EX-99.1 2 a04-9330_1ex99d1.htm EX-99.1

Exhibit 99.1

 

 

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[LOGO]

 

Second Quarter 2004
A Strong Foundation

 

August 11, 2004

 



 

Forward-Looking Statements

 

[LOGO]

 

 

This presentation may contain certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, may be forward-looking statements.  Specifically, we may make forward-looking statements about our results of operations, financial condition and liquidity, the sufficiency of our asbestos and other reserves and the post-merger integration. Such statements are subject to certain risks and uncertainties, many of which are difficult to predict and generally beyond our control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

 

Some of the factors that could cause actual results to differ include, but are not limited to, the following: adverse developments involving asbestos claims and related litigation; the impact of aggregate policy coverage limits for asbestos claims; the impact of bankruptcies of various asbestos producers and related businesses; the willingness of parties, including us, to settle asbestos-related litigation; our ability to fully integrate the former St. Paul and Travelers businesses in the manner or in the timeframe currently anticipated; our inability to obtain price increases due to competition or otherwise; the performance of our investment portfolios, which could be adversely impacted by adverse developments in U.S. and global financial markets, interest rates and rates of inflation; weakening U.S. and global economic conditions; insufficiency of, or changes in, loss reserves; the occurrence of catastrophic events, both natural and man-made, including terrorist acts, with a severity or frequency exceeding our expectations; exposure to, and adverse developments involving, environmental claims and related litigation; the impact of claims related to exposure to potentially harmful products or substances, including, but not limited to, lead paint, silica and other potentially harmful substances; adverse changes in loss cost trends, including inflationary pressures in medical costs and auto and home repair costs; developments relating to coverage and liability for mold claims; the effects of corporate bankruptcies on surety bond claims; adverse developments in the cost, availability and/or ability to collect reinsurance; the ability of our subsidiaries to pay dividends to us; adverse outcomes in legal proceedings; judicial expansion of policy coverage and the impact of new theories of liability; the impact of legislative actions, including federal and state legislation related to asbestos liability reform; larger than expected assessments for guaranty funds and mandatory pooling arrangements; a downgrade in our claims-paying and financial strength ratings; the loss or significant restriction on our ability to use credit scoring in the pricing and underwriting of Personal policies; and amendments to, and changes to the risk-based capital requirements.

 

Our forward-looking statements speak only as of the date made, and we undertake no obligation to update these forward-looking statements.

 

0



 

 

A Strong Foundation

 

[LOGO]

 

      Progress on integrating operations

 

      Evaluation of second quarter results

      Focus on business retention and agency relationships

      Analysis of current market conditions

      Analysis of investment portfolio

      Balance sheet and capital strength

      Outlook for second half of 2004

 

      Optimistic about cost saving opportunities beyond initial expectations

 

      Revenue synergies over the long-term

 

1



 

Progress on Integrating Operations

 

2



 

Integration Timeline – From Announcement

 

 

 

 

 

   Single Premium
Audit System
Completed

 

 

   Major Platforms Selected (including Claim, National accounts, Commercial accounts, Select accounts and General Ledger)

 

 

 

 

 

 

 

4Q 03

 

1Q 04

 

2Q 04

 

 

 

 

 

 

 

 

 

Office Moves, Desktop
Consolidation

 

 

 

 

 

   Merger Announced

 

 

 

 

   Sr. Mgmt Selected

 

      Merger Closed

   Integration Teams Formed

 

      Investments Managed by STA

 

3



 

Integration Timeline – Future Projects

 

      Benefits Structure Merged

 

 

 

•  Bond System
Conversion
Started
(Target
Completion
4Q05)

 

•  Financial Systems Consolidated

•  Payroll Systems Consolidated

•  Investments Systems Consolidated

•  Agent Compensation Systems Consolidated

 

•  Claim System
 Conversion
Started
(Target
Completion
4Q06)

 

 

