EX-99.1 2 ex99_1.htm EXHIBIT 99.1 ex99_1.htm
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Investor Day
September 21, 2011
 
 
 
Legal Notice Forward-Looking Statements:  This presentation contains forward-looking statements that are based on management’s beliefs, assumptions, current expectations, estimates, and projections about BOK Financial Corporation, the financial services industry, and the economy generally.  Words such as “anticipates”, “believes”, “estimates”, “expects”, “forecasts”, “plans”, “projects”, variations of such words, and similar expressions are intended to identify such forward-looking statements.  Management judgments relating to, and discussion of the provision and allowance for credit losses involve judgments as to future events and are inherently forward-looking statements.  Assessments that BOK Financial’s acquisitions and other growth endeavors will be profitable are necessary statements of belief as to the outcome of future events, based in part on information provided by others which BOKF has not independently verified.  These statements are not guarantees of future performance and involve certain risks, uncertainties, and assumptions which are difficult to predict with regard to timing, extent, likelihood and degree of occurrence.  Therefore, actual results and outcomes may materially differ from what is expressed, implied or forecasted in such forward-looking statements.   Internal and external factors that might cause such a difference include, but are not limited to, (1) the ability to fully realize expected cost savings from mergers within the expected time frames, (2) the ability of other companies on which BOKF relies to provide goods and services in a timely and accurate manner, (3) changes in interest rates and interest rate relationships, (4) demand for products and services, (5) the degree of competition by traditional and non-traditional competitors, (6) changes in banking regulations, tax laws, prices, levies, and assessments, (7) the impact of technological advances, and (8) trends in customer behavior as well as their ability to repay loans.  BOK Financial Corporation and its affiliates undertake no obligation to update, amend, or clarify forward-looking statements, whether as a result of new information, future events, or otherwise. Non-GAAP Financial Measures:  This presentation may refer to non-GAAP financial measures.  Additional information on these financial measures is available in BOK Financial’s 10-Q and 10-K filings with the Securities and Exchange Commission which can be accessed at www.BOKF.com.
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Agenda
4 7:30 - 8:00 a.m. Continental breakfast - Hilton Park Cities, Beverly Ballroom A
4 8:00 - 8:20 a.m. Welcome and Corporate Strategy - Stan Lybarger, President & CEO
4 8:20 - 8:40 a.m. Financial Overview and Current Trends - Steven Nell, CFO
4 8:40 - 8:55 a.m.  Asset / Liability Management - Marty Grunst, Treasurer
4 8:55 - 9:20 a.m.  Commercial Banking - Dan Ellinor, SEVP
4 9:20 - 9:30 a.m. Break
4 9:30 - 9:45 a.m. Credit Administration & Asset Quality - Stacy Kymes, EVP Credit
4 9:45 - 10:00 a.m. Operations & Technology - Don Parker, Chief Information Officer
4 10:00 - 10:25 a.m. Consumer Banking & Wealth Management - Steve Bradshaw, SEVP
4 10:25 - 10:40 a.m. Mortgage Banking - Ben Cowen, President, BOK Financial Mortgage
4 10:40 - 11:00 a.m. Wealth Management - Scott Grauer, EVP Wealth Management
4 11:00 - 11:25 a.m. Texas Market Highlights - Norm Bagwell, CEO, Bank of Texas
4 11:25 - 11:45 a.m. Closing comments and Q&A - Steven Nell, CFO 
Questions will be taken during the last 5 minutes of each session 
Please refer to the final slide in this presentations for definitions and footnotes
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Welcome & Strategic Overview
Stan Lybarger
Chief Executive Officer
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Solid Foundation
Outperform Through Economic Cycles
Total Return as of 9/13/11
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Select Components of BOKF’s 2012 Strategic Focus
Position the organization to generate sustained revenue growth
1. Accelerate momentum in high quality, profitable loan growth
2. Continue to develop revenue initiatives to offset the financial impact of
 regulatory reform and work toward increasing the fee revenue
 contribution to 50% of total revenue
3. Continue to manage assets and liabilities so as to optimize earnings
 while taking prudent levels of risk and building customer relationships
4. Manage expense growth in relation to revenue growth and work toward
 reducing the efficiency ratio to below 60%
5. Deploy capital in ways that optimize shareholder value
6. Continue to expand sales teams and acquire talent
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
 7     4,530    1
 Bank Brands   Employees   Mission
       
