XML 103 R46.htm IDEA: XBRL DOCUMENT

Reserve for Unpaid Losses and Loss Adjustment Expenses (Tables)

12 Months Ended

Dec. 31, 2018

Liability for Unpaid Claims and Claims Adjustment Expense, Activity in Liability [Abstract]

Liabilities for Unpaid Losses and Loss Adjustment Expenses

(Favorable) Unfavorable Prior Accident Year Development



	For the years ended December 31,
	2018			2017			2016
Workers’ compensation	$	(164	)	$	(79	)	$	(119	)
Workers’ compensation discount accretion	40			28			28
General liability	52			11			65
Package business	(26		)	(25		)	65
Commercial property	(12		)	(8		)	1
Professional liability	(12		)	1			(37		)
Bond	2			32			(8		)
Automobile liability - Commercial Lines	(15		)	17			57
Automobile liability - Personal Lines	(18		)	—			160
Homeowners	(25		)	(14		)	(10		)
Net asbestos reserves	—			—			197
Net environmental reserves	—			—			71
Catastrophes	(49		)	(16		)	(7		)
Uncollectible reinsurance	22			(15		)	(30		)
Other reserve re-estimates, net	38			27			24
Total prior accident year development	$	(167	)	$	(41	)	$	457



	For the years ended December 31,
	2018			2017			2016
Beginning liabilities for unpaid losses and loss adjustment expenses, gross	$	23,775		$	22,545		$	22,568
Reinsurance and other recoverables	3,957			3,488			3,625
Beginning liabilities for unpaid losses and loss adjustment expenses, net	19,818			19,057			18,943
Add: Maxum acquisition	—			—			122
Provision for unpaid losses and loss adjustment expenses
Current accident year	7,107			7,381			6,990
Prior accident year development	(167		)	(41		)	457
Total provision for unpaid losses and loss adjustment expenses	6,940			7,340			7,447
Less: payments
Current accident year	2,452			2,751			2,749
Prior accident years	3,954			3,828			4,219
Total payments	6,406			6,579			6,968
Less: net reserves transferred to liabilities held for sale	—			—			487
Ending liabilities for unpaid losses and loss adjustment expenses, net	20,352			19,818			19,057
Reinsurance and other recoverables	4,232			3,957			3,488
Ending liabilities for unpaid losses and loss adjustment expenses, gross	$	24,584		$	23,775		$	22,545

Rollforward of Liabilities for Unpaid Losses and Loss Adjustment Expenses



	For the years ended December 31,
	2018			2017			2016
Beginning liabilities for unpaid losses and loss adjustment expenses, gross	$	8,512		$	5,772		$	5,889
Reinsurance recoverables	209			208			218
Beginning liabilities for unpaid losses and loss adjustment expenses, net	8,303			5,564			5,671
Add: Aetna U.S. group life and disability business acquisition [1]	42			2,833			—
Provision for unpaid losses and loss adjustment expenses
Current incurral year	4,470			2,868			2,562
Prior year's discount accretion	227			202			202
Prior incurral year development [2]	(324		)	(185		)	(162		)
Total provision for unpaid losses and loss adjustment expenses [3]	4,373			2,885			2,602
Less: payments
Current incurral year	2,377			1,528			1,327
Prior incurral years	2,135			1,451			1,382
Total payments	4,512			2,979			2,709
Ending liabilities for unpaid losses and loss adjustment expenses, net	8,206			8,303			5,564
Reinsurance recoverables	239			209			208
Ending liabilities for unpaid losses and loss adjustment expenses, gross	$	8,445		$	8,512		$	5,772


[1]	Amount recognized in 2018 represents an adjustment to Aetna U.S. group life and disability business reserves, net of reinsurance as of the acquisition date, upon finalization of the opening balance sheet.


[2]	Prior incurral year development represents the change in estimated ultimate incurred losses and loss adjustment expenses for prior incurral years on a discounted basis.

[3]

Includes unallocated loss adjustment expenses of $194, $111 and $100 for the years ended December 31, 2018, 2017 and 2016, respectively, that are recorded in insurance operating costs and other expenses in the Consolidated Statements of Operations.

