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Revenue Recognition
3 Months Ended
May 02, 2020
Revenue Recognition  
Revenue Recognition

7. Revenue Recognition

Revenues

The following table depicts the disaggregation of revenue by major source (in thousands):

For the Three Months Ended

    

May 2, 2020

    

May 4, 2019

 

Net sales:

    

    

Men's tailored clothing product

$

139,925

$

342,955

Men's non-tailored clothing product

 

100,115

 

228,982

Women's clothing product

7,184

19,214

Other (1)

 

1,918

 

3,628

Total retail clothing product

 

249,142

 

594,779

Rental services

 

22,253

 

93,740

Alteration and other services

 

15,308

 

36,143

Total net sales

$

286,703

$

724,662

(1)Other consists of franchise and licensing revenues and gift card breakage.  Franchise revenues are generally recognized at a point in time while licensing revenues consist primarily of minimum guaranteed royalty amounts recognized over an elapsed time period.  As a result of the sale of the Joseph Abboud trademarks (see Note 2), licensing revenue will no longer be recognized.

Additional net sales information is as follows (in thousands):

For the Three Months Ended

    

May 2, 2020

    

May 4, 2019

 

Net sales:

    

    

Men's Wearhouse(1)

$

166,438

$

427,772

Jos. A. Bank

71,634

166,886

K&G

 

33,287

 

87,697

Moores

 

15,344

 

42,307

Total net sales

$

286,703

$

724,662

(1)Consists primarily of Men's Wearhouse, Men's Wearhouse and Tux.

For retail clothing product revenue, we transfer control and recognize revenue at a point in time, upon sale or shipment of the merchandise, net of actual sales returns and an accrual for estimated sales returns.  For rental and alteration services, we transfer control and recognize revenue at a point in time, upon receipt of the completed service by the customer.  Revenue is measured as the amount of consideration we expect to receive in exchange for transferring goods or providing services.  Sales, use and value added taxes we collect from our customers and are remitted to governmental agencies are excluded from revenue.    

Loyalty Program

We maintain a customer loyalty program for our Men’s Wearhouse, Men’s Wearhouse and Tux, Jos. A. Bank and Moores brands in which customers receive points for purchases. Points are generally equivalent to dollars spent on a one-to-one basis, excluding any sales tax dollars, and, historically, did not expire.  During the fourth quarter of 2018, we finalized our decision to implement an expiration policy for loyalty program points beginning in the second quarter of fiscal 2019, which was completed.  Upon reaching 500 points, customers are issued a $50 rewards certificate which they may redeem for purchases at our stores or online. Generally, reward certificates earned must be redeemed no later than six months from

the date of issuance, although we have extended the expiration date on reward certificates as a result of COVID-19.  We believe our loyalty programs represent a customer option that is a material right and, accordingly, is a performance obligation in the contract with our customer.  Therefore, we record our obligation for future point redemptions using a deferred revenue model.  

When loyalty program members earn points, we recognize a portion of the transaction as revenue for merchandise product sales or services and defer a portion of the transaction representing the value of the related points. The value of the points is recorded in deferred revenue on our condensed consolidated balance sheet and recognized into revenue when the points are converted into a rewards certificate and the certificate is used.

We account for points earned and certificates issued that will not be redeemed by loyalty members, which we refer to as breakage. We review our breakage estimates at least annually based upon the latest available information regarding redemption and expiration patterns.

Our estimate of the expected usage of points and certificates requires significant management judgment. Current and future changes to our assumptions or to loyalty program rules may result in material changes to the deferred revenue balance as well as recognized revenues from the loyalty programs.  

Gift Card Breakage

Proceeds from the sale of gift cards are recorded as a liability and are recognized as net sales from products and services when the cards are redeemed.  Our gift cards do not have expiration dates.  In addition, we recognize revenue for gift cards for which the likelihood of redemption is deemed to be remote and for which there is no legal obligation to remit the value of such unredeemed gift cards to any relevant jurisdictions (commonly referred to as gift card breakage) under the redemption recognition method. This method records gift card breakage as revenue on a proportional basis over the redemption period based on our historical gift card breakage rate. We review our gift card breakage estimate based on our historical redemption patterns.  

Sales Returns

Revenue from merchandise product sales is reported net of sales returns, which includes an estimate of future returns based on historical return rates, with a corresponding reduction to cost of sales. Our refund liability for sales returns was $2.7 million at May 2, 2020, which is included in accrued and other current liabilities and represents the expected value of the refund that will be due to our customers.  We also have a corresponding asset included in other current assets that represents the right to recover products from customers associated with sales returns of $1.3 million at May 2, 2020.

Contract Liabilities

The following table summarizes the opening and closing balances of our contract liabilities (in thousands):

Balance at

Increase

Balance at

    

February 1, 2020

    

(Decrease)

    

May 2, 2020

Contract liabilities

$

121,535

$

(8)

$

121,527

Balance at

Increase

Balance at

    

February 2, 2019

    

(Decrease)

    

May 4, 2019

Contract liabilities

$

121,796

$

40,771

$

162,567

Contract liabilities include cash payments received from customers in advance of our performance, including amounts which are refundable.  These liabilities primarily consist of customer deposits related to rental product or custom clothing transactions since we typically receive payment from our customers prior to our performance and deferred revenue related to our loyalty programs and unredeemed gift cards.  These amounts are primarily included as “Customer deposits, prepayments and refunds payable,” “Loyalty program liabilities” and “Unredeemed gift cards,” respectively, within the accrued expenses and other current liabilities line item on our condensed consolidated balance sheet.  Please see Note 11 for additional information on our accrued expenses and other current liabilities.

The decrease in the contract liability balance at May 2, 2020 compared to May 4, 2019 is primarily related to the impact of COVID-19 on our rental product business, which resulted in a significant decrease in customer deposits for rental product transactions.

The amount of revenue recognized for the three months ended May 2, 2020 and May 4, 2019 that was included in the respective opening contract liability balance was $37.0 million and $52.1 million, respectively.  This revenue primarily consists of recognition of deposits for completed transactions as well as redeemed certificates related to our loyalty program and gift card redemptions.