form10q_070907.htm

	May 30, 2009			August 31, 2008
	(unaudited)
ASSETS
Current assets:
Cash and cash equivalents	$	1,216		$	15,904
Accounts receivable, less allowance for doubtful accounts of $885 and $1,066		19,880			27,114
Inventories		7,454			8,397
Deferred income taxes		2,545			2,472
Receivable from equity method investee		2,550			7,672
Prepaid expenses and other assets		4,268			5,102
Assets held for sale		1,990			-
Total current assets		39,903			66,661

Property and equipment, net		23,992			26,928
Intangible assets, net		69,955			72,320
Goodwill		505			-
Receivable from equity method investee		3,637			-
Other assets		11,395			11,768
	$	149,387		$	177,677

LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:
Current portion of long-term debt and financing obligation	$	598		$	670
Line of credit		16,050			-
Accounts payable		7,418			8,713
Income taxes payable		167			384
Tender offer obligation		-			28,222
Accrued liabilities		18,369			23,419
Liabilities held for sale		583			-
Total current liabilities		43,185			61,408

Long-term debt and financing obligation, less current portion		31,265			32,291
Other liabilities		943			1,229
Deferred income tax liabilities		1,217			4,572
Total liabilities		76,610			99,500

Shareholders’ equity:
Common stock – $0.05 par value; 40,000 shares authorized, 27,056 shares issued and outstanding		1,353			1,353
Additional paid-in capital		183,424			184,313
Common stock warrants		7,597			7,597
Retained earnings		18,556			24,811
Accumulated other comprehensive income		1,352			1,007
Treasury stock at cost, 10,093 and 10,203 shares		(139,505	)		(140,904	)
Total shareholders’ equity		72,777			78,177
	$	149,387		$	177,677

	Quarter Ended						Three Quarters Ended

	May 30, 2009			May 31, 2008			May 30, 2009			May 31, 2008
	(unaudited)						(unaudited)
Net sales:
Training and consulting services	$	27,767		$	33,864		$	83,814		$	101,891
Products		1,958			24,654			9,070			104,159
Leasing		920			543			2,745			1,713
		30,645			59,061			95,629			207,763
Cost of sales:
Training and consulting services		9,928			11,421			29,755			32,807
Products		1,335			11,358			5,189			45,178
Leasing		447			314			1,370			1,016
		11,710			23,093			36,314			79,001
Gross profit		18,935			35,968			59,315			128,762

Selling, general, and administrative		18,179			34,210			59,043			110,634
Depreciation		994			1,679			2,804			4,590
Amortization		995			902			2,799			2,702
Income (loss) from operations		(1,233	)		(823	)		(5,331	)		10,836

Loss from an equity method investee		(224	)		-			-			-
Interest income		20			55			94			78
Interest expense		(741	)		(725	)		(2,333	)		(2,396	)
Income (loss) before income taxes		(2,178	)		(1,493	)		(7,570	)		8,518
Benefit (provision) for income taxes		(2,875	)		11			1,315			(4,961	)
Net income (loss)	$	(5,053	)	$	(1,482	)	$	(6,255	)	$	3,557

Net income (loss) available to common shareholders per share:
Basic	$	(.38	)	$	(.09	)	$	(.47	)	$	.18
Diluted	$	(.38	)	$	(.09	)	$	(.47	)	$	.18

Weighted average number of common shares:
Basic		13,420			16,132			13,394			19,542
Diluted		13,420			16,132			13,394			19,815

	Three Quarters Ended
	May 30, 2009			May 31, 2008
	(unaudited)
Cash flows from operating activities:
Net income (loss)	$	(6,255	)	$	3,557
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization		5,603			7,699
Deferred income taxes		(3,363	)		3,130
Loss on disposals of property and equipment		25			274
Share-based compensation expense (benefit)		334			(936	)
Changes in assets and liabilities, net of effect of acquired business:
Decrease (increase) in accounts receivable, net		8,082			(2,031	)
Decrease in receivable from equity method investee		1,485			-
Decrease in inventories		1,392			3,266
Decrease in other assets		2,861			747
Decrease in accounts payable and accrued liabilities		(6,723	)		(2,884	)
Decrease in other long-term liabilities		(264	)		(81	)
Decrease in income taxes payable		(337	)		(877	)
Net cash provided by operating activities		2,840			11,864

Cash flows from investing activities:
Proceeds on notes receivable from disposals of subsidiaries		105			1,110
Purchases of property and equipment		(2,122	)		(2,784	)
Curriculum development costs		(1,462	)		(2,860	)
Acquisition of business, net of cash acquired		(1,157	)		-
Proceeds from sales of property and equipment		-			60
Net cash used for investing activities		(4,636	)		(4,474	)

Cash flows from financing activities:
Proceeds from line-of-credit borrowing		63,347			61,689
Payments on line-of-credit borrowing		(47,297	)		(69,465	)
Principal payments on long-term debt and financing obligation		(515	)		(478	)
Proceeds from sales of common stock from treasury		224			311
Purchase of treasury shares through tender offer		(28,270	)		-
Net cash used for financing activities		(12,511	)		(7,943	)

Effect of foreign exchange rates on cash and cash equivalents		(381	)		(720	)
Net decrease in cash and cash equivalents		(14,688	)		(1,273	)
Cash and cash equivalents at beginning of the period		15,904			6,126
Cash and cash equivalents at end of the period	$	1,216		$	4,853

Supplemental disclosure of cash flow information:
Cash paid for interest	$	2,311		$	2,475
Cash paid for income taxes	$	2,571		$	3,117

Non-cash investing and financing activities:
Acquisition of property and equipment through accounts payable	$	62		$	1,060

Franklin Covey Co. (hereafter referred to as us, we, our, or the Company) believes that great organizations consist of great people who form great teams that in turn produce great results. To enable organizations and individuals to achieve great results, we provide integrated consulting, training, and performance solutions focused on leadership, strategy execution, productivity, sales force effectiveness, effective communication, and other areas. Our services and products have historically been available through professional consulting services, public workshops, retail stores, catalogs, and the Internet at www.franklincovey.com. Our best-known offerings in the marketplace have included the Franklin Planner®, and a suite of individual-effectiveness and leadership-development training products based on the best-selling book, The 7 Habits of Highly Effective People®.

During the fourth quarter of the fiscal year ended August 31, 2008, we completed the sale of substantially all of the assets of our Consumer Solutions Business Unit (CSBU) to a newly formed entity, Franklin Covey Products, LLC (Note 3). The CSBU was primarily responsible for the sale of our products, including the Franklin Planner®, to consumers through retail stores, catalogs, and our Internet site. Following the sale of the CSBU, our business primarily consists of training, consulting, assessment services, and related products to help organizations achieve superior results by focusing on and executing on top priorities, building the capability of knowledge workers, and aligning business processes. Our training, consulting, and assessment offerings include services based upon the popular workshops The 7 Habits of Highly Effective People®; Leadership: Great Leaders—Great Teams—Great Results™; The 4 Disciplines of Execution®; FOCUS: Achieving Your Highest Priorities™; Building Business Acumen® Championing Diversity™; Leading at the Speed of Trust™; Writing Advantage®, and Presentation Advantage®. Through interaction with our clients and assessment of marketplace needs, we seek to create, develop, and introduce new services and products that will help our clients achieve greatness.

The accompanying unaudited condensed consolidated financial statements reflect, in the opinion of management, all adjustments (which include only normal recurring adjustments, except for the correction of errors in prior periods as described in Note 2) necessary to present fairly the financial position and results of operations of the Company as of the dates and for the periods indicated. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted pursuant to Securities and Exchange Commission (SEC) rules and regulations. The information included in this quarterly report on Form 10-Q should be read in conjunction with the consolidated financial statements and related notes included in our Annual Report on Form 10-K for the fiscal year ended August 31, 2008.

The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the dates of the financial statements, and the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from those estimates.

The Company utilizes a modified 52/53-week fiscal year that ends on August 31 of each year. Corresponding quarterly periods generally consist of 13-week periods that ended on November 29, 2008, February 28, 2009, and May 30, 2009 during fiscal 2009. Under the modified 52/53-week fiscal year, the quarter ended May 30, 2009 had the same number of business days as the quarter ended May 31, 2008 and the three quarters ended May 30, 2009 had one less business day than the

Certain reclassifications have been made to prior period financial statements to conform to the current period presentation. These reclassifications included a change in the classification of leasing income, corresponding leasing cost of sales, and building depreciation costs related to sub-leased office space from product cost of sales to depreciation expense. The leasing revenues reclassed from product sales totaled $0.5 million and $1.7 million for the quarter and three quarters ended May 31, 2008 and the depreciation expense reclassified from product cost of sales totaled $0.2 million and $0.5 million for the quarter and three quarters ended May 31, 2008.

