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Revenue from Contracts with Customers - Additional Information (Details) - USD ($)
12 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Oct. 01, 2018
Revenue from External Customer [Line Items]      
Contract with customer, asset, expected to be transferred to receivables within the next 12 months and therefore $ 6,900,000    
Contract with customer, asset, reclassified to receivable 15,100,000    
Contract with customer, asset, decrease in contract assets (9,000,000.0)    
Contract with customer, asset, increase in contract assets related to revenue recognized 6,100,000    
Deferred revenue, revenue recognized 379,800,000    
Deferred revenue, additions 409,700,000    
Short term and long term accounts receivable $ 511,300,000 $ 412,500,000  
Capitalized contract cost, amortization period 5 years    
Amortization expense related to costs to obtain a contract with a customer $ 36,200,000 30,400,000  
Impairments of the contract cost asset 0 0  
Deferred revenue 426,465,000 396,632,000  
Revenue, remaining performance obligation, amount 1,220,900,000    
Unrecorded      
Revenue from External Customer [Line Items]      
Revenue, remaining performance obligation, amount 794,400,000    
Other Assets      
Revenue from External Customer [Line Items]      
Capitalized contract cost, net 72,900,000 64,800,000  
Other Current Assets      
Revenue from External Customer [Line Items]      
Capitalized contract cost, net $ 33,900,000 $ 27,700,000  
Accumulated Deficit | Cumulative Effect, Period of Adoption, Adjustment      
Revenue from External Customer [Line Items]      
Cumulative effect of new accounting principle     $ 363,200,000
Accounting Standards Update [Extensible List] us-gaap:AccountingStandardsUpdate201409Member    
Accumulated Deficit | Revenue from Contract with Customer Benchmark | Cumulative Effect, Period of Adoption, Adjustment      
Revenue from External Customer [Line Items]      
Accounting Standards Update [Extensible List] us-gaap:AccountingStandardsUpdate201409Member    
Accumulated Deficit | Deferred Revenue | Revenue from Contract with Customer Benchmark | Cumulative Effect, Period of Adoption, Adjustment      
Revenue from External Customer [Line Items]      
Cumulative effect of new accounting principle     143,200,000
Accumulated Deficit | Other Assets | Revenue from Contract with Customer Benchmark | Cumulative Effect, Period of Adoption, Adjustment      
Revenue from External Customer [Line Items]      
Cumulative effect of new accounting principle     5,100,000
Accumulated Deficit | Unbilled Contracts Receivables | Revenue from Contract with Customer Benchmark | Cumulative Effect, Period of Adoption, Adjustment      
Revenue from External Customer [Line Items]      
Cumulative effect of new accounting principle     218,500,000
Accounting Standards Update 2014-09 | Accumulated Deficit      
Revenue from External Customer [Line Items]      
Cumulative effect of new accounting principle in period of adoption, related to offsetting current liability     2,800,000
Cumulative effect of new accounting principle in period of adoption, gross     432,200,000
Cumulative effect of new accounting principle in period of adoption, related to deferral of commission expenses     70,000,000.0
Accounting Standards Update 2014-09 | Accumulated Deficit | Revenue from Contract with Customer Benchmark | Cumulative Effect, Period of Adoption, Adjustment      
Revenue from External Customer [Line Items]      
Cumulative effect of new accounting principle     $ 366,800,000