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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

FORM 10-Q

 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2021

 

Commission File Number 1-4422

 

ROLLINS, INC.

(Exact name of registrant as specified in its charter)

Delaware 51-0068479
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)

 

2170 Piedmont Road, N.E., Atlanta, Georgia

(Address of principal executive offices)

 

30324

(Zip Code)

 

(404) 888-2000

(Registrant’s telephone number, including area code)

 

 

Securities registered pursuant to Section 12(b) of the Act:

 

Title of each class   Trading Symbol(s)   Name of each exchange on which registered
Common Stock   ROL   NYSE

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x    No o

 

Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  x   No  o

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

 

Large Accelerated Filer x Accelerated filer o
Non-accelerated filer o Smaller reporting company o
    Emerging growth company o

 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

 

Yes o No x  

 

Rollins, Inc. had 492,123,516 shares of its $1 par value Common Stock outstanding as of April 16, 2021.

 
 

ROLLINS, INC. AND SUBSIDIARIES

 

PART 1 FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

 

CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

AS OF MARCH 31, 2021, AND DECEMBER 31, 2020

(in thousands except share data)

(unaudited)

 

   March 31,   December 31, 
   2021   2020 
ASSETS          
Cash and cash equivalents  $117,322   $98,477 
Trade receivables, net of allowance for expected credit losses of $15,731 and $16,854, respectively   122,445    126,337 
Financed receivables, short-term, net of allowance for expected credit losses of $1,292 and $1,297, respectively   22,402    23,716 
Materials and supplies   32,645    30,843 
Other current assets   39,229    35,404 
Total current assets   334,043    314,777 
Equipment and property, net of accumulated depreciation of $299,170 and $299,226, respectively   143,899    178,052 
Goodwill   659,795    653,176 
Customer contracts, net   297,288    298,949 
Trademarks & tradenames, net   108,761    109,044 
Other intangible assets, net   10,198    10,777 
Operating lease right-of-use assets, net   252,343    212,342 
Financed receivables, long-term, net of allowance for expected credit losses of $2,078 and $1,934, respectively   38,105    38,187 
Benefit plan assets   1,167    1,198 
Deferred income taxes   2,649    2,222 
Other assets   28,632    27,176 
Total assets  $1,876,880   $1,845,900 
LIABILITIES          
Accounts payable  $66,586   $64,596 
Accrued insurance   31,709    31,675 
Accrued compensation and related liabilities   78,357    91,011 
Unearned revenues   140,378    131,253 
Operating lease liabilities - current   75,822    73,248 
Current portion of long-term debt   18,750    17,188 
Other current liabilities   96,186    63,540 
Total current liabilities   507,788    472,511 
Accrued insurance, less current portion   36,062    36,067 
Operating lease liabilities, less current portion   178,508    140,897 
Long-term debt   96,250    185,812 
Deferred income tax liabilities   9,005    10,612 
Long-term accrued liabilities   60,332    58,641 
Total liabilities   887,945    904,540 
Commitments and contingencies          
STOCKHOLDERS’ EQUITY          
Preferred stock, without par value; 500,000 shares authorized, zero shares issued        
Common stock, par value $1 per share; 550,000,000 shares authorized, 492,123,516 and 491,612,059 shares issued and outstanding, respectively   492,124    491,612 
Paid in capital   95,824    101,757 
Accumulated other comprehensive loss   (11,155)   (10,897)
Retained earnings   412,142    358,888 
Total stockholders’ equity   988,935    941,360 
Total liabilities and stockholders’ equity  $1,876,880   $1,845,900 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

2
 

ROLLINS, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

FOR THE THREE MONTHS ENDED MARCH 31, 2021 AND 2020

(in thousands except per share data)

(unaudited)

 

   Three Months Ended 
   March 31, 
   2021   2020 
REVENUES          
Customer services  $535,554   $487,901 
COSTS AND EXPENSES          
Cost of services provided   261,552    251,152 
Depreciation and amortization   23,596    21,597 
Sales, general and administrative   162,208    157,862 
(Gains)/losses on sale of assets, net   (32,260)   (275)
Interest expense, net   606    2,165 
INCOME BEFORE INCOME TAXES   119,852    55,400 
PROVISION FOR INCOME TAXES   27,209    12,132 
NET INCOME  $92,643   $43,268 
NET INCOME PER SHARE - BASIC AND DILUTED  $0.19   $0.09 
DIVIDENDS PAID PER SHARE  $0.08   $0.08 
Weighted average shares outstanding - basic and diluted   492,003    491,524 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