Reserves, Net of Reinsurance that are Discounted

Property and Casualty Insurance Products Reserves, Net of Reinsurance, that are Discounted



	For the years ended December 31,
	2018						2017						2016
Liability for unpaid losses and loss adjustment expenses, at undiscounted amounts	$	1,331					$	1,387					$	1,504
Less: amount of discount	388						410						483
Carrying value of liability for unpaid losses and loss adjustment expenses	$	943					$	977					$	1,021
Discount accretion included in losses and loss adjustment expenses	$	40					$	30					$	29
Weighted average discount rate	2.98					%	3.06					%	3.11					%
Range of discount rates	1.77		%	-	14.15	%	1.77		%	-	14.15	%	1.77		%	-	14.15	%

Group Life, Disability and Accident Products Reserves, Net of Reinsurance, that are Discounted



	For the years ended December 31,
	2018						2017						2016
Liability for unpaid losses and loss adjustment expenses, at undiscounted amounts	$	8,957					$	9,071					$	6,382
Less: amount of discount	1,505						1,536						1,303
Carrying value of liability for unpaid losses and loss adjustment expenses	$	7,452					$	7,535					$	5,079
Weighted average discount rate	3.4					%	3.5					%	4.3					%
Range of discount rate	2.1		%	-	8.0	%	2.1		%	-	8.0	%	3.0		%	-	8.0	%

Reconciliation of Loss Development to Liability for Unpaid Losses and Loss Adjustment Expenses

Reconciliation of Loss Development to Liability for Unpaid Losses and Loss Adjustment Expenses As of December 31, 2018



	Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance													Subtotal
Reserve Line	Cumulative Incurred for Accident Years Displayed in Triangles		Cumulative Paid for Accident Years Displayed in Triangles			Unpaid for Accident Years not Displayed in Triangles [1]		Unpaid Unallocated Loss Adjustment Expenses, Net of Reinsurance			Discount			Unpaid Losses and Loss Adjustment Expenses, Net of Reinsurance		Reinsurance and Other Recoverables			Liability for Unpaid Losses and Loss Adjustment Expenses
Workers' compensation	$	18,685	$	(10,965	)	$	2,316	$	341		$	(372	)	$	10,005	$	2,160		$	12,165
General liability	3,605		(1,840		)	417		94			—			2,276		234			2,510
Package business	6,600		(5,128		)	43		94			—			1,609		44			1,653
Commercial property	3,124		(2,763		)	14		9			—			384		41			425
Commercial automobile liability	3,442		(2,604		)	17		23			—			878		43			921
Commercial automobile physical damage	221		(210		)	2		—			—			13		—			13
Professional liability	1,491		(973		)	41		19			—			578		306			884
Bond	598		(356		)	28		20			—			290		12			302
Personal automobile liability	12,262		(10,703		)	21		72			—			1,652		25			1,677
Personal automobile physical damage	1,752		(1,716		)	1		3			—			40		—			40
Homeowners	7,714		(7,110		)	2		36			—			642		83			725
Other ongoing business						197		(1		)	(16		)	180		297			477
Asbestos and environmental [2]						1,254		—			—			1,254		1,032			2,286
Other operations [2]						413		138			—			551		(45		)	506
Total P&C	$	59,494	$	(44,368	)	$	4,766	$	848		$	(388	)	$	20,352	$	4,232		$	24,584


[1]	Amounts represent reserves for claims that were incurred more than ten years ago for long-tail lines and more than three years ago for short-tail lines.

[2]

Asbestos and environmental and other operations include asbestos, environmental and other latent exposures not foreseen when coverages were written, including, but not limited to, potential liability for pharmaceutical products, silica, talcum powder, head injuries, lead paint, construction defects, molestation and other long-tail liabilities. These reserve lines do not have significant paid or incurred loss development for the most recent ten accident years and therefore do not have loss development displayed in triangles.