Organizational Philosophy
ü Local decision making
ü Nationally competitive products
ü Superior personalized service
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
The Current
Environment
Dave Horsey, Seattle Post - Intelligencer
Risks to the fragile domestic economy
 4 Potential Eurozone debt crisis
 4 Political dysfunction
 4 Natural disasters
 4 Continuing regulatory reform
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Building on an Outstanding Past,
Positioned for an Excellent Future
4 Dominant position in Oklahoma; strong revenue
 growth in markets outside Oklahoma
 4 OOR in markets outside OK -16% 3 year CAGR
 4 OOR in OK market - 6% 3 year CAGR
4 Proven core strategy
4 Diversified fee-based revenue contributed 43%
 of total revenue versus peer median of 34%
4 High quality diversified loan portfolio
4 Solid capital and liquidity
4 Superior talent and service delivery
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Financial Overview and Current Trends
Steven Nell
Chief Financial Officer
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Current Trends: Revenue
• NIR and NIM have been pressured by the decline in loans and the declining yield on the securities
 portfolio and are expected to remain under pressure
• C&I loan growth returned in 2011, increasing $400 million year to date; loan trends are expected to continue through 3Q
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Current Trends: Credit Quality & Expenses
• Net charge-offs have normalized to historic levels leading to a lower provision and allowance
• BOKF continually monitors expenses in relation to revenue; working to migrate the efficiency ratio below 60%
* Excludes changes in the fair value of MSRs
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Capital Deployment
4 Organic growth
4 Capacity to fund acquisitions
 without additional debt or
 equity
4 Dividends (increased quarterly
 dividend 10% to $0.275 in
 April 2011 - current yield
 2.3%)
4 Stock repurchases: ~320,000
 shares purchased YTD
 through 9/19/11
Capital
Strong without TARP or Dilutive Stock Issuance
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
BOKF Markets
4Relationship Banking
 4 Empowered local market
 leadership
 4 Efficient centralized back office
 4 Personalized delivery of
 sophisticated products
4M&A Opportunity
 4 Seeking fill in opportunity for
 branch network
 4$1B - $2B in assets
 4Begin at 15% IRR
 4 Non-bank prospects include trust
 companies, asset managers,
 broker/dealers, etc.
4Organic Growth Opportunity
 4 Resilient markets with attractive demographics
 4Branch networks are in faster growing
 metropolitan areas within states
 4 Dominate deposit market share in OK
 4 Significant market share opportunities outside OK
 4Market disruption opportunities
 4Compete successfully against large nationals
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Asset / Liability Management
Marty Grunst
Treasurer
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Investment Portfolio
4 Core portfolio size has remained
 relatively steady over the last
 several quarters
4 Portfolio yield is affected by
 mortgage prepayment speeds as a
 function of both actual and
 anticipated prepayment levels
4 2011 industry experience indicates
 a secular decline in prepayment
 speed sensitivity
 4 We expect this to reduce the
 sensitivity of the portfolio yield
 to declines in market interest
 rates
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Net Interest Revenue & NIM
4 Growth of the securities portfolio
 has supported NIR
4 BOKF’s NIR has grown at a 10%
 CAGR over the past 10 years
 compared to the peer median of
 6%
4 AFS portfolio yield was 3.04% in
 Q2 2010, whereas reinvestment
 yields have recently fallen to the
 2% area
4 Loan spreads have held relatively
 steady through Q2 2011, however
 there is evidence of increased
 competitive pressure
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Deposits and Wholesale Funding
4 Recent deposit growth has
 predominantly displaced short-term
 wholesale funding sources
4 Demand Deposit growth has been
 the primary driver of overall deposit
 growth
4 The resulting improved funding mix
 has lowered overall funding costs
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Funding Costs
4 Funding costs have declined
 slowly and remained below peer
 levels
4 Interest bearing transaction
 account costs have declined
 slowly but steadily over the last
 several quarters
4 The rate increase in Other
 Borrowings in 2Q was driven by
 GNMA loans in the servicing
 portfolio. As the loans move
 through the resolution process,
 the funding cost will fall from Q2
 2011 levels
4 Changes in CD yields are
 influenced by the maturity
 distribution of new production
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Commercial Banking
Dan Ellinor
Senior Executive Vice President
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Commercial Banking
71%
68%
32%
29%
COMMERCIAL BANKING REVENUE
4 Net interest revenue has been pressured by
 declining loan balances, but loan fees
 remain strong
4 TransFund is one of the top 10 EFT
 networks in the nation
 4 More than 1,900 ATMs
 4 TF clients in a 16 state area
 4 Growing merchant services business
4 Other fee based revenues include treasury
 and cash management services,
 international and customer risk management
4 Service charge revenue flattening due to
 excess deposit balances
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Commercial Banking
LOAN PORTFOLIO
4 Exit of Indirect portfolio and reduction in energy
 line usage have contributed $1 billion in
 shrinkage since 2008
4 Diversified portfolio by sector and geography
4 Key concentrations remain energy & the
 general services sector
4 Significant spread improvement since 2008;
 currently pressured due to increased
 competition
DEPOSIT PORTFOLIO
4 At June 30, DD represented 44% of commercial
 deposits
4 Commercial deposits have grown nearly $2
 billion in the last year
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Commercial Banking
COMMERCIAL LOAN PORTFOLIO
Since December 2010
4 Second consecutive quarter of C&I growth
 4 Growth in Corporate Banking, including
 services, wholesale/retail and
 healthcare
 4 Energy very choppy
4 Flat results in CRE:
 4 Growth in retail and other CRE
 4 Continued decline in C&D
4 Growth occurring in most markets as economy
 shows modest growth in the region
4 BOKF’s responsive customer focused
 approach continues to grow our market share
(in millions)
June 2011
Average
2011 Change
Markets:
 
