EX-99.2 3 ex992ifs12312020.htm EX-99.2 Document

INVESTOR FINANCIAL SUPPLEMENT
December 31, 2020
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Measures used in these financial statements and exhibits that are not based on generally accepted accounting principles ("non-GAAP") are denoted with an asterisk (*) the first time they appear in this document. These measures are defined within the Discussion of Non-GAAP and Other Financial Measures section and are reconciled to the most directly comparable generally accepted accounting principles ("GAAP") measure herein.



THE HARTFORD FINANCIAL SERVICES GROUP, INC.
As of February 2, 2021
Address:
One Hartford Plaza   A.M. Best  Standard & Poor’s  Moody’s
Hartford, CT 06155Insurance Financial Strength Ratings:      
Hartford Fire Insurance Company  A+  A+  A1
Hartford Life and Accident Insurance Company  A+  A+  A2
Navigators Insurance CompanyA+ANR
- Hartford Fire Insurance Company ratings are on stable outlook at A.M. Best, Moody’s, and Standard and Poor’s
- Hartford Life and Accident Insurance Company ratings are on stable outlook at A.M. Best, Moody’s, and Standard and Poor’s
Internet address:- Navigators Insurance Company ratings are on stable outlook at A.M. Best and Standard and Poor's
http://www.thehartford.comNR- Not Rated
Other Ratings:      
Contact:Senior debt  a-  BBB+  Baa1
Susan Spivak BernsteinPreferred stockbbbBBB-Baa3
Senior Vice PresidentJunior subordinated debenturesbbbBBB-Baa2
Investor Relations
Phone (860) 547-6233
- Hartford Financial Services Group, Inc. senior debt and junior subordinated debentures are on stable outlook at A.M. Best, Standard and Poor’s, and Moody's.
TRANSFER AGENT
Stockholder correspondence should be mailed to:Overnight correspondence should be mailed to:
ComputershareComputershare
P.O. Box 505000462 South 4th Street, Suite 1600
Louisville, KY 40233Louisville, KY 40202
Common stock and preferred stock of The Hartford Financial Services Group, Inc. are traded on the New York Stock Exchange under the symbols “HIG” and "HIG PR G", respectively.
This report is for information purposes only. It should be read in conjunction with documents filed by The Hartford Financial Services Group, Inc. with the U.S. Securities and Exchange
Commission, including, without limitation, the most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q.



THE HARTFORD FINANCIAL SERVICES GROUP, INC.
INVESTOR FINANCIAL SUPPLEMENT
TABLE OF CONTENTS
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THE HARTFORD FINANCIAL SERVICES GROUP, INC.
CONSOLIDATED FINANCIAL RESULTS
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
HIGHLIGHTS
Net income$537 $459 $468 $273 $548 $535 $372 $630 $1,737 $2,085 
Net income available to common stockholders [1]$532 $453 $463 $268 $543 $524 $372 $625 $1,716 $2,064 
Core earnings*$636 $527 $438 $485 $522 $548 $485 $507 $2,086 $2,062 
Total revenues$5,328 $5,171 $5,068 $4,956 $5,361 $5,347 $5,092 $4,940 $20,523 $20,740 
Total assets$74,111 $72,319 $70,990 $68,724 $70,817 $70,256 $69,472 $63,324 
PER SHARE AND SHARES DATA
Basic earnings per common share
Net income available to common stockholders$1.48 $1.26 $1.29 $0.75 $1.51 $1.45 $1.03 $1.74 $4.79 $5.72 
Core earnings*$1.77 $1.47 $1.22 $1.35 $1.45 $1.52 $1.34 $1.41 $5.82 $5.71 
Diluted earnings per common share
Net income available to common stockholders$1.47 $1.26 $1.29 $0.74 $1.49 $1.43 $1.02 $1.71 $4.76 $5.66 
Core earnings*$1.76 $1.46 $1.22 $1.34 $1.43 $1.50 $1.33 $1.39 $5.78 $5.65 
Weighted average common shares outstanding (basic)358.4 358.3 358.1 358.5 360.5 361.4 361.4 360.0 358.3 360.9 
Dilutive effect of stock compensation3.1 2.2 1.2 2.6 3.8 4.0 3.2 3.3 2.3 3.5 
Dilutive effect of warrants— — — — — — 0.5 1.4 — 0.5 
Weighted average common shares outstanding and dilutive potential common shares (diluted)361.5 360.5 359.3 361.1 364.3 365.4 365.1 364.7 360.6 364.9 
Common shares outstanding358.5 358.2 358.1 357.9 359.6 361.0 361.6 360.9 
Book value per common share$50.83 $48.77 $46.74 $41.72 $44.32 $43.61 $41.37 $38.81 
Per common share impact of accumulated other comprehensive income [2](3.27)(2.39)(1.34)2.68 (0.15)(0.59)0.54 2.45 
Book value per common share (excluding AOCI)*$47.56 $46.38 $45.40 $44.40 $44.17 $43.02 $41.91 $41.26 
Book value per diluted share$50.39 $48.47 $46.59 $41.42 $43.85 $43.13 $41.00 $38.36 
Per diluted share impact of AOCI(3.23)(2.38)(1.34)2.65 (0.14)(0.58)0.55 2.43 
Book value per diluted share (excluding AOCI)*$47.16 $46.09 $45.25 $44.07 $43.71 $42.55 $41.55 $40.79 
Common shares outstanding and dilutive potential common shares361.6 360.4 359.3 360.5 363.4 365.0 364.8 365.1 
RETURN ON COMMON STOCKHOLDER'S EQUITY ("ROE") [3]
Net income (loss) available to common stockholders' ROE ("Net income (loss) ROE")10.0 %10.4 %11.3 %11.8 %14.4 %12.0 %11.8 %13.5 %
Core earnings ROE*12.7 %12.3 %12.7 %13.3 %13.6 %12.3 %11.7 %11.5 %
[1]Net income available to common stockholders includes the impact of preferred stock dividends.
[2]Accumulated other comprehensive income ("AOCI") represents net of tax unrealized gain (loss) on fixed maturities, net gain (loss) on cash flow hedging instruments, foreign currency translation adjustments, and pension and other postretirement benefit plan adjustments.
[3]For reconciliation of Net income (loss) ROE to Core earnings ROE, see Appendix, page 37.



1


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Earned premiums$4,316 $4,347 $4,234 $4,391 $4,423 $4,394 $4,166 $3,940 $17,288 $16,923 
Fee income336 323 298 320 331 330 326 314 1,277 1,301 
Net investment income556 492 339 459 503 490 488 470 1,846 1,951 
Net realized capital gains (losses) [1]102 109 (231)63 89 80 163 (14)395 
Other revenues18 88 17 41 44 32 53 126 170 
Total revenues 5,328 5,171 5,068 4,956 5,361 5,347 5,092 4,940 20,523 20,740 
Benefits, losses and loss adjustment expenses [2]3,080 2,962 2,847 2,916 2,939 2,914 2,934 2,685 11,805 11,472 
Amortization of deferred acquisition costs ("DAC")419 421 429 437 438 437 392 355 1,706 1,622 
Insurance operating costs and other expenses1,086 1,093 1,125 1,176 1,224 1,167 1,141 1,048 4,480 4,580 
Loss on extinguishment of debt — — — — — 90 — — — 90 
Loss on reinsurance transaction— — — — — — 91 — — 91 
Interest expense57 58 57 64 65 67 63 64 236 259 
Amortization of other intangible assets17 18 18 19 19 19 15 13 72 66 
Restructuring and other costs [3]17 87 — — — — — — 104 — 
Total benefits, losses and expenses4,676 4,639 4,476 4,612 4,685 4,694 4,636 4,165 18,403 18,180 
Income before income taxes652 532 592 344 676 653 456 775 2,120 2,560 
Income tax expense115 73 124 71 128 118 84 145 383 475 
Net income537 459 468 273 548 535 372 630 1,737 2,085 
Preferred stock dividends 11 — 21 21 
Net income available to common stockholders532 453 463 268 543 524 372 625 1,716 2,064 
Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax [1](101)(6)(107)232 (62)(88)(79)(160)18 (389)
Restructuring and other costs, before tax [3]17 87 — — — — — — 104 — 
Loss on extinguishment of debt, before tax— — — — — 90 — — — 90 
Loss on reinsurance transaction, before tax— — — — — — 91 — — 91 
Integration and transaction costs associated with acquired business, before tax [4]11 14 13 13 21 29 31 10 51 91 
Change in loss reserves upon acquisition of a business, before tax [5]— — — — — — 97 — — 97 
Change in deferred gain on retroactive reinsurance, before tax [6] [7]215 14 54 29 16 — — — 312 16 
Income tax expense (benefit) [8](38)(35)15 (57)(7)(27)32 (115)
Core earnings$636 $527 $438 $485 $522 $548 $485 $507 $2,086 $2,062 
[1]The year ended December 31, 2020 included a loss on sale of Continental Europe Operations of $48 before-tax and $30 after-tax.
[2]The three and twelve months ended December 31, 2020 included $28 and $278, respectively, of P&C incurred losses arising from the Coronavirus Disease 2019 ("COVID-19") pandemic, net of favorable frequency in workers' compensation. In addition, for the three and twelve months ended December 31, 2020, Group Benefits incurred $152 and $239, respectively, of incurred losses from excess mortality, primarily caused by direct and indirect impacts of COVID-19 and recognized net losses (benefits) of $5 and ($9), respectively, in COVID-19 related losses from short-term disability and New York Paid Family Leave claims, net of favorable frequency on other short-term disability claims.
[3]The three and twelve months ended December 31, 2020 represents restructuring costs related to the Company's Hartford Next operational transformation and cost reduction plan and included an increase (decrease) in accrued severance costs of ($5) and $73, respectively.
[4]The three and twelve month periods ended December 31, 2020 included Navigators Group acquisition integration costs of $8 and $33, respectively, and integration costs related to the 2017 acquisition of Aetna's group benefits business of $3 and $18, respectively. The three and twelve month periods ended December 31, 2019 included Navigators Group acquisition transaction and integration costs of $13 and $55, respectively, as well as integration costs related to the 2017 acquisition of Aetna's group benefits business of $8 and $36, respectively.
[5]Upon acquisition of Navigators Group and a review of Navigators Insurers reserves, the twelve months ended December 30, 2019 included $68 of prior accident year reserve increases and $29 of current accident year reserve increases included in net income.
[6]As of December 31, 2020, the Company has cumulatively ceded $209 of losses to the Navigators adverse development cover ("Navigators ADC") that reinsures adverse development on Navigators' 2018 and prior accident year reserves, including $102 ceded for the year ended December 31, 2020. Of the $209 of cumulative losses ceded, $118 of the ceded losses has been recognized as a deferred gain within other liabilities as of December 31, 2020 since the Navigators ADC has been accounted for as retroactive reinsurance and cumulative losses ceded exceed the ceded premium paid of $91. As the Company has ceded $209 of the $300 available limit, there is $91 of remaining limit available as of December 31, 2020.
[7]As of December 31, 2020, the Company has incurred $860 in cumulative adverse development on asbestos and environmental reserves that have been ceded under the A&E ADC treaty with National Indemnity Company ("NICO") with $640 of available limit remaining under the A&E ADC. The Company has recorded a $210 deferred gain within other liabilities, representing the difference between the reinsurance recoverable of $860 and ceded premium paid of $650.
[8]Primarily represents federal income tax expense (benefit) related to before tax items not included in core earnings. The year ended December 31, 2020 included a tax benefit of $18 related to the loss on sale of Continental Europe Operations.
2


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
OPERATING RESULTS BY SEGMENT
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net income (loss):
Commercial Lines$478 $323 $(66)$121 $302 $336 $191 $363 $856 $1,192 
Personal Lines170 79 371 98 66 94 62 96 718 318 
P&C Other Operations(180)18 11 23 (168)61 
Property & Casualty ("P&C")468 404 310 224 377 448 264 482 1,406 1,571 
Group Benefits59 119 101 104 159 146 113 118 383 536 
Hartford Funds51 44 39 36 41 40 38 30 170 149 
Sub-total578 567 450 364 577 634 415 630 1,959 2,256 
Corporate (41)(108)18 (91)(29)(99)(43) (222)(171)
Net income 537 459 468 273 548 535 372 630 1,737 2,085 
Preferred stock dividends11 — 21 21 
Net income available to common stockholders$532 $453 $463 $268 $543 $524 $372 $625 $1,716 $2,064 
Core earnings (losses):
Commercial Lines$444 $349 $(57)$262 $292 $303 $304 $274 $998 $1,173 
Personal Lines164 77 364 117 61 87 55 82 722 285 
P&C Other Operations(16)11 15 16 (1)46 
P&C592 428 309 390 360 405 367 372 1,719 1,504 
Group Benefits49 116 102 115 161 141 115 122 382 539 
Hartford Funds46 40 33 44 40 39 38 28 163 145 
Sub-total687 584 444 549 561 585 520 522 2,264 2,188 
Corporate (51)(57)(6)(64)(39)(37)(35)(15)(178)(126)
Core earnings$636 $527 $438 $485 $522 $548 $485 $507 $2,086 $2,062 


3


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
CONSOLIDATING BALANCE SHEETS
 PROPERTY & CASUALTYGROUP BENEFITSHARTFORD
FUNDS
CORPORATE [1]CONSOLIDATED
Dec 31 2020Dec 31 2019Dec 31 2020Dec 31 2019Dec 31 2020Dec 31 2019Dec 31 2020Dec 31 2019Dec 31 2020Dec 31 2019
Investments
Fixed maturities, available-for-sale ("AFS"), at fair value$34,173 $31,294 $10,521 $10,310 $— $25 $341 $519 $45,035 $42,148 
Equity securities, at fair value961 1,295 204 85 74 67 199 210 1,438 1,657 
Mortgage loans, net3,133 2,944 1,360 1,271 — — — — 4,493 4,215 
Limited partnerships and other alternative investments1,711 1,463 371 295 — — — — 2,082 1,758 
Other investments143 131 10 30 31 21 159 201 331 
Short-term investments1,086 1,476 254 361 238 185 1,705 899 3,283 2,921 
Total investments41,207 38,603 12,717 12,332 342 308 2,266 1,787 56,532 53,030 
Cash120 163 13 13 15 151 185 
Restricted cash82 72 — — — — 88 77 
Premiums receivable and agents’ balances, net3,779 3,901 489 483 — — — — 4,268 4,384 
Reinsurance recoverables, net [2]5,461 4,954 244 253 — — 306 320 6,011 5,527 
DAC744 726 38 51 — — 789 785 
Deferred income taxes (240)(168)(277)(179)561 640 46 299 
Goodwill778 780 723 723 181 181 229 229 1,911 1,913 
Property and equipment, net961 1,011 83 86 12 14 66 70 1,122 1,181 
Other intangible assets462 541 478 519 10 10 — — 950 1,070 
Other assets1,425 1,328 218 309 93 99 330 630 2,066 2,366 
Assets held for sale [3]177 — — — — — — — 177 — 
Total assets$54,956 $51,911 $14,732 $14,595 $662 $634 $3,761 $3,677 $74,111 $70,817 
Unpaid losses and loss adjustment expenses$29,622 $28,261 $8,233 $8,256 $— $— $— $— $37,855 $36,517 
Reserves for future policy benefits [2]— — 420 411 — — 218 224 638 635 
Other policyholder funds and benefits payable [2]— — 415 459 — — 286 296 701 755 
Unearned premiums6,589 6,596 40 39 — — — — 6,629 6,635 
Debt— — — — — — 4,352 4,848 4,352 4,848 
Other liabilities2,631 2,384 259 422 211 227 2,121 2,124 5,222 5,157 
Liabilities held for sale [3]158 — — — — — — — 158 — 
Total liabilities39,000 37,241 9,367 9,587 211 227 6,977 7,492 55,555 54,547 
Common stockholders' equity, excluding AOCI*13,997 13,520 4,565 4,547 451 407 (1,961)(2,590)17,052 15,884 
Preferred stock— — — — — — 334 334 334 334 
AOCI, net of tax1,959 1,150 800 461 — — (1,589)(1,559)1,170 52 
Total stockholders' equity15,956 14,670 5,365 5,008 451 407 (3,216)(3,815)18,556 16,270 
Total liabilities and equity$54,956 $51,911 $14,732 $14,595 $662 $634 $3,761 $3,677 $74,111 $70,817 
[1]Corporate includes fixed maturities, short-term investments, investment sales receivable and cash of $1.8 billion and $1.2 billion as of December 31, 2020 and December 31, 2019, respectively, held by the holding company of The Hartford Financial Services Group, Inc. Corporate also includes investments held by Hartford Life and Accident Insurance Company ("HLA") that support reserves for run-off structured settlement and terminal funding agreement liabilities.
[2]Corporate includes retained reserves and reinsurance recoverables for the run-off life and annuity business sold.
[3]Related to the sale of Continental Europe Operations classified as held for sale beginning in the third quarter of 2020.
4


