EX-99.2 3 a11-28043_1ex99d2.htm EX-99.2

Exhibit 99.2

 

The Travelers Companies, Inc.
Financial Supplement - Third Quarter 2011

 

 

Page Number

Consolidated Results

 

Financial Highlights

1

Reconciliation to Net Income (Loss) and Earnings Per Share

2

Statement of Income (Loss)

3

Net Income (Loss) by Major Component and Combined Ratio

4

Operating Income (Loss)

5

Selected Statistics - Property and Casualty Operations

6

Written and Earned Premiums - Property and Casualty Operations

7

 

 

Business Insurance

 

Operating Income

8

Operating Income by Major Component and Combined Ratio

9

Selected Statistics

10

Net Written Premiums

11

 

 

Financial, Professional & International Insurance

 

Operating Income

12

Operating Income by Major Component and Combined Ratio

13

Selected Statistics

14

Net Written Premiums

15

 

 

Personal Insurance

 

Operating Income (Loss)

16

Operating Income (Loss) by Major Component and Combined Ratio

17

Selected Statistics

18

Selected Statistics - Agency Automobile

19

Selected Statistics - Agency Homeowners and Other

20

 

 

Supplemental Detail

 

Interest Expense and Other

21

Consolidated Balance Sheet

22

Investment Portfolio

23

Investment Portfolio - Fixed Maturities Data

24

Investment Income

25

Net Realized and Unrealized Investment Gains (Losses)

26

Reinsurance Recoverables

27

Net Reserves for Losses and Loss Adjustment Expense

28

Asbestos and Environmental Reserves

29

Capitalization

30

Statutory to GAAP Shareholders’ Equity Reconciliation

31

Statement of Cash Flows

32

Statement of Cash Flows (continued)

33

 

 

Glossary of Financial Measures and Description of Reportable Business Segments

34

 

The information included in the Financial Supplement is unaudited.  This document should be read in conjunction with the Company’s Form 10-Q which will be filed with the Securities and Exchange Commission.

 

Index

 



 

The Travelers Companies, Inc.
Financial Highlights

($ and shares in millions, except per share data)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss)

 

$

647

 

$

670

 

$

1,005

 

$

894

 

$

839

 

$

(364

)

$

333

 

$

2,322

 

$

808

 

Net income (loss) per share:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

$

1.26

 

$

1.37

 

$

2.14

 

$

1.98

 

$

1.94

 

$

(0.88

)

$

0.80

 

$

4.73

 

$

1.90

 

Diluted

 

$

1.25

 

$

1.35

 

$

2.11

 

$

1.95

 

$

1.92

 

$

(0.88

)

$

0.79

 

$

4.68

 

$

1.88

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)

 

$

631

 

$

690

 

$

858

 

$

864

 

$

826

 

$

(377

)

$

332

 

$

2,179

 

$

781

 

Operating income (loss) per share:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

$

1.23

 

$

1.41

 

$

1.83

 

$

1.91

 

$

1.91

 

$

(0.91

)

$

0.79

 

$

4.44

 

$

1.84

 

Diluted

 

$

1.22

 

$

1.39

 

$

1.81

 

$

1.89

 

$

1.89

 

$

(0.91

)

$

0.79

 

$

4.39

 

$

1.82

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Return on equity

 

9.6

%

10.1

%

15.0

%

13.6

%

13.3

%

(5.8

)%

5.3

%

11.6

%

4.3

%

Operating return on equity

 

10.1

%

11.4

%

14.3

%

14.5

%

14.1

%

(6.6

)%

5.9

%

11.9

%

4.5

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total assets, at period end (1)

 

$

109,171

 

$

107,498

 

$

108,629

 

$

105,656

 

$

105,252

 

$

106,468

 

$

106,933

 

$

108,629

 

$

106,933

 

Total equity, at period end

 

$

26,671

 

$

26,286

 

$

27,295

 

$

25,475

 

$

25,243

 

$

25,008

 

$

25,172

 

$

27,295

 

$

25,172

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Book value per share, at period end

 

$

53.50

 

$

55.67

 

$

59.11

 

$

58.47

 

$

59.91

 

$

59.62

 

$

60.98

 

$

59.11

 

$

60.98

 

Less: Net unrealized investment gains, net of tax

 

3.90

 

5.05

 

6.49

 

4.28

 

4.32

 

5.34

 

6.35

 

6.49

 

6.35

 

Adjusted book value per share, at period end

 

$

49.60

 

$

50.62

 

$

52.62

 

$

54.19

 

$

55.59

 

$

54.28

 

$

54.63

 

$

52.62

 

$

54.63

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Weighted average number of common shares outstanding (basic)

 

508.4

 

484.5

 

465.9

 

447.9

 

428.2

 

418.6

 

415.0

 

486.1

 

420.4

 

Weighted average number of common shares outstanding and common stock equivalents (diluted)

 

515.1

 

490.8

 

472.0

 

454.7

 

434.4

 

418.6

 

418.5

 

492.3

 

425.6

 

Common shares outstanding at period end

 

497.0

 

470.8

 

460.5

 

434.6

 

420.3

 

419.5

 

412.8

 

460.5

 

412.8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Common stock dividends declared

 

$

168

 

$

173

 

$

169

 

$

160

 

$

155

 

$

175

 

$

173

 

$

510

 

$

503

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Common stock repurchased:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Under Board of Director authorization

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shares

 

27.0

 

28.0

 

11.8

 

28.9

 

18.9

 

3.9

 

7.3

 

66.8

 

30.1

 

Cost

 

$

1,400

 

$

1,400

 

$

600

 

$

1,600

 

$

1,100

 

$

237

 

$

375

 

$

3,400

 

$

1,712

 

Other

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shares

 

0.8

 

0.2

 

 

0.3

 

0.8

 

0.6

 

 

1.0

 

1.4

 

Cost

 

$

40

 

$

14

 

$

 

$

12

 

$

46

 

$

36

 

$

 

$

54

 

$

82

 

 


(1)  Includes impact from certain reclassifications made to 2010 amounts to conform to 2011 presentation.

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

1



 

The Travelers Companies, Inc.
Reconciliation to Net Income (Loss) and Earnings Per Share

($ and shares in millions, except earnings per share)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

Net income (loss)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)

 

$

631

 

$

690

 

$

858

 

$

864

 

$

826

 

$

(377

)

$

332

 

$

2,179

 

$

781

 

Net realized investment gains (losses)

 

16

 

(20

)

147

 

30

 

13

 

13

 

1

 

143

 

27

 

Net income (loss)

 

$

647

 

$

670

 

$

1,005

 

$

894

 

$

839

 

$

(364

)

$

333

 

$

2,322

 

$

808

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic earnings per share

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)

 

$

1.23

 

$

1.41

 

$

1.83

 

$

1.91

 

$

1.91

 

$

(0.91

)

$

0.79

 

$

4.44

 

$

1.84

 

Net realized investment gains (losses)

 

0.03

 

(0.04

)

0.31

 

0.07

 

0.03

 

0.03

 

0.01

 

0.29

 

0.06

 

Net income (loss)

 

$

1.26

 

$

1.37

 

$

2.14

 

$

1.98

 

$

1.94

 

$

(0.88

)

$

0.80

 

$

4.73

 

$

1.90

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Diluted earnings per share

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)

 

$

1.22

 

$

1.39

 

$

1.81

 

$

1.89

 

$

1.89

 

$

(0.91

)

$

0.79

 

$

4.39

 

$

1.82

 

Net realized investment gains (losses)

 

0.03

 

(0.04

)

0.30

 

0.06

 

0.03

 

0.03

 

 

0.29

 

0.06

 

Net income (loss)

 

$

1.25

 

$

1.35

 

$

2.11

 

$

1.95

 

$

1.92

 

$

(0.88

)

$

0.79

 

$

4.68

 

$

1.88

 

 

Adjustments to net income (loss) and weighted average shares for net income (loss) EPS calculations: (1)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

Basic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss), as reported

 

$

647

 

$

670

 

$

1,005

 

$

894

 

$

839

 

$

(364

)

$

333

 

$

2,322

 

$

808

 

Preferred stock dividends

 

(1

)

 

(1

)

(1

)

(1

)

 

 

(2

)

(1

)

Participating share-based awards - allocated income

 

(5

)

(5

)

(8

)

(7

)

(7

)

(2

)

(2

)

(18

)

(6

)

Net income (loss) available to common shareholders - basic

 

$

641

 

$

665

 

$

996

 

$

886

 

$

831

 

$

(366

)

$

331

 

$

2,302

 

$

801

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Diluted

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss) available to common shareholders - basic

 

$

641

 

$

665

 

$

996

 

$

886

 

$

831

 

$

(366

)

$

331

 

$

2,302

 

$

801

 

Effect of dilutive securities:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Convertible preferred stock

 

1

 

 

1

 

1

 

1

 

 

 

2

 

1

 

Participating share-based awards - re-allocated income

 

 

 

1

 

1

 

 

 

 

1

 

 

Net income (loss) available to common shareholders - diluted

 

$

642

 

$

665

 

$

998

 

$

888

 

$

832

 

$

(366

)

$

331

 

$

2,305

 

$

802

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Common Shares

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Weighted average shares outstanding

 

508.4

 

484.5

 

465.9

 

447.9

 

428.2

 

418.6

 

415.0

 

486.1

 

420.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Diluted

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Weighted average shares outstanding

 

508.4

 

484.5

 

465.9

 

447.9

 

428.2

 

418.6

 

415.0

 

486.1

 

420.4

 

Weighted average effects of dilutive securities:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Convertible preferred stock

 

1.9

 

1.8

 

1.7

 

1.7

 

1.6

 

 

 

1.8

 

0.9

 

Stock options and performance shares

 

4.8

 

4.5

 

4.4

 

5.1

 

4.6

 

 

3.5

 

4.4

 

4.3

 

Diluted weighted average shares outstanding

 

515.1

 

490.8

 

472.0

 

454.7

 

434.4

 

418.6

 

418.5

 

492.3

 

425.6

 

 


(1)  Adjustments to net income and weighted average shares for net income EPS calculations can also be used for the operating income EPS calculations.

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

2



 

The Travelers Companies, Inc.

