XML 56 R38.htm IDEA: XBRL DOCUMENT v3.22.4
Insurance Claim Reserves (Tables)
12 Months Ended
Dec. 31, 2022
Insurance Loss Reserves [Abstract]  
Claims and claim adjustment expense reserves [Table Text Block] Claims and claim adjustment expense reserves were as follows:
(at December 31, in millions)20222021
Property-casualty$58,643 $56,897 
Accident and health6 10 
Total$58,649 $56,907 
Reconciliation of beginning and ending property casualty reserve balances for claims and claim adjustment expenses [Table Text Block]
The following table presents a reconciliation of beginning and ending property casualty reserve balances for claims and claim adjustment expenses:
(at and for the year ended December 31, in millions)202220212020
Claims and claim adjustment expense reserves at beginning of year$56,897 $54,510 $51,836 
Less reinsurance recoverables on unpaid losses8,209 8,153 8,035 
Cumulative effect of adoption of updated accounting guidance for credit losses at January 1, 2020 — 53 
Net reserves at beginning of year48,688 46,357 43,854 
Estimated claims and claim adjustment expenses for claims arising in the current year
23,308 20,698 19,285 
Estimated decrease in claims and claim adjustment expenses for claims arising in prior years(537)(484)(267)
Total increases22,771 20,214 19,018 
Claims and claim adjustment expense payments for claims arising in:
Current year9,406 8,401 7,497 
Prior years10,945 9,470 9,092 
Total payments20,351 17,871 16,589 
Unrealized foreign exchange loss (gain)(255)(12)74 
Net reserves at end of year50,853 48,688 46,357 
Plus reinsurance recoverables on unpaid losses7,790 8,209 8,153 
Claims and claim adjustment expense reserves at end of year$58,643 $56,897 $54,510 
Summary of claims and claim adjustment expense reserves, including certain components, for the Company's major product lines by reporting segment [Table Text Block]
The following is a summary of claims and claim adjustment expense reserves, including certain components, for the Company’s major product lines by reporting segment at December 31, 2022.
(at December 31, 2022, in millions)Net Undiscounted
Claims and Claim
Adjustment Expense
Reserves
Discount
(Net of
Reinsurance)
Subtotal:
Net Claims and Claim Adjustment
Expense Reserves
Reinsurance
Recoverables on
Unpaid Losses (4)
Claims and Claim
Adjustment
Expense
Reserves
Business Insurance
General liability$9,269 $(135)$9,134 $949 $10,083 
Commercial property1,109 — 1,109 459 1,568 
Commercial multi-peril4,819 — 4,819 219 5,038 
Commercial automobile3,856 — 3,856 291 4,147 
Workers’ compensation (1)
16,473 (934)15,539 629 16,168 
Bond & Specialty Insurance
General liability2,388 — 2,388 204 2,592 
Fidelity and surety564 — 564 570 
Personal Insurance
Automobile3,654 — 3,654 390 4,044 
Homeowners (excluding Other)2,327 — 2,327 108 2,435 
International - Canada708 — 708 20 728 
Subtotal — claims and allocated claim adjustment expenses for the products presented in the development tables below
45,167 (1,069)44,098 3,275 47,373 
Other insurance contracts (2)
4,187 (4)4,183 1,786 5,969 
Unallocated loss adjustment expense reserves
2,481 — 2,481 14 2,495 
Structured settlements (3)
— — — 2,758 2,758 
Other91 — 91 (43)48 
Total property-casualty51,926 (1,073)50,853 7,790 58,643 
Accident and health— — — 
Total$51,926 $(1,073)$50,853 $7,796 $58,649 
___________________________________________
(1)Net discount amount includes discount of $51 million on reinsurance recoverables for long-term disability and annuity claim payments.
(2)Primarily includes residual market, international (other than operations in Canada within the Personal Insurance segment) and runoff assumed reinsurance business.
(3)Includes structured settlements in cases where the Company did not receive a release from the claimant.
(4)Total reinsurance recoverables (on paid and unpaid losses) at December 31, 2022 were $8.06 billion.