We previously assessed the materiality of these errors in accordance with Staff Accounting Bulletin (SAB) No. 108 and determined that the errors were immaterial to previously reported amounts contained in our periodic reports and we intend to correct these errors through subsequent periodic filings. For further information on the impact of these adjustments to all periods affected, refer to Note 2 in our quarterly report on Form 10-Q for the period ended November 29, 2008. The effects of recording these immaterial corrections in the consolidated statements of operations for the periods presented in this report were as follows (in thousands):

During the fourth quarter of fiscal 2008, we joined with Peterson Partners to create a new company, Franklin Covey Products, LLC (Franklin Covey Products). This new company purchased substantially all of the assets of our CSBU with the objective of expanding worldwide product sales as governed by a comprehensive license agreement between us and Franklin Covey Products. On the closing date of the sale, the Company invested approximately $1.8 million to purchase a 19.5 percent voting interest in Franklin Covey Products, made a $1.0 million priority capital contribution with a 10 percent return, and will have the opportunity to earn contingent license fees if Franklin Covey Products achieves specified performance objectives. We recognized a gain totaling $9.1 million on the sale of the CSBU assets and according to guidance found in Emerging Issues Task Force (EITF) Issue No. 01-2, Interpretations of APB Opinion No. 29, we deferred a portion of the gain equal to our investment in Franklin Covey Products. We will recognize the deferred gain over the life of the long-term assets acquired by Franklin Covey Products or when cash is received for payment of the priority contribution.

Based upon the guidance found in Statement of Financial Accounting Standards (SFAS) No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets, EITF Issue No. 03-13, Applying the Conditions in Paragraph 42 of FASB Statement No. 144 in Determining Whether to Report Discontinued Operations, and SAB No. 103, Topic 5Z4, Disposal of Operation with Significant Interest Retained, we determined that the operations of CSBU should not be reported as discontinued operations because we continue to have significant influence over the operations of Franklin Covey Products and may participate in future cash flows. As a result of this determination, we have not presented the financial results of the CSBU as discontinued operations in the accompanying condensed consolidated statements of operations for the quarter or three quarters ended May 31, 2008.

The following unaudited pro forma condensed consolidated statements of operations for the fiscal quarter and three quarters ended May 31, 2008 give effect to the sale of the CSBU assets as if the sale transaction occurred at the beginning of the periods presented. The pro forma information is not necessarily indicative of the results of operations or indicative of results that would have actually occurred had the transaction been completed as of the beginning of the period presented. The pro forma adjustments, which primarily consist of entries to dispose of the CSBU for the period presented, are based upon available information and certain assumptions we believe are reasonable. The pro forma financial information should be read in conjunction with the consolidated financial statements and notes to the consolidated financial statements included in our report on Form 10-K for the fiscal year ended August 31, 2008 and our quarterly report on Form 10-Q for the period ended May 31, 2008 (in thousands).

	Pro Forma Quarter Ended May 31, 2008			Pro Forma Three Quarters Ended May 31, 2008

Sales	$	37,315		$	112,843
Cost of sales		13,225			38,865
Gross profit		24,090			73,978

Selling, general, and administrative		20,419			63,415
Depreciation		1,349			3,426
Amortization		902			2,702
Income from operations		1,420			4,435

Interest income		55			78
Interest expense		(725	)		(2,396	)
Income before provision for income taxes		750			2,117
Provision for income taxes		(1,087	)		(1,766	)
Net income (loss)	$	(337	)	$	351

Diluted earnings (loss) per common share	$	(.02	)	$	.02

Following the sale of the CSBU assets, we do not have any obligation to fund the losses of Franklin Covey Products. Under the terms of the agreements associated with the sale of the CSBU assets, we are entitled to receive reimbursement for certain operating costs, such as warehousing and distribution costs, which are billed to the Company by third-party providers. At May 30, 2009 we had a $6.2 million receivable from Franklin Covey Products, which is disclosed on our consolidated balance sheets as a receivable from an equity method investee and consisted of $3.6 million resulting from the working capital settlement and reimbursable costs associated with the sale transaction and $2.6 million of reimbursable operating costs. We also have a $0.9 million liability to Franklin Covey Products at May 30, 2009 for purchases of inventory items in the ordinary course of business that is included as a component of our accounts payable in the accompanying condensed consolidated balance sheet. The working capital settlement payment was originally due in January 2009. However, the Company extended the due date of the working capital settlement, which will continue to accrue interest until the amount is repaid. As a result of this extension, we have classified the working capital settlement and accrued interest as long-term assets on our May 30, 2009 balance sheet. At May 30, 2009, we believe that we will collect the balance due on the working capital settlement, including accrued interest.

During the quarter ended August 31, 2008, we initiated a restructuring plan that included significant changes to the operation of our wholly owned Canadian subsidiary. This restructuring plan included reassigning the Canadian sales force to domestic regions and eliminating the administrative functions at our Canadian headquarters office located in Cambridge, Ontario. Subsequent to the initiation of the restructuring plan, the Company decided to sell its Canadian headquarters building. During fiscal 2009 the Company formalized its plan to sell the Canadian building and the premises became available for immediate sale as defined by SFAS No. 144. Accordingly, the Canadian building assets and corresponding mortgage liability have been classified as held for sale in the accompanying consolidated balance sheet for May 30, 2009. The Canadian building was sold subsequent to the quarter ended May 30, 2009 for an amount (including expected closing costs) that approximated its carrying value.

Based primarily upon the guidance found in EITF Issue 98-3, Determining Whether a Nonmonetary Transaction Involves Receipt of Production Assets or of a Business, we determined that the CoveyLink operation constituted a business and we accounted for the acquisition of CoveyLink using the guidance found in SFAS No. 141, Business Combinations. The purchase price was $1.0 million in cash plus or minus an adjustment for specified working capital and the costs necessary to complete the transaction, which resulted in a total purchase price of $1.2 million. The previous owners of CoveyLink, which includes Stephen M.R. Covey, are also entitled to earn annual contingent payments based upon earnings growth over the next five years. Based upon the preliminary purchase price allocation and evaluation of the assets acquired and liabilities assumed, we recorded a $0.4 million increase in our intangible assets, for the fair value of customer relationships and the practice leader agreement, and $0.5 million of goodwill. The intangible assets will be amortized on an accelerated basis that is based on their expected cash flows over the estimated useful lives of the assets, which is approximately three years. We also acquired $0.6 million of net accounts receivable, $0.2 million of other assets, and $0.5 million of accounts payable and current accrued liabilities on the acquisition date.

Prior to the acquisition date, CoveyLink had granted a non-exclusive license to the Company related to The Speed of Trust book and related training courses for which we paid CoveyLink specified royalties. As part of the CoveyLink acquisition, an amended and restated license of intellectual property was signed that granted us an exclusive, perpetual, worldwide, transferable, royalty-bearing license to use, reproduce, display, distribute, sell, prepare derivative works of, and perform the licensed material in any format or medium and through any market or distribution channel. We will continue to pay the former owners of CoveyLink a royalty based upon the amended royalty agreement.

We utilize various share-based compensation plans as integral components of our overall compensation and associate retention strategy. Our shareholders have approved various stock incentive plans that permit us to grant long-term performance awards, unvested stock awards, employee stock purchase plan (ESPP) shares, and stock options. In addition, our Board of Directors and shareholders may, from time to time, approve fully vested stock awards. The compensation cost of our share-based compensation plans was included in selling, general, and administrative expenses in the accompanying condensed consolidated statements of operations and no share-based compensation was capitalized during the quarter or three quarters ended May 30, 2009. We generally issue shares of common stock for our share-based compensation plans from shares held in treasury. The following is a description of recent developments in our share-based compensation plans.

The Company has a performance based long-term incentive plan (the LTIP) that provides for annual grants of share-based performance awards to certain managerial personnel and executive management as directed by the Organization and Compensation Committee (the Compensation Committee) of the Board of Directors. The LTIP performance awards cliff vest at the completion of a three-year performance period that begins on September 1 in the fiscal year of the grant. The number of common shares that are finally awarded to LTIP participants is variable and is based entirely upon the achievement of specified financial performance objectives during the three-year performance period. Due to the variable number of common shares that may be issued under the LTIP, we reevaluate our LTIP grants on a quarterly basis and adjust the number of shares expected to be awarded based upon actual and estimated financial results of the Company compared to the performance goals set for the award. Adjustments to the number of shares awarded, and to the corresponding compensation expense, are made on a cumulative basis at the adjustment date based upon the estimated probable number of common shares to be awarded.

specified financial results of grant, which were primarily based on cumulative operating income growth over the performance period ending August 31, 2011. The fair value of our common stock was $4.60 per share on the grant date of the fiscal 2009 LTIP award. However, due to ongoing organizational changes following the sale of the CSBU, the Company’s structure evolved to the extent that the fiscal 2009 LTIP award criteria were no longer consistent with the Company’s organization and performance goals and, in some cases, the approved measurement criteria were no longer measurable. As a result of these changes, combined with financial performance during the first two quarters of the measurement period, the Company determined that no shares would be awarded to participants under the terms of the fiscal 2009 LTIP award. Accordingly, no compensation expense was recognized for the fiscal 2009 LTIP award during the three quarters ended May 30, 2009.

