-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, QD57eh5igsyxkjtWVSsFtUJMALuJiuPIiIivWrhgjHBSQ4+LWWkLCXC3FBu3ninz zXOQZvh6Kkcr+GFdNtZQhQ== 0000950128-05-000151.txt : 20050611 0000950128-05-000151.hdr.sgml : 20050611 20050531170413 ACCESSION NUMBER: 0000950128-05-000151 CONFORMED SUBMISSION TYPE: 8-K/A PUBLIC DOCUMENT COUNT: 3 CONFORMED PERIOD OF REPORT: 20050526 ITEM INFORMATION: Results of Operations and Financial Condition ITEM INFORMATION: Financial Statements and Exhibits FILED AS OF DATE: 20050531 DATE AS OF CHANGE: 20050531 FILER: COMPANY DATA: COMPANY CONFORMED NAME: BLACK BOX CORP CENTRAL INDEX KEY: 0000849547 STANDARD INDUSTRIAL CLASSIFICATION: COMPUTER COMMUNICATIONS EQUIPMENT [3576] IRS NUMBER: 953086563 STATE OF INCORPORATION: DE FISCAL YEAR END: 0331 FILING VALUES: FORM TYPE: 8-K/A SEC ACT: 1934 Act SEC FILE NUMBER: 000-18706 FILM NUMBER: 05868043 BUSINESS ADDRESS: STREET 1: 1000 PARK DR CITY: LAWRENCE STATE: PA ZIP: 15055 BUSINESS PHONE: 4128736788 FORMER COMPANY: FORMER CONFORMED NAME: MB HOLDINGS INC DATE OF NAME CHANGE: 19921113 FORMER COMPANY: FORMER CONFORMED NAME: BLACK BOX INCORPORATED DATE OF NAME CHANGE: 19910825 8-K/A 1 j1424301e8vkza.htm BLACK BOX CORPORATION FORM 8-K/A FORM 8-K/A
 

 
 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549


FORM 8-K/A

(Amendment No. 1)

CURRENT REPORT

Pursuant to Section 13 or 15(d) of
The Securities Exchange Act of 1934

Date of Report (Date of Earliest Event Reported): May 26, 2005


Black Box Corporation

(Exact Name of Registrant as Specified in its Charter)
         
Delaware
(State or Other Jurisdiction
of Incorporation)
  0-18706
(Commission File Number)
  95-3086563
(IRS Employer
Identification No.)
         
1000 Park Drive
Lawrence, Pennsylvania

(Address of Principal Executive Offices)
     
15055
(Zip Code)

Registrant’s telephone number, including area code: (724) 746-5500

N/A
(Former Name or Former Address, if Changed Since Last Report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the Registrant under any of the following provisions (see General Instruction A.2. below):

o Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

o Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

o Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

o Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 
 

 


 

     Black Box Corporation (“Black Box”) hereby amends and supplements its Current Report on Form 8-K originally filed on May 26, 2005, to include a revised version of a press release announcing its financial results for the quarter and year ended March 31, 2005.

Item 2.02 Results of Operations and Financial Condition.

     As previously reported, Black Box issued a press release, on May 26, 2005, announcing its financial results for the quarter and year ended March 31, 2005. On May 31, 2005, Black Box issued a revised press release to correct certain errors in the May 26, 2005 press release. A copy of the revised press release is furnished as Exhibit 99.1 to this amendment.

Item 9.01 Financial Statements and Exhibits.

(c) Exhibits.

     
Exhibit No.   Description
99.1
  Press Release dated May 26, 2005 (revised as of May 31, 2005).

2


 

SIGNATURES

      Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
         
  Black Box Corporation
 
 
Date: May 31, 2005  By:   /s/ Michael McAndrew    
    Michael McAndrew   
    Chief Financial Officer, Treasurer and
Principal Accounting Officer 
 
 

3

EX-99.1 2 j1424301exv99w1.htm EXHIBIT 99.1 EXHIBIT 99.1
 

EXHIBIT 99.1

(BLACK BOX LOGO)

     
Contact:
  Mike McAndrew
  Chief Financial Officer
  Black Box Corporation
  (724) 873-6788
  email: investors@blackbox.com

FOR IMMEDIATE RELEASE

PITTSBURGH, PENNSYLVANIA, May 31, 2005 — In BW5901 issued May 26, 2005: Please replace the release dated May 26, 2005 with the following corrected version due to revisions.

