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Premiums Receivable - Rollforward of Premiums Receivable and Agents' Balances (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Jan. 01, 2020
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss $ (145)  
Premium Receivable, Credit Loss Expense (Reversal) (30)  
Premium Receivable, Allowance for Credit Loss, Writeoff 15  
Premium Receivable, Allowance for Credit Loss, Recovery (2)  
Premium Receivable, Allowance for Credit Loss (139)  
Accounting Standards Update 2016-13 [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
New Accounting Pronouncement or Change in Accounting Principle, Cumulative Effect of Change on Equity or Net Assets   $ (2)
Accounting Standards Update 2016-13 [Member] | Premiums Receivable [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
New Accounting Pronouncement or Change in Accounting Principle, Cumulative Effect of Change on Equity or Net Assets   23
Premiums Receivable, Due in One Year or Less, Excluding Receivables for Loss within a Deductible and Retrospectively-Rated Policy Premiums [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss (85)  
Premium Receivable, Credit Loss Expense (Reversal) (28)  
Premium Receivable, Allowance for Credit Loss, Writeoff 15  
Premium Receivable, Allowance for Credit Loss, Recovery (2)  
Premium Receivable, Allowance for Credit Loss (98)  
Premiums Receivable, Due in One Year or Less, Excluding Receivables for Loss within a Deductible and Retrospectively-Rated Policy Premiums [Member] | Accounting Standards Update 2016-13 [Member] | Premiums Receivable [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
New Accounting Pronouncement or Change in Accounting Principle, Cumulative Effect of Change on Equity or Net Assets   2
Premiums Receivable, Loss Within a Deductible and Retrospectively-Rated Policy Premiums [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
Premium Receivable, Allowance for Credit Loss (60)  
Premium Receivable, Credit Loss Expense (Reversal) (2)  
Premium Receivable, Allowance for Credit Loss, Writeoff 0  
Premium Receivable, Allowance for Credit Loss, Recovery 0  
Premium Receivable, Allowance for Credit Loss $ (41)  
Premiums Receivable, Loss Within a Deductible and Retrospectively-Rated Policy Premiums [Member] | Accounting Standards Update 2016-13 [Member] | Premiums Receivable [Member]    
Premium Receivable, Allowance for Credit Loss [Roll Forward]    
New Accounting Pronouncement or Change in Accounting Principle, Cumulative Effect of Change on Equity or Net Assets   $ 21