Reconciliation of Loss Development to Liability for Unpaid Losses and Loss Adjustment Expenses as of December 31, 2018



	Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance												Subtotal
Reserve Line	Cumulative Incurred for Incurral Years Displayed in Triangles		Cumulative Paid for Incurral Years Displayed in Triangles			Unpaid for Incurral Years not Displayed in Triangles		Unpaid Unallocated Loss Adjustment Expenses, Net of Reinsurance		Discount			Unpaid Losses and Loss Adjustment Expenses, Net of Reinsurance		Reinsurance and Other Recoverables		Liability for Unpaid Losses and Loss Adjustment Expenses
Group long-term disability	$	11,934	$	(6,217	)	$	2,243	$	171	$	(1,364	)	$	6,767	$	235	$	7,002
Group life and accident, excluding premium waiver	5,820		(5,367		)	139		2		(19		)	575		2		577
Group short-term disability						113		5		—			118		—		118
Group life premium waiver						818		7		(122		)	703		2		705
Group supplemental health						43		—		—			43		—		43
Total Group Benefits	$	17,754	$	(11,584	)	$	3,356	$	185	$	(1,505	)	$	8,206	$	239	$	8,445

Losses and Allocated Loss Adjustments Expense, Net of Reinsurance

Workers' Compensation



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018		IBNR Reserves		Claims Reported
2009	$	1,462	$	1,455	$	1,478	$	1,493	$	1,504	$	1,504	$	1,519	$	1,529	$	1,522	$	1,534	$	168	135,804
2010			1,560		1,775		1,814		1,858		1,857		1,882		1,881		1,878		1,892		236		156,747
2011					2,013		2,099		2,204		2,206		2,221		2,224		2,232		2,242		342		177,819
2012							2,185		2,207		2,207		2,181		2,168		2,169		2,154		385		171,219
2013									2,020		1,981		1,920		1,883		1,861		1,861		451		151,153
2014											1,869		1,838		1,789		1,761		1,713		532		125,840
2015													1,873		1,835		1,801		1,724		613		113,493
2016															1,772		1,772		1,780		787		111,190
2017																	1,862		1,869		1,061		109,982
2018																			1,916		1,363		109,842
Total																			$	18,685



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018
2009	$	265	$	587	$	792	$	937	$	1,042	$	1,115	$	1,170	$	1,208	$	1,242	$	1,263
2010			316		709		970		1,154		1,287		1,374		1,439		1,489		1,522
2011					371		841		1,156		1,368		1,518		1,622		1,690		1,746
2012							359		809		1,106		1,313		1,436		1,529		1,587
2013									304		675		917		1,071		1,175		1,260
2014											275		598		811		960		1,041
2015													261		576		778		909
2016															255		579		779
2017																	261		575
2018																			283
Total																			$	10,965

General Liability



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018		IBNR Reserves		Claims Reported
2009	$	382	$	398	$	394	$	382	$	359	$	348	$	347	$	346	$	341	$	351	$	39	20,714
2010			355		362		352		355		343		345		376		377		393		46		18,949
2011					353		343		323		316		315		320		318		326		52		16,854
2012							321		315		310		295		304		298		304		69		11,761
2013									318		321		332		352		344		352		80		9,906
2014											317		318		336		342		351		112		10,358
2015													316		346		345		364		164		10,805
2016															352		351		380		241		11,960
2017																	363		385		289		10,965
2018																			399		352		10,023
Total																			$	3,605



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018
2009	$	22	$	63	$	124	$	181	$	227	$	256	$	277	$	287	$	297	$	304
2010			14		51		115		181		224		259		314		331		337
2011					11		47		93		154		198		234		252		264
2012							8		39		75		124		167		198		215
2013									7		35		95		152		207		242
2014											11		31		88		142		195
2015													7		32		80		139
2016															8		32		79
2017																	12		48
2018																			17
Total																			$	1,840

Package Business



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018		IBNR Reserves		Claims Reported
2009	$	587	$	584	$	584	$	572	$	578	$	577	$	576	$	576	$	574	$	569	$	15	50,413
2010			657		662		654		652		652		651		653		651		649		19		52,410
2011					810		792		790		800		808		814		813		812		31		60,967
2012							736		725		728		731		736		735		739		39		59,715
2013									579		565		573		585		586		592		46		43,415
2014											566		578		601		602		603		70		42,928
2015													582		588		585		583		94		41,678
2016															655		638		632		170		43,129
2017																	695		702		257		44,709
2018																			719		335		38,034
Total																			$	6,600