The corrected release reads:

BLACK BOX CORPORATION REPORTS FOURTH QUARTER
AND TOTAL YEAR FISCAL 2005 RESULTS

Black Box Corporation (NASDAQ:BBOX) today reported for the fourth quarter ended March 31, 2005, break-even diluted earnings per share compared to 61¢ last year. Net income for the fourth quarter was break-even compared to $11.5 million or 8.9% of revenues last year. Excluding restructuring and other charges and reconciling items in the fourth quarter of Fiscal 2005 described below, diluted earnings per share were 39¢ for the quarter and net income was $6.8 million or 4.3% of revenues.

During the fourth quarter of Fiscal 2005, the Company recorded a pre-tax charge for restructuring and other charges of $5.1 million. This charge was comprised of $3.0 million for staffing level adjustments and real estate consolidations in Europe and North America, and $2.1 million for the final settlement of a previously disclosed litigation matter. In addition, the Company incurred charges during the fourth quarter of Fiscal 2005 of $5.3 million pre-tax, comprised of acquisition related expenses from the purchase of Norstan, Inc. (“Norstan”) on January 25, 2005 of $2.7 million, and $2.6 million of costs associated with the compliance requirements of Section 404 of the Sarbanes-Oxley Act of 2002 (“Section 404”). Management believes that presenting diluted earnings per share and net income excluding restructuring and other charges and reconciling items is useful to investors because it provides a more meaningful comparison of the ongoing operations of the Company.

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In accordance with SEC Regulation G, the attached financial charts include a reconciliation of the non-GAAP financial measures in this release to the most directly comparable GAAP measures.

Total revenues for the fourth quarter were $157 million, an increase of 21% from $130 million last year. On a sequential comparison basis, third quarter revenues were $127 million.

Fourth quarter cash provided by operating activities was $18 million, compared to $27 million last year. On a sequential comparison basis, third quarter cash provided by operating activities was $14 million. Black Box utilized its fourth quarter cash provided by operating activities of $18 million to make a dividend payment of $1 million and $17 million for share repurchases.

For total fiscal year 2005, diluted earnings per share were $1.68 compared to $2.52 last year, down 33%. Corresponding net income for the year was $29.9 million or 5.6% of revenues, compared to $47.2 million or 9.1% of revenues last year. Excluding restructuring and other charges and reconciling items for total fiscal year 2005, diluted earnings per share were $2.13 and net income was $37.9 million or 7.1% of revenues.

In addition to the restructuring and other charges and reconciling items discussed above that were incurred during the fourth quarter of Fiscal 2005, the Company also incurred $1.8 million of costs associated with the compliance requirements of Section 404 in previous Fiscal 2005 quarters. Total cost for the full fiscal year associated with the compliance requirements of Section 404 was $4.4 million.

Total year revenues were $535 million, up 3% from $520 million last year.

Cash provided by operating activities for the year was $52 million or 175% of net income, compared to $75 million or 159% of net income last year. Black Box utilized the total year cash provided by operating activities of $52 million to make dividend payments of $4 million and repurchase $48 million of its Common Stock.

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The Company’s 6-month order backlog was $97 million at March 31, 2005 compared to $54 million at the end of the third quarter. The increase in backlog is related to the purchase of Norstan.

The Company has set its worldwide cost structure on the basis of approximately $700 million in annual revenues, or approximately $175 million per quarter. At this revenue level, the Company is targeting gross profits at 40% to 41%, SG&A expenses excluding depreciation and Norstan acquisition-related expenses, described below, at 26.5% to 27.5% and EBITDA of approximately $95 to $100 million or 13.5% to 14.5% of revenues. Depreciation is estimated at approximately $11 million.

