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Loss Per Share - Calculation of Basic and Diluted Loss Per Share (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 6 Months Ended
Apr. 30, 2020
Jan. 31, 2020
Apr. 30, 2019
Jan. 31, 2019
Apr. 30, 2020
Apr. 30, 2019
Numerator            
Net loss $ (14,769) $ (40,151) $ (19,530) $ (17,548) $ (54,920) $ (37,078)
Preferred dividends — Series B (800) $ (931) (800) $ (800)    
Net loss attributable to common stockholders (15,569)   $ (22,876)   (56,651) (55,914)
Series A warrant exchange $ (3,372)       $ (37,617) $ 0
Denominator            
Weighted average basic common shares 211,000,091   11,090,698   206,560,031 9,683,253
Effect of dilutive securities [1] 0   0   0 0
Weighted average diluted common shares 211,000,091   11,090,698   206,560,031 9,683,253
Basic loss per share $ (0.07)   $ (2.06)   $ (0.27) $ (5.77)
Diluted loss per share [1] $ (0.07)   $ (2.06)   $ (0.27) $ (5.77)
Series A Warrant [Member]            
Numerator            
Series A warrant exchange $ 0   $ (3,169)   $ 0 $ (3,169)
Series B Preferred Stock [Member]            
Numerator            
Preferred dividends — Series B (800)   (800)   (1,731) (1,600)
Series C Preferred Stock [Member]            
Numerator            
Preferred stock deemed contributions (dividends) and redemption value adjustment, net 0   1,599   0 (7,406)
Series D Preferred Stock [Member]            
Numerator            
Preferred stock deemed dividends and redemption accretion $ 0   $ (976)   $ 0 $ (6,661)
[1] Due to the net loss to common stockholders in each of the periods presented above, diluted loss per share was computed without consideration to potentially dilutive instruments as their inclusion would have been anti-dilutive.