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Restructuring Charges
 12 Months Ended
Dec. 31, 2020
Restructuring and Related Activities [Abstract]  
Restructuring Charges
Note 20. Restructuring Charges
Centralization of Global Sales and Marketing Structure
During the year ended December 31, 2019, we implemented a strategy related to the restructuring and centralization of our international sales and marketing structure. Activities related to this strategy focused on moving from a multi-brand sales model to a brand dedicated sales model, which resulted in the consolidation of some of our international offices and personnel reorganization among our sales and marketing teams. The personnel reorganization resulted in the recognition of a liability for one-time termination benefits during the twelve months ended December 31, 2019. We also incurred contract termination costs related to the closure of some of our international offices and other related costs consisting of legal and consulting fees to implement this initiative. As a result of these actions, we incurred restructuring exit costs of $12.0 million for the year ended December 31, 2019, which were reported within Marketing, selling and administrative expenses in our consolidated statements of comprehensive income (loss). As of December 31, 2020, we incurred $22.7 million restructuring costs as it relates to the restructuring activities of this strategy.
The following table summarizes our restructuring exit costs (in thousands):
Beginning Balance January 1, 2020AccrualsPaymentsEnding Balance December 31, 2020Cumulative Charges Incurred
Termination benefits$8,389 $2,711 $3,192 $7,908 $11,591 
Contract termination costs338 — — 338 338 
Other related costs2,785 7,989 9,473 1,301 10,797 
Total$11,512 $10,700 $12,665 $9,547 $22,726 

Operating Expense Reduction in Workforce
In April 2020, we reduced our US shoreside workforce by approximately 23% through permanent layoffs. We incurred severance costs of $28.0 million during the year ended December 31, 2020.
The following table summarizes our restructuring costs as it relates to the April 2020 reduction in our workforce (in thousands):
Beginning Balance January 1, 2020AccrualsPaymentsEnding Balance December 31, 2020Cumulative Charges Incurred
Termination benefits$— $27,953 $23,696 $4,257 $27,953 
Total$— $27,953 $23,696 $4,257 $27,953