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Schedule V (details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2011
Dec. 31, 2010
Dec. 31, 2009
Allowance for reinsurance recoverables [Member]
     
Schedule V [Roll Forward]      
Valuation and qualifying accounts, balance at beginning of period $ 363 $ 523 $ 618
Valuation and qualifying accounts, deductions 18 160 95
Valuation and qualifying accounts, balance at end of period 345 363 523
Allowance for uncollectible premiums receivable from underwriting activities [Member]
     
Schedule V [Roll Forward]      
Valuation and qualifying accounts, balance at beginning of period 116 130 130
Valuation and qualifying accounts, charged to costs and expenses 23 45 61
Valuation and qualifying accounts, charged to other accounts   (1) 2
Valuation and qualifying accounts, deductions 56 58 63
Valuation and qualifying accounts, balance at end of period 83 116 130
Allowance for uncollectible deductibles [Member]
     
Schedule V [Roll Forward]      
Valuation and qualifying accounts, balance at beginning of period 37 49 66
Valuation and qualifying accounts, charged to costs and expenses 6 (8) (4)
Valuation and qualifying accounts, deductions 3 4 13
Valuation and qualifying accounts, balance at end of period $ 40 $ 37 $ 49