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REVENUE
 12 Months Ended
Dec. 31, 2020
Revenue from Contract with Customer [Abstract]  
REVENUE REVENUE
Disaggregation of Revenue

The following tables disaggregate our revenue by primary geographical market by our reportable business segments and by industry for SCS. Refer to Note 23, “Segment Reporting”, for the disaggregation of our revenue by major product/service lines.

Primary Geographical Markets
Year ended December 31, 2020
FMSSCSDTSEliminationsTotal
(In thousands)
United States$4,646,290 $2,146,936 $1,229,374 $(506,884)$7,515,716 
Canada269,198 207,911 — (17,286)459,823 
Europe254,979 — — — 254,979 
Mexico— 189,573 — — 189,573 
Total revenue$5,170,467 $2,544,420 $1,229,374 $(524,170)$8,420,091 

Year ended December 31, 2019
FMSSCSDTSEliminationsTotal
(In thousands)
United States$4,965,461 $2,110,240 $1,417,483 $(593,170)$7,900,014 
Canada302,956 215,380 — (21,186)497,150 
Europe302,986 — — — 302,986 
Mexico— 222,358 — — 222,358 
Singapore— 3,293 — — 3,293 
Total revenue$5,571,403 $2,551,271 $1,417,483 $(614,356)$8,925,801 

Year ended December 31, 2018
FMSSCSDTSEliminationsTotal
(In thousands)
United States$4,639,494 $1,990,486 $1,333,313 $(554,764)$7,408,529 
Canada302,106 185,655 — (21,440)466,321 
Europe317,093 — — — 317,093 
Mexico— 198,147 — — 198,147 
Singapore— 23,856 — — 23,856 
Total revenue$5,258,693 $2,398,144 $1,333,313 $(576,204)$8,413,946 

Industry

We have a diversified portfolio of customers across a full array of transportation and logistics solutions and across many industries. We believe this will help to mitigate the impact of adverse downturns in specific sectors of the economy. Our portfolio of ChoiceLease and commercial rental customers, as well as our DTS business, is not concentrated in any one particular industry or geographic region.
Our SCS business segment includes revenue from the following industries:
Years ended December 31,
202020192018
(In thousands)
Automotive$940,314 $1,003,508 $947,408 
Technology and healthcare386,610 432,107 480,026 
Consumer packaged goods and retail993,403 901,344 766,765 
Industrial and other224,093 214,312 203,945 
Total revenue$2,544,420 $2,551,271 $2,398,144 

Maintenance Revenues

We recognized non-lease revenue from maintenance services of $965 million, $950 million and $909 million in 2020, 2019 and 2018, respectively, related to our FMS business segment, which was included in "Lease & related maintenance and rental revenues" in the Consolidated Statements of Earnings.

Deferred Revenue

The following table includes the changes in deferred revenue due to the collection and deferral of cash or the satisfaction of our performance obligation under the contract:
20202019
(In thousands)
Balance as of beginning of year$603,687 $582,078 
Recognized as revenue during period from beginning balance(179,623)(180,939)
Consideration deferred during period, net203,308 203,136 
Foreign currency translation adjustment and other2,367 (588)
Balance as of end of year$629,739 $603,687 

Contracted Not Recognized Revenue

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”). Contracted not recognized revenue primarily includes deferred revenue and amounts for full service ChoiceLease maintenance revenue that will be recognized as revenue in future periods as we provide maintenance services to our customers. Contracted not recognized revenue excludes (1) variable consideration as it is not included in the transaction price consideration allocated at contract inception, (2) revenues from our lease component of our ChoiceLease product and commercial rental product, (3) revenues from contracts with an original duration of one year or less, including SelectCare contracts, and (4) revenue from SCS, DTS and other contracts where there are remaining performance obligations when we have the right to invoice but the revenue to be recognized in the future corresponds directly with the value delivered to the customer. Contracted not recognized revenue was $2.7 billion as of December 31, 2020.

Sales Commissions

We capitalize incremental sales commissions paid as a result of obtaining ChoiceLease, SCS and DTS contracts as contract costs. Capitalized sales commissions, including initial direct costs of our leases, was $89 million and $105 million as of December 31, 2020 and 2019, respectively. Sales commission expense in 2020, 2019 and 2018 was $44 million, $43 million and $37 million, respectively.