Statement of Income (Loss) - Consolidated

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Premiums

 

$

5,230

 

$

5,340

 

$

5,422

 

$

5,440

 

$

5,371

 

$

5,503

 

$

5,605

 

$

15,992

 

$

16,479

 

Net investment income

 

753

 

762

 

735

 

809

 

779

 

758

 

690

 

2,250

 

2,227

 

Fee income

 

79

 

76

 

64

 

68

 

74

 

74

 

79

 

219

 

227

 

Net realized investment gains (losses)

 

25

 

(31

)

226

 

44

 

20

 

19

 

2

 

220

 

41

 

Other revenues (1)

 

32

 

32

 

35

 

(29

)

34

 

34

 

31

 

99

 

99

 

Total revenues

 

6,119

 

6,179

 

6,482

 

6,332

 

6,278

 

6,388

 

6,407

 

18,780

 

19,073

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and claim adjustment expenses

 

3,388

 

3,419

 

3,213

 

3,190

 

3,382

 

5,141

 

4,136

 

10,020

 

12,659

 

Amortization of deferred acquisition costs

 

929

 

950

 

966

 

957

 

948

 

970

 

982

 

2,845

 

2,900

 

General and administrative expenses

 

847

 

832

 

837

 

890

 

883

 

907

 

860

 

2,516

 

2,650

 

Interest expense

 

98

 

97

 

95

 

98

 

96

 

97

 

97

 

290

 

290

 

Total claims and expenses

 

5,262

 

5,298

 

5,111

 

5,135

 

5,309

 

7,115

 

6,075

 

15,671

 

18,499

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) before income taxes

 

857

 

881

 

1,371

 

1,197

 

969

 

(727

)

332

 

3,109

 

574

 

Income tax expense (benefit)

 

210

 

211

 

366

 

303

 

130

 

(363

)

(1

)

787

 

(234

)

Net income (loss)

 

$

647

 

$

670

 

$

1,005

 

$

894

 

$

839

 

$

(364

)

$

333

 

$

2,322

 

$

808

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net realized investment gains (losses)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other-than-temporary impairment losses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total gains (losses)

 

$

(1

)

$

2

 

$

8

 

$

(2

)

$

2

 

$

5

 

$

9

 

$

9

 

$

16

 

Non-credit component of impairments recognized in accumulated other changes in equity from nonowner sources

 

(9

)

(6

)

(14

)

(4

)

(6

)

(9

)

(21

)

(29

)

(36

)

Other-than-temporary impairment losses

 

(10

)

(4

)

(6

)

(6

)

(4

)

(4

)

(12

)

(20

)

(20

)

Other net realized investment gains (losses)

 

35

 

(27

)

232

 

50

 

24

 

23

 

14

 

240

 

61

 

Net realized investment gains (losses)

 

$

25

 

$

(31

)

$

226

 

$

44

 

$

20

 

$

19

 

$

2

 

$

220

 

$

41

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other statistics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective tax rate on net investment income

 

18.9

%

19.1

%

18.8

%

20.3

%

20.2

%

20.1

%

18.6

%

18.9

%

19.7

%

Net investment income (after-tax)

 

$

610

 

$

617

 

$

597

 

$

644

 

$

622

 

$

606

 

$

561

 

$

1,824

 

$

1,789

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Catastrophes, net of reinsurance:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pre-tax

 

$

471

 

$

439

 

$

117

 

$

86

 

$

186

 

$

1,668

 

$

606

 

$

1,027

 

$

2,460

 

After-tax

 

$

312

 

$

285

 

$

77

 

$

55

 

$

122

 

$

1,085

 

$

394

 

$

674

 

$

1,601

 

 


(1)  In 4Q 2010, “Other revenues” include $(60) million of expenses related to the Company’s purchase and retirement of $885 million of its $1 billion 6.25% fixed-to-floating rate junior subordinated debentures.

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

3



 

The Travelers Companies, Inc.

 

Net Income (Loss) by Major Component and Combined Ratio - Consolidated

 

($ in millions, net of tax)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Underwriting gain (loss)

 

$

80

 

$

119

 

$

302

 

$

303

 

$

249

 

$

(924

)

$

(185

)

$

501

 

$

(860

)

Net investment income

 

610

 

617

 

597

 

644

 

622

 

606

 

561

 

1,824

 

1,789

 

Other, including interest expense (1)

 

(59

)

(46

)

(41

)

(83

)

(45

)

(59

)

(44

)

(146

)

(148

)

Operating income (loss)

 

631

 

690

 

858

 

864

 

826

 

(377

)

332

 

2,179

 

781

 

Net realized investment gains (losses)

 

16

 

(20

)

147

 

30

 

13

 

13

 

1

 

143

 

27

 

Net income (loss)

 

$

647

 

$

670

 

$

1,005

 

$

894

 

$

839

 

$

(364

)

$

333

 

$

2,322

 

$

808

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GAAP Combined ratio (2) (3)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss and loss adjustment expense ratio

 

64.0

%

63.3

%

58.7

%

58.0

%

62.1

%

92.6

%

72.9

%

61.9

%

76.0

%

Underwriting expense ratio

 

32.4

%

31.9

%

31.9

%

32.6

%

32.6

%

32.4

%

31.6

%

32.1

%

32.2

%

Combined ratio

 

96.4

%

95.2

%

90.6

%

90.6

%

94.7

%

125.0

%

104.5

%

94.0

%

108.2

%

GAAP combined ratio excluding incremental impact of direct to consumer initiative

 

95.8

%

94.6

%

89.7

%

89.6

%

93.8

%

124.1

%

103.6

%

93.3

%

107.3

%

Impact of catastrophes on combined ratio

 

9.0

%

8.2

%

2.2

%

1.5

%

3.4

%

30.3

%

10.8

%

6.4

%

14.9

%

Impact of prior year reserve development on combined ratio

 

-5.6

%

-7.2

%

-4.1

%

-6.4

%

-4.4

%

-3.1

%

-3.3

%

-5.6

%

-3.5

%

 


(1)  In 4Q 2010, “Other, including interest expense” includes $(39) million, net of tax, of expenses related to the Company’s purchase and retirement of $885 million of its $1 billion 6.25% fixed-to-floating rate junior subordinated debentures.

(2)  Before policyholder dividends.

(3)  Billing and policy fees, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses as follows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

Billing and policy fees

 

$

27

 

$

25

 

$

27

 

$

25

 

$

26

 

$

25

 

$

26

 

$

79

 

$

77

 

 

Fee income:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss and loss adjustment expenses

 

$

36

 

$

31

 

$

23

 

$

30

 

$

33

 

$

34

 

$

38

 

$

90

 

$

105

 

 

Underwriting expenses

 

43

 

45

 

41

 

38

 

41

 

40

 

41

 

129

 

122

 

 

Total fee income

 

$

79

 

$

76

 

$

64

 

$

68

 

$

74

 

$

74

 

$

79

 

$

219

 

$

227

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

4



 

The Travelers Companies, Inc.

Operating Income (Loss) - Consolidated

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Premiums

 

$

5,230

 

$

5,340

 

$

5,422

 

$

5,440

 

$

5,371

 

$

5,503

 

$

5,605

 

$

15,992

 

$

16,479

 

Net investment income

 

753

 

762

 

735

 

809

 

779

 

758

 

690

 

2,250

 

2,227

 

Fee income

 

79

 

76

 

64

 

68

 

74

 

74

 

79

 

219

 

227

 

Other revenues (1)

 

32

 

32

 

35

 

(29

)

34

 

34

 

31

 

99

 

99

 

Total revenues

 

6,094

 

6,210

 

6,256

 

6,288

 

6,258

 

6,369

 

6,405

 

18,560

 

19,032

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and claim adjustment expenses

 

3,388

 

3,419

 

3,213

 

3,190

 

3,382

 

5,141

 

4,136

 

10,020

 

12,659

 

Amortization of deferred acquisition costs

 

929

 

950

 

966

 

957

 

948

 

970

 

982

 

2,845

 

2,900

 

General and administrative expenses

 

847

 

832

 

837

 

890

 

883

 

907

 

860

 

2,516

 

2,650

 

Interest expense

 

98

 

97

 

95

 

98

 

96

 

97

 

97

 

290

 

290

 

Total claims and expenses

 

5,262

 

5,298

 

5,111

 

5,135

 

5,309

 

7,115

 

6,075

 

15,671

 

18,499

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss) before income taxes

 

832

 

912

 

1,145

 

1,153

 

949

 

(746

)

330

 

2,889

 

533

 

Income tax expense (benefit)

 

201

 

222

 

287

 

289

 

123

 

(369

)

(2

)

710

 

(248

)

Operating income (loss)

 

$

631

 

$

690

 

$

858

 

$

864

 

$

826

 

$

(377

)

$

332

 

$

2,179

 

$

781

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other statistics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective tax rate on net investment income

 

18.9

%

19.1

%

18.8

%

20.3

%

20.2

%

20.1

%

18.6

%

18.9

%

19.7

%

Net investment income (after-tax)

 

$

610

 

$

617

 

$

597

 

$

644

 

$

622

 

$

606

 

$

561

 

$

1,824

 

$

1,789

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Catastrophes, net of reinsurance:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pre-tax

 

$

471

 

$

439

 

$

117

 

$

86

 

$

186

 

$

1,668

 

$

606

 

$

1,027

 

$

2,460

 

After-tax

 

$

312

 

$

285

 

$

77

 

$

55

 

$

122

 

$

1,085

 

$

394

 

$

674

 

$

1,601

 

 


(1)  In 4Q 2010, “Other revenues” include $(60) million of expenses related to the Company’s purchase and retirement of $885 million of its $1 billion 6.25% fixed-to-floating rate junior subordinated debentures.

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

5



 

The Travelers Companies, Inc.

Selected Statistics - Property and Casualty Operations

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

Statutory underwriting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross written premiums

 

$

5,803

 

$

5,974

 

$

6,004

 

$

5,521

 

$

5,961

 

$

6,124

 

$

6,226

 

$

17,781

 

$

18,311

 

Net written premiums

 

$

5,251

 

$

5,688

 

$

5,462

 

$

5,234

 

$

5,437

 

$

5,817

 

$

5,672

 

$

16,401

 

$

16,926

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net earned premiums

 

$

5,230

 

$

5,340

 

$

5,422

 

$

5,440

 

$

5,371

 

$

5,503

 

$

5,605

 

$

15,992

 

$

16,479

 

Losses and loss adjustment expenses

 

3,349

 

3,382

 

3,185

 

3,156

 

3,342

 

5,100

 

4,094

 

9,916

 

12,536

 

Underwriting expenses

 

1,708

 

1,757

 

1,766

 

1,725

 

1,772

 

1,837

 

1,812

 

5,231

 

5,421

 

Statutory underwriting gain (loss)

 

173

 

201

 

471

 

559

 

257

 

(1,434

)

(301

)

845

 

(1,478

)

Policyholder dividends

 

8

 

7

 

9

 

6

 

10

 

8

 

11

 

24

 

29

 

Statutory underwriting gain (loss) after policyholder dividends

 

$

165

 

$

194

 

$

462

 

$

553

 

$

247

 

$

(1,442

)

$

(312

)

$

821

 

$

(1,507

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other statutory statistics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reserves for losses and loss adjustment expenses

 

$

40,849

 

$

40,766

 

$

40,640

 

$

40,235

 

$

40,301

 

$

41,482

 

$

41,238

 

$

40,640

 

$

41,238

 

Increase (decrease) in reserves

 

$

(74

)

$

(83

)

$

(126

)

$

(405

)

$

66

 

$

1,181

 

$

(244

)

$

(283

)

$

1,003

 

Statutory surplus

 

$

21,607

 

$

21,077

 

$

20,868

 

$

20,066

 

$

20,588

 

$

20,224

 

$

19,842

 

$

20,868

 

$

19,842

 

Net written premiums/surplus (1)

 

0.99:1

 

1.02:1

 

1.03:1

 

1.08:1

 

1.06:1

 

1.09:1

 

1.12:1

 

1.03:1

 

1.12:1

 

 


(1)  Based on 12 months of rolling net written premiums.

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

6



 

The Travelers Companies, Inc.