Allocated claim adjustment expense, by accident year, on a historical basis for incurred and paid claims on an undiscounted, net of reinsurance basis [Table Text Block]
Business Insurance
General Liability
(dollars in millions)
For the Years Ended December 31,
2013201420152016201720182019202020212022
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves Dec 31, 2022Cumulative Number of Reported Claims
2013$965 $975 $958 $940 $927 $933 $975 $975 $963 $963 $67 22,807 
2014976 989 983 948 956 1,013 988 979 971 86 22,619 
2015998 956 923 967 1,057 1,087 1,072 1,082 78 21,778 
20161,075 1,058 1,087 1,187 1,204 1,179 1,185 143 20,662 
20171,133 1,143 1,196 1,234 1,226 1,243 171 19,450 
20181,253 1,312 1,344 1,395 1,477 294 19,508 
20191,447 1,486 1,498 1,567 452 18,691 
20201,467 1,493 1,470 719 13,622 
20211,591 1,589 1,058 12,974 
20221,696 1,452 11,568 
Total$13,243 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Accident YearUnaudited
2013$35 $175 $363 $498 $639 $745 $816 $836 $853 $868 
201437 163 321 515 640 750 805 832 849 
201536 137 336 558 740 828 875 927 
201635 191 421 649 758 858 951 Liability for Claims
201740 180 378 552 724 914 And Allocated Claim
201842 202 441 709 939 Adjustment Expenses,
201951 233 482 816 Net of Reinsurance
202061 244 458 
202167 231 2013 -Before
202281 20222013
Total$7,034 $6,209 $3,060 
Total net liability$9,269 
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Unaudited
Years12345678910
3.6 %11.8 %17.0 %18.2 %13.8 %10.9 %6.3 %3.2 %1.8 %1.6 %
Commercial Property
(dollars in millions)
For the Years Ended December 31,
20182019202020212022
Incurred Claims and Allocated Claims Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2018$1,093 $1,079 $1,070 $1,068 $1,051 $14 25,094 
20191,069 1,034 1,031 1,039 25,427 
20201,107 1,025 1,005 38 25,638 
20211,236 1,190 25,436 
20221,309 227 23,549 
Total$5,594 
Cumulative Paid Claims and Allocated Claim
Adjustment Expenses, Net of Reinsurance
Unaudited
Liability for Claims
Accident YearAnd Allocated Claim
2018$561 $928 $981 $1,005 $1,009 Adjustment Expenses,
2019610 957 1,001 1,012 Net of Reinsurance
2020580 857 907 
2021645 1,068 2018 -Before
2022624 20222018
Total$4,620 $974 $135 
Total net liability$1,109 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
 Unaudited
Years12345
 54.3 %32.8 %4.7 %1.7 %0.4 %
Commercial Multi-Peril
(dollars in millions)
For the Years Ended December 31,
2013201420152016201720182019202020212022
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2013$1,615 $1,623 $1,620 $1,609 $1,591 $1,600 $1,599 $1,598 $1,593 $1,591 $19 84,057 
20141,663 1,627 1,625 1,617 1,626 1,627 1,627 1,622 1,619 23 78,513 
20151,568 1,625 1,593 1,597 1,606 1,593 1,584 1,571 32 72,237 
20161,662 1,623 1,598 1,590 1,601 1,587 1,579 42 69,487 
20171,872 1,928 1,956 1,919 1,935 1,943 80 72,491 
20181,976 2,114 2,092 2,112 2,121 108 76,526 
20192,017 2,087 2,089 2,103 182 67,315 
20202,142 2,141 2,126 424 69,470 
20212,164 2,097 521 55,421 
20222,502 1,036 42,299 
Total$19,252 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Accident YearUnaudited
2013$644 $987 $1,167 $1,304 $1,410 $1,475 $1,516 $1,532 $1,544 $1,556 
2014628 956 1,154 1,328 1,448 1,512 1,544 1,560 1,577 
2015595 970 1,144 1,310 1,409 1,452 1,489 1,512 
2016585 950 1,133 1,278 1,373 1,437 1,477 Liability for Claims
