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Revenue from Contracts with Customers - Additional Information (Details) - USD ($)
3 Months Ended 6 Months Ended 12 Months Ended
Mar. 31, 2023
Mar. 31, 2022
Mar. 31, 2023
Mar. 31, 2022
Sep. 30, 2022
Revenue from External Customer [Line Items]          
Contract with customer, asset, expected to be transferred to receivables within the next 12 months and therefore $ 22,500,000   $ 22,500,000    
Contract with customer, asset, reclassified to receivable         $ 7,900,000
Contract with customer, asset, increase in contract assets related to revenue recognized     10,600,000    
Impairments of the contract cost asset 0 $ 0 0 $ 0  
Deferred revenue, revenue recognized     362,300,000    
Deferred revenue, additions         415,600,000
Short term and long term accounts receivable 862,800,000   862,800,000   871,000,000.0
Deferred revenue 671,404,000   671,404,000   520,333,000
Refund liability 27,100,000   27,100,000   34,200,000
Allowance for doubtful accounts receivable 400,000   400,000   400,000
Amortization expense related to costs to obtain a contract with a customer 12,500,000 $ 12,700,000 24,500,000 $ 24,300,000  
Revenue, remaining performance obligation, amount 2,008,400,000   2,008,400,000    
Unrecorded          
Revenue from External Customer [Line Items]          
Revenue, remaining performance obligation, amount 1,337,000,000.0   1,337,000,000.0    
Other Current Assets          
Revenue from External Customer [Line Items]          
Capitalized contract cost, net 42,300,000   42,300,000   40,700,000
Other Assets          
Revenue from External Customer [Line Items]          
Capitalized contract cost, net $ 77,300,000   77,300,000   $ 77,000,000.0
Servicemax Inc. acquisition          
Revenue from External Customer [Line Items]          
Deferred revenue increased     $ 97,800,000