Written and Earned Premiums - Property and Casualty Operations

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

Written premiums

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross

 

$

5,803

 

$

5,974

 

$

6,004

 

$

5,521

 

$

5,961

 

$

6,124

 

$

6,226

 

$

17,781

 

$

18,311

 

Ceded

 

(552

)

(286

)

(542

)

(287

)

(524

)

(307

)

(554

)

(1,380

)

(1,385

)

Net

 

$

5,251

 

$

5,688

 

$

5,462

 

$

5,234

 

$

5,437

 

$

5,817

 

$

5,672

 

$

16,401

 

$

16,926

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Earned premiums

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross

 

$

5,697

 

$

5,770

 

$

5,864

 

$

5,866

 

$

5,804

 

$

5,920

 

$

6,031

 

$

17,331

 

$

17,755

 

Ceded

 

(467

)

(430

)

(442

)

(426

)

(433

)

(417

)

(426

)

(1,339

)

(1,276

)

Net

 

$

5,230

 

$

5,340

 

$

5,422

 

$

5,440

 

$

5,371

 

$

5,503

 

$

5,605

 

$

15,992

 

$

16,479

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

7



 

The Travelers Companies, Inc.
Operating Income - Business Insurance
($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Premiums

 

$

2,628

 

$

2,663

 

$

2,736

 

$

2,739

 

$

2,745

 

$

2,802

 

$

2,890

 

$

8,027

 

$

8,437

 

Net investment income

 

528

 

537

 

514

 

577

 

556

 

541

 

487

 

1,579

 

1,584

 

Fee income

 

79

 

76

 

64

 

66

 

74

 

74

 

78

 

219

 

226

 

Other revenues

 

6

 

7

 

10

 

5

 

9

 

10

 

8

 

23

 

27

 

Total revenues

 

3,241

 

3,283

 

3,324

 

3,387

 

3,384

 

3,427

 

3,463

 

9,848

 

10,274

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and claim adjustment expenses

 

1,583

 

1,621

 

1,683

 

1,617

 

1,773

 

2,579

 

2,204

 

4,887

 

6,556

 

Amortization of deferred acquisition costs

 

425

 

439

 

448

 

437

 

444

 

457

 

460

 

1,312

 

1,361

 

General and administrative expenses

 

481

 

469

 

463

 

491

 

473

 

492

 

471

 

1,413

 

1,436

 

Total claims and expenses

 

2,489

 

2,529

 

2,594

 

2,545

 

2,690

 

3,528

 

3,135

 

7,612

 

9,353

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss) before federal income taxes

 

752

 

754

 

730

 

842

 

694

 

(101

)

328

 

2,236

 

921

 

Income tax expense (benefit)

 

185

 

187

 

187

 

218

 

90

 

(112

)

34

 

559

 

12

 

Operating income

 

$

567

 

$

567

 

$

543

 

$

624

 

$

604

 

$

11

 

$

294

 

$

1,677

 

$

909

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other statistics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective tax rate on net investment income

 

18.6

%

18.8

%

18.5

%

20.3

%

20.0

%

19.9

%

18.2

%

18.6

%

19.4

%

Net investment income (after-tax)

 

$

430

 

$

435

 

$

420

 

$

459

 

$

445

 

$

433

 

$

398

 

$

1,285

 

$

1,276

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Catastrophes, net of reinsurance:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pre-tax

 

$

135

 

$

179

 

$

53

 

$

70

 

$

112

 

$

697

 

$

195

 

$

367

 

$

1,004

 

After-tax

 

$

88

 

$

116

 

$

35

 

$

45

 

$

73

 

$

453

 

$

127

 

$

239

 

$

653

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

8



 

The Travelers Companies, Inc.
Operating Income by Major Component and Combined Ratio - Business Insurance
($ in millions, net of tax)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Underwriting gain (loss)

 

$

132

 

$

127

 

$

116

 

$

161

 

$

153

 

$

(429

)

$

(110

)

$

375

 

$

(386

)

Net investment income

 

430

 

435

 

420

 

459

 

445

 

433

 

398

 

1,285

 

1,276

 

Other

 

5

 

5

 

7

 

4

 

6

 

7

 

6

 

17

 

19

 

Operating income

 

$

567

 

$

567

 

$

543

 

$

624

 

$

604

 

$

11

 

$

294

 

$

1,677

 

$

909

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GAAP Combined ratio (1) (2)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss and loss adjustment expense ratio

 

58.7

%

59.5

%

60.5

%

57.8

%

63.1

%

90.6

%

74.8

%

59.6

%

76.3

%

Underwriting expense ratio

 

32.7

%

32.3

%

31.6

%

32.3

%

31.8

%

32.3

%

30.6

%

32.2

%

31.5

%

Combined ratio

 

91.4

%

91.8

%

92.1

%

90.1

%

94.9

%

122.9

%

105.4

%

91.8

%

107.8

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Impact of catastrophes on combined ratio

 

5.1

%

6.7

%

2.0

%

2.6

%

4.1

%

24.9

%

6.8

%

4.6

%

11.9

%

Impact of prior year reserve development on combined ratio

 

-9.2

%

-11.3

%

-3.8

%

-9.3

%

-5.2

%

-1.0

%

-0.9

%

-8.1

%

-2.3

%

 


(1)  Before policyholder dividends.

(2)  Billing and policy fees, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses as follows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

Billing and policy fees

 

$

4

 

$

4

 

$

5

 

$

4

 

$

5

 

$

4

 

$

5

 

$

13

 

$

14

 

 

Fee income:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss and loss adjustment expenses

 

$

36

 

$

31

 

$

23

 

$

28

 

$

33

 

$

34

 

$

37

 

$

90

 

$

104

 

 

Underwriting expenses

 

43

 

45

 

41

 

38

 

41

 

40

 

41

 

129

 

122

 

 

Total fee income

 

$

79

 

$

76

 

$

64

 

$

66

 

$

74

 

$

74

 

$

78

 

$

219

 

$

226

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

9



 

The Travelers Companies, Inc.
Selected Statistics - Business Insurance
($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Statutory underwriting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross written premiums

 

$

3,118

 

$

2,996

 

$

3,027

 

$

2,750

 

$

3,306

 

$

3,094

 

$

3,205

 

$

9,141

 

$

9,605

 

Net written premiums

 

$

2,834

 

$

2,795

 

$

2,651

 

$

2,577

 

$

3,020

 

$

2,879

 

$

2,826

 

$

8,280

 

$

8,725

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net earned premiums

 

$

2,628

 

$

2,663

 

$

2,736

 

$

2,739

 

$

2,745

 

$

2,802

 

$

2,890

 

$

8,027

 

$

8,437

 

Losses and loss adjustment expenses

 

1,547

 

1,586

 

1,659

 

1,583

 

1,736

 

2,540

 

2,167

 

4,792

 

6,443

 

Underwriting expenses

 

866

 

869

 

867

 

854

 

899

 

918

 

898

 

2,602

 

2,715

 

Statutory underwriting gain (loss)

 

215

 

208

 

210

 

302

 

110

 

(656

)

(175

)

633

 

(721

)

Policyholder dividends

 

4

 

6

 

5

 

6

 

7

 

5

 

7

 

15

 

19

 

Statutory underwriting gain (loss) after policyholder dividends

 

$

211

 

$

202

 

$

205

 

$

296

 

$

103

 

$

(661

)

$

(182

)

$

618

 

$

(740

)

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

10



 

The Travelers Companies, Inc.
Net Written Premiums - Business Insurance
($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net written premiums by market

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Select Accounts

 

$

702

 

$

716

 

$

664

 

$

636

 

$

732

 

$

738

 

$

666

 

$

2,082

 

$

2,136

 

Commercial Accounts

 

706

 

581

 

655

 

634

 

822

 

659

 

747

 

1,942

 

2,228

 

National Accounts

 

226

 

194

 

173

 

213

 

211

 

188

 

176

 

593

 

575

 

Industry-Focused Underwriting

 

569

 

584

 

590

 

556

 

628

 

579

 

649

 

1,743

 

1,856

 

Target Risk Underwriting

 

412

 

469

 

342

 

350

 

413

 

468

 

356

 

1,223

 

1,237

 

Specialized Distribution

 

215

 

247

 

222

 

188

 

209

 

246

 

231

 

684

 

686

 

Total core

 

2,830

 

2,791

 

2,646

 

2,577

 

3,015

 

2,878

 

2,825

 

8,267

 

8,718

 

Business Insurance other

 

4

 

4

 

5

 

 

5

 

1

 

1

 

13

 

7

 

Total

 

$

2,834

 

$

2,795

 

$

2,651

 

$

2,577

 

$

3,020

 

$

2,879

 

$

2,826

 

$

8,280

 

$

8,725

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net written premiums by product line

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Commercial multi-peril

 

$

784

 

$

752

 

$

728

 

$

731

 

$

841

 

$

780

 

$

743

 

$

2,264

 

$

2,364

 

Workers’ compensation

 

725

 

600

 

635

 

626

 

854

 

678

 

750

 

1,960

 

2,282

 

Commercial automobile

 

483

 

492

 

494

 

441

 

493

 

505

 

515

 

1,469

 

1,513

 

Property

 

430

 

493

 

360

 

358

 

414

 

468

 

354

 

1,283

 

1,236

 

General liability

 

412

 

458

 

434

 

422

 

415

 

442

 

448

 

1,304

 

1,305

 

Other

 

 

 

 

(1

)

3

 

6

 

16

 

 

25

 

Total

 

$

2,834

 

$

2,795

 

$

2,651

 

$

2,577

 

$

3,020

 

$

2,879

 

$

2,826

 

$

8,280

 

$

8,725

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

National accounts

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Additions to claim volume under administration (1)

 

$

536

 

$

399

 

$

348

 

$

496

 

$

540

 

$

416

 

$

412

 

$

1,283

 

$

1,368

 

Written fees

 

$

74

 

$

64

 

$

57

 

$

62

 

$

73

 

$

63

 

$

63

 

$

195

 

$

199

 

 


(1)  Includes new and renewal business.

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

11



 

The Travelers Companies, Inc.

Operating Income - Financial, Professional & International Insurance

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Premiums

 

$

824

 

$

855

 

$

820

 

$

818

 

$

773

 

$

810

 

$

799

 

$

2,499

 

$

2,382

 

Net investment income

 

111

 

110

 

110

 

108

 

106

 

105

 

101

 

331

 

312

 

Fee income

 

 

 

 

2

 

 

 

1

 

 

1

 

Other revenues

 

6

 

7

 

7

 

7

 

7

 

6

 

6

 

20

 

19

 

Total revenues

 

941

 

972

 

937

 

935

 

886

 

921

 

907

 

2,850

 

2,714

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and claim adjustment expenses

 

516

 

414

 

350

 

420

 

433

 

378

 

297

 

1,280

 

1,108

 

Amortization of deferred acquisition costs

 

153

 

153

 

154

 

152

 

147

 

152

 

154

 

460

 

453

 

General and administrative expenses

 

149

 

148

 

153

 

158

 

160

 

160

 

162

 

450

 

482

 

Total claims and expenses

 

818

 

715

 

657

 

730

 

740

 

690

 

613

 

2,190

 

2,043

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income before federal income taxes

 

123

 

257

 

280

 

205

 

146

 

231

 

294

 

660

 

671

 

Income tax expense

 

37

 

85

 

68

 

55

 

26

 

67

 

83

 

190

 

176

 

Operating income

 

$

86

 

$

172

 

$

212

 

$

150

 

$

120

 

$

164

 

$

211

 

$

470

 

$

495

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other statistics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective tax rate on net investment income

 

21.0

%

20.7

%

20.6

%

20.5

%

21.2

%

21.2

%

20.8

%

20.8

%

21.1

%

Net investment income (after-tax)

 

$

87

 

$

89

 

$

86

 

$

86

 

$

84

 

$

82

 

$

81

 

$

262

 

$

247

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Catastrophes, net of reinsurance (1):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pre-tax

 

$

86

 

$

3

 

$

(2

)

$

(5

)

$

21

 

$

14

 

$

3

 

$

87

 

$

38

 

After-tax

 

$

62

 

$

2

 

$

(2

)

$

(3

)

$

15

 

$

10

 

$

2

 

$

62

 

$

27

 

 


(1)  In 3Q 2010 and 4Q 2010 “Catastrophes, net of reinsurance” includes a net benefit from re-estimation of current year catastrophe losses.

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

12



 

The Travelers Companies, Inc.