 
Oklahoma
$3,113.2
$(27.0)
Texas
$2,953.3
$169.4
Colorado
$ 643.8
$ 37.1
New Mexico
$ 570.3
$ 9.6
Arizona
$ 462.9
$ 42.1
Kansas City
$ 320.2
$ 5.5
Arkansas
$   210.3
$(  8.5)
 Total
$8,274.0
$228.2
 
Lines of Business
 
 
Corporate Banking
$ 3,769.9
$ 303.8
Real Estate
$ 1,558.9
$ 1.1
Energy
$ 1,533.0
$ 10.6
Business Banking
$ 818.3
$( 29.1)
Workout & Other
$ 300.8
$( 73.0)
Agribusiness
$ 198.3
$( 0.3)
Leasing
$      94.8
$     15.1
 Total
$8,274.0
$228.2
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Commercial Banking
4 BOKF benefiting from economic strength of
 our region
4 Growth remains diversified and with solid
 credit metrics
4 Additions to corporate banking team in
 lead markets is paying off
(in millions)
June
2011
2011
Change
Markets:
 
 
Oklahoma
$1,514.6
$127.1
Texas
$1,394.8
$128.0
Colorado
$ 263.3
$ 27.7
New Mexico
$ 208.3
$( 1.6)
Arkansas
$ 193.4
$ 12.9
Arizona
$ 144.9
$ 16.8
Kansas City
$      50.6
$(   7.1)
 Total
$3,769.9
$303.8
CORPORATE BANKING LOAN GROWTH
Since December 2010
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Commercial Banking
CRE PORTFOLIO
4 CRE represented 20% of total loans
 as of June 30
4 Quarterly CRE concentration
 reporting
4 Current focus on income-producing
 properties 
4 Talent acquisitions through the cycle
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
ENERGY PORTFOLIO
4 50-60% loan to value
4 49% of committed production loans
 secured by oil
4 Line usage at June 30 was 44% - well
 below historical rates of 55-60%
4 Energy production portfolio has been one
 of the best performing portfolios for the
 last 20+ years
4 Sensitivity analysis performed for each
 credit - currently using a base of $55/bbl
 for oil and $3/mcf for gas - as well as semi
 -annual stress tests
4 Petroleum engineers on staff
Commercial Banking
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Commercial Banking
OTHER NICHE BUSINESS LINES
4Niche lines have a defined growth strategy
 covering BOKF footprint and neighboring states
4HealthCare includes three main types of lending
 - senior housing, hospitals and medical services
4BOKF operates three specialty lines—leasing,
 heavy equipment, and agribusiness
 4 Leasing serves as a companion strategy
 to core C&I client base
 4 Heavy Equipment is focused on top tier
 equipment dealers
 4 Agribusiness is focused on grain, protein
 and food processing
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
New Mexico Market
Growth Strategies:
4 Gain momentum in high quality loan growth
4 Capitalize on fee based capabilities and grow base
4 Leverage strengths of BOKF amongst market
 disruption
Key Competitive Strengths:
4 Well established brand and market position
4 Diversified revenue base
4 Top tier talent and leadership
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Arizona Market
Key Competitive Strengths:
4Financial strength of BOKF
4Top tier talent and leadership
4Corporate banking capabilities
Growth Strategies:
4 Maintain momentum in high quality loan growth
4 Penetrate relationships with fee based product
 offering
4 Increase brand strength & awareness
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Arkansas Market
Key Competitive Strengths:
4Longevity and stability within market
4Top Tier talent and leadership
4Financial strength of BOKF
Growth Strategies:
4 Build C&I portfolio alongside CRE book
4 Increase cross sales activities
4 Pursue Little Rock expansion
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Break
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Credit Administration & Asset Quality
Stacy Kymes
Executive Vice President, Credit
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Authority
Approval
Amount
Independent
Credit Concurrence
Officer
Beginning at
$7.5MM
Senior Loan
Committee
> $25MM
Credit Committee
> $35MM
Board of Directors
> $50MM