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
CAPITAL STRUCTURE
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019
DEBT
Short-term debt $— $— $— $— $500 $500 $500 $499 
Senior notes3,262 3,261 3,260 3,260 3,259 3,257 2,961 2,678 
Junior subordinated debentures1,090 1,090 1,090 1,089 1,089 1,089 1,089 1,089 
Total debt $4,352 $4,351 $4,350 $4,349 $4,848 $4,846 $4,550 $4,266 
STOCKHOLDERS’ EQUITY
Total stockholders’ equity$18,556 $17,802 $17,072 $15,266 $16,270 $16,078 $15,292 $14,340 
Less: Preferred stock334 334 334 334 334 334 334 334 
Less: AOCI1,170 856 479 (957)52 214 (198)(885)
Common stockholders' equity, excluding AOCI$17,052 $16,612 $16,259 $15,889 $15,884 $15,530 $15,156 $14,891 
CAPITALIZATION
Total capitalization, including AOCI, net of tax$22,908 $22,153 $21,422 $19,615 $21,118 $20,924 $19,842 $18,606 
Total capitalization, excluding AOCI, net of tax*$21,738 $21,297 $20,943 $20,572 $21,066 $20,710 $20,040 $19,491 
DEBT TO CAPITALIZATION RATIOS
Total debt to capitalization, including AOCI19.0 %19.6 %20.3 %22.2 %23.0 %23.2 %22.9 %22.9 %
Total debt to capitalization, excluding AOCI*20.0 %20.4 %20.8 %21.1 %23.0 %23.4 %22.7 %21.9 %
Total debt and preferred stock to capitalization, including AOCI20.5 %21.1 %21.9 %23.9 %24.5 %24.8 %24.6 %24.7 %
Total debt and preferred stock to capitalization, excluding AOCI*21.6 %22.0 %22.4 %22.8 %24.6 %25.0 %24.4 %23.6 %
Total rating agency adjusted debt to capitalization [1] [2]21.8 %22.9 %23.5 %25.6 %26.1 %26.6 %26.6 %25.7 %
FIXED CHARGE COVERAGE RATIOS
Total earnings to total fixed charges [3]8:9:18.2:17.7:15.4:19.8:19.7:110.1:111.9:1
[1]The leverage calculation reflects adjustments related to the Company’s defined benefit plans' unfunded pension liability, the Company's rental expense on operating leases and uncollateralized letters of credit for Lloyd's of London for a total adjustment of $1.0 billion and $1.1 billion as of December 31, 2020 and 2019, respectively.
[2]Reflects 25% equity credit for the Company's outstanding junior subordinated debentures and 50% equity credit for the Company’s outstanding preferred stock.
[3]Calculated as year to date total earnings divided by year to date total fixed charges. Total earnings represent income before income taxes and total fixed charges (excluding the impact of preferred stock dividends), less undistributed earnings from limited partnerships and other alternative investments. Total fixed charges include interest expense, preferred stock dividends, interest factor attributable to rent expense, capitalized interest and amortization of debt issuance costs.
5


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
STATUTORY CAPITAL TO GAAP STOCKHOLDERS’ EQUITY RECONCILIATION
DECEMBER 31, 2020

P&C GROUP BENEFITS
U.S. statutory net income [1][6]$1,598 $310 
U.S. statutory capital [2][6]$10,795 $2,601 
U.S. GAAP adjustments [6]:
DAC744 38 
Non-admitted deferred tax assets [3]214 165 
Deferred taxes [4](1,049)(594)
Goodwill126 723 
Other intangible assets66 478 
Non-admitted assets other than deferred taxes894 113 
Asset valuation and interest maintenance reserve— 259 
Benefit reserves(82)51 
Unrealized gains on investments2,315 1,060 
Deferred gain on retroactive reinsurance agreements [5](271)— 
Other, net987 471 
U.S. GAAP stockholders’ equity of U.S. insurance entities [6]14,739 5,365 
U.S. GAAP stockholders’ equity of international subsidiaries as well as goodwill and other intangible assets related to the acquisition of Navigators Group1,217  
Total U.S. GAAP stockholders’ equity$15,956 $5,365 
[1]Statutory net income is for the year ended December 31, 2020.
[2]For reporting purposes, statutory capital and surplus is referred to collectively as "statutory capital".
[3]Represents the limitations on the recognition of deferred tax assets under U.S. statutory accounting principles ("U.S. STAT").
[4]Represents the tax timing differences between U.S. GAAP and U.S. STAT.
[5]Represents the deferred gain on retroactive reinsurance associated with U.S. entities for losses ceded to the Navigators and A&E ADC agreements that is recognized within a special category of surplus under U.S. STAT but is recorded within other liabilities under U.S. GAAP.
[6]Excludes insurance operations in the U.K. and Continental Europe.

6


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)
 
 AS OF
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019
Net unrealized gain on fixed maturities, AFS$2,834 $2,431 $2,055 $627 $1,684 $1,768 $1,367 $703 
Unrealized loss on fixed maturities, AFS with ACL(2)(2)(2)(2)
OTTI losses recognized in AOCI(3)(3)(3)(3)
Net gains (losses) on cash flow hedging instruments12 31 48 53 17 11 — 
Total net unrealized gain$2,844 $2,460 $2,101 $678 $1,690 $1,782 $1,375 $700 
Foreign currency translation adjustments43 33 27 26 34 30 34 31 
Pension and other postretirement plan adjustments(1,717)(1,637)(1,649)(1,661)(1,672)(1,598)(1,607)(1,616)
Total AOCI $1,170 $856 $479 $(957)$52 $214 $(198)$(885)
7


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
PROPERTY & CASUALTY
UNPAID LOSSES AND LOSS ADJUSTMENT EXPENSES RESERVE ROLLFORWARD
THREE MONTHS ENDED DEC 31, 2020
 Commercial LinesPersonal LinesP&C Other OperationsTotal P&C
Beginning liabilities for unpaid losses and loss adjustment expenses, gross$24,783 $1,905 $2,463 $29,151 
Reinsurance and other recoverables4,261 27 1,133 5,421 
Beginning liabilities for unpaid losses and loss adjustment expenses, net20,522 1,878 1,330 23,730 
Provision for unpaid losses and loss adjustment expenses
Current accident year before catastrophes1,307 440 — 1,747 
Current accident year catastrophes42 13 — 55 
Prior accident year development [1](17)(42)243 184 
Total provision for unpaid losses and loss adjustment expenses1,332 411 243 1,986 
Change in deferred gain on retroactive reinsurance included in other liabilities [1](5)— (210)(215)
Payments(1,077)(481)(61)(1,619)
Net reserves transferred to liabilities held for sale(2)  (2)
Foreign currency adjustment17 — — 17 
Ending liabilities for unpaid losses and loss adjustment expenses, net20,787 1,808 1,302 23,897 
Reinsurance and other recoverables4,271 28 1,426 5,725 
Ending liabilities for unpaid losses and loss adjustment expenses, gross$25,058 $1,836 $2,728 $29,622 
YEAR ENDED DEC 31, 2020
Commercial LinesPersonal LinesP&C Other OperationsTotal P&C
Beginning liabilities for unpaid losses and loss adjustment expenses, gross$23,363 $2,201 $2,697 $28,261 
Reinsurance and other recoverables4,029 68 1,178 5,275 
Beginning liabilities for unpaid losses and loss adjustment expenses, net 19,334 2,133 1,519 22,986 
Provision for unpaid losses and loss adjustment expenses
Current accident year before catastrophes5,493 1,695 — 7,188 
Current accident year catastrophes397 209 — 606 
Prior accident year development [1]44 (438)258 (136)
Total provision for unpaid losses and loss adjustment expenses5,934 1,466 258 7,658 
Change in deferred gain on retroactive reinsurance included in other liabilities [1](102)— (210)(312)
Payments(4,348)(1,791)(265)(6,404)
Net reserves transferred to liabilities held for sale(45)— — (45)
Foreign currency adjustment14 — — 14 
Ending liabilities for unpaid losses and loss adjustment expenses, net20,787 1,808 1,302 23,897 
Reinsurance and other recoverables4,271 28 1,426 5,725 
Ending liabilities for unpaid losses and loss adjustment expenses, gross$25,058 $1,836 $2,728 $29,622 
[1]Prior accident year development does not include the benefit of a portion of losses ceded under the Navigators and A&E ADC which, under retroactive reinsurance accounting, is deferred and is recognized over the period the ceded losses are recovered in cash from NICO.
8



THE HARTFORD FINANCIAL SERVICES GROUP, INC.
PROPERTY & CASUALTY
INCOME STATEMENTS
THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Written premiums$2,870 $2,980 $2,903 $3,152 $2,904 $3,057 $2,902 $2,720 $11,905 $11,583 
Change in unearned premium reserve(128)(50)52 113 (169)114 144 (13)93 
Earned premiums2,998 3,030 2,851 3,039 3,073 3,053 2,788 2,576 11,918 11,490 
Fee income 17 16 14 17 18 17 19 18 64 72 
Losses and loss adjustment expenses
Current accident year before catastrophes [1][2]1,747 1,802 1,828 1,806 1,900 1,867 1,696 1,537 7,183 7,000 
Current accident year catastrophes55 229 248 74 115 106 138 104 606 463 
Prior accident year development [1][3]184 (75)(268)23 (42)(47)35 (11)(136)(65)
Total losses and loss adjustment expenses1,986 1,956 1,808 1,903 1,973 1,926 1,869 1,630 7,653 7,398 
Amortization of DAC405 404 412 420 421 420 375 339 1,641 1,555 
Underwriting expenses [4]520 539 540 597 625 567 550 495 2,196 2,237 
Amortization of other intangible assets32 24 
Dividends to policyholders 12 29 30 
Underwriting gain* [5]91 131 89 120 57 137 3 121 431 318 
Net investment income425 371 242 334 363 358 348 323 1,372 1,392 
Net realized capital gains (losses) [6]54 (21)74 (173)52 73 66 143 (66)334 
Loss on reinsurance transaction— — — — — — (91)— — (91)
Net servicing and other income (expense)(3)(4)(7)(3)(10)(14)(2)(17)(24)
Income before income taxes567 477 398 278 462 554 324 589 1,720 1,929 
Income tax expense99 73 88 54 85 106 60 107 314 358 
Net income468 404 310 224 377 448 264 482 1,406 1,571 
Adjustments to reconcile net income to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax [6](54)20 (71)173 (52)(72)(65)(140)68 (329)
Loss on reinsurance transaction, before tax— — — — — — 91 — — 91 
Integration and transaction costs associated with an acquired business, before tax12 19 33 38 
Change in loss reserves upon acquisition of a business, before tax [1]— — — — — — 97 — — 97 
Change in deferred gain on retroactive reinsurance, before tax [3]215 14 54 29 16 — — — 312 16 
Income tax expense (benefit) [7](45)(19)(44)10 (26)29 (100)20 
Core earnings$592 $428 $309 $390 $360 $405 $367 $372 $1,719 $1,504 
ROE
Net income available to common stockholders [8] 10.6 %10.2 %11.0 %12.7 %16.1 %12.0 %11.6 %15.2 %
Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax [6]0.6 %0.6 %(0.2 %)(0.2 %)(3.7 %)(1.6 %)(1.2)%(1.2)%
Loss on reinsurance transaction, before tax— %— %— %1.0 %1.0 %1.0 %1.0 %— %
Integration and transaction costs associated with an acquired business, before tax0.3 %0.3 %0.4 %0.5 %0.4 %0.3 %0.1 %— %
Changes in loss reserves upon acquisition of a business, before tax [1]— %— %— %1.1 %1.1 %1.1 %1.1 %— %
Change in deferred gain on retroactive reinsurance, before tax [3]2.6 %1.0 %0.9 %0.5 %0.2 %— %— %— %
Income tax expense (benefit) [7](0.8 %)(0.4 %)(0.2 %)(0.6 %)0.2 %(0.3 %)(0.3)%0.1 %
Impact of AOCI, excluded from core earnings ROE1.7 %1.5 %1.4 %0.5 %0.8 %0.8 %0.6 %0.7 %
Core earnings [8]15.0 %13.2 %13.3 %15.5 %16.1 %13.3 %12.9 %14.8 %
[1]See [5] on page 2 for impact of Navigators Group acquisition for the twelve months ended December 31, 2019.
[2]The three months ended December 31, 2020 included $28 of COVID-19 losses and loss adjustment expenses, including $14 for financial lines and other and $14 for workers' compensation net of favorable frequency. The twelve months ended December 31, 2020 included $278 of COVID-19 losses and loss adjustment expenses, including $141 for commercial property, $71 for financial lines and other and $66 for workers' compensation net of favorable frequency.
[3]Prior accident year development does not include a benefit for the portion of losses ceded to NICO in excess of ceded premium paid under the Navigators and A&E ADC agreements which is recognized as a deferred gain under retroactive reinsurance accounting.
[4]The three and twelve months ended December 31, 2020 included an increase (decrease) in the allowance for credit losses ("ACL") on premiums receivable of $(8) and $39 respectively, due to the economic impacts of COVID-19.
[5]Excluding the non-core change in loss reserves upon acquisition of Navigators Group (see [5] on page 2), underwriting gain for the twelve months ended December 31, 2019 was $415.
[6]See [1] on page 2 for impact of the loss on sale of Continental Europe Operations.
[7]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.
[8]Net income ROE and Core earnings ROE are calculated by allocating a portion of debt, interest expense, preferred stock and preferred stock dividends accounted for within Corporate to Property & Casualty.
9