Based upon a report from its external compensation consultant regarding competitive compensation practices for Boards of Directors of similar sized public companies, and to provide closer alignment with current and emerging market practices which support the Board’s stewardship role, the Compensation Committee approved changes in future awards under the Non-Employee Directors’ Plan. These changes included: 1) a change from an annual grant of 4,500 shares to a whole-share grant equal to $40,000; 2) a change in the vesting period from three years to one year; 3) a change in the grant date from March 31 of each year to January (following the Annual Shareholders’ Meeting) of each year; and 4) a minimum stock ownership requirement for directors. No previously granted awards were subject to these approved changes. The following information applies to our unvested stock awards granted to members of the Board of Directors under the Directors’ Plan through the three quarters ended May 30, 2009:

The Company has an incentive stock option plan whereby options to purchase shares of our common stock are issued to key employees at an exercise price not less than the fair market value of the Company’s common stock on the date of grant. The term, not to exceed ten years, and exercise period of each incentive stock option awarded under the plan are determined by the Compensation Committee of our Board of Directors. Information related to stock option activity during the three quarters ended May 30, 2009 is presented below:

During the first two quarters of fiscal 2009, we applied an estimated annual effective income tax rate to our year-to-date pre-tax loss to calculate the applicable income tax benefit. During the quarter ended May 30, 2009, we used the actual effective income tax rate applicable to our pre-tax loss for the three quarters ended May 30, 2009 to determine our income tax benefit. We utilized this approach during the current quarter due to uncertainties regarding expected fiscal 2009 pre-tax financial results and the magnified effect of certain items on our effective income tax rate in periods of near breakeven operations.

Our effective tax benefit rate for the three quarters ended May 30, 2009 of approximately 17 percent was lower than statutory combined rates primarily due to foreign withholding taxes for which we cannot utilize a foreign tax credit, the accrual of taxable interest income on the management stock loan program, and actual and deemed dividends from foreign subsidiaries for which we also cannot utilize foreign tax credits. Included in the income tax benefit for the quarter ended May 30, 2009 is a benefit of $0.2 million resulting from the expiration of the statute of limitations on uncertain tax positions. We expect that our unrecognized tax benefits may decrease by approximately $0.2 million over the next twelve months.

Basic earnings per common share (EPS) is calculated by dividing net income (loss) available to common shareholders by the weighted-average number of common shares outstanding for the period. Diluted EPS is calculated by dividing net income (loss) available to common shareholders by the weighted-average number of common shares outstanding plus the assumed exercise of all dilutive securities using the treasury stock method or the “as converted” method, as appropriate. Due to modifications to our management stock loan program, we determined that the shares of management stock loan participants that were placed in the escrow account are participating securities as defined by EITF Issue No. 03-6, Participating Securities and the Two-Class Method under FASB Statement No. 128, because they continue to have equivalent common stock dividend rights. Accordingly, these management stock loan shares are included in our basic EPS calculation during periods of net income and excluded from the basic EPS calculation in periods of net loss.

During the quarter ended May 30, 2009, we adopted the provisions of Financial Accounting Standards Board (FASB) Staff Position EITF 03-6-1, Determining Whether Instruments Granted in Share-Based Payment Transactions are Participating Securities (FSP EITF 03-6-1). This pronouncement requires unvested share-based compensation instruments that have participation rights in dividends or undistributed earnings to be considered participating securities for purposes of determining EPS. Our unvested share awards granted to members of our board of directors (and employees in previous periods) have participation rights as described in FSP EITF 03-6-1 on the same basis as outstanding shares of common stock and were determined to be participating securities. However, these unvested shares are not obligated to participate in undistributed losses and are thus excluded from the EPS calculation in periods of net loss. The provisions of FSP EITF 03-6-1 require all prior period EPS data to be adjusted retrospectively. Due to the relatively small number of unvested share-based compensation instruments outstanding during periods of net income presented below, the adoption of FSP EITF 03-6-1 had no impact on our reported EPS. The Company anticipates that the provisions of FSP EITF 03-6-1 will also be immaterial in future periods based on expected grants of unvested share awards.

	Quarter Ended						Three Quarters Ended
	May 30, 2009			May 31, 2008			May 30, 2009			May 31, 2008
Numerator for basic and diluted earnings per share:
Net income (loss) attributable to common shareholders	$	(5,053	)	$	(1,482	)	$	(6,255	)	$	3,557

Denominator for basic and diluted earnings per share:
Basic weighted average shares outstanding(1)		13,420			16,132			13,394			19,542
Effect of dilutive securities:
Stock options and other share-based awards		-			-			-			273
Common stock warrants(2)		-			-			-			-
Diluted weighted average shares outstanding		13,420			16,132			13,394			19,815

Basic and diluted EPS:
Basic EPS	$	(.38	)	$	(.09	)	$	(.47	)	$	.18
Diluted EPS	$	(.38	)	$	(.09	)	$	(.47	)	$	.18

At May 30, 2009 and May 31, 2008, we had approximately 1.8 million and 1.9 million stock options outstanding which were not included in the computation of diluted EPS because the Company reported a net loss in the period presented or the options’ exercise prices were greater than the average market price of the Company’s common shares. Although these shares were not included in our calculation of diluted EPS, these stock options, and other dilutive securities, may have a dilutive effect on our EPS calculation in future periods if the price of our common stock increases.

Organizational Solutions Business Unit – The OSBU is primarily responsible for the development, marketing, sale, and delivery of strategic execution, productivity, leadership, sales force performance, and communication training and consulting solutions directly to organizational clients, including other companies, the government, and educational institutions. The OSBU includes the financial results of our domestic sales force, public programs, and certain international operations. The domestic sales force is responsible for the sale and delivery of our training and consulting services in the United States and Canada. Our international sales group includes the financial results of our directly owned foreign offices and royalty revenues from licensees.

Consumer Solutions Business Unit – This business unit was primarily focused on sales to individual customers and small business organizations and included the results of our domestic retail stores, consumer direct operations (primarily Internet sales and call center), wholesale operations, international product channels in certain countries, and other related distribution channels, including government product sales and domestic printing and publishing sales. The CSBU results of operations also included the financial results of our paper planner manufacturing operations. Although CSBU sales primarily consisted of products such as planners, binders, software, totes, and related accessories, virtually any component of our leadership, productivity, and strategy execution solutions may have been purchased through the CSBU channels.

The Company’s chief operating decision maker is the Chief Executive Officer (CEO), and the primary measurement tool used in business unit performance analysis is earnings before interest, taxes, depreciation, and amortization (EBITDA), which may not be calculated as similarly titled amounts calculated by other companies. For segment reporting purposes, our consolidated EBITDA can be calculated as our income or loss from operations excluding depreciation and amortization charges.

In the normal course of business, we may make structural and cost allocation revisions to our segment information to reflect new reporting responsibilities within the organization. During fiscal 2009, we closed our directly owned Canadian office and assigned our Canadian sales and support personnel to various domestic sales regions. Accordingly, the results of our Canadian operations are now included in the domestic segment of the OSBU. We also made other less significant organizational changes during fiscal 2009. All prior period segment information has been revised

(in thousands)
Quarter Ended May 30, 2009	Sales to External Customers		Gross Profit			EBITDA			Depreciation		Amortization
Organizational Solutions Business Unit:
Domestic	$	20,627	$	11,901		$	(459	)	$	431	$	992
International		9,098		6,561			2,236			85		3
Total OSBU		29,725		18,462			1,777			516		995

Consumer Solutions Business Unit:
Retail		-		-			-			-		-
Consumer direct		-		-			-			-		-
Wholesale		-		-			-			-		-
CSBU International		-		-			-			-		-
Other CSBU		-		-			-			-		-
Total CSBU		-		-			-			-		-
Total operating segments		29,725		18,462			1,777			516		995
Corporate and eliminations		920		473			(1,021	)		478		-
Consolidated	$	30,645	$	18,935		$	756		$	994	$	995

Quarter Ended May 31, 2008
Organizational Solutions Business Unit:
Domestic	$	25,365	$	15,604		$	843		$	288	$	899
International		11,406		8,258			3,506			157		3
Total OSBU		36,771		23,862			4,349			445		902

Consumer Solutions Business Unit:
Retail		7,896		4,626			(1,737	)		218		-
Consumer direct		6,949		4,127			2,107			85		-
Wholesale		5,046		2,698			2,569			-		-
CSBU International		1,119		471			(62	)		6		-
Other CSBU		737		(45	)		(5,185	)		97		-
Total CSBU		21,747		11,877			(2,308	)		406		-
Total operating segments		58,518		35,739			2,041			851		902
Corporate and eliminations		543		229			(283	)		828		-
Consolidated	$	59,061	$	35,968		$	1,758		$	1,679	$	902

Three Quarters Ended May 30, 2009	Sales to External Customers		Gross Profit			EBITDA			Depreciation		Amortization
Organizational Solutions Business Unit:
Domestic	$	59,726	$	34,675		$	(5,215	)	$	1,022	$	2,791
International		33,158		23,265			8,895			283		8
Total OSBU		92,884		57,940			3,680			1,305		2,799

Consumer Solutions Business Unit:
Retail		-		-			-			-		-
Consumer direct		-		-			-			-		-
Wholesale		-		-			-			-		-
CSBU International		-		-			-			-		-
Other CSBU		-		-			-			-		-
Total CSBU		-		-			-			-		-
Total operating segments		92,884		57,940			3,680			1,305		2,799
Corporate and eliminations		2,745		1,375			(3,408	)		1,499		-
Consolidated	$	95,629	$	59,315		$	272		$	2,804	$	2,799

Three Quarters Ended May 31, 2008
Organizational Solutions Business Unit:
Domestic	$	72,759	$	45,802	$	2,568		$	1,090	$	2,697
International		38,370		27,481		11,993			474		5
Total OSBU		111,129		73,283		14,561			1,564		2,702

