.5)
South America(10.1)(2.3)(1.8)0.00.0(14.2)

Other global stress test scenarios
‘Abrupt crisis’: an ad-hoc scenario with sharp market movements in all risk factors: rise in interest rate curves, sharp falls in stock markets, strong appreciation of USD against other currencies, increase in volatility and credit spreads and default of main debt and equity positions.
‘Subprime crisis’: historical scenario based on 2007-2008 events arising from the US subprime mortgage crisis. This financial crisis led to a sharp increase in volatility and a sharp reduction in liquidity in all financial markets worldwide. The worst 1-day and 10-day market shocks are identified for each market risk factor.
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‘Forward Looking Scenario’: a plausible hypothetical scenario based on current portfolios and expert judgement regarding the short term expected movements in market risk factors that may negatively affect trading positions.
‘EBA adverse scenario’: hypothetical scenario based on the adverse macroeconomic scenario applied to all market risk factors, as proposed by the EBA to perform the 'EU wide stress test' exercise every two years.
'Covid-19 crisis': scenario based in the sharp movements in the financial markets as a result of the health crisis. Its calculation is based on the identification of the 10-day period with higher losses in the trading portfolio during the first half of 2020.
Reverse stress test scenarios, which identify market variable shifts that can lead to a loss that will endanger our survival. They complement traditional stress scenarios and help signal business vulnerabilities, hidden risks and interactions between risk factors. They begin with a known stress result (such as a failure to achieve certain capital, liquidity or solvency ratios) and identify extreme scenarios.

D.    Structural balance sheet risk management
System for controlling limits
Like with trading market risk, annual limits planning sets limits for balance sheet structural risks based on risk appetite.
The main limits we use are:
• Balance sheet structural interest rate risk:
• Limit on net interest income (NII) over a 1 year horizon.
• Limit on the sensitivity of the economic value of equity (EVE).
• Limit on the market value variations of ALCO portfolios under stress scenarios.
• Structural exchange rate risk:
• Limit on the potential impact of the net foreign currency permanent position in the Core Capital Ratio.
• Limit on the individual hedge required by each currency.
Financial Management must explain why limits or sub-limit breaches occur and provide action plans to correct them.
Methodologies
a) Structural interest rate risk
We analyse the potential impact of changes in interest rate levels on EVE and NII. Depending on the changes in rates, impacts will be different and therefore various subtypes of interest rate risk need to be monitored and managed, such as repricing, curve or basis risk, among others.
Based on the balance sheet interest rate position and the market situation and outlook, financial actions (such as transacting positions or setting interest rate for products we market) may be needed to achieve our desired risk profile.
The suite of metrics we use to monitor interest rate risks includes the sensitivity of NII and EVE to changes in interest rates:
- Net interest income (NII) sensitivity
NII is the difference between income from interest on assets and the cost of liabilities in the banking book over a typical one-to three year horizon (one year being standard in Santander). NII sensitivity is the difference between the NII calculated under a selected scenario and the NII calculated under a base scenario. There can be as many NII sensitivities as scenarios. This metric helps identify short-term risk and it is complementary to EVE sensitivity. Scenarios of -100 basis points parallel changes and +100 basis points are considered, choosing the worst one (hereinafter figures show the result under these scenarios).
-Economic value of equity (EVE) sensitivity
EVE is the difference between the net current value of assets and the net current value of outstanding liabilities in the banking book at a certain point in time. EVE sensitivity is the difference in EVE calculated under a selected scenario and under a base scenario. There can be as many EVE sensitivities as scenarios considered. This metric helps identify long-term risk and it is complementary to NII sensitivity. Scenarios of -100 basis points parallel changes and +100 basis points are considered, choosing the worst one (hereinafter figures show the result under these scenarios).
b) Interest rate models
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Interest rate risk metrics consider the behaviour of financial products under stressed scenarios where uncertainty is common and contractual terms may not be met. We have methodologies that help to explain products' behaviour. Key interest rate risk models are:
-Treatment of liabilities without stated maturity
Our model uses variables such as stable and unstable volumes, the rate of settlement over time and the difference between customer rates and market rates to model non-maturity account balances.
- Pre-payment treatment for certain assets
Pre-payment risk mainly affects fixed-rate mortgages in subsidiaries where contractual rates are low relative to market levels. We model this risk and include it in risk appetite metrics.
c) Structural foreign exchange rate risk/hedging of results
We monitor these activities daily via position measurements, VaR and results.
d) Structural equity risk
We monitor these activities monthly via position measurements, VaR and results.

