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Goodwill (details) - USD ($)
$ in Millions
Sep. 30, 2016
Dec. 31, 2015
Goodwill by segment    
Goodwill $ 3,585 $ 3,573
Reportable Segments [Member] | Business and International Insurance [Member]    
Goodwill by segment    
Goodwill 2,451 2,439
Reportable Segments [Member] | Bond & Specialty Insurance [Member]    
Goodwill by segment    
Goodwill 496 496
Reportable Segments [Member] | Personal Insurance [Member]    
Goodwill by segment    
Goodwill 612 612
Other [Member]    
Goodwill by segment    
Goodwill $ 26 $ 26