Operating Income by Major Component and Combined Ratio - Financial, Professional

& International Insurance

($ in millions, net of tax)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Underwriting gain (loss)

 

$

(5

)

$

79

 

$

121

 

$

59

 

$

32

 

$

78

 

$

126

 

$

195

 

$

236

 

Net investment income

 

87

 

89

 

86

 

86

 

84

 

82

 

81

 

262

 

247

 

Other

 

4

 

4

 

5

 

5

 

4

 

4

 

4

 

13

 

12

 

Operating income

 

$

86

 

$

172

 

$

212

 

$

150

 

$

120

 

$

164

 

$

211

 

$

470

 

$

495

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GAAP Combined ratio (1) (2) 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss and loss adjustment expense ratio

 

62.3

%

48.1

%

42.2

%

51.2

%

55.6

%

46.2

%

36.8

%

50.8

%

46.1

%

Underwriting expense ratio

 

36.6

%

35.2

%

37.4

%

38.0

%

39.7

%

38.6

%

39.4

%

36.4

%

39.2

%

Combined ratio

 

98.9

%

83.3

%

79.6

%

89.2

%

95.3

%

84.8

%

76.2

%

87.2

%

85.3

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Impact of catastrophes on combined ratio

 

10.4

%

0.4

%

-0.3

%

-0.6

%

2.7

%

1.7

%

0.4

%

3.4

%

1.6

%

Impact of prior year reserve development on combined ratio

 

-4.2

%

-8.4

%

-11.8

%

-6.8

%

-5.1

%

-11.7

%

-19.1

%

-8.1

%

-12.1

%

 


(1)  Before policyholder dividends.

(2)  Fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses as follows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

Fee income:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss and loss adjustment expenses

 

$

 

$

 

$

 

$

2

 

$

 

$

 

$

1

 

$

 

$

1

 

 

Underwriting expenses

 

 

 

 

 

 

 

 

 

 

 

Total fee income

 

$

 

$

 

$

 

$

2

 

$

 

$

 

$

1

 

$

 

$

1

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

13



 

The Travelers Companies, Inc.
Selected Statistics - Financial, Professional & International Insurance
($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Statutory underwriting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross written premiums

 

$

898

 

$

915

 

$

852

 

$

869

 

$

810

 

$

910

 

$

854

 

$

2,665

 

$

2,574

 

Net written premiums

 

$

681

 

$

889

 

$

808

 

$

833

 

$

624

 

$

879

 

$

808

 

$

2,378

 

$

2,311

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net earned premiums

 

$

824

 

$

855

 

$

820

 

$

818

 

$

773

 

$

810

 

$

799

 

$

2,499

 

$

2,382

 

Losses and loss adjustment expenses

 

513

 

412

 

346

 

420

 

430

 

375

 

294

 

1,271

 

1,099

 

Underwriting expenses

 

308

 

303

 

291

 

290

 

309

 

312

 

303

 

902

 

924

 

Statutory underwriting gain

 

3

 

140

 

183

 

108

 

34

 

123

 

202

 

326

 

359

 

Policyholder dividends

 

4

 

1

 

4

 

 

3

 

3

 

4

 

9

 

10

 

Statutory underwriting gain (loss) after policyholder dividends

 

$

(1

)

$

139

 

$

179

 

$

108

 

$

31

 

$

120

 

$

198

 

$

317

 

$

349

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

14



 

The Travelers Companies, Inc.
Net Written Premiums - Financial, Professional & International Insurance
($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net written premiums by market

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bond & Financial Products

 

$

362

 

$

559

 

$

547

 

$

513

 

$

369

 

$

533

 

$

538

 

$

1,468

 

$

1,440

 

International

 

319

 

330

 

261

 

320

 

255

 

346

 

270

 

910

 

871

 

Total

 

$

681

 

$

889

 

$

808

 

$

833

 

$

624

 

$

879

 

$

808

 

$

2,378

 

$

2,311

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net written premiums by product line

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

General liability

 

$

132

 

$

232

 

$

242

 

$

246

 

$

138

 

$

235

 

$

239

 

$

606

 

$

612

 

Fidelity & surety

 

194

 

292

 

273

 

236

 

196

 

265

 

261

 

759

 

722

 

International

 

319

 

330

 

261

 

320

 

255

 

346

 

270

 

910

 

871

 

Other

 

36

 

35

 

32

 

31

 

35

 

33

 

38

 

103

 

106

 

Total

 

$

681

 

$

889

 

$

808

 

$

833

 

$

624

 

$

879

 

$

808

 

$

2,378

 

$

2,311

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

15



 

The Travelers Companies, Inc.
Operating Income (Loss) - Personal Insurance
($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Premiums

 

$

1,778

 

$

1,822

 

$

1,866

 

$

1,883

 

$

1,853

 

$

1,891

 

$

1,916

 

$

5,466

 

$

5,660

 

Net investment income

 

114

 

115

 

111

 

124

 

117

 

112

 

102

 

340

 

331

 

Other revenues

 

20

 

18

 

18

 

19

 

18

 

18

 

17

 

56

 

53

 

Total revenues

 

1,912

 

1,955

 

1,995

 

2,026

 

1,988

 

2,021

 

2,035

 

5,862

 

6,044

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and claim adjustment expenses

 

1,289

 

1,384

 

1,180

 

1,153

 

1,176

 

2,184

 

1,635

 

3,853

 

4,995

 

Amortization of deferred acquisition costs

 

351

 

358

 

364

 

368

 

357

 

361

 

368

 

1,073

 

1,086

 

General and administrative expenses

 

207

 

210

 

215

 

235

 

235

 

225

 

222

 

632

 

682

 

Total claims and expenses

 

1,847

 

1,952

 

1,759

 

1,756

 

1,768

 

2,770

 

2,225

 

5,558

 

6,763

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss) before federal income taxes

 

65

 

3

 

236

 

270

 

220

 

(749

)

(190

)

304

 

(719

)

Income tax expense (benefit)

 

6

 

(16

)

68

 

76

 

50

 

(278

)

(82

)

58

 

(310

)

Operating income (loss)

 

$

59

 

$

19

 

$

168

 

$

194

 

$

170

 

$

(471

)

$

(108

)

$

246

 

$

(409

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other statistics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective tax rate on net investment income

 

18.6

%

18.7

%

18.5

%

20.0

%

20.0

%

19.9

%

18.5

%

18.6

%

19.5

%

Net investment income (after-tax)

 

$

93

 

$

93

 

$

91

 

$

99

 

$

93

 

$

91

 

$

82

 

$

277

 

$

266

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Catastrophes, net of reinsurance:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pre-tax

 

$

250

 

$

257

 

$

66

 

$

21

 

$

53

 

$

957

 

$

408

 

$

573

 

$

1,418

 

After-tax

 

$

162

 

$

167

 

$

44

 

$

13

 

$

34

 

$

622

 

$

265

 

$

373

 

$

921

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

16



 

The Travelers Companies, Inc.
Operating Income (Loss) by Major Component and Combined Ratio - Personal Insurance
($ in millions, net of tax)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Underwriting gain (loss)

 

$

(47

)

$

(87

)

$

65

 

$

83

 

$

64

 

$

(573

)

$

(201

)

$

(69

)

$

(710

)

Net investment income

 

93

 

93

 

91

 

99

 

93

 

91

 

82

 

277

 

266

 

Other

 

13

 

13

 

12

 

12

 

13

 

11

 

11

 

38

 

35

 

Operating income (loss)

 

$

59

 

$

19

 

$

168

 

$

194

 

$

170

 

$

(471

)

$

(108

)

$

246

 

$

(409

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GAAP Combined ratio (1)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss and loss adjustment expense ratio

 

72.5

%

76.0

%

63.2

%

61.2

%

63.4

%

115.6

%

85.3

%

70.5

%

88.3

%

Underwriting expense ratio

 

30.1

%

29.9

%

29.9

%

30.9

%

30.8

%

29.9

%

29.7

%

30.0

%

30.1

%

Combined ratio

 

102.6

%

105.9

%

93.1

%

92.1

%

94.2

%

145.5

%

115.0

%

100.5

%

118.4

%

GAAP combined ratio excluding incremental impact of direct to consumer initiative

 

100.9

%

104.0

%

90.6

%

89.1

%

91.4

%

143.2

%

112.5

%

98.4

%

115.8

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Impact of catastrophes on combined ratio

 

14.0

%

14.0

%

3.6

%

1.1

%

2.8

%

50.7

%

21.3

%

10.5

%

25.1

%

Impact of prior year reserve development on combined ratio

 

-1.0

%

-0.5

%

-1.2

%

-2.0

%

-3.0

%

-2.4

%

-0.3

%

-0.9

%

-1.9

%

 


(1)  Billing and policy fees, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  Billing and policy fees are as follows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

Billing and policy fees

 

$

23

 

$

21

 

$

22

 

$

21

 

$

21

 

$

21

 

$

21

 

$

66

 

$

63

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

17



 

The Travelers Companies, Inc.

Selected Statistics - Personal Insurance

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Statutory underwriting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross written premiums

 

$

1,787

 

$

2,063

 

$

2,125

 

$

1,902

 

$

1,845

 

$

2,120

 

$

2,167

 

$

5,975

 

$

6,132

 

Net written premiums

 

$

1,736

 

$

2,004

 

$

2,003

 

$

1,824

 

$

1,793

 

$

2,059

 

$

2,038

 

$

5,743

 

$

5,890

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net earned premiums

 

$

1,778

 

$

1,822

 

$

1,866

 

$

1,883

 

$

1,853

 

$

1,891

 

$

1,916

 

$

5,466

 

$

5,660

 

Losses and loss adjustment expenses

 

1,289

 

1,384

 

1,180

 

1,153

 

1,176

 

2,185

 

1,633

 

3,853

 

4,994

 

Underwriting expenses

 

534

 

585

 

608

 

581

 

564

 

607

 

611

 

1,727

 

1,782

 

Statutory underwriting gain (loss)

 

$

(45

)

$

(147

)

$

78

 

$

149

 

$

113

 

$

(901

)

$

(328

)

$

(114

)

$

(1,116

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Policies in force (in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Automobile

 

2,489

 

2,516

 

2,536

 

2,547

 

2,559

 

2,570

 

2,574

 

2,536

 

2,574

 

Homeowners and other

 

5,030

 

5,100

 

5,143

 

5,165

 

5,183

 

5,210

 

5,226

 

5,143

 

5,226

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

18



 

The Travelers Companies, Inc.

Selected Statistics - Personal Insurance (Agency Automobile) (1)

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Statutory underwriting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross written premiums

 

$

917

 

$

951

 

$

958

 

$

894

 

$

923

 

$

952

 

$

950

 

$

2,826

 

$

2,825

 

Net written premiums

 

$

913

 

$

945

 

$

952

 

$

888

 

$

918

 

$

948

 

$

946

 

$

2,810

 

$

2,812

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net earned premiums

 

$

892

 

$

905

 

$

914

 

$

918

 

$

896

 

$

908

 

$

912

 

$

2,711

 

$

2,716

 

Losses and loss adjustment expenses

 

613

 

638

 

628

 

674

 

620

 

722

 

707

 

1,879

 

2,049

 

Underwriting expenses

 

249

 

254

 

254

 

250

 

249

 

249

 

245

 

757

 

743

 

Statutory underwriting gain (loss)

 

$

30

 

$

13

 

$

32

 

$

(6

)

$

27

 

$

(63

)

$

(40

)

$

75

 

$

(76

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other statistics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GAAP Combined ratio (2):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss and loss adjustment expense ratio

 

68.7

%

70.5

%

68.7

%

73.4

%

69.2

%

79.5

%

77.5

%

69.3

%

75.4

%

Underwriting expense ratio

 

26.7

%

26.9

%

26.2

%

26.9

%

26.6

%

26.2

%

25.8

%

26.6

%

26.2

%

Combined ratio

 

95.4

%

97.4

%

94.9

%

100.3

%

95.8

%

105.7

%

103.3

%

95.9

%

101.6

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Impact of catastrophes on combined ratio

 

0.8

%

1.6

%

0.3

%

0.5

%

0.1

%

6.8

%

2.1

%

0.9

%

3.0

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Catastrophe losses, net of reinsurance:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pre-tax

 

$

7

 

$

14

 

$

3

 

$

4

 

$

1

 

$

61

 

$

20

 

$

24

 

$

82

 

After-tax

 

$

4

 

$

10

 

$

2

 

$

2

 

$

 

$

41

 

$

12

 

$

16

 

$

53

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Policies in force (in thousands)

 

2,447

 

2,468

 

2,482

 

2,490

 

2,497

 

2,502

 

2,501

 

 

 

 

 

Change from prior year quarter

 

-1.7

%

0.1

%

1.3

%

1.9

%

2.0

%

1.4

%

0.8

%

 

 

 

 

Change from prior quarter

 

0.2

%

0.9

%

0.6

%

0.3

%

0.3

%

0.2

%

0.0

%

 

 

 

 

 


(1)  Represents Automobile policies sold through agents, brokers and other intermediaries, and excludes direct to consumer.