2017716 1,199 1,388 1,531 1,674 1,763 And Allocated Claim
2018792 1,302 1,500 1,669 1,815 Adjustment Expenses,
2019707 1,187 1,423 1,628 Net of Reinsurance
2020791 1,180 1,373 
2021744 1,206 2013 -Before
2022817 20222013
Total$14,724 $4,528 $291 
Total net liability$4,819 
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Unaudited
Years12345678910
36.7 %22.3 %10.7 %9.2 %6.8 %3.9 %2.3 %1.2 %0.9 %0.7 %
Commercial Automobile
(dollars in millions)
For the Years Ended December 31,
20182019202020212022
Incurred Claims and Allocated Claims Adjustment
Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2018$1,645 $1,742 $1,745 $1,761 $1,781 $63 204,942 
20191,835 1,951 1,976 1,992 149 207,185 
20201,788 1,677 1,621 364 142,649 
20211,741 1,757 561 147,563 
20221,939 989 141,652 
Total$9,090 
Cumulative Paid Claims and Allocated Claim
Adjustment Expenses, Net of Reinsurance
Unaudited
Liability for Claims
Accident YearAnd Allocated Claim
2018$515 $848 $1,159 $1,404 $1,594 Adjustment Expenses,
2019539 934 1,269 1,577 Net of Reinsurance
2020437 696 958 
2021453 800 2018 -Before
2022540 20222018
Total$5,469 $3,621 $235 
Total net liability$3,856 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
Unaudited
Years12345
27.3 %18.6 %16.8 %14.6 %10.7 %
Workers’ Compensation
(dollars in millions)
For the Years Ended December 31,
2013201420152016201720182019202020212022
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2013$2,553 $2,545 $2,540 $2,506 $2,463 $2,423 $2,354 $2,321 $2,304 $2,273 $309 135,317 
20142,554 2,553 2,547 2,476 2,430 2,393 2,352 2,336 2,277 352 131,630 
20152,644 2,585 2,505 2,441 2,372 2,279 2,220 2,155 398 131,175 
20162,768 2,690 2,569 2,473 2,372 2,300 2,235 379 131,848 
20172,779 2,681 2,584 2,483 2,439 2,342 501 125,747 
20182,744 2,687 2,599 2,503 2,416 625 123,572 
20192,680 2,714 2,699 2,632 724 120,190 
20202,559 2,530 2,433 908 96,477 
20212,356 2,349 1,006 94,430 
20222,293 1,415 92,937 
Total$23,405 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Accident YearUnaudited
2013$458 $954 $1,237 $1,413 $1,525 $1,604 $1,659 $1,700 $1,729 $1,756 
2014455 944 1,224 1,399 1,505 1,581 1,634 1,672 1,703 
2015430 893 1,154 1,310 1,411 1,470 1,520 1,547 
2016421 873 1,118 1,272 1,367 1,433 1,486 Liability for Claims
2017433 890 1,154 1,314 1,418 1,490 And Allocated Claim
2018440 919 1,169 1,330 1,440 Adjustment Expenses,
2019466 951 1,229 1,402 Net of Reinsurance
2020389 794 1,017 
2021427 848 2013 -Before
2022388 20222013
Total$13,077 $10,328 $6,145 
Total net liability$16,473 
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Unaudited
Years12345678910
18.4 %19.7 %11.1 %7.1 %4.6 %3.1 %2.4 %1.6 %1.3 %1.2 %
Bond & Specialty Insurance
General Liability
(dollars in millions)
For the Years Ended December 31,
2013201420152016201720182019202020212022
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2013$510 $565 $606 $630 $654 $607 $586 $575 $564 $561 $(8)4,471 
2014549 571 563 518 473 452 450 449 451 14 4,379 
2015528 524 486 437 395 414 413 414 23 4,229 
2016512 511 504 520 514 510 511 19 4,407 
2017534 517 526 493 524 554 49 4,606 
2018530 548 585 595 605 49 4,850 
2019588 653 665 670 146 5,408 
2020772 753 741 265 5,329 
2021812 756 404 5,272 
2022803 616 3,462 
Total$6,066 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Accident YearUnaudited
