10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

 

x   QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

For the quarterly period ended March 31, 2019

OR

☐
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

Commission File Number 1-10485

TYLER TECHNOLOGIES, INC.

(Exact name of registrant as specified in its charter)

DELAWARE	75-2303920
(State or other jurisdiction of incorporation or organization)	(I.R.S. employer identification no.)

5101 TENNYSON PARKWAY

PLANO, TEXAS

75024

(Address of principal executive offices)

(Zip code)

(972) 713-3700

(Registrant’s telephone number, including area code)

Title of each class	Trading symbol	Name of each exchange on which registered
COMMON STOCK, $0.01 PAR VALUE	TYL	NEW YORK STOCK EXCHANGE

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes   x  No   ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data file required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes   x     No   ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See definition of “large accelerated filer," "accelerated filer,” "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):

 

Large accelerated filer	x	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
		Emerging growth company	☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.			☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes   ☐     No   x

The number of shares of common stock of registrant outstanding on May 6, 2019 was 38,341,555.

PART I. FINANCIAL INFORMATION

ITEM 1. Financial Statements

TYLER TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

(In thousands, except per share amounts)

(Unaudited)

	Three Months Ended March 31,
	2019		2018
Revenues:
Software licenses and royalties	$	21,793	$	22,776
Subscriptions	67,275		49,028
Software services	48,443		45,939
Maintenance	100,152		93,897
Appraisal services	5,214		5,394
Hardware and other	4,189		4,140
Total revenues	247,066		221,174
Cost of revenues:
Software licenses and royalties	818		778
Acquired software	6,682		5,382
Software services, maintenance and subscriptions	117,160		106,085
Appraisal services	3,452		3,781
Hardware and other	2,906		2,343
Total cost of revenues	131,018		118,369
Gross profit	116,048		102,805
Selling, general and administrative expenses	57,766		47,604
Research and development expense	18,941		13,048
Amortization of other intangibles	4,850		3,315
Operating income	34,491		38,838
Other income, net	586		599
Income before income taxes	35,077		39,437
Income tax provision	7,729		1,612
Net income	$	27,348	$	37,825
Earnings per common share:
Basic	$	0.71	$	1.00
Diluted	$	0.69	$	0.95

See accompanying notes.

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TYLER TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except par value and share amounts)

	March 31, 2019 (unaudited)			December 31, 2018
ASSETS
Current assets:
Cash and cash equivalents	$	39,437		$	134,279
Accounts receivable (less allowance for doubtful accounts of $4,692 in 2019 and $4,647 in 2018)	298,980			298,912
Short-term investments	36,958			44,306
Prepaid expenses	23,839			33,258
Income tax receivable	—			4,697
Other current assets	3,060			3,406
Total current assets	402,274			518,858
Accounts receivable, long-term	22,821			16,020
Operating lease right-of-use assets	20,067			—
Property and equipment, net	164,617			155,177
Other assets:
Goodwill	834,572			753,718
Other intangibles, net	389,633			276,852
Non-current investments and other assets	75,318			70,338
Total assets	$	1,909,302		$	1,790,963
LIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities:
Accounts payable	$	6,011		$	6,910
Accrued liabilities	63,824			66,480
Operating lease liabilities	5,777			—
Current income tax payable	7,868			—
Deferred revenue	319,900			350,512
Total current liabilities	403,380			423,902
Revolving line of credit	85,000			—
Deferred revenue, long-term	442			424
Deferred income taxes	42,779			41,791
Operating lease liabilities, long-term	18,956			—
Commitments and contingencies	—			—
Shareholders' equity:
Preferred stock, $10.00 par value; 1,000,000 shares authorized; none issued	—			—
Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares    issued and outstanding as of March 31, 2019 and December 31, 2018	481			481
Additional paid-in capital	731,073			731,435
Accumulated other comprehensive loss, net of tax	(46		)	(46		)
Retained earnings	798,157			771,925
Treasury stock, at cost; 9,825,158 and 9,872,505 shares in 2019 and 2018, respectively	(170,920		)	(178,949		)
Total shareholders' equity	1,358,745			1,324,846
Total liabilities and shareholders' equity	$	1,909,302		$	1,790,963

See accompanying notes.

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TYLER TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(Unaudited)

	Three Months Ended March 31,
	2019			2018
Cash flows from operating activities:
Net income	$	27,348		$	37,825
Adjustments to reconcile net income to cash provided by operating activities:
Depreciation and amortization	17,308			14,112
Share-based compensation expense	14,416			10,557
Deferred income tax benefit	(4,785		)	(2,658		)
Changes in operating assets and liabilities, exclusive of effects of    acquired companies:
Accounts receivable	9,622			30,227
Income taxes	12,425			4,053
Prepaid expenses and other current assets	(3,064		)	1,333
Accounts payable	(1,501		)	(1,752		)
Accrued liabilities	(4,665		)	(17,952		)
Deferred revenue	(43,147		)	(31,114		)
Net cash provided by operating activities	23,957			44,631
Cash flows from investing activities:
Additions to property and equipment	(12,320		)	(8,895		)
Purchase of marketable security investments	(3,590		)	(43,962		)
Proceeds from marketable security investments	20,276			11,077
Investment in software	(690		)	—
Cost of acquisitions, net of cash acquired	(199,130		)	—
Decrease in other	564			743
Net cash used by investing activities	(194,890		)	(41,037		)
Cash flows from financing activities:
Increase in net borrowings on revolving line of credit	85,000			—
Purchase of treasury shares	(17,786		)	—
Proceeds from exercise of stock options	6,528			19,298
Contributions from employee stock purchase plan	2,349			1,798
Net cash provided by financing activities	76,091			21,096
Net (decrease) increase in cash and cash equivalents	(94,842		)	24,690
Cash and cash equivalents at beginning of period	134,279			185,926
Cash and cash equivalents at end of period	$	39,437		$	210,616

See accompanying notes.

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TYLER TECHNOLOGIES, INC.

CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY

(In thousands)

	Common Stock			Additional Paid-in Capital			Accumulated Other Comprehensive Income (Loss)			Retained Earnings			Treasury Stock					Total Shareholders' Equity
	Shares	Amount											Shares		Amount
Balance at December 31, 2018	48,148	$	481	$	731,435		$	(46	)	$	771,925		(9,872	)	$	(178,949	)	$	1,324,846
Retained Earnings Adjustment-Adoption of Topic 842 Leases, net of taxes	—	—		—			—			(1,116		)	—		—			(1,116		)
Net income	—	—		—			—			27,348			—		—			27,348
Exercise of stock options and vesting of restricted stock units	—	—		(14,405		)	—			—			111		20,933			6,528
Employee taxes paid for withheld shares upon equity award settlement	—	—		—			—			—			(7	)	(1,337		)	(1,337		)
Stock compensation	—	—		14,416			—			—			—		—			14,416
Issuance of shares pursuant to employee stock purchase plan	—	—		(373		)	—			—			15		2,722			2,349
Treasury stock purchases	—	—		—			—			—			(72	)	(14,289		)	(14,289		)
Balance at March 31, 2019	48,148	$	481	$	731,073		$	(46	)	$	798,157		(9,825	)	$	(170,920	)	$	1,358,745

	Common Stock			Additional Paid-in Capital		Accumulated Other Comprehensive Income (Loss)			Retained Earnings		Treasury Stock					Total Shareholders' Equity
	Shares	Amount									Shares		Amount
Balance at December 31, 2017	48,148	$	481	$	626,867	$	(46	)	$	624,463	(10,262	)	$	(60,029	)	$	1,191,736
Net income	—	—		—		—			37,825		—		—			37,825
Exercise of stock options and vesting of restricted stock units	—	—		13,858		—			—		350		5,440			19,298
Employee taxes paid for withheld shares upon equity award settlement	—	—		—		—			—		—		—			—
Stock compensation	—	—		10,557		—			—		—		—			10,557
Issuance of shares pursuant to employee stock purchase plan	—	—		1,627		—			—		12		171			1,798
Treasury stock purchases	—	—		—		—			—		—		—			—
Balance at March 31, 2018	48,148	$	481	$	652,909	$	(46	)	$	662,288	(9,900	)	$	(54,418	)	$	1,261,214

See accompanying notes.

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Tyler Technologies, Inc.

Notes to Condensed Consolidated Financial Statements

(Unaudited)

(Tables in thousands, except per share data)

(1)    Basis of Presentation

We prepared the accompanying condensed consolidated financial statements following the requirements of the Securities and Exchange Commission (“SEC”) and accounting principles generally accepted in the United States, or GAAP, for interim reporting. As permitted under those rules, certain footnotes or other financial information that are normally required by GAAP can be condensed or omitted for interim periods. Balance sheet amounts are as of March 31, 2019, and December 31, 2018, and operating result amounts are for the three months ended March 31, 2019, and 2018, respectively, and include all normal and recurring adjustments that we considered necessary for the fair summarized presentation of our financial position and operating results. As these are condensed financial statements, one should also read the financial statements and notes included in our latest Form 10-K for the year ended December 31, 2018. Revenues, expenses, assets and liabilities can vary during each quarter of the year. Therefore, the results and trends in these interim financial statements may not be the same as those for the full year.

Comprehensive income (loss) is defined as the change in equity of a business enterprise during a period from transactions, and other events and circumstances from non-owner sources and includes all components of net income (loss) and other comprehensive income (loss). We had no items of other comprehensive income (loss) for the three months ended March 31, 2019 and 2018.

(2)    Accounting Standards and Significant Accounting Policies

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Except for the accounting policies for leases recognition that were adjusted as a result of adopting ASU No. 2016-02, Leases ("Topic 842"), there have been no changes to our significant accounting policies described in the Annual Report on Form 10-K for the year ended December 31, 2018, filed with the SEC on February 20, 2019, that have had a material impact on our condensed consolidated financial statements and related notes.

USE OF ESTIMATES

The preparation of our financial statements in conformity with accounting principles generally accepted in the United States (“GAAP”) requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant items subject to such estimates and assumptions include revenue recognition, determining the nature and timing of satisfaction of performance obligations, and determining the standalone selling price ("SSP") of performance obligations, variable consideration, and other obligations such as returns and refunds; loss contingencies; the estimated useful life of deferred commissions; the carrying amount and estimated useful lives of intangible assets; the carrying amount of operating lease right-of-use assets and operating lease liabilities; determining share-based compensation expense; the valuation allowance for receivables; and determining the potential outcome of future tax consequences of events that have been recognized on our consolidated financial statements or tax returns. Actual results could differ from estimates.

REVENUE RECOGNITION

Nature of Products and Services

We earn revenue from software licenses, royalties, subscription-based services, software services, post-contract customer support (“PCS” or “maintenance”), hardware, and appraisal services. Revenue is recognized upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We determine revenue recognition through the following steps:

• Identification of the contract, or contracts, with a customer

• Identification of the performance obligations in the contract

• Determination of the transaction price

6

• Allocation of the transaction price to the performance obligations in the contract

• Recognition of revenue when, or as, we satisfy a performance obligation

Most of our software arrangements with customers contain multiple performance obligations that range from software licenses, installation, training, and consulting to software modification and customization to meet specific customer needs (services), hosting, and PCS. For these contracts, we account for individual performance obligations separately when they are distinct. We evaluate whether separate performance obligations can be distinct or should be accounted for as one performance obligation. Arrangements that include software services, such as training or installation, are evaluated to determine whether the customer can benefit from the services either on their own or together with other resources readily available to the customer and whether the services are separately identifiable from other promises in the contract. The transaction price is allocated to the distinct performance obligations on a relative SSP basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. Revenue is recognized net of allowances for sales adjustments and any taxes collected from customers, which are subsequently remitted to governmental authorities.

Significant Judgments:

Our contracts with customers often include multiple performance obligations to a customer. When a software arrangement (license or subscription) includes both software licenses and software services, judgment is required to determine whether the software license is considered distinct and accounted for separately, or not distinct and accounted for together with the software services and recognized over time.

The transaction price is allocated to the separate performance obligations on a relative SSP basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. We use a range of amounts to estimate SSP when we sell each of the products and services separately and need to determine whether there is a discount to be allocated based on the relative SSP of the various products and services. In instances where SSP is not directly observable, such as when we do not sell the product or service separately, we determine SSP using the expected cost-plus margin approach.

For arrangements that involve significant production, modification or customization of the software, or where software services otherwise cannot be considered distinct, we recognize revenue as control is transferred to the customer over time using progress-to-completion methods. Depending on the contract, we measure progress-to-completion primarily using labor hours incurred, or value added. The progress-to-completion method generally results in the recognition of reasonably consistent profit margins over the life of a contract because we can provide reasonably dependable estimates of contract billings and contract costs. We use the level of profit margin that is most likely to occur on a contract. If the most likely profit margin cannot be precisely determined, the lowest probable level of profit margin in the range of estimates is used until the results can be estimated more precisely. These arrangements are often implemented over an extended time period and occasionally require us to revise total cost estimates. Amounts recognized in revenue are calculated using the progress-to-completion measurement after giving effect to any changes in our cost estimates. Changes to total estimated contract costs, if any, are recorded in the period they are determined. Estimated losses on uncompleted contracts are recorded in the period in which we first determine that a loss is apparent.

Typically, the structure of our arrangements does not give rise to variable consideration. However, in those instances whereby variable consideration exists, we include in our estimates additional revenue for variable consideration when we believe we have an enforceable right, the amount can be estimated reliably and its realization is probable.

Refer to Note 13 - Disaggregation of Revenue for further information, including the economic factors that affect the nature, amount, timing, and uncertainty of revenue and cash flows of our various revenue categories.

Contract Balances:

Accounts receivable and allowance for doubtful accounts

Timing of revenue recognition may differ from the timing of invoicing to customers. We record an unbilled receivable when revenue is recognized prior to invoicing, or deferred revenue when revenue is recognized subsequent to invoicing. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. We record an unbilled receivable related to revenue recognized for on-premises licenses as we have an unconditional right to invoice and receive payment in the future related to those licenses.

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At March 31, 2019 and December 31, 2018, total current and long-term accounts receivable, net of allowance for doubtful accounts, was $321.8 million and $314.9 million, respectively. We have recorded unbilled receivables of $113.1 million and $104.2 million at March 31, 2019, and December 31, 2018, respectively. Included in unbilled receivables are retention receivables of $13.4 million and $12.2 million at March 31, 2019, and December 31, 2018, respectively, which become payable upon the completion of the contract or completion of our fieldwork and formal hearings. Unbilled receivables expected to be collected within one year have been included with accounts receivable, current portion in the accompanying condensed consolidated balance sheets. Unbilled receivables and retention receivables expected to be collected past one year have been included with accounts receivable, long-term portion in the accompanying condensed consolidated balance sheets.

We maintain allowances for doubtful accounts, which are provided at the time the revenue is recognized. Since most of our customers are domestic governmental entities, we rarely incur a loss resulting from the inability of a customer to make required payments. Events or changes in circumstances that indicate the carrying amount for the allowances for doubtful accounts may require revision, include, but are not limited to, deterioration of a customer’s financial condition, failure to manage our customer’s expectations regarding the scope of the services to be delivered, and defects or errors in new versions or enhancements of our software products.

The following table summarizes the changes in the allowance for doubtful accounts(in thousands):

	Three Months Ended March 31, 2019
Balance, beginning of period December 31, 2018	$	4,647
Provisions for losses - accounts receivable	1,148
Collection of accounts previously written off	(545		)
Deductions for accounts charged off or credits issued	(558		)
Balance, end of period	$	4,692

LEASES

We determine if an arrangement is a lease at inception. Operating leases are included in operating lease right-of-use (“ROU”) assets, other current liabilities, and operating lease liabilities on our consolidated balance sheets. We currently do not have any finance lease arrangements.

Operating lease ROU assets and operating lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement date. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date of the lease in determining the present value of future payments. The operating lease ROU asset also includes any lease payments made and excludes lease incentives and initial direct costs incurred. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term. We have lease agreements with lease and non-lease components, which are generally accounted as a single lease component.

RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENTS

Leases. We adopted Topic 842 using the transition method that allows us to initially apply the guidance at the adoption date of January 1, 2019, and recognized a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. We used the package of practical expedients that allows us to not reassess: (1) lease classification for any expired or existing leases and (2) initial direct costs for any expired or existing leases. We did not elect to use the hindsight application for evaluating the life of the lease arrangement. The impacts of adoption are reflected in the financial information herein. For additional details, see Note 10 to our condensed consolidated financial statements.

The impact of Topic 842 on our consolidated balance sheet beginning January 1, 2019, included the recognition of ROU assets and lease liabilities for operating leases, while our accounting for finance leases remained substantially unchanged. We had no finance leases prior to the adoption of Topic 842 and currently do not have any.

8

Amounts recognized at January 1, 2019, for operating leases were as follows (in thousands):

	January 1, 2019
ROU Operating assets	$	15,633
Short-term lease liability	(4,344		)
Long-term lease liability	(12,405		)
Retained earnings	$	(1,116	)

No impact was recorded to the statement of income for the adoption of Topic 842.

(3)    Acquisitions

On February 28, 2019, we acquired all of the capital stock of MP Holdings Parent, Inc. dba MicroPact ("MicroPact"), a leading provider of commercial off-the-shelf (COTS) solutions, including entellitrak®, a low-code application development platform for case management and business process management used extensively in the public sector. The total purchase price, net of cash acquired of $2.0 million, was approximately $204.2 million consisting of $197.5 million paid in cash, accrued contingent consideration of $7.0 million contingent upon the achievement of certain financial performance objectives, and $1.7 million accrued for certain holdbacks, subject to certain post-closing adjustments.

We have performed a preliminary valuation analysis of the fair market value of MicroPact’s assets and liabilities. The following table summarizes the allocation of the preliminary purchase price as of the acquisition date:

(In thousands)
Cash	$	1,983
Accounts receivable	11,852
Other current assets	8,979
Other noncurrent assets	10,417
Identifiable intangible assets	118,843
Goodwill	82,029
Accounts payable	(602		)
Accrued expenses	(2,432		)
Other noncurrent liabilities	(8,879		)
Deferred revenue	(9,898		)
Deferred tax liabilities, net	(6,144		)
Total consideration	$	206,148

In connection with this transaction, we acquired total tangible assets of $33.2 million and assumed liabilities of approximately $21.8 million. We recorded goodwill of $82.0 million, none of which is expected to be deductible for tax purposes, and other identifiable intangible assets of approximately $118.8 million. The $118.8 million of intangible assets are attributable to customer relationships, acquired software, trade name and favorable fair value of an operating lease and will be amortized over a weighted average period of approximately 10 years. We recorded deferred tax liabilities of $6.1 million related to estimated fair value allocations. The acquisition of MicroPact augments Tyler's product solutions, positions us in new practice areas such as health and human services, and presents opportunities to expand our business across new and complementary markets. Tyler intends to expand its total addressable market through MicroPact's strong presence in the federal market. Therefore, the goodwill of $82.0 million arising from this acquisition is primarily attributed to our ability to generate increased revenues, earnings and cash flow by expanding our addressable market and client base.