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
PROPERTY & CASUALTY
INCOME STATEMENTS (CONTINUED)
 THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
UNFAVORABLE (FAVORABLE) PRIOR ACCIDENT YEAR DEVELOPMENT
Auto liability - Commercial Lines$— $— $22 $$— $25 $$— $27 $27 
Auto liability - Personal Lines(8)(32)(15)(6)(10)(23)— (5)(61)(38)
Homeowners(2)(1)— 
Marine— — — (2)10 — 
Professional liability(21)(3)(1)33 — (14)29 
Package business (34)(18)(7)(15)(23)(14)(58)(47)
General liability [1]125 (2)102 12 (1)19 37 237 61 
Bond(9)— (10)— (1)(2)— — (19)(3)
Assumed Reinsurance— (7)— — — — (6)
Commercial property(4)(7)(1)(13)(2)(4)(11)
Net asbestos reserves [2](2)— — — — — — — (2)— 
Workers’ compensation (38)(34)(21)(17)(30)(40)(30)(20)(110)(120)
Workers' compensation discount accretion35 33 
Catastrophes [3] (116)— (400)(13)(15)(5)(14)(8)(529)(42)
Uncollectible reinsurance— (6)(2)— (30)— — — (8)(30)
Other reserve re-estimates32 16 (5)11 31 (1)12 54 46 
Prior accident year development before change in deferred gain(31)(89)(322)(6)(58)(47)35 (11)(448)(81)
Change in deferred gain on retroactive reinsurance included in other liabilities [2] [4]215 14 54 29 16 — — — 312 16 
Total prior accident year development [5]$184 $(75)$(268)$23 $(42)$(47)$35 $(11)$(136)$(65)
[1]The three and twelve months ended December 31, 2020 included reserve increases for sexual molestation and sexual abuse claims of $125 and $254, respectively, principally related to exposure on claims asserted against the Boy Scouts of America.
[2]Asbestos and environmental reserves were reviewed in fourth quarter 2020 resulting in a $218 increase in reserves before ADC reinsurance, including a $236 reserve increase in P&C Other Operations, partially offset by an $18 reserve decrease in Commercial Lines and Personal Lines. The $218 increase in reserves before ADC reinsurance included $127 for asbestos and $91 for environmental. Of the $218 increase in A&E reserves, the Company ceded $220 to the A&E ADC resulting in a net reserve release of $2 in fourth quarter 2020. Of the $220 of adverse development ceded to the A&E ADC, the Company recognized a $210 deferred gain on retroactive reinsurance, all recognized within P&C Other Operations. See note [4] below.
[3]The three months ended June 30, 2020 and twelve months ended December 31, 2020, included reductions in catastrophe reserves for various 2018 and 2019 wind and hail events and for the 2017 and 2018 wildfires, including a $289 subrogation benefit, including $260 in Personal Lines and $29 in Commercial Lines. The three months ended December 31, 2020 was primarily attributable to reserve reductions for tornado/hail and other windstorm events from the 2017 to 2019 accident years.
[4]See [3] on page 9 for discussion related to the deferred gain on retroactive reinsurance. For the three months ended December 31, 2020, the $215 increase in the deferred gain primarily represented adverse development for A&E of $210 in excess of the ceded premium paid for the A&E ADC. Apart from the A&E deferred gain in fourth quarter 2020, the change in deferred gain for all periods presented relates to ceding losses to the Navigators ADC in excess of ceded premium paid resulting in a deferred reinsurance benefit including $5 and $102 for the three and twelve months ended December 31, 2020, respectively.
[5]Total prior accident year development for the three months ended June 30, 2019 and twelve months ended December 31, 2019 included $68 of reserve increases related to the Navigators Group acquisition, consisting of $34 for general liability, $25 for professional liability, $10 for marine, $3 for assumed reinsurance and $2 for commercial automobile liability, partially offset by a reserve decrease of $6 for commercial property.



10


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
PROPERTY & CASUALTY
UNDERWRITING RATIOS
THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
UNDERWRITING GAIN (LOSS)$91 $131 $89 $120 $57 $137 $3 $121 $431 $318 
UNDERWRITING RATIOS
Losses and loss adjustment expenses
Current accident year before catastrophes [1] [2]58.3 59.5 64.1 59.4 61.8 61.2 60.8 59.7 60.3 60.9 
Current accident year catastrophes1.8 7.6 8.7 2.4 3.7 3.5 4.9 4.0 5.1 4.0 
Prior accident year development [3][4]6.1 (2.5)(9.4)0.8 (1.4)(1.5)1.3 (0.4)(1.1)(0.6)
Total losses and loss adjustment expenses66.2 64.6 63.4 62.6 64.2 63.1 67.0 63.3 64.2 64.4 
Expenses [5][6]30.5 30.9 33.2 33.2 33.7 32.0 32.6 31.8 31.9 32.6 
Policyholder dividends0.2 0.3 0.2 0.3 0.2 0.4 0.2 0.2 0.2 0.3 
Combined ratio97.0 95.7 96.9 96.1 98.1 95.5 99.9 95.3 96.4 97.2 
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes and prior accident year development [3](7.9)(5.1)0.7 (3.2)(2.3)(2.0)(6.2)(3.6)(4.0)(3.4)
Current accident year change in loss reserves upon acquisition of a business— — — — — — (1.1)— — (0.3)
Underlying combined ratio *89.0 90.6 97.6 92.9 95.8 93.6 92.6 91.7 92.4 93.5 
[1]The three and twelve months ended December 31, 2020 included COVID-19 losses, net of favorable workers' compensation frequency, of 0.9 points and 2.3 points, respectively. See note [2] on page 9.
[2]The three months ended June 30, 2019 and twelve months ended December 31, 2019, includes an increase in loss reserves of $29 upon acquisition of Navigators Group (see [5] on page 2).
[3]The three months ended June 30, 2019 and twelve months ended December 31, 2019 include an increase in loss reserves of $68 upon acquisition of Navigators Group (see [5] on page 2).
[4]See [3] on page 9 for discussion related to the deferred gain on retroactive reinsurance.
[5]Integration and transaction costs related to the acquisition of Navigators Group are not included in the expense ratio.
[6]The three and twelve months ended December 31, 2020 included an increase (decrease) in the ACL on premiums receivable of $(8) and $39 respectively, due to the economic impacts of COVID-19 representing (0.3) points and 0.3 points of the expense ratio, respectively.
11


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
COMMERCIAL LINES
INCOME STATEMENTS
THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Written premiums$2,197 $2,199 $2,165 $2,408 $2,190 $2,235 $2,078 $1,949 $8,969 $8,452 
Change in unearned premium reserve(40)(52)143 (86)(15)91 172 59 162 
Earned premiums2,237 2,251 2,157 2,265 2,276 2,250 1,987 1,777 8,910 8,290 
Fee income30 35 
Losses and loss adjustment expenses
Current accident year before catastrophes [1][2]1,307 1,366 1,472 1,343 1,361 1,336 1,179 1,037 5,488 4,913 
Current accident year catastrophes 42 107 193 55 89 74 90 70 397 323 
Prior accident year development [1][3](17)(57)77 41 (37)(19)22 (10)44 (44)
Total losses and loss adjustment expenses1,332 1,416 1,742 1,439 1,413 1,391 1,291 1,097 5,929 5,192 
Amortization of DAC346 344 351 356 356 356 310 274 1,397 1,296 
Underwriting expenses 373 391 387 443 461 410 392 337 1,594 1,600 
Amortization of other intangible assets28 18 
Dividends to policyholders12 29 30 
Underwriting gain (loss) [4]183 92 (332)20 42 82 (5)70 (37)189 
Net servicing income (loss)— (1)(1)
Net investment income363 316 204 277 298 291 281 259 1,160 1,129 
Net realized capital gains (losses) [5]45 (26)64 (143)42 60 54 115 (60)271 
Loss on reinsurance transaction— — — — — — (91)— — (91)
Other expenses(10)(8)(11)(6)(11)(20)(6)(1)(35)(38)
Income (loss) before income taxes583 375 (75)149 370 415 235 442 1,032 1,462 
Income tax expense (benefit)105 52 (9)28 68 79 44 79 176 270 
Net income (loss)478 323 (66)121 302 336 191 363 856 1,192 
Adjustments to reconcile net income to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax [5](46)25 (61)143 (42)(59)(54)(113)61 (268)
Integration and transaction costs associated with an acquired business, before tax [6]12 19 33 38 
Change in loss reserves upon acquisition of a business, before tax [1]— — — — — — 97 — — 97 
Change in deferred gain on retroactive reinsurance, before tax [3]14 54 29 16 — — — 102 16 
Loss on reinsurance transaction, before tax— — — — — — 91 — 91 
Income tax expense (benefit) [7](1)(22)(39)(27)23 (54)
Core earnings (loss)$444 $349 $(57)$262 $292 $303 $304 $274 $998 $1,173 
[1]See [5] on page 2 for impact related to Navigators Group acquisition for the twelve months ended December 31, 2019.
[2]See [2] on page 9 for impact related to COVID-19.
[3]See [3] on page 9 for discussion related to the deferred gain on retroactive reinsurance.
[4]Excluding the non-core change in loss reserves upon acquisition of Navigators Group of $97 (see [5] on page 2), underwriting gain for the twelve months ended December 31, 2019 was $286.
[5]See [1] on page 2 for impact of the loss on sale of Continental Europe Operations.
[6]Includes Navigators Group integration costs.
[7]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.
12


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
COMMERCIAL LINES
INCOME STATEMENTS (CONTINUED)



Prior accident year development included the following unfavorable (favorable) reserve development:
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Auto liability$— $— $22 $$— $25 $$— $27 $27 
Professional liability (21)(3)(1)33 — (14)29 
Package business (34)(18)(7)(15)(23)(14)(58)(47)
General liability [1]125 (2)102 12 (1)19 37 237 61 
Marine— — — (2)10 — 
Bond(9)— (10)— (1)(2)— — (19)(3)
Assumed Reinsurance— (7)— — — — (6)
Commercial property(4)(7)(1)(13)(2)(4)(11)
Workers’ compensation(38)(34)(21)(17)(30)(40)(30)(20)(110)(120)
Workers' compensation discount accretion35 33 
Catastrophes [2](77)— (67)(5)(7)(5)(16)(12)(149)(40)
Uncollectible reinsurance— — — — (5)— — — — (5)
Other reserve re-estimates (4)(1)(8)13 (4)— 
Prior accident year development before change in deferred gain(22)(71)23 12 (53)(19)22 (10)(58)(60)
Change in deferred gain on retroactive reinsurance included in other liabilities [3]14 54 29 16 — — — 102 16 
Total prior accident year development [4]$(17)$(57)$77 $41 $(37)$(19)$22 $(10)$44 $(44)
[1]See [1] on page 10 for discussion related to general liability prior year development.
[2]See [3] on page 10 for discussion related to catastrophes prior year development.
[3]See [6] on page 2 for discussion related to the deferred gain on retroactive reinsurance. The change in deferred gain on retroactive reinsurance for the three months ended December 31, 2020 relates to ceding losses to the Navigators ADC in excess of ceded premium paid resulting in a deferred reinsurance benefit.
[4]The prior accident year reserve increase of $68 related to the Navigators Group acquisition is included in the three months ended June 30, 2019 and year ended December 31, 2019 (see [5] on page 2). The change in loss reserves upon acquisition represented increases of $34 for general liability, $25 for professional liability, $10 for marine, $3 for assumed reinsurance and $2 for commercial auto liability, partially offset by a reserve decrease of $6 for commercial property.
13


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
COMMERCIAL LINES
UNDERWRITING RATIOS 
THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
UNDERWRITING GAIN (LOSS)$183 $92 $(332)$20 $42 $82 $(5)$70 $(37)$189 
UNDERWRITING RATIOS
Losses and loss adjustment expenses
Current accident year before catastrophes [1]58.4 60.7 68.2 59.3 59.8 59.4 59.3 58.4 61.6 59.3 
Current accident year catastrophes1.9 4.8 8.9 2.4 3.9 3.3 4.5 3.9 4.5 3.9 
Prior accident year development [2](0.8)(2.5)3.6 1.8 (1.6)(0.8)1.1 (0.6)0.5 (0.5)
Total losses and loss adjustment expenses59.5 62.9 80.8 63.5 62.1 61.8 65.0 61.7 66.5 62.6 
Expenses [3]32.0 32.7 34.3 35.2 35.8 34.0 35.0 34.0 33.5 34.7 
Policyholder dividends0.3 0.4 0.3 0.4 0.3 0.5 0.3 0.3 0.3 0.4 
Combined ratio [4] 91.8 95.9 115.4 99.1 98.2 96.4 100.3 96.1 100.4 97.7 
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes and prior accident year development(1.1)(2.3)(12.5)(4.2)(2.3)(2.5)(5.6)(3.3)(5.0)(3.4)
Current accident year change in loss reserves upon acquisition of a business — — — — — — (1.5)— — (0.3)
Underlying combined ratio 90.7 93.7 102.9 94.9 95.9 93.9 93.2 92.7 95.5 94.0 
COMBINED RATIOS BY LINE OF BUSINESS
SMALL COMMERCIAL
Combined ratio80.2 89.5 97.4 93.2 93.0 86.6 89.2 92.4 90.0 90.3 
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes(2.9)(5.5)(13.2)(2.6)(4.4)(1.9)(5.6)(3.4)(6.0)(3.8)
Prior accident year development9.7 3.7 8.7 (1.3)3.1 3.2 4.3 (0.1)5.1 2.6 
Underlying combined ratio 87.0 87.7 92.9 89.3 91.7 87.9 87.8 88.9 89.2 89.1 
MIDDLE & LARGE COMMERCIAL
Combined ratio86.5 101.2 124.3 103.8 100.5 107.3 105.8 103.0 103.8 104.1 
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes0.2 (5.1)(9.8)(3.6)(4.2)(5.4)(4.1)(5.0)(4.5)(4.7)
Prior accident year development6.3 1.6 (1.6)0.2 1.1 (2.4)(0.7)0.2 1.6 (0.4)
Underlying combined ratio93.0 97.7 112.9 100.4 97.4 99.6 100.9 98.1 100.9 99.0 
GLOBAL SPECIALTY
Combined ratio [2] [4] [5]95.1 99.6 113.8 102.2 104.5 97.9 120.4 85.7 102.6 103.6 
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes(3.0)(3.2)(1.2)(0.6)(2.7)(2.9)(2.3)(2.3)(2.0)(2.6)
Prior accident year development [2]1.3 1.8 (7.1)(5.2)(1.1)1.1 (18.2)5.9 (2.3)(3.1)
Current accident year change in loss reserves upon acquisition of a business— — — — — — (9.1)— — (1.9)
Underlying combined ratio93.3 98.2 105.5 96.4 100.8 96.2 90.7 89.4 98.3 96.0 
[1]The three and twelve months ended December 31, 2020 included COVID-19 losses, net of favorable workers' compensation frequency, of 1.3 points and 3.1 points, respectively. See note [2] on page 9.
[2]See [4] on page 10 for discussion related to the change in deferred gain on retroactive reinsurance for the three months ended December 31, 2020.
[3]Integration and transaction costs related to the acquisition of Navigators Group are not included in the expense ratio.
[4]The three and twelve months ended December 31, 2020 included a change in deferred gain on retroactive reinsurance related to the Navigators ADC of $5 and $102, respectively, representing 0.2 points and 1.1 points, respectively of the Commercial Lines combined ratio and 0.9 points and 4.6 points, respectively, of the global specialty combined ratio.
[5]Combined ratio for the year ended December 31, 2019 includes loss reserve increases upon acquisition of Navigators Group of $97 (prior accident year reserve increases of $68 and current accident year reserve increases of $29), or 1.2 points of the Commercial Lines combined ratio and 5.9 points of the global specialty combined ratio.

