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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenue [1] $ 378,831 $ 402,874 $ 403,558
Total cost of revenue 183,834 179,862 194,349
Total gross profit 194,997 223,012 209,209
Operating expenses:      
Research and development 82,494 84,614 89,163
Selling, general and administrative 119,611 119,035 118,952
Amortization of intangibles 3,019 3,139 3,187
Restructuring and related charges 2,322 3,141 2,918
Total operating expenses 207,446 209,929 214,220
Income (loss) from operations (12,449) 13,083 (5,011)
Interest expense, net (11,509) (11,651) (11,401)
Loss on convertible debt extinguishment (1,362) (5,695) 0
Other expense, net (897) (2,333) (536)
Loss before income taxes (26,217) (6,596) (16,948)
Provision for (benefit from) income taxes 3,054 (672) 4,087
Net loss $ (29,271) $ (5,924) $ (21,035)
Net loss per share:      
Basic and diluted $ (0.30) $ (0.07) $ (0.25)
Shares used in per share calculations:      
Basic and diluted 96,971 89,575 85,615
Appliance & Integration [Member]      
Revenue $ 252,014 $ 275,797 $ 287,564
Total cost of revenue 126,948 130,284 148,472
SaaS and service      
Revenue 126,817 127,077 115,994
Total cost of revenue $ 56,886 $ 49,578 $ 45,877
[1] Revenue is attributed to countries based on the location of the customer.