Assuming an overall interest rate of 5%, interest expense is targeted to be approximately $7.5 to $8.5 million or approximately 1.1% of revenues. The effective tax rate is targeted to be approximately 35.0% of pre-tax income. Net income excluding Norstan acquisition-related expenses and restructuring costs, described below, is targeted to be approximately $52 to $54 million. Assuming weighted average common and common equivalent shares outstanding of 18 million, EPS excluding Norstan acquisition-related expenses and restructuring costs is targeted to approximate $2.90 to $3.00 per share.

Norstan acquisition-related expenses will approximate $6.2 million pre-tax in FY06 and $1.4 million in FY07. The corresponding EPS impact is expected to be 23¢ per share in FY06 and 5¢ per share in FY07.

The Company expects to record in the first quarter of Fiscal 2006, a $4 to $5 million pre-tax restructuring charge, or 14¢ to 18¢ per share, to complete its staffing level adjustments in Europe and North America and real estate consolidations. In combination with the $3 million restructuring recorded in the fourth quarter of Fiscal 2005, the Company will reduce its operating costs by $11 to $12 million annually.

Cash provided by operating activities after these items is targeted to be in a range of $68 to $73 million. New capital expenditures are targeted to approximate $6 million.

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All of the above targets are before any new mergers and acquisition activity that has not been announced.

Commenting on past year and future, Fred C. Young, Chief Executive Officer, said, “Fourth quarter revenues grew 21% to $157 million and total year revenues grew 3% to $535 million. For FY06 we expect revenues to grow 31% to $700 million. We are also targeting to aggressively increase market share via our M&A program with a 12-month goal of $150 to $200 million in additional annualized revenues. Funding for this expansion will come from operating cash flow, existing lines of credit and stock issuances. Looking beyond FY06, we have established a goal of one billion dollars in revenues by the end of FY07.

“We have spent considerable time and money restructuring our worldwide cost structure to achieve targeted future profits and cash flows. This requires a restructuring charge in 4Q05 and 1Q06, and although costly, we believe these actions are operationally necessary and financially beneficial going forward.

“In support of attaining our financial targets we will aggressively market our Data, Voice and Hotline Technical Services, or what we call DVH Services. Our Technical Services Model is unique in the industry and we believe provides the best value proposition to our clients. For Fiscal 2006 we expect our revenue mix by technical service to be 28% Data Services, 43% Voice Services and 29% Hotline Services. Geographically we expect our revenue mix to be 75% North America and 25% International. Over time we will look to increase our international presence.

“We continue to have high expectations from our recent Norstan acquisition. The integration program is proceeding per our plan which included re-branding Norstan to Black Box throughout North America.

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“In closing, we have high expectations for the future of Black Box. Achieving these expectations will require us to successfully complete the Norstan integration, aggressively sell our DVH services and consummate high quality M&A opportunities.”

During FY05, the Company repurchased approximately 1.4 million shares for an aggregate purchase price of $57 million. Funding for the stock repurchases came primarily from cash flow from operations. Since inception of the repurchase program in April 1999 through March 31, 2005, the Company has repurchased in aggregate approximately 6.9 million shares for $297 million. Repurchases of stock during FY06 will occur from time to time depending upon factors such as the Company’s cash flows and general market conditions. While the Company expects to continue to repurchase shares for the foreseeable future, there can be no assurance as to the timing or amount of such repurchases.

The Company will conduct a conference call beginning at 5:00 p.m. Eastern Daylight Time today, May 26, 2005. Fred Young, Chief Executive Officer, will host the call. To participate in the call, please dial 612-332-0802 approximately 15 minutes prior to the starting time and ask to be connected to the Black Box Earnings Call. A replay of the conference call will be available for two weeks after the teleconference by dialing 320-365-3844 and using access code 781061.

The Company expects to file its Annual Report on Form 10-K with the Securities and Exchange Commission on Tuesday, June 14, 2005. The Annual Report and Proxy Statement are expected to be mailed at the end of June 2005 to stockholders of record as of June 10, 2005. The Company’s Annual Stockholders Meeting will be held in Pittsburgh, PA on Tuesday, August 9, 2005.

