Disaggregation of Revenue

3 Months Ended

Mar. 31, 2023

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

Disaggregation of Revenue

The tables below show disaggregation of revenue into categories that reflect how economic factors affect the nature, amount, timing, and uncertainty of revenues and cash flows.

Timing of Revenue Recognition

Timing of revenue recognition by revenue category during the period is as follows:

For the three months ended March 31, 2023	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Subscriptions:
SaaS	$	—	$	126,595	$	126,595
Transaction-based fees	—		153,870		153,870
Maintenance	—		115,130		115,130
Professional services	—		60,929		60,929
Software licenses and royalties	9,281		849		10,130
Hardware and other	5,199		—		5,199
Total	$	14,480	$	457,373	$	471,853

For the three months ended March 31, 2022	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Subscriptions:
SaaS	$	—	$	101,782	$	101,782
Transaction-based fees	—		143,661		143,661
Maintenance	—		117,029		117,029
Professional services	—		70,015		70,015
Software licenses and royalties	14,069		2,437		16,506
Hardware and other	7,115		—		7,115
Total	$	21,184	$	434,924	$	456,108

Recurring Revenues

The majority of our revenue is comprised of revenues from subscriptions and maintenance, which we consider to be recurring revenues. Subscriptions revenue primarily consists of revenues derived from our SaaS arrangements and transaction-based fees, which relate to digital government services, e-filing transactions, and payment processing. The contract terms for subscription arrangements range from one to 10 years but are typically contracted for initial periods of three to five years. Virtually all of our on-premises software clients contract with us for maintenance and support, which provides us with a significant source of recurring revenues. That maintenance and support is generally provided under annual, or in some cases, multi-year contracts. We consider all other revenue categories to be non-recurring revenues.

Recurring revenues and non-recurring revenues recognized during the period are as follows:

For the three months ended March 31, 2023	Enterprise Software		Platform Technologies		Corporate		Totals
Recurring revenues	$	258,495	$	137,100	$	—	$	395,595
Non-recurring revenues	64,766		11,492		—		76,258
Intercompany	5,083		—		(5,083)		—
Total revenues	$	328,344	$	148,592	$	(5,083)	$	471,853

For the three months ended March 31, 2022	Enterprise Software		Platform Technologies		Corporate		Totals
Recurring revenues	$	231,011	$	131,461	$	—	$	362,472
Non-recurring revenues	74,387		19,249		—		93,636
Intercompany	5,589		—		(5,589)		—
Total revenues	$	310,987	$	150,710	$	(5,589)	$	456,108

Deferred Revenue and Performance Obligations

Total deferred revenue, including long-term, by segment is as follows:

	March 31, 2023		December 31, 2022
Enterprise Software	$	462,043	$	533,902
Platform Technologies	29,776		33,691
Corporate	7,176		2,982
Totals	$	498,995	$	570,575

Changes in total deferred revenue, including long-term, were as follows:

	Three months ended March 31, 2023
Balance as of December 31, 2022	$	570,575
Deferral of revenue	256,257
Recognition of deferred revenue	(327,837)
Balance as of March 31, 2023	$	498,995

Transaction Price Allocated to the Remaining Performance Obligations

The aggregate amount of transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized (“backlog”), which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Backlog as of March 31, 2023, was $1.85 billion, of which we expect to recognize approximately 46% as revenue over the next 12 months and the remainder thereafter.

Deferred CommissionsSales commissions earned by our sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of associated revenue over a period of benefit that we have determined to be generally three to seven years. Deferred commissions were $44.3 million and $43.8 million as of March 31, 2023, and December 31, 2022, respectively. Amortization expense was $4.3 million and $3.5 million for the three months ended March 31, 2023 and 2022, respectively. There were no indicators of impairment in relation to the costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion and non-current other assets for the long-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in sales and marketing expense in the accompanying condensed consolidated statements of income.