3
 

ROLLINS, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE EARNINGS

FOR THE THREE MONTHS ENDED MARCH 31, 2021 AND 2020

(in thousands)

(unaudited)

 

   (In thousands) 
   Three Months Ended 
   March 31, 
   2021   2020 
NET INCOME  $92,643   $43,268 
Other comprehensive earnings / (loss)          
Foreign currency translation adjustments   (421)   (16,868)
Change in derivatives, net of tax   163    (734)
Other comprehensive earnings / (loss)   (258)   (17,602)
Comprehensive earnings  $92,385   $25,666 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

4
 

ROLLINS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS EQUITY

FOR THE THREE MONTHS ENDED MARCH 31, 2021 AND 2020

(in thousands)

(unaudited)

 

   Common Stock   Paid-in-   Accumulated
Other
Comprehensive
   Retained     
   Shares   Amount   Capital   Income/(Loss)   Earnings   Total 
Balance at December 31, 2019   491,146   $491,146   $89,413   $(21,109)  $256,300   $815,750 
Impact of adoption of ASC 326                   2,484    2,484 
Net Income                   43,268    43,268 
Other comprehensive income, net of tax                              
Foreign currency translation adjustments               (16,868)       (16,868)
Change in derivatives               (734)       (734)
Cash dividends                   (39,317)   (39,317)
Stock compensation   833    833    3,264        (278)   3,819 
Employee stock buybacks   (328)   (328)   (7,812)       109    (8,031)
Balance at March 31, 2020   491,651   $491,651   $84,865   $(38,711)  $262,566   $800,371 

 

   Common Stock   Paid-in-   Accumulated
Other
Comprehensive
   Retained     
   Shares   Amount   Capital   Income/(Loss)   Earnings   Total 
Balance at December 31, 2020   491,612   $491,612   $101,757   $(10,897)  $358,888   $941,360 
Net Income                   92,643    92,643 
Other comprehensive income, net of tax                               
Foreign currency translation adjustments               (421)       (421)
Change in derivatives               163        163 
Cash dividends                   (39,389)   (39,389)
Stock compensation   768    768    3,153            3,921 
Employee stock buybacks   (256)   (256)   (9,086)           (9,342)
Balance at March 31, 2021   492,124   $492,124   $95,824   $(11,155)  $412,142   $988,935 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

5
 

ROLLINS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STATEMENT OF CASH FLOWS

FOR THE THREE MONTHS ENDED MARCH 31, 2021 AND 2020

(in thousands)

(unaudited)

   Three Months Ending 
   March 31, 
   2021   2020 
OPERATING ACTIVITIES          
Net income  $92,643   $43,268 
Adjustments to reconcile net income to net cash provided by operating activities:          
Depreciation and amortization   23,596    21,597 
Deferred income tax (benefit)/provision   (2,039)   2,999 
Provision for expected credit losses   2,686    2,288 
Stock based compensation expense   3,921    3,819 
(Gains)/losses on sale of assets, net   (32,260)   (275)
Other, net   (62)   (340)
Changes in operating assets and liabilities   31,001    18,607 
Net cash provided by operating activities   119,486    91,963 
INVESTING ACTIVITIES          
Cash used for acquisitions of companies, net of cash acquired   (16,978)   (47,586)
Purchases of equipment and property   (7,826)   (6,674)
Proceeds from sales of franchises   99    267 
Proceeds from sales of assets   65,101    668 
Other, net   (253)   273 
Net cash provided by/(used in) investing activities   40,143    (53,052)
FINANCING ACTIVITIES          
Payment of contingent consideration   (4,926)   (2,040)
Repayment of term loan   (21,000)   (3,200)
Repayment on revolving commitment   (70,500)   (32,500)
Borrowings on revolving commitment   3,500    64,000 
Cash paid for common stock purchased   (9,342)   (8,031)
Dividends paid   (39,389)   (39,317)
Net cash (used in) financing activities   (141,657)   (21,088)
Effect of exchange rate changes on cash   873    (19,517)
Net increase/(decrease) in cash and cash equivalents   18,845    (1,694)
Cash and cash equivalents at beginning of period   98,477    94,276 
Cash and cash equivalents at end of period  $117,322   $92,582 
Supplemental disclosure of cash flow information:          
Non-cash additions to operating lease right-of-use assets  $60,389   $27,894 

