Other Comprehensive Income and Accumulated Other Comprehensive Income (Details) - Reclassifications - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2019	Mar. 31, 2018
Reclassification Adjustment out of Accumulated Other Comprehensive Income
Reclassification adjustment impacting net realized investment gains (losses) on the income statement	[1]	$ (53)	$ 11
Reclassification adjustment impacting claims and claim adjustment expenses on the income statement		4,442	4,296
Reclassification adjustment impacting general and administrative expense on the income statement		1,057	1,062
Total reclassifications		(967)	(778)
Income tax (expense) benefit		(171)	(109)
Amounts reclassified from accumulated other comprehensive income, net of taxes		(796)	(669)
Accumulated Other Comprehensive Income (Loss) [Member] | Reclassification out of Accumulated Other Comprehensive Income [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income
Total reclassifications		(3)	22
Income tax (expense) benefit			5
Amounts reclassified from accumulated other comprehensive income, net of taxes		(3)	17
Changes in Net Unrealized Gains (Losses) on Investment Securities Having No Credit Losses Recognized in the Consolidated Statement of Income [Member] | Reclassification out of Accumulated Other Comprehensive Income [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income
Reclassification adjustment impacting net realized investment gains (losses) on the income statement		(16)
Income tax (expense) benefit		(3)
Amounts reclassified from accumulated other comprehensive income, net of taxes		(13)
Net Benefit Plan Assets and Obligations Recognized in Shareholders' Equity [Member] | Reclassification out of Accumulated Other Comprehensive Income [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income
Reclassification adjustment impacting claims and claim adjustment expenses on the income statement		5	9
Reclassification adjustment impacting general and administrative expense on the income statement		8	13
Total reclassifications		13	22
Income tax (expense) benefit		3	5
Amounts reclassified from accumulated other comprehensive income, net of taxes		$ 10	$ 17

[1] Total other-than-temporary impairment (OTTI) gains (losses) were $(1) million and $0 for the three months ended March 31, 2019 and 2018, respectively. Of total OTTI, credit losses of $(1) million and $0 for the three months ended March 31, 2019 and 2018, respectively, were recognized in net realized investment gains (losses). In addition, unrealized gains (losses) from other changes in total OTTI of $0 for each of the three months ended March 31, 2019 and 2018, respectively, were recognized in other comprehensive income (loss) as part of changes in net unrealized gains (losses) on investment securities having credit losses recognized in the consolidated statement of income.