Segment Information and Major Customers

12 Months Ended

Sep. 30, 2013

Segment Reporting [Abstract]

SEGMENT INFORMATION AND MAJOR CUSTOMERS

SEGMENT INFORMATION AND MAJOR CUSTOMERS

We operate under a single operating and reporting segment.  Our revenue consists of hardware product revenue and service revenue. Our hardware product offerings are comprised of growth hardware products that include wireless hardware products and ARM-based embedded modules, as well as mature hardware products that include primarily wired hardware products. Our service offerings include wireless product design and development services, CRM consulting services, application development services, licenses to use The Social Machine® application for use on the Force.com platform and our PAAS recurring revenue generated from Device Cloud platform, post-contract customer support and fees associated with technical support and training.

The following table presents revenue for our growth and mature categories (in thousands):

	Fiscal years ended September 30,
	2013		2012		2011
Growth hardware products and all services	$	110,741	$	99,257	$	101,565
Mature hardware products	84,640		91,301		102,595
Total revenue	$	195,381	$	190,558	$	204,160

The information in the following table provides revenue by the geographic location of the customer for the fiscal years ended September 30, 2013, 2012 and 2011 (in thousands):

	Fiscal years ended September 30,
	2013		2012		2011
North America, primarily United States	$	116,541	$	112,398	$	118,654
Europe, Middle East & Africa	48,815		47,042		52,125
Asia	24,507		24,844		26,939
Latin America	5,518		6,274		6,442
Total revenue	$	195,381	$	190,558	$	204,160

Net property, equipment and improvements by geographic location are as follows (in thousands):

	Fiscal years ended September 30,
	2013		2012		2011
United States	$	13,321	$	14,233	$	14,169
International, primarily Europe	589		924		1,201
Total net property, equipment and improvements	$	13,910	$	15,157	$	15,370

Our U.S. export sales comprised 41.7% , 39.6% and 37.5% of revenue for the fiscal years ended September 30, 2013, 2012 and 2011.

No single customer exceeded 10% of revenue for any of the periods presented. We had one customer, a distributor, whose accounts receivable balance comprised 13.8% of total accounts receivable at September 30, 2013. No single customer exceeded 10% of total accounts receivable for any other period presented.