The accompanying notes are an integral part of these condensed consolidated financial statements.

6
 

ROLLINS, INC. AND SUBSIDIARIES

 

NOTE 1.BASIS OF PREPARATION AND OTHER

Basis of Preparation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”, “we”, “our”) for the year ended December 31, 2020. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2020 Annual Report on Form 10-K.

The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.

In March 2020, the World Health Organization declared the outbreak of COVID-19 a global pandemic, which continues to spread throughout the U.S. and the world. This has resulted in authorities implementing numerous measures to contain the virus, including, but not limited to, travel bans and restrictions, quarantines, shelter-in-place orders, and business limitations and shutdowns. The pest control industry was designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. The results of operations for the three months ended March 31, 2021 are not necessarily indicative of results for the entire year. The severity, magnitude and duration, as well as the economic consequences of the COVID-19 pandemic, are uncertain, rapidly changing and difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to COVID-19 and may change materially in future periods.

The Company has one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.

NOTE 2.RECENT ACCOUNTING PRONOUNCEMENTS

In March 2020, the FASB issued ASU No. 2020-04 Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU 2020-04”). The update provides optional guidance for a limited period of time to ease the potential burden in accounting for (or recognizing the effects of) contract modifications on financial reporting, caused by reference rate reform. ASU 2020-04 is effective for all entities as of March 12, 2020 through December 31, 2022. The Company is still evaluating the impact, but does not expect the adoption of the standard to have a material impact on the Company’s consolidated Financial Statements.

In December 2019, the FASB issued ASU No. 2019-12 Income Taxes (topic 740): Simplifying the Accounting for Income Taxes (“ASU 2019-12”). The standard eliminates the need for an organization to analyze whether the following apply in a given period (1) exception to the incremental approach for intraperiod tax allocation (2) exceptions to accounting for basis differences when there are ownership changes in foreign investments and (3) exceptions in interim period income tax accounting for year-to-date losses that exceed anticipated losses. The ASU also is designed to improve financial statement preparers’ application of income tax-related guidance and simplify GAAP for (1) franchise taxes that are partially based on income, (2) transactions with a government that result in a step-up in the tax basis of goodwill, (3) separate financial statements of legal entities that are not subject to tax, and (4) enacted changes in tax laws in interim periods. The Company adopted ASU 2019-12 effective January 1, 2021 and the adoption did not have a material impact on the Company’s consolidated financial statements.

7
 

ROLLINS, INC. AND SUBSIDIARIES

 

NOTE 3.REVENUE

The following tables present our revenues disaggregated by revenue source (in thousands).

Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for 10% or more of the sales for the periods listed on the following table.

 

Revenue, classified by the major geographic areas in which our customers are located, was as follows:

   (In thousands) 
   Three Months Ended 
   March 31, 
   2021   2020 
United States  $494,100   $452,346 
Other countries   41,454    35,555 
Total Revenues  $535,554   $487,901 

Revenue from external customers, classified by significant product and service offerings, was as follows:

   Three Months Ending 
   March 31, 
(in thousands)  2021   2020 
Residential revenue  $235,179   $204,657 
Commercial revenue   188,697    183,315 
Termite completions, bait monitoring, & renewals   105,694    94,227 
Franchise revenues   3,459    3,417 
Other revenues   2,525    2,285 
Total Revenues  $535,554   $487,901 

NOTE 4.ALLOWANCE FOR CREDIT LOSSES

Effective January 1, 2020, the Company adopted ASC 326, the new accounting standard related to credit losses. The Company is exposed to credit losses primarily related to accounts receivables and financed receivables derived from customer services revenue. To reduce credit risk for residential pest control accounts receivable, we promote enrollment in our auto-pay programs. In general, we may suspend future services for customers with past due balances. The Company’s credit risk is generally low with a large number of entities comprising Rollins’ customer base and dispersion across many different geographical regions.