Consumer Solutions Business Unit:
Retail		38,659		23,416		2,930			697		-
Consumer direct		35,335		20,836		13,588			233		-
Wholesale		12,227		6,707		6,282			-		-
CSBU International		6,692		3,543		1,223			39		-
Other CSBU		2,008		281		(17,283	)		390		-
Total CSBU		94,921		54,783		6,740			1,359		-
Total operating segments		206,050		128,066		21,301			2,923		2,702
Corporate and eliminations		1,713		696		(3,173	)		1,667		-
Consolidated	$	207,763	$	128,762	$	18,128		$	4,590	$	2,702

	Quarter Ended						Three Quarters Ended
	May 30, 2009			May 31, 2008			May 30, 2009			May 31, 2008
Reportable segment EBITDA	$	1,777		$	2,041		$	3,680		$	21,301
Corporate expenses		(1,021	)		(283	)		(3,408	)		(3,173	)
Consolidated EBITDA		756			1,758			272			18,128
Depreciation		(994	)		(1,679	)		(2,804	)		(4,590	)
Amortization		(995	)		(902	)		(2,799	)		(2,702	)
Income (loss) from operations		(1,233	)		(823	)		(5,331	)		10,836
Loss from an equity method investee		(224	)		-			-			-
Interest income		20			55			94			78
Interest expense		(741	)		(725	)		(2,333	)		(2,396	)
Income (loss) before income taxes	$	(2,178	)	$	(1,493	)	$	(7,570	)	$	8,518

In addition, any payments made to us by Franklin Covey Products from the working capital settlement and reimbursable costs associated with the sale transaction note receivable are required to be paid on the line of credit and will reduce the available borrowing capacity by the amount of the payments. The Second Modification Agreement also increases the effective interest rate on our line of credit from LIBOR plus 1.50 percent to LIBOR plus 2.0 percent, effective on the date of the agreement.

In addition to customary non-financial terms and conditions, our line of credit requires us to be in compliance with specified financial covenants, including: (i) a funded debt to earnings ratio; (ii) a fixed charge coverage ratio; (iii) a limitation on annual capital expenditures; and (iv) a defined amount of minimum net worth. In the event of noncompliance with these financial covenants and other defined events of default, the lenders are entitled to certain remedies, including acceleration of the repayment of amounts outstanding on the line of credit. The Second Modification Agreement also modified the funded debt to earnings ratio and fixed charged coverage ratio over the quarterly periods ended August 2009 and November 2009.

Management’s discussion and analysis contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based upon management’s current expectations and are subject to various uncertainties and changes in circumstances. Important factors that could cause actual results to differ materially from those described in forward-looking statements are set forth below under the heading “Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995.”

Our financial results for the quarter and three quarters ended May 30, 2009 are difficult to compare to the corresponding periods of the prior fiscal year primarily due to the sale of substantially all of the assets of our Consumer Solutions Business Unit (CSBU) to Franklin Covey Products, LLC, during the fourth quarter of fiscal 2008. The CSBU was primarily responsible for sales of the Company’s consumer products, including the popular FranklinCovey Planner, binders, and related accessories, to consumers and small businesses through retail, wholesale, Internet, and call center channels. Due to our ownership interest in and continuing involvement with Franklin Covey Products, LLC, we were unable to present the financial operations of the CSBU in a discontinued operations format for the quarter and three quarters ended May 31, 2008.

In general, our financial results for the quarter ended May 30, 2009 were adversely affected by poor economic conditions in both the United States and in our worldwide operations. In light of the current economic conditions, we have taken steps to control our costs and improve our cash flows from operating activities, which we believe produced favorable results during the quarter and we expect will produce improved operations in future periods. For the quarter ended May 30, 2009, we recognized a loss from operations of $1.2 million compared to a $0.8 million loss from operations in the third quarter of fiscal 2008. Our pre-tax loss totaled $2.2 million compared to a $1.5 million pre-tax loss for the same quarter of fiscal 2008. Due to the impact of a $2.9 million provision for income taxes, we recognized a net loss of $5.1 million in the third quarter of fiscal 2009 compared to a net loss of $1.5 million in the quarter ending May 31, 2008.

Sales – Our consolidated sales declined to $30.6 million compared to $59.1 million in the quarter ended May 31, 2008. The vast majority of the decline was attributable to the sale of our CSBU operations and the corresponding reduction in product sales. Of the $28.5 million decline, $21.7 million, or 77 percent, was attributable to product sales from the CSBU. Sales delivered through the Organizational Solutions Business Unit (OSBU), which are comparable to the prior year and consist primarily of training and consulting service sales, decreased $7.0 million due to sales declines in both our domestic and international operations. Decreased sales through these channels were partially offset by a $0.4 million increase in lease revenues.

Gross Profit – Our gross profit was primarily affected by the sale of CSBU and the corresponding decrease in consolidated product sales. Our consolidated gross margin, which is gross profit in terms of a percentage of sales, was 61.8 percent of sales compared to 60.9 percent in the prior year. The fluctuation in our gross margin was primarily due to the overall change in the mix of items sold and a decreased gross margin on training and consulting sales during the quarter.

Income Taxes – Although we recognized a pre-tax loss for the quarter ended May 30, 2009, we recorded a $2.9 million income tax provision. The income tax provision was primarily the result of our decision to use the actual effective income tax rate applicable to our pre-tax loss for the three quarters ended May 30, 2009 rather than the application of an estimated annual effective income tax rate to our year-to-date pre-tax loss as was done during the first two quarters of fiscal 2009. We changed our approach due to uncertainties regarding expected fiscal 2009 pre-tax financial results and the magnified effect of certain items on our effective income tax rate in periods of near breakeven operations. Accordingly, we recorded an income tax provision to offset previously recorded income tax benefits from the first two quarters of fiscal 2009. Our effective tax benefit rate for the three quarters ended May 30, 2009 of approximately 17 percent was lower than statutory combined rates primarily due to foreign withholding taxes for which we cannot utilize a foreign tax credit, the accrual of taxable interest income on the management stock loan program, and actual and deemed dividends from foreign subsidiaries for which we also cannot utilize foreign tax credits.

	Quarter Ended							Three Quarters Ended
	May 30, 2009		May 31, 2008		Percent Change			May 30, 2009		May 31, 2008		Percent Change
Sales by Category:
Training and consulting services	$	27,767	$	33,864		(18	)	$	83,814	$	101,891		(18	)
Products		1,958		24,654		(92	)		9,070		104,159		(91	)
Leasing		920		543		69			2,745		1,713		60
	$	30,645	$	59,061		(48	)	$	95,629	$	207,763		(54	)

Organizational Solutions Business Unit:
Domestic	$	20,627	$	25,365		(19	)	$	59,726	$	72,759		(18	)
International		9,098		11,406		(20	)		33,158		38,370		(14	)
		29,725		36,771		(19	)		92,884		111,129		(16	)

Consumer Solutions Business Unit:
Retail Stores		-		7,896		(100	)		-		38,659		(100	)
Consumer Direct		-		6,949		(100	)		-		35,335		(100	)
Wholesale		-		5,046		(100	)		-		12,227		(100	)
CSBU International		-		1,119		(100	)		-		6,692		(100	)
Other CSBU		-		737		(100	)		-		2,008		(100	)
		-		21,747		(100	)		-		94,921		(100	)
		29,725		58,518		(49	)		92,884		206,050		(55	)
Leasing		920		543		69			2,745		1,713		60
Total Sales	$	30,645	$	59,061		(48	)	$	95,629	$	207,763		(54	)

Training and Consulting Services – We offer a variety of training courses, training related products, and consulting services focused on leadership, productivity, strategy execution, sales force performance, and effective communications that are provided both domestically and internationally through our sales force or through international licensee operations. Our consolidated training and consulting service sales decreased by $6.1 million compared to the prior year, which was attributable to unfavorable performance in both the domestic and international divisions. During the first quarter of fiscal 2009 we closed our directly owned Canadian office and transferred all remaining sales and support personnel to one of our domestic regions, depending on the location of the sales associate. Sales information presented for the periods ended May 31, 2008 in the table above was adjusted to reflect the transition of Canadian sales from the international division to the domestic division. The following is a description of the sales activity in our domestic and international divisions for the quarter ended May 30, 2009:

Domestic – Our domestic training, consulting, and related sales decreased by $4.7 million compared to the prior year. The decrease in domestic sales was primarily due to: 1) reduced public seminar sales resulting from the decision to reduce the number of events that were scheduled during the quarter and from the decision to license the delivery rights of certain public programs resulting in only the license fee being recorded as revenue; 2) a decrease in the number of on-site events given during the quarter, with a significant portion of the decrease occurring in our sales performance group; and 3) a decrease in our specialized seminar events. The unfavorable translation of Canadian sales into the United States dollar had a $0.2 million impact on sales. These decreases were partially offset by a nine percent increase in our training manual sales to our independent facilitator partners (training conducted by clients using their certified trainers) and increased sales of our Customer Loyalty and Speed of Trust programs during the quarter. During the quarter ended February 28, 2009, we acquired CoveyLink Worldwide LLC, which has developed training courses and materials based upon the book entitled The Speed of Trust by Stephen M.R. Covey.