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The following unaudited pro forma consolidated operating results information has been prepared as if the MicroPact acquisition had occurred at January 1, 2018, after giving effect to certain adjustments, including amortization of intangibles, interest, transaction costs and tax effects.

	Three Months Ended March 31,
	2019		2018
Revenues	$	258,864	$	238,533
Net income	26,378		36,282
Basic earnings per share	0.69		0.95
Diluted earnings per share	$	0.67	$	0.91

Pro forma information above does not include acquisitions that are not considered material to our results of operations. The pro forma information does not purport to represent what our results of operations actually would have been had such transaction occurred on the date specified or to project our results of operations for any future period.

On February 1, 2019, we acquired all the assets of Civic, LLC ("MyCivic"), a company that provides software solutions to connect communities. The purchase price was $3.7 million of which $3.6 million was paid in cash and approximately $90,000 was accrued for a working capital holdback.

As of March 31, 2019, the purchase price allocations for MicroPact and MyCivic are not yet complete. The preliminary estimates of fair value assumed at the acquisition date for intangible assets, deferred revenue, accrued contingent consideration, accrued holdbacks and related deferred taxes are subject to change as valuations are finalized. The operating results of MicroPact and MyCivic are included in the operating results of the Enterprise Software segment since their respective dates of acquisition. Revenues from MicroPact included in Tyler's results of operations were approximately $5.5 million and the net loss was $0.4 million for the three months ended March 31, 2019. Revenues and operating results from MyCivic included in 2019 results were not significant. As of March 31, 2019, we incurred fees of approximately $695,000 for financial advisory, legal, accounting, due diligence, valuation and other various services necessary to complete these acquisitions. These fees were expensed in 2019 and are included in selling, general and administrative expenses.

Our balance sheet as of March 31, 2019, reflects the allocation of the purchase price to the assets acquired based on their fair value at the date of each acquisition. The fair value of the assets and liabilities acquired are based on valuations using Level III, unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

(4)     Shareholders’ Equity

The following table details activity in our common stock (in thousands):

	Three Months Ended March 31,
	2019					2018
	Shares		Amount			Shares	Amount
Purchases of treasury shares	(72	)	$	(14,289	)	—	$	—
Stock option exercises	94		6,564			350	19,298
Employee stock plan purchases	15		2,349			12	1,798
Restricted stock units vested, net of withheld shares upon award settlement	10		$	(1,373	)	—	$	—

As of March 31, 2019, we had authorization from our board of directors to repurchase up to 2.6 million additional shares of our common stock.

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(5)    Deferred Commissions

Sales commissions earned by our sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of associated revenue over a period of benefit that we have determined to be three to seven years. Deferred commissions were $23.6 million and $21.9 million as of March 31, 2019, and December 31, 2018, respectively. Amortization expense was $3.8 million for the three months ended March 31, 2019, and $3.5 million for the three months ended March 31, 2018. There were no indicators of impairment in relation to the costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion and non-current other assets for the long-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in selling, general and administrative expenses in the accompanying condensed consolidated statements of income.

(6)    Other Assets

Cash and cash equivalents consist of cash on deposit with several domestic banks and money market funds.

As of March 31, 2019, we have $81.0 million in investment grade corporate and municipal bonds with maturity dates ranging through 2022. We intend to hold these bonds to maturity and have classified them as such. We believe cost approximates fair value because of the relatively short duration of these investments. The fair values of these securities are considered Level II as they are based on inputs from quoted prices in markets that are not active or other observable market data. These investments are included in short-term investments and non-current investments and other assets.

(7)    Revolving Line of Credit

On November 16, 2015, we entered into a $300 million credit agreement with various lender parties and Wells Fargo Bank, National Association, as Administrative Agent (the “Credit Facility”). The Credit Facility provides for a revolving credit line up to $300 million, including a $10 million sublimit for letters of credit. The Credit Facility matures on November 16, 2020. Borrowings under the Credit Facility may be used for general corporate purposes, including working capital requirements, acquisitions and share repurchases.

Borrowings under the Credit Facility bear interest at a rate of either (1) Wells Fargo Bank’s prime rate (subject to certain higher rate determinations) plus a margin of 0.25% to 1.00% or (2) the 30, 60, 90 or 180 day LIBOR rate plus a margin of 1.25% to 2.00%. As of March 31, 2019, the interest rates were 5.75% under the Wells Fargo Bank's prime rate. The Credit Facility is secured by substantially all of our assets. The Credit Facility requires us to maintain certain financial ratios and other financial conditions and prohibits us from making certain investments, advances, cash dividends or loans, and limits incurrence of additional indebtedness and liens. As of March 31, 2019, we were in compliance with those covenants.

As of March 31, 2019, we had outstanding borrowings of $85.0 million at interest rates of approximately 3.80%, under a 30-day LIBOR contract. As of March 31, 2019, available borrowing capacity under the Credit Facility was $215.0 million.

(8)    Income Tax Provision

We had an effective income tax rate of 22.0% for the three months ended March 31, 2019, compared to 4.1% for the three months ended March 31, 2018. The effective income tax rates for the periods presented were different from the statutory United States federal income tax rate of 21% due to excess tax benefits related to stock option exercises, state income taxes, non-deductible business expenses, and the tax benefit of research tax credits. The excess tax benefit related to stock option exercises realized was $1.7 million for the three months ended March 31, 2019, compared to $9.1 million for the three months ended March 31, 2018. Excluding the excess tax benefits, the effective rate was 26.8% for the three months ended March 31, 2019, compared to 27.2% for the three months ended March 31, 2018.

The increase in the effective tax rate for the three months ended March 31, 2019, as compared to the same period in 2018 was principally due to the decrease in excess tax benefit related to stock option exercises.

We made tax payments of $88,000 and $218,000 in the three months ended March 31, 2019, and 2018, respectively.

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(9)    Earnings Per Share

The following table details the reconciliation of basic earnings per share to diluted earnings per share (in thousands):

	Three Months Ended March 31,
	2019		2018
Numerator for basic and diluted earnings per share:
Net income	$	27,348	$	37,825
Denominator:
Weighted-average basic common shares outstanding	38,308		38,002
Assumed conversion of dilutive securities:
Stock awards	1,277		1,834
Denominator for diluted earnings per share    - Adjusted weighted-average shares	39,585		39,836
Earnings per common share:
Basic	$	0.71	$	1.00
Diluted	$	0.69	$	0.95

For the three months ended March 31, 2019 and March 31, 2018, stock awards representing the right to purchase common stock of approximately 1,253,000 shares and 1,111,000 shares, respectively, were not included in the computation of diluted earnings per share because their inclusion would have had an antidilutive effect. 

(10)    Leases

We lease office facilities for use in our operations, as well as transportation and other equipment. Most of our leases are non-cancelable operating lease agreements and they expire from one year to seven years. Some of these leases include options to extend for up to 10 years.We had no finance leases and no related party lease agreements as of March 31, 2019. Operating lease cost was approximately $2.1 million for the three months ended March 31, 2019 and $1.6 million for the three months ended March 31, 2018.

The components of operating lease expense were as follows (in thousands):

Lease Costs	Financial Statement Classification	Three Months Ended March 31,
		2019
Operating lease cost	Selling, general and administrative expenses	$	1,370
Short-term lease cost	Selling, general and administrative expenses	570
Variable lease cost	Selling, general and administrative expenses	163
Net lease cost		$	2,103

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As of March 31, 2019, ROU lease assets and lease liabilities for our operating leases were recorded in the condensed consolidated balance sheet as follows (in thousands):

	March 31, 2019
	2019
Assets:
Operating lease right-of-use assets	$	20,067
Liabilities:
Operating leases, short-term	5,777
Operating leases, long-term	18,956
Total lease liabilities	$	24,733

Supplemental information related to leases was as follows (in thousands):

Other Information	Three Months Ended March 31,
	2019
Cash Flows:
Cash paid amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	1,530
Lease Term and Discount Rate:
Weighted average remaining lease term (years)	5
Weighted average discount rate	4.00		%

As of March 31, 2019, maturities of lease liabilities were as follows (in thousands):

Year ending December 31,	Amount
2019 (Remaining 2019)	$	5,316
2020	6,579
2021	5,293
2022	3,375
2023	2,716
Thereafter	3,989
Total lease payments	27,268
Less: Interest	(2,535		)
Present value of operating lease liabilities	$	24,733

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As of December 31, 2018, the future minimum lease commitments related to lease agreements under Topic 840, the predecessor of Topic 842, were as follows (in thousands):

Year ending December 31,	Amount
2019	$	5,994
2020	5,146
2021	3,976
2022	1,925
2023	1,164
Thereafter	2,132
Total	$	20,337

We own office buildings in Bangor, Falmouth and Yarmouth, Maine; Lubbock and Plano, Texas; Troy, Michigan; Latham, New York; and Moraine, Ohio. We lease space in some of these buildings to third-party tenants. The property we lease to others under operating leases consists primarily of specific facilities where one tenant obtains substantially all of the economic benefit from the asset and has the right to direct the use of the asset. These non-cancelable leases expire between 2019 and 2025, some of which have options to extend the lease for up to five years. We determine if an arrangement is a lease at inception. None of our leases allow the lessee to purchase the leased asset.

Rental income for the three months ended March 31, 2019 totaled $284,000 and for the three months ended March 31, 2018 totaled $357,000. Rental income is included in Other revenue on the condensed consolidated statement of income. Future minimum operating rental income based on contractual agreements are as follows (in thousands):

Year ending December 31,	Amount
2019 (Remaining 2019)	$	998
2020	1,341
2021	1,372
2022	1,402
2023	1,432
Thereafter	2,395
Total	$	8,940

As of March 31, 2019, we had no additional significant operating or finance leases that had not yet commenced.

(11)    Share-Based Compensation

The following table summarizes share-based compensation expense related to share-based awards recorded in the condensed consolidated statements of income, pursuant to ASC 718, Stock Compensation (in thousands):

	Three Months Ended March 31,
	2019		2018
Cost of software services, maintenance and subscriptions	$	3,798	$	2,776
Selling, general and administrative expenses	10,618		7,781
Total share-based compensation expense	$	14,416	$	10,557

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(12)    Segment and Related Information

We provide integrated information management solutions and services for the public sector, with a focus on local governments.

We provide our software systems and services and appraisal services through five business units, which focus on the following products:

• financial management, education and planning, regulatory and maintenance software solutions;

• financial management, municipal courts, planning, regulatory and maintenance, and land and vital records management software solutions;

• courts and justice and public safety software solutions;

• data and insights solutions; and

• appraisal and tax software solutions and property appraisal services.

In accordance with ASC 280-10, Segment Reporting, the financial management, education and planning, regulatory and maintenance software solutions unit; financial management, municipal courts, planning, regulatory and maintenance, and land and vital records management software solutions unit; courts and justice and public safety software solutions unit; and the data and insights solutions unit meet the criteria for aggregation and are presented in one reportable segment, the Enterprise Software (“ES”) segment. The ES segment provides municipal and county governments and schools with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as financial management and courts and justice processes; public safety; planning, regulatory and maintenance; land and vital records management, and data analytics. The Appraisal and Tax (“A&T”) segment provides systems and software that automate the appraisal and assessment of real and personal property as well as property appraisal outsourcing services for local governments and taxing authorities. Property appraisal outsourcing services include: the physical inspection of commercial and residential properties; data collection and processing; computer analysis for property valuation; preparation of tax rolls; community education; and arbitration between taxpayers and the assessing jurisdiction.

We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Segment operating income for corporate primarily consists of compensation costs for the executive management team and certain accounting and administrative staff and share-based compensation expense for the entire company. Corporate segment operating income also includes revenues and expenses related to a company-wide user conference.

For the three months ended March 31, 2019
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Revenues
Software licenses and royalties	$	19,011	$	2,782	$	—		$	21,793
Subscriptions	64,642		2,633		—			67,275
Software services	41,967		6,476		—			48,443
Maintenance	94,012		6,140		—			100,152
Appraisal services	—		5,214		—			5,214
Hardware and other	4,190		2		(3		)	4,189
Intercompany	3,553		—		(3,553		)	—
Total revenues	$	227,375	$	23,247	$	(3,556	)	$	247,066
Segment operating income	$	57,034	$	5,535	$	(16,546	)	$	46,023

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For the three months ended March 31, 2018
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Revenues
Software licenses and royalties	$	20,689	$	2,087	$	—		$	22,776
Subscriptions	46,683		2,345		—			49,028
Software services	40,286		5,653		—			45,939
Maintenance	87,813		6,084		—			93,897
Appraisal services	—		5,394		—			5,394
Hardware and other	3,800		—		340			4,140
Intercompany	3,237		—		(3,237		)	—
Total revenues	$	202,508	$	21,563	$	(2,897	)	$	221,174
Segment operating income	$	56,615	$	4,647	$	(13,727	)	$	47,535

	Three Months Ended March 31,
Reconciliation of reportable segment operating income to the Company's consolidated totals:	2019			2018
Total segment operating income	$	46,023		$	47,535
Amortization of acquired software	(6,682		)	(5,382		)
Amortization of other intangibles	(4,850		)	(3,315		)
Other income (expense), net	586			599
Income before income taxes	$	35,077		$	39,437

(13)    Disaggregation of Revenue

The tables below show disaggregation of revenue into categories that reflect how economic factors affect the nature, amount, timing, and uncertainty of revenue and cash flows.

Timing of Revenue Recognition

Timing of revenue recognition by revenue category during the period is as follows (in thousands):

For the three months ended March 31, 2019
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	16,910	$	4,883	$	21,793
Subscriptions	—		67,275		67,275
Software services	—		48,443		48,443
Maintenance	—		100,152		100,152
Appraisal services	—		5,214		5,214
Hardware and other	4,189		—		4,189
Total	$	21,099	$	225,967	$	247,066

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For the three months ended March 31, 2018
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	19,063	$	3,713	$	22,776
Subscriptions	—		49,028		49,028
Software services	—		45,939		45,939
Maintenance	—		93,897		93,897
Appraisal services	—		5,394		5,394
Hardware and other	4,140		—		4,140
Total	$	23,203	$	197,971	$	221,174

Recurring Revenue

The majority of our revenue is comprised of recurring revenues from maintenance and subscriptions. Virtually all of our on-premises software clients contract with us for maintenance and support, which provides us with a significant source of recurring revenue. We generally provide maintenance and support for our on-premises clients under annual, or in some cases, multi-year contracts. The contract terms for subscription arrangements range from one to 10 years but are typically contracted for initial periods of three to five years, providing a significant source of recurring revenues on an annual basis. Non-recurring revenues are derived for all other revenue categories.

Recurring revenues and non-recurring revenues recognized during the period are as follows (in thousands):

For the three months ended March 31, 2019
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	158,654	$	8,773	$	—		$	167,427
Non-recurring revenues	65,168		14,474		(3		)	79,639
Intercompany	3,553		—		(3,553		)	—
Total revenues	$	227,375	$	23,247	$	(3,556	)	$	247,066

For the three months ended March 31, 2018
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	134,496	$	8,429	$	—		$	142,925
Non-recurring revenues	64,775		13,134		340			78,249
Intercompany	3,237		—		(3,237		)	—
Total revenues	$	202,508	$	21,563	$	(2,897	)	$	221,174

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(14)    Deferred Revenue and Performance Obligations

Total deferred revenue, including long-term, by segment is as follows (in thousands):

	March 31, 2019		December 31, 2018
Enterprise Software	$	298,184	$	327,521
Appraisal and Tax	21,589		20,018
Corporate	569		3,397
Totals	$	320,342	$	350,936

Changes in total deferred revenue, including long-term, were as follows (in thousands):

	March 31, 2019
Balance, beginning of period December 31, 2018	$	350,936
Deferral of revenue	167,975
Recognition of deferred revenue	(198,569		)
Balance, end of period	$	320,342

Transaction Price Allocated to the Remaining Performance Obligations

The aggregate amount of transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized ("Backlog"), which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Backlog as of March 31, 2019, was $1.3 billion, of which we expect to recognize approximately 50% as revenue over the next 12 months and the remainder thereafter.

(15)    Commitments and Contingencies

Other than routine litigation incidental to our business, there are no material legal proceedings pending to which we are party or to which any of our properties are subject.

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ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

CAUTIONARY NOTE CONCERNING FORWARD-LOOKING STATEMENTS

This document contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 that are not historical in nature and typically address future or anticipated events, trends, expectations or beliefs with respect to our financial condition, results of operations or business. Forward-looking statements often contain words such as “believes,” “expects,” “anticipates,” “foresees,” “forecasts,” “estimates,” “plans,” “intends,” “continues,” “may,” “will,” “should,” “projects,” “might,” “could” or other similar words or phrases. Similarly, statements that describe our business strategy, outlook, objectives, plans, intentions or goals also are forward-looking statements. We believe there is a reasonable basis for our forward-looking statements, but they are inherently subject to risks and uncertainties and actual results could differ materially from the expectations and beliefs reflected in the forward-looking statements. We presently consider the following to be among the important factors that could cause actual results to differ materially from our expectations and beliefs: (1) changes in the budgets or regulatory environments of our clients, primarily local and state governments, that could negatively impact information technology spending; (2) our ability to protect client information from security breaches and provide uninterrupted operations of data centers; (3) our ability to achieve growth or operational synergies through the integration of acquired businesses, while avoiding unanticipated costs and disruptions to existing operations; (4) material portions of our business require the Internet infrastructure to be adequately maintained; (5) our ability to achieve our financial forecasts due to various factors, including project delays by our clients, reductions in transaction size, fewer transactions, delays in delivery of new products or releases or a decline in our renewal rates for service agreements; (6) general economic, political and market conditions; (7) technological and market risks associated with the development of new products or services or of new versions of existing or acquired products or services; (8) competition in the industry in which we conduct business and the impact of competition on pricing, client retention and pressure for new products or services; (9) the ability to attract and retain qualified personnel and dealing with the loss or retirement of key members of management or other key personnel; and (10) costs of compliance and any failure to comply with government and stock exchange regulations. A detailed discussion of these factors and other risks that affect our business are described in Item 1A, “Risk Factors.” We expressly disclaim any obligation to publicly update or revise our forward-looking statements.