The Company manages its financing receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s established credit evaluation and monitoring procedures seek to minimize the amount of business we conduct with higher risk customers. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s Beacon/credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing or require a significant down payment or turn down the contract. Delinquencies of accounts are monitored each month. Financing receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates.

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ROLLINS, INC. AND SUBSIDIARIES

 

The Company’s allowances for credit losses for trade accounts receivable and financed receivables are developed using historical collection experience, current economic and market conditions, reasonable and supportable forecasts, and a review of the current status of customers’ receivables. The Company’s receivable pools are classified between residential customers, commercial customers, large commercial customers, and financed receivables. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. The Company stops accruing interest to these receivables when they are deemed uncollectible. Below is a roll forward of the Company’s allowance for credit losses for the three months ended March 31, 2021 and 2020.

   Allowance for Credit Losses 
   Trade
Receivables
   Financed
Receivables
   Total
Receivables
 
Balance at December 31, 2020   16,854    3,231    20,085 
Provision for expected credit losses   1,865    821    2,686 
Write-offs charged against the allowance   (4,099)   (681)   (4,780)
Recoveries collected   1,111    (1)   1,110 
Balance at March 31, 2021  $15,731   $3,370   $19,101 
                
   Allowance for Credit Losses
   Trade Receivables  Financed Receivables  Total Receivables
Balance at December 31, 2019  $16,699   $2,959   $19,658 
Adoption of ASC 326   (3,330)         (3,330)
Provision for expected credit losses   1,553    734    2,287 
Write-offs charged against the allowance   (3,779)   (640)   (4,419)
Recoveries collected   718          718 
Balance at March 31, 2020  $11,861   $3,053   $14,914 

NOTE 5.EARNINGS PER SHARE

The Company follows ASC 260, Earnings Per Share that requires the reporting of both basic and diluted earnings per share. Basic earnings per share is computed by dividing net income available to participating common stockholders by the weighted average number of participating common shares outstanding for the period.

Basic and diluted earnings per share attributable to common and restricted shares of common stock for the period were as follows:

 

   Three Months Ending 
   March 31, 
   2021   2020 
Basic and diluted earnings per share          
Common stock  $0.19   $0.09 
Restricted shares of common stock  $0.19   $0.08 

NOTE 6.CONTINGENCIES

In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims, arbitrations, regulatory actions or investigations which allege that the subsidiaries’ services caused damage or in evaluating the Company’s practices. In addition, the Company defends employment-related cases and claims from time to time. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.

Management does not believe that any pending claim, proceeding, litigation, regulatory action (including tax) or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.

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ROLLINS, INC. AND SUBSIDIARIES

 

NOTE 7.FAIR VALUE OF FINANCIAL INSTRUMENTS

The Company's financial instruments consist of cash and cash equivalents, trade receivables, notes receivable, accounts payable, other short-term liabilities, and debt. The carrying amounts of these financial instruments approximate their respective fair values. The Company also has derivative instruments as further discussed in Note 15. Derivative Instruments and Hedging Activities.

At March 31, 2021 and 2020, the Company had $33.0 million and $51.3 million of acquisition holdback and earnout liabilities with the former owners of acquired companies. The earnout liabilities were discounted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company's books and are considered level 3 liabilities. The table below presents a summary of the changes in fair value for these liabilities.