 

 

 

 

 

 

 

 

 

 

 

3Q 04

 

4Q 04

 

1Q 05

2Q 05

 

3Q 05

4Q 05

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   Data Center Consolidation

•  Commercial

•  Consolidated
Billing Started
(Target
Completion
1Q06)

 

 

 

 

 

 

 

 

accounts
Conversion Started
(Target
Completion 4Q05)

 

 

•  Select accounts
System Conversion
Started (Target
Completion 2Q06)

 

•  Specialty System
Conversion
Started
(Target
Completion
4Q06)

 

 

 

 

 

 

 

 

 

 

 

 

 

Office Moves, Desktop Consolidation

 

 

4



 

Evaluation of Second Quarter Results

 

Focus on Business Retention and
Agency Relationships

 

5



 

Commercial - Pro Forma Net Written Premiums


($ in millions)

 

 

 

1Q
2003

 

2Q
2003

 

3Q
2003

 

4Q
2003

 

1Q
2004

 

2Q
2004

 

% Change
2Q03 v 2Q04

 

Core:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

National

 

$

238

 

$

211

 

$

267

 

$

261

 

$

282

 

$

237

 

12

%

Select

 

670

 

691

 

730

 

698

 

706

 

709

 

3

%

Northland Group

 

139

 

153

 

139

 

130

 

127

 

124

 

(19

)%

Commercial Accounts

 

1,053

 

939

 

1,088

 

1,183

 

1,135

 

992

 

6

%

Total Core

 

2,100

 

1,994

 

2,224

 

2,272

 

2,250

 

2,062

 

3

%

Other:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gulf

 

168

 

164

 

162

 

168

 

144

 

146

 

(11

)%

Other

 

137

 

107

 

71

 

(27

)

22

 

22

 

(79

)%

Total Other

 

305

 

271

 

233

 

141

 

166

 

168

 

(38

)%

Total Commercial

 

$

2,405

 

$

2,265

 

$

2,457

 

$

2,413

 

$

2,416

 

$

2,230

 

(2

)%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

National - Written Fees

 

186

 

147

 

143

 

166

 

218

 

159

 

8

%

 

Note:   This page displays pro forma combined net written premiums, an operating statistic, of Travelers and St. Paul, prior to the merger and for St. Paul Travelers for second quarter 2004.  The historical information presented above conforms with current business segmentation.

 

6



 

Illustrative Business Statistics – Commercial


($ in millions)

 

 

 

1Q
2003

 

2Q
2003

 

3Q
2003

 

4Q
2003

 

1Q
2004

 

2Q
2004

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Travelers Commercial Accounts Group - Field

 

 

 

 

 

 

 

 

 

 

 

 

 

Retention

 

84

%

84

%

83

%

82

%

83

%

82

%

Renewal price change (1)

 

16

%

11

%

9

%

8

%

6

%

6

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

St. Paul Commercial Accounts Group - Field

 

 

 

 

 

 

 

 

 

 

 

 

 

Retention

 

85

%

81

%

80

%

82

%

80

%

79

%

Renewal price change (2)

 

16

%

12

%

10

%

8

%

6

%

4

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Travelers Select

 

 

 

 

 

 

 

 

 

 

 

 

 

Retention

 

84

%

83

%

83

%

82

%

81

%

80

%

Renewal price change (1)

 

14

%

14

%

14

%

13

%

11

%

9

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

St. Paul Select

 

 

 

 

 

 

 

 

 

 

 

 

 

Retention

 

63

%

66

%

73

%

71

%

74

%

77

%

Renewal price change (2)

 

12

%

10

%

8

%

6

%

4

%

4

%

 


(1)   Represents historical Travelers Property Casualty Corp. information. Each percentage represents the estimated average change in premium on policies that renew, including rate and exposure changes, vs. the average premium on those same policies for their prior term.