GENERAL

We provide integrated information management solutions and services for the public sector, with a focus on local governments. We develop and market a broad line of software products and services to address the IT needs of cities, counties, schools and other local government entities. In addition, we provide professional IT services to our clients, including software and hardware installation, data conversion, training and for certain clients, product modifications, along with continuing maintenance and support for clients using our systems. We also provide subscription-based services such as software as a service (“SaaS”), which primarily utilize the Tyler private cloud, and electronic document filing solutions (“e-filing”), which simplify the filing and management of court related documents. Revenues for e-filing are derived from transaction fees and, in some cases, fixed fee arrangements. We also provide property appraisal outsourcing services for taxing jurisdictions.

Our products generally automate seven major functional areas: (1) financial management and education, (2) courts and justice, (3) public safety (4) property appraisal and tax, (5) planning, regulatory and maintenance (6) land and vital records management and (7) data and insights. We report our results in two segments. The Enterprise Software (“ES”) segment provides federal, municipal and county governments and schools with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management; courts and justice processes; public safety; planning, regulatory and maintenance; land and vital records management; and data analytics. The Appraisal and Tax (“A&T”) segment provides systems and software that automate the appraisal and assessment of real and personal property as well as property appraisal outsourcing services for local governments and taxing authorities. Property appraisal outsourcing services include: the physical inspection of commercial and residential properties; data collection and processing; computer analysis for property valuation; preparation of tax rolls; community education; and arbitration between taxpayers and the assessing jurisdiction.

Our total employee count increased to 5,053 at March 31, 2019, from 4,121 at March 31, 2018.

For the three months ended March 31, 2019, total revenues increased 12%, compared to the prior year period. 

Subscriptions revenue grew 37% for the three months ended March 31, 2019, due to a gradual shift toward cloud-based, software as a service business, as well as continued strong growth in our e-filing revenues from courts. Excluding the impact of recent acquisitions, subscriptions revenue increased 22% for the three months ended March 31, 2019.

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Our backlog at March 31, 2019 was $1.3 billion, a 5% increase from last year.

Adoption of New Lease Accounting Standard

On January 1, 2019, we adopted ASU No. 2016-02, Leases ("Topic 842") using the transition method that allows us to initially apply the guidance at the adoption date of January 1, 2019, and recognize a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. We used the package of practical expedients that allows us to not reassess: (1) lease classification for any expired or existing leases and (2) initial direct costs for any expired or existing leases. The impacts of adoption are reflected in the financial information herein. For additional information, see Note 10 to our condensed consolidated financial statements in this report.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The discussion and analysis of our financial condition and results of operations are based upon our condensed consolidated financial statements. These condensed consolidated financial statements have been prepared following the requirements of accounting principles generally accepted in the United States (“GAAP”) for the interim period and require us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates, including those related to revenue recognition and amortization and potential impairment of intangible assets and goodwill and share-based compensation expense. As these are condensed financial statements, one should also read expanded information about our critical accounting policies and estimates provided in Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” included in our Form 10-K for the year ended December 31, 2018. Except for the accounting policies for operating leases updated as a result of adopting ASU No. 2016-02, there have been no material changes to our critical accounting policies and estimates from the information provided in our Form 10-K for the year ended December 31, 2018.

ANALYSIS OF RESULTS OF OPERATIONS

	Percent of Total Revenues
	First Quarter
	2019		2018
Revenues:
Software licenses and royalties	8.8	%	10.3	%
Subscriptions	27.2		22.2
Software services	19.6		20.8
Maintenance	40.6		42.4
Appraisal services	2.1		2.4
Hardware and other	1.7		1.9
Total revenues	100.0		100.0
Cost of revenues:
Software licenses, royalties and acquired software	3.0		2.8
Software services, maintenance and subscriptions	47.4		48.0
Appraisal services	1.4		1.7
Hardware and other	1.2		1.1
Selling, general and administrative expenses	23.4		21.5
Research and development expense	7.7		5.9
Amortization of customer and trade name intangibles	2.0		1.5
Operating income	13.9		17.5
Other income, net	0.2		0.3
Income before income taxes	14.1		17.8
Income tax provision	3.1		0.7
Net income	11.0	%	17.1	%

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Revenues

On February 28, 2019, we acquired all of the capital stock of MP Holdings Parent, Inc. dba MicroPact ("MicroPact"), a leading provider of commercial off-the-shelf (COTS) solutions, including entellitrak®, a low-code application development platform for case management and business process management used extensively in the public sector. The following table details revenue for MicroPact for the quarter ended March 31, 2019, which is included in our condensed consolidated statements of income from the date of acquisition:

(In Thousands)	First Quarter
Revenues:
Software licenses and royalties	$	714
Subscriptions	630
Software services	1,707
Maintenance	2,392
Appraisal services	—
Hardware and other	13
Total revenues	$	5,456

We also acquired all the assets of Civic, LLC ("MyCivic"), a company that provides software solutions to connect communities. The impact of this acquisition on our operating results is not considered material and is not included in the table above. The results of these acquisitions are included with the operating results of the ES segment from their dates of acquisition.

Software licenses and royalties

The following table sets forth a comparison of our software licenses and royalties revenue for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$			%
ES	$	19,011	$	20,689	$	(1,678	)	(8	)%
A&T	2,782		2,087		695			33
Total software licenses and royalties revenue	$	21,793	$	22,776	$	(983	)	(4	)%

Excluding the results of acquisitions, software licenses and royalties revenue decreased 7.4% for the three months ended March 31, 2019, compared to the prior year period. The decline was primarily due to a shift in the mix of new software contracts toward more subscription agreements compared to the prior year. Our total new contract value mix for the three months ended March 31, 2019, was approximately 46% perpetual software license arrangements and approximately 54% subscription-based arrangements compared to total new contract value mix for the three months ended March 31, 2018, of approximately 60% perpetual software license arrangements and approximately 40% subscription-based arrangements.

Although the mix of new contracts between subscription-based and perpetual license arrangements may vary from quarter to quarter and year to year, we expect our longer-term software license growth rate to slow as a growing number of clients choose our subscription-based options, rather than purchasing the software under a traditional perpetual software license arrangement. Subscription-based arrangements result in lower software license revenue in the initial year as compared to perpetual software license arrangements but generate higher overall revenue over the term of the contract.

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Subscriptions

The following table sets forth a comparison of our subscriptions revenue for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$		%
ES	$	64,642	$	46,683	$	17,959	38	%
A&T	2,633		2,345		288		12
Total subscriptions revenue	$	67,275	$	49,028	$	18,247	37	%

Subscriptions revenue primarily consists of revenue derived from our SaaS arrangements, which utilize the Tyler private cloud. As part of our subscription-based services, we also provide e-filing arrangements that simplify the filing and management of court related documents for courts and law offices. E-filing revenue is derived from transaction fees and fixed fee arrangements.

Excluding the results of acquisitions, subscriptions revenue grew 22% for the three months ending March 31, 2019, compared to the prior year. New SaaS clients as well as existing clients who converted to our SaaS model provided the majority of the subscriptions revenue increase. In the three months ending March 31, 2019, we added 128 new SaaS clients and 13 existing on-premises clients converted to our SaaS model. Since March 31, 2018, we have added 416 new SaaS clients while 84 existing on-premises clients converted to our SaaS model. Also, e-filing services contributed approximately $2.2 million to the subscriptions revenue increase for the three months ended March 31, 2019, due to the addition of new e-filing clients, as well as increased volumes as the result of several existing clients mandating e-filing.

Software services

The following table sets forth a comparison of our software services revenue for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$		%
ES	$	41,967	$	40,286	$	1,681	4	%
A&T	6,476		5,653		823		15
Total software services revenue	$	48,443	$	45,939	$	2,504	5	%

Software services revenue primarily consists of professional services delivered in connection with implementing our software, converting client data, training client personnel, custom development activities and consulting. New clients who acquire our software generally also contract with us to provide the related software services. Existing clients also periodically purchase additional training, consulting and minor programming services. Excluding the results of acquisitions, software services revenue decreased 2% for the three months ended March 31, 2019 compared to the prior year period. The decline in software services is attributed to an increase in our client mix toward SaaS and subscription-based arrangements that require fewer implementation services.

Maintenance

The following table sets forth a comparison of our maintenance revenue for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$		%
ES	$	94,012	$	87,813	$	6,199	7	%
A&T	6,140		6,084		56		1
Total maintenance revenue	$	100,152	$	93,897	$	6,255	7	%

We provide maintenance and support services for our software products and certain third-party software. Excluding the results of acquisitions, maintenance revenue grew 4% for the three months ended March 31, 2019, compared to the prior year period.

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Maintenance revenue increased mainly due to annual maintenance rate increases and growth in our installed customer base from new software license sales partially offset by clients converting from on-premises license arrangements to SaaS.

Appraisal services

The following table sets forth a comparison of our appraisal services revenue for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$			%
ES	$	—	$	—	$	—		—	%
A&T	5,214		5,394		(180		)	(3	)
Total appraisal services revenue	$	5,214	$	5,394	$	(180	)	(3	)%

Appraisal services revenue for the three months ended March 31, 2019, decreased by 3% compared to the prior year primarily due to the successful completion of several revaluation projects in mid - 2018. The appraisal services business is somewhat cyclical and driven in part by statutory revaluation cycles in various states.

 Cost of Revenues and Gross Margins

The following table sets forth a comparison of the key components of our cost of revenues for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$			%
Software licenses and royalties	$	818	$	778	$	40		5	%
Acquired software	6,682		5,382		1,300			24
Software services, maintenance and subscriptions	117,160		106,085		11,075			10
Appraisal services	3,452		3,781		(329		)	(9	)
Hardware and other	2,906		2,343		563			24
Total cost of revenues	$	131,018	$	118,369	$	12,649		11	%

The following table sets forth a comparison of gross margin percentage by revenue type for the periods presented as of March 31:

	First Quarter
	2019		2018		Change
Software licenses, royalties and acquired software	65.6	%	73.0	%	(7.4	)%
Software services, maintenance and subscriptions	45.7		43.8		1.9
Appraisal services	33.8		29.9		3.9
Hardware and other	30.6		43.4		(12.8	)
Overall gross margin	47.0	%	46.5	%	0.5	%

Software licenses, royalties and acquired software. Amortization expense for acquired software comprises the majority of costs of software licenses, royalties and acquired software. We do not have any direct costs associated with royalties. In the three months ended March 31, 2019, our software licenses, royalties and acquired software gross margin decreased 7.4% compared to the prior year period due to the decline in software licenses revenues coupled with higher amortization expense for acquired software resulting from acquisitions.

23

Software services, maintenance and subscriptions. Cost of software services, maintenance and subscriptions primarily consists of personnel costs related to installation of our software, conversion of client data, training client personnel and support activities and various other services such as custom client development and ongoing operation of SaaS and e-filing arrangements. The software services, maintenance and subscription gross margin in the three months ended March 31, 2019, increased 1.9% from the comparable prior year period. Excluding employees added through acquisitions, our implementation and support staff has grown by 104 employees since March 31, 2018, as we accelerated hiring to ensure that we are well-positioned to deliver our current backlog and anticipated new business. Costs related to maintenance and various other services such as SaaS and e-filing typically grow at a slower rate than related revenue due to leverage in the utilization of support and maintenance staff and economies of scale. 

Appraisal services. Appraisal services revenue was approximately 2% of total revenue for the three months ended March 31, 2019. The appraisal services gross margin for the three months ended March 31, 2019, increased 3.9% compared to the same period in 2018. During the three months ended March 31, 2019, appraisal gross margin increased due to lower headcount of appraisal staff. The appraisal services business is somewhat cyclical and driven in part by statutory revaluation cycles in various states.

For the three months ended March 31, 2019, our overall gross margin increased 0.5% compared to the prior year period. Our overall gross margin increase for the three month period is attributed to a higher revenue mix for subscription revenues compared to the prior year period resulting in an increase in incremental margin related to software services, maintenance and subscriptions. Costs related to maintenance and various other services such as SaaS and e-filing typically grow at a slower rate than related revenue due to leverage in the utilization of support and maintenance staff and economies of scale. The increase in overall margins are offset by lower margins from software licenses, in part due to higher amortization expense for acquired software resulting from acquisitions.

Selling, General and Administrative Expenses

Selling, general and administrative (“SG&A”) expenses consist primarily of salaries, employee benefits, travel, share-based compensation expense, commissions and related overhead costs for administrative and sales and marketing employees, as well as professional fees, trade show activities, advertising costs and other marketing related costs.

The following table sets forth a comparison of our SG&A expenses for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$		%
Selling, general and administrative expenses	$	57,766	$	47,604	$	10,162	21	%

SG&A as a percentage of revenues was 23% for the three months ended March 31, 2019, compared to 22% for the three months ended March 31, 2018. SG&A expense increased 21% for the three months ended March 31, 2019. This increase is mainly due to higher share-based compensation expense, increased staffing levels, and an increase in commission expense as a result of higher sales. Excluding employees added with acquisitions, we have added 52 SG&A employees, mainly to our sales and finance teams, since March 31, 2018. For the three months ended March 31, 2019, stock compensation expense rose $2.8 million compared to the same period in 2018, mainly due to an increase in share-based awards issued in connection with our stock compensation plan coupled with the higher fair value of each share-based award due to the increase in our stock price.

Research and Development Expense

The following table sets forth a comparison of our research and development expense for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$		%
Research and development expense	$	18,941	$	13,048	$	5,893	45	%

Research and development expense consists mainly of costs associated with development of new products and technologies from which we do not currently generate significant revenue.

24

Research and development expense in the three months ended March 31, 2019, increased 45% compared to prior period mainly due to a number of new Tyler product development initiatives across our product suites, as well as investments related to newly acquired businesses. To support these initiatives, our research and development staff has grown by 211 since March 31, 2018.

Amortization of Other Intangibles

Acquisition intangibles are composed of the excess of the purchase price over the fair value of net tangible assets acquired that is primarily allocated to acquired software and customer and trade name intangibles. The remaining excess purchase price is allocated to goodwill that is not subject to amortization. Amortization expense related to acquired software is included with cost of revenues while amortization expense of customer and trade name intangibles is recorded as operating expense. Increase in amortization of other intangibles is attributed to the acquisition of Socrata, Inc., which closed during the second quarter of 2018.

The following table sets forth a comparison of amortization of customer and trade name intangibles for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$		%
Amortization of other intangibles	$	4,850	$	3,315	$	1,535	46	%

Other Income, Net

The following table sets forth a comparison of our other income, net, for the periods presented as of March 31:

	First Quarter				Change
($ in thousands)	2019		2018		$			%
Other income, net	$	586	$	599	$	(13	)	(2	)%

Other income, net, is comprised of interest expense and non-usage and other fees associated with our revolving credit agreement net of interest income from invested cash. The change in other income, net, in the three months ended March 31, 2019, compared to the prior period is due to increased interest expense from new debt outstanding coupled with lower levels of invested cash.

Income Tax Provision

The following table sets forth a comparison of our income tax provision for the periods presented as of March 31:

	First Quarter						Change
($ in thousands)	2019			2018			$		%
Income tax provision	$	7,729		$	1,612		$	6,117	379	%
Effective income tax rate	22.0		%	4.1		%

The increase in effective tax rate for the three months ended March 31, 2019, as compared to the same period in 2018, was principally due to the decrease in excess tax benefit related to stock option exercises. The effective income tax rates for the three months ended March 31, 2019 and 2018, respectively, were different from the statutory United States federal income tax rates of 21% due to excess tax benefits related to stock option exercises, state income taxes, non-deductible business expenses, and the tax benefit of research tax credits. The excess tax benefit related to stock option exercises realized was $1.7 million for the three months ended March 31, 2019, compared to $9.1 million for the three months ended March 31, 2018. Excluding the excess tax benefits, the effective rate was 26.8% for the three months ended March 31, 2019, compared to 27.2% for the three months ended March 31, 2018.

25

FINANCIAL CONDITION AND LIQUIDITY

As of March 31, 2019, we had cash and cash equivalents of $39.4 million compared to $134.3 million at December 31, 2018. We also had $81.0 million invested in investment grade corporate and municipal bonds as of March 31, 2019. These investments mature through 2022, and we intend to hold these investments until maturity. As of March 31, 2019, we believe our cash from operating activities, revolving line of credit, cash on hand and access to the capital markets provides us with sufficient flexibility to meet our long-term financial needs.

The following table sets forth a summary of cash flows for the three months ended March 31:

(in thousands)	2019			2018
Cash flows provided (used) by:
Operating activities	$	23,957		$	44,631
Investing activities	(194,890		)	(41,037		)
Financing activities	76,091			21,096
Net (decrease) increase in cash and cash equivalents	$	(94,842	)	$	24,690

Net cash provided by operating activities continues to be our primary source of funds to finance operating needs and capital expenditures. Other potential capital resources include cash on hand, public and private issuances of debt or equity securities, and bank borrowings. It is possible that our ability to access the capital and credit markets in the future may be limited by economic conditions or other factors. We believe that cash provided by operating activities, cash on hand and available credit are sufficient to fund our working capital requirements, capital expenditures, income tax obligations, and share repurchases for at least the next twelve months.

For the three months ended March 31, 2019, operating activities provided cash of $24.0 million. Operating activities that provided cash were primarily comprised of net income of $27.3 million, non-cash depreciation and amortization charges of $17.3 million and non-cash share-based compensation expense of $14.4 million. Working capital, excluding cash, increased approximately $35.1 million due the decline in deferred revenue balances, the timing of payments related to bonuses and prepaid commissions, and the deferred taxes associated with stock option activity during the period. These increases were offset by collections of annual maintenance renewal billings that are billed in the fourth quarter, as well as the timing of income tax payments.

Our days sales outstanding (“DSO”) was 104 days at March 31, 2019, compared to 111 days at December 31, 2018 and 88 days at March 31, 2018. The decrease in DSO compared to December 31, 2018, is primarily attributed to our maintenance billing cycle typically peaking at its highest level in June and second highest level in December of each year and is followed by collections in the subsequent quarter. DSO is calculated based on quarter-end accounts receivable divided by the quotient of annualized quarterly revenues divided by 360 days. The increase in DSO compared to March 31, 2018, is mainly due to an increase in unbilled receivables attributed to an increase in software services contracts accounted for using progress-to-completion method of revenue recognition in which the services are performed in one accounting period, but the billing normally occurs subsequently in another accounting period. 

