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Premiums Receivable - Rollforward of Premiums Receivable and Agents' Balances (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2020
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss $ (139) $ (145)
Premium Receivable, Credit Loss Expense (Reversal) (51) (81)
Premium Receivable, Allowance for Credit Loss, Writeoff 8 23
Premium Receivable, Allowance for Credit Loss, Recovery (1) (3)
Premium Receivable, Allowance for Credit Loss (183) (183)
Premiums Receivable, Due in One Year or Less, Excluding Receivables for Loss within a Deductible and Retrospectively-Rated Policy Premiums [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss (98) (85)
Premium Receivable, Credit Loss Expense (Reversal) (48) (76)
Premium Receivable, Allowance for Credit Loss, Writeoff 8 23
Premium Receivable, Allowance for Credit Loss, Recovery (1) (3)
Premium Receivable, Allowance for Credit Loss (139) (139)
Premiums Receivable, Loss Within a Deductible and Retrospectively-Rated Policy Premiums [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss (41) (60)
Premium Receivable, Credit Loss Expense (Reversal) (3) (5)
Premium Receivable, Allowance for Credit Loss, Writeoff 0 0
Premium Receivable, Allowance for Credit Loss, Recovery 0 0
Premium Receivable, Allowance for Credit Loss (44) (44)
Cumulative Effect, Period of Adoption, Adjustment [Member] | Accounting Standards Update 2016-13 [Member] | Premiums Receivable [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss 0 (23)
Cumulative Effect, Period of Adoption, Adjustment [Member] | Premiums Receivable, Due in One Year or Less, Excluding Receivables for Loss within a Deductible and Retrospectively-Rated Policy Premiums [Member] | Accounting Standards Update 2016-13 [Member] | Premiums Receivable [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss 0 (2)
Cumulative Effect, Period of Adoption, Adjustment [Member] | Premiums Receivable, Loss Within a Deductible and Retrospectively-Rated Policy Premiums [Member] | Accounting Standards Update 2016-13 [Member] | Premiums Receivable [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss 0 (21)
Cumulative Effect, Period of Adoption, Adjusted Balance [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss (139) (122)
Cumulative Effect, Period of Adoption, Adjusted Balance [Member] | Premiums Receivable, Due in One Year or Less, Excluding Receivables for Loss within a Deductible and Retrospectively-Rated Policy Premiums [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss (98) (83)
Cumulative Effect, Period of Adoption, Adjusted Balance [Member] | Premiums Receivable, Loss Within a Deductible and Retrospectively-Rated Policy Premiums [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss $ (41) $ (39)