Exhibit a(4)

[Form of e-mail confirmation of receipt of Election Form/Change of Election
Form]

To:      [Frontstep Employee]

From:    Daniel P. Buettin, Vice President, Chief Financial Officer and
         Secretary of Frontstep, Inc.

Dear [Frontstep Employee]:

         This message confirms that we have received your properly completed
[Election Form/Change of Election Form] electing to tender options for exchange
pursuant to the Offer to Exchange dated October 30, 2001. Unless you withdraw
your tendered options before the expiration of the offer at 5:00 p.m., Eastern
Time on November 30, 2001 by properly completing and delivering to us a Change
of Election Form in accordance with its instructions, we may accept and cancel
those options which you have elected to exchange. We may extend the expiration
date for the offer as explained to you in the Offer to Exchange. You will be
notified of any extension as set forth in the Offer to Exchange.

Thank you,

Daniel P. Buettin
Vice President, Chief Financial Officer and Secretary
Frontstep, Inc.