Investing activities used cash of $194.9 million in the three months ending March 31, 2019. On February 28, 2019, we acquired all of the capital stock of MicroPact. The total purchase price, net of cash acquired of $2.0 million, was approximately $204.2 million, including $197.5 million paid in cash, accrued contingent consideration of $7.0 million and $1.7 million accrued for certain holdbacks. On February 1, 2019, we acquired all the assets of MyCivic. The purchase price was $3.7 million of which $3.6 million was paid in cash and approximately $90,000 was accrued for a working capital holdback. Approximately $12.3 million was invested in property and equipment, including $8.7 million related to real estate. Approximately $690,000 of software development was capitalized in the quarter. The remaining additions were for computer equipment and furniture and fixtures in support of internal growth, particularly with respect to data centers supporting growth in our cloud-based offerings.

Investing activities used cash of $41.0 million in the three months ending March 31, 2018. Approximately $8.9 million was invested in property and equipment including $891,000 for real estate construction costs. The remaining additions were for computer equipment and furniture and fixtures in support of internal growth, particularly with respect to data centers supporting growth in our cloud-based offerings.

26

Financing activities provided cash of $76.1 million in the three months ended March 31, 2019 and were comprised of purchases of treasury shares, net borrowings from our revolving line of credit, proceeds from stock option exercises and employee stock purchase plan activity. During the three months ended March 31, 2019, we repurchased approximately 72,000 shares of our common stock for an aggregate purchase price of $14.3 million, with an average price per share of $199.03.

Financing activities provided cash of $21.1 million in the three months ended March 31, 2018, and were comprised of proceeds from stock option exercises and employee stock purchase plan activity. We did not repurchase any shares of our common stock during the three months ended March 31, 2018.

In February 2019, our board of directors authorized the repurchase of an additional 1.5 million shares of Tyler common stock. The repurchase program, which was approved by our board of directors, was originally announced in October 2002 and was amended at various times from 2003 through 2019. As of March 31, 2019, we had authorization from our board of directors to repurchase up to 2.6 million additional shares of Tyler common stock. Our share repurchase program allows us to repurchase shares at our discretion. Market conditions influence the timing of the buybacks and the number of shares repurchased, as well as the volume of employee stock option exercises. Share repurchases are generally funded using our existing cash balances and borrowings under our credit facility and may occur through open market purchases and transactions structured through investment banking institutions, privately negotiated transactions and/or other mechanisms. There is no expiration date specified for the authorization, and we intend to repurchase stock under the plan from time to time.

We made tax payments of $88,000 and $218,000 in the three months ended March 31, 2019, and 2018, respectively.

We anticipate that 2019 capital spending will be between $48 million and $50 million, including approximately $22 million related to real estate and approximately $6 million of capitalized software development. We expect the majority of the other capital spending will consist of computer equipment and software for infrastructure replacements and expansion. Capital spending is expected to be funded from existing cash balances and cash flows from operations.

From time to time we engage in discussions with potential acquisition candidates. In order to pursue such opportunities, which could require significant commitments of capital, we may be required to incur debt or to issue additional potentially dilutive securities in the future. No assurance can be given as to our future acquisition opportunities and how such opportunities will be financed. We lease office facilities, as well as transportation and other equipment used in our operations under non-cancelable operating lease agreements expiring at various dates through 2026.

ITEM 3. Quantitative and Qualitative Disclosures About Market Risk

Market risk represents the risk of loss that may affect us due to adverse changes in financial market prices and interest rates.

As of March 31, 2019, we had outstanding borrowings of $85.0 million at interest rates of approximately 3.80% under a 30-day LIBOR contract. As of March 31, 2019, available borrowing capacity under the Credit Facility was $215.0 million.

Loans under the Credit Facility bear interest, at Tyler’s option, at a per annum rate of either (1) the Wells Fargo Bank prime rate (subject to certain higher rate determinations) plus a margin of 0.25% to 1.00% or (2) the 30, 60, 90 or 180-day LIBOR rate plus a margin of 1.25% to 2.00%.

During the three months ended March 31, 2019, our effective average interest rate for borrowings was 3.78%. As of March 31, 2019, our interest rate was 5.75% under the Wells Fargo Bank prime rate. The Credit Facility is secured by substantially all of our assets.

ITEM 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) of the Securities Exchange Act) designed to provide reasonable assurance that the information required to be disclosed by us in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time period specified in the SEC’s rules and forms. These include controls and procedures designed to ensure that this information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosures. Management, with the participation of the Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of March 31, 2019.

27

Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) of the Exchange Act) during the three months ended March 31, 2019, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Part II. OTHER INFORMATION

ITEM 1. Legal Proceedings

Other than routine litigation incidental to our business, there are no material legal proceedings pending to which we are party or to which any of our properties are subject.

ITEM 1A. Risk Factors

In addition to the other information set forth in this report, one should carefully consider the discussion of various risks and uncertainties contained in Part I, “Item 1A. Risk Factors” in our 2018 Annual Report on Form 10-K. We believe those risk factors are the most relevant to our business and could cause our results to differ materially from the forward-looking statements made by us. Please note, however, that those are not the only risk factors facing us. Additional risks that we do not consider material, or of which we are not currently aware, may also have an adverse impact on us. Our business, financial condition and results of operations could be seriously harmed if any of these risks or uncertainties actually occurs or materializes. In that event, the market price for our common stock could decline, and our shareholders may lose all or part of their investment. During the three months ended March 31, 2019, there were no material changes in the information regarding risk factors contained in our Annual Report on Form 10-K for the year ended December 31, 2018.

ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds

None

ITEM 3. Defaults Upon Senior Securities

None

ITEM 4. Submission of Matters to a Vote of Security Holders

None

ITEM 5. Other Information

None

28

ITEM 6. Exhibits

Exhibit 31.1	Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
Exhibit 31.2	Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
Exhibit 32.1	Certifications Pursuant to 18 U.S.C. Section 1350, as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
Exhibit 10.1	Agreement and plan of merger by and among Tyler Technologies, Inc., TMP Subsidiary Inc., MP Holdings Parent, Inc. (filed as Exhibit 10.7 to our Form 10-K dated Feb 20, 2019 and incorporated by reference herein).
Exhibit 101	Instance Document
Exhibit 101	Schema Document
Exhibit 101	Calculation Linkbase Document
Exhibit 101	Labels Linkbase Document
Exhibit 101	Definition Linkbase Document
Exhibit 101	Presentation Linkbase Document

29

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

	TYLER TECHNOLOGIES, INC.
By:	/s/ Brian K. Miller
	Brian K. Miller
	Executive Vice President and Chief Financial Officer
	(principal financial officer and an authorized signatory)

Date: May 8, 2019

30

EX-31.1

Exhibit 31.1

CERTIFICATIONS

I, H. Lynn Moore, Jr., certify that:

1.I have reviewed this quarterly report on Form 10-Q of Tyler Technologies, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over our financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for Tyler and have:

a. Designed such disclosure controls and procedures or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its divisions, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (The registrant’s first quarter in the case of this quarterly report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent function):

a. All significant deficiencies and material weaknesses in the design or operation of internal controls over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controls over financial reporting.

Date: May 8, 2019	By:	/s/ H. Lynn Moore, Jr.
		H. Lynn Moore, Jr.
		President and Chief Executive Officer

EX-31.2

Exhibit 31.2

CERTIFICATIONS

I, Brian K. Miller, certify that:

1.I have reviewed this quarterly report on Form 10-Q of Tyler Technologies, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over our financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for Tyler and have:

a. Designed such disclosure controls and procedures or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its divisions, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (The registrant’s first quarter in the case of this quarterly report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent function):

a. All significant deficiencies and material weaknesses in the design or operation of internal controls over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controls over financial reporting.

Date: May 8, 2019	By:	/s/ Brian K. Miller
		Brian K. Miller
		Executive Vice President and Chief Financial Officer

EX-32.1

Exhibit 32.1

CERTIFICATION

PURSUANT TO 18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

H. Lynn Moore, Jr., President and Chief Executive Officer of Tyler Technologies, Inc., (the “Company”) and Brian K. Miller, Executive Vice President and Chief Financial Officer of the Company, each certify pursuant to section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350, that:

1. The Quarterly Report on Form 10-Q of the Company for the quarter ended March 31, 2019, fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 as amended; and

2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: May 8, 2019	By:	/s/ H. Lynn Moore, Jr.
		H. Lynn Moore, Jr.
		President and Chief Executive Officer
Date: May 8, 2019	By:	/s/ Brian K. Miller
		Brian K. Miller
		Executive Vice President and Chief Financial Officer

A signed original of this written statement required by Section 906 has been provided to Tyler Technologies, Inc. and will be retained by Tyler Technologies, Inc. and furnished to the Securities and Exchange Commission upon request.

XML

Document and Entity Information - shares	3 Months Ended
	Mar. 31, 2019	May 06, 2019
Document And Entity Information [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Mar. 31, 2019
Document Fiscal Year Focus	2019
Document Fiscal Period Focus	Q1
Trading Symbol	TYL
Entity Registrant Name	TYLER TECHNOLOGIES INC
Entity Central Index Key	0000860731
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Emerging Growth Company	false
Entity Small Business	false
Entity Common Stock, Shares Outstanding		38,341,555

XML

CONDENSED CONSOLIDATED STATEMENTS OF INCOME - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Revenues [Abstract]
Total revenues	$ 247,066	$ 221,174
Cost of revenues:
Total cost of revenues	131,018	118,369
Gross profit	116,048	102,805
Selling, general and administrative expenses	57,766	47,604
Research and development expense	18,941	13,048
Amortization of other intangibles	4,850	3,315
Operating income	34,491	38,838
Other income, net	586	599
Income before income taxes	35,077	39,437
Income tax provision	7,729	1,612
Net income	$ 27,348	$ 37,825
Earnings per common share:
Basic (usd per share)	$ 0.71	$ 1.00
Diluted (usd per share)	$ 0.69	$ 0.95
Software licenses and royalties
Revenues [Abstract]
Total revenues	$ 21,793	$ 22,776
Cost of revenues:
Total cost of revenues	818	778
Subscriptions
Revenues [Abstract]
Total revenues	67,275	49,028
Acquired software
Cost of revenues:
Total cost of revenues	6,682	5,382
Software services
Revenues [Abstract]
Total revenues	48,443	45,939
Software services, maintenance and subscriptions
Cost of revenues:
Total cost of revenues	117,160	106,085
Maintenance
Revenues [Abstract]
Total revenues	100,152	93,897
Appraisal services
Revenues [Abstract]
Total revenues	5,214	5,394
Cost of revenues:
Total cost of revenues	3,452	3,781
Hardware and other
Revenues [Abstract]
Total revenues	4,189	4,140
Cost of revenues:
Total cost of revenues	$ 2,906	$ 2,343

XML

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Current assets:
Cash and cash equivalents	$ 39,437	$ 134,279
Accounts receivable (less allowance for doubtful accounts of $4,692 in 2019 and $4,647 in 2018)	298,980	298,912
Short-term investments	36,958	44,306
Prepaid expenses	23,839	33,258
Income tax receivable	0	4,697
Other current assets	3,060	3,406
Total current assets	402,274	518,858
Accounts receivable, long-term	22,821	16,020
Operating lease right-of-use assets	20,067
Property and equipment, net	164,617	155,177
Other assets:
Goodwill	834,572	753,718
Other intangibles, net	389,633	276,852
Non-current investments and other assets	75,318	70,338
Total assets	1,909,302	1,790,963
Current liabilities:
Accounts payable	6,011	6,910
Accrued liabilities	63,824	66,480
Operating lease liabilities	5,777
Current income tax payable	7,868	0
Deferred revenue	319,900	350,512
Total current liabilities	403,380	423,902
Revolving line of credit	85,000	0
Deferred revenue, long-term	442	424
Deferred income taxes	42,779	41,791
Operating lease liabilities, long-term	18,956
Commitments and contingencies	0	0
Shareholders' equity:
Preferred stock, $10.00 par value; 1,000,000 shares authorized; none issued	0	0
Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued and outstanding as of March 31, 2019 and December 31, 2018	481	481
Additional paid-in capital	731,073	731,435
Accumulated other comprehensive loss, net of tax	(46)	(46)
Retained earnings	798,157	771,925
Treasury stock, at cost; 9,825,158 and 9,872,505 shares in 2019 and 2018, respectively	(170,920)	(178,949)
Total shareholders' equity	1,358,745	1,324,846
Total liabilities and shareholders' equity	$ 1,909,302	$ 1,790,963

XML

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Statement of Financial Position [Abstract]
Accounts receivable, allowance for doubtful accounts	$ 4,692	$ 4,647
Preferred stock, par value (usd per share)	$ 10.00	$ 10.00
Preferred stock, shares authorized (shares)	1,000,000	1,000,000
Preferred stock, shares issued (shares)	0	0
Common stock, par value (usd per share)	$ 0.01	$ 0.01
Common stock, shares authorized (shares)	100,000,000	100,000,000
Common stock, shares issued (shares)	48,147,969	48,147,969
Common stock, shares outstanding (shares)	48,147,969	48,147,969
Treasury stock (shares)	9,825,158	9,872,505

XML

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Cash flows from operating activities:
Net income	$ 27,348	$ 37,825
Adjustments to reconcile net income to cash provided by operating activities:
Depreciation and amortization	17,308	14,112
Share-based compensation expense	14,416	10,557
Deferred income tax benefit	(4,785)	(2,658)
Changes in operating assets and liabilities, exclusive of effects of acquired companies:
Accounts receivable	9,622	30,227
Income taxes	12,425	4,053
Prepaid expenses and other current assets	(3,064)	1,333
Accounts payable	(1,501)	(1,752)
Accrued liabilities	(4,665)	(17,952)
Deferred revenue	(43,147)	(31,114)
Net cash provided by operating activities	23,957	44,631
Cash flows from investing activities:
Additions to property and equipment	(12,320)	(8,895)
Purchase of marketable security investments	(3,590)	(43,962)
Proceeds from marketable security investments	20,276	11,077
Investment in software	(690)	0
Cost of acquisitions, net of cash acquired	(199,130)	0
Decrease in other	564	743
Net cash used by investing activities	(194,890)	(41,037)
Cash flows from financing activities:
Increase in net borrowings on revolving line of credit	85,000	0
Purchase of treasury shares	(17,786)	0
Proceeds from exercise of stock options	6,528	19,298
Contributions from employee stock purchase plan	2,349	1,798
Net cash provided by financing activities	76,091	21,096
Net (decrease) increase in cash and cash equivalents	(94,842)	24,690
Cash and cash equivalents at beginning of period	134,279	185,926
Cash and cash equivalents at end of period	$ 39,437	$ 210,616

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CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Other Comprehensive Income (Loss)	Retained Earnings	Treasury Stock
Balance, shares at Dec. 31, 2017		48,148				10,262
Balance at Dec. 31, 2017	$ 1,191,736	$ 481	$ 626,867	$ (46)	$ 624,463	$ (60,029)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	37,825				37,825
Issuance of shares pursuant to stock compensation plan	19,298		13,858			$ 5,440
Issuance of shares pursuant to stock compensation plan (in shares)						350
Stock compensation	10,557		10,557
Issuance of shares pursuant to employee stock purchase plan	$ 1,798		1,627			$ 171
Issuance of shares pursuant to employee stock purchase plan (in shares)	12					12
Treasury stock purchases (in shares)	0					0
Treasury stock purchases	$ 0					$ 0
Balance, shares at Mar. 31, 2018		48,148				9,900
Balance at Mar. 31, 2018	1,261,214	$ 481	652,909	(46)	662,288	$ (54,418)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Retained Earnings Adjustment-Adoption of Topic 842 Leases, net of taxes	(1,116)				(1,116)
Balance, shares at Dec. 31, 2018		48,148				9,872
Balance at Dec. 31, 2018	1,324,846	$ 481	731,435	(46)	771,925	$ (178,949)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	27,348				27,348
Issuance of shares pursuant to stock compensation plan	6,528		(14,405)			$ 20,933
Issuance of shares pursuant to stock compensation plan (in shares)						111
Employee taxes paid for withheld shares upon equity award settlement (in shares)						(7)
Employee taxes paid for withheld shares upon equity award settlement	(1,337)					$ (1,337)
Stock compensation	14,416		14,416
Issuance of shares pursuant to employee stock purchase plan	$ 2,349		(373)			$ 2,722
Issuance of shares pursuant to employee stock purchase plan (in shares)	15					15
Treasury stock purchases (in shares)	(72)					(72)
Treasury stock purchases	$ (14,289)					$ (14,289)
Balance, shares at Mar. 31, 2019		48,148				9,825
Balance at Mar. 31, 2019	$ 1,358,745	$ 481	$ 731,073	$ (46)	$ 798,157	$ (170,920)

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Basis of Presentation

3 Months Ended

Mar. 31, 2019

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of Presentation

Basis of Presentation

We prepared the accompanying condensed consolidated financial statements following the requirements of the Securities and Exchange Commission (“SEC”) and accounting principles generally accepted in the United States, or GAAP, for interim reporting. As permitted under those rules, certain footnotes or other financial information that are normally required by GAAP can be condensed or omitted for interim periods. Balance sheet amounts are as of March 31, 2019, and December 31, 2018, and operating result amounts are for the three months ended March 31, 2019, and 2018, respectively, and include all normal and recurring adjustments that we considered necessary for the fair summarized presentation of our financial position and operating results. As these are condensed financial statements, one should also read the financial statements and notes included in our latest Form 10-K for the year ended December 31, 2018. Revenues, expenses, assets and liabilities can vary during each quarter of the year. Therefore, the results and trends in these interim financial statements may not be the same as those for the full year.

Comprehensive income (loss) is defined as the change in equity of a business enterprise during a period from transactions, and other events and circumstances from non-owner sources and includes all components of net income (loss) and other comprehensive income (loss). We had no items of other comprehensive income (loss) for the three months ended March 31, 2019 and 2018.

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Accounting Standards and Significant Accounting Policies

3 Months Ended

Mar. 31, 2019

Accounting Policies [Abstract]

Accounting Standards and Significant Accounting Policies

Accounting Standards and Significant Accounting Policies

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Except for the accounting policies for leases recognition that were adjusted as a result of adopting ASU No. 2016-02, Leases ("Topic 842"), there have been no changes to our significant accounting policies described in the Annual Report on Form 10-K for the year ended December 31, 2018, filed with the SEC on February 20, 2019, that have had a material impact on our condensed consolidated financial statements and related notes.

USE OF ESTIMATES

The preparation of our financial statements in conformity with accounting principles generally accepted in the United States (“GAAP”) requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant items subject to such estimates and assumptions include revenue recognition, determining the nature and timing of satisfaction of performance obligations, and determining the standalone selling price ("SSP") of performance obligations, variable consideration, and other obligations such as returns and refunds; loss contingencies; the estimated useful life of deferred commissions; the carrying amount and estimated useful lives of intangible assets; the carrying amount of operating lease right-of-use assets and operating lease liabilities; determining share-based compensation expense; the valuation allowance for receivables; and determining the potential outcome of future tax consequences of events that have been recognized on our consolidated financial statements or tax returns. Actual results could differ from estimates.