2013$34 $154 $252 $352 $400 $434 $451 $462 $482 $551 
201438 150 239 312 367 407 418 426 431 
201538 141 234 310 338 348 381 383 
201630 141 233 313 378 446 463 Liability for Claims
201738 155 262 340 404 450 And Allocated Claim
201849 182 290 383 458 Adjustment Expenses,
201951 189 323 410 Net of Reinsurance
202052 210 333 
202178 210 2013 -Before
202269 20222013
Total$3,758 $2,308 $80 
Total net liability$2,388 
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Unaudited
Years12345678910
7.8 %21.7 %19.0 %15.8 %10.8 %7.7 %4.2 %1.5 %2.3 %12.3 %
Fidelity and Surety
  
(dollars in millions)
For the Years Ended December 31,  
20182019202020212022IBNR Reserves December 31, 2022Cumulative Number of Reported Claims
Incurred Claims and Allocated Claims Adjustment
Expenses, Net of Reinsurance
Accident YearUnaudited 
2018$220 $235 $220 $220 $216 $(7)914 
2019 203 193 200 185 18 888 
2020  274 203 219 95 787 
2021   284 172 117 576 
2022    310 244 526 
    Total$1,102   
 Cumulative Paid Claims and Allocated Claim  
Adjustment Expenses, Net of Reinsurance  
Accident YearUnaudited Liability for Claims
      And Allocated Claim
2018$64 $171 $202 $206 $214 Adjustment Expenses,
2019 49 121 147 154 Net of Reinsurance
2020  50 79 110   
2021   25 50 2018 -Before
2022    36 20222018
    Total$564 $538 $26 
     Total net liability$564 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
 Unaudited
Years12345
 21.0 %29.1 %14.1 %2.9 %3.7 %
Personal Insurance
Automobile
(dollars in millions)
 For the Years Ended December 31,  
 20182019202020212022IBNR Reserves December 31, 2022Cumulative Number of Reported Claims
 Incurred Claims and Allocated Claims Adjustment
Expenses, Net of Reinsurance
Accident YearUnaudited 
2018$3,281 $3,269 $3,233 $3,220 $3,223 $22 1,051,593 
2019 3,362 3,361 3,333 3,339 64 1,033,458 
2020  2,829 2,764 2,729 150 810,317 
2021   3,716 3,770 426 997,397 
2022    4,755 1,334 1,015,497 
    Total$17,816   
 Cumulative Paid Claims and Allocated Claim  
Adjustment Expenses, Net of Reinsurance  
Accident YearUnaudited Liability for Claims
      And Allocated Claim
2018$1,889 $2,582 $2,880 $3,040 $3,144 Adjustment Expenses,
2019 1,933 2,650 2,958 3,159 Net of Reinsurance
2020  1,571 2,126 2,411   
2021   2,062 2,981 2018 -Before
2022    2,683 20222018
    Total$14,378 $3,438 $216 
     Total net liability$3,654 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
 Unaudited
Years12345
 57.0 %21.9 %9.6 %5.5 %3.2 %
Homeowners (excluding Other)
(dollars in millions)
 For the Years Ended December 31,  
 20182019202020212022IBNR Reserves December 31, 2022Cumulative Number of Reported Claims
 Incurred Claims and Allocated Claims Adjustment
Expenses, Net of Reinsurance
Accident YearUnaudited 
2018$2,610 $2,574 $2,381 $2,325 $2,321 $24 187,375 
2019 2,297 2,344 2,343 2,341 12 181,434 
2020  3,019 2,967 2,909 68 220,946 
2021   3,463 3,486 148 231,949 
2022    4,277 1,339 191,981 
    Total$15,334   
 Cumulative Paid Claims and Allocated Claim  
Adjustment Expenses, Net of Reinsurance  
Accident YearUnaudited Liability for Claims
      And Allocated Claim
2018$1,657 $2,298 $2,255 $2,239 $2,253 Adjustment Expenses,
2019 1,613 2,179 2,269 2,300 Net of Reinsurance
2020  2,019 2,673 2,755   
2021   2,334 3,235 2018 -Before
