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Investments (details) - Investment Information - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2017
Jun. 30, 2016
Jun. 30, 2017
Jun. 30, 2016
Dec. 31, 2016
Investment disclosure details          
Fixed maturities, amortized cost $ 60,482   $ 60,482   $ 59,650
Gross unrealized gains 1,670   1,670   1,369
Gross unrealized losses 245   245   504
Fixed maturities, at fair value 61,907   61,907   60,515
Equity securities, cost 558   558   504
Gross unrealized gains 153   153   236
Gross unrealized losses 11   11   8
Equity securities, at fair value 700   700   732
Continuous unrealized loss position less than 12 months, fair value 13,462   13,462   18,310
Continuous unrealized loss position less than 12 months, gross unrealized losses 226   226   482
Continuous unrealized loss position 12 months or longer, fair value 575   575   561
Continuous unrealized loss position 12 months or longer, gross unrealized losses 30   30   30
Continuous unrealized loss position, total, fair value 14,037   14,037   18,871
Continuous unrealized loss position, total, gross unrealized losses 256   256   512
Unrealized losses for available-for-sale securities for which fair value is less than 80% of amortized cost, total $ 1   $ 1    
Unrealized investment losses for securities for which fair value is less than 80% of amortized cost, as a percentage of the combined fixed maturity and equity security portfolios on a pre-tax basis (less than) 1.00%   1.00%    
Unrealized investment losses for securities for which fair value is less than 80% of amortized cost, as a percentage of shareholders' equity on an after-tax basis (less than) 1.00%   1.00%    
Impairment charges $ 5 $ 4 $ 7 $ 22  
Fixed maturities [Member]          
Investment disclosure details          
Gross realized gains     17 46  
Gross realized losses     4 8  
Continuous unrealized loss position less than 12 months, fair value 13,312   13,312   18,263
Continuous unrealized loss position less than 12 months, gross unrealized losses 223   223   480
Continuous unrealized loss position 12 months or longer, fair value 500   500   492
Continuous unrealized loss position 12 months or longer, gross unrealized losses 22   22   24
Continuous unrealized loss position, total, fair value 13,812   13,812   18,755
Continuous unrealized loss position, total, gross unrealized losses 245   245   504
Cumulative OTTI credit losses recognized for securities held $ 83 $ 88 $ 83 $ 88  
Cumulative credit component of other-than-temporary impairments (OTTI) on fixed maturities recognized in the consolidated statement of income for which a portion of the OTTI was recognized in other comprehensive income (loss) for fixed maturities held, as a percentage of the fixed maturity portfolio on a pre-tax basis (less than) 1.00% 1.00% 1.00% 1.00%  
Cumulative credit component of other-than-temporary impairments (OTTI) on fixed maturities recognized in the consolidated statement of income for which a portion of the OTTI was recognized in other comprehensive income (loss) for fixed maturities held, as a percentage of shareholders' equity on an after-tax basis (less than) 1.00% 1.00% 1.00% 1.00%  
U.S. Treasury securities and obligations of U.S. government and government agencies and authorities [Member]          
Investment disclosure details          
Fixed maturities, amortized cost $ 2,023   $ 2,023   2,031
Gross unrealized gains 10   10   9
Gross unrealized losses 5   5   5
Fixed maturities, at fair value 2,028   2,028   2,035
Continuous unrealized loss position less than 12 months, fair value 1,342   1,342   1,124
Continuous unrealized loss position less than 12 months, gross unrealized losses 5   5   5
Continuous unrealized loss position 12 months or longer, fair value 5   5    
Continuous unrealized loss position, total, fair value 1,347   1,347   1,124
Continuous unrealized loss position, total, gross unrealized losses 5   5   5
Obligations of states, municipalities and political subdivisions [Member]          
Investment disclosure details          
Fixed maturities, amortized cost 31,323   31,323   31,550
Gross unrealized gains 944   944   712
Gross unrealized losses 153   153   352
Fixed maturities, at fair value 32,114   32,114   31,910
Continuous unrealized loss position less than 12 months, fair value 6,088   6,088   9,781
Continuous unrealized loss position less than 12 months, gross unrealized losses 142   142   352
Continuous unrealized loss position 12 months or longer, fair value 179   179   12
Continuous unrealized loss position 12 months or longer, gross unrealized losses 11   11    
Continuous unrealized loss position, total, fair value 6,267   6,267   9,793
Continuous unrealized loss position, total, gross unrealized losses 153   153   352
Obligations of states, municipalities and political subdivisions, local general obligation [Member]          
Investment disclosure details          
Fixed maturities, amortized cost 14,010   14,010   13,955
Gross unrealized gains 410   410   271
Gross unrealized losses 79   79   182
Fixed maturities, at fair value 14,341   14,341   14,044
Obligations of states, municipalities and political subdivisions, revenue [Member]          
Investment disclosure details          