REVENUE RECOGNITION

Nature of Products and Services

We earn revenue from software licenses, royalties, subscription-based services, software services, post-contract customer support (“PCS” or “maintenance”), hardware, and appraisal services. Revenue is recognized upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We determine revenue recognition through the following steps:

• Identification of the contract, or contracts, with a customer

• Identification of the performance obligations in the contract

• Determination of the transaction price

• Allocation of the transaction price to the performance obligations in the contract

• Recognition of revenue when, or as, we satisfy a performance obligation

Most of our software arrangements with customers contain multiple performance obligations that range from software licenses, installation, training, and consulting to software modification and customization to meet specific customer needs (services), hosting, and PCS. For these contracts, we account for individual performance obligations separately when they are distinct. We evaluate whether separate performance obligations can be distinct or should be accounted for as one performance obligation. Arrangements that include software services, such as training or installation, are evaluated to determine whether the customer can benefit from the services either on their own or together with other resources readily available to the customer and whether the services are separately identifiable from other promises in the contract. The transaction price is allocated to the distinct performance obligations on a relative SSP basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. Revenue is recognized net of allowances for sales adjustments and any taxes collected from customers, which are subsequently remitted to governmental authorities.

Significant Judgments:

Our contracts with customers often include multiple performance obligations to a customer. When a software arrangement (license or subscription) includes both software licenses and software services, judgment is required to determine whether the software license is considered distinct and accounted for separately, or not distinct and accounted for together with the software services and recognized over time.

The transaction price is allocated to the separate performance obligations on a relative SSP basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. We use a range of amounts to estimate SSP when we sell each of the products and services separately and need to determine whether there is a discount to be allocated based on the relative SSP of the various products and services. In instances where SSP is not directly observable, such as when we do not sell the product or service separately, we determine SSP using the expected cost-plus margin approach.

For arrangements that involve significant production, modification or customization of the software, or where software services otherwise cannot be considered distinct, we recognize revenue as control is transferred to the customer over time using progress-to-completion methods. Depending on the contract, we measure progress-to-completion primarily using labor hours incurred, or value added. The progress-to-completion method generally results in the recognition of reasonably consistent profit margins over the life of a contract because we can provide reasonably dependable estimates of contract billings and contract costs. We use the level of profit margin that is most likely to occur on a contract. If the most likely profit margin cannot be precisely determined, the lowest probable level of profit margin in the range of estimates is used until the results can be estimated more precisely. These arrangements are often implemented over an extended time period and occasionally require us to revise total cost estimates. Amounts recognized in revenue are calculated using the progress-to-completion measurement after giving effect to any changes in our cost estimates. Changes to total estimated contract costs, if any, are recorded in the period they are determined. Estimated losses on uncompleted contracts are recorded in the period in which we first determine that a loss is apparent.

Typically, the structure of our arrangements does not give rise to variable consideration. However, in those instances whereby variable consideration exists, we include in our estimates additional revenue for variable consideration when we believe we have an enforceable right, the amount can be estimated reliably and its realization is probable.

Refer to Note 13 - Disaggregation of Revenue for further information, including the economic factors that affect the nature, amount, timing, and uncertainty of revenue and cash flows of our various revenue categories.

Contract Balances:

Accounts receivable and allowance for doubtful accounts

Timing of revenue recognition may differ from the timing of invoicing to customers. We record an unbilled receivable when revenue is recognized prior to invoicing, or deferred revenue when revenue is recognized subsequent to invoicing. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. We record an unbilled receivable related to revenue recognized for on-premises licenses as we have an unconditional right to invoice and receive payment in the future related to those licenses.

At March 31, 2019 and December 31, 2018, total current and long-term accounts receivable, net of allowance for doubtful accounts, was $321.8 million and $314.9 million, respectively. We have recorded unbilled receivables of $113.1 million and $104.2 million at March 31, 2019, and December 31, 2018, respectively. Included in unbilled receivables are retention receivables of $13.4 million and $12.2 million at March 31, 2019, and December 31, 2018, respectively, which become payable upon the completion of the contract or completion of our fieldwork and formal hearings. Unbilled receivables expected to be collected within one year have been included with accounts receivable, current portion in the accompanying condensed consolidated balance sheets. Unbilled receivables and retention receivables expected to be collected past one year have been included with accounts receivable, long-term portion in the accompanying condensed consolidated balance sheets.

We maintain allowances for doubtful accounts, which are provided at the time the revenue is recognized. Since most of our customers are domestic governmental entities, we rarely incur a loss resulting from the inability of a customer to make required payments. Events or changes in circumstances that indicate the carrying amount for the allowances for doubtful accounts may require revision, include, but are not limited to, deterioration of a customer’s financial condition, failure to manage our customer’s expectations regarding the scope of the services to be delivered, and defects or errors in new versions or enhancements of our software products.

The following table summarizes the changes in the allowance for doubtful accounts(in thousands):

	Three Months Ended March 31, 2019
Balance, beginning of period December 31, 2018	$	4,647
Provisions for losses - accounts receivable	1,148
Collection of accounts previously written off	(545		)
Deductions for accounts charged off or credits issued	(558		)
Balance, end of period	$	4,692

LEASES

We determine if an arrangement is a lease at inception. Operating leases are included in operating lease right-of-use (“ROU”) assets, other current liabilities, and operating lease liabilities on our consolidated balance sheets. We currently do not have any finance lease arrangements.

Operating lease ROU assets and operating lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement date. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date of the lease in determining the present value of future payments. The operating lease ROU asset also includes any lease payments made and excludes lease incentives and initial direct costs incurred. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term. We have lease agreements with lease and non-lease components, which are generally accounted as a single lease component.

RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENTS

Leases. We adopted Topic 842 using the transition method that allows us to initially apply the guidance at the adoption date of January 1, 2019, and recognized a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. We used the package of practical expedients that allows us to not reassess: (1) lease classification for any expired or existing leases and (2) initial direct costs for any expired or existing leases. We did not elect to use the hindsight application for evaluating the life of the lease arrangement. The impacts of adoption are reflected in the financial information herein. For additional details, see Note 10 to our condensed consolidated financial statements.

The impact of Topic 842 on our consolidated balance sheet beginning January 1, 2019, included the recognition of ROU assets and lease liabilities for operating leases, while our accounting for finance leases remained substantially unchanged. We had no finance leases prior to the adoption of Topic 842 and currently do not have any.

Amounts recognized at January 1, 2019, for operating leases were as follows (in thousands):

	January 1, 2019
ROU Operating assets	$	15,633
Short-term lease liability	(4,344		)
Long-term lease liability	(12,405		)
Retained earnings	$	(1,116	)

No impact was recorded to the statement of income for the adoption of Topic 842.

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Acquisitions

3 Months Ended

Mar. 31, 2019

Business Combinations [Abstract]

Acquisitions

Acquisitions

On February 28, 2019, we acquired all of the capital stock of MP Holdings Parent, Inc. dba MicroPact ("MicroPact"), a leading provider of commercial off-the-shelf (COTS) solutions, including entellitrak®, a low-code application development platform for case management and business process management used extensively in the public sector. The total purchase price, net of cash acquired of $2.0 million, was approximately $204.2 million consisting of $197.5 million paid in cash, accrued contingent consideration of $7.0 million contingent upon the achievement of certain financial performance objectives, and $1.7 million accrued for certain holdbacks, subject to certain post-closing adjustments.

We have performed a preliminary valuation analysis of the fair market value of MicroPact’s assets and liabilities. The following table summarizes the allocation of the preliminary purchase price as of the acquisition date:

(In thousands)
Cash	$	1,983
Accounts receivable	11,852
Other current assets	8,979
Other noncurrent assets	10,417
Identifiable intangible assets	118,843
Goodwill	82,029
Accounts payable	(602		)
Accrued expenses	(2,432		)
Other noncurrent liabilities	(8,879		)
Deferred revenue	(9,898		)
Deferred tax liabilities, net	(6,144		)
Total consideration	$	206,148

In connection with this transaction, we acquired total tangible assets of $33.2 million and assumed liabilities of approximately $21.8 million. We recorded goodwill of $82.0 million, none of which is expected to be deductible for tax purposes, and other identifiable intangible assets of approximately $118.8 million. The $118.8 million of intangible assets are attributable to customer relationships, acquired software, trade name and favorable fair value of an operating lease and will be amortized over a weighted average period of approximately 10 years. We recorded deferred tax liabilities of $6.1 million related to estimated fair value allocations. The acquisition of MicroPact augments Tyler's product solutions, positions us in new practice areas such as health and human services, and presents opportunities to expand our business across new and complementary markets. Tyler intends to expand its total addressable market through MicroPact's strong presence in the federal market. Therefore, the goodwill of $82.0 million arising from this acquisition is primarily attributed to our ability to generate increased revenues, earnings and cash flow by expanding our addressable market and client base.

The following unaudited pro forma consolidated operating results information has been prepared as if the MicroPact acquisition had occurred at January 1, 2018, after giving effect to certain adjustments, including amortization of intangibles, interest, transaction costs and tax effects.

	Three Months Ended March 31,
	2019		2018
Revenues	$	258,864	$	238,533
Net income	26,378		36,282
Basic earnings per share	0.69		0.95
Diluted earnings per share	$	0.67	$	0.91

Pro forma information above does not include acquisitions that are not considered material to our results of operations. The pro forma information does not purport to represent what our results of operations actually would have been had such transaction occurred on the date specified or to project our results of operations for any future period.

On February 1, 2019, we acquired all the assets of Civic, LLC ("MyCivic"), a company that provides software solutions to connect communities. The purchase price was $3.7 million of which $3.6 million was paid in cash and approximately $90,000 was accrued for a working capital holdback.

As of March 31, 2019, the purchase price allocations for MicroPact and MyCivic are not yet complete. The preliminary estimates of fair value assumed at the acquisition date for intangible assets, deferred revenue, accrued contingent consideration, accrued holdbacks and related deferred taxes are subject to change as valuations are finalized. The operating results of MicroPact and MyCivic are included in the operating results of the Enterprise Software segment since their respective dates of acquisition. Revenues from MicroPact included in Tyler's results of operations were approximately $5.5 million and the net loss was $0.4 million for the three months ended March 31, 2019. Revenues and operating results from MyCivic included in 2019 results were not significant. As of March 31, 2019, we incurred fees of approximately $695,000 for financial advisory, legal, accounting, due diligence, valuation and other various services necessary to complete these acquisitions. These fees were expensed in 2019 and are included in selling, general and administrative expenses.

Our balance sheet as of March 31, 2019, reflects the allocation of the purchase price to the assets acquired based on their fair value at the date of each acquisition. The fair value of the assets and liabilities acquired are based on valuations using Level III, unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

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Shareholders' Equity

3 Months Ended

Mar. 31, 2019

Equity [Abstract]

Shareholders' Equity

Shareholders’ Equity

The following table details activity in our common stock (in thousands):

	Three Months Ended March 31,
	2019					2018
	Shares		Amount			Shares	Amount
Purchases of treasury shares	(72	)	$	(14,289	)	—	$	—
Stock option exercises	94		6,564			350	19,298
Employee stock plan purchases	15		2,349			12	1,798
Restricted stock units vested, net of withheld shares upon award settlement	10		$	(1,373	)	—	$	—

As of March 31, 2019, we had authorization from our board of directors to repurchase up to 2.6 million additional shares of our common stock.

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Deferred Commissions

3 Months Ended

Mar. 31, 2019

Revenue from Contract with Customer [Abstract]

Deferred Commissions

Deferred CommissionsSales commissions earned by our sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of associated revenue over a period of benefit that we have determined to be three to seven years. Deferred commissions were $23.6 million and $21.9 million as of March 31, 2019, and December 31, 2018, respectively. Amortization expense was $3.8 million for the three months ended March 31, 2019, and $3.5 million for the three months ended March 31, 2018. There were no indicators of impairment in relation to the costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion and non-current other assets for the long-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in selling, general and administrative expenses in the accompanying condensed consolidated statements of income.Disaggregation of Revenue

The tables below show disaggregation of revenue into categories that reflect how economic factors affect the nature, amount, timing, and uncertainty of revenue and cash flows.

Timing of Revenue Recognition

Timing of revenue recognition by revenue category during the period is as follows (in thousands):

For the three months ended March 31, 2019
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	16,910	$	4,883	$	21,793
Subscriptions	—		67,275		67,275
Software services	—		48,443		48,443
Maintenance	—		100,152		100,152
Appraisal services	—		5,214		5,214
Hardware and other	4,189		—		4,189
Total	$	21,099	$	225,967	$	247,066

For the three months ended March 31, 2018
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	19,063	$	3,713	$	22,776
Subscriptions	—		49,028		49,028
Software services	—		45,939		45,939
Maintenance	—		93,897		93,897
Appraisal services	—		5,394		5,394
Hardware and other	4,140		—		4,140
Total	$	23,203	$	197,971	$	221,174

Recurring Revenue

The majority of our revenue is comprised of recurring revenues from maintenance and subscriptions. Virtually all of our on-premises software clients contract with us for maintenance and support, which provides us with a significant source of recurring revenue. We generally provide maintenance and support for our on-premises clients under annual, or in some cases, multi-year contracts. The contract terms for subscription arrangements range from one to 10 years but are typically contracted for initial periods of three to five years, providing a significant source of recurring revenues on an annual basis. Non-recurring revenues are derived for all other revenue categories.

Recurring revenues and non-recurring revenues recognized during the period are as follows (in thousands):

For the three months ended March 31, 2019
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	158,654	$	8,773	$	—		$	167,427
Non-recurring revenues	65,168		14,474		(3		)	79,639
Intercompany	3,553		—		(3,553		)	—
Total revenues	$	227,375	$	23,247	$	(3,556	)	$	247,066

For the three months ended March 31, 2018
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	134,496	$	8,429	$	—		$	142,925
Non-recurring revenues	64,775		13,134		340			78,249
Intercompany	3,237		—		(3,237		)	—
Total revenues	$	202,508	$	21,563	$	(2,897	)	$	221,174

Deferred Revenue and Performance Obligations

Total deferred revenue, including long-term, by segment is as follows (in thousands):

	March 31, 2019		December 31, 2018
Enterprise Software	$	298,184	$	327,521
Appraisal and Tax	21,589		20,018
Corporate	569		3,397
Totals	$	320,342	$	350,936

Changes in total deferred revenue, including long-term, were as follows (in thousands):

	March 31, 2019
Balance, beginning of period December 31, 2018	$	350,936
Deferral of revenue	167,975
Recognition of deferred revenue	(198,569		)
Balance, end of period	$	320,342

Transaction Price Allocated to the Remaining Performance Obligations

The aggregate amount of transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized ("Backlog"), which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Backlog as of March 31, 2019, was $1.3 billion, of which we expect to recognize approximately 50% as revenue over the next 12 months and the remainder thereafter.

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Other Assets

3 Months Ended

Mar. 31, 2019

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Other Assets

Other Assets

Cash and cash equivalents consist of cash on deposit with several domestic banks and money market funds.

As of March 31, 2019, we have $81.0 million in investment grade corporate and municipal bonds with maturity dates ranging through 2022. We intend to hold these bonds to maturity and have classified them as such. We believe cost approximates fair value because of the relatively short duration of these investments. The fair values of these securities are considered Level II as they are based on inputs from quoted prices in markets that are not active or other observable market data. These investments are included in short-term investments and non-current investments and other assets.

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Revolving Line of Credit

3 Months Ended

Mar. 31, 2019

Debt Disclosure [Abstract]

Revolving Line of Credit

Revolving Line of Credit

On November 16, 2015, we entered into a $300 million credit agreement with various lender parties and Wells Fargo Bank, National Association, as Administrative Agent (the “Credit Facility”). The Credit Facility provides for a revolving credit line up to $300 million, including a $10 million sublimit for letters of credit. The Credit Facility matures on November 16, 2020. Borrowings under the Credit Facility may be used for general corporate purposes, including working capital requirements, acquisitions and share repurchases.

Borrowings under the Credit Facility bear interest at a rate of either (1) Wells Fargo Bank’s prime rate (subject to certain higher rate determinations) plus a margin of 0.25% to 1.00% or (2) the 30, 60, 90 or 180 day LIBOR rate plus a margin of 1.25% to 2.00%. As of March 31, 2019, the interest rates were 5.75% under the Wells Fargo Bank's prime rate. The Credit Facility is secured by substantially all of our assets. The Credit Facility requires us to maintain certain financial ratios and other financial conditions and prohibits us from making certain investments, advances, cash dividends or loans, and limits incurrence of additional indebtedness and liens. As of March 31, 2019, we were in compliance with those covenants.

As of March 31, 2019, we had outstanding borrowings of $85.0 million at interest rates of approximately 3.80%, under a 30-day LIBOR contract. As of March 31, 2019, available borrowing capacity under the Credit Facility was $215.0 million.

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Income Tax Provision

3 Months Ended

Mar. 31, 2019

Income Tax Disclosure [Abstract]

Income Tax Provision

Income Tax Provision

We had an effective income tax rate of 22.0% for the three months ended March 31, 2019, compared to 4.1% for the three months ended March 31, 2018. The effective income tax rates for the periods presented were different from the statutory United States federal income tax rate of 21% due to excess tax benefits related to stock option exercises, state income taxes, non-deductible business expenses, and the tax benefit of research tax credits. The excess tax benefit related to stock option exercises realized was $1.7 million for the three months ended March 31, 2019, compared to $9.1 million for the three months ended March 31, 2018. Excluding the excess tax benefits, the effective rate was 26.8% for the three months ended March 31, 2019, compared to 27.2% for the three months ended March 31, 2018.

The increase in the effective tax rate for the three months ended March 31, 2019, as compared to the same period in 2018 was principally due to the decrease in excess tax benefit related to stock option exercises.

We made tax payments of $88,000 and $218,000 in the three months ended March 31, 2019, and 2018, respectively.

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Earnings Per Share

3 Months Ended

Mar. 31, 2019

Earnings Per Share [Abstract]

Earnings Per Share

Earnings Per Share

The following table details the reconciliation of basic earnings per share to diluted earnings per share (in thousands):

	Three Months Ended March 31,
	2019		2018
Numerator for basic and diluted earnings per share:
Net income	$	27,348	$	37,825
Denominator:
Weighted-average basic common shares outstanding	38,308		38,002
Assumed conversion of dilutive securities:
Stock awards	1,277		1,834
Denominator for diluted earnings per share    - Adjusted weighted-average shares	39,585		39,836
Earnings per common share:
Basic	$	0.71	$	1.00
Diluted	$	0.69	$	0.95

For the three months ended March 31, 2019 and March 31, 2018, stock awards representing the right to purchase common stock of approximately 1,253,000 shares and 1,111,000 shares, respectively, were not included in the computation of diluted earnings per share because their inclusion would have had an antidilutive effect.