We believe that continued economic deterioration in the United States during the quarter ended May 30, 2009 was a significant contributing factor to decreased training and consulting sales during the quarter. However, our training programs and consulting services continue to be well accepted in the marketplace. We believe that our training and consulting offerings enable our clients to enhance the productivity and leadership of their employees, develop customer loyalty, and improve the effectiveness of their sales forces; and we believe that these services are especially relevant to our clients in the current economic environment.

International – International sales decreased $2.3 million compared to the prior year. The decrease in international sales was primarily due to: 1) decreased sales at our directly owned offices in Japan and the United Kingdom; 2) decreased international product sales in Japan; and 3) the unfavorable impact of translation of foreign sales to the United States dollar. Decreased sales in Japan and the United Kingdom were primarily due to the continued weak economic conditions in those countries. The translation of foreign sales to United States dollars had a net $0.7 million unfavorable impact on our consolidated sales during the quarter ended May 30, 2009.

Leasing Sales – Following the sale of the CSBU and its corresponding impact on consolidated sales, we determined that it was appropriate to separately disclose leasing sales and cost of sales on our condensed consolidated statements of operations. Leasing revenues are primarily derived from various sub-lease arrangements for office space on our corporate campus located in Salt Lake City, Utah. The corresponding cost of sales on these leases represents certain costs associated with the operation of the leased space and does not include any lease expense on the underlying corporate campus since we account for that lease as a financing arrangement.

Gross profit consists of net sales less the cost of services provided or the cost of products sold. Our consolidated gross profit decreased to $18.9 million compared to $36.0 million in the corresponding quarter of the prior year. The decrease in gross profit was primarily attributable to decreased product sales resulting from the sale of CSBU. Our consolidated gross margin, which is gross profit stated in terms of a percentage of sales, was 61.8 percent of sales compared to 60.9 percent in fiscal 2008. The increase in our gross margin was due to the change in our sales mix, which is now comprised almost entirely of training and consulting sales that typically have higher margins than the majority of our product and leasing sales.

Selling, General and Administrative – Our selling, general, and administrative (SG&A) expenses decreased $16.0 million compared to the prior year. The decrease in SG&A expenses was primarily due to: 1) the sale of the CSBU, which reduced consolidated SG&A by approximately $14.2 million compared to fiscal 2008; 2) reduced compensation costs totaling $1.9 million resulting from lower sales and corresponding reductions to commissions and other variable compensation elements; 3) a $0.9 million reduction in advertising and promotional costs resulting from fewer public program events; and 4) the favorable impacts of our August 2008 restructuring plan on various areas of our operations. These decreases were partially offset by $0.9 million of severance costs, $0.5 million of increased warehousing costs that were previously charged to CSBU cost centers, and $0.4 million of increased share-based compensation costs due to reversals of share-based compensation expense in the prior year that did not repeat in fiscal 2009. Following the sale of our CSBU in the fourth quarter of fiscal 2008, we initiated a restructuring plan that reduced the number of our domestic regional sales offices, decentralized certain sales support functions, and significantly changed the operations of our Canadian subsidiary. The restructuring plan is intended to strengthen the remaining domestic sales offices and reduce our overall operating costs. We believe that this restructuring effort will further reduce SG&A expenses in future periods. Due to the condition of the current economy, we have initiated numerous cost savings efforts designed to reduce our overall operating costs and improve profitability. While we expect these efforts to have a significant impact on our cost structure, the outcome of these efforts may not reduce our costs as quickly or as effectively as originally planned.

Depreciation – Depreciation expense decreased $0.7 million compared to the prior year. The decrease was primarily due to the sale of the CSBU and an impairment charge totaling $0.3 million for payroll software that did not function as anticipated and was written off during the quarter ended May 31, 2008. Based upon expected fixed asset activity in fiscal 2009, we expect depreciation expense to total approximately $4 million for the fiscal year ended August 31, 2009.

Domestic – Our domestic sales declined $13.0 million compared to the same period of fiscal 2008. The decrease in domestic sales was primarily due to: 1) reduced public seminar sales resulting from a reduction in the number of events that were scheduled during the fiscal year; 2) a decrease in the number of on-site events during fiscal 2009 resulting from a decrease in the number of days booked compared to the prior year; 3) a decrease in facilitator sales (training conducted by clients using their certified trainers); and 4) decreased sales force performance training revenues. These decreases were partially offset by increased sales of our Customer Loyalty and Speed of Trust programs. We believe that our domestic training and consulting revenues were adversely affected by the deteriorating economic conditions in the United States during the first three quarters of fiscal 2009.

International – International sales decreased $5.2 million compared to the same period of fiscal 2008. The decrease in international sales was primarily due to: 1) decreased sales at our directly owned offices in Japan and Australia; 2) decreased licensee royalties; and 3) the unfavorable impact of translation of foreign sales to the United States dollar. We believe that decreased sales at our wholly owned offices and licensees were primarily due to continued weak economic conditions in those countries. The translation of foreign sales to United States dollars had a $0.4 million unfavorable impact on our consolidated sales during the three quarters ended May 30, 2009.

Selling, General and Administrative – Our SG&A expenses decreased $51.6 million compared to the prior year. The decrease in SG&A expenses was primarily due to: 1) the sale of the CSBU, which reduced consolidated SG&A by approximately $48.0 million compared to the prior year; 2) a $3.8 million reduction in compensation costs resulting from lower sales and corresponding reductions to commissions and other variable compensation elements; 3) a $2.2 million decrease in advertising costs, primarily related to a decrease in the number of public programs held; 4) $0.3 million of reduced travel and conference costs primarily due to the cancellation of our annual sales and delivery conference; and 5) the favorable impacts of our August 2008 restructuring plan on various areas of our operations. These decreases were partially offset by $1.4 million of increased warehousing costs that were previously charged to CSBU cost centers, $1.0 million of severance costs resulting from headcount reductions during fiscal 2009, and $0.6 million of increased share-based compensation costs due to reversals of share-based compensation expense in the prior year that did not repeat in fiscal 2009. Following the sale of our CSBU in the fourth quarter of fiscal 2008, we initiated a restructuring plan that reduced the number of our domestic regional sales offices, decentralized certain sales support functions, and significantly changed the operations of our Canadian subsidiary. Due to current economic conditions, we have also initiated numerous other cost savings efforts designed to reduce our overall operating costs and improve profitability. While we expect these efforts to have a significant impact on our cost structure, the outcome of these efforts may not reduce our costs as quickly or as effectively as planned.

At May 30, 2009 we had $1.2 million of cash and cash equivalents compared to $15.9 million at August 31, 2008 and our net working capital (current assets less current liabilities) was a $3.3 million deficit at May 30, 2009 compared to $5.3 million at August 31, 2008. The change in working capital was primarily due to the utilization of substantially all of the net cash proceeds from the sale of CSBU to purchase approximately 3.0 million shares of our common stock in a modified “Dutch Auction” tender offer. The tender offer closed, fully subscribed, prior to August 31, 2008 and we recorded a $28.2 million liability for the shares on our consolidated balance sheet with a corresponding increase to treasury stock in shareholders’ equity. We paid the tender offer obligation during the quarter ended November 29, 2008, which has reduced our available cash. Our working capital balance at May 30, 2009 was also affected by the improved collection of accounts receivable during the first three quarters of fiscal 2009, which favorably impacted our cash flows from operating activities.

Our primary sources of liquidity are cash flows from the sale of services in the normal course of business and proceeds from our revolving line of credit. In connection with the sale of the CSBU assets during the fourth quarter of fiscal 2008, our line of credit agreements with our previous lenders were modified (the Modified Credit Agreement). The Modified Credit Agreement removed one lender from the credit facility, but continued to provide a total of $25.0 million of borrowing capacity until June 30, 2009, when the borrowing capacity was scheduled to be reduced to $15.0 million. In addition, the interest rate on the credit facility increased from LIBOR plus 1.10 percent to LIBOR plus 1.50 percent (1.9 percent at May 30, 2009). Subsequent to the quarter ended May 30, 2009, we entered into a second modification agreement with the lender on the line of credit facility (the Second Modification Agreement). Under the terms of the Second Modification Agreement, our borrowing capacity on the line of credit will be reduced as follows (in thousands):

In addition, any payments made to us by Franklin Covey Products from the working capital settlement and reimbursable costs associated with the sale transaction note are required to be paid on the line of credit and will reduce the available borrowing capacity by the amount of the payments. The Second Modification Agreement increases the effective interest rate from LIBOR plus 1.50 percent to LIBOR plus 2.0 percent, effective on the date of the agreement.

The Modified Credit Agreement and Second Modification Agreement expire on March 14, 2010 (no change) and we may draw on the credit facilities, repay, and draw again, on a revolving basis, up to the maximum loan amount available so long as no event of default has occurred and is continuing. We may use the line of credit facility for general corporate purposes as well as for other transactions, unless prohibited by the terms of the Modified Credit Agreement or Second Modification Agreement. The working capital line of credit also contains customary representations and guarantees as well as provisions for repayment and liens.

other defined events of default, the lenders are entitled to certain remedies, including acceleration of the repayment of amounts outstanding on the line of credit. The Second Modification Agreement also modified the funded debt to earnings ratio and fixed charged coverage ratio over the quarterly periods ended August 2009 and November 2009. During the quarter ended May 30, 2009, we believe that we were in compliance with the terms and financial covenants of our credit facility. At May 30, 2009, we had $16.1 million outstanding on the line of credit.

