<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
STATEMENTS OF INCOME AND BALANCE SHEETS AND IS QUALIFIED IN ITS ENTIRETY BY
REFERENCE TO SUCH FINANCIAL STATEMENTS.

<MULTIPLIER> 1,000,000

                             
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-2000
<PERIOD-START>                             JAN-01-2000
<PERIOD-END>                               SEP-30-2000
<CASH>                                             180
<SECURITIES>                                         0
<RECEIVABLES>                                    3,628
<ALLOWANCES>                                     1,584
<INVENTORY>                                        383
<CURRENT-ASSETS>                                 3,949
<PP&E>                                          14,772
<DEPRECIATION>                                   5,987
<TOTAL-ASSETS>                                  17,507
<CURRENT-LIABILITIES>                            4,302
<BONDS>                                          5,426
<PREFERRED-MANDATORY>                                0
<PREFERRED>                                          0
<COMMON>                                             6
<OTHER-SE>                                       5,400
<TOTAL-LIABILITY-AND-EQUITY>                    17,507
<SALES>                                              0
<TOTAL-REVENUES>                                12,497
<CGS>                                                0
<TOTAL-COSTS>                                    6,927
<OTHER-EXPENSES>                                 2,288
<LOSS-PROVISION>                                   934
<INTEREST-EXPENSE>                                 402
<INCOME-PRETAX>                                    415
<INCOME-TAX>                                       217
<INCOME-CONTINUING>                                198
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                       198
<EPS-BASIC>                                        .36
<EPS-DILUTED>                                      .35