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018
2009	$	227	$	351	$	411	$	463	$	503	$	527	$	539	$	547	$	550	$	551
2010			270		414		487		539		570		601		613		618		625
2011					377		555		621		684		727		748		762		772
2012							286		486		560		616		652		673		687
2013									225		339		414		467		504		522
2014											226		345		416		468		507
2015													212		332		383		445
2016															225		353		410
2017																	235		372
2018																			237
Total																			$	5,128

Commercial Property



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018		IBNR Reserves		Claims Reported
2009	$	267	$	264	$	259	$	258	$	251	$	257	$	257	$	257	$	257	$	258	$	—	28,286
2010			286		283		279		282		284		284		284		284		284		—		28,515
2011					357		356		356		362		361		360		359		359		—		29,110
2012							329		301		301		305		306		305		305		1		25,789
2013									234		218		219		220		216		215		—		20,289
2014											268		260		262		264		263		—		19,758
2015													264		264		268		270		—		19,061
2016															328		331		327		5		19,945
2017																	515		440		62		20,703
2018																			403		86		17,839
Total																			$	3,124



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018
2009	$	179	$	247	$	252	$	256	$	256	$	257	$	257	$	257	$	257	$	257
2010			198		266		276		281		283		284		284		284		284
2011					231		332		350		355		358		359		360		360
2012							171		279		294		300		304		303		303
2013									157		208		216		218		215		215
2014											168		243		258		264		262
2015													172		239		255		265
2016															188		285		310
2017																	210		334
2018																			173
Total																			$	2,763

Commercial Automobile Liability



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018		IBNR Reserves		Claims Reported
2009	$	306	$	292	$	287	$	287	$	297	$	301	$	302	$	302	$	302	$	302	$	—	38,703
2010			277		280		296		319		323		328		327		324		322		4		38,153
2011					272		310		356		356		366		365		362		362		4		39,293
2012							311		376		390		401		394		390		387		6		35,999
2013									309		314		329		336		335		333		18		31,918
2014											306		314		328		333		337		23		29,260
2015													302		353		368		351		43		28,079
2016															372		380		376		90		28,154
2017																	346		358		165		24,587
2018																			314		205		20,675
Total																			$	3,442



Cumulative Paid Losses & Allocated Loss Adjustment Expense, Net of Reinsurance
	For the years ended December 31
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018
2009	$	56	$	115	$	175	$	237	$	274	$	291	$	298	$	300	$	301	$	301
2010			55		125		188		252		289		300		308		313		316
2011					62		133		211		273		315		339		348		352
2012							65		142		233		306		345		358		371
2013									61		128		199		255		289		306
2014											58		129		195		249		295
2015													61		141		204		264
2016															62		140		222
2017																	55		123
2018																			54
Total																			$	2,604

Commercial Automobile Physical Damage



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2016		2017		2018		IBNR Reserves		Claims Reported
2016	$	79	$	78	$	78	$	—	26,367
2017			85		81		3		24,275
2018					62		2		19,167
Total					$	221



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2016		2017		2018
2016	$	71	$	78	$	77
2017			74		79
2018					54
Total					$	210

Professional Liability



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Claims Made Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018		IBNR Reserves		Claims Reported
2009	$	254	$	251	$	244	$	266	$	257	$	263	$	255	$	257	$	257	$	259	$	20	5,115
2010			202		211		212		205		201		200		195		199		192		22		4,894
2011					226		228		232		226		219		219		220		215		38		4,708
2012							174		172		168		149		146		144		139		18		3,734
2013									136		136		123		110		103		99		27		2,791
2014											116		123		118		114		109		33		2,891
2015													104		113		113		114		32		2,957
2016															106		106		125		71		3,133
2017																	107		113		75		3,111
2018																			126		107		2,971
Total																			$	1,491



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Claims Made Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018
2009	$	17	$	69	$	127	$	177	$	194	$	226	$	225	$	226	$	235	$	238
2010			22		62		103		137		148		157		162		166		169
2011					11		57		100		128		163		170		173		176
2012							11		41		60		89		97		107		109
2013									4		19		31		39		55		66
2014											4		21		40		64		72
2015													4		23		49		63
2016															4		25		46
2017																	6		26
2018																			8
Total																			$	973