Our cash provided by operating activities totaled $2.8 million for the three quarters ended May 30, 2009 compared to $11.9 million during the same period of the prior year. The decrease was primarily due to the sale of CSBU and the corresponding decrease in product sales. Our primary source of cash from operating activities was the sale of goods and services to our customers in the normal course of business. The primary uses of cash for operating activities were payments to suppliers for materials used in products sold, payments for direct costs necessary to conduct training programs, and payments for selling, general, and administrative expenses. Cash provided by or used for changes in working capital during the three quarters ended May 30, 2009 was primarily related to decreased accounts receivable resulting from improved collections of outstanding receivable balances, and payments made to reduce accounts payable and accrued liabilities from seasonally high balances at August 31. We believe that our continued efforts to optimize working capital balances, combined with existing and planned sales growth programs and cost-reduction initiatives, will improve our cash flows from operating activities in future periods. However, the success of these efforts, and their eventual contribution to our cash flows, is dependent upon numerous factors, many of which are not within our control.

During the three quarters ended May 30, 2009 we used $4.6 million of net cash for investing activities. Our primary uses of cash for investing activities were the purchase of property and equipment, additional spending on curriculum development, and the purchase of CoveyLink Worldwide, LLC (CoveyLink). Our purchases of property and equipment, which totaled $2.1 million, consisted primarily of computer software, computer hardware, and leasehold improvements. During the first three quarters of fiscal 2009, we spent $1.5 million for further investment in the development of various programs and curriculum. During the second quarter of fiscal 2009, we acquired the assets of CoveyLink, which conducts seminars and provides consulting based upon the book, The Speed of Trust by Stephen M.R. Covey. Net cash used to acquire CoveyLink, including legal and other professional fees, totaled $1.2 million. Partially offsetting these uses of cash was the receipt of $0.1 million on notes receivable from the sales of our subsidiary in Brazil, which was completed at August 31, 2007 through the use of notes receivable financing.

Net cash used for financing activities during the three quarters ended May 30, 2009 totaled $12.5 million, which consisted primarily of the payment of our $28.3 million tender offer obligation (described above) and $0.5 million of debt principal payments that were partially offset by $16.1 million of net proceeds from our line of credit facility. We also received $0.2 million of net proceeds from the sale of common shares held in treasury to participants in our employee stock purchase plan.

Going forward, we will continue to incur costs necessary for the operation and potential growth of the business. We anticipate using cash on hand, cash provided by the sale of services and products to our clients on the condition that we can continue to generate positive cash flows from operating activities, and other financing alternatives, if necessary, for these expenditures. We anticipate that our existing capital resources should be adequate to enable us to maintain our operations for at least the upcoming 12 months. However, our ability to maintain adequate capital for our operations in the future is dependent upon a number of factors, including sales trends, our ability to contain costs, levels of capital expenditures, collection of accounts receivable, and other factors. Some of the factors that influence our operations are not within our control, such as economic conditions and the introduction of new programs or products by our competitors. We will continue to monitor our liquidity position and may pursue additional financing alternatives, if required, to maintain sufficient resources for future growth and capital requirements. However, there can be no assurance such financing alternatives will be available to us on acceptable terms, or at all.

The Company has not structured any special purpose or variable interest entities or participated in any commodity trading activities that would expose us to potential undisclosed liabilities or create adverse consequences to our liquidity. Required contractual payments primarily consist of: 1) lease payments resulting from the sale of our corporate campus (financing obligation); 2) payments to EDS for outsourcing services related to information systems, warehousing, and distribution services; 3) minimum rent payments for office and warehouse space; 4) mortgage payments on certain buildings and property; and 5) short-term purchase obligations for inventory items and other products and services used in the ordinary course of business. Except for the payment of our tender offer obligation, which occurred in the quarter ended November 29, 2008, there have been no significant changes to our expected required contractual obligations from those disclosed at August 31, 2008.

The Company is the creditor for a loan program that provided the capital to allow certain management personnel the opportunity to purchase shares of our common stock. For further information regarding our management common stock loan program, refer to Note 11 to our consolidated financial statements on Form 10-K for the fiscal year ended August 31, 2008. The inability of the Company to collect all, or a portion, of these receivables could have an adverse impact upon our financial position and future cash flows compared to full collection of the loans.

Our consolidated financial statements were prepared in accordance with accounting principles generally accepted in the United States of America. The significant accounting polices used to prepare our consolidated financial statements are outlined in Note 1 of the consolidated financial statements presented in Part II, Item 8 of our Annual Report on Form 10-K for the fiscal year ended August 31, 2008. Some of those accounting policies require us to make estimates and assumptions that affect the amounts reported in our consolidated financial statements. Management regularly evaluates its estimates and assumptions and bases those estimates and assumptions on historical experience, factors that are believed to be reasonable under the circumstances, and requirements under accounting principles generally accepted in the United States of America. Actual results may

We recognize revenue in accordance with SAB No. 101, Revenue Recognition in Financial Statements, as amended by SAB No. 104, Revenue Recognition. Accordingly, we recognize revenue when: 1) persuasive evidence of an agreement exists, 2) delivery of product has occurred or services have been rendered, 3) the price to the customer is fixed or determinable, and 4) collectibility is reasonably assured. For training and service sales, these conditions are generally met upon presentation of the training seminar or delivery of the consulting services. For product sales, these conditions are generally met upon shipment of the product to the customer or by completion of the sales transaction in a retail store.

Some of our training and consulting contracts contain multiple deliverable elements that include training along with other products and services. For transactions that contain more than one element, we recognize revenue in accordance with EITF Issue No. 00-21, Accounting for Revenue Arrangements with Multiple Deliverables. When fair value exists for all contracted elements, the overall contract consideration is allocated among the separate units of accounting based upon their relative fair values. Revenue for these units is recognized in accordance with our general revenue policies once it has been determined that the delivered items have standalone value to the customer. If fair value does not exist for all contracted elements, revenue for the delivered items is recognized using the residual method, which generally means that revenue recognition is postponed until the point is reached when the delivered items have standalone value and fair value exists for the undelivered items. Under the residual method, the amount of revenue considered for recognition under our general revenue policies is the total contract amount, less the aggregate fair value of the undelivered items. Fair value of the undelivered items is based upon the normal pricing practices for our existing training programs, consulting services, and other products, which are generally the prices of the items when sold separately.

Our international strategy includes the use of licensees in countries where we do not have a wholly-owned operation. Licensee companies are unrelated entities that have been granted a license to translate our content and curriculum, adapt the content and curriculum to the local culture, and sell our training seminars and products in a specific country or region. Each licensee is required to pay us royalties based upon a percentage of the licensee’s sales. We recognize royalty income each period based upon the sales information reported to the Company from the licensee. Royalty revenue is reported as a component of training and consulting service sales in our consolidated statements of operations.

Revenue is recognized on software sales in accordance with SOP 97-2, Software Revenue Recognition as amended by SOP 98-09. Statement 97-2, as amended, generally requires revenue earned on software arrangements involving multiple elements such as software products and support to be allocated to each element based on the relative fair value of the elements based on vendor specific objective evidence (VSOE). The majority of our software sales have multiple

We have a performance based long-term incentive plan (the LTIP) that provides for annual grants of share-based performance awards to certain managerial personnel and executive management as directed by the Compensation Committee of the Board of Directors (the Compensation Committee). The LTIP performance awards cliff vest at the completion of a three-year performance period that begins on September 1 in the fiscal year of the grant. The number of common shares that are finally awarded to LTIP participants is variable and is based entirely upon the achievement of specified financial performance objectives during the three-year performance period. Due to the variable number of common shares that may be issued under the LTIP, we reevaluate our LTIP grants on a quarterly basis and adjust the number of shares expected to be awarded based upon actual and estimated financial results of the Company compared to the performance goals set for the award. Adjustments to the number of shares awarded, and to the corresponding compensation expense, are made on a cumulative basis at the adjustment date based upon the estimated probable number of common shares to be awarded.

The analysis of our LTIP plans contains uncertainties because we are required to make assumptions and judgments about the eventual number of shares that will vest in each LTIP grant. The assumptions and judgments that are essential to the analysis include forecasted sales and operating income levels during the LTIP service periods. The evaluation of LTIP performance awards and the corresponding use of estimated amounts produced additional volatility in our consolidated financial statements as we recorded cumulative adjustments to the estimated number of common shares to be awarded under the LTIP grants as described above.

During the quarter ended November 29, 2008, the Compensation Committee approved LTIP awards for 205,700 shares of common stock (the target award) to be awarded if we achieve the specified financial results of grant, which are primarily based on cumulative operating income growth over the performance period ending August 31, 2011. However, due to ongoing organizational changes following the sale of the CSBU, the Company’s structure evolved to the extent that the fiscal 2009 LTIP award criteria were no longer consistent with our organization and performance goals and in some cases the approved measurement criteria were no longer measurable. As a result of these changes, combined with financial performance during the first two quarters of the measurement period, the Company determined that no shares would be awarded to participants under the terms of the fiscal 2009 LTIP award. Accordingly, no compensation expense was recognized for the fiscal 2009 LTIP award during the three quarters ended May 30, 2009.

