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Schedule III Supplementary Insurance Information (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Schedule of Supplementary Insurance Information [Abstract]      
Deferred Policy Acquisition Costs $ 650 $ 645  
Unpaid Losses and Loss Adjustment Expenses 32,287 28,317  
Reserve for Future Policy Benefits 713 322  
Unearned Premiums 5,322 5,392  
Other Policyholder Funds and Benefits Payable 816 602  
Earned Premiums, Fee Income and Other 15,206 14,640 $ 14,448
Net Investment Income (Loss) 1,603 1,577 1,561
Benefits, Losses and Loss Adjustment Expenses 10,174 9,961 9,324
Amortization of Deferred Policy Acquisition Costs 1,372 1,377 1,364
Insurance Operating Costs and Other Expenses 4,705 4,322 3,831
Net Written Premiums 10,517 10,568 10,578
Operating Segments | Commercial Lines      
Schedule of Supplementary Insurance Information [Abstract]      
Deferred Policy Acquisition Costs 467 448  
Unpaid Losses and Loss Adjustment Expenses 18,893 17,950  
Reserve for Future Policy Benefits 0 0  
Unearned Premiums 3,504 3,441  
Other Policyholder Funds and Benefits Payable 0 0  
Earned Premiums, Fee Income and Other 6,902 6,690 6,551
Net Investment Income (Loss) 949 917 910
Benefits, Losses and Loss Adjustment Expenses 4,322 3,994 3,886
Amortization of Deferred Policy Acquisition Costs 1,009 973 951
Insurance Operating Costs and Other Expenses 1,381 1,244 1,232
Net Written Premiums 6,956 6,732 6,625
Operating Segments | Personal Lines      
Schedule of Supplementary Insurance Information [Abstract]      
Deferred Policy Acquisition Costs 127 143  
Unpaid Losses and Loss Adjustment Expenses 2,294 2,094  
Reserve for Future Policy Benefits 0 0  
Unearned Premiums 1,768 1,898  
Other Policyholder Funds and Benefits Payable 0 0  
Earned Premiums, Fee Income and Other 3,819 4,023 3,997
Net Investment Income (Loss) 141 135 128
Benefits, Losses and Loss Adjustment Expenses 3,000 3,175 2,768
Amortization of Deferred Policy Acquisition Costs 309 348 359
Insurance Operating Costs and Other Expenses 649 669 714
Net Written Premiums 3,561 3,837 3,918
Operating Segments | Property & Casualty Other Operations      
Schedule of Supplementary Insurance Information [Abstract]      
Deferred Policy Acquisition Costs 0 0  
Unpaid Losses and Loss Adjustment Expenses 2,588 2,501  
Reserve for Future Policy Benefits 0 0  
Unearned Premiums 10 11  
Other Policyholder Funds and Benefits Payable 0 0  
Earned Premiums, Fee Income and Other 0 0 32
Net Investment Income (Loss) 106 127 133
Benefits, Losses and Loss Adjustment Expenses 18 278 243
Amortization of Deferred Policy Acquisition Costs 0 0 0
Insurance Operating Costs and Other Expenses 9 663 25
Net Written Premiums 0 (1) 35
Operating Segments | Group Benefits      
Schedule of Supplementary Insurance Information [Abstract]      
Deferred Policy Acquisition Costs 47 42  
Unpaid Losses and Loss Adjustment Expenses 8,512 5,772  
Reserve for Future Policy Benefits 441 82  
Unearned Premiums 40 42  
Other Policyholder Funds and Benefits Payable 492 265  
Earned Premiums, Fee Income and Other 3,677 3,223 3,136
Net Investment Income (Loss) 381 366 371
Benefits, Losses and Loss Adjustment Expenses 2,803 2,514 2,427
Amortization of Deferred Policy Acquisition Costs 33 31 31
Insurance Operating Costs and Other Expenses 924 776 788
Net Written Premiums 0 0 0
Operating Segments | Mutual Funds      
Schedule of Supplementary Insurance Information [Abstract]      
Deferred Policy Acquisition Costs 9 12  
Unpaid Losses and Loss Adjustment Expenses 0 0  
Reserve for Future Policy Benefits 0 0  
Unearned Premiums 0 0  
Other Policyholder Funds and Benefits Payable 0 0  
Earned Premiums, Fee Income and Other 804 701 723
Net Investment Income (Loss) 3 1 1
Benefits, Losses and Loss Adjustment Expenses 0 0 0
Amortization of Deferred Policy Acquisition Costs 21 24 22
Insurance Operating Costs and Other Expenses 617 557 568
Net Written Premiums 0 0 0
Corporate      
Schedule of Supplementary Insurance Information [Abstract]      
Deferred Policy Acquisition Costs 0 0  
Unpaid Losses and Loss Adjustment Expenses 0 0  
Reserve for Future Policy Benefits 272 240  
Unearned Premiums 0 0  
Other Policyholder Funds and Benefits Payable 324 337  
Earned Premiums, Fee Income and Other 4 3 9
Net Investment Income (Loss) 23 31 18
Benefits, Losses and Loss Adjustment Expenses 31 0 0
Amortization of Deferred Policy Acquisition Costs 0 1 1
Insurance Operating Costs and Other Expenses 1,125 413 504
Net Written Premiums $ 0 $ 0 $ 0