Credit Administration
Approval Process
4 Individual authority assigned to RMs and
 DMs commensurate with ability,
 experience and the needs of their group
4 2 lending signatures required on loans
 underwritten by com’l and private bank
 RMs (2nd signer must be senior)
Loan Policy
4 Supplemental industry policies
4 Only minor refinements to underwriting
 criteria through cycle
4 Underwriting criteria specific to property
 type on CRE lending
Centralized Loan Review Team
4Experienced well-respected team
4Final authority on loan grades
4Performs ad hoc reviews
4Reports to the Credit Committee quarterly
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
$10.7 Billion Loan Portfolio
Diversified by Sector and Geography
 Consistent Portfolio Mix
 C&I  58%
 CRE  20%
 Resi  17%
 Consumer  5%
 Regional Diversity
 OK  45%
 TX  29%
 NM   7%
 CO   7%
 AZ   5%
 KS/MO   4%
 AR   3%
Note: Based on outstanding loans at 6/30/11
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Concentration Management
ü Applied to significant lending businesses - Energy, Healthcare & Commercial Real
 Estate
ü Centrally monitored and managed
ü Limits established annually and reviewed quarterly
Commercial Real Estate:
Regulatory Guideline: 300% of T1 capital + ACL
BOKF Guideline: 125% of T1 capital + ACL
 • Sublimits by property type, state and tenant
 exposure
CRE commitments at 6/30 = 103% of T1 cap + ACL
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Concentration Management Continued
Healthcare:
BOKF Guidelines:
 Senior Housing: 25% of T1 capital + ACL
 
 Commitments at June 30 = 21%
 Hospitals: 20% of T1 capital + ACL
 
 Commitments at June 30 = 13%
Energy:
BOKF Guidelines:
 E&P: 130% of T1 capital + ACL
 Commitments at June 30 = 118%
 Non E&P: 50% of T1 capital + ACL
 Commitments at June 30 = 36%
 Total Energy: 180% of T1 capital + ACL
 
 Commitments at June 30 = 154%
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Net Losses
By Loan
Type* In
Basis
Points
10 Yr
Ave
YTD
Annl’d
Com’l
 37
 6
CRE
 55
 86
Resi
 30
 54
Consumer
150
 84
* Calculated by taking NCOs by type/ average loans outstanding by type
NCOs/Ave
Loans
47
 35
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Allowance Analysis
ü If positive credit trends continue without an acceleration in loan growth, we anticipate
 reserve release to continue through lower provisioning
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Operations & Technology
Don Parker
Chief Information Officer
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
The Back Office Strategy
4Enable the execution of the core BOKF strategy,
 having sophisticated products delivered with a
 community bank customer experience.
4Consider every back office function to be competing
 with the like function at other banks.
4Every manager is expected to benchmark their unit
 against the competition and deliver a competitive
 advantage.
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
The Back Office as an Engine for
Reducing Cost
4Image Technology 
4Process Engineering
4Expert Sourcing
4Functional Consolidation
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
BOKF Technology Positioning
4A Differentiated Governance Process 
4Recent Investments
 4Delivery System Automation
  - Teller
 4Short Term Line of Credit
 4Mobile Banking
 4Charter Consolidation
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
BOKF Technology Positioning
4Product Enhancements
 4Mobile Banking
 4ATM Image Deposit
 4Corporate Front End System
4Internal Capability
 4Delivery System Automation - Sales & Service
 4Credit Data Warehouse
 4Mortgage Origination
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Consumer Banking & Wealth
Management
Steve Bradshaw
Senior Executive Vice President
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Consumer Banking1
Growth Strategies:
 
