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SEGMENT AND RELATED INFORMATION
12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
SEGMENT AND RELATED INFORMATION SEGMENT AND RELATED INFORMATION
We provide integrated information management solutions and services for the public sector.
We provide our software systems and related professional services and appraisal services through seven business units, which focus on the following products:
financial management, education and planning, regulatory, and maintenance software solutions;
financial management, municipal courts, planning, regulatory, and maintenance software solutions;
courts and justice and public safety software solutions;
data and insights solutions;
appraisal and tax software solutions, land and vital records management software solutions, and property appraisal services;
development platform solutions including case management and business process management; and
digital government and payments solutions.
In accordance with ASC 280-10, Segment Reporting, we report our results in two reportable segments. The Enterprise Software ("ES") reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management and education; planning, regulatory and maintenance; courts and justice; public safety; data and insights; appraisal and tax software solutions; land and vital records management software solutions; and property appraisal services. The Platform Technologies ("PT") reportable segment provides public sector entities with software solutions to perform transaction processing, streamline data processing, and improve operations and workflows such as digital government and payments solutions and development platform solutions.
We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating income also includes revenues and expenses related to a company-wide user conference. The accounting policies of the reportable segments are the same as those described in Note 1, “Summary of Significant Accounting Policies”.
As of January 1, 2022, the appraisal and tax software solutions, land and vital records management software solutions, and property appraisal service business unit, which was previously reported in the Appraisal & Tax ("A&T") reportable segment, was moved to the ES reportable segment. The digital government and payments solutions, which was previously reported in the NIC reportable segment, and development platform solutions moved to the PT reportable segment to reflect changes in the way in which management makes operating decisions, allocates resources, and manages the growth and profitability of the Company. As a result of the changes in our reportable segments, the former A&T and NIC reportable segments are no longer considered separate segments. Prior periods amounts for the ES and PT reportable segments have been adjusted to reflect the segment change.
Segment assets primarily consist of net accounts receivable, prepaid expenses and other current assets and net property and equipment, and software development costs. Corporate assets primarily consist of cash and investments, prepaid insurance, intangibles associated with acquisitions, deferred income taxes and net property and equipment mainly related to unallocated information and technology assets.
The ES segment capital expenditures included $3.6 million in 2022 and $12.8 million in 2021 for the expansion of existing buildings and purchases of buildings. The PT segment had $863,000 capital expenditures in 2022 and had no capital expenditures in 2021 for the expansion of existing buildings. 
For the year ended December 31, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues   
Subscriptions$526,323 $485,981 $— $1,012,304 
Maintenance444,143 24,312 — 468,455 
Professional services
170,462 72,655 — 243,117 
Software licenses and royalties55,158 4,248 — 59,406 
Appraisal services34,508 — — 34,508 
Hardware and other26,592 — 5,822 32,414 
Intercompany21,636 — (21,636)— 
Total revenues$1,278,822 $587,196 $(15,814)$1,850,204 
Depreciation and amortization expense55,389 84,609 19,074 159,072 
Segment operating income418,776 123,291 (214,263)327,804 
Software development expenditures3,790 14,581 9,251 27,622 
Capital expenditures8,972 6,845 6,712 22,529 
Segment assets$636,377 $362,610 $3,688,430 $4,687,417 
For the year ended December 31, 2021Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues   
Subscriptions$425,078 $359,357 $— $784,435 
Maintenance439,589 34,698 — 474,287 
Professional services
165,396 43,995 — 209,391 
Software licenses and royalties66,816 7,636 — 74,452 
Appraisal services27,788 — — 27,788 
Hardware and other18,876 31 3,027 21,934 
Intercompany22,033 — (22,033)— 
Total revenues$1,165,576 $445,717 $(19,006)$1,592,287 
Depreciation and amortization expense54,011 55,539 26,074 135,624 
Segment operating income401,382 92,582 (222,779)271,185 
Software development expenditures3,504 12,332 5,857 21,693 
Capital expenditures19,213 3,696 11,010 33,919 
Segment assets$601,390 $359,919 $3,770,852 $4,732,161 
For the year ended December 31, 2020 Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues    
Subscriptions$339,842 $10,806 $— $350,648 
Maintenance427,813 39,700 — 467,513 
Professional services165,022 21,387 — 186,409 
Software licenses and royalties67,979 5,185 — 73,164 
Appraisal services21,127 — — 21,127 
Hardware and other17,755 36 11 17,802 
Intercompany19,131 — (19,131)— 
Total revenues$1,058,669 $77,114 $(19,120)$1,116,663 
Depreciation and amortization expense52,715 15,717 13,225 81,657 
Segment operating income355,679 15,569 (144,698)226,550 
Software development expenditures— 5,776 — 5,776 
Capital expenditures14,246 652 7,792 22,690 
Segment assets$561,324 $57,420 $1,988,530 $2,607,274 
Reconciliation of reportable segment operating income to the Company's consolidated totals:Years Ended December 31,
202220212020
Total segment operating income$327,804 $271,185 $226,550 
Amortization of acquired software(52,192)(45,601)(31,962)
Amortization of other intangibles(61,363)(44,849)(21,662)
Interest expense(28,379)(23,298)(1,013)
Other income, net1,723 1,544 3,129 
Income before income taxes$187,593 $158,981 $175,042