 

(2)  Billing and policy fees, which are a component of other revenues, are allocated as a reduction of underwriting expenses.

 

 

Billing and policy fees are as follows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

Billing and policy fees

 

$

13

 

$

11

 

$

12

 

$

12

 

$

12

 

$

11

 

$

11

 

$

36

 

$

34

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

19



 

The Travelers Companies, Inc.

Selected Statistics - Personal Insurance (Agency Homeowners and Other) (1)

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Statutory underwriting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross written premiums

 

$

849

 

$

1,089

 

$

1,140

 

$

982

 

$

891

 

$

1,136

 

$

1,179

 

$

3,078

 

$

3,206

 

Net written premiums

 

$

803

 

$

1,035

 

$

1,024

 

$

910

 

$

845

 

$

1,078

 

$

1,056

 

$

2,862

 

$

2,979

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net earned premiums

 

$

870

 

$

897

 

$

930

 

$

942

 

$

932

 

$

954

 

$

974

 

$

2,697

 

$

2,860

 

Losses and loss adjustment expenses

 

662

 

729

 

534

 

459

 

532

 

1,428

 

899

 

1,925

 

2,859

 

Underwriting expenses

 

252

 

292

 

305

 

276

 

263

 

308

 

312

 

849

 

883

 

Statutory underwriting gain (loss)

 

$

(44

)

$

(124

)

$

91

 

$

207

 

$

137

 

$

(782

)

$

(237

)

$

(77

)

$

(882

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other statistics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GAAP Combined ratio (2):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss and loss adjustment expense ratio

 

76.1

%

81.3

%

57.4

%

48.7

%

57.1

%

149.7

%

92.3

%

71.4

%

100.0

%

Underwriting expense ratio

 

30.6

%

29.4

%

28.9

%

29.5

%

30.0

%

29.3

%

28.8

%

29.6

%

29.3

%

Combined ratio

 

106.7

%

110.7

%

86.3

%

78.2

%

87.1

%

179.0

%

121.1

%

101.0

%

129.3

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Impact of catastrophes on combined ratio

 

27.9

%

26.8

%

6.9

%

1.6

%

5.6

%

92.9

%

39.6

%

20.3

%

46.3

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Catastrophe losses, net of reinsurance:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pre-tax

 

$

242

 

$

241

 

$

64

 

$

15

 

$

52

 

$

887

 

$

385

 

$

547

 

$

1,324

 

After-tax

 

$

158

 

$

156

 

$

41

 

$

10

 

$

34

 

$

576

 

$

251

 

$

355

 

$

861

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Policies in force (in thousands)

 

5,000

 

5,064

 

5,103

 

5,121

 

5,135

 

5,157

 

5,167

 

 

 

 

 

Change from prior year quarter

 

3.1

%

3.6

%

3.6

%

3.3

%

2.7

%

1.8

%

1.3

%

 

 

 

 

Change from prior quarter

 

0.8

%

1.3

%

0.8

%

0.4

%

0.3

%

0.4

%

0.2

%

 

 

 

 

 


(1)  Represents Homeowners and Other Lines sold through agents, brokers and other intermediaries, and excludes direct to consumer.

 

(2)  Billing and policy fees, which are a component of other revenues, are allocated as a reduction of underwriting expenses.

 

 

Billing and policy fees are as follows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

Billing and policy fees

 

$

10

 

$

9

 

$

10

 

$

9

 

$

9

 

$

9

 

$

9

 

$

29

 

$

27

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

20



 

The Travelers Companies, Inc.

Interest Expense and Other

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other revenues (1)

 

$

 

$

 

$

 

$

(60

)

$

 

$

 

$

 

$

 

$

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims and expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest expense

 

98

 

97

 

95

 

98

 

96

 

97

 

97

 

290

 

290

 

General and administrative expenses

 

10

 

5

 

6

 

6

 

15

 

30

 

5

 

21

 

50

 

Total claims and expenses

 

108

 

102

 

101

 

104

 

111

 

127

 

102

 

311

 

340

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating loss before federal income tax benefit

 

(108

)

(102

)

(101

)

(164

)

(111

)

(127

)

(102

)

(311

)

(340

)

Income taxes

 

(27

)

(34

)

(36

)

(60

)

(43

)

(46

)

(37

)

(97

)

(126

)

Operating loss

 

$

(81

)

$

(68

)

$

(65

)

$

(104

)

$

(68

)

$

(81

)

$

(65

)

$

(214

)

$

(214

)

 


(1)  In 4Q 2010, “Other revenues” include $(60) million of expenses related to the Company’s purchase and retirement of $885 million of its $1 billion 6.25% fixed-to-floating rate junior subordinated debentures.

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

21



 

The Travelers Companies, Inc.
Consolidated Balance Sheet
(in millions)

 

 

 

September 30,

 

December 31,

 

 

 

2011 (1)

 

2010

 

 

 

 

 

 

 

Assets

 

 

 

 

 

Fixed maturities, available for sale, at fair value (including $149 and $186 subject to securities lending) (amortized cost $60,056 and $60,170)

 

$

64,000

 

$

62,820

 

Equity securities, available for sale, at fair value (cost $467 and $372)

 

570

 

519

 

Real estate

 

851

 

838

 

Short-term securities

 

4,797

 

5,616

 

Other investments

 

3,434

 

2,929

 

Total investments

 

73,652

 

72,722

 

 

 

 

 

 

 

Cash

 

231

 

200

 

Investment income accrued

 

737

 

791

 

Premiums receivable

 

5,932

 

5,497

 

Reinsurance recoverables

 

11,743

 

11,994

 

Ceded unearned premiums

 

922

 

813

 

Deferred acquisition costs

 

1,869

 

1,782

 

Deferred taxes

 

 

493

 

Contractholder receivables

 

5,375

 

5,343

 

Goodwill

 

3,365

 

3,365

 

Other intangible assets

 

449

 

502

 

Other assets

 

2,658

 

2,154

 

Total assets

 

$

106,933

 

$

105,656

 

 

 

 

 

 

 

Liabilities

 

 

 

 

 

Claims and claim adjustment expense reserves

 

$

52,315

 

$

51,606

 

Unearned premium reserves

 

11,524

 

10,921

 

Contractholder payables

 

5,375

 

5,343

 

Payables for reinsurance premiums

 

519

 

407

 

Deferred taxes

 

91

 

 

Debt

 

6,604

 

6,611

 

Other liabilities

 

5,333

 

5,293

 

Total liabilities

 

81,761

 

80,181

 

 

 

 

 

 

 

Shareholders’ equity

 

 

 

 

 

Preferred Stock Savings Plan - convertible preferred stock (0.0 and 0.2 shares issued and outstanding)

 

 

68

 

Common stock (1,750.0 and 1,748.6 shares authorized; 412.8 and 434.6 shares issued and outstanding)

 

20,664

 

20,162

 

Retained earnings

 

19,127

 

18,847

 

Accumulated other changes in equity from nonowner sources

 

2,032

 

1,255

 

Treasury stock, at cost (328.1 and 296.6 shares)

 

(16,651

)

(14,857

)

Total shareholders’ equity

 

25,172

 

25,475

 

Total liabilities and shareholders’ equity

 

$

106,933

 

$

105,656

 

 


(1)  Preliminary.

 

Note:  Certain reclassifications have been made to the 2010 consolidated balance sheet to conform to the 2011 presentation. 

 

22


 


 

The Travelers Companies, Inc.
Investment Portfolio
(at carrying value, $ in millions)

 

 

 

September 30,

 

Pre-tax Book

 

December 31,

 

Pre-tax Book

 

 

 

2011

 

Yield (1)

 

2010

 

Yield (1)

 

Investment portfolio

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Taxable fixed maturities (including redeemable preferred stock)

 

$

25,229

 

4.44

%

$

23,790

 

4.80

%

Tax-exempt fixed maturities

 

38,771

 

4.02

%

39,030

 

4.03

%

Total fixed maturities

 

64,000

 

4.19

%

62,820

 

4.32

%

 

 

 

 

 

 

 

 

 

 

Non-redeemable preferred stocks

 

194

 

6.36

%

215

 

6.47

%

Common stocks

 

376

 

 

 

304

 

 

 

Total equity securities

 

570

 

 

 

519

 

 

 

 

 

 

 

 

 

 

 

 

 

Real estate

 

851

 

 

 

838

 

 

 

 

 

 

 

 

 

 

 

 

 

Short-term securities

 

4,797

 

0.14

%

5,616

 

0.19

%

 

 

 

 

 

 

 

 

 

 

Private equities

 

1,823

 

 

 

1,725

 

 

 

Hedge funds

 

529

 

 

 

512

 

 

 

Real estate partnerships

 

610

 

 

 

580

 

 

 

Mortgage loans

 

38

 

6.34

%

34

 

6.28

%

Trading securities

 

20

 

 

 

23

 

 

 

Other investments

 

414

 

 

 

55

 

 

 

Total other investments

 

3,434

 

 

 

2,929

 

 

 

 

 

 

 

 

 

 

 

 

 

Total investments

 

$

73,652

 

 

 

$

72,722

 

 

 

 

 

 

 

 

 

 

 

 

 

Net unrealized investment gains, net of tax, included in shareholders’ equity

 

$

2,622

 

 

 

$

1,858

 

 

 

 


(1)  Yields are provided for those investments with an embedded book yield.

 

23



 

The Travelers Companies, Inc.
Investment Portfolio - Fixed Maturities Data
(at carrying value, $ in millions)

 

 

 

September 30,

 

December 31,

 

 

 

2011

 

2010

 

Fixed maturities

 

 

 

 

 

U.S. Treasury securities and obligations of U.S. Government corporations and agencies

 

$

2,231

 

$

2,008

 

Obligations of states and political subdivisions:

 

 

 

 

 

Pre-refunded

 

7,131

 

7,291

 

All other

 

32,144

 

32,244

 

Total

 

39,275

 

39,535

 

Debt securities issued by foreign governments

 

2,002

 

2,202

 

Mortgage-backed securities - principally obligations of U.S. Government agencies

 

3,618

 

4,164

 

Corporates (including redeemable preferreds)

 

16,874

 

14,911

 

Total fixed maturities

 

$

64,000

 

$

62,820

 

 

Fixed Maturities

Quality Characteristics (1)

 

 

 

September 30, 2011

 

 

 

Amount

 

% of Total

 

Quality Ratings

 

 

 

 

 

Aaa

 

$

28,747

 

44.9

%

Aa

 

20,848

 

32.6

 

A

 

7,651

 

11.9

 

Baa

 

4,835

 

7.6

 

Total investment grade

 

62,081

 

97.0

 

Ba

 

876

 

1.4

 

B

 

586

 

0.9

 

Caa and lower

 

457

 

0.7

 

Total below investment grade

 

1,919

 

3.0

 

Total fixed maturities

 

$

64,000

 

100.0

%

Average weighted quality

 

Aa2, AA

 

 

 

Average duration of fixed maturities and short-term securities, net of securities lending activities and net receivables and payables on investment sales and purchases

 

3.2

 

 

 

 


(1)  Rated using external rating agencies or by Travelers when a public rating does not exist.  Below investment grade assets refer to securities rated “Ba” or below.