• Self service and the underbanked
• Product pricing
• Branch delivery
Current Trends:
 
• Deposit mix shift
• Loan growth
• Volatile fee revenue
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Wealth Management
Current Trends:
 
• Client advisor growth
• Opportunistic expansion
• Strong investment performance
Strategic Priorities:
 
• Leverage investment results
• Expanding retail channel
• Global banking focus
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Mortgage Banking
Current Trends:
 
• Growing origination capacity
• Widening margins
• Avoiding headline risks
Strategic Priorities:
 
• Expanding revenue channels
• Building leadership strength
• Managing repurchase risk
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Business Banking
Current Trends:
 
• Launched Business Experts
• Significant deposit growth
• Loan runoff continuing
 
Strategic Priorities:
 
• Talent additions / upgrades
• Balanced sales focus
• Service channel integration
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Colorado Market
Growth Strategies:
 
• Targeting high net worth growth
• Expand Business Banking
• Fee business growth
Current Trends:
 
• C&I / Energy loan growth
• Leadership transition / staffing additions
• Expanding Wealth Management lines
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Kansas City Market
Current Trends:
 
• Highly integrated sales culture
• Fee revenue dominant
• Lack retail delivery
Strategic Priorities:
 
• Building commercial loan staff
• Retail delivery acquisition
• Opportunistic CRE growth
 
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Treasury / International
Current Trends:
 
• Strong DDA Growth
• Business line marketing focus
• Diversifying international revenue sources
Strategic Priorities:
 
