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Business Segments and International Operations (Tables)
9 Months Ended
Aug. 31, 2019
Segment Reporting [Abstract]  
Reconciliation of Operating Profit (Loss) from Segments to Consolidated
The following table provides revenue and contribution margin from our reportable segments and reconciles to our consolidated income from continuing operations before income taxes:

 
Three Months Ended
 
Nine Months Ended
 
August 31, 2019
 
August 31, 2018
 
August 31, 2019
 
August 31, 2018
(In thousands)
 
 
As Adjusted(1)
 
 
 
As Adjusted(1)
Segment revenue:
 
 
 
 
 
 
 
OpenEdge
$
78,607

 
$
68,519

 
$
211,679

 
$
204,789

Data Connectivity and Integration
8,754

 
4,563

 
27,686

 
17,466

Application Development and Deployment
19,355

 
19,521

 
56,895

 
58,622

Total revenue
106,716

 
92,603

 
296,260

 
280,877

Segment costs of revenue and operating expenses:
 
 
 
 
 
 
 
OpenEdge
22,711

 
16,419

 
60,123

 
47,194

Data Connectivity and Integration
1,943

 
1,520

 
5,249

 
4,823

Application Development and Deployment
6,093

 
7,071

 
17,067

 
20,068

Total costs of revenue and operating expenses
30,747

 
25,010

 
82,439

 
72,085

Segment contribution margin:
 
 
 
 
 
 
 
OpenEdge
55,896

 
52,100

 
151,556

 
157,595

Data Connectivity and Integration
6,811

 
3,043

 
22,437

 
12,643

Application Development and Deployment
13,262

 
12,450

 
39,828

 
38,554

Total contribution margin
75,969

 
67,593

 
213,821

 
208,792

Other unallocated expenses(2)
60,009

 
48,490

 
167,711

 
152,008

Income from operations
15,960

 
19,103

 
46,110

 
56,784

Other expense, net
(3,718
)
 
(1,961
)
 
(8,038
)
 
(4,830
)
Income before income taxes
$
12,242

 
$
17,142

 
$
38,072

 
$
51,954

(1)The Company adopted ASC 606 effective December 1, 2018 using the full retrospective method. See Note 1. Nature of Business and Basis of Presentation for further information.
(2)The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: certain product development and corporate sales and marketing expenses, customer support, administration, amortization of intangibles, stock-based compensation, fees related to shareholder activist, restructuring expenses, and acquisition-related expenses.

Revenue from External Customers by Products and Services
Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from customers by revenue type is as follows (in thousands):
 
 
Three Months Ended
 
Nine Months Ended
 
August 31,
2019
 
August 31,
2018
 
August 31,
2019
 
August 31,
2018
(In thousands)
 
 
As Adjusted(1)
 
 
 
As Adjusted(1)
Performance obligations transferred at a point in time:
 
 
 
 
 
 
 
Software licenses
$
30,686

 
$
22,852

 
$
83,216

 
$
71,432

Performance obligations transferred over time:
 
 
 
 
 
 
 
Maintenance
67,611

 
62,170

 
190,138

 
187,412

Services
8,419

 
7,581

 
22,906

 
22,033

Total revenue
$
106,716

 
$
92,603

 
$
296,260

 
$
280,877

(1)The Company adopted ASC 606 effective December 1, 2018 using the full retrospective method. See Note 1. Nature of Business and Basis of Presentation for further information.


Revenue from External Customers from Different Geographical Areas
In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from EMEA, Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows (in thousands):
 
 
Three Months Ended
 
Nine Months Ended
 
August 31,
2019
 
August 31,
2018
 
August 31,
2019
 
August 31,
2018
(In thousands)
 
 
As Adjusted(1)
 
 
 
As Adjusted(1)
North America
$
61,816

 
$
49,756

 
$
165,374

 
$
149,305

EMEA
35,109

 
32,663

 
102,114

 
101,008

Latin America
3,862

 
4,600

 
12,431

 
13,785

Asia Pacific
5,929

 
5,584

 
16,341

 
16,779

Total revenue
$
106,716

 
$
92,603

 
$
296,260

 
$
280,877

(1)The Company adopted ASC 606 effective December 1, 2018 using the full retrospective method. See Note 1. Nature of Business and Basis of Presentation for further information.