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Segment Information - Non-insurance Revenue from Customers (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Segment Reporting Information [Line Items]        
Insurance Commissions and Fees $ 330 $ 344 $ 970 $ 994
Other revenues 44 29 129 73
Non-insurance revenues with customers 359 373 1,052 1,067
Installment billing fees [Member] | Operating Segments [Member] | Property and Casualty, Commercial Insurance [Member]        
Segment Reporting Information [Line Items]        
Insurance Commissions and Fees 8 9 26 26
Installment billing fees [Member] | Operating Segments [Member] | Property and Casualty, Personal Insurance [Member]        
Segment Reporting Information [Line Items]        
Insurance Commissions and Fees 9 10 28 30
Insurance servicing fees [Member] | Operating Segments [Member] | Property and Casualty, Personal Insurance [Member]        
Segment Reporting Information [Line Items]        
Other revenues 23 24 65 66
Administrative services fees [Member] | Operating Segments [Member] | Group Insurance Policy [Member]        
Segment Reporting Information [Line Items]        
Insurance Commissions and Fees 45 43 135 131
Advisor, distribution and other management fees [Member] | Operating Segments [Member] | Mutual Fund [Member]        
Segment Reporting Information [Line Items]        
Insurance Commissions and Fees 232 245 677 722
Other fees [Member] | Operating Segments [Member] | Mutual Fund [Member]        
Segment Reporting Information [Line Items]        
Insurance Commissions and Fees 22 21 65 63
Investment management and other fees [Member] | Corporate        
Segment Reporting Information [Line Items]        
Insurance Commissions and Fees 14 15 38 21
Transaction service fees [Member] | Corporate        
Segment Reporting Information [Line Items]        
Other revenues $ 6 $ 6 $ 18 $ 8