E. Structural balance sheet risks key metrics
Consistent with previous years, the market risk profile of Santander's balance sheet remained moderated in the first half of 2023 in terms of asset, shareholders’ equity and net interest income volumes.
Each subsidiary's finance division manages its interest rate risk from commercial banking and is responsible for managing structural risk caused by fluctuating interest rates.
We use statistical models to measure interest rate risk and different strategies to manage structural risk with interest rate instruments, such as fixed income bond portfolios and derivative instruments to keep the risk profile within risk appetite.

Structural interest rate risk
Europe
The NII sensitivities of our core balance sheets (Santander Spain and Santander UK) and EVE sensitivity of Santander Spain are usually positive to interest rate increases. In the case of EVE sensitivity for Santander UK, it is usually negative to interest rate increases.
Exposure levels in all countries was moderate in relation to the annual budget and capital levels.
At June 2023, considering the scenarios previously mentioned, the most significant risk of NII sensitivity was in the Euro interest rate curve at EUR 871 million, followed by the British pound at EUR 245 million, the US dollar at EUR 71 million and the Polish zloty at EUR 61 million, all relating to the risk of rate decreases.
Net interest income (NII) sensitivity
% of the total
NII_EU.jpg
Others: Portugal and SCF.

The most significant risk in EVE was in the British pound at EUR 359 million and the Polish zloty at EUR 47 million, both relating to the risk of rate increases, followed by the Euro interest rate curve at EUR 144 million and the US dollar at EUR 57 million, both relating to the risk of rate decreases.
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Economic value of equity (EVE) sensitivity
% of the total
EVE_EU.jpg

Others: Portugal and SCF.

South America
The EVE and NII in our South American balance sheets are usually positioned for interest rate decreases.
In the first half of 2023, exposure levels in all countries was moderate in relation to the annual budget and capital levels.
At the end of June, the most significant risk to NII was located in Brazil (EUR 154 million) and Chile (EUR 84 million).

Net interest income (NII) sensitivity
% of the total
NII_SA.jpg
Others: Argentina at June-end, Peru and Uruguay at May-end.

The most significant risk to the EVE, was also in Brazil (EUR 364 million) and Chile (EUR 324 million).

Economic value of equity (EVE) sensitivity
% of the total
EVE_SA.jpg
Others: Argentina at June-end, Peru and Uruguay at May-end.

North America
The NII of our North American balance sheets usually show positive sensitivities to interest rate increases. In the case of EVE, negative sensitivities to interest rate increases are usually shown.
In the first half of 2023, exposure levels in all countries were moderate in relation to the annual budget and capital levels.
At the end of June, the most significant risk to NII was mainly in the US (EUR 151 million).

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Net interest income (NII) sensitivity
% of the total
NII_NA.jpg

The most significant risk to the EVE was also in the US (EUR 638 million).


Economic value of equity (EVE) sensitivity
% of the total
EVE_NA.jpg


Structural foreign exchange rate risk/hedging of results
Our structural exchange rate risk is driven by exposures in foreign currencies related to permanent financial investments, their results and related hedges.
Our dynamic management of this risk seeks to limit the impact on the core capital ratio from foreign exchange rate movements. At the end of June 2023, the largest exposures of permanent investments (with their potential impact on equity) were (in order), in US dollars, Brazilian reais, UK pounds sterling, Mexican pesos, Chilean pesos and Polish zlotys. We hedge some of these positions (which are permanent in nature) with foreign exchange-rate derivatives.
The Financial division is responsible for foreign exchange rate risk management, hedging expected results and dividends in subsidiaries where the base currency is not the euro.

