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Earnings per Share (details) - USD ($)
$ / shares in Units, shares in Millions, $ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Earnings per Share disclosure                      
Net income $ 866 $ 928 $ 812 $ 833 $ 1,038 $ 919 $ 683 $ 1,052 $ 3,439 $ 3,692 $ 3,673
Participating share-based awards - allocated income                 (25) (27) (27)
Net income available to common shareholders -- basic                 3,414 3,665 3,646
Net income available to common shareholders -- diluted                 $ 3,414 $ 3,665 $ 3,646
Weighted average shares outstanding, basic                 310.6 338.8 370.3
Weighted average effects of dilutive securities, stock options and performance shares (in shares)                 3.3 3.7 4.0
Weighted average shares outstanding, diluted                 313.9 342.5 374.3
Net income per common share, basic $ 2.87 $ 3.00 $ 2.56 $ 2.58 $ 3.15 $ 2.72 $ 1.98 $ 2.98 $ 10.99 $ 10.82 $ 9.84
Net income per common share, diluted $ 2.83 $ 2.97 $ 2.53 $ 2.55 $ 3.11 $ 2.69 $ 1.95 $ 2.95 $ 10.88 $ 10.70 $ 9.74