14


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
COMMERCIAL LINES
SUPPLEMENTAL DATA
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
WRITTEN PREMIUMS
Small Commercial$873 $890 $877 $1,011 $881 $897 $960 $1,010 $3,651 $3,748 
Middle & Large Commercial746 750 683 797 779 768 757 757 2,976 3,061 
Middle Market647 653 609 680 673 675 673 641 2,589 2,662 
National Accounts and Other99 97 74 117 106 93 84 116 387 399 
Global Specialty [1]568 549 595 589 519 559 353 171 2,301 1,602 
U.S.395 395 389 379 364 376 274 171 1,558 1,185 
International107 88 119 98 113 115 43 — 412 271 
Global Re66 66 87 112 42 68 36 — 331 146 
Other10 10 10 11 11 11 8 11 41 41 
Total$2,197 $2,199 $2,165 $2,408 $2,190 $2,235 $2,078 $1,949 $8,969 $8,452 
EARNED PREMIUMS
Small Commercial$908 $935 $877 $930 $939 $936 $933 $910 $3,650 $3,718 
Middle & Large Commercial742 749 713 772 786 765 729 703 2,976 2,983 
Middle Market649 646 625 673 683 674 637 608 2,593 2,602 
National Accounts and Other93 103 88 99 103 91 92 95 383 381 
Global Specialty [1]577 555 557 552 542 538 314 153 2,241 1,547 
U.S.386 387 368 374 360 362 241 153 1,515 1,116 
International99 101 117 112 106 101 44 — 429 251 
Global Re92 67 72 66 76 75 29  297 180 
Other10 12 10 11 9 11 11 11 43 42 
Total$2,237 $2,251 $2,157 $2,265 $2,276 $2,250 $1,987 $1,777 $8,910 $8,290 
COMMERCIAL LINES STATISTICAL PREMIUM INFORMATION
Small Commercial
Net New Business Premium$153 $129 $118 $157 $138 $150 $183 $175 $557 $646 
Renewal Written Price Increases1.9 %1.6 %1.8 %2.4 %2.1 %2.3 %1.8 %1.1 %2.0 %1.8 %
Premium Retention [2]81 %82 %86 %86 %86 %85 %86 %85 %84 %85 %
Policies in Force (in thousands)1,283 1,278 1,297 1,291 1,291 1,294 1,291 1,280 
Middle Market [3]
Net New Business Premium$124 $131 $99 $125 $121 $146 $177 $140 $479 $584 
Renewal Written Price Increases6.9 %7.7 %7.4 %7.7 %5.7 %4.3 %2.5 %2.4 %7.4 %3.8 %
Premium Retention [2]74 %75 %77 %82 %81 %83 %86 %84 %77 %84 %
Policies in Force (in thousands)59 59 60 62 62 64 64 64 
Global Specialty
U.S. - Renewal Written Price Increases19.2 %20.1 %19.2 %11.4 %12.0 %6.7 %17.6 %
Gross New Business Premium [4]$184 $185 $186 $197 $188 $192 $752 
[1]U.S. business includes a small amount of business issued by U.S. insurance entities to U.S. policyholders with international-based exposures ("multinational exposure"). International represents Navigators Group business written in either Lloyd's market or other international markets, which includes U.S.-based exposures. Global Re includes assumed premiums previously written by Navigators Re.
[2]Contributing to the decline in premium retention for both Small Commercial and Middle Market beginning in the third and fourth quarter of 2020 was the effect of lower insured exposure, primarily lower payroll on workers' compensation policies.
[3]Middle market disclosures exclude loss sensitive and programs businesses.
[4]Excludes Global Re and Continental Europe Operations and is before ceded reinsurance.

15


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
PERSONAL LINES
INCOME STATEMENTS
 THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Written premiums [1]$673 $781 $738 $744 $714 $822 $824 $771 $2,936 $3,131 
Change in unearned premium reserve(88)44 (30)(81)19 23 (28)(72)(67)
Earned premiums [1]761 779 694 774 795 803 801 799 3,008 3,198 
Fee income 10 34 37 
Losses and loss adjustment expenses
Current accident year before catastrophes440 436 356 463 539 531 517 500 1,695 2,087 
Current accident year catastrophes 13 122 55 19 26 32 48 34 209 140 
Prior accident year development (42)(29)(349)(18)(17)(28)(1)(438)(42)
Total losses and loss adjustment expenses411 529 62 464 548 535 569 533 1,466 2,185 
Amortization of DAC59 60 61 64 65 64 65 65 244 259 
Underwriting expenses144 146 150 151 161 154 155 155 591 625 
Amortization of other intangible assets— 
Underwriting gain154 52 428 103 28 58 20 54 737 160 
Net servicing income14 13 
Net investment income47 41 28 41 45 46 46 42 157 179 
Net realized capital gains (losses)(23)19 (5)43 
Other income (expense)— (2)— — — (2)(1)(1)
Income before income taxes212 99 468 123 82 117 76 119 902 394 
Income tax expense42 20 97 25 16 23 14 23 184 76 
Net income170 79 371 98 66 94 62 96 718 318 
Adjustments to reconcile net income (loss) to core earnings (losses):
Net realized capital losses (gains), excluded from core earnings, before tax(6)(3)(8)23 (7)(9)(8)(18)(42)
Income tax expense (benefit) [2]— (4)(2)
Core earnings$164 $77 $364 $117 $61 $87 $55 $82 $722 $285 
[1]Written and earned premiums for the three months ended June 30, 2020 and twelve months ended December 31, 2020 included a reduction of $81 for automobile premium credits given to policyholders because of the reduction in miles driven resulting from shelter-in-place guidelines due to COVID-19.
[2]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.
16


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
PERSONAL LINES
INCOME STATEMENTS (CONTINUED)


Prior accident year development included the following unfavorable (favorable) reserve development:
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Auto liability$(8)$(32)$(15)$(6)$(10)$(23)$— $(5)$(61)$(38)
Homeowners(2)(1)— 
Catastrophes [1](39)— (333)(8)(8)— (380)(2)
Other reserve re-estimates, net— (3)(2)(2)(4)(1)(4)(5)
Total prior accident year development$(42)$(29)$(349)$(18)$(17)$(28)$4 $(1)$(438)$(42)
[1] See [3] on page 10 for discussion related to catastrophes prior year development

17


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
PERSONAL LINES
UNDERWRITING RATIOS
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
UNDERWRITING GAIN$154 $52 $428 $103 $28 $58 $20 $54 $737 $160 
UNDERWRITING RATIOS
Losses and loss adjustment expenses
Current accident year before catastrophes57.8 56.0 51.3 59.8 67.8 66.1 64.5 62.6 56.3 65.3 
Current accident year catastrophes1.7 15.7 7.9 2.5 3.3 4.0 6.0 4.3 6.9 4.4 
Prior accident year development(5.5)(3.7)(50.3)(2.3)(2.1)(3.5)0.5 (0.1)(14.6)(1.3)
Total losses and loss adjustment expenses54.0 67.9 8.9 59.9 68.9 66.6 71.0 66.7 48.7 68.3 
Expenses25.8 25.4 29.4 26.7 27.5 26.2 26.5 26.5 26.8 26.7 
Combined ratio79.8 93.3 38.3 86.7 96.5 92.8 97.5 93.2 75.5 95.0 
Adjustment to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes and prior accident year development
3.8 (12.0)42.4 (0.2)(1.2)(0.5)(6.5)(4.2)7.7 (3.1)
Underlying combined ratio83.6 81.4 80.7 86.6 95.3 92.3 91.0 89.1 83.1 91.9 
PRODUCT
Automobile
Combined ratio88.3 81.3 82.5 89.8 100.3 95.7 97.2 93.1 85.5 96.6 
Adjustment to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes(0.5)(1.5)(1.8)(0.3)(0.6)(1.2)(0.9)(0.6)(1.0)(0.8)
Prior accident year development1.9 5.2 5.6 1.5 2.8 4.2 0.5 1.1 3.5 2.1 
Underlying combined ratio89.6 84.9 86.3 90.9 102.5 98.8 96.7 93.6 88.0 97.9 
Homeowners
Combined ratio60.3 122.9 (45.8)79.2 87.8 86.5 99.3 93.1 54.2 91.7 
Adjustment to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes(4.5)(47.7)(20.1)(7.0)(9.2)(10.6)(17.6)(12.7)(19.9)(12.5)
Prior accident year development14.0 (1.2)136.0 4.0 0.4 0.7 (2.6)(2.1)38.2 (0.9)
Underlying combined ratio69.9 74.0 70.1 76.2 79.1 76.6 79.2 78.4 72.5 78.3 
18


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
PERSONAL LINES
SUPPLEMENTAL DATA

 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
DISTRIBUTION
WRITTEN PREMIUMS
AARP Direct$564 $666 $627 $627 $590 $690 $692 $643 $2,484 $2,615 
AARP Agency53 53 50 57 58 59 60 62 213 239 
Other Agency51 54 54 52 58 64 63 58 211 243 
Other28 34 
Total$673 $781 $738 $744 $714 $822 $824 $771 $2,936 $3,131 
EARNED PREMIUMS
AARP Direct$644 $657 $581 $647 $664 $667 $663 $657 $2,529 $2,651 
AARP Agency56 56 52 60 61 62 63 65 224 251 
Other Agency54 57 54 60 63 64 66 68 225 261 
Other10 30 35 
Total$761 $779 $694 $774 $795 $803 $801 $799 $3,008 $3,198 
PRODUCT LINE
WRITTEN PREMIUMS
Automobile$459 $529 $481 $534 $495 $562 $564 $555 $2,003 $2,176 
Homeowners214 252 257 210 219 260 260 216 933 955 
Total$673 $781 $738 $744 $714 $822 $824 $771 $2,936 $3,131 
EARNED PREMIUMS
Automobile$525 $541 $456 $536 $551 $558 $557 $555 $2,058 $2,221 
Homeowners236 238 238 238 244 245 244 244 950 977 
Total$761 $779 $694 $774 $795 $803 $801 $799 $3,008 $3,198 

19


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
PERSONAL LINES
SUPPLEMENTAL DATA (CONTINUED)
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
STATISTICAL PREMIUM INFORMATION (YEAR OVER YEAR)
New Business Premium
Automobile$45 $55 $65 $58 $47 $58 $59 $56 $223 $220 
Homeowners$12 $16 $18 $17 $16 $21 $20 $16 $63 $73 
Renewal Written Price Increases
Automobile1.8 %2.2 %2.5 %3.1 %3.8 %4.1 %4.8 %5.5 %2.4 %4.6 %
Homeowners8.8 %7.2 %5.1 %4.7 %5.1 %5.9 %7.0 %7.9 %6.4 %6.5 %
Renewal Earned Price Increases
Automobile2.6 %3.1 %3.6 %4.2 %4.6 %5.1 %5.6 %6.5 %3.4 %5.5 %
Homeowners5.9 %5.3 %5.4 %6.1 %7.0 %8.0 %8.9 %9.6 %5.7 %8.4 %
Policy Count Retention [1]
Automobile 84 %84 %90 %86 %85 %85 %85 %85 %86 %85 %
Homeowners84 %84 %89 %86 %85 %86 %85 %84 %86 %85 %
Premium Retention
Automobile [2]84 %85 %74 %86 %86 %87 %87 %87 %82 %87 %
Homeowners92 %91 %92 %89 %88 %90 %90 %89 %91 %89 %
Policies in Force (in thousands)
Automobile1,369 1,392 1,416 1,410 1,422 1,445 1,465 1,485 
Homeowners826 846 865 868 877 893 903 913 
[1] Policy count retention increased in the three month period ended June 30, 2020 and decreased in the three month period ended December 31, 2020 largely due to suspension of cancellations for non-payment of premium in second quarter 2020 as a result of providing policyholders additional time to pay their premium (until May 31, 2020 in most states) and resumption of non-payment cancellations in third quarter 2020.
[2] Premium retention for automobile decreased in the three month period ended June 30, 2020 largely due to $81 of premium credits given to automobile policyholders. Excluding the impact of the premium credits, automobile premium retention would have been 88% in second quarter 2020. See footnote [1] on page 16 for further information.
20


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
P&C OTHER OPERATIONS
INCOME STATEMENTS
 
THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Written premiums$— $— $— $— $— $— $— $— $— $— 
Change in unearned premium reserve— — — — (2)— — — — (2)
Earned premiums— — — — — — — — 
Losses and loss adjustment expenses
Prior accident year development [1]243 11 — 12 — — 258 21 
Total losses and loss adjustment expenses243 11 — 12 — — 258 21 
Underwriting expenses11 12 
Underwriting loss(246)(13)(7)(3)(13)(3)(12)(3)(269)(31)
Net investment income15 14 10 16 20 21 21 22 55 84 
Net realized capital gains (losses)(7)(1)20 
Other income— — — — — — — — 
Income (loss) before income taxes(228)3 5 6 10 22 13 28 (214)73 
Income tax expense (benefit)(48)— (46)12 
Net income (loss)(180)2 5 5 9 18 11 23 (168)61 
Adjustments to reconcile net income to core earnings (losses):
Net realized capital losses (gains), excluded from core earnings, before tax(2)(2)(2)(3)(4)(3)(9)(19)
Change in deferred gain on retroactive reinsurance, before tax [1]210        210  
Income tax expense (benefit) [2](44)(1)(1)— (44)
Core earnings$(16)$2 $2 $11 $7 $15 $8 $16 $(1)$46 
[1]Asbestos and environmental reserves were reviewed in fourth quarter 2020 resulting in a $236 increase in reserves in P&C Other Operations, including $130 for asbestos and $106 for environmental. Of the $236 increase in A&E reserves, the Company recognized a $210 deferred gain on retroactive reinsurance, all recognized within P&C Other Operations, as cumulative losses ceded to the A&E ADC exceed the $650 of ceded premium paid by $210. See [2] and [4] on page 10 for additional discussion related to the deferred gain on retroactive reinsurance.
[2]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.