Structural equity risk
We hold equity positions in its banking book as equity instruments or equity stakes depending on the percentage owned or control.
We diversified the equity portfolio in the banking book at the end of June 2023 between securities in Spain, China, Morocco, Poland and other countries. Most of the portfolio invests in the finance and insurance industries, and also include real estate.
Structural equity positions have market risk exposure. We calculate VaR for these positions with market price data series or proxies. By the end of June 2023, the VaR at 99% over a one day time horizon was EUR 194 million (EUR 195 and EUR 309 million at the end of 2022 and 2021, respectively).

Structural VaR
A standardised metric such as VaR can be used for monitoring total market risk for the banking book (excluding the trading activity of SCIB). We distinguish fixed income considering interest rates and credit spreads on ALCO portfolios, exchange rate and equities.
In general, structural VaR is not material in terms of our volume of total assets or equity.
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Structural VaR
EUR million. VaR at 99% with one day time horizon.
202320222021
MinimumAverageMaximumLatestAverageLatestAverageLatest
Structural VaR552.7599.8679.7679.7664.0538.5993.71,011.9
Diversification effect(390.8)(412.1)(432.7)(429.1)(417.1)(422.4)(327.3)(240.2)
VaR interest rate*273.3290.6314.8314.8350.8304.5400.7287.8
VaR exchange rate477.0526.0600.0600.0493.4461.0600.6655.2
VaR equities193.2195.3197.6194.0236.9195.4319.7309.1
* Includes credit spread VaR on ALCO portfolios.