• Leveraging technology investments
• Marketing to non-borrowers
• Growing international revenues
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Regulatory Reform
4 Key Areas 
 4 Reg E
 4 Interchange
 4 Mortgage reform
 4 Other: derivatives “push out”, commercial checking interest, CFPB compliance, state
 law pre-emption
4 Company Wide Revenue Initiatives to be implemented through 2013
 4 Fee enhancements
 4 New fees
 4 Product enhancement/expansion
 4 New business opportunities
We believe that during 2012, we will fully replace the revenues lost in our run rate from
Reg E & Durbin (~ $45 million annually)
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Mortgage Banking
Ben Cowen
President, BOK Mortgage
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Mortgage Banking Industry
 4 Consolidating market and fewer competitors
 4 Barrier to entry is increasing
 4 Regulatory requirements and lender risk on the rise
 4 Loan volumes are projected to be flat to decreasing over
 the long term
 4 Purchasers of Servicing most likely to change
 4 Credit has tightened and 2009+ vintage performing at pre-
 crisis levels
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Mortgage Division-Production Growth
4 Have improved production leadership outside of Oklahoma since 2008
4 Strengthened loan officer value proposition
4 Strong growth in number of loan officers
4 Expanding with new loan production offices
4 New Correspondent Lending channel in 2011
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Mortgage Banking - Servicing
 4Servicing
 continues to
 grow
 4Loan
 performance
 better than
 average
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Mortgage Banking -
Risk Management
 4 BOKF has low levels
 of loan repurchases
 4 BOKF remains
 focused on loan
 quality and process
 controls
 MSR Hedging Strategy:
 4 Objective is to reduce
 volatility in income
 4 Protect the expected
 rate of return from
 Mortgage Operations
 4 Maintain a coverage
 to protect against near
 term rate changes
 with a bias for long
 term trends
 4 Have hired talent and
 upgraded hedge
 system
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Mortgage Summary
 4 Continued opportunity to profitably grow the mortgage
 business
 4 Continued focus on managing loan quality and risk is
 critical
 4 BOKF Mortgage delinquencies are lower than average
 4 MSR asset hedge strategy in place
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Wealth Management
Scott Grauer
Executive Vice President, Wealth Management
President & CEO, BOSC, Inc.
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Wealth Management History
4 Bank founded in 1910
4 Trust Division established in 1918
4 Investment Management services added in 1949
4 Brokerage firm launched in 1991
4 Wealth Management division of BOK Financial
 boasts roughly 750 employees
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Wealth Management Business Lines
• BOSC
 • Retail Brokerage
 • Institutional Brokerage
 • Financial Risk Management
 • Investment Banking
• The Private Bank
 • Lending
 • Personal Trust
 • Investment Management
 • Mineral & Real Property Management
 • Tax Preparation
• Institutional Wealth Management
 • Retirement & Institutional Plan Services
 • Corporate Trust Services
 • Investment Consulting
• Investment Management
 • Cavanal Hill (Mutual Funds and Separate Accounts)
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Wealth Management Current Revenue
Initiatives
BOSC
4Expansion of retail & institutional sales through key hires and strategic
 product distribution
4Sales efforts around newly implemented FX portal
4Enhance and focus on Corporate Finance/Commercial Integration
4Further build-out and integration of Client Advisor role
The Private Bank
4Ensure competitive pricing on existing clients
4Austin market expansion
4Enhance sales and service to Investment Management clients and
 expand Client Advisor delivery
4Build-out of fee-based financial planning for UHNW clients
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Institutional Wealth Management
4Talent additions in Denver market
4Focused sales efforts around investment consulting
4Expansion of Corporate Trust services
4Acquisitions / partnerships with RIAs that manage institutional clients
Cavanal Hill
4Reopen high yield mortgage investment strategy
4Continued focus and distribution of Opportunistic Strategy
4Develop high yield tax exempt strategy
Wealth Management Current Revenue
Initiatives Continued
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Wealth Management
Competitive Advantages / Differentiators
4 Integrated approach to client service delivery across all
 Wealth Management Lines of Business
4 Proprietary funds offering
4 Scalable sales & service delivery model
4 Client Advisor role
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Wealth Management
Recent Talent Acquisition
4Expansion into Milwaukee market
4Municipal research team
4The Private Bank Team in KC
4Corporate trust teams in Texas & Nebraska
4Investment Banking
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Texas Market Highlights
Norm Bagwell
CEO, Bank of Texas
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Texas Market Development
• Acquisition and Development (1997-2002)
 • Eight charters acquired (seven from 1997 - 2002)
 • Combination of disparate operations
 • Characterized by a decentralized operating model
• Assimilation and Cultural Redefinition (2003 - 2008)
 • Management structure and teams were defined
 • Revenue growth dependent on loans and deposits
 • Evolution from a community bank to a regional bank
• Strategic Refocus (2008 - 2011)
 • Talent acquisition focused on market build and revenue diversification
 • Heavy investment in fee-based businesses
 • Institutionalize “Team Based Delivery” positioning Bank of Texas to deliver the entirety of
 BOKF to the Texas Market
Evolution of Bank of Texas
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Management
Team
TEXAS
Norm Bagwell
CEO
Bank of TX
Dallas
CEO - Bank of Texas
&
President-
Bank of Texas
Park Cities
Senior Chairman
&
Chairman
Fort Worth
CEO
&
President
Texas Market
Advisory Board
Houston
CEO
&
President
Houston Market
Advisory Board
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Bank of Texas 2011 Initiatives
4 Deliver 4% growth in NDO for Texas Market
4 Continued Improvement in Credit Quality
4 Produce Net Asset Generation driven by Loan and Lease growth
4 Increase Other Operating Revenue targeting fee generating businesses
4 Charter Consolidation
4 Mortgage Expansion In Texas
4 Fort Worth Strategic Plan
4 BOKF Leasing Plan
4 Transition and Rebuild Business Banking segment in Texas
4 Turnaround in Treasury Management Services
4 Drive Organic Growth through Market Coverage and New Client Acquisition
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
• Year-to-date “net direct operating”
 earnings of $54.1 million, up 8% over
 the same period of 2010
• Net interest revenue of $68.8 million,
 up 4% over the same period of 2010
• Fees and commissions revenue totaled
 $31 million, up 6% over the same
 period of 2010
• Operating expenses of $45.7 million
 were up only 1% over the same period
 of 2010
• Total deposits of $4.3 billion increased
 14% over the same period of 2010
• Outstanding loan balances of $3.5
 billion as of June 30th were up 3%
 compared to the June 30th of 2010
Net Direct Operations ($000s)
Texas Market
June Year-to-Date 2011
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Texas Market Net Direct Operating Income
$000s 
2010 June
YTD
2011 June
YTD
Growth
Commercial Banking
 37,273

