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Financing Receivables and Guarantees (Allowance for Credit Loss and Related Financing Receivables) (Details) (USD $)
In Millions
3 Months Ended 9 Months Ended
Apr. 30, 2011
Apr. 30, 2011
Allowance for credit loss $ 344 $ 301
Provisions 27 64
Write-offs, net (8) (10)
Foreign exchange and other 9 17
Allowance for credit loss 372 372
Gross receivables as of April 30, 2011, net of unearned income 6,516 6,516
Lease Receivables [Member]
   
Allowance for credit loss 233 207
Provisions 3 24
Write-offs, net (5) (6)
Foreign exchange and other 5 11
Allowance for credit loss 236 236
Gross receivables as of April 30, 2011, net of unearned income 2,648 2,648
Financed Service Contracts & Other [Member]
   
Allowance for credit loss 27 21
Provisions (2) 5
Write-offs, net (1) (2)
Foreign exchange and other 1 1
Allowance for credit loss 25 25
Gross receivables as of April 30, 2011, net of unearned income 2,495 2,495
Loan Receivables [Member]
   
Allowance for credit loss 84 73
Provisions 26 35
Write-offs, net (2) (2)
Foreign exchange and other 3 5
Allowance for credit loss 111 111
Gross receivables as of April 30, 2011, net of unearned income $ 1,373 $ 1,373