F.    Pension and actuarial risks

Pension risk
Santander assumes the financial, market, credit and liquidity risks in the assets and investments of defined benefit employee pension funds, as well as the actuarial risks from pension obligations. Our main goal in the pension risk control and management is to identify, measure, monitor, mitigate and disclose all sources of pension risk.
We annually estimate combined losses in assets and liabilities under a stress scenario that includes changes in interest rates, exchange rates, inflation, stock markets, real estate prices and credit spread.
Actuarial risk
Actuarial risk stems from biometric changes in the life expectancy of defined benefit pension scheme beneficiaries; from life insurance holders; unforeseen non-life insurance payments; and unexpected changes in holders' behaviour when filing claims covered in insurance contracts.
We distinguish these actuarial risks:
Life liability risk: risk of loss if fluctuations in risk factors changes the value of pension liabilities:
Mortality/longevity risk: risk of loss in variations in insured parties' estimated probability of death/survival parties changes the value of liabilities.
Morbidity risk: risk of loss if insured parties' estimated probability of disability/incapacity changes the value of liabilities.
Surrender/lapse risk: risk of loss caused by changes in the value of liabilities because of the early termination or changes in policyholders' rights in regard to surrender, extraordinary contributions and/or paid up options.
Expense risk: risk of loss if an adverse deviation in expected expenses changes the value of liabilities.
Catastrophe risk: losses if catastrophic events increase pension liabilities.
Non-life liability risk: risk of losses from changes in the value of Santander's non-life benefit liabilities with employees, caused by fluctuations in related risk factors:
Premium risk: loss from insufficient premiums to pay for claims that might be made in the future.
Reserve risk: loss from insufficient reserves for unsettled claims, including related costs.
Catastrophe risk: losses if catastrophic events increase non-life liabilities.
G.    Management of structural liquidity
Structural liquidity management aims to finance the Group’s recurring activity in optimum conditions of maturity and cost and avoid assuming undesired liquidity risks.
Given the retail nature of the Group, commercial branches have continued taking deposits following the selective financing strategy of the Group considering their costs.
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Notwithstanding the aforementioned, the different Group companies have maintained frequent issuance activity in the different wholesale funding markets during the year in order to continue strengthening their liquidity position and presence in the markets, taking advantage of favourable market conditions. The Group issued in the first half of 2023 €22,560 million of medium- and long-term issues, of which €10,730 million was senior debt, €7,374 million was covered bonds and €4,455 million were TLAC (Total Loss Absorbing Capacity) eligible instruments of which €2,955 million was senior non-preferred, €1,500 million was subordinated debt and €0 million was additional Tier 1. Maturities of medium- and long-term debt amounted to €13,175 million in the first semester of 2023, of which €3,550 million was senior debt, €2,232 million was covered bonds, €7,393 million was senior non-preferred, €0 million was subordinated debt and €0 million was additional Tier 1. Additionally, securitizations placed in the market amounted to €6,828 million while maturities followed a similar pattern.
In short, all these actions have contributed to strengthen the Group’s balance sheet and capital base and helped to maintain an appropriate liquidity position.
The main aspects in relation to structural management of liquidity during the first half of 2023 were:
Adequate position of structural liquidity. We are essentially a retail bank. Therefore, customer deposits are the main source of funds in our financing structure. These deposits, together with capital and similar instruments, enable us to address most of the Group’s liquidity needs.
Diversification of markets and instruments to obtain liquidity. We have an active presence in several wholesale markets, across the different countries where the Group operates. This strategy limits our dependence on specific markets and allows us to maintain a comfortable capacity of recourse to the markets.
As of 30 June 2023, the balance sheet of the Group was solid, as befits the Group’s retail nature. Lending, which accounted for around 71% of net assets, was fully financed by customer deposits and medium and long term funding. The Group has an adequate structure of medium and long-term issuances, well diversified by products (including, senior debt, senior non-preferred debt, covered bond, subordinated debt and additional Tier 1) with a moderately conservative maturity (4.2 years as of 30 June 2023). All of this results in moderate needs of recourse to short term wholesale funding at the Group level.
Excluding securitizations, most medium- and long-term issuance activity has been concentrated on the Eurozone, the UK and The US, with a moderate contribution in the rest of countries.
On 30 June 2023, the Group's structural liquidity surplus stood at €291.0 billion on a consolidated basis. This surplus is based mainly on fixed income securities (€193.5 billion), equities (€16.1 billion) and net lent deposits to central banks and credit entities (€129.7 billion), partially offset by short term funding balance (€48.4 billion).
High capacity to obtain liquidity on the balance sheet. The reserve includes deposits in central banks and cash, unencumbered sovereign debt, undrawn credit lines granted by central banks, as well as other assets eligible as collateral and other undrawn credit lines in official institutions (FHLB, etc.), all of which reinforce the solid liquidity position of the Group and its subsidiaries. As a proof of this sound and ample liquidity position, the Group as a whole exhibits both a Liquidity Coverage Ratio (LCR) well above the 100% regulatory limit and a Net Stable Funding Ratio (NSFR), also well above 100%. Compared with 2022 year-end, neither the LCR nor the NSFR have substantially changed during the first half of 2023.
Access to wholesale markets for liquidity on the basis of short and long-term ratings.
Independence of the subsidiaries in funding within a coordinated liquidity management. The most important subsidiaries obtain their funding in wholesale markets in accordance with their needs, establishing their own liquidity and contingency plans, without recourse to lines from the parent Bank to finance their activity.
Moderate use of assets as security for structural balance-sheet funding sources that has not materially changed since the end of 2022.
Santander Group performs a continuous internal process to ensure the adequacy of both, its liquidity position and the management, measurement, monitoring and control of its liquidity risk (Group Internal Liquidity Adequacy and Assessment Process). However, in accordance to Santander’s model for liquidity management based on autonomous subsidiaries, this adequacy assessment process in fact encompasses separate adequacy assessment processes at the subsidiary level (each of them an Internal Liquidity Adequacy and Assessment Process), which are complemented and overseen by corporate processes, governance and coordination functions.
All these processes, which are forward looking and integrated into the decision-making and management process, risk management and risk appetite, liquidity planning and overall strategy, have the ultimate objective of ensuring that the Group's entities have and will have adequate liquidity resources to meet their obligations under both normal and stressed conditions and over an appropriate set of time horizons, taking into account all material sources of liquidity risk.
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ITEM 8. CORPORATE GOVERNANCE
In addition to the second quarter 2023 information disclosed in 'Part 1. Consolidated Directors’ Report—Corporate Governance', the following are other significant corporate governance events occurred during 2023:
Share capital. Amendment of Article 5 of the Bylaws
On 1 February 2023, the board of directors resolved to reduce Banco Santander's share capital in the amount of EUR 170,203,286 by cancelling 340,406,572 of its own shares acquired in the buyback programme carried out between November 2022 and January 2023 as part of the shareholder remuneration charged against 2022 results. The capital reduction, which was approved by the general shareholders' meeting on 1 April 2022, obtained the required ECB’s regulatory approval on 15 March 2023 and was registered in the Commercial Registry of Cantabria on 20 March 2023.
Consequently, Article 5 of the Bylaws was amended to reflect that Banco Santander's share capital has been set at EUR 8,226,997,506, comprising 16,453,995,012 shares that have a nominal value of EUR 0.50 per share, which belong to the same class and have the same rights.
2023 Ordinary general shareholders’ meeting
On 31 March 2023, Banco Santander held its ordinary general shareholders’ meeting on second call at Centro de Formación El Solaruco (Ciudad Grupo Santander), in Boadilla del Monte. Shareholders were able to attend in person and by telematic means.
630,041 shareholders, owning 67.564% of Banco Santander's share capital, attended the general meeting in person or by proxy.
The proposed resolutions submitted by the board to the general meeting were approved with an average of 98.08% of votes in favour, with the resolution approving the corporate management during the 2022 financial year receiving 99.72% of votes in favour. Shareholders confirmed the appointment of the Group's top executives, re-electing Ana Botín as Executive Chair and ratifying Héctor Grisi as CEO, among others.
Full information on the resolutions that were passed at the general meeting can be found on our corporate website (www.santander.com).
Changes in board committees
Gina Díez Barroso joined the responsible banking, sustainability and culture committee on 31 January 2023.
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ITEM 9. OTHER DISCLOSURES