Trade accounts receivable are recorded at the invoiced amount and do not bear interest. The allowance for doubtful accounts represents our best estimate of the amount of probable credit losses in the existing accounts receivable balance. We determine the allowance for doubtful accounts based upon historical write-off experience and current economic conditions and we review the adequacy of our allowance for doubtful accounts on a regular basis. Receivable balances over 90 days past due, which exceed a specified dollar amount, are reviewed individually for collectibility. Account balances are charged off against the allowance after all means of collection have been exhausted and the probability for recovery is considered remote. We do not have any off-balance sheet credit exposure related to our customers.

Our allowance for doubtful accounts calculations contain uncertainties because the calculations require us to make assumptions and judgments regarding the collectibility of customer accounts, which may be influenced by a number of factors that are not within our control, such as the financial health of each customer. We regularly review the collectibility assumptions of our allowance for doubtful accounts calculation and compare them against historical collections. Adjustments to the assumptions may either increase or decrease our total allowance for doubtful accounts. For example, a 10 percent increase to our allowance for doubtful accounts at May 30, 2009 would increase our reported loss from operations by approximately $0.1 million.

Our inventory loss reserve calculations contain uncertainties because the calculations require us to make assumptions and judgments regarding a number of factors, including future inventory demand requirements and pricing strategies. During the evaluation process we consider historical sales patterns and current sales trends, but these may not be indicative of future inventory losses. While we have not made material changes to our inventory reserves methodology during the past three years, our inventory requirements may change based on projected customer demand, technological and product life cycle changes, longer or shorter than expected usage periods, and other factors that could affect the valuation of our inventories. If our estimates regarding consumer demand and other factors are inaccurate, we may be exposed to losses that may have a materially adverse impact upon our financial position and results of operations. For example, a 10 percent increase to our inventory reserves at May 30, 2009 would increase our reported loss from operations by $0.1 million.

Goodwill and intangible assets that are deemed to have an indefinite life are not amortized, but rather are tested for impairment on an annual basis, or more often if events or circumstances indicate that a potential impairment exists. Our goodwill was generated by the acquisition of CoveyLink during fiscal 2009. The Covey trade name intangible asset has been deemed to have an indefinite life. This intangible asset is assigned to our domestic division and is tested for impairment using the present value of estimated royalties on trade name related revenues, which consist primarily of training seminars, international licensee royalties, and related products. If the carrying value of the Covey trade name exceeds the fair value of its discounted estimated royalties on trade name related revenues, an impairment loss is recognized for the difference.

the inherent risk of future cash flows. Our valuation methodology for the Covey trade name has remained materially unchanged during the past three years. However, if forecasts and assumptions used to support the carrying value of our indefinite-lived intangible asset change in future periods, significant impairment charges could result that would have an adverse effect upon our results of operations and financial condition. The valuation methodology is also dependent upon on our share price and corresponding market capitalization, which may differ from estimated royalties used in our annual impairment testing. Based upon the fiscal 2008 evaluation of the Covey trade name, our trade-name related revenues and licensee royalties would have to suffer significant reductions before we would be required to impair the Covey trade name. However, further declines in our share price may also trigger additional impairment testing and may result in future impairment charges.

Long-lived tangible assets and definite-lived intangible assets are reviewed for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. We use an estimate of undiscounted future net cash flows of the assets over their remaining useful lives in determining whether the carrying value of the assets is recoverable. If the carrying values of the assets exceed the anticipated future cash flows of the assets, we calculate an impairment loss. The impairment loss calculation compares the carrying value of the asset to the asset’s estimated fair value, which may be based upon discounted cash flows over the estimated remaining useful life of the asset. If we recognize an impairment loss, the adjusted carrying amount of the asset becomes its new cost basis, which is then depreciated or amortized over the remaining useful life of the asset. Impairment of long-lived assets is assessed at the lowest levels for which there are identifiable cash flows that are independent from other groups of assets.

Our impairment evaluation calculations contain uncertainties because they require us to make assumptions and apply judgment in order to estimate future cash flows, forecast the useful lives of the assets, and select a discount rate that reflects the risk inherent in future cash flows. Although we have not made any material changes to our long-lived assets impairment assessment methodology during the past three years, if forecasts and assumptions used to support the carrying value of our long-lived tangible and definite-lived intangible assets change in the future, significant impairment charges could result that would adversely affect our results of operations and financial condition.

We regularly evaluate our United States federal and various state and foreign jurisdiction income tax exposures. We account for certain aspects of our income tax provision using the provisions of FIN 48, which addresses the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements. Under the provisions of FIN 48, we may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained upon examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position are measured based on the largest benefit that has a greater than 50 percent likelihood of being realized upon final settlement. The provisions of FIN 48 also provide guidance on de-recognition, classification, interest, and penalties on income taxes, accounting for income taxes in interim periods, and require increased disclosure of various income tax items. Taxes and penalties are components of our overall income tax provision.

We record previously unrecognized tax benefits in the financial statements when it becomes more likely than not (greater than a 50 percent likelihood) that the tax position will be sustained. To assess the probability of sustaining a tax position, we consider all available evidence. In many instances, sufficient positive evidence may not be available until the expiration of the statute of limitations for audits by taxing jurisdictions, at which time the entire benefit will be recognized as a discrete item in the applicable period.

Our unrecognized tax benefits result from uncertain tax positions about which we are required to make assumptions and apply judgment to estimate the exposures associated with our various tax filing positions. The calculation of our income tax provision or benefit, as applicable, requires estimates of future taxable income or losses. During the course of the fiscal year, these estimates are compared to actual financial results and adjustments may be made to our tax provision or benefit to reflect these revised estimates. Our effective income tax rate is also affected by changes in tax law and the results of tax audits by various jurisdictions. Although we believe that our judgments and estimates discussed herein are reasonable, actual results could differ, and we could be exposed to losses or gains that could be material.

Business Combinations – In December 2007, the Financial Accounting Standards Board (FASB) issued SFAS No. 141 (revised 2007), Business Combinations (SFAS No. 141R) and SFAS No. 160, Noncontrolling Interests in Consolidated Financial Statements. These standards aim to improve, simplify, and converge internationally the accounting for business combinations and the reporting of noncontrolling interests in consolidated financial statements. The provisions of SFAS No. 141R and SFAS No. 160 are effective for our fiscal year beginning September 1, 2009. We do not currently anticipate that these statements will have a material impact upon our financial condition or results of operations.

Useful Life of Intangible Assets – In April 2008, the FASB issued FASB Staff Position FAS 142-3, Determination of Useful Life of Intangible Assets (FSP 142-3). This pronouncement amends the factors that should be considered in developing the renewal or extension assumptions used to determine the useful life of a recognized intangible asset under SFAS No. 142, Goodwill and Other Intangible Assets. Staff Position 142-3 requires expanded disclosure regarding the determination of intangible asset useful lives and is effective for fiscal years beginning after December 15, 2008. Earlier adoption is not permitted. We are currently evaluating the potential impact that the adoption of FSP 142-3 will have on our consolidated financial statements.

Certain written and oral statements made by the Company in this report are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934 as amended (the Exchange Act). Forward-looking statements include, without limitation, any statement that may predict, forecast, indicate, or imply future results, performance, or achievements, and may contain words such as “believe,” “anticipate,” “expect,” “estimate,” “project,” or words or phrases of similar meaning. In our reports and filings we may make forward looking statements regarding future training and consulting sales activity, our collection of outstanding accounts, the sale of certain property, the granting of equity awards, expected acceptance of our offerings in the marketplace, anticipated expenses, projected cost reduction and strategic initiatives, our expectations about the effect of the sale of the CSBU on our business, our expectations about our restructuring plan and its effect on future expenses, expected levels of depreciation and amortization expenses, expectations regarding tangible and intangible asset valuation expenses, the seasonality of future sales, the seasonal fluctuations in cash used for and provided by operating activities, expected improvements in cash flows from operating activities, the adequacy of our existing capital resources, future compliance with the terms and conditions of our line of credit, the ability to borrow on our line of credit, expected repayment of our line of credit in future periods, estimated capital expenditures, the adequacy of our existing capital resources, and cash flow estimates used to determine the fair value of long-lived assets. These, and other forward-looking statements, are subject to certain risks and uncertainties that may cause actual results to differ materially from the forward-looking statements. These risks and

uncertainties are disclosed from time to time in reports filed by us with the SEC, including reports on Forms 8-K, 10-Q, and 10-K. Such risks and uncertainties include, but are not limited to, the matters discussed in Item 1A of the report on Form 10-K for the fiscal year ended August 31, 2008, entitled “Risk Factors.” In addition, such risks and uncertainties may include unanticipated developments in any one or more of the following areas: unanticipated costs or capital expenditures; cost and availability of financing sources; difficulties encountered by EDS in operating and maintaining our information systems and controls, including without limitation, the systems related to demand and supply planning, inventory control, and order fulfillment; delays or unanticipated outcomes relating to our strategic plans; dependence on existing products or services; the rate and consumer acceptance of new product introductions; competition; the number and nature of customers and their product orders, including changes in the timing or mix of product or training orders; pricing of our products and services and those of competitors; adverse publicity; further deterioration of domestic or international economic conditions; and other factors which may adversely affect our business.