Any forward-looking statements contained in this release are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. You can identify these forward-looking statements by the fact they use words such as “should,” “anticipate,” “estimate,” “approximate,” “expect,” “target,” “may,” “will,” “project,” “intend,” “plan,” “believe,” and other words of similar meaning and expression in connection with any discussion of future operating or financial performance. One can also identify forward-looking statements by the fact that they

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Page 6

do not relate strictly to historical or current facts. Forward-looking statements are inherently subject to a variety of risks and uncertainties that could cause actual results to differ materially from those projected. Although it is not possible to predict or identify all factors, they may include levels of business activity and operating expenses, expenses relating to corporate compliance requirements, cash flows, global economic conditions and successful integration of the Norstan business, the timing and costs of restructuring programs, successful marketing of DVH services and successful implementation of our M&A program including identifying appropriate targets, consummating transactions and successfully integrating the businesses. Additional risk factors are included in the Company’s Annual Report on Form 10-K. We can give no assurance that any goal, plan or target set forth in forward-looking statements can be achieved and readers are cautioned not to place undue reliance on such statements, which speak only as of the date made. We undertake no obligation to release publicly any revisions to forward-looking statements as a result of future events or developments.

Black Box is the world’s largest technical services company dedicated to designing, building and maintaining today’s complicated data and voice infrastructure systems. Black Box services 152,000 clients in 141 countries with 122 offices throughout the world. To learn more, visit the Black Box website at www.blackbox.com.

Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.

##

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Page 7

BLACK BOX CORPORATION
CONSOLIDATED STATEMENTS OF INCOME

                                 
    Three months ended     Year ended  
    March 31,     March 31,     March 31     March 31,  
In thousands, except per share   2005     2004     2005     2004  
 
 
                               
Revenues
  $ 157,230     $ 129,730     $ 535,076     $ 520,412  
 
                               
Cost of sales
    97,514       75,442       320,147       304,161  
 
                       
 
                               
Gross profit
    59,716       54,288       214,929       216,251  
 
                               
Selling, general & administrative expense
    52,119       36,331       160,002       140,805  
 
                               
Restructuring and other charges
    5,059             5,059        
 
                               
Intangibles amortization
    1,145       48       1,332       246  
 
                       
 
                               
Operating income
    1,393       17,909       48,536       75,200  
Interest expense, net
    1,319       450       2,755       1,808  
Other expenses, net
    22       56       115       147  
 
                       
 
                               
Income before income taxes
    52       17,403       45,666       73,245  
Provision for income taxes
    18       5,900       15,754       26,002  
 
                       
 
                               
Net income
  $ 34     $ 11,503     $ 29,912     $ 47,243  
 
                       
 
                               
Basic earnings per common share
  $ 0.00     $ 0.63     $ 1.72     $ 2.60  
 
                       
 
                               
Diluted earnings per common share
  $ 0.00     $ 0.61     $ 1.68     $ 2.52  
 
                       
 
                               
Weighted average common shares
    17,148       18,296       17,411       18,173  
 
                       
 
                               
Weighted average common & common equivalent shares outstanding
    17,524       18,830       17,845       18,766  
 
                       

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BLACK BOX CORPORATION
CONSOLIDATED BALANCE SHEETS

                 
    March 31,     March 31,  
In thousands   2005     2004  
 
Assets
               
Cash and cash equivalents
  $ 11,592     $ 9,306  
Accounts receivable, net
    116,865       97,203  
Lease receivables
    1,697        
Inventories, net
    57,176       40,162  
Costs and estimated earnings in excess of billings on uncompleted contracts
    25,695       13,763  
Deferred tax asset
    9,236       4,131  
Net current assets of discontinued operations
    424        
Other current assets
    14,849       10,623  
 
           
Total current assets
    237,534       175,188  
 
           
Property, plant and equipment, net
    38,268       29,269  
Goodwill, net
    444,567       380,769  
Intangibles, net
    44,157       29,546  
Lease receivables, net of current portion
    473        
Deferred tax asset
    3,793        
Discontinued operations, net of current portion
    373        
Other assets
    3,725       2,530  
 