Purchases of equity securities by the issuer and affiliated purchasers

The following table shows the repurchases of shares made by the Bank or any of its affiliates during the first six months of 2023:
2023Total number of
 shares -or units
purchased (A)
Average price
paid per share (or
 unit) in euros
Total number of shares (or
 units) purchased as part of
publicly announced plans or
 programs (B)
Euro value of the maximum number of shares
(or units) that may yet be purchased
under the plans or programs (B)
January127,007,9443.04105,966,62743,284,247
February37,475,2833.3513,497,139921,000,000
March214,435,1203.36185,500,000295,187,184
April108,615,0213.3984,348,9530
May13,992,3593.14
June25,280,2213.10
Total526,805,948389,312,719
(A) The number of shares purchased does not include securities lending and short positions.
(B) Purchases related to the First and Second 2022 Buyback Programmes. For more information see 'Corporate Governance. Section 2.5 Treasury shares' in Part 1 of our 2022 Form 20-F and note 11 to our interim consolidated financial statements in Part 2 of this report on Form 6-K.
During the first six months of 2023, all purchases and sales of equity securities were made in open-market transactions.

January - June 2023
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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Banco Santander, S.A.
Date:    28 July 2023By:/s/ José García Cantera
Name:José García Cantera
Title:Chief Financial Officer