42,899
 5,626
15.1%
BOSC (Brokerage)
 1,143

2,189
 1,047
91.6%
Trust
 1,427

1,907
 481
33.7%
Private Bank Banking
 2,160

2,270
 110
5.1%
Consumer Banking
 6,724

3,880
(2,844)
(42%)
BOMC (Mortgage)
 1,477

975
 (502)
(34%)
TEXAS MARKET
 50,203

54,161
 3,958
7.9%
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
42004 - 2010 CAGR 9%
 Largest Segments are
 4Corporate - 29%
 4Energy - 16%
 4Real Estate - 15%
 4Business Banking - 8%
 4Consumer & Wealth - 15%
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Texas Market Loan
Growth & Distribution
4June 30, 2011 Loan
 Volume
 4Dallas - 53%
 4Houston - 35%
 4Fort Worth - 12%
Dallas -
$1.8
Billion
Houston -
$1.2 Billion
Fort Worth -
$400 Million
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
42004 - 2010 CAGR 10%
 4Deposit Mix improved with focus
 on lower cost deposits and DDA
 4Demand Deposits have grown at a
 CAGR of 13.4% from $623M in
 2004 to ~$1.33 Billion in 2010
 4BOKF / Bank of Texas became a
 trusted repository for companies
 seeking a stable financial institution
 4BOKF / Bank of Texas has been
 successful in reducing its cost of
 deposits in line with lower Fed
 Funds and LIBOR rates
10.3%
Compound
Annual
Growth
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Texas Market Fee Based Revenue
42004 - 2010 CAGR of 11%
 4 Brokerage & Investment Banking Revenues have a CAGR of 18%
 4 Transaction Card Revenues have a CAGR of 24%
 4 Trust Fees & Commissions have a CAGR of 7%
 4 Service Charge Revenues have a CAGR of 5%
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
TX Diversification of
Fee Based Revenue
42004 - 2010 CAGR of 11%
 4Diversification of Fee Revenues
 has been a priority
 4Acquired banks depended on
 service charge revenues to a large
 degree
 4In the BOKF model, bankers
 focus on “selling the whole bank”
 4The partnership between bankers
 and fee revenue product partners
 is a key component of this initiative
 
2004
June
2011
Service
Charges
45%
28%
Brokerage/
Inv. Bkg.
15%
21%
Trust Fees
18%
19%
Transaction
Card
8%
17%
Letter of
Credit
Related
5%
6%
Mortgage
 
4%
5%
Other
5%
4%
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Dallas/Fort Worth
4Key Metrics
 4 31 Locations (20 Dallas / 11 Ft. Worth area)
 4 Deposit Market Share of 1.59% (up from 1.52% in 2009)
 4 $2.4 Billion in BOKF deposits
 4 Rank: 8th
Population (2010 Census)
 4 Economic activity is steady
 4 Momentum in CRE, Energy,
 Commercial and Fee Services
 4 Strong talent pool for BOKF to access
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Houston
4Key Metrics
 4 15 Locations (concentrated on West side)
 4 Deposit Market Share of 1.14% (up from
 1.09% in 2009)
 4 $1.4 Billion in BOKF deposits
 4 Rank: 12th
Population (2010 Census)
 4 Strongest economy in Texas
 4 Solid activity in CRE, Energy and
 Commercial
 4 Port and energy sectors active
 4 Fragmented banking market
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Building on an Outstanding Past,
Positioned for an Excellent Future
 
 
 
BOK Financial Corporation. Member FDIC. Equal Housing Lender.
Services provided by BOKF, NA doing business as Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust.
Footnotes & Definitions
4Consumer Banking1 for this presentation excludes mortgage, business
 banking and indirect auto lending.
4Net direct operating income is a non-GAAP performance measure that
 includes only: NIR+OOR-direct exp (personnel +non-personnel). It does not
 include provision for credit losses, net charge-offs, indirect allocations,
 securities gains/losses, OREO gains/losses, or MSR/hedge gains/losses.
4Peers are defined as a group of 20 banks, 10 immediately smaller and 10
 immediately larger in terms of total assets at year end. For purposes of the
 allowance analysis, the peer groups were redefined annually.
* Loan balances in this chart exclude CRE, Energy and Special Assets
^ Loan balances in this chart exclude Integrated Food Services