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Segment Information
12 Months Ended
Dec. 31, 2012
Segment Information disclosure  
Segment Information disclosure [Text Block]

2. SEGMENT INFORMATION

        The accounting policies used to prepare the segment reporting data for the Company's three reportable business segments are the same as those described in the Summary of Significant Accounting Policies in note 1.

        Except as described below for certain legal entities, the Company allocates its invested assets and the related net investment income to its reportable business segments. Pretax net investment income is allocated based upon an investable funds concept, which takes into account liabilities (net of non-invested assets) and appropriate capital considerations for each segment. For investable funds, a benchmark investment yield is developed that reflects the estimated duration of the loss reserves' future cash flows, the interest rate environment at the time the losses were incurred and A+ rated corporate debt instrument yields. For capital, a benchmark investment yield is developed that reflects the average yield on the total investment portfolio. The benchmark investment yields are applied to each segment's investable funds and capital, respectively, to produce a total notional investment income by segment. The Company's actual net investment income is allocated to each segment in proportion to the respective segment's notional investment income to total notional investment income. There are certain legal entities within the Company that are dedicated to specific reportable business segments. The invested assets and related net investment income from these legal entities are reported in the applicable business segment and are not allocated among the other business segments.

        The cost of the Company's catastrophe treaty program is included in the Company's ceded premiums and is allocated among reportable business segments based on an estimate of actual market reinsurance pricing using expected losses calculated by the Company's catastrophe model, adjusted for any experience adjustments.

        The following tables summarize the components of the Company's revenues, operating income (loss) and total assets by reportable business segments:

(for the year ended December 31, in millions)
  Business
Insurance
  Financial,
Professional &
International
Insurance
  Personal
Insurance
  Total
Reportable
Segments
 

2012

                         

Premiums

  $ 11,691   $ 3,045   $ 7,621   $ 22,357  

Net investment income

    2,090     395     404     2,889  

Fee income

    322     1         323  

Other revenues

    40     26     66     132  
                   

Total operating revenues(1)

  $ 14,143   $ 3,467   $ 8,091   $ 25,701  
                   

Amortization and depreciation

  $ 2,393   $ 731   $ 1,602   $ 4,726  

Income tax expense

    539     255     32     826  

Operating income(1)

    1,843     642     217     2,702  

2011

                         

Premiums

  $ 11,327   $ 3,174   $ 7,589   $ 22,090  

Net investment income

    2,041     414     424     2,879  

Fee income

    295     1         296  

Other revenues

    31     26     70     127  
                   

Total operating revenues(1)

  $ 13,694   $ 3,615   $ 8,083   $ 25,392  
                   

Amortization and depreciation

  $ 2,313   $ 740   $ 1,615   $ 4,668  

Income tax expense (benefit)

    134     230     (293 )   71  

Operating income (loss)(1)

    1,354     647     (332 )   1,669  

2010

                         

Premiums

  $ 10,766   $ 3,317   $ 7,349   $ 21,432  

Net investment income

    2,156     439     464     3,059  

Fee income

    285     2         287  

Other revenues

    28     27     75     130  
                   

Total operating revenues(1)

  $ 13,235   $ 3,785   $ 7,888   $ 24,908  
                   

Amortization and depreciation

  $ 2,253   $ 754   $ 1,601   $ 4,608  

Income tax expense

    777     245     134     1,156  

Operating income(1)

    2,301     620     440     3,361  

(1)
Operating revenues for reportable business segments exclude net realized investment gains (losses). Operating income (loss) for reportable business segments equals net income (loss) excluding the after-tax impact of net realized investment gains (losses).