Fixed maturities, amortized cost 11,589   11,589   10,910
Gross unrealized gains 317   317   215
Gross unrealized losses 63   63   147
Fixed maturities, at fair value 11,843   11,843   10,978
Obligations of states, municipalities and political subdivisions, state general obligation [Member]          
Investment disclosure details          
Fixed maturities, amortized cost 1,612   1,612   1,717
Gross unrealized gains 45   45   36
Gross unrealized losses 11   11   22
Fixed maturities, at fair value 1,646   1,646   1,731
Obligations of states, municipalities and political subdivisions, pre-refunded [Member]          
Investment disclosure details          
Fixed maturities, amortized cost 4,112   4,112   4,968
Gross unrealized gains 172   172   190
Gross unrealized losses         1
Fixed maturities, at fair value 4,284   4,284   5,157
Debt securities issued by foreign governments [Member]          
Investment disclosure details          
Fixed maturities, amortized cost 1,537   1,537   1,631
Gross unrealized gains 24   24   34
Gross unrealized losses 5   5   3
Fixed maturities, at fair value 1,556   1,556   1,662
Continuous unrealized loss position less than 12 months, fair value 432   432   360
Continuous unrealized loss position less than 12 months, gross unrealized losses 5   5   3
Continuous unrealized loss position, total, fair value 432   432   360
Continuous unrealized loss position, total, gross unrealized losses 5   5   3
Mortgage-backed securities, collateralized mortgage obligations and pass-through securities [Member]          
Investment disclosure details          
Fixed maturities, amortized cost 1,675   1,675   1,614
Gross unrealized gains 97   97   100
Gross unrealized losses 5   5   6
Fixed maturities, at fair value 1,767   1,767   1,708
Continuous unrealized loss position less than 12 months, fair value 470   470   528
Continuous unrealized loss position less than 12 months, gross unrealized losses 5   5   5
Continuous unrealized loss position 12 months or longer, fair value 37   37   43
Continuous unrealized loss position 12 months or longer, gross unrealized losses         1
Continuous unrealized loss position, total, fair value 507   507   571
Continuous unrealized loss position, total, gross unrealized losses 5   5   6
All other corporate bonds [Member]          
Investment disclosure details          
Fixed maturities, amortized cost 23,835   23,835   22,737
Gross unrealized gains 589   589   508
Gross unrealized losses 77   77   138
Fixed maturities, at fair value 24,347   24,347   23,107
Continuous unrealized loss position less than 12 months, fair value 4,980   4,980   6,470
Continuous unrealized loss position less than 12 months, gross unrealized losses 66   66   115
Continuous unrealized loss position 12 months or longer, fair value 279   279   437
Continuous unrealized loss position 12 months or longer, gross unrealized losses 11   11   23
Continuous unrealized loss position, total, fair value 5,259   5,259   6,907
Continuous unrealized loss position, total, gross unrealized losses 77   77   138
Redeemable preferred stock [Member]          
Investment disclosure details          
Fixed maturities, amortized cost 89   89   87
Gross unrealized gains 6   6   6
Fixed maturities, at fair value 95   95   93
Equity securities [Member]          
Investment disclosure details          
Gross realized gains     88 $ 8  
Gross realized losses     1 $ 2  
Continuous unrealized loss position less than 12 months, fair value 150   150   47
Continuous unrealized loss position less than 12 months, gross unrealized losses 3   3   2
Continuous unrealized loss position 12 months or longer, fair value 75   75   69
Continuous unrealized loss position 12 months or longer, gross unrealized losses 8   8   6
Continuous unrealized loss position, total, fair value 225   225   116
Continuous unrealized loss position, total, gross unrealized losses 11   11   8
Public common stock [Member]          
Investment disclosure details          
Equity securities, cost 443   443   390
Gross unrealized gains 130   130   216
Gross unrealized losses 6   6   3
Equity securities, at fair value 567   567   603
Continuous unrealized loss position less than 12 months, fair value 150   150   45
Continuous unrealized loss position less than 12 months, gross unrealized losses 3   3   2
Continuous unrealized loss position 12 months or longer, fair value 14   14   10
Continuous unrealized loss position 12 months or longer, gross unrealized losses 3   3   1
Continuous unrealized loss position, total, fair value 164   164   55
Continuous unrealized loss position, total, gross unrealized losses 6   6   3
Non-redeemable preferred stock [Member]          
Investment disclosure details          
Equity securities, cost 115   115   114
Gross unrealized gains 23   23   20
Gross unrealized losses 5   5   5
Equity securities, at fair value 133   133   129
Continuous unrealized loss position less than 12 months, fair value         2
Continuous unrealized loss position 12 months or longer, fair value 61   61   59
Continuous unrealized loss position 12 months or longer, gross unrealized losses 5   5   5
Continuous unrealized loss position, total, fair value 61   61   61
Continuous unrealized loss position, total, gross unrealized losses $ 5   $ 5   $ 5