           
Total assets
  $ 772,890     $ 617,302  
 
           
Liabilities
               
Current maturities of long-term debt
  $ 692     $ 1,061  
Current maturities of discounted lease rentals
    890        
Accounts payable
    36,032       30,709  
Billings in excess of costs and estimated earnings on uncompleted contracts
    8,947       5,665  
Deferred revenue
    21,456        
Accrued liabilities:
               
Compensation and benefits
    13,073       7,849  
Restructuring
    6,709       593  
Other liabilities
    33,905       16,185  
Income taxes
    3,295       3,695  
 
           
Total current liabilities
    124,999       65,757  
 
           
Long-term debt
    147,196       35,177  
Discounted lease rentals
    30        
Deferred taxes
          11,050  
Other liabilities
    75       414  
Restructuring reserve
    9,889        
Stockholders’ Equity
               
Common stock
    24       23  
Additional paid-in capital
    336,290       324,219  
Retained earnings
    428,632       402,675  
Treasury stock, at cost
    (296,797 )     (239,885 )
Accumulated other comprehensive gain
    22,552       17,872  
 
           
Total stockholders’ equity
    490,701       504,904  
 
           
Total liabilities and stockholders’ equity
  $ 772,890     $ 617,302  
 
           

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BLACK BOX CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS

                                 
    Three Months Ended   Year Ended
    March 31,   March 31,   March 31,   March 31,
In thousands   2005   2004   2005   2004
 
Operating Activities
                               
Net income
  $ 34     $ 11,503     $ 29,912     $ 47,243  
Adjustments to reconcile net income to cash Provided by operating activities:
                               
Intangibles amortization
    1,145       48       1,332       246  
Depreciation
    2,253       1,695       6,623       6,519  
Gain on disposal of assets
                      (301 )
Stock compensation expense
                680        
Changes in operating assets and liabilities:
                               
Account receivable, net
    7,725       3,699       8,878       7,486  
Inventories, net
    2,336       2,077       (76 )     1,144  
Other current assets
    14,143       6,036       16,608       19,854  
Proceeds from lease contracts
    504             504        
Accounts payable and accrued liabilities
    (10,342 )     1,554       (12,255 )     (7,006 )
 
   
Net cash provided by operating activities
  $ 17,798     $ 26,612     $ 52,206     $ 75,185  
 
   
 
                               
Investing Activities
                               
Capital expenditures, net
    (470 )   $ (95 )   $ (2,319 )   $ 322  
Acquisition of businesses, net of cash acquired
    (102,553 )           (102,553 )      
Prior merger-related payments
    605       (1,772 )     107       (3,010 )
 
   
Net cash used in investing activities
  $ (102,418 )   $ (1,867 )   $ (104,765 )   $ (2,688 )
 
   
 
                               
Financing Activities
                               
Proceeds/(repayments) on borrowings, net
  $ 106,414     $ (11,327 )   $ 110,450     $ (14,688 )
Repayments on discounted lease rentals
    (458 )           (458 )      
Proceeds from exercise of options
    609       16,145       7,919       22,159  
Payment of dividends
    (1,038 )     (889 )     (3,847 )     (3,663 )
Deferred financing costs
    (1,117 )           (1,352 )      
Purchase of treasury stock
    (19,327 )     (28,702 )     (56,912 )     (81,057 )
 
   
Net cash provided/(used) in financing activities
  $ 85,083     $ (24,773 )   $ 55,800     $ (77,249 )
Foreign currency exchange impact on cash
  $ 182     $ (590 )   $ (955 )   $ 15  
 
   
Increase/(decrease) in cash & cash equivalents
  $ 645     $ (618 )   $ 2,286     $ (4,737 )
Cash & cash equivalents at beginning of period
    10,947       9,924       9,306       14,043  
 
   
Cash & cash equivalents at end of period
  $ 11,592     $ 9,306     $ 11,592     $ 9,306  
 
   

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RECONCILIATIONS:

In addition to reported results under U.S. GAAP for the fiscal periods, the following financial highlights tables also includes, where appropriate, a reconciliation of free cash flow, EBITDA, diluted EPS and net income excluding restructuring and other charges and reconciling items (which are non-GAAP measures), to the most directly comparable GAAP measure. All dollar amounts are in thousands.