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Leases

3 Months Ended

Mar. 31, 2019

Leases [Abstract]

Leases

Leases

We lease office facilities for use in our operations, as well as transportation and other equipment. Most of our leases are non-cancelable operating lease agreements and they expire from one year to seven years. Some of these leases include options to extend for up to 10 years.We had no finance leases and no related party lease agreements as of March 31, 2019. Operating lease cost was approximately $2.1 million for the three months ended March 31, 2019 and $1.6 million for the three months ended March 31, 2018.

The components of operating lease expense were as follows (in thousands):

Lease Costs	Financial Statement Classification	Three Months Ended March 31,
		2019
Operating lease cost	Selling, general and administrative expenses	$	1,370
Short-term lease cost	Selling, general and administrative expenses	570
Variable lease cost	Selling, general and administrative expenses	163
Net lease cost		$	2,103

As of March 31, 2019, ROU lease assets and lease liabilities for our operating leases were recorded in the condensed consolidated balance sheet as follows (in thousands):

	March 31, 2019
	2019
Assets:
Operating lease right-of-use assets	$	20,067
Liabilities:
Operating leases, short-term	5,777
Operating leases, long-term	18,956
Total lease liabilities	$	24,733

Supplemental information related to leases was as follows (in thousands):

Other Information	Three Months Ended March 31,
	2019
Cash Flows:
Cash paid amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	1,530
Lease Term and Discount Rate:
Weighted average remaining lease term (years)	5
Weighted average discount rate	4.00		%

As of March 31, 2019, maturities of lease liabilities were as follows (in thousands):

Year ending December 31,	Amount
2019 (Remaining 2019)	$	5,316
2020	6,579
2021	5,293
2022	3,375
2023	2,716
Thereafter	3,989
Total lease payments	27,268
Less: Interest	(2,535		)
Present value of operating lease liabilities	$	24,733

As of December 31, 2018, the future minimum lease commitments related to lease agreements under Topic 840, the predecessor of Topic 842, were as follows (in thousands):

Year ending December 31,	Amount
2019	$	5,994
2020	5,146
2021	3,976
2022	1,925
2023	1,164
Thereafter	2,132
Total	$	20,337

We own office buildings in Bangor, Falmouth and Yarmouth, Maine; Lubbock and Plano, Texas; Troy, Michigan; Latham, New York; and Moraine, Ohio. We lease space in some of these buildings to third-party tenants. The property we lease to others under operating leases consists primarily of specific facilities where one tenant obtains substantially all of the economic benefit from the asset and has the right to direct the use of the asset. These non-cancelable leases expire between 2019 and 2025, some of which have options to extend the lease for up to five years. We determine if an arrangement is a lease at inception. None of our leases allow the lessee to purchase the leased asset.

Rental income for the three months ended March 31, 2019 totaled $284,000 and for the three months ended March 31, 2018 totaled $357,000. Rental income is included in Other revenue on the condensed consolidated statement of income. Future minimum operating rental income based on contractual agreements are as follows (in thousands):

Year ending December 31,	Amount
2019 (Remaining 2019)	$	998
2020	1,341
2021	1,372
2022	1,402
2023	1,432
Thereafter	2,395
Total	$	8,940

As of March 31, 2019, we had no additional significant operating or finance leases that had not yet commenced.

Leases

Leases

We lease office facilities for use in our operations, as well as transportation and other equipment. Most of our leases are non-cancelable operating lease agreements and they expire from one year to seven years. Some of these leases include options to extend for up to 10 years.We had no finance leases and no related party lease agreements as of March 31, 2019. Operating lease cost was approximately $2.1 million for the three months ended March 31, 2019 and $1.6 million for the three months ended March 31, 2018.

The components of operating lease expense were as follows (in thousands):

Lease Costs	Financial Statement Classification	Three Months Ended March 31,
		2019
Operating lease cost	Selling, general and administrative expenses	$	1,370
Short-term lease cost	Selling, general and administrative expenses	570
Variable lease cost	Selling, general and administrative expenses	163
Net lease cost		$	2,103

As of March 31, 2019, ROU lease assets and lease liabilities for our operating leases were recorded in the condensed consolidated balance sheet as follows (in thousands):

	March 31, 2019
	2019
Assets:
Operating lease right-of-use assets	$	20,067
Liabilities:
Operating leases, short-term	5,777
Operating leases, long-term	18,956
Total lease liabilities	$	24,733

Supplemental information related to leases was as follows (in thousands):

Other Information	Three Months Ended March 31,
	2019
Cash Flows:
Cash paid amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	1,530
Lease Term and Discount Rate:
Weighted average remaining lease term (years)	5
Weighted average discount rate	4.00		%

As of March 31, 2019, maturities of lease liabilities were as follows (in thousands):

Year ending December 31,	Amount
2019 (Remaining 2019)	$	5,316
2020	6,579
2021	5,293
2022	3,375
2023	2,716
Thereafter	3,989
Total lease payments	27,268
Less: Interest	(2,535		)
Present value of operating lease liabilities	$	24,733

As of December 31, 2018, the future minimum lease commitments related to lease agreements under Topic 840, the predecessor of Topic 842, were as follows (in thousands):

Year ending December 31,	Amount
2019	$	5,994
2020	5,146
2021	3,976
2022	1,925
2023	1,164
Thereafter	2,132
Total	$	20,337

We own office buildings in Bangor, Falmouth and Yarmouth, Maine; Lubbock and Plano, Texas; Troy, Michigan; Latham, New York; and Moraine, Ohio. We lease space in some of these buildings to third-party tenants. The property we lease to others under operating leases consists primarily of specific facilities where one tenant obtains substantially all of the economic benefit from the asset and has the right to direct the use of the asset. These non-cancelable leases expire between 2019 and 2025, some of which have options to extend the lease for up to five years. We determine if an arrangement is a lease at inception. None of our leases allow the lessee to purchase the leased asset.

Rental income for the three months ended March 31, 2019 totaled $284,000 and for the three months ended March 31, 2018 totaled $357,000. Rental income is included in Other revenue on the condensed consolidated statement of income. Future minimum operating rental income based on contractual agreements are as follows (in thousands):

Year ending December 31,	Amount
2019 (Remaining 2019)	$	998
2020	1,341
2021	1,372
2022	1,402
2023	1,432
Thereafter	2,395
Total	$	8,940

As of March 31, 2019, we had no additional significant operating or finance leases that had not yet commenced.

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Share-Based Compensation

3 Months Ended

Mar. 31, 2019

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Share-Based Compensation

Share-Based Compensation

The following table summarizes share-based compensation expense related to share-based awards recorded in the condensed consolidated statements of income, pursuant to ASC 718, Stock Compensation (in thousands):

	Three Months Ended March 31,
	2019		2018
Cost of software services, maintenance and subscriptions	$	3,798	$	2,776
Selling, general and administrative expenses	10,618		7,781
Total share-based compensation expense	$	14,416	$	10,557

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Segment and Related Information

3 Months Ended

Mar. 31, 2019

Segment Reporting [Abstract]

Segment and Related Information

Segment and Related Information

We provide integrated information management solutions and services for the public sector, with a focus on local governments.

We provide our software systems and services and appraisal services through five business units, which focus on the following products:

• financial management, education and planning, regulatory and maintenance software solutions;

• financial management, municipal courts, planning, regulatory and maintenance, and land and vital records management software solutions;

• courts and justice and public safety software solutions;

• data and insights solutions; and

• appraisal and tax software solutions and property appraisal services.

In accordance with ASC 280-10, Segment Reporting, the financial management, education and planning, regulatory and maintenance software solutions unit; financial management, municipal courts, planning, regulatory and maintenance, and land and vital records management software solutions unit; courts and justice and public safety software solutions unit; and the data and insights solutions unit meet the criteria for aggregation and are presented in one reportable segment, the Enterprise Software (“ES”) segment. The ES segment provides municipal and county governments and schools with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as financial management and courts and justice processes; public safety; planning, regulatory and maintenance; land and vital records management, and data analytics. The Appraisal and Tax (“A&T”) segment provides systems and software that automate the appraisal and assessment of real and personal property as well as property appraisal outsourcing services for local governments and taxing authorities. Property appraisal outsourcing services include: the physical inspection of commercial and residential properties; data collection and processing; computer analysis for property valuation; preparation of tax rolls; community education; and arbitration between taxpayers and the assessing jurisdiction.

We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Segment operating income for corporate primarily consists of compensation costs for the executive management team and certain accounting and administrative staff and share-based compensation expense for the entire company. Corporate segment operating income also includes revenues and expenses related to a company-wide user conference.

For the three months ended March 31, 2019
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Revenues
Software licenses and royalties	$	19,011	$	2,782	$	—		$	21,793
Subscriptions	64,642		2,633		—			67,275
Software services	41,967		6,476		—			48,443
Maintenance	94,012		6,140		—			100,152
Appraisal services	—		5,214		—			5,214
Hardware and other	4,190		2		(3		)	4,189
Intercompany	3,553		—		(3,553		)	—
Total revenues	$	227,375	$	23,247	$	(3,556	)	$	247,066
Segment operating income	$	57,034	$	5,535	$	(16,546	)	$	46,023

For the three months ended March 31, 2018
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Revenues
Software licenses and royalties	$	20,689	$	2,087	$	—		$	22,776
Subscriptions	46,683		2,345		—			49,028
Software services	40,286		5,653		—			45,939
Maintenance	87,813		6,084		—			93,897
Appraisal services	—		5,394		—			5,394
Hardware and other	3,800		—		340			4,140
Intercompany	3,237		—		(3,237		)	—
Total revenues	$	202,508	$	21,563	$	(2,897	)	$	221,174
Segment operating income	$	56,615	$	4,647	$	(13,727	)	$	47,535

	Three Months Ended March 31,
Reconciliation of reportable segment operating income to the Company's consolidated totals:	2019			2018
Total segment operating income	$	46,023		$	47,535
Amortization of acquired software	(6,682		)	(5,382		)
Amortization of other intangibles	(4,850		)	(3,315		)
Other income (expense), net	586			599
Income before income taxes	$	35,077		$	39,437

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Disaggregation of Revenue

3 Months Ended

Mar. 31, 2019

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

Deferred CommissionsSales commissions earned by our sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of associated revenue over a period of benefit that we have determined to be three to seven years. Deferred commissions were $23.6 million and $21.9 million as of March 31, 2019, and December 31, 2018, respectively. Amortization expense was $3.8 million for the three months ended March 31, 2019, and $3.5 million for the three months ended March 31, 2018. There were no indicators of impairment in relation to the costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion and non-current other assets for the long-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in selling, general and administrative expenses in the accompanying condensed consolidated statements of income.Disaggregation of Revenue

The tables below show disaggregation of revenue into categories that reflect how economic factors affect the nature, amount, timing, and uncertainty of revenue and cash flows.

Timing of Revenue Recognition

Timing of revenue recognition by revenue category during the period is as follows (in thousands):

For the three months ended March 31, 2019
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	16,910	$	4,883	$	21,793
Subscriptions	—		67,275		67,275
Software services	—		48,443		48,443
Maintenance	—		100,152		100,152
Appraisal services	—		5,214		5,214
Hardware and other	4,189		—		4,189
Total	$	21,099	$	225,967	$	247,066

For the three months ended March 31, 2018
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	19,063	$	3,713	$	22,776
Subscriptions	—		49,028		49,028
Software services	—		45,939		45,939
Maintenance	—		93,897		93,897
Appraisal services	—		5,394		5,394
Hardware and other	4,140		—		4,140
Total	$	23,203	$	197,971	$	221,174

Recurring Revenue

The majority of our revenue is comprised of recurring revenues from maintenance and subscriptions. Virtually all of our on-premises software clients contract with us for maintenance and support, which provides us with a significant source of recurring revenue. We generally provide maintenance and support for our on-premises clients under annual, or in some cases, multi-year contracts. The contract terms for subscription arrangements range from one to 10 years but are typically contracted for initial periods of three to five years, providing a significant source of recurring revenues on an annual basis. Non-recurring revenues are derived for all other revenue categories.

Recurring revenues and non-recurring revenues recognized during the period are as follows (in thousands):

For the three months ended March 31, 2019
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	158,654	$	8,773	$	—		$	167,427
Non-recurring revenues	65,168		14,474		(3		)	79,639
Intercompany	3,553		—		(3,553		)	—
Total revenues	$	227,375	$	23,247	$	(3,556	)	$	247,066

For the three months ended March 31, 2018
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	134,496	$	8,429	$	—		$	142,925
Non-recurring revenues	64,775		13,134		340			78,249
Intercompany	3,237		—		(3,237		)	—
Total revenues	$	202,508	$	21,563	$	(2,897	)	$	221,174

Deferred Revenue and Performance Obligations

Total deferred revenue, including long-term, by segment is as follows (in thousands):

	March 31, 2019		December 31, 2018
Enterprise Software	$	298,184	$	327,521
Appraisal and Tax	21,589		20,018
Corporate	569		3,397
Totals	$	320,342	$	350,936

Changes in total deferred revenue, including long-term, were as follows (in thousands):

	March 31, 2019
Balance, beginning of period December 31, 2018	$	350,936
Deferral of revenue	167,975
Recognition of deferred revenue	(198,569		)
Balance, end of period	$	320,342

Transaction Price Allocated to the Remaining Performance Obligations

The aggregate amount of transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized ("Backlog"), which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Backlog as of March 31, 2019, was $1.3 billion, of which we expect to recognize approximately 50% as revenue over the next 12 months and the remainder thereafter.

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Deferred Revenue and Performance Obligations

3 Months Ended

Mar. 31, 2019

Revenue from Contract with Customer [Abstract]

Deferred Revenue and Performance Obligations

Deferred CommissionsSales commissions earned by our sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of associated revenue over a period of benefit that we have determined to be three to seven years. Deferred commissions were $23.6 million and $21.9 million as of March 31, 2019, and December 31, 2018, respectively. Amortization expense was $3.8 million for the three months ended March 31, 2019, and $3.5 million for the three months ended March 31, 2018. There were no indicators of impairment in relation to the costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion and non-current other assets for the long-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in selling, general and administrative expenses in the accompanying condensed consolidated statements of income.Disaggregation of Revenue

The tables below show disaggregation of revenue into categories that reflect how economic factors affect the nature, amount, timing, and uncertainty of revenue and cash flows.

Timing of Revenue Recognition

Timing of revenue recognition by revenue category during the period is as follows (in thousands):

For the three months ended March 31, 2019
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	16,910	$	4,883	$	21,793
Subscriptions	—		67,275		67,275
Software services	—		48,443		48,443
Maintenance	—		100,152		100,152
Appraisal services	—		5,214		5,214
Hardware and other	4,189		—		4,189
Total	$	21,099	$	225,967	$	247,066

For the three months ended March 31, 2018
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	19,063	$	3,713	$	22,776
Subscriptions	—		49,028		49,028
Software services	—		45,939		45,939
Maintenance	—		93,897		93,897
Appraisal services	—		5,394		5,394
Hardware and other	4,140		—		4,140
Total	$	23,203	$	197,971	$	221,174

Recurring Revenue

The majority of our revenue is comprised of recurring revenues from maintenance and subscriptions. Virtually all of our on-premises software clients contract with us for maintenance and support, which provides us with a significant source of recurring revenue. We generally provide maintenance and support for our on-premises clients under annual, or in some cases, multi-year contracts. The contract terms for subscription arrangements range from one to 10 years but are typically contracted for initial periods of three to five years, providing a significant source of recurring revenues on an annual basis. Non-recurring revenues are derived for all other revenue categories.

Recurring revenues and non-recurring revenues recognized during the period are as follows (in thousands):

For the three months ended March 31, 2019
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	158,654	$	8,773	$	—		$	167,427
Non-recurring revenues	65,168		14,474		(3		)	79,639
Intercompany	3,553		—		(3,553		)	—
Total revenues	$	227,375	$	23,247	$	(3,556	)	$	247,066

For the three months ended March 31, 2018
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	134,496	$	8,429	$	—		$	142,925
Non-recurring revenues	64,775		13,134		340			78,249
Intercompany	3,237		—		(3,237		)	—
Total revenues	$	202,508	$	21,563	$	(2,897	)	$	221,174

Deferred Revenue and Performance Obligations

Total deferred revenue, including long-term, by segment is as follows (in thousands):

	March 31, 2019		December 31, 2018
Enterprise Software	$	298,184	$	327,521
Appraisal and Tax	21,589		20,018
Corporate	569		3,397
Totals	$	320,342	$	350,936

Changes in total deferred revenue, including long-term, were as follows (in thousands):

	March 31, 2019
Balance, beginning of period December 31, 2018	$	350,936
Deferral of revenue	167,975
Recognition of deferred revenue	(198,569		)
Balance, end of period	$	320,342

Transaction Price Allocated to the Remaining Performance Obligations

The aggregate amount of transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized ("Backlog"), which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Backlog as of March 31, 2019, was $1.3 billion, of which we expect to recognize approximately 50% as revenue over the next 12 months and the remainder thereafter.

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Commitments and Contingencies

3 Months Ended

Mar. 31, 2019

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

Commitments and ContingenciesOther than routine litigation incidental to our business, there are no material legal proceedings pending to which we are party or to which any of our properties are subject.

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Accounting Standards and Significant Accounting Policies (Policies)

3 Months Ended

Mar. 31, 2019

Accounting Policies [Abstract]

Use of estimates

USE OF ESTIMATES

The preparation of our financial statements in conformity with accounting principles generally accepted in the United States (“GAAP”) requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant items subject to such estimates and assumptions include revenue recognition, determining the nature and timing of satisfaction of performance obligations, and determining the standalone selling price ("SSP") of performance obligations, variable consideration, and other obligations such as returns and refunds; loss contingencies; the estimated useful life of deferred commissions; the carrying amount and estimated useful lives of intangible assets; the carrying amount of operating lease right-of-use assets and operating lease liabilities; determining share-based compensation expense; the valuation allowance for receivables; and determining the potential outcome of future tax consequences of events that have been recognized on our consolidated financial statements or tax returns. Actual results could differ from estimates.