        Net written premiums by market were as follows:

(for the year ended December 31, in millions)
  2012   2011   2010  

Business Insurance:

                   

Select Accounts

  $ 2,775   $ 2,784   $ 2,718  

Commercial Accounts

    3,101     2,890     2,576  

National Accounts

    907     782     806  

Industry-Focused Underwriting

    2,554     2,407     2,299  

Target Risk Underwriting

    1,666     1,587     1,573  

Specialized Distribution

    870     880     872  
               

Total Business Insurance Core

    11,873     11,330     10,844  

Business Insurance Other

    (1 )   10     13  
               

Total Business Insurance

    11,872     11,340     10,857  
               

Financial, Professional & International Insurance:

                   

Bond & Financial Products

    1,924     1,953     1,981  

International

    1,057     1,149     1,230  
               

Total Financial, Professional & International Insurance

    2,981     3,102     3,211  
               

Personal Insurance:

                   

Automobile

    3,642     3,788     3,772  

Homeowners and Other

    3,952     3,957     3,795  
               

Total Personal Insurance

    7,594     7,745     7,567  
               

Total consolidated net written premiums

  $ 22,447   $ 22,187   $ 21,635  
               

Business Segment Reconciliations

(for the year ended December 31, in millions)
  2012   2011   2010  

Revenue reconciliation

                   

Earned premiums

                   

Business Insurance:

                   

Workers' compensation

  $ 3,222   $ 2,899   $ 2,489  

Commercial automobile

    1,943     1,940     1,912  

Commercial property

    1,621     1,607     1,669  

General liability

    1,757     1,738     1,739  

Commercial multi-peril

    3,113     3,126     2,958  

Other

    35     17     (1 )
               

Total Business Insurance

    11,691     11,327     10,766  
               

Financial, Professional & International Insurance:

                   

Fidelity and surety

    939     970     1,020  

General liability

    850     832     866  

International

    1,088     1,218     1,276  

Other

    168     154     155  
               

Total Financial, Professional & International Insurance

    3,045     3,174     3,317  
               

Personal Insurance:

                   

Automobile

    3,665     3,720     3,693  

Homeowners and Other

    3,956     3,869     3,656  
               

Total Personal Insurance

    7,621     7,589     7,349  
               

Total earned premiums

    22,357     22,090     21,432  

Net investment income

    2,889     2,879     3,059  

Fee income

    323     296     287  

Other revenues

    132     127     130  
               

Total operating revenues for reportable segments

    25,701     25,392     24,908  

Other revenues

    (12 )   (1 )   (60 )

Net realized investment gains

    51     55     264  
               

Total consolidated revenues

  $ 25,740   $ 25,446   $ 25,112  
               

Income reconciliation, net of tax

                   

Total operating income for reportable segments

  $ 2,702   $ 1,669   $ 3,361  

Interest Expense and Other(1)

    (261 )   (279 )   (318 )
               

Total operating income

    2,441     1,390     3,043  

Net realized investment gains

    32     36     173  
               

Total consolidated net income

  $ 2,473   $ 1,426   $ 3,216  
               

(1)
The primary component of Interest Expense and Other was after-tax interest expense of $246 million, $251 million and $252 million in 2012, 2011 and 2010, respectively. Interest Expense and Other in 2010 included $39 million of after-tax expenses related to the Company's purchase and retirement of a significant portion of its 6.25% fixed-to-floating rate junior subordinated debentures.

(at December 31, in millions)
  2012   2011  

Asset reconciliation:

             

Business Insurance

  $ 76,972   $ 76,909  

Financial, Professional & International Insurance

    13,452     13,355  

Personal Insurance

    14,195     13,614  
           

Total assets for reportable segments

    104,619     103,878  

Other assets(1)

    319     697  
           

Total consolidated assets

  $ 104,938   $ 104,575  
           

(1)
The primary component of other assets at December 31, 2012 was other intangible assets. The primary components of other assets at December 31, 2011 were deferred taxes and other intangible assets.

Enterprise-Wide Disclosures

        Revenues from internal customers for the years ended December 31, 2012, 2011 and 2010 were not material. Foreign assets at December 31, 2012 and 2011 also were not material. The Company does not have revenue from transactions with a single customer amounting to 10 percent or more of its revenues.

        The following table presents revenues of the Company's operations based on location:

(for the year ended December 31, in millions)
  2012   2011   2010  

U.S. 

  $ 24,827   $ 24,408   $ 24,049  

Non-U.S. 

    913     1,038     1,063  
               

Total revenues

  $ 25,740   $ 25,446   $ 25,112