 

24



 

The Travelers Companies, Inc.

Investment Income

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross investment income

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fixed maturities

 

$

691

 

$

678

 

$

674

 

$

667

 

$

642

 

$

634

 

$

633

 

$

2,043

 

$

1,909

 

Short-term securities

 

3

 

3

 

3

 

4

 

4

 

3

 

3

 

9

 

10

 

Other

 

66

 

89

 

65

 

150

 

140

 

129

 

62

 

220

 

331

 

 

 

760

 

770

 

742

 

821

 

786

 

766

 

698

 

2,272

 

2,250

 

Investment expenses

 

7

 

8

 

7

 

12

 

7

 

8

 

8

 

22

 

23

 

Net investment income, pre-tax

 

753

 

762

 

735

 

809

 

779

 

758

 

690

 

2,250

 

2,227

 

Income taxes

 

143

 

145

 

138

 

165

 

157

 

152

 

129

 

426

 

438

 

Net investment income, after-tax

 

$

610

 

$

617

 

$

597

 

$

644

 

$

622

 

$

606

 

$

561

 

$

1,824

 

$

1,789

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective tax rate

 

18.9

%

19.1

%

18.8

%

20.3

%

20.2

%

20.1

%

18.6

%

18.9

%

19.7

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Average invested assets (1)

 

$

72,659

 

$

71,294

 

$

70,929

 

$

71,359

 

$

70,771

 

$

70,476

 

$

70,474

 

$

71,718

 

$

70,619

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Average yield pre-tax (1)

 

4.1

%

4.3

%

4.1

%

4.5

%

4.4

%

4.3

%

3.9

%

4.2

%

4.2

%

Average yield after-tax

 

3.4

%

3.5

%

3.4

%

3.6

%

3.5

%

3.4

%

3.2

%

3.4

%

3.4

%

 


(1)  Excludes net unrealized investment gains (losses), net of tax, and is adjusted for cash, receivables for investment sales, payables on investment purchases and accrued investment income.

 

 

25



 

The Travelers Companies, Inc.
Net Realized and Unrealized Investment Gains (Losses)
($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net realized investment gains (losses)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fixed maturities

 

$

22

 

$

17

 

$

25

 

$

18

 

$

10

 

$

14

 

$

 

$

64

 

$

24

 

Equity securities (1)

 

8

 

3

 

104

 

10

 

1

 

26

 

(4

)

115

 

23

 

Other (1) (2) 

 

(5

)

(51

)

97

 

16

 

9

 

(21

)

6

 

41

 

(6

)

Realized investment gains (losses) before tax

 

25

 

(31

)

226

 

44

 

20

 

19

 

2

 

220

 

41

 

Related taxes

 

9

 

(11

)

79

 

14

 

7

 

6

 

1

 

77

 

14

 

Net realized investment gains (losses)

 

$

16

 

$

(20

)

$

147

 

$

30

 

$

13

 

$

13

 

$

1

 

$

143

 

$

27

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross investment gains (2)

 

$

89

 

$

75

 

$

322

 

$

108

 

$

109

 

$

102

 

$

132

 

$

486

 

$

343

 

Gross investment losses before impairments (2)

 

(54

)

(102

)

(90

)

(58

)

(85

)

(79

)

(118

)

(246

)

(282

)

Net investment gains (losses) before impairments

 

35

 

(27

)

232

 

50

 

24

 

23

 

14

 

240

 

61

 

Other-than-temporary impairment losses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total gains (losses)

 

(1

)

2

 

8

 

(2

)

2

 

5

 

9

 

9

 

16

 

Non-credit component of impairments recognized in accumulated other changes in equity from nonowner sources

 

(9

)

(6

)

(14

)

(4

)

(6

)

(9

)

(21

)

(29

)

(36

)

Other-than-temporary impairment losses

 

(10

)

(4

)

(6

)

(6

)

(4

)

(4

)

(12

)

(20

)

(20

)

Net realized investment gains (losses) before tax

 

25

 

(31

)

226

 

44

 

20

 

19

 

2

 

220

 

41

 

Related taxes

 

9

 

(11

)

79

 

14

 

7

 

6

 

1

 

77

 

14

 

Net realized investment gains (losses)

 

$

16

 

$

(20

)

$

147

 

$

30

 

$

13

 

$

13

 

$

1

 

$

143

 

$

27

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

March 31,

 

June 30,

 

September 30,

 

December 31,

 

March 31,

 

June 30,

 

September 30,

 

 

 

 

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net unrealized investment gains, net of tax, by asset type

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fixed maturities

 

$

2,653

 

$

3,330

 

$

4,399

 

$

2,650

 

$

2,556

 

$

3,209

 

$

3,944

 

 

 

 

 

Equity securities & other

 

296

 

296

 

160

 

175

 

208

 

202

 

54

 

 

 

 

 

Unrealized investment gains before tax

 

2,949

 

3,626

 

4,559

 

2,825

 

2,764

 

3,411

 

3,998

 

 

 

 

 

Related taxes

 

1,011

 

1,245

 

1,569

 

967

 

948

 

1,172

 

1,376

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Balance, end of period

 

$

1,938

 

$

2,381

 

$

2,990

 

$

1,858

 

$

1,816

 

$

2,239

 

$

2,622

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


(1)  In 3Q 2010, the Company sold most of its remaining common stock holdings in Verisk Analytics, Inc. (Verisk) for total proceeds of approximately $230 million as part of the secondary public offering of Verisk.  The Company recorded a pretax realized investment gain of $205 million on this sale in 3Q 2010 ($102 million included in the “Equity securities” and $103 million included in the “Other investments” categories above).

 

(2)  Includes the following gross investment gains and gross investment losses related to U.S. Treasury futures, which are settled daily:

 

 

Gross investment Treasury future gains

 

$

26

 

$

37

 

$

52

 

$

73

 

$

47

 

$

32

 

$

46

 

$

115

 

$

125

 

 

Gross investment Treasury future losses

 

$

33

 

$

63

 

$

71

 

$

51

 

$

47

 

$

53

 

$

77

 

$

167

 

$

177

 

 

The Company entered into these arrangements as part of its strategy to shorten the duration of the fixed maturity portfolio.  In a changing interest rate environment, the change in the value of the futures contracts can be expected to partially offset changes in the value of the fixed maturity portfolio.

 

26



 

The Travelers Companies, Inc.
Reinsurance Recoverables
($ in millions)

 

 

 

 

 

September 30,

 

December 31,

 

 

 

2011

 

2010

 

Gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses

 

$

6,513

 

$

6,934

 

Allowance for uncollectible reinsurance

 

(351

)

(363

)

Net reinsurance recoverables

 

6,162

 

6,571

 

Mandatory pools and associations (1)

 

2,264

 

2,043

 

Structured settlements

 

3,317

 

3,380

 

Total reinsurance recoverables

 

$

11,743

 

$

11,994

 

 

The Company’s top five reinsurer groups, including retroactive reinsurance, by reinsurance recoverable is as follows:

 

 

 

A.M. Best Rating of Group’s

 

September 30,

 

December 31,

 

Reinsurer

 

Predominant Reinsurer

 

2011

 

2010

 

Munich Re Group

 

A+ second highest of 16 ratings

 

$

711

 

$

744

 

Swiss Re Group

 

A third highest of 16 ratings

 

640

 

707

 

Transatlantic Holdings, Inc.

 

A third highest of 16 ratings

 

370

 

385

 

XL Capital Group

 

A third highest of 16 ratings

 

345

 

320

 

Berkshire Hathaway Group

 

A++ highest of 16 ratings

 

305

 

319

 

 

The gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses represent the current and estimated future amounts due from reinsurers on known and unasserted claims.  The ceded reserves are estimated in a manner consistent with the underlying direct and assumed reserves.  Although this total comprises recoverables due from nearly one thousand different reinsurance entities, about half is attributable to 10 reinsurer groups.

 

The net reinsurance recoverables reflect an allowance for uncollectible reinsurance that is based upon the Company’s ongoing review of amounts outstanding, reinsurer solvency, the Company’s experience, current economic conditions, and other relevant factors.  Of the total net recoverables due from reinsurers at September 30, 2011, after deducting mandatory pools and associations and structured settlement balances, $4.9 billion, or 79%, were rated by A.M. Best Company.  Of the total rated by A.M. Best Company, 99% were rated A- or better.  The remaining 21% net recoverables from reinsurers were comprised of the following:  6% related to the Company’s participation in voluntary pools, 10% related to recoverables from captive insurance companies and 5% were balances from other companies not rated by A.M. Best Company.  In addition, $1.9 billion of the net recoverables were collateralized by letters of credit, funds held and trust agreements at September 30, 2011.

 

The mandatory pools and associations represent various involuntary assigned risk pools that the Company is required to participate in.  These pools principally involve workers’ compensation and automobile insurance, which provide various insurance coverages to insureds that otherwise are unable to purchase coverage in the open market.  The costs of these mandatory pools in most states are usually charged back to the participating members in proportion to voluntary writings of related business in that state.  In the event that a member of the pool becomes insolvent, the remaining members assume an additional pro rata share of the pool’s liabilities.

 

The structured settlements represent recoverables from annuities that were purchased from life insurance companies to settle personal physical injury claims, with workers’ compensation claims comprising a significant proportion.  In cases where the Company did not receive a release from the claimant, the Company retains the liability to the claimant in the event that the life insurance company fails to pay; accordingly, the Company continues to report the amount due from the life insurance company as a liability and as a recoverable for GAAP purposes.

The Company’s top five groups by structured settlement is as follows:

 

 

 

A.M. Best Rating of Group’s

 

September 30,

 

December 31,

 

Group

 

Predominant Insurer

 

2011

 

2010

 

Fidelity and Guaranty Life (2)

 

 B++ fifth highest of 16 ratings

 

$

 

1,013

 

$

1,028

 

Metlife

 

A+ second highest of 16 ratings

 

493

 

508

 

Genworth

 

A third highest of 16 ratings

 

450

 

458

 

Symetra

 

A third highest of 16 ratings

 

265

 

272

 

ING Group

 

A third highest of 16 ratings

 

224

 

229

 

 


(1)  Includes impact from certain reclassifications made to 2010 amounts to conform to 2011 presentation.

 

(2) Sale of Old Mutual U.S. Life Holdings Inc. to Harbinger Capital Partners LLC was completed on April 7, 2011.  Harbinger Group has reverted the Old Mutual businesses to their former names, Fidelity & Guaranty Life Insurance Company and Fidelity & Guaranty Life Insurance Company of New York.