2022    2,537 20222018
    Total$13,080 $2,254 $73 
     Total net liability$2,327 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
 Unaudited
Years12345
 67.2 %25.0 %1.6 %0.3 %0.6 %
International - Canada
(dollars in millions)
 For the Years Ended December 31,IBNR Reserves December 31, 2022Cumulative
 2013201420152016201720182019202020212022Number of
AccidentIncurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceReported
YearUnaudited Claims
2013$464 $458 $449 $438 $425 $424 $414 $410 $407 $410 $(4)54,237 
2014 410 425 426 415 408 405 405 402 410 (3)52,294 
2015  345 345 345 341 343 342 337 337 (4)45,217 
2016   346 392 392 401 401 400 401 (3)45,765 
2017    331 365 386 386 386 389 (4)46,822 
2018     421 442 444 448 451 50,601 
2019      426 421 441 444 22 48,212 
2020       332 320 306 46 30,208 
2021        334 322 66 28,114 
2022         371 104 30,724 
         Total$3,841   
AccidentCumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance  
YearUnaudited   
2013$186 $260 $291 $322 $353 $371 $387 $395 $402 $403   
2014 181 254 289 317 347 368 383 398 401   
2015  155 216 243 270 294 308 321 328   
2016   202 271 296 329 352 369 381 Liability for Claims
2017    174 246 284 307 332 352 And Allocated Claim
2018     210 292 326 363 394 Adjustment Expenses,
2019      207 277 311 348 Net of Reinsurance
2020       138 186 209   
2021        123 180 2013 -Before
2022         162 20222013
         Total$3,158 $683 $25 
          Total net liability$708 
 Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
 Unaudited
Years12345678910
 45.0 %17.5 %7.8 %7.6 %6.8 %4.6 %3.7 %2.4 %1.2 %0.4 %
Historical average annual percentage payout of incurred claims by age of accident year [Table Text Block]
Business Insurance
General Liability
(dollars in millions)
For the Years Ended December 31,
2013201420152016201720182019202020212022
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves Dec 31, 2022Cumulative Number of Reported Claims
2013$965 $975 $958 $940 $927 $933 $975 $975 $963 $963 $67 22,807 
2014976 989 983 948 956 1,013 988 979 971 86 22,619 
2015998 956 923 967 1,057 1,087 1,072 1,082 78 21,778 
20161,075 1,058 1,087 1,187 1,204 1,179 1,185 143 20,662 
20171,133 1,143 1,196 1,234 1,226 1,243 171 19,450 
20181,253 1,312 1,344 1,395 1,477 294 19,508 
20191,447 1,486 1,498 1,567 452 18,691 
20201,467 1,493 1,470 719 13,622 
20211,591 1,589 1,058 12,974 
20221,696 1,452 11,568 
Total$13,243 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Accident YearUnaudited
2013$35 $175 $363 $498 $639 $745 $816 $836 $853 $868 
201437 163 321 515 640 750 805 832 849 
201536 137 336 558 740 828 875 927 
201635 191 421 649 758 858 951 Liability for Claims
201740 180 378 552 724 914 And Allocated Claim
201842 202 441 709 939 Adjustment Expenses,
201951 233 482 816 Net of Reinsurance
202061 244 458 
202167 231 2013 -Before
202281 20222013
Total$7,034 $6,209 $3,060 
Total net liability$9,269 
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Unaudited
Years12345678910
3.6 %11.8 %17.0 %18.2 %13.8 %10.9 %6.3 %3.2 %1.8 %1.6 %
Commercial Property
(dollars in millions)
For the Years Ended December 31,
20182019202020212022
Incurred Claims and Allocated Claims Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2018$1,093 $1,079 $1,070 $1,068 $1,051 $14 25,094 