 

(2)   Represents historical St. Paul Companies information. Each percentage represents the estimated average change in premium on policies that renew, including rate and changes in exposure due solelyto inflation, vs. the average premium on those same policies for their prior term.

 

7



 

Specialty – Pro Forma Net Written Premiums


($ in millions)

 

 

 

1Q
2003

 

2Q
2003

 

3Q
2003

 

4Q
2003

 

1Q
2004

 

2Q
2004

 

% Change
2Q03 v 2Q04

 

Domestic Specialty:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial and Professional Services

 

$

124

 

$

154

 

$

177

 

$

169

 

$

157

 

$

198

 

29

%

Technology

 

93

 

103

 

107

 

123

 

106

 

117

 

14

%

Excess and Surplus

 

47

 

49

 

49

 

58

 

64

 

73

 

49

%

Oil and Gas

 

42

 

49

 

53

 

52

 

50

 

58

 

18

%

Public Sector

 

71

 

49

 

91

 

69

 

70

 

42

 

(14

)%

Ocean Marine

 

26

 

27

 

33

 

30

 

35

 

38

 

41

%

Other

 

70

 

142

 

121

 

118

 

95

 

82

 

(42

)%

Total ex Bond and Construction

 

473

 

573

 

631

 

619

 

577

 

608

 

6

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bond

 

256

 

354

 

350

 

299

 

286

 

249

 

(30

)%

Construction

 

390

 

320

 

241

 

281

 

324

 

275

 

(14

)%

Total Bond and Construction

 

646

 

674

 

591

 

580

 

610

 

524

 

(22

)%

Total Domestic Specialty

 

1,119

 

1,247

 

1,222

 

1,199

 

1,187

 

1,132

 

(9

)%

International Specialty:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

International Operations

 

102

 

159

 

152

 

211

 

139

 

196

 

23

%

Lloyd’s

 

366

 

81

 

137

 

122

 

171

 

145

 

79

%

Total International Specialty

 

468

 

240

 

289

 

333

 

310

 

341

 

42

%

Total Specialty

 

$

1,587

 

$

1,487

 

$

1,511

 

$

1,532

 

$

1,497

 

$

1,473

 

(1

)%

 

Note:   This page displays pro forma combined net written premiums, an operating statistic, of Travelers and St. Paul, prior to the merger and for St. Paul Travelers for second quarter 2004.  The historical information presented above conforms with current business segmentation.

 

8



 

Specialty – Adjusted(1) Pro Forma Net Written Premiums


($ in millions)

 

 

 

1Q
2003

 

2Q
2003

 

3Q
2003

 

4Q
2003

 

1Q
2004

 

2Q
2004

 

% Change
2Q03 v 2Q04

 

Domestic Specialty:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial and Professional Services

 

$

124

 

$

154

 

$

177

 

$

169

 

$

157

 

$

169

 

10

%

Technology

 

93

 

103

 

107

 

123

 

106

 

112

 

9

%

Excess and Surplus

 

47

 

49

 

49

 

58

 

64

 

59

 

20

%

Oil and Gas

 

42

 

49

 

53

 

52

 

50

 

56

 

14

%

Public Sector

 

71

 

49

 

91

 

69

 

70

 

42

 

(14

)%

Ocean Marine

 

26

 

27

 

33

 

30

 

35

 

38

 

41

%

Other

 

69

 

120

 

120

 

118

 

95

 

81

 

(33

)%

Total ex Bond and Construction

 

472

 

551

 

630

 

619

 

577

 

557

 

1

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bond

 

256

 

354

 

350

 

299

 

286

 

324

 

(8

)%

Construction

 

390

 

320

 

242

 

281

 

324

 

272

 

(15

)%

Total Bond and Construction

 

646

 

674

 

592

 

580

 

610

 

596

 

(12

)%

Total Domestic Specialty

 

1,118

 

1,225

 

1,222

 

1,199

 

1,187

 

1,153

 