 

27



 

The Travelers Companies, Inc.
Net Reserves for Losses and Loss Adjustment Expense
($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

Statutory Basis Reserves for Losses and Loss Adjustment Expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Business Insurance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Beginning of period

 

$

31,289

 

$

31,079

 

$

30,900

 

$

30,752

 

$

30,505

 

$

30,489

 

$

31,158

 

$

31,289

 

$

30,505

 

Incurred

 

1,547

 

1,586

 

1,659

 

1,583

 

1,736

 

2,540

 

2,167

 

4,792

 

6,443

 

Paid

 

(1,747

)

(1,751

)

(1,822

)

(1,832

)

(1,759

)

(1,874

)

(2,059

)

(5,320

)

(5,692

)

Foreign exchange and other

 

(10

)

(14

)

15

 

2

 

7

 

3

 

(13

)

(9

)

(3

)

End of period

 

$

31,079

 

$

30,900

 

$

30,752

 

$

30,505

 

$

30,489

 

$

31,158

 

$

31,253

 

$

30,752

 

$

31,253

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial, Professional & International Insurance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Beginning of period

 

$

6,003

 

$

6,022

 

$

5,995

 

$

6,125

 

$

6,068

 

$

6,267

 

$

6,297

 

$

6,003

 

$

6,068

 

Incurred

 

513

 

412

 

346

 

420

 

430

 

375

 

294

 

1,271

 

1,099

 

Paid

 

(443

)

(363

)

(312

)

(478

)

(294

)

(357

)

(412

)

(1,118

)

(1,063

)

Foreign exchange and other

 

(51

)

(76

)

96

 

1

 

63

 

12

 

(103

)

(31

)

(28

)

End of period

 

$

6,022

 

$

5,995

 

$

6,125

 

$

6,068

 

$

6,267

 

$

6,297

 

$

6,076

 

$

6,125

 

$

6,076

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personal Insurance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Beginning of period

 

$

3,631

 

$

3,748

 

$

3,871

 

$

3,763

 

$

3,662

 

$

3,545

 

$

4,027

 

$

3,631

 

$

3,662

 

Incurred

 

1,289

 

1,384

 

1,180

 

1,153

 

1,176

 

2,185

 

1,633

 

3,853

 

4,994

 

Paid

 

(1,172

)

(1,261

)

(1,288

)

(1,254

)

(1,293

)

(1,703

)

(1,751

)

(3,721

)

(4,747

)

End of period

 

$

3,748

 

$

3,871

 

$

3,763

 

$

3,662

 

$

3,545

 

$

4,027

 

$

3,909

 

$

3,763

 

$

3,909

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Beginning of period

 

$

40,923

 

$

40,849

 

$

40,766

 

$

40,640

 

$

40,235

 

$

40,301

 

$

41,482

 

$

40,923

 

$

40,235

 

Incurred

 

3,349

 

3,382

 

3,185

 

3,156

 

3,342

 

5,100

 

4,094

 

9,916

 

12,536

 

Paid

 

(3,362

)

(3,375

)

(3,422

)

(3,564

)

(3,346

)

(3,934

)

(4,222

)

(10,159

)

(11,502

)

Foreign exchange and other

 

(61

)

(90

)

111

 

3

 

70

 

15

 

(116

)

(40

)

(31

)

End of period

 

$

40,849

 

$

40,766

 

$

40,640

 

$

40,235

 

$

40,301

 

$

41,482

 

$

41,238

 

$

40,640

 

$

41,238

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Prior Year Reserve Development: Unfavorable (Favorable)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Business Insurance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Asbestos

 

$

 

$

 

$

140

 

$

 

$

 

$

 

$

175

 

$

140

 

$

175

 

Environmental

 

 

35

 

 

 

 

76

 

 

35

 

76

 

All other

 

(242

)

(338

)

(242

)

(254

)

(143

)

(103

)

(201

)

(822

)

(447

)

Prior year development excluding accretion of discount

 

(242

)

(303

)

(102

)

(254

)

(143

)

(27

)

(26

)

(647

)

(196

)

Accretion of discount

 

11

 

12

 

11

 

11

 

11

 

12

 

11

 

34

 

34

 

Total Business Insurance

 

(231

)

(291

)

(91

)

(243

)

(132

)

(15

)

(15

)

(613

)

(162

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial, Professional & International Insurance

 

(34

)

(72

)

(97

)

(56

)

(39

)

(96

)

(153

)

(203

)

(288

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personal Insurance

 

(18

)

(9

)

(23

)

(37

)

(55

)

(45

)

(5

)

(50

)

(105

)

Total

 

$

(283

)

$

(372

)

$

(211

)

$

(336

)

$

(226

)

$

(156

)

$

(173

)

$

(866

)

$

(555

)

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

28


 

 


 

The Travelers Companies, Inc.
Asbestos and Environmental Reserves
($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Asbestos reserves

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Beginning reserves:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct

 

$

3,097

 

$

3,004

 

$

2,867

 

$

3,058

 

$

2,941

 

$

2,876

 

$

2,808

 

$

3,097

 

$

2,941

 

Ceded

 

(339

)

(320

)

(274

)

(400

)

(393

)

(374

)

(370

)

(339

)

(393

)

Net

 

2,758

 

2,684

 

2,593

 

2,658

 

2,548

 

2,502

 

2,438

 

2,758

 

2,548

 

Incurred losses and loss expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct

 

 

 

262

 

 

 

 

195

 

262

 

195

 

Ceded

 

 

 

(122

)

 

 

 

(20

)

(122

)

(20

)

Losses paid:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct

 

93

 

137

 

71

 

117

 

65

 

68

 

82

 

301

 

215

 

Ceded

 

(19

)

(46

)

4

 

(7

)

(19

)

(4

)

(2

)

(61

)

(25

)

Ending reserves:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct

 

3,004

 

2,867

 

3,058

 

2,941

 

2,876

 

2,808

 

2,921

 

3,058

 

2,921

 

Ceded

 

(320

)

(274

)

(400

)

(393

)

(374

)

(370

)

(388

)

(400

)

(388

)

Net

 

$

2,684

 

$

2,593

 

$

2,658

 

$

2,548

 

$

2,502

 

$

2,438

 

$

2,533

 

$

2,658

 

$

2,533

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Environmental reserves

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Beginning reserves:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct

 

$

389

 

$

373

 

$

399

 

$

383

 

$

354

 

$

339

 

$

394

 

$

389

 

$

354

 

Ceded

 

4

 

4

 

(6

)

(6

)

(3

)

(3

)

(6

)

4

 

(3

)

Net

 

393

 

377

 

393

 

377

 

351

 

336

 

388

 

393

 

351

 

Incurred losses and loss expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct

 

 

45

 

 

 

 

80

 

 

45

 

80

 

Ceded

 

 

(10

)

 

 

 

(4

)

 

(10

)

(4

)

Losses paid:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct

 

16

 

19

 

16

 

29

 

15

 

25

 

21

 

51

 

61

 

Ceded

 

 

 

 

(3

)

 

(1

)

 

 

(1

)

Ending reserves:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct

 

373

 

399

 

383

 

354

 

339

 

394

 

373

 

383

 

373

 

Ceded

 

4

 

(6

)

(6

)

(3

)

(3

)

(6

)

(6

)

(6

)

(6

)

Net

 

$

377

 

$

393

 

$

377

 

$

351

 

$

336

 

$

388

 

$

367

 

$

377

 

$

367

 

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

29



 

The Travelers Companies, Inc.

Capitalization
($ in millions)

 

 

 

September 30,

 

December 31,

 

 

 

2011

 

2010

 

Debt

 

 

 

 

 

 

 

 

 

 

 

Short-term debt

 

 

 

 

 

Commercial paper

 

$

100

 

$

100

 

5.375% Senior notes due June 15, 2012 (1)

 

250

 

 

7.22% Real estate non-recourse debt due September 1, 2011

 

 

9

 

Total short-term debt

 

350

 

109

 

 

 

 

 

 

 

Long-term debt

 

 

 

 

 

5.375% Senior notes due June 15, 2012 (1)

 

 

250

 

5.00% Senior notes due March 15, 2013 (1)

 

500

 

500

 

5.50% Senior notes due December 1, 2015 (1)

 

400

 

400

 

6.25% Senior notes due June 20, 2016 (1)

 

400

 

400

 

5.75% Senior notes due December 15, 2017 (1)

 

450

 

450

 

5.80% Senior notes due May 15, 2018 (1)

 

500

 

500

 

5.90% Senior notes due June 2, 2019 (1)

 

500

 

500

 

3.90% Senior notes due November 1, 2020 (1)

 

500

 

500

 

7.75% Senior notes due April 15, 2026

 

200

 

200

 

7.625% Junior subordinated debentures due December 15, 2027

 

125

 

125

 

6.375% Senior notes due March 15, 2033 (1)

 

500

 

500

 

6.75% Senior notes due June 20, 2036 (1)

 

400

 

400

 

6.25% Senior notes due June 15, 2037 (1)

 

800

 

800

 

5.35% Senior notes due November 1, 2040 (1)

 

750

 

750

 

8.50% Junior subordinated debentures due December 15, 2045

 

56

 

56

 

8.312% Junior subordinated debentures due July 1, 2046

 

73

 

73

 

6.25% Fixed-to-floating rate junior subordinated debentures due March 15, 2067 (1)

 

115

 

115

 

Total long-term debt

 

6,269

 

6,519

 

Unamortized fair value adjustment

 

53

 

54

 

Unamortized debt issuance costs

 

(68

)

(71

)

 

 

6,254

 

6,502

 

Total debt

 

6,604

 

6,611

 

 

 

 

 

 

 

Preferred equity (2)

 

 

68

 

 

 

 

 

 

 

Common equity (excluding net unrealized investment gains, net of tax)

 

22,550

 

23,549

 

 

 

 

 

 

 

Total capital (excluding net unrealized investment gains, net of tax)

 

$

29,154

 

$

30,228

 

 

 

 

 

 

 

Total debt to capital (excluding net unrealized investment gains, net of tax)

 

22.7

%

21.9

%

 


(1)  Redeemable anytime with “make-whole” premium.

 

(2)  In 2Q 2011, the Company’s board of directors authorized the redemption of the Company’s preferred stock held by The Travelers 401(k) Savings Plan Trust (the Trust) and gave notice of that redemption to the appropriate fiduciaries of the Trust.  The Trust, following a fiduciary review, exercised its right to convert each preferred share into eight common shares of the Company.

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

30



 

The Travelers Companies, Inc.

Statutory to GAAP Shareholders’ Equity Reconciliation

($ in millions)

 

 

 

September 30,

 

December 31,

 

 

 

2011 (1)

 

2010

 

 

 

 

 

 

 

Statutory surplus

 

$

19,842

 

$

20,066

 

 

 

 

 

 

 

GAAP adjustments

 

 

 

 

 

 

 

 

 

 

 

Goodwill and intangible assets

 

3,636

 

3,679

 

 

 

 

 

 

 

Investments

 

4,474

 

3,179

 

 

 

 

 

 

 

Noninsurance companies

 

(4,068

)

(2,963

)

 

 

 

 

 

 

Deferred acquisition costs

 

1,869

 

1,782

 

 

 

 

 

 

 

Deferred federal income tax

 

(1,741

)

(1,238

)

 

 

 

 

 

 

Current federal income tax

 

(39

)

(100

)

 

 

 

 

 

 

Reinsurance recoverables

 

244

 

244

 

 

 

 

 

 

 

Furniture, equipment & software

 

718

 

690

 

 

 

 

 

 

 

Employee benefits

 

 

(11

)

 

 

 

 

 

 

Agents balances

 

146

 

110

 

 

 

 

 

 

 

Other

 

91

 

37

 

 

 

 

 

 

 

Total GAAP adjustments

 

5,330

 

5,409

 

 

 

 

 

 

 

GAAP shareholders’ equity

 

$

25,172

 

$

25,475

 

 


(1) Estimated and Preliminary

 

See Glossary of Financial Measures and Description of Reportable Business Segments on page 34.

 

31



 

The Travelers Companies, Inc.