20191,069 1,034 1,031 1,039 25,427 
20201,107 1,025 1,005 38 25,638 
20211,236 1,190 25,436 
20221,309 227 23,549 
Total$5,594 
Cumulative Paid Claims and Allocated Claim
Adjustment Expenses, Net of Reinsurance
Unaudited
Liability for Claims
Accident YearAnd Allocated Claim
2018$561 $928 $981 $1,005 $1,009 Adjustment Expenses,
2019610 957 1,001 1,012 Net of Reinsurance
2020580 857 907 
2021645 1,068 2018 -Before
2022624 20222018
Total$4,620 $974 $135 
Total net liability$1,109 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
 Unaudited
Years12345
 54.3 %32.8 %4.7 %1.7 %0.4 %
Commercial Multi-Peril
(dollars in millions)
For the Years Ended December 31,
2013201420152016201720182019202020212022
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2013$1,615 $1,623 $1,620 $1,609 $1,591 $1,600 $1,599 $1,598 $1,593 $1,591 $19 84,057 
20141,663 1,627 1,625 1,617 1,626 1,627 1,627 1,622 1,619 23 78,513 
20151,568 1,625 1,593 1,597 1,606 1,593 1,584 1,571 32 72,237 
20161,662 1,623 1,598 1,590 1,601 1,587 1,579 42 69,487 
20171,872 1,928 1,956 1,919 1,935 1,943 80 72,491 
20181,976 2,114 2,092 2,112 2,121 108 76,526 
20192,017 2,087 2,089 2,103 182 67,315 
20202,142 2,141 2,126 424 69,470 
20212,164 2,097 521 55,421 
20222,502 1,036 42,299 
Total$19,252 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Accident YearUnaudited
2013$644 $987 $1,167 $1,304 $1,410 $1,475 $1,516 $1,532 $1,544 $1,556 
2014628 956 1,154 1,328 1,448 1,512 1,544 1,560 1,577 
2015595 970 1,144 1,310 1,409 1,452 1,489 1,512 
2016585 950 1,133 1,278 1,373 1,437 1,477 Liability for Claims
2017716 1,199 1,388 1,531 1,674 1,763 And Allocated Claim
2018792 1,302 1,500 1,669 1,815 Adjustment Expenses,
2019707 1,187 1,423 1,628 Net of Reinsurance
2020791 1,180 1,373 
2021744 1,206 2013 -Before
2022817 20222013
Total$14,724 $4,528 $291 
Total net liability$4,819 
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Unaudited
Years12345678910
36.7 %22.3 %10.7 %9.2 %6.8 %3.9 %2.3 %1.2 %0.9 %0.7 %
Commercial Automobile
(dollars in millions)
For the Years Ended December 31,
20182019202020212022
Incurred Claims and Allocated Claims Adjustment
Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2018$1,645 $1,742 $1,745 $1,761 $1,781 $63 204,942 
20191,835 1,951 1,976 1,992 149 207,185 
20201,788 1,677 1,621 364 142,649 
20211,741 1,757 561 147,563 
20221,939 989 141,652 
Total$9,090 
Cumulative Paid Claims and Allocated Claim
Adjustment Expenses, Net of Reinsurance
Unaudited
Liability for Claims
Accident YearAnd Allocated Claim
2018$515 $848 $1,159 $1,404 $1,594 Adjustment Expenses,
2019539 934 1,269 1,577 Net of Reinsurance
2020437 696 958 
2021453 800 2018 -Before
2022540 20222018
Total$5,469 $3,621 $235 
Total net liability$3,856 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
Unaudited
Years12345
27.3 %18.6 %16.8 %14.6 %10.7 %
Workers’ Compensation
(dollars in millions)
For the Years Ended December 31,
2013201420152016201720182019202020212022
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2013$2,553 $2,545 $2,540 $2,506 $2,463 $2,423 $2,354 $2,321 $2,304 $2,273 $309 135,317 
20142,554 2,553 2,547 2,476 2,430 2,393 2,352 2,336 2,277 352 131,630 
20152,644 2,585 2,505 2,441 2,372 2,279 2,220 2,155 398 131,175 
20162,768 2,690 2,569 2,473 2,372 2,300 2,235 379 131,848 