21


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
GROUP BENEFITS
INCOME STATEMENTS
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Earned premiums$1,318 $1,317 $1,378 $1,348 $1,345 $1,337 $1,377 $1,364 $5,361 $5,423 
Fee income43 44 45 43 45 45 45 45 175 180 
Net investment income124 117 92 115 123 121 121 121 448 486 
Net realized capital gains (losses)18 (8)14 22 34 
Total revenues1,503 1,487 1,518 1,498 1,521 1,517 1,550 1,535 6,006 6,123 
Benefits, losses and loss adjustment expenses [1]1,092 1,005 1,033 1,007 957 983 1,062 1,053 4,137 4,055 
Amortization of DAC11 13 13 13 13 14 14 13 50 54 
Insurance operating costs and other expenses [2]317 312 340 339 343 329 324 315 1,308 1,311 
Amortization of other intangible assets10 10 11 10 10 11 10 40 41 
Total benefits, losses and expenses1,430 1,340 1,395 1,370 1,323 1,336 1,411 1,391 5,535 5,461 
Income before income taxes73 147 123 128 198 181 139 144 471 662 
Income tax expense14 28 22 24 39 35 26 26 88 126 
Net income59 119 101 104 159 146 113 118 383 536 
Adjustments to reconcile net income to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax(17)(9)(2)(7)(15)(6)(5)(20)(33)
Integration and transaction costs associated with acquired business, before tax10 18 36 
Income tax expense (benefit) [3](2)(2)(2)— — 
Core earnings$49 $116 $102 $115 $161 $141 $115 $122 $382 $539 
Margin
Net income margin3.9 %8.0 %6.7 %6.9 %10.5 %9.6 %7.3 %7.7 %6.4 %8.8 %
Core earnings margin*3.3 %7.9 %6.9 %7.8 %10.6 %9.4 %7.5 %8.0 %6.4 %8.9 %
ROE
Net income available to common stockholders [4]8.3 %11.0 %12.0 %13.4 %14.2 %12.9 %11.2 %11.1 %
Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax(0.5 %)(0.3 %)(0.4 %)(0.6 %)(1.0 %)(0.1 %)0.4 %0.6 %
Integration and transaction costs associated with acquired business, before tax0.4 %0.6 %0.7 %0.9 %1.1 %1.2 %1.3 %1.4 %
Income tax benefit [3]— %(0.1 %)(0.1 %)(0.1 %)— %(0.4 %)(0.1)%(0.1)%
Impact of AOCI, excluded from core earnings ROE1.4 %1.8 %1.5 %0.6 %0.5 %0.7 %0.5 %0.3 %
Core earnings [4]9.6 %13.0 %13.7 %14.2 %14.8 %14.3 %13.3 %13.3 %
[1]The three and twelve months ended December 31, 2020 included $152 and $239, respectively, of incurred losses from excess mortality, primarily caused by direct and indirect impacts of COVID-19. The three and twelve months ended December 31, 2020 included net losses (benefits) of $5 and ($9), respectively, representing $11 and $29, respectively, in COVID-19 related losses from short-term disability and New York Paid Family Leave claims, net of favorable frequency on other short-term disability claims of $6 and $38, respectively.
[2]The three and twelve months ended December 31, 2020 included ($7) and $1, respectively, of before tax increases (decreases) in the ACL on uncollectible premiums receivable with the increase for the twelve month period due to the economic impacts of COVID-19.
[3]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.
[4]Net income ROE and core earnings ROE are calculated by allocating a portion of debt, interest expense, preferred stock and preferred stock dividends accounted for within Corporate to Group Benefits.
22


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
GROUP BENEFITS
SUPPLEMENTAL DATA
 
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
PREMIUMS
Fully insured ongoing premiums
Group disability$646 $652 $672 $660 $657 $652 $679 $659 $2,630 $2,647 
Group life 601 594 605 605 620 621 633 641 2,405 2,515 
Other [1]70 70 72 58 67 64 61 62 270 254 
Total fully insured ongoing premiums1,317 1,316 1,349 1,323 1,344 1,337 1,373 1,362 5,305 5,416 
Total buyouts [2]29 25 — 56 
Total premiums$1,318 $1,317 $1,378 $1,348 $1,345 $1,337 $1,377 $1,364 $5,361 $5,423 
SALES (GROSS ANNUALIZED NEW PREMIUMS)
Fully insured ongoing sales
Group disability$28 $55 $65 $213 $43 $29 $48 $219 $361 $339 
Group life15 69 73 136 16 30 43 143 293 232 
Other [1]10 11 36 15 45 63 76 
Total fully insured ongoing sales49 134 149 385 67 74 99 407 717 647 
Total buyouts [2]29 25 — 56 
Total sales$50 $135 $178 $410 $68 $74 $103 $409 $773 $654 
RATIOS, EXCLUDING BUYOUTS
Group disability loss ratio [3]65.1 %65.3 %62.6 %71.5 %62.0 %64.4 %72.9 %69.6 %66.1 %67.3 %
Group life loss ratio [4]102.0 %87.5 %85.9 %74.6 %78.1 %80.8 %77.8 %81.3 %87.5 %79.5 %
Total loss ratio80.2 %73.8 %72.0 %71.9 %68.8 %71.1 %74.6 %74.7 %74.5 %72.3 %
Expense ratio [5]24.6 %24.3 %25.6 %26.2 %25.8 %24.9 %23.9 %23.4 %25.2 %24.5 %
[1]Includes other group coverages such as retiree health insurance, critical illness, accident, hospital indemnity and participant accident coverages.
[2]Takeover of open claim liabilities and other non-recurring premium amounts. The year ended December 31, 2020 included buyout premiums primarily from two large accounts.
[3]The three and twelve months ended December 31, 2020 included 0.7 points and (0.3) points, respectively, of incurred losses from COVID-19 short-term disability and New York paid family leave claims, net of favorable frequency on other short-term disability claims.
[4]The three and twelve months ended December 31, 2020 included 25.3 points and 9.9 points, respectively, of incurred losses from excess mortality, primarily caused by direct and indirect impacts of COVID-19.
[5]Integration and transaction costs related to the acquisition of Aetna's U.S. group life and disability business are not included in the expense ratio.



23



THE HARTFORD FINANCIAL SERVICES GROUP, INC.
HARTFORD FUNDS
INCOME STATEMENTS
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Investment management fees $194 $182 $165 $178 $185 $183 $180 $171 $719 $719 
Shareholder servicing fees 22 22 20 22 22 22 21 21 86 86 
Other revenue50 47 43 48 51 50 52 48 188 201 
Net realized capital gains (losses)(11)— 
Total revenues 272 256 236 237 260 256 253 242 1,001 1,011 
Sub-advisory expense70 66 60 64 67 67 65 62 260 261 
Employee compensation and benefits30 29 28 32 28 26 28 32 119 114 
Distribution and service84 82 75 80 83 84 84 81 321 332 
General, administrative and other [1]23 24 23 17 31 28 29 30 87 118 
Total expenses 207 201 186 193 209 205 206 205 787 825 
Income before income taxes65 55 50 44 51 51 47 37 214 186 
Income tax expense14 11 11 10 11 44 37 
Net income$51 $44 $39 $36 $41 $40 $38 $30 $170 $149 
Adjustments to reconcile net income to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax(6)(5)(8)11 (1)(1)— (2)(8)(4)
Income tax expense (benefit) [2](3)— — — — — 
Core earnings$46 $40 $33 $44 $40 $39 $38 $28 $163 $145 
Daily average Hartford Funds AUM$130,485 $122,528 $110,864 $119,632 $121,709 $119,738 $117,875 $112,210 $120,908 $117,914 
Return on assets (bps, net of tax) [3]
Net income15.6 14.4 14.1 12.0 13.0 13.3 12.9 10.9 14.1 12.5 
Core earnings*14.1 13.1 11.9 14.7 12.7 12.9 12.9 10.3 13.5 12.2 
ROE
Net income available to common stockholders [4]49.9 %48.2 %48.2 %50.2 %49.7 %48.0 %49.7 %51.3 %
Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains) excluded from core earnings, before tax(2.4 %)(0.9 %)0.3 %3.0 %(1.4 %)— %0.4 %0.7 %
Income tax benefit [2]0.3 %— %(0.3 %)(1.0 %)— %(0.3 %)(0.4)%(0.4)%
Impact of AOCI, excluded from core earnings ROE0.3 %0.3 %0.1 %(0.7 %)(0.5 %)(0.6 %)(0.6)%(0.4)%
Core earnings [4]48.1 %47.6 %48.3 %51.5 %47.8 %47.1 %49.1 %51.2 %
[1]The year ended December 31, 2020 and 2019 include a state tax expense (benefit) of ($2) and $2 respectively.
[2]Represents federal income tax benefit related to before tax items not included in core earnings.
[3]Represents annualized earnings divided by daily average assets under management ("AUM"), as measured in basis points ("bps") which represents one hundredth of one percent.
[4]Net income ROE and core earnings ROE are calculated by allocating a portion of debt, interest expense, preferred stock and preferred stock dividends accounted for within Corporate to Hartford Funds.


24


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
HARTFORD FUNDS
ASSET VALUE ROLLFORWARD
ASSETS UNDER MANAGEMENT BY ASSET CLASS
THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Equity Funds
Beginning balance $70,649 $66,838 $55,076 $71,629 $66,999 $68,474 $66,158 $56,986 $71,629 $56,986 
Sales4,303 3,545 5,038 5,313 2,888 3,003 3,761 4,358 18,199 14,010 
Redemptions(4,873)(5,102)(5,083)(5,701)(3,554)(3,867)(4,153)(3,893)(20,759)(15,467)
Net flows(570)(1,557)(45)(388)(666)(864)(392)465 (2,560)(1,457)
Change in market value and other 12,044 5,368 11,807 (16,165)5,296 (611)2,708 8,707 13,054 16,100 
Ending balance$82,123 $70,649 $66,838 $55,076 $71,629 $66,999 $68,474 $66,158 $82,123 $71,629 
Fixed Income Funds
Beginning balance $15,655 $14,771 $14,558 $16,130 $15,685 $15,569 $15,070 $14,467 $16,130 $14,467 
Sales2,108 1,640 1,667 1,782 1,421 1,420 1,274 1,314 7,197 5,429 
Redemptions(1,142)(1,121)(2,241)(2,632)(1,122)(1,491)(1,121)(1,138)(7,136)(4,872)
Net flows966 519 (574)(850)299 (71)153 176 61 557 
Change in market value and other 413 365 787 (722)146 187 346 427 843 1,106 
Ending balance$17,034 $15,655 $14,771 $14,558 $16,130 $15,685 $15,569 $15,070 $17,034 $16,130 
Multi-Strategy Investments Funds [1]
Beginning balance$21,116 $20,526 $18,407 $21,332 $20,429 $20,095 $19,540 $18,233 $21,332 $18,233 
Sales688 693 801 1,026 952 776 672 640 3,208 3,040 
Redemptions(798)(841)(733)(1,145)(825)(768)(823)(869)(3,517)(3,285)
Net flows(110)(148)68 (119)127 (151)(229)(309)(245)
Change in market value and other 1,639 738 2,051 (2,806)776 326 706 1,536 1,622 3,344 
Ending balance$22,645 $21,116 $20,526 $18,407 $21,332 $20,429 $20,095 $19,540 $22,645 $21,332 
Exchange-traded Products ("ETP") AUM
Beginning balance$2,621 $2,586 $2,574 $3,442 $2,847 $2,751 $2,457 $1,871 $3,442 $1,871 
Net flows(5)(80)(124)(67)458 127 285 462 (276)1,332 
Change in market value and other209 115 136 (801)137 (31)124 (341)239 
Ending balance$2,825 $2,621 $2,586 $2,574 $3,442 $2,847 $2,751 $2,457 $2,825 $3,442 
Mutual Fund and ETP AUM
Beginning balance$110,041 $104,721 $90,615 $112,533 $105,960 $106,889 $103,225 $91,557 $112,533 $91,557 
Sales - mutual fund7,099 5,878 7,506 8,121 5,261 5,199 5,707 6,312 28,604 22,479 
Redemptions - mutual fund(6,813)(7,064)(8,057)(9,478)(5,501)(6,126)(6,097)(5,900)(31,412)(23,624)
Net flows - ETP(5)(80)(124)(67)458 127 285 462 (276)1,332 
Net flows - mutual fund and ETP281 (1,266)(675)(1,424)218 (800)(105)874 (3,084)187 
Change in market value and other 14,305 6,586 14,781 (20,494)6,355 (129)3,769 10,794 15,178 20,789 
Ending balance
124,627 110,041 104,721 90,615 112,533 105,960 106,889 103,225 124,627 112,533 
Talcott Resolution life and annuity separate account AUM [2]14,809 13,669 13,123 11,538 14,425 14,021 14,412 14,364 14,809 14,425 
Hartford Funds AUM$139,436 $123,710 $117,844 $102,153 $126,958 $119,981 $121,301 $117,589 $139,436 $126,958 
[1]Includes balanced, allocation, and alternative investment products.
[2]Represents AUM of the life and annuity business sold in May 2018 that is still managed by the Company's Hartford Funds segment.
25



THE HARTFORD FINANCIAL SERVICES GROUP, INC.
CORPORATE
INCOME STATEMENTS
 
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Fee income $11 $13 $12 $13 $12 $14 $11 $13 $49 $50 
Other revenue (loss) [1](1)(21)73 28 24 10 34 53 96 
Net investment income15 10 17 24 22 66 
Net realized capital gains (losses)24 13 24 (39)13 22 22 
Total revenues40 8 113 (15)56 49 45 84 146 234 
Benefits, losses and loss adjustment expenses [2]15 19 
Insurance operating costs and other expenses17 29 21 17 20 33 13 76 83 
Loss on extinguishment of debt— — — — — 90 — — — 90 
Interest expense57 58 57 64 65 67 63 64 236 259 
Restructuring and other costs17 87 — — — — — — 104 — 
Total expenses93 155 92 91 91 182 99 79 431 451 
Income (loss) before income taxes(53)(147)21 (106)(35)(133)(54)5 (285)(217)
Income tax expense (benefit)(12)(39)(15)(6)(34)(11)(63)(46)
Net income (loss)(41)(108)18 (91)(29)(99)(43) (222)(171)
Preferred stock dividends11 — 21 21 
Net income (loss) available to common stockholders(46)(114)13 (96)(34)(110)(43)(5)(243)(192)
Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax(24)(12)(26)40 (2)— (8)(13)(22)(23)
Restructuring and other costs, before tax17 87 — — — — — — 104 — 
Loss on extinguishment of debt, before tax— — — — — 90 — — — 90 
Transaction costs, before tax [3]— — — — 15 — — 17 
Income tax expense (benefit) [4](18)(8)(4)(18)(17)(18)
Core losses$(51)$(57)$(6)$(64)$(39)$(37)$(35)$(15)$(178)$(126)
[1]The three months ended December 31, 2020 and 2019 include $(1) and $21, respectively, and the year ended December 31, 2020 and 2019 include $42 and $66, respectively, of income (loss) before tax from the Company's retained 9.7% equity interest in the limited partnership that acquired the life and annuity business sold in May 2018.
[2]Includes benefits, losses and loss adjustment expenses for run-off structured settlement and terminal funding agreement liabilities.
[3]Related to transaction costs incurred in connection with the acquisition of Navigators Group that are included in insurance operating costs and other expenses.
[4]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.
26



THE HARTFORD FINANCIAL SERVICES GROUP, INC.
INVESTMENT INCOME BEFORE TAX
CONSOLIDATED
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net Investment Income
Fixed maturities [1]
Taxable$280 $287 $280 $298 $319 $306 $296 $284 $1,145 $1,205 
Tax-exempt69 72 77 79 81 86 90 97 297 354 
Total fixed maturities349 359 357 377 400 392 386 381 1,442 1,559 
Equity securities12 12 15 12 12 39 46 
Mortgage loans44 44 42 42 47 37 41 40 172 165 
Limited partnerships and other alternative investments [2]152 83 (71)58 51 65 60 56 222 232 
Other [3]19 14 21 (12)11 42 32 
Subtotal576 509 355 477 524 511 506 493 1,917 2,034 
Investment expense(20)(17)(16)(18)(21)(21)(18)(23)(71)(83)
Total net investment income$556 $492 $339 $459 $503 $490 $488 $470 $1,846 $1,951 
Annualized investment yield, before tax [4]4.3 %3.8 %2.7 %3.7 %4.0 %4.0 %4.2 %4.1 %3.6 %4.1 %
Annualized limited partnerships and other alternative investment yield, before tax [4]32.3 %18.3 %(15.3 %)13.2 %11.9 %15.3 %13.9 %13.4 %12.3 %14.4 %
Annualized investment yield, before tax, excluding limited partnership and other alternative investments [4]*3.2 %3.3 %3.4 %3.3 %3.8 %3.6 %3.8 %3.7 %3.3 %3.7 %
Annualized investment yield, net of tax [4]3.5 %3.2 %2.2 %3.0 %3.3 %3.3 %3.4 %3.4 %3.0 %3.4 %
Annualized investment yield, net of tax, excluding limited partnership and other alternative investments [4]*2.6 %2.7 %2.8 %2.7 %3.1 %3.0 %3.1 %3.1 %2.7 %3.1 %
Average reinvestment rate [5]2.5 %2.1 %2.7 %2.9 %3.1 %3.1 %3.5 %4.1 %2.5 %3.4 %
Average sales/maturities yield [6]3.2 %3.5 %3.6 %3.3 %3.8 %4.1 %4.0 %4.1 %3.4 %4.0 %
Portfolio duration (in years) [7]4.9 5.0 5.0 4.8 5.0 4.9 4.9 4.8 4.9 5.0 
[1]Includes income on short-term investments.
[2]Other alternative investments include an insurer-owned life insurance policy, which is primarily invested in fixed income, private equity, and hedge funds.
[3]Includes changes in fair value of certain equity fund investments and income from derivatives that qualify for hedge accounting and are used to hedge fixed maturities.
[4]Represents annualized net investment income divided by the monthly average invested assets at amortized cost as applicable, excluding repurchase agreement and securities lending collateral, if any, and derivatives book value.
[5]Represents the annualized yield on fixed maturities and mortgage loans that were purchased during the respective period. Excludes U.S. Treasury securities and repurchase agreement and securities lending collateral, if any.
[6]Represents the annualized yield on fixed maturities and mortgage loans that were sold, matured, or redeemed, including calls and pay-downs, during the respective period. Excludes U.S. Treasury securities, cash equivalent securities, and repurchase agreement and securities lending collateral, if any.
[7]Excludes certain short-term investments.