Statement of Cash Flows - Preliminary

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash flows from operating activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss)

 

$

647

 

$

670

 

$

1,005

 

$

894

 

$

839

 

$

(364

)

$

333

 

$

2,322

 

$

808

 

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net realized investment (gains) losses

 

(25

)

31

 

(226

)

(44

)

(20

)

(19

)

(2

)

(220

)

(41

)

Depreciation and amortization

 

216

 

195

 

197

 

204

 

208

 

197

 

194

 

608

 

599

 

Deferred federal income tax expense (benefit)

 

76

 

(25

)

98

 

29

 

153

 

(16

)

22

 

149

 

159

 

Amortization of deferred acquisition costs

 

929

 

950

 

966

 

957

 

948

 

970

 

982

 

2,845

 

2,900

 

Equity in income from other investments

 

(45

)

(71

)

(45

)

(122

)

(122

)

(109

)

(48

)

(161

)

(279

)

Premiums receivable

 

(97

)

(285

)

154

 

199

 

(167

)

(375

)

103

 

(228

)

(439

)

Reinsurance recoverables

 

86

 

442

 

226

 

546

 

218

 

7

 

19

 

754

 

244

 

Deferred acquisition costs

 

(939

)

(991

)

(998

)

(898

)

(964

)

(1,009

)

(1,015

)

(2,928

)

(2,988

)

Claims and claim adjustment expense reserves

 

(224

)

(468

)

(420

)

(856

)

(251

)

1,140

 

(147

)

(1,112

)

742

 

Unearned premium reserves

 

86

 

184

 

148

 

(355

)

175

 

220

 

217

 

418

 

612

 

Other

 

(179

)

(112

)

236

 

108

 

(384

)

(374

)

259

 

(55

)

(499

)

Net cash provided by operating activities

 

531

 

520

 

1,341

 

662

 

633

 

268

 

917

 

2,392

 

1,818

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash flows from investing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Proceeds from maturities of fixed maturities

 

1,229

 

1,249

 

1,403

 

2,015

 

1,849

 

1,385

 

2,007

 

3,881

 

5,241

 

Proceeds from sales of investments:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fixed maturities

 

1,646

 

1,135

 

500

 

432

 

490

 

246

 

106

 

3,281

 

842

 

Equity securities

 

19

 

8

 

130

 

44

 

8

 

39

 

4

 

157

 

51

 

Real estate

 

9

 

1

 

 

 

 

 

1

 

10

 

1

 

Other investments

 

114

 

75

 

237

 

291

 

161

 

124

 

197

 

426

 

482

 

Purchases of investments:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fixed maturities

 

(2,175

)

(1,765

)

(1,227

)

(1,618

)

(1,824

)

(1,723

)

(2,677

)

(5,167

)

(6,224

)

Equity securities

 

(5

)

(14

)

(10

)

(32

)

(51

)

(52

)

(15

)

(29

)

(118

)

Real estate

 

(3

)

(5

)

(7

)

(6

)

(30

)

(5

)

(6

)

(15

)

(41

)

Other investments

 

(104

)

(123

)

(146

)

(141

)

(107

)

(522

)

(129

)

(373

)

(758

)

Net sales (purchases) of short-term securities

 

202

 

848

 

(1,116

)

(633

)

(31

)

628

 

216

 

(66

)

813

 

Securities transactions in course of settlement

 

95

 

(93

)

(242

)

210

 

134

 

79

 

(17

)

(240

)

196

 

Other

 

(75

)

(70

)

(75

)

(98

)

(69

)

(74

)

(105

)

(220

)

(248

)

Net cash provided by (used in) investing activities

 

952

 

1,246

 

(553

)

464

 

530

 

125

 

(418

)

1,645

 

237

 

 

32


 


 

The Travelers Companies, Inc.

Statement of Cash Flows - Preliminary (Continued)

($ in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YTD

 

YTD

 

 

 

1Q

 

2Q

 

3Q

 

4Q

 

1Q

 

2Q

 

3Q

 

3Q

 

3Q

 

 

 

2010

 

2010

 

2010

 

2010

 

2011

 

2011

 

2011

 

2010

 

2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash flows from financing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Payment of debt

 

 

(250

)

(25

)

(885

)

 

(8

)

 

(275

)

(8

)

Issuance of debt

 

 

 

 

1,234

 

 

 

 

 

 

Dividends paid to shareholders

 

(168

)

(175

)

(169

)

(161

)

(155

)

(174

)

(171

)

(512

)

(500

)

Issuance of common stock - employee share options

 

123

 

76

 

68

 

141

 

168

 

77

 

25

 

267

 

270

 

Treasury stock acquired - share repurchase authorization

 

(1,407

)

(1,397

)

(637

)

(1,557

)

(1,104

)

(256

)

(395

)

(3,441

)

(1,755

)

Treasury stock acquired - net employee share-based compensation

 

(38

)

(2

)

 

 

(44

)

(2

)

 

(40

)

(46

)

Excess tax benefits from share-based payment arrangements

 

4

 

1

 

1

 

2

 

7

 

4

 

6

 

6

 

17

 

Net cash used in financing activities

 

(1,486

)

(1,747

)

(762

)

(1,226

)

(1,128

)

(359

)

(535

)

(3,995

)

(2,022

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effect of exchange rate changes on cash

 

(1

)

(4

)

6

 

2

 

4

 

 

(6

)

1

 

(2

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net increase (decrease) in cash

 

(4

)

15

 

32

 

(98

)

39

 

34

 

(42

)

43

 

31

 

Cash at beginning of period

 

255

 

251

 

266

 

298

 

200

 

239

 

273

 

255

 

200

 

Cash at end of period

 

$

251

 

$

266

 

$

298

 

$

200

 

$

239

 

$

273

 

$

231

 

$

298

 

$

231

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income taxes paid (received)

 

$

44

 

$

265

 

$

202

 

$

273

 

$

112

 

$

179

 

$

(14

)

$

511

 

$

277

 

Interest paid

 

$

63

 

$

137

 

$

63

 

$

134

 

$

35

 

$

156

 

$

35

 

$

263

 

$

226

 

 

33


 


 

The Travelers Companies, Inc.

Financial Supplement - Third Quarter 2011

Glossary of Financial Measures and Description of Reportable Business Segments

 

The following measures are used by the Company’s management to evaluate financial performance against historical results and establish targets on a consolidated basis.  In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure.

 

In the opinion of the Company’s management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company’s periodic results of operations and how management evaluates the Company’s financial performance.  Internally, the Company’s management uses these measures to evaluate performance against historical results and establish financial targets on a consolidated basis.

 

Some of these measures exclude net realized gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends.

 

Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management.

 

Operating income (loss) is net income (loss) excluding the after-tax impact of net realized investment gains (losses).  Management uses operating income to analyze each segment’s performance and as a tool in making business decisions.  Financial statement users also consider operating income when analyzing the results and trends of insurance companies.  Operating earnings (loss) per share is operating income (loss) on a per common share basis.

 

Average shareholders’ equity is (a) the sum of total shareholders’ equity excluding preferred stock at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.  Adjusted shareholders’ equity is shareholders’ equity excluding net unrealized investment gains (losses), net of tax, net realized investment gains (losses), net of tax, for the period presented and preferred stock.  Adjusted average shareholders’ equity is average shareholders’ equity excluding net unrealized investment gains (losses), net of tax, for all quarters included in the calculation and, for each quarterly period included in the calculation that quarter’s net realized investment gains (losses), net of tax.

 

Return on equity is the ratio of annualized net income (loss) less preferred dividends to average shareholders’ equity for the periods presented.  Operating return on equity is the ratio of annualized operating income (loss) less preferred dividends to adjusted average shareholders’ equity for the periods presented.  In the opinion of the Company’s management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management.

 

Underwriting gain (loss) is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses.  In the opinion of the Company’s management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business.  This measure is used to assess each segment’s business performance and as a tool in making business decisions.

 

A catastrophe is a severe loss, resulting from natural and man-made events, including risks such as fire, earthquake, windstorm, explosion, terrorism and other similar events.  Each catastrophe has unique characteristics, and catastrophes are not predictable as to timing or amount.  Their effects are included in net and operating income and claims and claim adjustment expense reserves upon occurrence.  A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools.  In the opinion of the Company’s management, a discussion of the impact of catastrophes is meaningful to users of the financial statements to understand the Company’s periodic earnings and the variability in periodic earnings caused by the unpredictable nature of catastrophes.

 

Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims.  Loss reserve development may be related to one or more prior years or the current year.  In the opinion of the Company’s management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and operating income, and changes in claims and claim adjustment expense reserve levels from period to period.

 

GAAP combined ratio is the sum of the loss and loss adjustment expense ratio (loss and LAE ratio) and the underwriting expense ratio.  For GAAP, the loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses reduced by an allocation of fee income to net earned premiums.  The underwriting expense ratio is the ratio of underwriting expenses incurred reduced by an allocation of fee income, and billing and policy fees to net earned premiums. A GAAP combined ratio under 100% generally indicates an underwriting profit. A GAAP combined ratio over 100% generally indicates an underwriting loss. The GAAP combined ratio is an operating statistic that includes GAAP measures in the numerator and the denominator.

 

GAAP combined ratio excluding the incremental impact of the direct to consumer initiative is the GAAP combined ratio adjusted to exclude the direct, variable impact of the company’s direct-to-consumer initiative in Personal Insurance.  In the opinion of the company’s management, this is useful in an analysis of the profitability of the company’s ongoing agency business.

 

Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract.  Gross written premiums are a measure of overall business volume.  Net written premiums reflect gross written premiums less premiums ceded to reinsurers.

 

Book value per share is total common shareholders’ equity divided by the number of common shares outstanding.  Adjusted book value per share is total common shareholders’ equity excluding the after-tax impact of net unrealized investment gains and losses, divided by the number of common shares outstanding. In the opinion of the Company’s management, adjusted book value is useful in an analysis of a property casualty company’s book value as it removes the effect of changing prices on invested assets, (i.e., net unrealized investment gains (losses), net of tax) which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves.

 

Total capital is the sum of total shareholders’ equity and debt.  Debt-to-capital ratio excluding net unrealized gain (loss) on investments is the ratio of debt to total capital excluding the after-tax impact of net unrealized investment gains and losses.  In the opinion of the company’s management, the debt to capital ratio is useful in an analysis of the company’s financial leverage.

 

Statutory surplus represents the excess of an insurance company’s assets over its liabilities in accordance with the statutory accounting practices required by state laws and regulations.

 

Travelers has organized its businesses into the following reportable business segments:

 

Business Insurance - The Business Insurance segment offers a broad array of property and casualty insurance and insurance-related services to its clients primarily in the United States.  Business Insurance is organized into the following six groups, which collectively comprise Business Insurance Core operations: Select Accounts; Commercial Accounts; National Accounts; Industry-Focused Underwriting including Construction, Technology, Public Sector Services, Oil & Gas, and Agribusiness; Target Risk Underwriting including National Property, Inland Marine, Ocean Marine, Excess Casualty, Boiler & Machinery, and Global Partner Services; and Specialized Distribution including Northland and National Programs.  Business Insurance also includes the Special Liability Group (which manages the Company’s asbestos and environmental liabilities) and the assumed reinsurance, and certain international and other runoff operations, which collectively are referred to as Business Insurance Other.

 

Financial, Professional & International Insurance - The Financial, Professional & International Insurance segment includes surety and management liability coverages, which require a primarily credit-based underwriting process, as well as property and casualty products that are primarily marketed on a domestic basis in the United Kingdom, Ireland and Canada, and on an international basis through Lloyd’s.  The businesses in Financial, Professional & International Insurance are Bond & Financial Products and International.

 

Personal Insurance - The Personal Insurance segment writes virtually all types of property and casualty insurance covering personal risks.  The primary coverages in this segment are personal automobile and homeowners insurance sold to individuals.

 

34