20172,779 2,681 2,584 2,483 2,439 2,342 501 125,747 
20182,744 2,687 2,599 2,503 2,416 625 123,572 
20192,680 2,714 2,699 2,632 724 120,190 
20202,559 2,530 2,433 908 96,477 
20212,356 2,349 1,006 94,430 
20222,293 1,415 92,937 
Total$23,405 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Accident YearUnaudited
2013$458 $954 $1,237 $1,413 $1,525 $1,604 $1,659 $1,700 $1,729 $1,756 
2014455 944 1,224 1,399 1,505 1,581 1,634 1,672 1,703 
2015430 893 1,154 1,310 1,411 1,470 1,520 1,547 
2016421 873 1,118 1,272 1,367 1,433 1,486 Liability for Claims
2017433 890 1,154 1,314 1,418 1,490 And Allocated Claim
2018440 919 1,169 1,330 1,440 Adjustment Expenses,
2019466 951 1,229 1,402 Net of Reinsurance
2020389 794 1,017 
2021427 848 2013 -Before
2022388 20222013
Total$13,077 $10,328 $6,145 
Total net liability$16,473 
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Unaudited
Years12345678910
18.4 %19.7 %11.1 %7.1 %4.6 %3.1 %2.4 %1.6 %1.3 %1.2 %
Bond & Specialty Insurance
General Liability
(dollars in millions)
For the Years Ended December 31,
2013201420152016201720182019202020212022
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Unaudited
Accident YearIBNR Reserves December 31, 2022Cumulative Number of Reported Claims
2013$510 $565 $606 $630 $654 $607 $586 $575 $564 $561 $(8)4,471 
2014549 571 563 518 473 452 450 449 451 14 4,379 
2015528 524 486 437 395 414 413 414 23 4,229 
2016512 511 504 520 514 510 511 19 4,407 
2017534 517 526 493 524 554 49 4,606 
2018530 548 585 595 605 49 4,850 
2019588 653 665 670 146 5,408 
2020772 753 741 265 5,329 
2021812 756 404 5,272 
2022803 616 3,462 
Total$6,066 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Accident YearUnaudited
2013$34 $154 $252 $352 $400 $434 $451 $462 $482 $551 
201438 150 239 312 367 407 418 426 431 
201538 141 234 310 338 348 381 383 
201630 141 233 313 378 446 463 Liability for Claims
201738 155 262 340 404 450 And Allocated Claim
201849 182 290 383 458 Adjustment Expenses,
201951 189 323 410 Net of Reinsurance
202052 210 333 
202178 210 2013 -Before
202269 20222013
Total$3,758 $2,308 $80 
Total net liability$2,388 
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Unaudited
Years12345678910
7.8 %21.7 %19.0 %15.8 %10.8 %7.7 %4.2 %1.5 %2.3 %12.3 %
Fidelity and Surety
  
(dollars in millions)
For the Years Ended December 31,  
20182019202020212022IBNR Reserves December 31, 2022Cumulative Number of Reported Claims
Incurred Claims and Allocated Claims Adjustment
Expenses, Net of Reinsurance
Accident YearUnaudited 
2018$220 $235 $220 $220 $216 $(7)914 
2019 203 193 200 185 18 888 
2020  274 203 219 95 787 
2021   284 172 117 576 
2022    310 244 526 
    Total$1,102   
 Cumulative Paid Claims and Allocated Claim  
Adjustment Expenses, Net of Reinsurance  
Accident YearUnaudited Liability for Claims
      And Allocated Claim
2018$64 $171 $202 $206 $214 Adjustment Expenses,
2019 49 121 147 154 Net of Reinsurance
2020  50 79 110   
2021   25 50 2018 -Before
2022    36 20222018
    Total$564 $538 $26 
     Total net liability$564 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
 Unaudited
Years12345
 21.0 %29.1 %14.1 %2.9 %3.7 %
Personal Insurance
Automobile
(dollars in millions)
 For the Years Ended December 31,  
 20182019202020212022IBNR Reserves December 31, 2022Cumulative Number of Reported Claims