(6

)%

International Specialty:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

International Operations

 

102

 

160

 

152

 

212

 

139

 

193

 

21

%

Lloyd’s

 

130

 

124

 

137

 

121

 

171

 

145

 

17

%

Total International Specialty

 

232

 

284

 

289

 

333

 

310

 

338

 

19

%

Total Adjusted Specialty

 

1,350

 

1,509

 

1,511

 

1,532

 

1,497

 

1,491

 

(1

)%

Aggregate Adjustments (1)

 

237

 

(22

)

 

 

 

(18

)

NM

 

Total Specialty

 

$

1,587

 

$

1,487

 

$

1,511

 

$

1,532

 

$

1,497

 

$

1,473

 

(1

)%

 


(1)   Adjusted to better reflect ongoing trends in new written premiums by eliminating the following: a reinsurance reinstatement premium related to Bond in 2Q04, the impact of the reinsurance commutation onpremiums in a number of lines in 2Q04, earned premium revision at Lloyds in 2Q03, ceded returned premium related to Cat Risk in 2Q03, a change in policy inception related to a certain Lloyds business in 2Q03and the elimination of a quarter lag at Lloyds in 1Q03

 

Note:   This page displays pro forma combined net written premiums, an operating statistic, of Travelers and St. Paul, prior to the merger and for St. Paul Travelers for second quarter 2004.  The historical information presented above conforms with current business segmentation.

 

9



 

Illustrative Business Statistics – Specialty


($ in millions)

 

 

 

1Q
2003

 

2Q
2003

 

3Q
2003

 

4Q
2003

 

1Q
2004

 

2Q
2004

 

Domestic Specialty (3)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Renewal Retention

 

74

%

74

%

71

%

71

%

72

%

73

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Renewal Price Change (2)

 

23

%

23

%

18

%

16

%

12

%

7

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Construction

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Travelers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Renewal Retention

 

75

%

78

%

82

%

76

%

64

%

67

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Renewal Price Change (1)

 

19

%

13

%

8

%

9

%

4

%

7

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

St Paul (excludes Wrap ups)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Renewal Retention

 

80

%

81

%

69

%

66

%

68

%

68

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Renewal Price Change (2)

 

22

%

20

%

19

%

19

%

19

%

16

%

 


(1)   Represents historical Travelers Property Casualty Corp. information. Each percentage represents the estimated average change in premium on policies that renew, including rate and exposure changes, vs. the average premium on those same policies for their prior term.

 

(2)   Represents historical St. Paul Companies information. Each percentage represents the estimated average change in premium on policies that renew, including rate and changes in exposure due solelyto inflation, vs. the average premium on those same policies for their prior term.

 

(3)   Excludes Cat Risk, SPC Construction Wrap-up, TPC Construction, and Combined Companies Bond.

 

10



 

Personal - Net Written Premiums

 


($ in millions)

 

 

 

2Q
2003

 

2Q
2004

 

% Change
2Q03 v 2Q04

 

 

 

By product line:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Automobile

 

$

778

 

$

892

 

15

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Homeowners and Other

 

533

 

666

 

25

%

 

 

Total Personal

 

$

1,311

 

$

1,558

 

19

%

7% increase
in premium
attributable to
the Royal and
SunAlliance
Transaction

 

 

 

 

 

 

 

 

 

 

 

By distribution channel:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Independent agents

 

$

1,075

 

$

1,287

 

20

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other channels(1)

 

236

 

271

 

15

%

 

 

 

 

 

 

 

 

 

 

 

 

Total Personal

 

$

1,311

 

$

1,558

 

19

%

 

 

 


(1)   Other channels includes GEICO, Affinity Programs, involuntary and runoff business

 

11



 

Illustrative Business Statistics – Personal

 

 

 

 

1Q
2003

 

2Q
2003

 

3Q
2003

 

4Q
2003

 

1Q
2004

 