Revenue recognition

REVENUE RECOGNITION

Nature of Products and Services

We earn revenue from software licenses, royalties, subscription-based services, software services, post-contract customer support (“PCS” or “maintenance”), hardware, and appraisal services. Revenue is recognized upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We determine revenue recognition through the following steps:

• Identification of the contract, or contracts, with a customer

• Identification of the performance obligations in the contract

• Determination of the transaction price

• Allocation of the transaction price to the performance obligations in the contract

• Recognition of revenue when, or as, we satisfy a performance obligation

Most of our software arrangements with customers contain multiple performance obligations that range from software licenses, installation, training, and consulting to software modification and customization to meet specific customer needs (services), hosting, and PCS. For these contracts, we account for individual performance obligations separately when they are distinct. We evaluate whether separate performance obligations can be distinct or should be accounted for as one performance obligation. Arrangements that include software services, such as training or installation, are evaluated to determine whether the customer can benefit from the services either on their own or together with other resources readily available to the customer and whether the services are separately identifiable from other promises in the contract. The transaction price is allocated to the distinct performance obligations on a relative SSP basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. Revenue is recognized net of allowances for sales adjustments and any taxes collected from customers, which are subsequently remitted to governmental authorities.

Significant Judgments:

Our contracts with customers often include multiple performance obligations to a customer. When a software arrangement (license or subscription) includes both software licenses and software services, judgment is required to determine whether the software license is considered distinct and accounted for separately, or not distinct and accounted for together with the software services and recognized over time.

The transaction price is allocated to the separate performance obligations on a relative SSP basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. We use a range of amounts to estimate SSP when we sell each of the products and services separately and need to determine whether there is a discount to be allocated based on the relative SSP of the various products and services. In instances where SSP is not directly observable, such as when we do not sell the product or service separately, we determine SSP using the expected cost-plus margin approach.

For arrangements that involve significant production, modification or customization of the software, or where software services otherwise cannot be considered distinct, we recognize revenue as control is transferred to the customer over time using progress-to-completion methods. Depending on the contract, we measure progress-to-completion primarily using labor hours incurred, or value added. The progress-to-completion method generally results in the recognition of reasonably consistent profit margins over the life of a contract because we can provide reasonably dependable estimates of contract billings and contract costs. We use the level of profit margin that is most likely to occur on a contract. If the most likely profit margin cannot be precisely determined, the lowest probable level of profit margin in the range of estimates is used until the results can be estimated more precisely. These arrangements are often implemented over an extended time period and occasionally require us to revise total cost estimates. Amounts recognized in revenue are calculated using the progress-to-completion measurement after giving effect to any changes in our cost estimates. Changes to total estimated contract costs, if any, are recorded in the period they are determined. Estimated losses on uncompleted contracts are recorded in the period in which we first determine that a loss is apparent.

Typically, the structure of our arrangements does not give rise to variable consideration. However, in those instances whereby variable consideration exists, we include in our estimates additional revenue for variable consideration when we believe we have an enforceable right, the amount can be estimated reliably and its realization is probable.

Contract balances

Contract Balances:

Accounts receivable and allowance for doubtful accounts

Timing of revenue recognition may differ from the timing of invoicing to customers. We record an unbilled receivable when revenue is recognized prior to invoicing, or deferred revenue when revenue is recognized subsequent to invoicing. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. We record an unbilled receivable related to revenue recognized for on-premises licenses as we have an unconditional right to invoice and receive payment in the future related to those licenses.

At March 31, 2019 and December 31, 2018, total current and long-term accounts receivable, net of allowance for doubtful accounts, was $321.8 million and $314.9 million, respectively. We have recorded unbilled receivables of $113.1 million and $104.2 million at March 31, 2019, and December 31, 2018, respectively. Included in unbilled receivables are retention receivables of $13.4 million and $12.2 million at March 31, 2019, and December 31, 2018, respectively, which become payable upon the completion of the contract or completion of our fieldwork and formal hearings. Unbilled receivables expected to be collected within one year have been included with accounts receivable, current portion in the accompanying condensed consolidated balance sheets. Unbilled receivables and retention receivables expected to be collected past one year have been included with accounts receivable, long-term portion in the accompanying condensed consolidated balance sheets.

We maintain allowances for doubtful accounts, which are provided at the time the revenue is recognized. Since most of our customers are domestic governmental entities, we rarely incur a loss resulting from the inability of a customer to make required payments. Events or changes in circumstances that indicate the carrying amount for the allowances for doubtful accounts may require revision, include, but are not limited to, deterioration of a customer’s financial condition, failure to manage our customer’s expectations regarding the scope of the services to be delivered, and defects or errors in new versions or enhancements of our software products.

Leases

LEASES

We determine if an arrangement is a lease at inception. Operating leases are included in operating lease right-of-use (“ROU”) assets, other current liabilities, and operating lease liabilities on our consolidated balance sheets. We currently do not have any finance lease arrangements.

Operating lease ROU assets and operating lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement date. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date of the lease in determining the present value of future payments. The operating lease ROU asset also includes any lease payments made and excludes lease incentives and initial direct costs incurred. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term. We have lease agreements with lease and non-lease components, which are generally accounted as a single lease component.

Recently adopted accounting pronouncements

RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENTS

Leases. We adopted Topic 842 using the transition method that allows us to initially apply the guidance at the adoption date of January 1, 2019, and recognized a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. We used the package of practical expedients that allows us to not reassess: (1) lease classification for any expired or existing leases and (2) initial direct costs for any expired or existing leases. We did not elect to use the hindsight application for evaluating the life of the lease arrangement. The impacts of adoption are reflected in the financial information herein. For additional details, see Note 10 to our condensed consolidated financial statements.

The impact of Topic 842 on our consolidated balance sheet beginning January 1, 2019, included the recognition of ROU assets and lease liabilities for operating leases, while our accounting for finance leases remained substantially unchanged. We had no finance leases prior to the adoption of Topic 842 and currently do not have any.

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Accounting Standards and Significant Accounting Policies (Tables)

3 Months Ended

Mar. 31, 2019

Accounting Policies [Abstract]

Schedule of summary the changes in the allowances for doubtful accounts

The following table summarizes the changes in the allowance for doubtful accounts(in thousands):

	Three Months Ended March 31, 2019
Balance, beginning of period December 31, 2018	$	4,647
Provisions for losses - accounts receivable	1,148
Collection of accounts previously written off	(545		)
Deductions for accounts charged off or credits issued	(558		)
Balance, end of period	$	4,692

Schedule of new accounting pronouncements

Amounts recognized at January 1, 2019, for operating leases were as follows (in thousands):

	January 1, 2019
ROU Operating assets	$	15,633
Short-term lease liability	(4,344		)
Long-term lease liability	(12,405		)
Retained earnings	$	(1,116	)

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Acquisitions (Tables)

3 Months Ended

Mar. 31, 2019

Business Combinations [Abstract]

Schedule of the allocation of the preliminary purchase price as of the acquisition date

We have performed a preliminary valuation analysis of the fair market value of MicroPact’s assets and liabilities. The following table summarizes the allocation of the preliminary purchase price as of the acquisition date:

(In thousands)
Cash	$	1,983
Accounts receivable	11,852
Other current assets	8,979
Other noncurrent assets	10,417
Identifiable intangible assets	118,843
Goodwill	82,029
Accounts payable	(602		)
Accrued expenses	(2,432		)
Other noncurrent liabilities	(8,879		)
Deferred revenue	(9,898		)
Deferred tax liabilities, net	(6,144		)
Total consideration	$	206,148

Schedule of pro forma information

The following unaudited pro forma consolidated operating results information has been prepared as if the MicroPact acquisition had occurred at January 1, 2018, after giving effect to certain adjustments, including amortization of intangibles, interest, transaction costs and tax effects.

	Three Months Ended March 31,
	2019		2018
Revenues	$	258,864	$	238,533
Net income	26,378		36,282
Basic earnings per share	0.69		0.95
Diluted earnings per share	$	0.67	$	0.91

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Shareholders' Equity (Tables)

3 Months Ended

Mar. 31, 2019

Equity [Abstract]

Summary of details activity in our common stock

The following table details activity in our common stock (in thousands):

	Three Months Ended March 31,
	2019					2018
	Shares		Amount			Shares	Amount
Purchases of treasury shares	(72	)	$	(14,289	)	—	$	—
Stock option exercises	94		6,564			350	19,298
Employee stock plan purchases	15		2,349			12	1,798
Restricted stock units vested, net of withheld shares upon award settlement	10		$	(1,373	)	—	$	—

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Earnings Per Share (Tables)

3 Months Ended

Mar. 31, 2019

Earnings Per Share [Abstract]

Computation of reconciliation of basic earnings per share to diluted earnings per share

The following table details the reconciliation of basic earnings per share to diluted earnings per share (in thousands):

	Three Months Ended March 31,
	2019		2018
Numerator for basic and diluted earnings per share:
Net income	$	27,348	$	37,825
Denominator:
Weighted-average basic common shares outstanding	38,308		38,002
Assumed conversion of dilutive securities:
Stock awards	1,277		1,834
Denominator for diluted earnings per share    - Adjusted weighted-average shares	39,585		39,836
Earnings per common share:
Basic	$	0.71	$	1.00
Diluted	$	0.69	$	0.95

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Leases (Tables)

3 Months Ended

Mar. 31, 2019

Leases [Abstract]

Schedule of lease cost

The components of operating lease expense were as follows (in thousands):

Lease Costs	Financial Statement Classification	Three Months Ended March 31,
		2019
Operating lease cost	Selling, general and administrative expenses	$	1,370
Short-term lease cost	Selling, general and administrative expenses	570
Variable lease cost	Selling, general and administrative expenses	163
Net lease cost		$	2,103

Supplemental information related to leases was as follows (in thousands):

Other Information	Three Months Ended March 31,
	2019
Cash Flows:
Cash paid amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	1,530
Lease Term and Discount Rate:
Weighted average remaining lease term (years)	5
Weighted average discount rate	4.00		%

Schedule of leases assets and liabilities

As of March 31, 2019, ROU lease assets and lease liabilities for our operating leases were recorded in the condensed consolidated balance sheet as follows (in thousands):

	March 31, 2019
	2019
Assets:
Operating lease right-of-use assets	$	20,067
Liabilities:
Operating leases, short-term	5,777
Operating leases, long-term	18,956
Total lease liabilities	$	24,733

Schedule of supplemental information related to leases

Supplemental information related to leases was as follows (in thousands):

Other Information	Three Months Ended March 31,
	2019
Cash Flows:
Cash paid amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	1,530
Lease Term and Discount Rate:
Weighted average remaining lease term (years)	5
Weighted average discount rate	4.00		%

Schedule of operating lease maturity

As of March 31, 2019, maturities of lease liabilities were as follows (in thousands):

Year ending December 31,	Amount
2019 (Remaining 2019)	$	5,316
2020	6,579
2021	5,293
2022	3,375
2023	2,716
Thereafter	3,989
Total lease payments	27,268
Less: Interest	(2,535		)
Present value of operating lease liabilities	$	24,733

Schedule of future minimum lease commitments related to lease agreements under Topic 840

As of December 31, 2018, the future minimum lease commitments related to lease agreements under Topic 840, the predecessor of Topic 842, were as follows (in thousands):

Year ending December 31,	Amount
2019	$	5,994
2020	5,146
2021	3,976
2022	1,925
2023	1,164
Thereafter	2,132
Total	$	20,337

Schedule of future minimum operating rental income

Future minimum operating rental income based on contractual agreements are as follows (in thousands):

Year ending December 31,	Amount
2019 (Remaining 2019)	$	998
2020	1,341
2021	1,372
2022	1,402
2023	1,432
Thereafter	2,395
Total	$	8,940

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Share-Based Compensation (Tables)

3 Months Ended

Mar. 31, 2019

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Summary of share-based compensation expense related to share-based awards recorded in the statements of income

The following table summarizes share-based compensation expense related to share-based awards recorded in the condensed consolidated statements of income, pursuant to ASC 718, Stock Compensation (in thousands):

	Three Months Ended March 31,
	2019		2018
Cost of software services, maintenance and subscriptions	$	3,798	$	2,776
Selling, general and administrative expenses	10,618		7,781
Total share-based compensation expense	$	14,416	$	10,557

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Segment and Related Information (Tables)

3 Months Ended

Mar. 31, 2019

Segment Reporting [Abstract]

Schedule of segment revenues and operations

For the three months ended March 31, 2019
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Revenues
Software licenses and royalties	$	19,011	$	2,782	$	—		$	21,793
Subscriptions	64,642		2,633		—			67,275
Software services	41,967		6,476		—			48,443
Maintenance	94,012		6,140		—			100,152
Appraisal services	—		5,214		—			5,214
Hardware and other	4,190		2		(3		)	4,189
Intercompany	3,553		—		(3,553		)	—
Total revenues	$	227,375	$	23,247	$	(3,556	)	$	247,066
Segment operating income	$	57,034	$	5,535	$	(16,546	)	$	46,023

For the three months ended March 31, 2018
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Revenues
Software licenses and royalties	$	20,689	$	2,087	$	—		$	22,776
Subscriptions	46,683		2,345		—			49,028
Software services	40,286		5,653		—			45,939
Maintenance	87,813		6,084		—			93,897
Appraisal services	—		5,394		—			5,394
Hardware and other	3,800		—		340			4,140
Intercompany	3,237		—		(3,237		)	—
Total revenues	$	202,508	$	21,563	$	(2,897	)	$	221,174
Segment operating income	$	56,615	$	4,647	$	(13,727	)	$	47,535

	Three Months Ended March 31,
Reconciliation of reportable segment operating income to the Company's consolidated totals:	2019			2018
Total segment operating income	$	46,023		$	47,535
Amortization of acquired software	(6,682		)	(5,382		)
Amortization of other intangibles	(4,850		)	(3,315		)
Other income (expense), net	586			599
Income before income taxes	$	35,077		$	39,437

Reconciliation of operating income from segments to consolidated

	Three Months Ended March 31,
Reconciliation of reportable segment operating income to the Company's consolidated totals:	2019			2018
Total segment operating income	$	46,023		$	47,535
Amortization of acquired software	(6,682		)	(5,382		)
Amortization of other intangibles	(4,850		)	(3,315		)
Other income (expense), net	586			599
Income before income taxes	$	35,077		$	39,437

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Disaggregation of Revenue (Tables)

3 Months Ended

Mar. 31, 2019

Revenue from Contract with Customer [Abstract]

Schedule of disaggregation of revenue

Recurring revenues and non-recurring revenues recognized during the period are as follows (in thousands):

For the three months ended March 31, 2019
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	158,654	$	8,773	$	—		$	167,427
Non-recurring revenues	65,168		14,474		(3		)	79,639
Intercompany	3,553		—		(3,553		)	—
Total revenues	$	227,375	$	23,247	$	(3,556	)	$	247,066

For the three months ended March 31, 2018
	Enterprise Software		Appraisal and Tax		Corporate			Totals
Recurring revenues	$	134,496	$	8,429	$	—		$	142,925
Non-recurring revenues	64,775		13,134		340			78,249
Intercompany	3,237		—		(3,237		)	—
Total revenues	$	202,508	$	21,563	$	(2,897	)	$	221,174

Timing of revenue recognition by revenue category during the period is as follows (in thousands):

For the three months ended March 31, 2019
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	16,910	$	4,883	$	21,793
Subscriptions	—		67,275		67,275
Software services	—		48,443		48,443
Maintenance	—		100,152		100,152
Appraisal services	—		5,214		5,214
Hardware and other	4,189		—		4,189
Total	$	21,099	$	225,967	$	247,066

For the three months ended March 31, 2018
	Products and services transferred at a point in time		Products and services transferred over time		Total
Revenues
Software licenses and royalties	$	19,063	$	3,713	$	22,776
Subscriptions	—		49,028		49,028
Software services	—		45,939		45,939
Maintenance	—		93,897		93,897
Appraisal services	—		5,394		5,394
Hardware and other	4,140		—		4,140
Total	$	23,203	$	197,971	$	221,174

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Deferred Revenue and Performance Obligations (Tables)

3 Months Ended

Mar. 31, 2019

Revenue from Contract with Customer [Abstract]

Changes in deferred revenue

Changes in total deferred revenue, including long-term, were as follows (in thousands):

	March 31, 2019
Balance, beginning of period December 31, 2018	$	350,936
Deferral of revenue	167,975
Recognition of deferred revenue	(198,569		)
Balance, end of period	$	320,342

Total deferred revenue, including long-term, by segment is as follows (in thousands):

	March 31, 2019		December 31, 2018
Enterprise Software	$	298,184	$	327,521
Appraisal and Tax	21,589		20,018
Corporate	569		3,397
Totals	$	320,342	$	350,936

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Accounting Standards and Significant Accounting Policies - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2019	Dec. 31, 2018
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Accounts receivable, net	$ 321.8	$ 314.9
Minimum
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Typical contract term	3 years
Contract term	1 year
Accounts receivable payment term	30 days
Sales commissions amortization period	3 years
Maximum
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Typical contract term	5 years
Contract term	10 years
Sales commissions amortization period	7 years
Subscription - Hosting Services | Minimum
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Contract term	1 year
Appraisal services | Minimum
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Contract term	1 year
Appraisal services | Maximum
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Contract term	3 years
Unbilled Revenues
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Accounts receivable, net	$ 113.1	104.2
Retention Receivable | Unbilled Revenues
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Accounts receivable, net	$ 13.4	$ 12.2

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Accounting Standards and Significant Accounting Policies - Schedule of summary the changes in the allowances for doubtful accounts (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2019 USD ($)
Allowance for Doubtful Accounts Receivable [Roll Forward]
Balance, beginning of period December 31, 2017	$ 4,647
Provisions for losses - accounts receivable	1,148
Collection of accounts previously written off	(545)
Deductions for accounts charged off or credits issued	(558)
Balance, end of period	$ 4,692

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Accounting Standards and Significant Accounting Policies - Schedule of new accounting pronouncements (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Jan. 01, 2019	Dec. 31, 2018
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Operating lease right-of-use assets	$ 20,067
Short-term lease liability	(5,777)
Long-term lease liability	(18,956)
Retained earnings	$ (798,157)		$ (771,925)
Accounting Standards Update 2016-02
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Operating lease right-of-use assets		$ 15,633
Short-term lease liability		(4,344)
Long-term lease liability		(12,405)
Retained earnings		$ (1,116)

