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Segment and Related Information
 9 Months Ended
Sep. 30, 2023
Segment Reporting [Abstract]  
Segment and Related Information Segment and Related Information
We provide integrated information management solutions and services for the public sector.
We provide our software systems and related professional services through six business units, which focus on the following products:
•financial management, education and planning, regulatory, and maintenance software solutions;
•financial management, municipal courts, planning, regulatory, and maintenance software solutions;
•courts and justice and public safety software solutions;
•property and recording solutions;
•platform solutions including case management and business process management; and
•digital solutions including payments and government services.
In accordance with ASC 280-10, Segment Reporting, we report our results in two reportable segments. The Enterprise Software ("ES") reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management and education; planning, regulatory and maintenance; courts and justice; public safety; and property and recording solutions. The Platform Technologies ("PT") reportable segment provides public sector entities with software solutions to perform transaction processing, streamline data processing, and improve operations and workflows such as platform solutions and digital solutions.
We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating loss also includes revenues and expenses related to a company-wide user conference.
For the three months ended September 30, 2023Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues    
Subscriptions:
SaaS$120,747 $17,762 $— $138,509 
Transaction-based fees45,176 111,505 — 156,681 
Maintenance111,574 5,910 — 117,484 
Professional services52,413 8,713 — 61,126 
Software licenses and royalties7,531 3,023 — 10,554 
Hardware and other10,371 — (41)10,330 
Intercompany5,943 — (5,943)— 
Total revenues$353,755 $146,913 $(5,984)$494,684 
Segment operating income (loss)$121,560 $31,411 $(61,475)$91,496 
For the three months ended September 30, 2022Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$97,279 $12,633 $— $109,912 
Transaction-based fees38,057 106,377 — 144,434 
Maintenance111,486 5,852 — 117,338 
Professional services51,079 20,739 — 71,818 
Software licenses and royalties17,166 3,103 — 20,269 
Hardware and other7,271 — 2,149 9,420 
Intercompany5,541 — (5,541)— 
Total revenues$327,879 $148,704 $(3,392)$473,191 
Segment operating income (loss)$110,693 $33,466 $(54,683)$89,476 
For the nine months ended September 30, 2023Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$338,128 $48,894 $— $387,022 
Transaction-based fees130,761 355,661 — 486,422 
Maintenance331,609 17,545 — 349,154 
Professional services159,168 29,307 — 188,475 
Software licenses and royalties25,078 5,385 — 30,463 
Hardware and other21,951 — 7,330 29,281 
Intercompany17,878 — (17,878)— 
Total revenues$1,024,573 $456,792 $(10,548)$1,470,817 
Segment operating income (loss)$332,725 $99,746 $(179,503)$252,968 
For the nine months ended September 30, 2022Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$277,327 $35,407 $— $312,734 
Transaction-based fees107,019 335,851 — 442,870 
Maintenance332,941 18,241 — 351,182 
Professional services152,899 60,871 — 213,770 
Software licenses and royalties47,893 3,891 — 51,784 
Hardware and other19,884 — 5,759 25,643 
Intercompany16,472 — (16,472)— 
Total revenues$954,435 $454,261 $(10,713)$1,397,983 
Segment operating income (loss)$319,312 $100,500 $(162,133)$257,679 
Three Months Ended September 30,Nine Months Ended September 30,
Reconciliation of reportable segment operating income to the Company's consolidated totals:2023202220232022
Total segment operating income$91,496 $89,476 $252,968 $257,679 
Amortization of acquired software(9,035)(13,622)(26,879)(40,882)
Amortization of other intangibles(18,526)(14,941)(55,300)(43,259)
Interest expense(5,808)(9,258)(19,879)(20,276)
Other income, net787 131 2,676 712 
Income before income taxes$58,914 $51,786 $153,586 $153,974