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Goodwill (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Mar. 31, 2012
Dec. 31, 2011
Carrying amount of goodwill allocated to reporting segment    
Gross $ 1,391 $ 1,406
Accumulated Impairments (385) (385)
Discontinued Operations   (15)
Carrying value 1,006 1,006
Wealth Management [Member]
   
Carrying amount of goodwill allocated to reporting segment    
Gross 470 470
Accumulated Impairments 0 0
Discontinued Operations     
Carrying value 470 470
Property & Casualty Commercial [Member] | Commercial Market [Member]
   
Carrying amount of goodwill allocated to reporting segment    
Gross 30 30
Accumulated Impairments (30) (30)
Discontinued Operations     
Carrying value 0 0
Consumer Markets [Member]
   
Carrying amount of goodwill allocated to reporting segment    
Gross 119 119
Accumulated Impairments 0 0
Discontinued Operations     
Carrying value 119 119
Individual Life [Member] | Wealth Management [Member]
   
Carrying amount of goodwill allocated to reporting segment    
Gross 224 224
Accumulated Impairments 0 0
Discontinued Operations     
Carrying value 224 224
Retirement Plans [Member] | Wealth Management [Member]
   
Carrying amount of goodwill allocated to reporting segment    
Gross 87 87
Accumulated Impairments 0 0
Discontinued Operations     
Carrying value 87 87
Mutual Funds [Member] | Wealth Management [Member]
   
Carrying amount of goodwill allocated to reporting segment    
Gross 159 159
Accumulated Impairments 0 0
Discontinued Operations     
Carrying value 159 159
Corporate [Member]
   
Carrying amount of goodwill allocated to reporting segment    
Gross 772 787
Accumulated Impairments (355) (355)
Discontinued Operations    (15)
Carrying value $ 417 $ 417