2Q
2004

 

Automobile

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PIF Growth over prior yr qtr

 

2

%

2

%

3

%

4

%

8

%

11

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retention (1)

 

87

%

87

%

87

%

87

%

87

%

87

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Renewal price change

 

8

%

6

%

6

%

5

%

5

%

5

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Homeowners and Other

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PIF Growth over prior yr qtr

 

1

%

3

%

5

%

6

%

9

%

12

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retention (1)

 

87

%

87

%

87

%

88

%

88

%

87

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Renewal price change

 

13

%

10

%

10

%

9

%

8

%

8

%

 


(1)   The ratio of expected number of renewal policies that will be retained throughout the annual policy period to the number of available renewal base policies

 

12



 

Premium Dynamics

 

 

Second Quarter

 

     Substantial focus on account retention

 

     Reports from our field units suggest that pricing required to obtain significant new business became more competitive

 

     Focus on bottom line profitability of entire book of business drives pricing strategy

 

13



 

Evaluation of Second Quarter Results

Analysis of Current Market Conditions

 

14



 

Current Market Conditions

 

 

Illustrative Statistics - Travelers Liability Lines
(Direct Guaranteed Cost)

 

[CHART]

 

      If current trends continue, estimated loss trend curve may cross earned price change curve in 2005

 

      St. Paul Travelers is well-positioned to operate within challenging market conditions

 

      Our competitive advantage is our size, scope and operational efficiency opportunity

 

15



 

Evaluation of Second Quarter Results

Analysis of Investment Portfolio

 

16



 

Net Investment Income Breakdown

 

 

 

 

2Q04

 

Combined 2Q03*

 

 

 

Travelers

 

St. Paul

 

Total

 

Travelers

 

St. Paul

 

Total

 

After-tax Net Investment Income:

 

 

 

 

 

 

 

 

 

 

 

 

 

Fixed Income

 

$

310

 

$

179

 

$

489

 

$

312

 

$

180

 

$

492

 

Alternatives

 

44

 

14

 

58

 

33

 

15

 

48

 

Total before PGAAP adj

 

354

 

193

 

547

 

345

 

195

 

540

 

After-tax yield

 

3.8

%

3.5

%

3.7

%

3.9

%

3.8

%

3.9

%

PGAAP adj

 

 

57

 

57

 

 

 

 

Total after PGAAP adj

 

$

354

 

$

136

 

$

490

 

$

345

 

$

195

 

$

540

 

After-tax yield

 

3.8

%

2.5

%

3.3

%

3.9

%

3.8

%

3.9

%

 

 


* The reported results for St. Paul Travelers reflect only the results of Travelers

 

17



 

Evaluation of Second Quarter Results

Balance Sheet and Capital Strength

 

18



 

Summary of 2Q04 Reserve Adjustments

($ in millions)

 

 

 

Charge/(benefit)

 

St. Paul:

 

 

 

 

 

 

 

 

 

 

 

Surety

 

$

375

 

 

 

 

 

 

 

 

 

Construction

 

500

 

 

 

 

 

 

 

 

 

Reserves for uncollectible reinsurance and amounts due from policyholders and co-surety participations

 

296

 

 

 

 

 

 

 

 

 

Reserves due to financial condition of a construction contractor

 

252

 

 

 

 

 

 

 

 

 

Reinsurance commutation

 

153

 

 

 

 

 

 

 

 

 

Other, net

 

61

 

$

1,637

 

 

 

 

 

 

 

Travelers:

 

 

 

 

 

 

 

 

 

 

 

September 11

 

(190

)

 

 

 

 

 

 

 

 

Environmental

 

205

 

 

 

 

 

 

 

 

 

Personal and Commercial property

 

(175

)

 

 

 

 

 

 

 

 

Uncollectible reinsurance reserves

 

100

 

 

 

 

 

 

 

 

 

Other, net

 

10

 

(50

)

 

 

