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Segment Information and Major Customers
3 Months Ended
Oct. 28, 2023
Segment Reporting [Abstract]  
Segment Information and Major Customers Segment Information and Major Customers
(a)Revenue and Gross Margin by Segment
We conduct business globally and are primarily managed on a geographic basis consisting of three segments: the Americas, EMEA, and APJC. Our management makes financial decisions and allocates resources based on the information it receives from our internal management system. Sales are attributed to a segment based on the ordering location of the customer. We do not allocate research and development, sales and marketing, or general and administrative expenses to our segments in this internal management system because management does not include the information in our measurement of the performance of the operating segments. In addition, we do not allocate amortization and impairment of acquisition-related intangible assets, share-based compensation expense, significant litigation settlements and other contingencies, charges related to asset impairments and restructurings, and certain other charges to the gross margin for each segment because management does not include this information in our measurement of the performance of the operating segments.
Summarized financial information by segment for the first quarter of fiscal 2024 and 2023, based on our internal management system and as utilized by our Chief Operating Decision Maker (“CODM”), is as follows (in millions):
Three Months Ended
October 28,
2023
October 29,
2022
Revenue:
Americas$9,022 $7,914 
EMEA3,664 3,675 
APJC1,982 2,043 
Total$14,668 $13,632 
Gross margin:
Americas$5,968 $4,984 
EMEA2,545 2,325 
APJC1,328 1,274 
Segment total9,841 8,582 
Unallocated corporate items(284)(236)
Total$9,557 $8,346 
Amounts may not sum due to rounding.
Revenue in the United States was $8.1 billion and $7.1 billion for the first quarter of fiscal 2024 and 2023, respectively.
(b)Revenue for Groups of Similar Products and Services
We design and sell Internet Protocol (IP)-based networking and other products related to the communications and IT industry and provide services associated with these products and their use. Effective in the first quarter of fiscal 2024, we began reporting our product and service revenue in the following categories: Networking, Security, Collaboration, Observability, and Services and conformed our product revenue for prior periods to the current period presentation.
The following table presents revenue for groups of similar products and services (in millions):
Three Months Ended
October 28,
2023
October 29,
2022
Revenue:
Networking$8,822 $8,031 
Security1,010 971 
Collaboration1,117 1,086 
Observability190 157 
Total Product11,139 10,245 
Services3,529 3,387 
Total$14,668 $13,632 
Amounts may not sum due to rounding.