A reconciliation of cash provided by operating activities to free cash flow is presented below:

                                   
    4Q05     4Q04   FY05   FY04
 
Cash provided by operating activities
  $ 17,798       $ 26,612     $ 52,206     $ 75,185  
Plus or (minus):
                                 
Net capital expenditures/disposals
    (470 )       (95 )     (2,319 )     322  
Proceeds from stock option exercises
    609         16,145       7,919       22,159  
Foreign currency exchange impact on cash
    182         (590 )     (955 )     15  
 
Free cash flow
  $ 18,119       $ 42,072     $ 56,851     $ 97,681  
 

A reconciliation of diluted earnings per common share (EPS) to diluted EPS excluding restructuring and other charges and reconciling items is presented below:

                 
    4Q05   FY05
 
Diluted EPS
  $ 0.00     $ 1.68  
EPS impact of restructuring and other charges
    0.19       0.19  
EPS impact of reconciling items
    0.20       0.26  
 
Diluted EPS excluding special items
  $ 0.39     $ 2.13  
 

A reconciliation of net income to net income excluding restructuring and other charges and reconciling items is presented below:

                 
    4Q05   FY05
 
Net income
  $ 34     $ 29,912  
% of revenues
    0.0 %     5.6 %
Restructuring and other charges, after tax impact
    3,314       3,314  
Reconciling items, after tax impact
    3,471       4,650  
 
Net income excluding special items
  $ 6,819     $ 37,876  
% of revenues
    4.3 %     7.1 %
 

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Page 11

A reconciliation of operating income to EBITDA is presented below:

                           
    4Q05   FY05     FY06
 
Operating income
  $ 1,393     $ 48,536       $ 84,000  
% of revenues
    1.0 %     9.1 %       12.0 %
Depreciation
    2,253       6,623         11,000  
Amortization
    1,145       1,332         400  
 
EBITDA
  $ 4,791     $ 56,491       $ 95,400  
% of revenues
    3.0 %     10.6 %       13.6 %
 

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Page 12

SUPPLEMENTAL INFORMATION:

Additionally, the following supplemental information is being provided for comparisons of fourth quarter ended March 31, 2005 reported results to this year’s third quarter and prior year’s fourth quarter. All dollar amounts are in thousands unless noted otherwise.

Information on revenues and operating income by geography is presented below. Management believes it is important to separately present the Fiscal 2005 restructuring and other charges, as well as, the reconciling items of $10.4 million. Management believes this enables a clearer understanding of the ongoing operations of the Company.

                                           
    4Q05   3Q05   4Q04     FY05   FY04
 
Revenues:
                                         
North America
  $ 112,047     $ 78,642     $ 81,744       $ 355,013     $ 341,299  
Europe
    35,501       38,947       38,214         142,838       142,158  
All Other
    9,682       9,307       9,772         37,225       36,955  
 
         
Total
  $ 157,230     $ 126,896     $ 129,730       $ 535,076     $ 520,412  
 
                                         
Operating Income:
                                         
North America
  $ (295 )   $ 8,345     $ 9,686       $ 26,798     $ 44,281  
% of North America revenues
    (0.3 )%     10.6 %     11.8 %       7.5 %     13.0 %
Europe
  $ 274     $ 4,016     $ 5,534       $ 13,639     $ 21,812  
% of Europe revenues
    0.8 %     10.3 %     14.5 %       9.5 %     15.3 %
All Other
  $ 1,414     $ 1,836     $ 2,689       $ 8,099     $ 9,107  
% of All Other revenues
    14.6 %     19.7 %     27.5 %       21.8 %     24.6 %
 
         
Total
  $ 1,393     $ 14,197     $ 17,909       $ 48,536     $ 75,200  
% of Total revenues
    1.0 %     11.2 %     13.8 %       9.1 %     14.5 %
 