 Incurred Claims and Allocated Claims Adjustment
Expenses, Net of Reinsurance
Accident YearUnaudited 
2018$3,281 $3,269 $3,233 $3,220 $3,223 $22 1,051,593 
2019 3,362 3,361 3,333 3,339 64 1,033,458 
2020  2,829 2,764 2,729 150 810,317 
2021   3,716 3,770 426 997,397 
2022    4,755 1,334 1,015,497 
    Total$17,816   
 Cumulative Paid Claims and Allocated Claim  
Adjustment Expenses, Net of Reinsurance  
Accident YearUnaudited Liability for Claims
      And Allocated Claim
2018$1,889 $2,582 $2,880 $3,040 $3,144 Adjustment Expenses,
2019 1,933 2,650 2,958 3,159 Net of Reinsurance
2020  1,571 2,126 2,411   
2021   2,062 2,981 2018 -Before
2022    2,683 20222018
    Total$14,378 $3,438 $216 
     Total net liability$3,654 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
 Unaudited
Years12345
 57.0 %21.9 %9.6 %5.5 %3.2 %
Homeowners (excluding Other)
(dollars in millions)
 For the Years Ended December 31,  
 20182019202020212022IBNR Reserves December 31, 2022Cumulative Number of Reported Claims
 Incurred Claims and Allocated Claims Adjustment
Expenses, Net of Reinsurance
Accident YearUnaudited 
2018$2,610 $2,574 $2,381 $2,325 $2,321 $24 187,375 
2019 2,297 2,344 2,343 2,341 12 181,434 
2020  3,019 2,967 2,909 68 220,946 
2021   3,463 3,486 148 231,949 
2022    4,277 1,339 191,981 
    Total$15,334   
 Cumulative Paid Claims and Allocated Claim  
Adjustment Expenses, Net of Reinsurance  
Accident YearUnaudited Liability for Claims
      And Allocated Claim
2018$1,657 $2,298 $2,255 $2,239 $2,253 Adjustment Expenses,
2019 1,613 2,179 2,269 2,300 Net of Reinsurance
2020  2,019 2,673 2,755   
2021   2,334 3,235 2018 -Before
2022    2,537 20222018
    Total$13,080 $2,254 $73 
     Total net liability$2,327 
Average Annual Percentage Payout of Incurred
Claims by Age, Net of Reinsurance
 Unaudited
Years12345
 67.2 %25.0 %1.6 %0.3 %0.6 %
International - Canada
(dollars in millions)
 For the Years Ended December 31,IBNR Reserves December 31, 2022Cumulative
 2013201420152016201720182019202020212022Number of
AccidentIncurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceReported
YearUnaudited Claims
2013$464 $458 $449 $438 $425 $424 $414 $410 $407 $410 $(4)54,237 
2014 410 425 426 415 408 405 405 402 410 (3)52,294 
2015  345 345 345 341 343 342 337 337 (4)45,217 
2016   346 392 392 401 401 400 401 (3)45,765 
2017    331 365 386 386 386 389 (4)46,822 
2018     421 442 444 448 451 50,601 
2019      426 421 441 444 22 48,212 
2020       332 320 306 46 30,208 
2021        334 322 66 28,114 
2022         371 104 30,724 
         Total$3,841   
AccidentCumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance  
YearUnaudited   
2013$186 $260 $291 $322 $353 $371 $387 $395 $402 $403   
2014 181 254 289 317 347 368 383 398 401   
2015  155 216 243 270 294 308 321 328   
2016   202 271 296 329 352 369 381 Liability for Claims
2017    174 246 284 307 332 352 And Allocated Claim
2018     210 292 326 363 394 Adjustment Expenses,
2019      207 277 311 348 Net of Reinsurance
2020       138 186 209   
2021        123 180 2013 -Before
2022         162 20222013
         Total$3,158 $683 $25 
          Total net liability$708 
 Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
 Unaudited
Years12345678910
 45.0 %17.5 %7.8 %7.6 %6.8 %4.6 %3.7 %2.4 %1.2 %0.4 %