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Reinsurance (details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Reinsurance disclosure      
Percentage of residual market business written directly by the Company for mandatory pools and associations and then ceded to the mandatory pool 100.00%    
Written premiums, direct $ 25,567 $ 24,939 $ 24,844
Written premiums, assumed 928 843 788
Written premiums, ceded (1,537) (1,661) (1,728)
Total net written premiums 24,958 24,121 23,904
Earned premiums, direct 25,262 24,740 24,810
Earned premiums, assumed 875 814 743
Earned premiums, ceded (1,603) (1,680) (1,840)
Total net earned premiums $ 24,534 $ 23,874 $ 23,713
Percentage of assumed earned premiums to net earned premiums 3.60% 3.40% 3.10%
Ceded claims and claim adjustment expenses incurred $ 762 $ 1,034 $ 953
Gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses 3,181 3,848  
Allowance for uncollectible reinsurance (116) (157)  
Net reinsurance recoverables 3,065 3,691  
Reinsurance recoverables, mandatory pools and associations 2,054 2,015  
Reinsurance recoverables, structured settlements 3,168 3,204  
Total reinsurance recoverables 8,287 $ 8,910  
Terrorism Risk Insurance Program, annual aggregate industry loss minimum in order for a loss to be covered, next fiscal year 140    
Terrorism Risk Insurance Program, ultimate annual aggregate industry loss minimum in order for a loss to be covered $ 200    
Terrorism Risk Insurance Program, percentage of subject losses reimbursed by the Federal Government, after insurer deductible, subject to annual cap, next fiscal year 83.00%    
Terrorism Risk Insurance Program, remaining life of the program (in years) 4 years    
Terrorism Risk Insurance Program, ultimate percentage of subject losses reimbursed by the Federal Government, after insurer deductible, subject to annual cap 80.00%    
Terrorism Risk Insurance Program, percentage of insurer's direct earned premiums for covered lines for the preceding calendar year at which the deductible is set 20.00%    
Terrorism Risk Insurance Program, Company's estimated deductible for the next fiscal year $ 2,450    
Terrorism Risk Insurance Program, annual cap limiting amount of aggregate subject losses for all participating insurers $ 100,000