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Business Segments and International Operations (Tables)
9 Months Ended
Aug. 31, 2016
Segment Reporting [Abstract]  
Reconciliation of Operating Profit (Loss) from Segments to Consolidated
The following table provides revenue and contribution from our reportable segments and reconciles to the consolidated income (loss) before income taxes:

 
Three Months Ended
 
Nine Months Ended
(In thousands)
August 31, 2016
 
August 31, 2015
 
August 31, 2016
 
August 31, 2015
Segment revenue:
 
 
 
 
 
 
 
OpenEdge
$
67,534

 
$
73,398

 
$
198,595

 
$
214,775

Data Connectivity and Integration
14,251

 
8,281

 
30,852

 
22,669

Application Development and Deployment
20,233

 
12,958

 
58,170

 
27,392

Total revenue
102,018

 
94,637

 
287,617

 
264,836

Segment costs of revenue and operating expenses:
 
 
 
 
 
 
 
OpenEdge
18,180

 
18,550

 
53,539

 
56,529

Data Connectivity and Integration
2,828

 
3,180

 
8,863

 
9,563

Application Development and Deployment
11,021

 
9,933

 
29,555

 
30,169

Total costs of revenue and operating expenses
32,029

 
31,663

 
91,957

 
96,261

Segment contribution:
 
 
 
 
 
 
 
OpenEdge
49,354

 
54,848

 
145,056

 
158,246

Data Connectivity and Integration
11,423

 
5,101

 
21,989

 
13,106

Application Development and Deployment
9,212

 
3,025

 
28,615

 
(2,777
)
Total contribution
69,989

 
62,974

 
195,660

 
168,575

Other unallocated expenses (1)
56,383

 
54,380

 
163,005

 
173,903

Income (loss) from operations
13,606

 
8,594

 
32,655

 
(5,328
)
Other (expense) income, net
(1,288
)
 
(1,165
)
 
(4,474
)
 
(1,258
)
Income (loss) before income taxes
$
12,318

 
$
7,429

 
$
28,181

 
$
(6,586
)
 
 
 
 
 
 
 
 
(1) The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: product development, corporate marketing, administration, amortization and impairment of acquired intangibles, stock-based compensation, restructuring, and acquisition related expenses.
Revenue from External Customers by Products and Services
Our revenues are derived from licensing our products, and from related services, which consist of maintenance and consulting and education. Information relating to revenue from customers by revenue type is as follows (in thousands):
 
 
Three Months Ended
 
Nine Months Ended
(In thousands)
August 31,
2016
 
August 31,
2015
 
August 31,
2016
 
August 31,
2015
Software licenses
$
33,624

 
$
31,840

 
$
86,366

 
$
85,794

Maintenance
60,368

 
55,365

 
178,189

 
157,259

Professional services
8,026

 
7,432

 
23,062

 
21,783

Total
$
102,018

 
$
94,637

 
$
287,617

 
$
264,836

Revenue from External Customers from Different Geographical Areas
In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from Europe, the Middle East and Africa (EMEA), Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows (in thousands):
 
 
Three Months Ended
 
Nine Months Ended
(In thousands)
August 31,
2016
 
August 31,
2015
 
August 31,
2016
 
August 31,
2015
North America
$
58,275

 
$
49,810

 
$
160,732

 
$
139,454

EMEA
32,719

 
30,656

 
95,517

 
89,667

Latin America
4,667

 
4,621

 
12,749

 
13,977

Asia Pacific
6,357

 
9,550

 
18,619

 
21,738

Total
$
102,018

 
$
94,637

 
$
287,617

 
$
264,836