                                         
Restructuring and Other Charges and Reconciling Items:
                                         
North America
  $ 9,356       1,300             $ 11,156        
Europe
    1,003                     1,003        
All Other
                               
 
         
Total
  $ 10,359       1,300             $ 12,159        
 
                                         
Operating Income Excluding Restructuring and Other Charges and Reconciling Items:
                                         
North America
  $ 9,061     $ 9,645     $ 9,686       $ 37,954     $ 44,281  
% of North America revenues
    8.1 %     12.3 %     11.8 %       10.7 %     13.0 %
Europe
  $ 1,277     $ 4,016     $ 5,534       $ 14,642     $ 21,812  
% of Europe revenues
    3.6 %     10.3 %     14.5 %       10.3 %     15.3 %
All Other
  $ 1,414     $ 1,836     $ 2,689       $ 8,099     $ 9,107  
% of All Other revenues
    14.6 %     19.7 %     27.5 %       21.8 %     24.6 %
 
         
Total
  $ 11,752     $ 15,497       17,909       $ 60,695     $ 75,200  
% of Total revenues
    7.5 %     12.2 %     13.8 %       11.3 %     14.5 %
 

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Page 13

Information on revenues and gross profit for data services, voice services and hotline services is presented below:

                                           
    4Q05   3Q05   4Q04     FY05   FY04
 
Revenues:
                                         
Data Services
  $ 48,799     $ 53,410     $ 52,851       $ 200,935     $ 214,299  
Voice Services
    52,921       16,219       15,515         106,540       68,241  
Hotline Services
    55,510       57,267       61,364         227,601       237,872  
 
         
Total
  $ 157,230     $ 126,896     $ 129,730       $ 535,076     $ 520,412  
 
                                         
Gross Profit:
                                         
Data Services
  $ 13,343     $ 16,149     $ 15,925       $ 59,354     $ 67,329  
% of Data Services revenues
    27.3 %     30.2 %     30.1 %       29.5 %     31.4 %
Voice Services
  $ 17,648     $ 5,469     $ 5,652       $ 36,255     $ 23,999  
% of Voice Services revenues
    33.3 %     33.7 %     36.4 %       34.0 %     35.2 %
Hotline Services
  $ 28,725     $ 29,400     $ 32,711       $ 119,320     $ 124,923  
% of Hotline Services revenues
    51.7 %     51.3 %     53.3 %       52.4 %     52.5 %
 
         
Total
  $ 59,716     $ 51,018     $ 54,288       $ 214,929     $ 216,251  
% of Total revenues
    38.0 %     40.2 %     41.8 %       40.2 %     41.6 %
 

Information on revenues on a same-office basis is presented below:

                         
    4Q05   4Q04   Change
 
Revenues as reported
  $ 157,230     $ 129,730       21 %
Less revenues from offices added since Fiscal 2004
    (35,208 )              
 
   
Revenues on same-office basis
  $ 122,022     $ 129,730       (6 )%
 

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Page 14

Information on various balance sheet ratios, backlog and headcount is presented below. Dollar amounts are in millions.

                         
    4Q05     3Q05     4Q04  
 
Accounts Receivable:
                       
Gross Accounts Receivable $
  $ 124.2     $ 108.8     $ 107.6  
Reserve $ / %
  $ 7.3 /5.9%   $ 10.2 /9.4%   $ 10.4 /9.7%
 
                 
Net Accounts Receivable $
  $ 116.9     $ 98.6     $ 97.2  
Net Days Sales Outstanding
    57 days       64 days       63 days  
 
                       
Inventory:
                       
Gross Inventory $
  $ 69.7     $ 48.2     $ 45.0  
Reserve $ / %
  $ 12.5 /18.0%   $ 5.0 /10.4%   $ 4.8 /10.8%
 
                 
Net Inventory $
  $ 57.2     $ 43.2     $ 40.2  
Net Inventory Turns
    6.4 x     7.9 x     7.6 x
 
                       
Six-Month Order Backlog
  $ 97     $ 54     $ 56  
 
                       
Team Members
    3,371       2,538       2,779  
 

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