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Consolidated Statement of Income (Unaudited) (USD $)
In Millions, except Per Share data, unless otherwise specified
 3 Months Ended 9 Months Ended
Sep. 30, 2014
Sep. 30, 2013
Sep. 30, 2014
Sep. 30, 2013
Revenues        
Premiums $ 5,983 $ 5,666 $ 17,734 $ 16,786
Net investment income 719 657 2,150 2,014
Fee income 110 107 329 286
Net realized investment gains (losses) 40 [1] (22) [1] 57 [1] 155 [1]
Other revenues 34 44 109 213
Total revenues 6,886 6,452 20,379 19,454
Claims and expenses        
Claims and claim adjustment expenses 3,520 3,297 10,661 9,980
Amortization of deferred acquisition costs 984 953 2,899 2,851
General and administrative expenses 1,031 934 2,913 2,780
Interest expense 93 91 277 269
Total claims and expenses 5,628 5,275 16,750 15,880
Income before income taxes 1,258 1,177 3,629 3,574
Income tax expense 339 313 975 889
Net income $ 919 $ 864 $ 2,654 $ 2,685
Net income per share        
Net income per share, basic $ 2.72 $ 2.33 $ 7.68 $ 7.12
Net income per share, diluted $ 2.69 $ 2.30 $ 7.60 $ 7.05
Weighted average number of common shares outstanding        
Weighted average number of common shares outstanding, basic 335.1 368.9 342.9 374.1
Weighted average number of common shares outstanding, diluted 338.9 372.9 346.5 378.1
[1] Total other-than-temporary impairment (OTTI) gains (losses) were $(8) million and $0 million for the three months ended September 30, 2014 and 2013, respectively, and $(16) million and $(1) million for the nine months ended September 30, 2014 and 2013, respectively. Of total OTTI, credit losses of $(10) million and $(3) million for the three months ended September 30, 2014 and 2013, respectively, and $(20) million and $(10) million for the nine months ended September 30, 2014 and 2013, respectively, were recognized in net realized investment gains (losses). In addition, unrealized gains from other changes in total OTTI of $2 million and $3 million for the three months ended September 30, 2014 and 2013, respectively, and $4 million and $9 million for the nine months ended September 30, 2014 and 2013, respectively, were recognized in other comprehensive income (loss) as part of changes in net unrealized gains on investment securities having credit losses recognized in the consolidated statement of income.