Bond



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018		IBNR Reserves		Claims Reported
2009	$	71	$	71	$	69	$	58	$	57	$	51	$	49	$	49	$	49	$	49	$	5	3,321
2010			71		75		80		79		73		69		70		90		71		3		2,674
2011					72		76		76		75		70		70		69		69		9		2,134
2012							69		69		60		53		48		48		43		9		1,720
2013									63		58		54		48		48		38		18		1,456
2014											69		65		65		66		58		13		1,373
2015													65		65		62		59		23		1,368
2016															59		59		58		37		1,272
2017																	61		88		38		1,204
2018																			65		59		1,040
Total																			$	598



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018
2009	$	9	$	32	$	45	$	46	$	44	$	43	$	44	$	44	$	44	$	43
2010			13		46		59		58		59		63		66		66		67
2011					12		39		51		56		57		59		59		59
2012							12		25		26		24		25		25		33
2013									3		9		17		18		18		18
2014											18		31		40		43		42
2015													9		19		23		31
2016															2		11		13
2017																	5		45
2018																			5
Total																			$	356

Personal Automobile Liability



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018		IBNR Reserves		Claims Reported
2009	$	1,351	$	1,305	$	1,280	$	1,255	$	1,256	$	1,260	$	1,259	$	1,257	$	1,257	$	1,257	$	3	254,555
2010			1,346		1,321		1,293		1,287		1,282		1,275		1,265		1,265		1,264		3		248,944
2011					1,181		1,170		1,180		1,173		1,166		1,154		1,154		1,153		5		221,886
2012							1,141		1,149		1,146		1,142		1,133		1,130		1,130		7		210,750
2013									1,131		1,145		1,144		1,153		1,152		1,153		8		205,462
2014											1,146		1,153		1,198		1,200		1,199		15		208,942
2015													1,195		1,340		1,338		1,330		38		216,707
2016															1,407		1,402		1,393		103		215,126
2017																	1,277		1,275		276		185,716
2018																			1,108		510		146,845
Total																			$	12,262



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018
2009	$	492	$	888	$	1,083	$	1,171	$	1,223	$	1,240	$	1,246	$	1,250	$	1,251	$	1,251
2010			496		915		1,108		1,202		1,239		1,251		1,256		1,258		1,260
2011					447		826		1,006		1,088		1,126		1,140		1,145		1,146
2012							441		818		986		1,067		1,104		1,114		1,120
2013									442		816		1,002		1,091		1,121		1,135
2014											430		843		1,032		1,125		1,165
2015													475		935		1,142		1,243
2016															505		968		1,188
2017																	441		836
2018																			359
Total																			$	10,703

Personal Automobile Physical Damage



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2016		2017		2018		IBNR Reserves			Claims Reported
2016	$	665	$	656	$	655	$	3		406,588
2017			598		588		(3		)	361,857
2018					509		3			288,993
Total					$	1,752



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2016		2017		2018
2016	$	634	$	653	$	651
2017			574		591
2018					474
Total					$	1,716

Homeowners



Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018		IBNR Reserves		Claims Reported
2009	$	757	$	777	$	776	$	772	$	772	$	772	$	772	$	769	$	768	$	768	$	—	149,799
2010			838		850		838		840		840		840		836		834		834		—		161,590
2011					955		920		919		916		914		911		908		907		—		179,389
2012							774		741		741		741		739		738		738		1		142,828
2013									673		638		637		634		632		630		1		113,518
2014											710		707		702		700		698		1		121,863
2015													690		703		690		684		3		119,888
2016															669		673		663		7		119,441
2017																	866		889		45		123,426
2018																			903		89		94,946
Total																			$	7,714



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Accident Year	2009		2010		2011		2012		2013		2014		2015		2016		2017		2018
2009	$	559	$	727	$	749	$	759	$	763	$	765	$	766	$	766	$	767	$	767
2010			599		789		815		825		829		832		833		833		834
2011					709		871		891		899		903		905		908		907
2012							547		696		719		727		731		734		735
2013									467		590		611		622		626		627
2014											526		663		684		691		695
2015													487		645		665		674
2016															481		621		640
2017																	538		747
2018																			484
Total																			$	7,110

