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Selected Quarterly Financial Data (Unaudited) (details) (USD $)
In Millions, except Per Share data, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Selected Quarterly Financial Data (Unaudited) disclosure                      
Total revenues $ 6,783us-gaap_Revenues $ 6,886us-gaap_Revenues $ 6,785us-gaap_Revenues $ 6,708us-gaap_Revenues $ 6,737us-gaap_Revenues $ 6,452us-gaap_Revenues $ 6,674us-gaap_Revenues $ 6,328us-gaap_Revenues $ 27,162us-gaap_Revenues $ 26,191us-gaap_Revenues $ 25,740us-gaap_Revenues
Total expenses 5,323us-gaap_BenefitsLossesAndExpenses 5,628us-gaap_BenefitsLossesAndExpenses 5,884us-gaap_BenefitsLossesAndExpenses 5,238us-gaap_BenefitsLossesAndExpenses 5,366us-gaap_BenefitsLossesAndExpenses 5,275us-gaap_BenefitsLossesAndExpenses 5,497us-gaap_BenefitsLossesAndExpenses 5,108us-gaap_BenefitsLossesAndExpenses 22,073us-gaap_BenefitsLossesAndExpenses 21,246us-gaap_BenefitsLossesAndExpenses 22,574us-gaap_BenefitsLossesAndExpenses
Income before income taxes 1,460us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,258us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 901us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,470us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,371us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,177us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,177us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,220us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 5,089us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 4,945us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 3,166us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
Income tax expense 422us-gaap_IncomeTaxExpenseBenefit 339us-gaap_IncomeTaxExpenseBenefit 218us-gaap_IncomeTaxExpenseBenefit 418us-gaap_IncomeTaxExpenseBenefit 383us-gaap_IncomeTaxExpenseBenefit 313us-gaap_IncomeTaxExpenseBenefit 252us-gaap_IncomeTaxExpenseBenefit 324us-gaap_IncomeTaxExpenseBenefit 1,397us-gaap_IncomeTaxExpenseBenefit 1,272us-gaap_IncomeTaxExpenseBenefit 693us-gaap_IncomeTaxExpenseBenefit
Net income $ 1,038us-gaap_ProfitLoss $ 919us-gaap_ProfitLoss $ 683us-gaap_ProfitLoss $ 1,052us-gaap_ProfitLoss $ 988us-gaap_ProfitLoss $ 864us-gaap_ProfitLoss $ 925us-gaap_ProfitLoss $ 896us-gaap_ProfitLoss $ 3,692us-gaap_ProfitLoss $ 3,673us-gaap_ProfitLoss $ 2,473us-gaap_ProfitLoss
Net income per share, basic $ 3.15us-gaap_EarningsPerShareBasic $ 2.72us-gaap_EarningsPerShareBasic $ 1.98us-gaap_EarningsPerShareBasic $ 2.98us-gaap_EarningsPerShareBasic $ 2.73us-gaap_EarningsPerShareBasic $ 2.33us-gaap_EarningsPerShareBasic $ 2.44us-gaap_EarningsPerShareBasic $ 2.36us-gaap_EarningsPerShareBasic $ 10.82us-gaap_EarningsPerShareBasic $ 9.84us-gaap_EarningsPerShareBasic $ 6.35us-gaap_EarningsPerShareBasic
Net income per share, diluted $ 3.11us-gaap_EarningsPerShareDiluted $ 2.69us-gaap_EarningsPerShareDiluted $ 1.95us-gaap_EarningsPerShareDiluted $ 2.95us-gaap_EarningsPerShareDiluted $ 2.70us-gaap_EarningsPerShareDiluted $ 2.30us-gaap_EarningsPerShareDiluted $ 2.41us-gaap_EarningsPerShareDiluted $ 2.33us-gaap_EarningsPerShareDiluted $ 10.70us-gaap_EarningsPerShareDiluted $ 9.74us-gaap_EarningsPerShareDiluted $ 6.30us-gaap_EarningsPerShareDiluted