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Segment Information and Major Customers
12 Months Ended
Sep. 30, 2014
Segment Reporting [Abstract]  
SEGMENT INFORMATION AND MAJOR CUSTOMERS
SEGMENT INFORMATION AND MAJOR CUSTOMERS
We operate under a single operating and reporting segment.  Our revenue consists of hardware product revenue and service revenue. Our hardware product offerings are comprised of growth hardware products that include wireless hardware products and ARM-based embedded modules, as well as mature hardware products that include primarily wired hardware products. Our service offerings include wireless product design and development services, CRM consulting services, application development services, licenses to use The Social Machine® application for use on the Force.com platform and our PaaS recurring revenue generated from Device Cloud platform, post-contract customer support and fees associated with technical support and training.
The following table presents revenue for our growth and mature categories (in thousands):
 
Fiscal years ended September 30,
 
2014
 
2013
 
2012
Growth hardware products and all services
$
109,763

 
$
110,350

 
$
99,257

Mature hardware products
82,938

 
85,031

 
91,301

Total revenue
$
192,701

 
$
195,381

 
$
190,558


The information in the following table provides revenue by the geographic location of the customer for the fiscal years ended September 30, 2014, 2013 and 2012 (in thousands):
 
Fiscal years ended September 30,
 
2014
 
2013
 
2012
North America, primarily United States
$
116,421

 
$
116,541

 
$
112,398

Europe, Middle East & Africa
47,729

 
48,815

 
47,042

Asia
22,762

 
24,507

 
24,844

Latin America
5,789

 
5,518

 
6,274

Total revenue
$
192,701

 
$
195,381

 
$
190,558


Net property, equipment and improvements by geographic location are as follows (in thousands):
 
Fiscal years ended September 30,
 
2014
 
2013
 
2012
United States
$
12,813

 
$
13,321

 
$
14,233

International, primarily Europe
418

 
589

 
924

Total net property, equipment and improvements
$
13,231

 
$
13,910

 
$
15,157


Our U.S. export sales comprised 41.2% , 41.7% and 39.6% of revenue for the fiscal years ended September 30, 2014, 2013 and 2012. No single customer exceeded 10% of revenue for any of the periods presented. We had one customer, a distributor, whose accounts receivable balance comprised 13.8% of total accounts receivable at September 30, 2013. No single customer exceeded 10% of total accounts receivable for any other period presented.