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Consolidated Statement of Income (USD $)
In Millions, except Per Share data, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Revenues                      
Premiums                 $ 23,713us-gaap_PremiumsEarnedNet $ 22,637us-gaap_PremiumsEarnedNet $ 22,357us-gaap_PremiumsEarnedNet
Net investment income                 2,787us-gaap_NetInvestmentIncome 2,716us-gaap_NetInvestmentIncome 2,889us-gaap_NetInvestmentIncome
Fee income                 438us-gaap_InsuranceCommissionsAndFees 395us-gaap_InsuranceCommissionsAndFees 323us-gaap_InsuranceCommissionsAndFees
Net realized investment gains                 79us-gaap_RealizedGainLossOnMarketableSecuritiesCostMethodInvestmentsAndOtherInvestments [1] 166us-gaap_RealizedGainLossOnMarketableSecuritiesCostMethodInvestmentsAndOtherInvestments [1] 51us-gaap_RealizedGainLossOnMarketableSecuritiesCostMethodInvestmentsAndOtherInvestments [1]
Other revenues                 145us-gaap_OtherIncome 277us-gaap_OtherIncome 120us-gaap_OtherIncome
Total revenues 6,783us-gaap_Revenues 6,886us-gaap_Revenues 6,785us-gaap_Revenues 6,708us-gaap_Revenues 6,737us-gaap_Revenues 6,452us-gaap_Revenues 6,674us-gaap_Revenues 6,328us-gaap_Revenues 27,162us-gaap_Revenues 26,191us-gaap_Revenues 25,740us-gaap_Revenues
Claims and expenses                      
Claims and claim adjustment expenses                 13,870us-gaap_PolicyholderBenefitsAndClaimsIncurredNet 13,307us-gaap_PolicyholderBenefitsAndClaimsIncurredNet 14,676us-gaap_PolicyholderBenefitsAndClaimsIncurredNet
Amortization of deferred acquisition costs                 3,882us-gaap_DeferredPolicyAcquisitionCostAmortizationExpense 3,821us-gaap_DeferredPolicyAcquisitionCostAmortizationExpense 3,910us-gaap_DeferredPolicyAcquisitionCostAmortizationExpense
General and administrative expenses                 3,952us-gaap_GeneralAndAdministrativeExpense 3,757us-gaap_GeneralAndAdministrativeExpense 3,610us-gaap_GeneralAndAdministrativeExpense
Interest expense                 369us-gaap_InterestExpenseDebt 361us-gaap_InterestExpenseDebt 378us-gaap_InterestExpenseDebt
Total claims and expenses 5,323us-gaap_BenefitsLossesAndExpenses 5,628us-gaap_BenefitsLossesAndExpenses 5,884us-gaap_BenefitsLossesAndExpenses 5,238us-gaap_BenefitsLossesAndExpenses 5,366us-gaap_BenefitsLossesAndExpenses 5,275us-gaap_BenefitsLossesAndExpenses 5,497us-gaap_BenefitsLossesAndExpenses 5,108us-gaap_BenefitsLossesAndExpenses 22,073us-gaap_BenefitsLossesAndExpenses 21,246us-gaap_BenefitsLossesAndExpenses 22,574us-gaap_BenefitsLossesAndExpenses
Income before income taxes 1,460us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,258us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 901us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,470us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,371us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,177us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,177us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,220us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 5,089us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 4,945us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 3,166us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
Income tax expense 422us-gaap_IncomeTaxExpenseBenefit 339us-gaap_IncomeTaxExpenseBenefit 218us-gaap_IncomeTaxExpenseBenefit 418us-gaap_IncomeTaxExpenseBenefit 383us-gaap_IncomeTaxExpenseBenefit 313us-gaap_IncomeTaxExpenseBenefit 252us-gaap_IncomeTaxExpenseBenefit 324us-gaap_IncomeTaxExpenseBenefit 1,397us-gaap_IncomeTaxExpenseBenefit 1,272us-gaap_IncomeTaxExpenseBenefit 693us-gaap_IncomeTaxExpenseBenefit
Net income $ 1,038us-gaap_ProfitLoss $ 919us-gaap_ProfitLoss $ 683us-gaap_ProfitLoss $ 1,052us-gaap_ProfitLoss $ 988us-gaap_ProfitLoss $ 864us-gaap_ProfitLoss $ 925us-gaap_ProfitLoss $ 896us-gaap_ProfitLoss $ 3,692us-gaap_ProfitLoss $ 3,673us-gaap_ProfitLoss $ 2,473us-gaap_ProfitLoss
Net income per share                      
Basic $ 3.15us-gaap_EarningsPerShareBasic $ 2.72us-gaap_EarningsPerShareBasic $ 1.98us-gaap_EarningsPerShareBasic $ 2.98us-gaap_EarningsPerShareBasic $ 2.73us-gaap_EarningsPerShareBasic $ 2.33us-gaap_EarningsPerShareBasic $ 2.44us-gaap_EarningsPerShareBasic $ 2.36us-gaap_EarningsPerShareBasic $ 10.82us-gaap_EarningsPerShareBasic $ 9.84us-gaap_EarningsPerShareBasic $ 6.35us-gaap_EarningsPerShareBasic
Diluted $ 3.11us-gaap_EarningsPerShareDiluted $ 2.69us-gaap_EarningsPerShareDiluted $ 1.95us-gaap_EarningsPerShareDiluted $ 2.95us-gaap_EarningsPerShareDiluted $ 2.70us-gaap_EarningsPerShareDiluted $ 2.30us-gaap_EarningsPerShareDiluted $ 2.41us-gaap_EarningsPerShareDiluted $ 2.33us-gaap_EarningsPerShareDiluted $ 10.70us-gaap_EarningsPerShareDiluted $ 9.74us-gaap_EarningsPerShareDiluted $ 6.30us-gaap_EarningsPerShareDiluted
Weighted average number of common shares outstanding                      
Basic                 338.8us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 370.3us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 386.2us-gaap_WeightedAverageNumberOfSharesOutstandingBasic
Diluted                 342.5us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 374.3us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 389.8us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding
[1] Total other-than-temporary impairment (OTTI) gains (losses) were $(22) million, $(10) million and $27 million for the years ended December 31, 2014, 2013 and 2012, respectively. Of total OTTI, credit losses of $(26) million, $(15) million and $(15) million for the years ended December 31, 2014, 2013 and 2012 respectively, were recognized in net realized investment gains. In addition, unrealized gains from other changes in total OTTI of $4 million, $5 million and $42 million for the years ended December 31, 2014, 2013 and 2012, respectively, were recognized in other comprehensive income (loss) as part of changes in net unrealized gains on investment securities having credit losses recognized in the consolidated statement of income.