The risks included here are not exhaustive. Other sections of this report may include additional factors that could adversely affect our business and financial performance. Moreover, we operate in a very competitive and rapidly changing environment. New risk factors may emerge and it is not possible for our management to predict all such risk factors, nor can we assess the impact of all such risk factors on our business or the extent to which any single factor, or combination of factors, may cause actual results to differ materially from those contained in forward-looking statements. Given these risks and uncertainties, investors should not rely on forward-looking statements as a prediction of actual results.

The market price of our common stock has been and may remain volatile. In addition, the stock markets in general have experienced increased volatility. Factors such as quarter-to-quarter variations in revenues and earnings or losses and our failure to meet expectations could have a significant impact on the market price of our common stock. In addition, the price of our common stock can change for reasons unrelated to our performance. Due to our low market capitalization, the price of our common stock may also be affected by conditions such as a lack of analyst coverage and fewer potential investors.

Forward-looking statements are based on management’s expectations as of the date made, and the Company does not undertake any responsibility to update any of these statements in the future except as required by law. Actual future performance and results will differ and may differ materially from that contained in or suggested by forward-looking statements as a result of the factors set forth in this Management’s Discussion and Analysis of Financial Condition and Results of Operations and elsewhere in our filings with the SEC.

The Company is exposed to financial instrument market risk primarily through fluctuations in foreign currency exchange rates and interest rates. To manage risks associated with foreign currency exchange and interest rates, we make limited use of derivative financial instruments. Derivatives are financial instruments that derive their value from one or more underlying financial instruments. As a matter of policy, our derivative instruments are entered into for periods consistent with the related underlying exposures and do not constitute positions that are independent of those exposures. In addition, we do not enter into derivative contracts for trading or speculative purposes, nor are we party to any leveraged derivative instrument. The notional amounts of derivatives do not represent actual amounts exchanged by the parties to the instrument, and, thus, are not a measure of exposure to us through our use of derivatives. Additionally, we enter into derivative agreements only with highly rated counterparties and we do not expect to incur any losses resulting from non-performance by other parties.

Due to the global nature of our operations, we are subject to risks associated with transactions that are denominated in currencies other than the United States dollar, as well as the effects of translating amounts denominated in foreign currencies to United States dollars as a normal part of the reporting process. The objective of our foreign currency risk management activities is to reduce foreign currency risk in the consolidated financial statements. In order to manage foreign currency risks, we make limited use of foreign currency forward contracts and other foreign currency related derivative instruments. Although we cannot eliminate all aspects of our foreign currency risk, we believe that our strategy, which includes the use of derivative instruments, can reduce the impacts of foreign currency related issues on our consolidated financial statements. The following is a description of our use of foreign currency derivative instruments.

During the three quarters ended May 30, 2009 we utilized foreign currency forward contracts to manage the volatility of certain intercompany financing transactions and other transactions that are denominated in foreign currencies. Because these contracts do not meet specific hedge accounting requirements, gains and losses on these contracts, which expire on a quarterly basis, are recognized currently and are used to offset a portion of the gains or losses of the related accounts. The gains and losses on these contracts were recorded as a component of SG&A expense in our consolidated statements of operations and had the following net impact on the periods indicated (in thousands):

The Company is exposed to fluctuations in U.S. interest rates primarily as a result of our line of credit borrowings. At May 30, 2009, our debt balances consisted primarily of a fixed-rate financing obligation associated with the sale of our corporate headquarters facility, a variable-rate line of credit arrangement, and a variable rate long-term mortgage on certain of our buildings and property. Our overall interest rate sensitivity will be influenced primarily by the amounts borrowed on the line of credit and the prevailing interest rates, which may create additional expense if interest rates increase in future periods. Accordingly, at May 30, 2009 borrowing levels, a 1 percent increase on our variable rate debt would increase our interest expense over the next year by approximately $0.2 million.

We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in the Company’s Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms and that such information is accumulated and communicated to our management, including the Chief Executive Officer and the Chief Financial Officer, as appropriate, to allow for timely decisions regarding required disclosure. In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives, and management is required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures.

We evaluated the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act, as of the end of the period covered by this report. Based on this evaluation, the Chief Executive Officer and the Chief Financial Officer concluded that, due to the material weaknesses in our internal controls over financial reporting identified in our Form 10-Q for the quarter ended November 29, 2008 at our Japan subsidiary, our disclosure controls and procedures were not effective as of the end of the period covered by this Quarterly Report on Form 10-Q. We determined that material weaknesses existed in our Japan subsidiary that relate to: 1) the lack of controls to ensure the approval and appropriate accounting treatment of non-standard shipping terms on product sales and 2) the calculation of inventory reserves which was not designed in a manner to evaluate obsolescence at the individual product level. As a result of these material weaknesses, errors occurred in our financial reporting (see Note 2 to the condensed consolidated financial statements).

As of May 30, 2009 we have designed and implemented controls to require the approval of non-standard shipping terms on product sales and to require the approval of the inventory reserve calculation in Japan. We are currently in the process of testing the remediation of the material weaknesses identified in Japan and believe that our new processes and procedures will prove to be effective controls to prevent future material weaknesses in these areas of our operations.

In light of the material weakness described in our quarterly report on Form 10-Q for the quarter ended November 29, 2008, we performed additional procedures to ensure that our condensed consolidated financial statements were prepared in accordance with generally accepted accounting principles. Accordingly, management believes that the condensed consolidated financial statements included in this report fairly presents, in all material respects, our financial position, results of operations, and cash flows for the periods presented.

During the fourth quarter of fiscal 2008, we joined with Peterson Partners to create a new company, Franklin Covey Products. This new company purchased substantially all of the assets of our consumer solutions business unit. Under the terms of the sale agreements associated with the sale of the CSBU assets, we are entitled to receive reimbursement for certain operating costs, such as warehousing and distribution costs, which are billed to the Company by third-party providers. At May 30, 2009 we had a $6.2 million receivable from Franklin Covey Products, which is disclosed on our consolidated balance sheets as receivable from an equity method investee and consisted of $3.6 million resulting from the working capital settlement and reimbursable costs associated with the sale transaction and $2.6 million of reimbursable operating costs. We also have a $0.9 million liability to Franklin Covey Products at May 30, 2009 for purchases of inventory items in the ordinary course of business that is included as a component of our accounts payable in the accompanying condensed consolidated balance sheet. The working capital settlement payment was originally due in January 2009. However, we extended the due date of the working capital settlement, which will continue to accrue interest until the amount is repaid. Although at May 30, 2009 we believe that we will collect the amounts owed by Franklin Covey Products, the failure to collect the amounts owed to us from Franklin Covey Products would have a significant adverse effect upon our results of operations and cash flows.

Period	Total Number of Shares Purchased		Average Price Paid Per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs	Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs (in thousands)
Common Shares:
March 1, 2009 to April 4, 2009		-	$	-	none	$	2,413

April 5, 2009 to May 2, 2009		-		-	none		2,413

May 3, 2009 to May 30, 2009		-		-	none		2,413	(1)

Total Common Shares		-	$	-	none

Utah (State of incorporation)	87-0401551 (I.R.S. employer identification number)
2200 West Parkway Boulevard Salt Lake City, Utah (Address of principal executive offices)	84119-2099 (Zip Code)
Registrant’s telephone number, Including area code	(801) 817-1776

	For the Quarter Ended May 31, 2008
	As Reported			As Revised

Gross profit	$	35,757		$	35,786
Operating loss		(852	)		(823	)
Net loss		(1,511	)		(1,482	)

	For the Three Quarters Ended May 31, 2008
	As Reported			As Revised

Gross profit	$	128,391		$	128,216
Operating income		11,011			10,836
Net income		3,630			3,557

	Number of Shares			Weighted-Average Grant-Date Fair Value Per Share
Unvested stock awards at August 31, 2008		94,500		$	7.73
Granted		66,112			4.84
Forfeited		-			-
Vested		(27,000	)		7.84
Unvested stock awards at May 30, 2009		133,612		$	6.28

	Number of Stock Options			Weighted Avg. Exercise Price Per Share
Outstanding at August 31, 2008		2,027,800		$	12.82
Granted		-			-
Exercised		(1,000	)		6.56
Forfeited		(199,500	)		9.89
Outstanding at May 30, 2009		1,827,300		$	13.14

Options vested and exercisable at May 30, 2009		1,827,300		$	13.14

Effective Date	Borrowing Capacity
June 30, 2009	$	20,000
August 31, 2009		18,000
November 30, 2009		13,500

	May 30, 2009		August 31, 2008

Finished goods	$	7,094	$	7,984
Raw materials		360		413
	$	7,454	$	8,397

(A)	Exhibits:
	31.1	Rule 13a-14(a) Certifications of the Chief Executive Officer
	31.2	Rule 13a-14(a) Certifications of the Chief Financial Officer
	32	Section 1350 Certifications


		FRANKLIN COVEY CO.


Date:	July 9, 2009	By:	/s/ Robert A. Whitman
			Robert A. Whitman
			Chief Executive Officer


Date:	July 9, 2009	By:	/s/ Stephen D. Young
			Stephen D. Young
			Chief Financial Officer