27


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
INVESTMENT INCOME BEFORE TAX
PROPERTY & CASUALTY
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net Investment Income
Fixed maturities [1]
Taxable$207 $210 $206 $216 $232 $218 $201 $182 $839 $833 
Tax-exempt52 53 57 58 59 65 68 73 220 265 
Total fixed maturities259 263 263 274 291 283 269 255 1,059 1,098 
Equity securities10 26 31 
Mortgage loans30 31 30 29 32 26 28 27 120 113 
Limited partnerships and other alternative investments [2]128 72 (62)48 38 52 50 46 186 186 
Other [3]15 12 19 (14)32 26 
Subtotal439 384 253 347 379 373 362 340 1,423 1,454 
Investment expense(14)(13)(11)(13)(16)(15)(14)(17)(51)(62)
Total net investment income$425 $371 $242 $334 $363 $358 $348 $323 $1,372 $1,392 
Annualized investment yield, before tax [4]4.4 %3.9 %2.6 %3.6 %4.0 %4.0 %4.2 %4.2 %3.7 %4.1 %
Annualized limited partnerships and other alternative investment yield, before tax [4]32.9 %19.2 %(15.9 %)13.1 %10.6 %14.6 %13.9 %13.0 %12.5 %13.7 %
Annualized investment yield, before tax, excluding limited partnership and other alternative investments [4]3.2 %3.3 %3.5 %3.2 %3.7 %3.6 %3.8 %3.8 %3.3 %3.7 %
Annualized investment yield, net of tax [4]3.6 %3.3 %2.2 %3.0 %3.3 %3.3 %3.5 %3.6 %3.0 %3.4 %
Annualized investment yield, net of tax, excluding limited partnership and other alternative investments [4]2.6 %2.7 %2.9 %2.7 %3.1 %3.0 %3.2 %3.2 %2.7 %3.1 %
Average reinvestment rate [5]2.6 %2.0 %2.7 %2.9 %3.0 %3.1 %3.5 %4.1 %2.5 %3.4 %
Average sales/maturities yield [6]3.0 %3.4 %3.5 %3.2 %3.8 %4.1 %3.9 %4.1 %3.3 %3.9 %
Portfolio duration (in years) [7]4.9 5.0 4.9 4.7 4.8 4.8 4.8 4.9 4.9 4.8 
Footnotes [1] through [7] are explained on page 27.


28


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
INVESTMENT INCOME BEFORE TAX
GROUP BENEFITS
 THREE MONTHS ENDEDYEAR ENDED
 Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net Investment Income
Fixed maturities [1]
Taxable$72 $76 $73 $76 $79 $81 $81 $81 $297 $322 
Tax-exempt16 17 18 19 20 20 20 22 70 82 
Total fixed maturities88 93 91 95 99 101 101 103 367 404 
Equity securities— — 
Mortgage loans14 13 12 13 15 11 13 13 52 52 
Limited partnerships and other alternative investments [2]24 11 (9)10 13 13 10 10 36 46 
Other [3]— 
Subtotal130 121 97 120 128 127 125 127 468 507 
Investment expense(6)(4)(5)(5)(5)(6)(4)(6)(20)(21)
Total net investment income$124 $117 $92 $115 $123 $121 $121 $121 $448 $486 
Annualized investment yield, before tax [4]4.3 %4.1 %3.2 %4.0 %4.3 %4.2 %4.2 %4.2 %3.9 %4.2 %
Annualized limited partnerships and other alternative investment yield, before tax [4]29.4 %13.8 %(12.4 %)14.0 %18.2 %19.0 %14.0 %15.6 %11.5 %17.8 %
Annualized investment yield, before tax, excluding limited partnership and other alternative investments [4]3.5 %3.8 %3.6 %3.7 %3.9 %3.8 %3.9 %3.9 %3.7 %3.9 %
Annualized investment yield, net of tax [4]3.5 %3.3 %2.6 %3.3 %3.5 %3.4 %3.4 %3.4 %3.2 %3.4 %
Annualized investment yield, net of tax, excluding limited partnership and other alternative investments [4]2.9 %3.1 %3.0 %3.0 %3.2 %3.1 %3.2 %3.2 %3.0 %3.2 %
Average reinvestment rate [5]2.7 %2.4 %3.3 %3.2 %3.3 %3.4 %3.8 %4.0 %2.9 %3.7 %
Average sales/maturities yield [6]4.0 %3.8 %3.9 %4.0 %4.1 %4.3 %4.2 %4.0 %4.0 %4.1 %
Portfolio duration (in years) [7]6.0 6.2 6.1 5.9 6.1 6.0 5.9 5.8 6.0 6.1 
Footnotes [1] through [7] are explained on page 27.




29


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NET INVESTMENT INCOME
CONSOLIDATED
THREE MONTHS ENDEDYEAR ENDED
Net Investment Income by SegmentDec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net Investment Income
Commercial Lines$363 $316 $204 $277 $298 $291 $281 $259 $1,160 $1,129 
Personal Lines47 41 28 41 45 46 46 42 157 179 
P&C Other Operations15 14 10 16 20 21 21 22 55 84 
Total Property & Casualty425 371 242 334 363 358 348 323 1,372 1,392 
Group Benefits124 117 92 115 123 121 121 121 448 486 
Hartford Funds
Corporate15 10 17 24 22 66 
Total net investment income by segment$556 $492 $339 $459 $503 $490 $488 $470 $1,846 $1,951 
THREE MONTHS ENDEDYEAR ENDED
Net Investment Income From Limited Partnerships and Other Alternative InvestmentsDec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Total Property & Casualty$128 $72 $(62)$48 $38 $52 $50 $46 $186 $186 
Group Benefits24 11 (9)10 13 13 10 10 36 46 
Total net investment income from limited partnerships and other alternative investments [1]$152 $83 $(71)$58 $51 $65 $60 $56 $222 $232 
[1]Amounts are included above in total net investment income by segment.

30


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
COMPONENTS OF NET REALIZED CAPITAL GAINS (LOSSES)
CONSOLIDATED
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net Realized Capital Gains (Losses)
Gross gains on sales$54 $27 $96 $78 $44 $77 $69 $44 $255 $234 
Gross losses on sales(8)(12)(22)(8)(12)(4)(19)(21)(50)(56)
Equity securities [1]55 42 75 (386)73 19 30 132 (214)254 
Net credit losses on fixed maturities, AFS(1)(20)(12)(28)
Change in ACL on mortgage loans— (22)(2)(19)
Intent-to-sell impairments— — — (5)— — — — (5)— 
Net impairment losses— (1)— (2)(3)
Valuation allowances on mortgage loans— — — 
Other net gains (losses) [2](4)(55)104 (42)(2)(1)10 47 (35)
Total net realized capital gains (losses)102 6 109 (231)63 89 80 163 (14)395 
Net realized capital gains, included in core earnings, before tax(1)— (2)(1)(1)(1)(1)(3)(4)(6)
Total net realized capital gains (losses) excluded from core earnings, before tax101 6 107 (232)62 88 79 160 (18)389 
Income tax benefit (expense) related to net realized capital gains (losses) excluded from core earnings(21)(21)48 (11)(18)(18)(34)11 (81)
Total net realized capital gains (losses) excluded from core earnings, after tax$80 $11 $86 $(184)$51 $70 $61 $126 $(7)$308 
[1]Includes all changes in fair value and trading gains and losses for equity securities.
[2]Includes changes in value of non-qualifying derivatives, including credit derivatives, interest rate derivatives used to manage duration, and equity derivatives. Also includes periodic net coupon settlements on credit derivatives, which are included in core earnings, as well as transactional foreign currency revaluation.The twelve months ended December 31, 2020 included $75 of realized gains on terminated derivatives used to hedge against a decline in equity market levels and $48 of realized losses on sale of Continental Europe Operations.


31


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
COMPOSITION OF INVESTED ASSETS
CONSOLIDATED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019
 Amount [1]PercentAmountPercentAmountPercentAmount PercentAmount [1]Percent
Total investments$56,532 100.0 %$54,778 100.0 %$53,028 100.0 %$50,359 100.0 %$53,030 100.0 %
Asset-backed securities$1,564 3.5 %$1,490 3.4 %$1,416 3.3 %$1,348 3.4 %$1,476 3.5 %
Collateralized loan obligations2,780 6.2 %2,449 5.6 %2,187 5.2 %1,989 5.0 %2,183 5.2 %
Commercial mortgage-backed securities4,484 9.9 %4,444 10.1 %4,211 10.0 %4,302 10.6 %4,338 10.3 %
Corporate20,273 45.0 %19,416 44.1 %18,563 44.0 %16,798 41.8 %17,396 41.4 %
Foreign government/government agencies919 2.0 %984 2.2 %972 2.3 %1,063 2.6 %1,123 2.7 %
Municipal [2]9,503 21.1 %9,310 21.1 %9,394 22.2 %9,497 23.6 %9,498 22.5 %
Residential mortgage-backed securities4,107 9.2 %4,548 10.3 %3,895 9.3 %4,086 10.2 %4,869 11.4 %
U.S. Treasuries1,405 3.1 %1,403 3.2 %1,562 3.7 %1,122 2.8 %1,265 3.0 %
Total fixed maturities, AFS$45,035 100.0 %$44,044 100.0 %$42,200 100.0 %$40,205 100.0 %$42,148 100.0 %
U.S. government/government agencies$5,214 11.6 %$5,650 12.8 %$5,204 12.3 %$5,126 12.8 %$5,644 13.4 %
AAA6,848 15.2 %6,789 15.4 %6,471 15.3 %6,395 15.9 %6,617 15.7 %
AA8,453 18.8 %8,152 18.5 %8,013 19.0 %7,755 19.3 %8,146 19.3 %
A11,595 25.7 %11,414 25.9 %11,289 26.8 %10,541 26.2 %10,843 25.7 %
BBB10,856 24.1 %10,291 23.4 %9,590 22.7 %8,962 22.3 %9,530 22.6 %
BB1,507 3.3 %1,222 2.8 %1,112 2.6 %974 2.4 %877 2.1 %
B523 1.2 %480 1.1 %481 1.2 %408 1.0 %456 1.1 %
CCC31 0.1 %37 0.1 %31 0.1 %35 0.1 %26 0.1 %
CC & below— %— %— %— %— %
Total fixed maturities, AFS$45,035 100.0 %$44,044 100.0 %$42,200 100.0 %$40,205 100.0 %$42,148 100.0 %
[1]Amount represents the value at which the assets are presented in the Consolidating Balance Sheets (page 4).
[2]Primarily comprised of $7.0 billion in Property & Casualty, $2.3 billion in Group Benefits, and $0.2 billion in Corporate as of December 31, 2020.
32


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
INVESTED ASSET EXPOSURES
DECEMBER 31, 2020
Cost or
Amortized Cost
Fair ValuePercent of Total
Invested Assets
Top Ten Corporate Fixed Maturity, AFS and Equity Exposures by Sector
Financial services$5,087 $5,460 9.7 %
Consumer non-cyclical2,974 3,284 5.8 %
Technology and communications2,832 3,199 5.7 %
Utilities2,025 2,275 4.0 %
Capital goods1,526 1,663 2.9 %
Energy [1]1,495 1,637 2.9 %
Consumer cyclical1,530 1,636 2.9 %
Transportation757 839 1.5 %
Basic industry752 820 1.4 %
Other861 898 1.6 %
Total$19,839 $21,711 38.4 %
Top Ten Exposures by Issuer [2]
Apple Inc.$212 $244 0.4 %
IBM Corporation203 232 0.4 %
New York State Dormitory Authority200 212 0.4 %
Bank of America Corporation184 209 0.4 %
Comcast Corporation163 198 0.4 %
Commonwealth of Massachusetts179 193 0.4 %
Morgan Stanley167 191 0.3 %
Government of Canada180 184 0.3 %
Goldman Sachs Group Inc.160 181 0.3 %
Bristol-Myers Squibb Company156 180 0.3 %
Total$1,804 $2,024 3.6 %
[1]Excludes investments in foreign government, government agency securities or other fixed maturities that are correlated to energy exposure but are not direct obligations of, or exposures to, energy-related companies.
[2]Excludes U.S. government and government agency securities, mortgage obligations issued by government sponsored agencies, cash equivalent securities, exchange-traded mutual funds, and exposures resulting from derivative transactions.

