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Goodwill (details) - USD ($)
$ in Millions
Jun. 30, 2015
Dec. 31, 2014
Goodwill by segment    
Goodwill $ 3,594 $ 3,611
Reportable Segments [Member] | Business and International Insurance [Member]    
Goodwill by segment    
Goodwill 2,459 2,476
Reportable Segments [Member] | Bond & Specialty Insurance [Member]    
Goodwill by segment    
Goodwill 495 495
Reportable Segments [Member] | Personal Insurance [Member]    
Goodwill by segment    
Goodwill 613 613
Other [Member]    
Goodwill by segment    
Goodwill $ 27 $ 27