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Segment Information (Details 1) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2012
Jun. 30, 2011
Jun. 30, 2012
Jun. 30, 2011
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations $ 4,514 $ 4,764 $ 9,090 $ 9,492
Net investment income:        
Securities available-for-sale and other 1,097 1,104 2,167 2,212
Equity securities, trading (1,687) (597) 1,179 206
Total net investment income (loss) (590) 507 3,346 2,418
Net realized capital gains (losses) 589 69 (321) (334)
Other revenues 61 61 120 125
Total revenues 4,574 5,401 12,235 11,701
Property & Casualty Commercial [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 1,552 1,517 3,109 3,015
Workers' Compensation [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 737 685 1,470 1,350
Property [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 126 134 251 269
Automobiles [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 146 145 292 291
Package Business [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 289 285 581 568
Liability [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 136 134 277 269
Fidelity and Surety [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 51 54 103 109
Professional Liability [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 67 80 135 159
Group Benefits [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 966 1,076 1,938 2,120
Group Disability [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 439 516 882 993
Group life and accident [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 478 511 957 1,028
Other [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 49 49 99 99
Consumer Markets [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 904 939 1,813 1,895
Automobiles [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 630 657 1,262 1,329
Homeowners [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 274 282 551 566
Individual Life [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 220 212 447 421
Variable Life [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 85 91 172 182
Universal Life [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 122 109 248 215
Term / other life [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 13 12 27 24
Retirement Plans [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 94 101 190 198
401(k) [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 81 88 165 172
Government Plans [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 13 13 25 26
Mutual Funds [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 148 175 299 353
Non-proprietary [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 134 161 270 323
Proprietary [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 14 14 29 30
Life Other Operations [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations 587 690 1,199 1,384
Property and Casualty Other Operations [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations (2) 0 (2) 0
Corporate [Member]
       
Segment Reporting Information [Line Items]        
Earned premiums, fees and other considerations $ 45 $ 54 $ 97 $ 106