 

 

 

 

Net reserve adjustments

 

 

 

$

1,587

 

 

 

 

 

 

 

After-tax income statement charge

 

 

 

$

1,048

 

 

19



 

Capital Generation Capacity

($ in millions)

 

 

 

2Q
2004

 

 

 

 

 

Operating (loss)*

 

$

(310

)

 

 

 

 

Reserve adjustments and restructuring costs

 

1,074

 

 

 

 

 

Subtotal

 

764

 

 

 

 

 

Shareholder dividends

 

(147

)

 

 

 

 

Capital build ex-reserve adjustments and restructuring costs

 

$

617

 

 

 

 

 

Resulting annualized impact

 

$

2.5 billion

 

 

 


* The difference between net and operating income is realized gains.

 

20



 

Capital Strength

($ in millions)

 

 

 

Jun 30,
2004

 

Total debt

 

$

6,358

 

 

 

 

 

Minority interest

 

111

 

 

 

 

 

Shareholders’ equity (ex SFAS 115)

 

19,789

 

 

 

 

 

Total capital

 

$

26,258

 

 

 

 

 

Total debt to capital ratio

 

24.2

%

 

 

 

 

Leverage Ratios

 

 

 

 

 

 

 

NWP: Surplus

 

1.51

 

 

 

 

 

Reserves: Surplus

 

2.87

 

 

 

 

 

Second Half 2004

 

 

 

 

 

 

 

Available Liquidity

 

$

1 billion

 

21



 

Evaluation of Second Quarter Results

Outlook for Second Half of 2004

 

22



 

Outlook for Second Half of 2004

 

     Premium environment is likely to be similar to that of 2Q04

 

     Net investment income levels also expected to be comparable to 2Q04

 

      Expect to achieve returns on equity in the mid-teens assuming no catastrophes, no change in capital market conditions, no prior year reserve development and before the impact of the result, if any, of the asbestos study to be completed in 4Q04

 

     Estimated Fully Diluted Share Count of 690 million

 

23



 

Opportunistic About
Cost Saving Opportunities
Beyond Initial Expectations

 

24



 

Expense Reduction Projections

($ in millions)

 

Projected After-tax Cost Savings

 

Original Estimates

 

Revised Estimates

 

 

 

[CHART]

 

[CHART]

 

Note: Assumed merger closed on June 30, 2004

 

 

Management Focused on Identifying
Additional $100 million in Expense Reductions
for 2005 and Beyond

 

25



 

Revenue Synergies Over the Long Term

 

26



 

Long-term Distribution Strategy

Leveraging the Partnership

 

      6,400 agents have premium volume greater than $200,000 with St. Paul Travelers

 

      Of these agents, 60% generate premium volume with only one of our major business units

 

      Meaningful opportunity to grow premiums over the long-term by increasing market penetration with agents by just one additional business unit

 

27



 

Long-term Distribution Strategy

Personal Lines

 

              Travelers today - Approximately 7,000 Commercial Lines agents

 

      42% do business with Travelers Personal Lines

 

              Agents with combined Personal & Commercial Lines relationships provide more opportunity than Personal Lines relationships only

 

      Twice the average Personal Lines net written premiums

 

      4 point loss ratio advantage

 

              St Paul today – Approximately 5,400 Commercial Lines agents

 

      Only 24% do business with Travelers Personal Lines

 

 

Increase of St. Paul Commercial Agency
Penetration to that of Travelers Could Generate $500+
Million of New Personal Lines Business Over Time

 

28



 

A Strong Foundation

 

      Progress on integrating operations

 

      Evaluation of second quarter results

      Focus on business retention and agency relationships

      Analysis of current market conditions

      Analysis of investment portfolio

      Balance sheet and capital strength

      Outlook for second half of 2004

 

      Optimistic about cost saving opportunities beyond initial expectations

 

      Revenue synergies over the long-term

 

29



 

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