33



THE HARTFORD FINANCIAL SERVICES GROUP, INC.
APPENDIX
BASIS OF PRESENTATION AND DEFINITIONS
All amounts are in millions, except for per share and ratio information, unless otherwise stated. Amounts presented throughout this document have been rounded for presentation purposes.
The Hartford Financial Services Group, Inc. (the "Company", "we", or "our") currently conducts business principally in five reporting segments: Commercial Lines, Personal Lines, Property & Casualty Other Operations ("P&C Other Operations"), Group Benefits and Hartford Funds, as well as a Corporate category.
Property & Casualty ("P&C") businesses consist of three reporting segments: Commercial Lines, Personal Lines and P&C Other Operations. Commercial Lines provides workers’ compensation, property, automobile, general liability, umbrella, professional liability, bond, marine, livestock and accident and health reinsurance to businesses in the United States ("U.S.") and internationally. Commercial Lines generally consists of products written for small businesses, middle market companies as well as national and multi-national accounts, largely distributed through retail agents and brokers, wholesale agents and global and specialty reinsurance brokers. Small commercial and middle market lines within middle & large commercial are generally referred to as standard commercial lines. Global specialty provides a variety of customized insurance products, including reinsurance. Personal Lines provides automobile, homeowners and personal umbrella coverages to individuals across the U.S., including a special program designed exclusively for members of AARP. P&C Other Operations includes certain property and casualty operations, managed by the Company, that have discontinued writing new business and represent approximately 90% of the Company's asbestos and environmental exposures.
Group Benefits provides group life, accident and disability coverage, group retiree health and voluntary benefits to individual members of employer groups and associations. Group Benefits offers disability underwriting, administration, claims processing and reinsurance to other insurers and self-funded employer plans.
Hartford Funds provides investment management, administration, distribution and related services to investors through investment products in domestic markets. Mutual fund and exchange-traded products are sold primarily through retail, bank trust and registered investment advisor channels.
The Company includes in the Corporate category reserves for run-off structured settlement and terminal funding agreement liabilities, restructuring costs, capital raising activities (including equity financing, debt financing and related interest expense), transaction expenses incurred in connection with an acquisition, purchase accounting adjustments related to goodwill, and other expenses not allocated to the reporting segments. Corporate also includes investment management fees and expenses related to managing third party business, including management of the invested assets of Talcott Resolution Life, Inc. and its subsidiaries ("Talcott Resolution"). Talcott Resolution is the holding company of the life and annuity business that we sold in May 2018. In addition, Corporate includes a 9.7% ownership interest in the legal entity that acquired the life and annuity business sold.
Certain operating and statistical measures for P&C Commercial Lines and for Personal Lines have been incorporated herein to provide supplemental data that indicate current trends in the Company's business. These measures include policies in-force, net new business premium, gross new business premium, premium retention, policy count retention and renewal earned and written price increases. Premium retention is defined as renewal premium written in the current period divided by total premium written in the prior period. Policy count retention represents the ratio of the number of policies renewed during the period divided by the number of policies from the previous policy term period. Renewal earned price increases represent the portions of the prior and current period renewal written price increases that have been earned based on the period of time the underlying renewal policies have been in effect. Renewal written price increases for Commercial Lines represent the combined effect of rate changes, amount of insurance and individual risk pricing decisions per unit of exposure since the prior year on policies that renewed and includes the combined effect of rate changes, amount of insurance and other changes in exposure. Net new business premium represents the amount of premiums charged, after ceded reinsurance, for policies issued to customers who were not insured with the Company in the previous policy term. Net new business premium plus renewal written premium equals total written premium. Gross new business premium represents the amount of premiums charged, before ceded reinsurance, for policies issued to customers who were not insured with the Company in the previous policy term. Gross new business premium plus gross renewal written premium less ceded reinsurance equals total written premium. For global specialty, gross new business premium is used by management, as it is thought to be more indicative of future growth, due to a significant portion of the book that is comprised of Global Re. For Personal Lines, renewal written price increases represent the total change in premium per policy since the prior year on those policies that renewed and includes the combined effect of rate changes, amount of insurance and other changes in exposure. For Personal Lines, other changes in exposure include, but are not limited to, the effect of changes in number of drivers, vehicles and incidents, as well as changes in customer policy elections, such as deductibles and limits.
The Company, along with others in the property and casualty insurance industry, uses underwriting ratios as measures of performance. The loss and loss adjustment expense ratio is the ratio of losses and loss adjustment expenses to earned premiums. The expense ratio is the ratio of underwriting expenses less fee income to earned premiums. Underwriting expenses included in the expense ratio consists of amortization of deferred policy acquisition costs and insurance operating costs and expenses, including certain centralized services and bad debt expense, but excluding integration and transaction costs associated with an acquired business.The policyholder dividend ratio is the ratio of policyholder dividends to earned premiums. The combined ratio is the sum of the loss and loss adjustment expense ratio, the expense ratio and the policyholder dividend ratio. These ratios are relative measurements that describe the related cost of losses, expenses and policyholder dividends for every $100 of earned premiums. A combined ratio below 100 demonstrates underwriting profit; a combined ratio above 100 demonstrates underwriting losses. The current accident year catastrophe ratio (a component of the loss ratio) represents the ratio of catastrophe losses and loss adjustment expenses incurred in the current accident year to earned premiums. The prior accident year loss and loss adjustment expense ratio (a component of the loss ratio) represents the increase (decrease) in the estimated cost of settling catastrophe and non-catastrophe claims incurred in prior accident years as recorded in the current calendar year divided by earned premiums.
A catastrophe is a severe loss, resulting from natural or man-made events, including risks such as fire, earthquake, windstorm, explosion, terrorist attack, civil unrest and similar events. Each catastrophe has unique characteristics and the events are unpredictable as to timing or loss amount. Catastrophe losses are not included in either earnings or in losses and loss adjustment expense reserves prior to occurrence of the catastrophe event. The Company believes that a discussion of the effect of catastrophes is meaningful for investors to understand the variability of periodic earnings. For U.S. events, a catastrophe is an event that causes $25 or more in industry insured property losses and affects a significant number of property and casualty policyholders and insurers, as defined by the Property Claim Service office of Verisk. For international events, the Company's approach is similar, informed, in part, by how Lloyd's of London defines catastrophes. The Company does not treat incurred benefits and losses arising from the COVID-19 pandemic as catastrophe losses.
The Company, along with others in the insurance industry, uses loss and expense ratios as measures of the Group Benefits segment's performance. The loss ratio is the ratio of benefits, losses and loss adjustment expenses, excluding those related to buyout premiums, to premiums and other considerations, excluding buyout premiums. The expense ratio is the ratio of insurance operating costs and other expenses (excluding integration and transaction costs associated with an acquired business) to premiums and other considerations, excluding buyout premiums. Buyout premiums represent takeover of open claim liabilities and other non-recurring premium amounts.
The Hartford Funds segment provides supplemental data on sales, redemptions, net flows and account value that indicate current trends in that segment.
34



DISCUSSION OF NON-GAAP AND OTHER FINANCIAL MEASURES
The Company uses non-GAAP and other financial measures in this Investor Financial Supplement to assist investors in analyzing the Company's operating performance. Because the Company's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing the Company's non-GAAP and other financial measures to those of other companies. Non-GAAP measures are indicated with an asterisk the first time they appear in this document.
Core earnings- The Hartford uses the non-GAAP measure core earnings as an important measure of the Company’s operating performance. The Hartford believes that core earnings provides investors with a valuable measure of the performance of the Company’s ongoing businesses because it reveals trends in our insurance and financial services businesses that may be obscured by including the net effect of certain items. Therefore, the following items are excluded from core earnings:
Certain realized capital gains and losses - Some realized capital gains and losses are primarily driven by investment decisions and external economic developments, the nature and timing of which are unrelated to the insurance and underwriting aspects of our business. Accordingly, core earnings excludes the effect of all realized gains and losses that tend to be highly variable from period to period based on capital market conditions. The Hartford believes, however, that some realized capital gains and losses are integrally related to our insurance operations, so core earnings includes net realized gains and losses such as net periodic settlements on credit derivatives. These net realized gains and losses are directly related to an offsetting item included in the income statement such as net investment income.
Restructuring and other costs - Costs incurred as part of a restructuring plan are not a recurring operating expense of the business.
Loss on extinguishment of debt - Largely consisting of make-whole payments or tender premiums upon paying debt off before maturity, these losses are not a recurring operating expense of the business.
Gains and losses on reinsurance transactions - Gains or losses on reinsurance, such as those entered into upon sale of a business or to reinsure loss reserves, are not a recurring operating expense of the business.
Integration and transaction costs in connection with an acquired business - As transaction costs are incurred upon acquisition of a business and integration costs are completed within a short period after an acquisition, they do not represent ongoing costs of the business.
Change in loss reserves upon acquisition of a business - These changes in loss reserves are excluded from core earnings because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition.
Deferred gain resulting from retroactive reinsurance and subsequent changes in the deferred gain - Retroactive reinsurance agreements economically transfer risk to the reinsurers and including the full benefit from retroactive reinsurance in core earnings provides greater insight into the economics of the business.
Change in valuation allowance on deferred taxes related to non-core components of pre-tax income - These changes in valuation allowances are excluded from core earnings because they relate to non-core components of pre-tax income, such as tax attributes like capital loss carryforwards.
Results of discontinued operations - These results are excluded from core earnings for businesses sold or held for sale because such results could obscure the ability to compare period over period results for our ongoing businesses.
In addition to the above components of net income available to common stockholders that are excluded from core earnings, preferred stock dividends declared, which are excluded from net income available to common stockholders, are included in the determination of core earnings. Preferred stock dividends are a cost of financing more akin to interest expense on debt and are expected to be a recurring expense as long as the preferred stock is outstanding.
Net income (loss) and net income (loss) available to common stockholders are the most directly comparable U.S. GAAP measures to core earnings. Core earnings should not be considered as a substitute for net income (loss) or net income (loss) available to common stockholders and does not reflect the overall profitability of the Company’s business. Therefore, The Hartford believes that it is useful for investors to evaluate net income (loss), net income (loss) available to common stockholders, and core earnings when reviewing the Company’s performance. A reconciliation of net income (loss) available to common stockholders to core earnings is set forth on page 2.
Core earnings per share-This is a non-GAAP per share measure calculated using the non-GAAP financial measure core earnings rather than the GAAP measure net income. The Company believes that core earnings per share provides investors with a valuable measure of the Company's operating performance for the same reasons applicable to its underlying measure, core earnings. Net income (loss) available to common stockholders per share (defined as "net income (loss) per share") is the most directly comparable U.S. GAAP measures. Core earnings per share should not be considered as a substitute for net income (loss) per share and does not reflect the overall profitability of the Company's business. Therefore, the Company believes that it is useful for investors to evaluate net income (loss) per share and core earnings per share when reviewing our performance. A reconciliation of net income (loss) available to common stockholders per share to core earnings per share is set forth below.
35


BASIC EARNINGS PER SHARE
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net Income available to common stockholders per share
$1.48 $1.26 $1.29 $0.75 $1.51 $1.45 $1.03 $1.74 $4.79 $5.72 
Adjustments made to reconcile net income available to common stockholders per share to core earnings per share:
Net realized capital losses (gains), excluded from core earnings, before tax
(0.28)(0.02)(0.30)0.65 (0.17)(0.24)(0.22)(0.44)0.05 (1.08)
Restructuring and other costs, before tax0.05 0.24 — — — — — 0.29 — 
Loss on extinguishment of debt, before tax
— — — — — 0.25 — — — 0.25 
Loss on reinsurance transactions, before tax
— — — — — — 0.25 — — 0.25 
Integration and transaction costs associated with an acquired business, before tax
0.03 0.04 0.04 0.04 0.06 0.08 0.09 0.03 0.14 0.25 
Change in loss reserves upon acquisition of a business, before tax
— — — — — — 0.27 — — 0.27 
Change in deferred gain on retroactive reinsurance, before tax
0.60 0.04 0.15 0.08 0.04 — — — 0.87 0.04 
Income tax expense (benefit) on items excluded from core earnings
(0.11)(0.09)0.04 (0.17)0.01 (0.02)(0.08)0.08 (0.32)0.01 
Core earnings per share$1.77 $1.47 $1.22 $1.35 $1.45 $1.52 $1.34 $1.41 $5.82 $5.71 
Core earnings per diluted share-This non-GAAP per share measure is calculated using the non-GAAP financial measure core earnings rather than the GAAP measure net income. The Company believes that core earnings per diluted share provides investors with a valuable measure of the Company's operating performance for the same reasons applicable to its underlying measure, core earnings. Net income (loss) available to common stockholders per diluted common share is the most directly comparable GAAP measures. Core earnings per diluted share should not be considered as a substitute for net income (loss) available to common stockholders per diluted common share and does not reflect the overall profitability of the Company's business. Therefore, the Company believes that it is useful for investors to evaluate net income (loss) available to common stockholders per diluted common share and core earnings per diluted share when reviewing the Company's performance. A reconciliation of net income available to common stockholders per diluted share to core earnings per diluted share is set forth below.
DILUTED EARNINGS PER SHARE
THREE MONTHS ENDED
YEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net Income available to common stockholders per diluted share$1.47 $1.26 $1.29 $0.74 $1.49 $1.43 $1.02 $1.71 $4.76 $5.66 
Adjustments made to reconcile net income available to common stockholders per diluted share to core earnings per diluted share:
Net realized capital losses (gains), excluded from core earnings, before tax(0.28)(0.02)(0.30)0.64 (0.17)(0.24)(0.22)(0.44)0.05 (1.07)
Restructuring and other costs, before tax0.05 0.24 — — — — — 0.29 — 
Loss on extinguishment of debt, before tax
— — — — — 0.25 — — — 0.25 
Loss on reinsurance transactions, before tax
— — — — — — 0.25 — — 0.25 
Integration and transaction costs associated with an acquired business, before tax
0.03 0.04 0.04 0.04 0.06 0.08 0.08 0.03 0.14 0.25 
Change in loss reserves upon acquisition of a business, before tax
— — — — — — 0.27 — — 0.27 
Change in deferred gain on retroactive reinsurance, before tax
0.59 0.04 0.15 0.08 0.04 — — — 0.87 0.04 
Income tax expense (benefit) on items excluded from core earnings
(0.10)(0.10)0.04 (0.16)0.01 (0.02)(0.07)0.09 (0.33)— 
Core earnings per diluted share
$1.76 $1.46 $1.22 $1.34 $1.43 $1.50 $1.33 $1.39 $5.78 $5.65 
Book value per diluted share (excluding AOCI)-This is a non-GAAP per share measure that is calculated by dividing (a) common stockholders' equity, excluding AOCI, after tax, by (b) common shares outstanding and dilutive potential common shares. The Company provides this measure to enable investors to analyze the amount of the Company's net worth that is primarily attributable to the Company's business operations. The Company believes that excluding AOCI from the numerator is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. Book value per diluted share is the most directly comparable U.S. GAAP measure. Reconciliations of book value per common share and book value per diluted share to book value per common share, excluding AOCI and book value per diluted share, excluding AOCI, are set forth on page 1.
Core Earnings Return on Equity- The Company provides different measures of the return on stockholders' equity (ROE). Core earnings ROE is calculated based on non-GAAP financial measures. Core earnings ROE is calculated by dividing (a) the non-GAAP measure core earnings for the prior four fiscal quarters by (b) the non-GAAP measure average common stockholders' equity, excluding AOCI. Net income ROE is the most directly comparable U.S. GAAP measure. The Company excludes AOCI in the calculation of core earnings ROE to provide investors with a measure of how effectively the Company is investing the portion of the Company's net worth that is primarily attributable to the Company's business operations. The Company provides to investors return on equity measures based on its non-GAAP core earnings financial measure for the reasons set forth in the core earnings definition. A reconciliation of Net income (loss) ROE to Core earnings ROE is set forth below:
36


