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SEGMENT AND RELATED INFORMATION
 12 Months Ended
Dec. 31, 2023
Segment Reporting [Abstract]  
SEGMENT AND RELATED INFORMATION SEGMENT AND RELATED INFORMATION
In accordance with ASC 280-10, Segment Reporting, we report our results in two reportable segments. Business units that have met the aggregation criteria have been combined into our two reportable segments. The Enterprise Software ("ES") reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: public administration solutions; courts and public safety solutions; education solutions, and property and recording solutions. The Platform Technologies ("PT") reportable segment provides public sector entities with software solutions to platform and transformative solutions including digital solutions, payment processing, streamline data processing, and improve operations and workflows.
As of January 1, 2023, our data and insights solutions business unit was integrated into the remaining business units across both reportable segments with no material change to the results of the reportable segments.
We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating loss also includes revenues and expenses related to a company-wide user conference. The accounting policies of the reportable segments are the same as those described in Note 1, “Summary of Significant Accounting Policies”.
Segment assets primarily consist of net accounts receivable, prepaid expenses and other current assets, and net property and equipment and software development costs. Corporate assets primarily consist of cash and investments, prepaid insurance, intangibles associated with acquisitions, deferred income taxes, and net property and equipment mainly related to unallocated information and technology assets.
For the year ended December 31, 2023Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues   
Subscriptions:
SaaS$459,544 $68,433 $— $527,977 
Transaction-based fees174,718 456,817 — 631,535 
Maintenance442,781 23,880 — 466,661 
Professional services
209,727 40,249 — 249,976 
Software licenses and royalties32,709 5,387 — 38,096 
Hardware and other30,176 — 7,330 37,506 
Intercompany23,566 — (23,566)— 
Total revenues$1,373,221 $594,766 $(16,236)$1,951,751 
Depreciation and amortization expense25,445 110,354 18,280 154,079 
Segment operating income443,756 124,446 (238,971)329,231 
Software development expenditures6,619 15,840 10,031 32,490 
Capital expenditures16,788 2,380 1,351 20,519 
Segment assets$631,117 $426,064 $3,619,482 $4,676,663 
For the year ended December 31, 2022Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues   
Subscriptions:
SaaS$378,953 $49,573 $— $428,526 
Transaction-based fees147,370 436,408 — 583,778 
Maintenance444,143 24,312 — 468,455 
Professional services
204,970 72,655 — 277,625 
Software licenses and royalties55,158 4,248 — 59,406 
Hardware and other26,592 — 5,822 32,414 
Intercompany21,636 — (21,636)— 
Total revenues$1,278,822 $587,196 $(15,814)$1,850,204 
Depreciation and amortization expense55,389 84,609 19,074 159,072 
Segment operating income418,776 123,291 (214,263)327,804 
Software development expenditures3,790 14,581 9,251 27,622 
Capital expenditures8,972 6,845 6,712 22,529 
Segment assets$636,377 $362,610 $3,688,430 $4,687,417 
For the year ended December 31, 2021 Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues    
Subscriptions:
SaaS$310,416 $31,702 $— $342,118 
Transaction-based fees114,662 327,655 — 442,317 
Maintenance439,589 34,698 — 474,287 
Professional services193,184 43,995 — 237,179 
Software licenses and royalties66,816 7,636 — 74,452 
Hardware and other18,876 31 3,027 21,934 
Intercompany22,033 — (22,033)— 
Total revenues$1,165,576 $445,717 $(19,006)$1,592,287 
Depreciation and amortization expense54,011 55,539 26,074 135,624 
Segment operating income401,382 92,582 (222,779)271,185 
Software development expenditures3,504 12,332 5,857 21,693 
Capital expenditures19,213 3,696 11,010 33,919 
Segment assets$601,390 $359,919 $3,770,852 $4,732,161 
Reconciliation of reportable segment operating income to the Company's consolidated totals:Years Ended December 31,
202320222021
Total segment operating income$329,231 $327,804 $271,185 
Amortization of acquired software(36,062)(52,192)(45,601)
Amortization of other intangibles(74,632)(61,363)(44,849)
Interest expense(23,629)(28,379)(23,298)
Other income, net3,328 1,723 1,544 
Income before income taxes$198,236 $187,593 $158,981