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Segment and Geographic Information (Tables)
12 Months Ended
Sep. 30, 2020
Segment Reporting Information [Line Items]  
Summary of Revenue and Profit Attributable to Our Operating Segments

The revenue and profit attributable to our operating segments are summarized below. We do not produce asset information by reportable segment; therefore, it is not reported.

 

(in thousands)

 

Year ended September 30,

 

 

 

As reported

ASC 606

 

 

As reported

ASC 606

 

 

ASC 605

 

 

As reported

ASC 605

 

 

 

2020

 

 

2019

 

 

2019

 

 

2018

 

Software Products

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue

 

$

1,314,617

 

 

$

1,088,100

 

 

$

1,150,818

 

 

$

1,088,487

 

Operating costs(1)

 

 

393,803

 

 

 

377,464

 

 

 

375,268

 

 

 

387,989

 

Profit

 

 

920,814

 

 

 

710,636

 

 

 

775,550

 

 

 

700,498

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Professional Services

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue

 

 

143,798

 

 

 

167,531

 

 

 

160,676

 

 

 

153,337

 

Operating costs(2)

 

 

128,678

 

 

 

133,846

 

 

 

128,818

 

 

 

136,964

 

Profit

 

 

15,120

 

 

 

33,685

 

 

 

31,858

 

 

 

16,373

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total segment revenue

 

 

1,458,415

 

 

 

1,255,631

 

 

 

1,311,494

 

 

 

1,241,824

 

Total segment costs

 

 

522,481

 

 

 

511,310

 

 

 

504,086

 

 

 

524,953

 

Total segment profit

 

 

935,934

 

 

 

744,321

 

 

 

807,408

 

 

 

716,871

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unallocated operating expenses:(3)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sales and marketing expenses

 

 

398,100

 

 

 

385,423

 

 

 

409,932

 

 

 

389,871

 

General and administrative expenses

 

 

114,386

 

 

 

104,393

 

 

 

104,393

 

 

 

108,159

 

Intangibles amortization

 

 

56,104

 

 

 

51,147

 

 

 

51,147

 

 

 

58,056

 

Restructuring and other charges, net

 

 

32,716

 

 

 

51,114

 

 

 

51,114

 

 

 

3,764

 

Stock-based compensation

 

 

115,149

 

 

 

86,400

 

 

 

86,400

 

 

 

82,939

 

Other unallocated operating expenses(4)

 

 

8,616

 

 

 

2,802

 

 

 

2,802

 

 

 

1,469

 

Total operating income

 

 

210,863

 

 

 

63,042

 

 

 

101,620

 

 

 

72,613

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest expense

 

 

(76,428

)

 

 

(43,047

)

 

 

(43,047

)

 

 

(41,673

)

Other income (expense), net

 

 

271

 

 

 

305

 

 

 

131

 

 

 

(2,284

)

Income before income taxes

 

$

134,706

 

 

$

20,300

 

 

$

58,704

 

 

$

28,656

 

 

(1)

Operating costs for the Software Products segment include all costs of software revenue and research and development costs, excluding stock-based compensation and intangible amortization. Operating costs for the Software Products segment include depreciation of $4.2 million, $4.6 million and $5.1 million in 2020, 2019 and 2018, respectively.

(2)

Operating costs for the Professional Services segment include all costs of professional services revenue, excluding stock-based compensation, intangible amortization, and fair value adjustments for deferred services costs. The Professional Services segment includes depreciation of $1.1 million, $1.4 million and $1.6 million in 2020, 2019 and 2018, respectively.

(3)

Unallocated departments include depreciation of $19.4 million, $20.6 million and $22.7 million in 2020, 2019 and 2018, respectively.

(4)

Other unallocated operating expenses include acquisition-related and other transactional costs and fair value adjustments for deferred services costs.

Summary of Revenue for Geographic Regions Revenue for the geographic regions in which we operate is presented below.

(in thousands)

 

Year ended September 30,

 

 

 

As reported

ASC 606

 

 

As reported

ASC 606

 

 

ASC 605

 

 

As reported

ASC 605

 

 

 

2020

 

 

2019

 

 

2019

 

 

2018

 

Revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Americas(1)

 

$

649,383

 

 

$

537,548

 

 

$

565,362

 

 

$

511,237

 

Europe(2)

 

 

543,779

 

 

 

464,666

 

 

 

494,864

 

 

 

485,851

 

Asia Pacific

 

 

265,253

 

 

 

253,417

 

 

 

251,268

 

 

 

244,736

 

Total revenue

 

$

1,458,415

 

 

$

1,255,631

 

 

$

1,311,494

 

 

$

1,241,824

 

 

(1)

Includes revenue in the United States totaling $621.8 million, $514.4 million (ASC 606) and $541.7 million (ASC 605), and $487.3 million for 2020, 2019 and 2018, respectively.

(2)

Includes revenue in Germany totaling $198.7 million, $185.4 million (ASC 606) and $197.2 million (ASC 605), and $193.3 million for 2020, 2019 and 2018, respectively.

Products and Services Segments [Member]  
Segment Reporting Information [Line Items]  
Summary of Revenue and Profit Attributable to Our Operating Segments

We report revenue by the following three product groups:

 

(in thousands)

 

Year ended September 30,

 

 

 

As reported

ASC 606

 

 

As reported

ASC 606

 

 

ASC 605

 

 

As reported

ASC 605

 

 

 

2020

 

 

2019

 

 

2019

 

 

2018

 

Core

 

$

1,025,668

 

 

$

868,970

 

 

$

921,386

 

 

$

895,149

 

Growth

 

 

222,646

 

 

 

167,544

 

 

 

175,619

 

 

 

139,278

 

Focused Solutions Group (FSG)

 

 

210,101

 

 

 

219,117

 

 

 

214,489

 

 

 

207,397

 

Total revenue

 

$

1,458,415

 

 

$

1,255,631

 

 

$

1,311,494

 

 

$

1,241,824