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Acquisitions - Narrative (Details) - USD ($) $ in Thousands				3 Months Ended
	Feb. 28, 2019	Sep. 30, 2018	Aug. 31, 2018	Mar. 31, 2019	Dec. 31, 2018
Business Acquisition [Line Items]
Goodwill				$ 834,572	$ 753,718
MicroPact and MyCivic
Business Acquisition [Line Items]
Financial advisory and legal fees				695
MicroPact
Business Acquisition [Line Items]
Cash	$ 1,983
Business acquisition consideration	204,200
Payments to acquire business	197,500
Accrued contingent consideration	7,000
Accrued acquisition holdbacks	1,700
Tangible assets acquired	33,200
Liabilities assumed	21,800
Goodwill	82,029
Identifiable intangible assets	$ 118,843
Weighted average useful life (in years)	10 years
Deferred tax liabilities, net	$ 6,144
Revenue, actual				5,500
Income (loss), actual				$ (400)
MyCivic
Business Acquisition [Line Items]
Business acquisition consideration			$ 3,700
Payments to acquire business			$ 3,600
Accrued working capital hold back		$ 90

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Acquisitions - Assets and Liabilities Acquired (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Feb. 28, 2019	Dec. 31, 2018
Business Acquisition [Line Items]
Goodwill	$ 834,572		$ 753,718
MicroPact
Business Acquisition [Line Items]
Cash		$ 1,983
Accounts receivable		11,852
Other current assets		8,979
Other noncurrent assets		10,417
Identifiable intangible assets		118,843
Goodwill		82,029
Accounts payable		(602)
Accrued expenses		(2,432)
Other noncurrent liabilities		(8,879)
Deferred revenue		(9,898)
Deferred tax liabilities, net		(6,144)
Total consideration		$ 206,148

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Acquisitions - Pro-forma Information (Details) - MicroPact - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Business Acquisition [Line Items]
Revenues	$ 258,864	$ 238,533
Net income	$ 26,378	$ 36,282
Basic earnings per share (usd per share)	$ 0.69	$ 0.95
Diluted earnings per share (usd per share)	$ 0.67	$ 0.91

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Shareholders' Equity - Summary of Activities in Common Stock (Detail) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Equity [Abstract]
Purchases of common stock (in shares)	(72)	0
Stock option exercises (in shares)	94	350
Employee stock plan purchases (in shares)	15	12
Restricted stock units vested, net of withheld shares upon award settlement (in shares)	10	0
Treasury stock purchases	$ (14,289)	$ 0
Stock option exercises, amount	6,564	19,298
Issuance of shares pursuant to employee stock purchase plan	2,349	1,798
Restricted stock units vested, net of withheld shares upon award settlement	$ (1,373)	$ 0

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Shareholders' Equity - Additional Information (Detail) shares in Millions	Mar. 31, 2019 shares
Equity [Abstract]
Number of shares authorized to be repurchased (in shares)	2.6

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Deferred Commissions (Details) - USD ($)	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018	Dec. 31, 2018
Capitalized Contract Cost [Line Items]
Deferred commissions	$ 23,600,000		$ 21,900,000
Deferred commissions amortization	3,800,000	$ 3,500,000
Deferred commissions impairment	$ 0	$ 0
Minimum
Capitalized Contract Cost [Line Items]
Sales commissions amortization period	3 years
Maximum
Capitalized Contract Cost [Line Items]
Sales commissions amortization period	7 years

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Other Assets (Detail) $ in Millions	3 Months Ended
	Mar. 31, 2019 USD ($)
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Purchase of held to maturity securities	$ 81.0

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Revolving Line of Credit (Detail) - USD ($)	3 Months Ended
	Mar. 31, 2019	Dec. 31, 2018	Nov. 16, 2015
Line Of Credit Facility [Line Items]
Effective percentage interest rate	3.80%
Outstanding borrowings	$ 85,000,000	$ 0
Revolving Credit Facility | Credit Agreement
Line Of Credit Facility [Line Items]
Revolving credit facility, maximum borrowing capacity			$ 300,000,000
Outstanding borrowings	85,000,000.0
Line of credit facility, unused borrowing capacity	$ 215,000,000.0
Revolving Credit Facility | Credit Agreement | Prime Commercial Lending Rate
Line Of Credit Facility [Line Items]
Effective percentage interest rate	5.75%
Revolving Credit Facility | Credit Agreement | Minimum | Prime Commercial Lending Rate
Line Of Credit Facility [Line Items]
Line of credit facility interest rate	0.25%
Revolving Credit Facility | Credit Agreement | Minimum | Libor Rate
Line Of Credit Facility [Line Items]
Line of credit facility interest rate	1.25%
Revolving Credit Facility | Credit Agreement | Maximum | Prime Commercial Lending Rate
Line Of Credit Facility [Line Items]
Line of credit facility interest rate	1.00%
Revolving Credit Facility | Credit Agreement | Maximum | Libor Rate
Line Of Credit Facility [Line Items]
Line of credit facility interest rate	2.00%
Letter of Credit | Revolving Credit Facility | Credit Agreement
Line Of Credit Facility [Line Items]
Revolving credit facility, maximum borrowing capacity			$ 10,000,000

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Income Tax Provision (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Income Tax Disclosure [Abstract]
Effective income tax rates	22.00%	4.10%
Excess tax benefit	$ 1,700	$ 9,100
Effective income tax rate excluding excess tax benefit	26.80%	27.20%
Income tax payments	$ 88	$ 218

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Earnings Per Share - Computation of Basic Earnings and Diluted Earnings Per Share Data (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Numerator of Basic and Diluted Earnings Per Share [Abstract]
Net income	$ 27,348	$ 37,825
Denominator:
Weighted-average basic common shares outstanding (in shares)	38,308	38,002
Assumed conversion of dilutive securities:
Stock awards (in shares)	1,277	1,834
Denominator for diluted earnings per share - Adjusted weighted-average shares (in shares)	39,585	39,836
Earnings per common share:
Basic (usd per share)	$ 0.71	$ 1.00
Diluted (usd per share)	$ 0.69	$ 0.95

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Earnings Per Share - Additional Information (Detail) - shares shares in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Earnings Per Share [Abstract]
Antidilutive securities excluded from computation of earnings per shares (in shares)	1,253	1,111

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Leases - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Lessee, Lease, Description [Line Items]
Operating lease renewal term (up to)	10 years
Operating lease, cost	$ 2,103	$ 1,600
Rental income	$ 284	$ 357
Lessor, operating lease renewal term	5 years
Minimum
Lessee, Lease, Description [Line Items]
Operating lease term	1 year
Maximum
Lessee, Lease, Description [Line Items]
Operating lease term	7 years

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Leases - Schedule of lease cost (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Leases [Abstract]
Operating lease cost	$ 1,370
Short-term lease cost	570
Variable lease cost	163
Net lease cost	$ 2,103	$ 1,600

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Leases - Schedule of leases assets and liabilities (Details) $ in Thousands	Mar. 31, 2019 USD ($)
Assets:
Operating lease right-of-use assets	$ 20,067
Liabilities:
Operating leases, short-term	5,777
Operating leases, long-term	18,956
Total lease liabilities	$ 24,733

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Leases - Schedule of other information related to leases (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2019 USD ($)
Leases [Abstract]
Operating cash flows from operating leases	$ 1,530
Weighted average remaining lease term (years)	5 years
Weighted average discount rate	4.00%

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Leases - Maturity of lease liabilities (Details) $ in Thousands	Mar. 31, 2019 USD ($)
Operating Leases
2019	$ 5,316
2020	6,579
2021	5,293
2022	3,375
2023	2,716
Thereafter	3,989
Total lease payments	27,268
Less: Interest	(2,535)
Present value of lease liabilities	$ 24,733

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Leases - Schedule of future minimum lease commitments related to lease agreements under Topic 840 (Details) $ in Thousands	Dec. 31, 2018 USD ($)
Leases [Abstract]
2019	$ 5,994
2020	5,146
2021	3,976
2022	1,925
2023	1,164
Thereafter	2,132
Total	$ 20,337

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Leases - Schedule of future minimum operating rental income (Details) $ in Thousands	Mar. 31, 2019 USD ($)
Leases [Abstract]
2019 (Remaining 2019)	$ 998
2020	1,341
2021	1,372
2022	1,402
2023	1,432
Thereafter	2,395
Total	$ 8,940

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Share-Based Compensation (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense	$ 14,416	$ 10,557
Cost of software services, maintenance and subscriptions
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense	3,798	2,776
Selling, general and administrative expenses
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense	$ 10,618	$ 7,781

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Segment and Related Information - Additional Information (Detail)	3 Months Ended
	Mar. 31, 2019 Business_Unit Segment
Segment Reporting Information [Line Items]
Number of business units | Business_Unit	5
Enterprise Software
Segment Reporting Information [Line Items]
Number of reportable segment | Segment	1

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Segment and Related Information - Schedule of Segment Revenues and Operations (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Segment Reporting Information [Line Items]
Revenue	$ 247,066	$ 221,174
Operating income	34,491	38,838
Operating segments | Enterprise Software
Segment Reporting Information [Line Items]
Revenue	227,375	202,508
Operating income	57,034	56,615
Operating segments | Appraisal and Tax
Segment Reporting Information [Line Items]
Revenue	23,247	21,563
Operating income	5,535	4,647
Intercompany | Enterprise Software
Segment Reporting Information [Line Items]
Revenue	3,553	3,237
Intercompany | Appraisal and Tax
Segment Reporting Information [Line Items]
Revenue	0	0
Intercompany | Corporate
Segment Reporting Information [Line Items]
Revenue	(3,553)	(3,237)
Corporate
Segment Reporting Information [Line Items]
Operating income	(16,546)	(13,727)
Operating segment and corporate non-segment
Segment Reporting Information [Line Items]
Operating income	46,023	47,535
Software licenses and royalties
Segment Reporting Information [Line Items]
Revenue	21,793	22,776
Software licenses and royalties | Enterprise Software
Segment Reporting Information [Line Items]
Revenue	19,011	20,689
Software licenses and royalties | Appraisal and Tax
Segment Reporting Information [Line Items]
Revenue	2,782	2,087
Software licenses and royalties | Corporate
Segment Reporting Information [Line Items]
Revenue	0	0
Subscriptions
Segment Reporting Information [Line Items]
Revenue	67,275	49,028
Subscriptions | Enterprise Software
Segment Reporting Information [Line Items]
Revenue	64,642	46,683
Subscriptions | Appraisal and Tax
Segment Reporting Information [Line Items]
Revenue	2,633	2,345
Subscriptions | Corporate
Segment Reporting Information [Line Items]
Revenue	0	0
Software services
Segment Reporting Information [Line Items]
Revenue	48,443	45,939
Software services | Enterprise Software
Segment Reporting Information [Line Items]
Revenue	41,967	40,286
Software services | Appraisal and Tax
Segment Reporting Information [Line Items]
Revenue	6,476	5,653
Software services | Corporate
Segment Reporting Information [Line Items]
Revenue	0	0
Maintenance
Segment Reporting Information [Line Items]
Revenue	100,152	93,897
Maintenance | Enterprise Software
Segment Reporting Information [Line Items]
Revenue	94,012	87,813
Maintenance | Appraisal and Tax
Segment Reporting Information [Line Items]
Revenue	6,140	6,084
Maintenance | Corporate
Segment Reporting Information [Line Items]
Revenue	0	0
Appraisal services
Segment Reporting Information [Line Items]
Revenue	5,214	5,394
Appraisal services | Enterprise Software
Segment Reporting Information [Line Items]
Revenue	0	0
Appraisal services | Appraisal and Tax
Segment Reporting Information [Line Items]
Revenue	5,214	5,394
Appraisal services | Corporate
Segment Reporting Information [Line Items]
Revenue	0	0
Hardware and other
Segment Reporting Information [Line Items]
Revenue	4,189	4,140
Hardware and other | Enterprise Software
Segment Reporting Information [Line Items]
Revenue	4,190	3,800
Hardware and other | Appraisal and Tax
Segment Reporting Information [Line Items]
Revenue	2	0
Hardware and other | Corporate
Segment Reporting Information [Line Items]
Revenue	$ (3)	$ 340

XML

Segment and Related Information - Reconciliation of Operating Income from Segments to Consolidated (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Segment Reporting Information [Line Items]
Total segment operating income	$ 34,491	$ 38,838
Amortization of other intangibles	(4,850)	(3,315)
Other income (expense), net	586	599
Income before income taxes	35,077	39,437
Operating segment and corporate non-segment
Segment Reporting Information [Line Items]
Total segment operating income	46,023	47,535
Segment reconciling items
Segment Reporting Information [Line Items]
Amortization of acquired software	(6,682)	(5,382)
Amortization of other intangibles	(4,850)	(3,315)
Other income (expense), net	$ 586	$ 599

XML

Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Disaggregation of Revenue [Line Items]
Revenue	$ 247,066	$ 221,174
Operating segments | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	227,375	202,508
Operating segments | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	23,247	21,563
Intercompany | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	3,553	3,237
Intercompany | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	0	0
Intercompany | Corporate
Disaggregation of Revenue [Line Items]
Revenue	(3,553)	(3,237)
Corporate and Elimination
Disaggregation of Revenue [Line Items]
Revenue	(3,556)	(2,897)
Corporate and Elimination | Corporate
Disaggregation of Revenue [Line Items]
Revenue	(3,556)	(2,897)
Recurring revenues
Disaggregation of Revenue [Line Items]
Revenue	167,427	142,925
Recurring revenues | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	158,654	134,496
Recurring revenues | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	8,773	8,429
Recurring revenues | Corporate
Disaggregation of Revenue [Line Items]
Revenue	0	0
Non-recurring revenues
Disaggregation of Revenue [Line Items]
Revenue	79,639	78,249
Non-recurring revenues | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	65,168	64,775
Non-recurring revenues | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	14,474	13,134
Non-recurring revenues | Corporate
Disaggregation of Revenue [Line Items]
Revenue	(3)	340
Software licenses and royalties
Disaggregation of Revenue [Line Items]
Revenue	21,793	22,776
Software licenses and royalties | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	19,011	20,689
Software licenses and royalties | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	2,782	2,087
Software licenses and royalties | Corporate
Disaggregation of Revenue [Line Items]
Revenue	0	0
Subscriptions
Disaggregation of Revenue [Line Items]
Revenue	67,275	49,028
Subscriptions | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	64,642	46,683
Subscriptions | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	2,633	2,345
Subscriptions | Corporate
Disaggregation of Revenue [Line Items]
Revenue	0	0
Software services
Disaggregation of Revenue [Line Items]
Revenue	48,443	45,939
Software services | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	41,967	40,286
Software services | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	6,476	5,653
Software services | Corporate
Disaggregation of Revenue [Line Items]
Revenue	0	0
Maintenance
Disaggregation of Revenue [Line Items]
Revenue	100,152	93,897
Maintenance | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	94,012	87,813
Maintenance | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	6,140	6,084
Maintenance | Corporate
Disaggregation of Revenue [Line Items]
Revenue	0	0
Appraisal services
Disaggregation of Revenue [Line Items]
Revenue	5,214	5,394
Appraisal services | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	0	0
Appraisal services | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	5,214	5,394
Appraisal services | Corporate
Disaggregation of Revenue [Line Items]
Revenue	0	0
Hardware and other
Disaggregation of Revenue [Line Items]
Revenue	4,189	4,140
Hardware and other | Enterprise Software
Disaggregation of Revenue [Line Items]
Revenue	4,190	3,800
Hardware and other | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Revenue	2	0
Hardware and other | Corporate
Disaggregation of Revenue [Line Items]
Revenue	(3)	340
Products and services transferred at a point in time
Disaggregation of Revenue [Line Items]
Revenue	21,099	23,203
Products and services transferred at a point in time | Software licenses and royalties
Disaggregation of Revenue [Line Items]
Revenue	16,910	19,063
Products and services transferred at a point in time | Subscriptions
Disaggregation of Revenue [Line Items]
Revenue	0	0
Products and services transferred at a point in time | Software services
Disaggregation of Revenue [Line Items]
Revenue	0	0
Products and services transferred at a point in time | Maintenance
Disaggregation of Revenue [Line Items]
Revenue	0	0
Products and services transferred at a point in time | Appraisal services
Disaggregation of Revenue [Line Items]
Revenue	0	0
Products and services transferred at a point in time | Hardware and other
Disaggregation of Revenue [Line Items]
Revenue	4,189	4,140
Products and services transferred over time
Disaggregation of Revenue [Line Items]
Revenue	225,967	197,971
Products and services transferred over time | Software licenses and royalties
Disaggregation of Revenue [Line Items]
Revenue	4,883	3,713
Products and services transferred over time | Subscriptions
Disaggregation of Revenue [Line Items]
Revenue	67,275	49,028
Products and services transferred over time | Software services
Disaggregation of Revenue [Line Items]
Revenue	48,443	45,939
Products and services transferred over time | Maintenance
Disaggregation of Revenue [Line Items]
Revenue	100,152	93,897
Products and services transferred over time | Appraisal services
Disaggregation of Revenue [Line Items]
Revenue	5,214	5,394
Products and services transferred over time | Hardware and other
Disaggregation of Revenue [Line Items]
Revenue	$ 0	$ 0
Minimum
Disaggregation of Revenue [Line Items]
Contract term	1 year
Typical contract term	3 years
Minimum | Appraisal services
Disaggregation of Revenue [Line Items]
Contract term	1 year
Maximum
Disaggregation of Revenue [Line Items]
Contract term	10 years
Typical contract term	5 years
Maximum | Appraisal services
Disaggregation of Revenue [Line Items]
Contract term	3 years

XML

Deferred Revenue and Performance Obligations - Deferred Revenue (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2019 USD ($)
Disaggregation of Revenue [Line Items]
Deferred revenue	$ 350,936
Contract With Customer Liability [Roll Forward]
Balance, beginning of period December 31, 2018	350,936
Deferral of revenue	167,975
Recognition of deferred revenue	(198,569)
Balance, end of period	320,342
Operating segments | Enterprise Software
Disaggregation of Revenue [Line Items]
Deferred revenue	298,184
Contract With Customer Liability [Roll Forward]
Balance, beginning of period December 31, 2018	327,521
Balance, end of period	298,184
Operating segments | Appraisal and Tax
Disaggregation of Revenue [Line Items]
Deferred revenue	21,589
Contract With Customer Liability [Roll Forward]
Balance, beginning of period December 31, 2018	20,018
Balance, end of period	21,589
Corporate
Disaggregation of Revenue [Line Items]
Deferred revenue	569
Contract With Customer Liability [Roll Forward]
Balance, beginning of period December 31, 2018	3,397
Balance, end of period	$ 569

XML

Deferred Revenue and Performance Obligations - Additional Information (Details) $ in Billions	Mar. 31, 2019 USD ($)
Revenue from Contract with Customer [Abstract]
Remaining performance obligations	$ 1.3
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-04-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, percentage	50.00%
Expected timing of satisfaction period	12 months

XML

Commitments and Contingencies (Detail)	Mar. 31, 2019 LegalMatter
Commitments and Contingencies Disclosure [Abstract]
Number of material legal proceedings pending	0