 
LAST TWELVE MONTHS ENDED
 
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019
Net income ROE10.0 %10.4 %11.3 %11.8 %14.4 %12.0 %11.8 %13.5 %
Adjustments to reconcile net income (loss) ROE to core earnings ROE:
Net realized capital losses (gains), excluded from core earnings, before tax0.1 %0.3 %(0.2 %)— %(2.7 %)(1.1 %)(0.7)%(0.5)%
Restructuring and other costs, before tax0.6 %0.5 %— %— %— %— %— %— %
Loss on extinguishment of debt, before tax
— %— %0.6 %0.6 %0.6 %0.6 %— %— %
Loss on reinsurance transaction, before tax
— %— %— %0.6 %0.6 %0.6 %0.7 %— %
Integration and transaction costs associated with an acquired business, before tax
0.3 %0.4 %0.5 %0.6 %0.6 %0.6 %0.5 %0.3 %
Changes in loss reserves upon acquisition of a business, before tax— %— %— %0.7 %0.7 %0.7 %0.7 %— %
Change in deferred gain on retroactive reinsurance, before tax1.8 %0.7 %0.6 %0.3 %0.1 %— %— %— %
Income tax expense (benefit) on items not included in core earnings(0.7 %)(0.4 %)(0.3 %)(0.6 %)— %(0.7 %)(0.5)%(0.3)%
 Income from discontinued operations, net of tax — %— %— %— %— %— %— %(1.1)%
Impact of AOCI, excluded from denominator of core earnings ROE0.6 %0.4 %0.2 %(0.7 %)(0.7 %)(0.4 %)(0.8)%(0.4)%
Core earnings ROE12.7 %12.3 %12.7 %13.3 %13.6 %12.3 %11.7 %11.5 %
Common stockholders' equity, excluding AOCI- This non-GAAP measure is calculated as total stockholders' equity less preferred stock and AOCI. Total stockholders' equity is the most directly comparable GAAP measure. The Company provides this measure to enable investors to analyze the amount of the Company's net worth that is primarily attributable to the Company's business operations. The Company believes that excluding AOCI is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. A reconciliation of common stockholders' equity to its most directly comparable GAAP measure, total stockholders' equity, is set forth on page 5.
Total capitalization, excluding AOCI, net of tax- This non-GAAP measure is calculated as total debt plus total stockholders' equity, excluding the impacts of AOCI included in shareholders’ equity. Total capitalization, including AOCI, net of tax is the most directly comparable GAAP measure. Total debt to capitalization ratio excluding, AOCI is calculated by dividing total debt to total capitalization excluding, AOCI, net of tax. The Company provides this measure to enable investors to analyze the Company’s financial leverage. The Company believes that excluding AOCI is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. Reconciliations of capitalization metrics, are set forth on page 5.
Underwriting gain (loss)- The Hartford's management evaluates profitability of the Commercial and Personal Lines segments primarily on the basis of underwriting gain or loss. Underwriting gain (loss) is a before tax non-GAAP measure that represents earned premiums less incurred losses, loss adjustment expenses and underwriting expenses. Net income (loss) is the most directly comparable GAAP measure. Underwriting gain (loss) is influenced significantly by earned premium growth and the adequacy of The Hartford's pricing. Underwriting profitability over time is also greatly influenced by The Hartford's underwriting discipline, as management strives to manage exposure to loss through favorable risk selection and diversification, effective management of claims, use of reinsurance and its ability to manage its expenses. The Hartford believes that the measure underwriting gain (loss) provides investors with a valuable measure of profitability, before tax, derived from underwriting activities, which are managed separately from the Company's investing activities. Reconciliations of net income (loss) to underwriting gain (loss) for the Company's P&C businesses are set forth below.
Underlying underwriting gain (loss)-This non-GAAP measure of underwriting profitability represents underwriting gain (loss) before current accident year catastrophes, PYD and current accident year change in loss reserves upon acquisition of a business. The most directly comparable GAAP measure is net income (loss). The Company believes underlying underwriting gain (loss) is important to understand the Company’s periodic earnings because the volatile and unpredictable nature (i.e., the timing and amount) of catastrophes and prior accident year reserve development could obscure underwriting trends. The changes to loss reserves upon acquisition of a business are also excluded from underlying underwriting gain (loss) because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. Reconciliation of net income (loss) to underlying underwriting gain (loss) for the Company's P&C businesses are set forth below.
37


PROPERTY & CASUALTY
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net income$468 $404 $310 $224 $377 $448 $264 $482 $1,406 $1,571 
Adjustments to reconcile net income to underlying underwriting gain:
Net investment income(425)(371)(242)(334)(363)(358)(348)(323)(1,372)(1,392)
Net realized capital losses (gains)(54)21 (74)173 (52)(73)(66)(143)66 (334)
Net servicing and other expense (income)10 14 (2)17 24 
Loss on reinsurance transaction— — — — — — 91 — — 91 
Income tax expense 99 73 88 54 85 106 60 107 314 358 
Underwriting gain 91 131 89 120 57 137 3 121 431 318 
Current accident year catastrophes55 229 248 74 115 106 138 104 606 463 
Prior accident year development184 (75)(268)23 (42)(47)35 (11)(136)(65)
Current accident year change in loss reserves upon acquisition of a business— — — — — — 29 — — 29 
Underlying underwriting gain$330 $285 $69 $217 $130 $196 $205 $214 $901 $745 
COMMERCIAL LINES
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net income$478 $323 $(66)$121 $302 $336 $191 $363 $856 $1,192 
Adjustments to reconcile net income to underlying underwriting gain:
Net servicing loss (income)(2)(1)— (1)(2)(2)(4)(2)
Net investment income(363)(316)(204)(277)(298)(291)(281)(259)(1,160)(1,129)
Net realized capital losses (gains)(45)26 (64)143 (42)(60)(54)(115)60 (271)
Other expense 10 11 11 20 35 38 
Loss on reinsurance transaction— — — — — — 91 — — 91 
Income tax expense (benefit)105 52 (9)28 68 79 44 79 176 270 
Underwriting gain (loss)183 92 (332)20 42 82 (5)70 (37)189 
Current accident year catastrophes42 107 193 55 89 74 90 70 397 323 
Prior accident year development(17)(57)77 41 (37)(19)22 (10)44 (44)
Current accident year change in loss reserves upon acquisition of a business— — — — — — 29 — — 29 
Underlying underwriting gain (loss)$208 $142 $(62)$116 $94 $137 $136 $130 $404 $497 
38


PERSONAL LINES
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net income$170 $79 $371 $98 $66 $94 $62 $96 $718 $318 
Adjustments to reconcile net income (loss) to underlying underwriting gain:
Net servicing income(4)(5)(3)(2)(2)(4)(4)(3)(14)(13)
Net investment income(47)(41)(28)(41)(45)(46)(46)(42)(157)(179)
Net realized capital losses (gains)(7)(3)(8)23 (7)(9)(8)(19)(43)
Other expense (income)— (1)— — — (1)
Income tax expense42 20 97 25 16 23 14 23 184 76 
Underwriting gain 154 52 428 103 28 58 20 54 737 160 
Current accident year catastrophes13 122 55 19 26 32 48 34 209 140 
Prior accident year development(42)(29)(349)(18)(17)(28)(1)(438)(42)
Underlying underwriting gain$125 $145 $134 $104 $37 $62 $72 $87 $508 $258 
P&C OTHER OPERATIONS
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net income (loss)$(180)$2 $5 $5 $9 $18 $11 $23 $(168)$61 
Adjustments to reconcile net income to underlying underwriting gain (loss):
Net investment income(15)(14)(10)(16)(20)(21)(21)(22)(55)(84)
Net realized capital losses (gains)(2)(2)(2)(3)(4)(4)(9)(20)
Other expense income(1)— — — — — — — (1)— 
Income tax expense (benefit)(48)— (46)12 
Underwriting loss(246)(13)(7)(3)(13)(3)(12)(3)(269)(31)
Prior accident year development243 11 — 12 — — 258 21 
Underlying underwriting loss$(3)$(2)$(3)$(3)$(1)$(3)$(3)$(3)$(11)$(10)
Underlying combined ratio-This non-GAAP financial measure of underwriting results represents the combined ratio before catastrophes, prior accident year development and current accident year change in loss reserves upon acquisition of a business. Combined ratio is the most directly comparable GAAP measure. The underlying combined ratio represents the combined ratio for the current accident year, excluding the impact of current accident year catastrophes and current accident year change in loss reserves upon acquisition of a business. The Company believes this ratio is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses and prior accident year loss and loss adjustment expense reserve development. The changes to loss reserves upon acquisition of a business are excluded from underlying combined ratio because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. A reconciliation of the combined ratio to the underlying combined ratio for Property & Casualty, Commercial Lines, and Personal Lines is set forth on pages 11, 14 and 18, respectively.
39


Core earnings margin- The Hartford uses the non-GAAP measure core earnings margin to evaluate, and believes it is an important measure of, the Group Benefits segment's operating performance. Core earnings margin is calculated by dividing core earnings by revenues, excluding buyouts and realized gains (losses). Net income margin, calculated by dividing net income by revenues, is the most directly comparable U.S. GAAP measure. The Company believes that core earnings margin provides investors with a valuable measure of the performance of Group Benefits because it reveals trends in the business that may be obscured by the effect of buyouts and realized gains (losses) as well as other items excluded in the calculation of core earnings. Core earnings margin should not be considered as a substitute for net income margin and does not reflect the overall profitability of Group Benefits. Therefore, the Company believes it is important for investors to evaluate both core earnings margin and net income margin when reviewing performance. A reconciliation of net income margin to core earnings margin is set forth below.
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Net income margin3.9 %8.0 %6.7 %6.9 %10.5 %9.6 %7.3 %7.7 %6.4 %8.8 %
Adjustments to reconcile net income margin to core earnings margin:
Net realized capital losses (gains) excluded from core earnings, before tax(1.1)%(0.6)%(0.1)%0.6 %(0.5)%(0.9)%(0.4)%(0.3)%(0.4)%(0.5)%
Integration and transaction costs associated with acquired business, before tax0.2 %0.3 %0.3 %0.3 %0.5 %0.6 %0.7 %0.6 %0.3 %0.6 %
Income tax expense (benefit)0.3 %0.2 %(0.1)%(0.1)%0.1 %0.1 %(0.1)%— %— %— %
Impact of excluding buyouts from denominator of core earnings margin— %— %0.1 %0.1 %— %— %— %— %0.1 %— %
Core earnings margin3.3 %7.9 %6.9 %7.8 %10.6 %9.4 %7.5 %8.0 %6.4 %8.9 %
Return on Assets ("ROA"), Core Earnings- The Company uses this non-GAAP financial measure to evaluate, and believes is an important measure of, the Hartford Funds segment’s operating performance. ROA, core earnings is calculated by dividing annualized core earnings by a daily average AUM. ROA is the most directly comparable U.S. GAAP measure. The Company believes that ROA, core earnings, provides investors with a valuable measure of the performance of the Hartford Funds segment because it reveals trends in our business that may be obscured by the effect of items excluded in the calculation of core earnings. ROA, core earnings, should not be considered as a substitute for ROA and does not reflect the overall profitability of our Hartford Funds business. Therefore, the Company believes it is important for investors to evaluate both ROA, and ROA, core earnings when reviewing the Hartford Funds segment performance. A reconciliation of ROA to ROA, core earnings is set forth below.
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Return on Assets ("ROA") 15.6 14.4 14.1 12.0 13.0 13.3 12.9 10.9 14.1 12.5 
Adjustments to reconcile ROA to ROA, core earnings:
Effect of net realized capital losses (gains), excluded from core earnings, before tax(1.8)(1.6)(2.9)3.7 (0.3)(0.4)— (0.6)(0.7)(0.3)
Effect of income tax expense0.3 0.3 0.7 (1.0)— — — — 0.1 — 
Return on Assets ("ROA"), core earnings 14.1 13.1 11.9 14.7 12.7 12.9 12.9 10.3 13.5 12.2 

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Net investment income, excluding limited partnerships and other alternative investments- This non-GAAP measure is the amount of net investment income, on a Consolidated, P&C or Group Benefits level earned from invested assets, excluding the net investment income related to limited partnerships and other alternative investments. The Company believes that net investment income, excluding limited partnerships and other alternative instruments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative instruments. Net investment income is the most directly comparable GAAP measure. A reconciliation of net investment income to net investment income, excluding limited partnerships and other alternative investments is set forth below.
CONSOLIDATED
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Total net investment income$556 $492 $339 $459 $503 $490 $488 $470 $1,846 $1,951 
Adjustment for loss (gain) from limited partnerships and other alternative investments(152)(83)71 (58)(51)(65)(60)(56)(222)(232)
Net investment income excluding limited partnerships and other alternative investments$404 $409 $410 $401 $452 $425 $428 $414 $1,624 $1,719 
PROPERTY & CASUALTY
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Total net investment income$425 $371 $242 $334 $363 $358 $348 $323 $1,372 $1,392 
Adjustment for loss (gain) from limited partnerships and other alternative investments(128)(72)62 (48)(38)(52)(50)(46)(186)(186)
Net investment income excluding limited partnerships and other alternative investments$297 $299 $304 $286 $325 $306 $298 $277 $1,186 $1,206 
GROUP BENEFITS
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Total net investment income$124 $117 $92 $115 $123 $121 $121 $121 $448 $486 
Adjustment for loss (gain) from limited partnerships and other alternative investments(24)(11)(10)(13)(13)(10)(10)(36)(46)
Net investment income excluding limited partnerships and other alternative investments$100 $106 $101 $105 $110 $108 $111 $111 $412 $440 
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Annualized investment yield, excluding limited partnerships and other alternative investments-This non-GAAP measure is calculated as (a) the annualized net investment income, on a Consolidated, P&C or Group Benefits level, excluding limited partnerships and other alternative investments, divided by (b) the monthly average invested assets at amortized cost, excluding repurchase agreement and securities lending collateral, derivatives book value, and limited partnerships and other alternative investments. The Company believes that annualized investment yield, excluding limited partnerships and other alternative investments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative investments. Annualized investment yield is the most directly comparable GAAP measure. A reconciliation of annualized investment yield to annualized investment yield, excluding limited partnerships and other alternative investments is set forth below.
CONSOLIDATED
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Annualized investment yield4.3 %3.8 %2.7 %3.7 %4.0 %4.0 %4.2 %4.1 %3.6 %4.1 %
Adjustment for loss (gain) from limited partnerships and other alternative investments(1.1)%(0.5)%0.7 %(0.4)%(0.2)%(0.4)%(0.4)%(0.4)%(0.3)%(0.4)%
Annualized investment yield excluding limited partnerships and other alternative investments3.2 %3.3 %3.4 %3.3 %3.8 %3.6 %3.8 %3.7 %3.3 %3.7 %
PROPERTY & CASUALTY
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Annualized investment yield4.4 %3.9 %2.6 %3.6 %4.0 %4.0 %4.2 %4.2 %3.7 %4.1 %
Adjustment for loss (gain) from limited partnerships and other alternative investments(1.2)%(0.6)%0.9 %(0.4)%(0.3)%(0.4)%(0.4)%(0.4)%(0.4)%(0.4)%
Annualized investment yield excluding limited partnerships and other alternative investments3.2 %3.3 %3.5 %3.2 %3.7 %3.6 %3.8 %3.8 %3.3 %3.7 %
GROUP BENEFITS
THREE MONTHS ENDEDYEAR ENDED
Dec 31 2020Sept 30 2020Jun 30 2020Mar 31 2020Dec 31 2019Sept 30 2019Jun 30 2019Mar 31 2019Dec 31 2020Dec 31 2019
Annualized investment yield4.3 %4.1 %3.2 %4.0 %4.3 %4.2 %4.2 %4.2 %3.9 %4.2 %
Adjustment for loss (gain) from limited partnerships and other alternative investments(0.8)%(0.3)%0.4 %(0.3)%(0.4)%(0.4)%(0.3)%(0.3)%(0.2)%(0.3)%
Annualized investment yield excluding limited partnerships and other alternative investments3.5 %3.8 %3.6 %3.7 %3.9 %3.8 %3.9 %3.9 %3.7 %3.9 %
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