Group Long-Term Disability



Undiscounted Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
		For the years ended December 31,
		(Unaudited)
Incurral Year	2011	2012	2013	2014	2015	2016	2017	2018		IBNR Reserves	Claims Reported
2011	1,917	1,761	1,660	1,659	1,669	1,660	1,649	1,638		1	39,097
2012		1,829	1,605	1,539	1,532	1,530	1,515	1,504		1	37,343
2013			1,660	1,479	1,429	1,429	1,416	1,413		1	31,755
2014				1,636	1,473	1,430	1,431	1,431		3	32,970
2015					1,595	1,442	1,422	1,420		5	33,541
2016						1,651	1,481	1,468		12	34,259
2017							1,597	1,413		36	31,135
2018								1,647		810	19,386
Total								$	11,934



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
		For the years ended December 31,
		(Unaudited)
Incurral Year	2011	2012	2013	2014	2015	2016	2017	2018
2011	118	508	743	886	996	1,087	1,167	1,231
2012		108	483	708	835	933	1,014	1,080
2013			102	443	664	791	881	954
2014				103	448	675	801	884
2015					108	460	687	806
2016						112	479	705
2017							109	452
2018								105
Total								$	6,217

Group Life and Accident, excluding Premium Waiver



Undiscounted Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Incurral Year	2016		2017		2018		IBNR Reserves		Claims Reported
2016	$	1,974	$	1,919	$	1,915	$	5	45,206
2017			1,999		1,953		20		44,539
2018					1,952		376		41,876
Total					$	5,820



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
	For the years ended December 31,
	(Unaudited)
Incurral Year	2016		2017		2018
2016	$	1,529	$	1,888	$	1,906
2017			1,551		1,929
2018					1,532
Total					$	5,367

Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance



Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
	(Unaudited)
Reserve Line	1st Year		2nd Year		3rd Year		4th Year		5th Year		6th Year		7th Year		8th Year		9th Year		10th Year
Workers' compensation	15.8	%	19.5	%	12.9	%	9.0	%	6.1	%	4.6	%	3.2	%	2.5	%	2.0	%	1.4	%
General liability	3.3	%	8.7	%	14.9	%	16.5	%	13.7	%	9.7	%	7.8	%	3.6	%	2.1	%	2.1	%
Package business	38.1	%	21.3	%	10.3	%	8.7	%	5.8	%	3.5	%	1.9	%	1.1	%	0.7	%	0.3	%
Commercial property	60.8	%	27.6	%	4.9	%	1.9	%	0.3	%	0.1	%	0.1	%	—	%	—	%	—	%
Commercial automobile liability	17.2	%	20.5	%	20.7	%	18.1	%	11.6	%	4.8	%	2.7	%	1.1	%	0.6	%	0.1	%
Commercial automobile physical damage	90.0	%	7.1	%	(0.5	%)
Professional liability	5.7	%	18.6	%	18.1	%	16.2	%	9.8	%	7.6	%	1.3	%	1.4	%	2.5	%	1.1	%
Bond	15.4	%	30.8	%	13.9	%	3.3	%	0.3	%	1.5	%	6.1	%	(0.1	%)	1.0	%	(1.9	%)
Personal automobile liability	36.9	%	33.0	%	15.6	%	7.4	%	3.3	%	1.1	%	0.5	%	0.2	%	0.1	%	—	%
Personal automobile physical damage	95.9	%	2.8	%	(0.3	%)
Homeowners	70.4	%	21.1	%	3.0	%	1.2	%	0.5	%	0.3	%	0.1	%	0.1	%	—	%	—	%



Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
	(Unaudited)
	1st Year		2nd Year		3rd Year		4th Year		5th Year		6th Year		7th Year		8th Year
Group long-term disability	7.3	%	24.4	%	15.4	%	8.7	%	6.3	%	5.4	%	4.6	%	3.9	%
Group life and accident, excluding premium waiver	79.3	%	19.0	%	0.9	%