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Segment Information - Non-insurance Revenue from Customers (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Segment Reporting Information [Line Items]    
Insurance Commissions and Fees $ 320 $ 314
Other revenues 17 53
Non-insurance revenues with customers 341 339
Installment billing fees [Member] | Operating Segments [Member] | Property and Casualty, Commercial Insurance [Member]    
Segment Reporting Information [Line Items]    
Insurance Commissions and Fees 8 9
Installment billing fees [Member] | Operating Segments [Member] | Property and Casualty, Personal Insurance [Member]    
Segment Reporting Information [Line Items]    
Insurance Commissions and Fees 9 9
Insurance servicing fees [Member] | Operating Segments [Member] | Property and Casualty, Personal Insurance [Member]    
Segment Reporting Information [Line Items]    
Other revenues 19 19
Administrative services fees [Member] | Operating Segments [Member] | Group Insurance Policy [Member]    
Segment Reporting Information [Line Items]    
Insurance Commissions and Fees 43 45
Advisor, distribution and other management fees [Member] | Operating Segments [Member] | Mutual Fund [Member]    
Segment Reporting Information [Line Items]    
Insurance Commissions and Fees 224 217
Other fees [Member] | Operating Segments [Member] | Mutual Fund [Member]    
Segment Reporting Information [Line Items]    
Insurance Commissions and Fees 23 21
Investment management and other fees [Member] | Corporate    
Segment Reporting Information [Line Items]    
Insurance Commissions and Fees 13 13
Transaction service fees [Member] | Corporate    
Segment Reporting Information [Line Items]    
Other revenues $ 2 $ 6