   Three Months Ending 
   March 31, 
(in thousands)  2021   2020 
Beginning  $35,744   $49,131 
New acquisitions and revaluations   2,067    4,489 
Payouts   (4,926)   (2,040)
Interest on outstanding contingencies   279    583 
Charge offset, forfeit and other   (188)   (835)
Ending balance  $32,976   $51,328 

NOTE 8.UNEARNED REVENUE

The Company records unearned revenue when we have either received payment or contractually have the right to bill for services in advance of the services or performance obligations being performed. Deferred revenue recognized in the three months ended March 31, 2021 and 2020 were $45.8 million and $42.7 million, respectively. Changes in unearned revenue were as follows:

Changes in unearned revenue were as follows:

   Three Months Ended 
   March 31, 
(in thousands)  2021   2020 
Balance at beginning of year  $149,224   $136,507 
Deferral of unearned revenue   55,379    49,552 
Recognition of unearned revenue   (45,837)   (42,707)
Balance at end of period  $158,766   $143,352 

The Company had no material contracted, but not recognized, revenue as of March 31, 2021 or December 31, 2020.

At March 31, 2021 and December 31, 2020, the Company had long-term unearned revenue of $18.4 million and $18.0 million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2029.

NOTE 9.LEASES

The Company leases certain buildings, vehicles, and equipment in order to reduce the risk associated with ownership. The Company elected the practical expedient approach permitted under ASC 842 not to include short-term leases with a duration of 12 months or less on the balance sheet. As of March 31, 2021, and December 31, 2020, all leases were classified as operating leases. Building leases generally carry terms of 5 to 15 years with annual rent escalations at fixed amounts per the lease. Vehicle leases generally carry a fixed term of one year with renewal options to extend the lease on a monthly basis resulting in lease terms up to 7 years depending on the class of vehicle. The exercise of renewal options is at the Company’s sole discretion. It is reasonably certain that the Company will exercise the renewal options on its vehicle leases. The measurement of right-of-use assets and liabilities for vehicle leases includes the fixed payments associated with such renewal periods. We separate lease and non-lease components of contracts. Our lease agreements do not contain any material variable payments, residual value guarantees, early termination penalties or restrictive covenants.

During the three months ended March 31, 2021, the Company completed a sale-leaseback transaction where it sold 16 of its properties related to the Clark Pest Control acquisition for gross proceeds of $62.1 million and a gain of $31.1 million. These leases are classified as operating leases with terms of 7 to 15 years.

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ROLLINS, INC. AND SUBSIDIARIES

 

The Company uses the rate implicit in the lease when available; however, most of our leases do not provide a readily determinable implicit rate. Accordingly, we estimate our incremental borrowing rate based on information available at lease commencement.

 

(in thousands)           
      Three Months Ended March 31, 
Lease Classification  Financial Statement Classification  2021   2020 
Short-term lease cost  Cost of services provided, Sales, general, and administrative expenses  $60   $76 
Operating lease cost  Cost of services provided, Sales, general, and administrative expenses   22,634    20,717 
Total lease expense     $22,694   $20,793 
              
Other Information             
      Weighted-average remaining lease term – operating leases   5.66 years    3.84 years 
      Weighted-average discount rate – operating leases   3.85%   3.93%
Cash paid for amounts included in the measurement of lease liabilities:          
       Operating cash flows for operating leases   $22,457   $20,477 

Lease Commitments

Future minimum lease payments, including assumed exercise of renewal options at March 31, 2021 were as follows:

(in thousands)  Operating
Leases
 
2021 (excluding the three months ended March 31, 2021)  $64,099 
2022   70,231 
2023   50,144 
2024   27,083 
2025   14,908 
2026   10,803 
Thereafter   48,844 
Total Future Minimum Lease Payments   286,112 
Less: Amount representing interest   31,782 
Total future minimum lease payments, net of interest  $254,330 

Future commitments presented in the table above include lease payments in renewal periods for which it is reasonably certain that the Company will exercise the renewal option. Total future minimum lease payments for operating leases, including the amount representing interest, are comprised of $156.8 million for building leases and $129.3 million for vehicle leases. As of March 31, 2021, the Company had additional future obligations of $9.0 million for leases that had not yet commenced.

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ROLLINS, INC. AND SUBSIDIARIES

 

NOTE 10.GOODWILL AND INTANGIBLE ASSETS

The cumulative carrying amount of goodwill was $659.8 million and $653.2 million at March 31, 2021 and December 31, 2020, respectively. Goodwill generally changes due to the timing of acquisitions, finalization of allocation of purchase prices of previous acquisitions and foreign currency translations. The carrying amount of goodwill in foreign countries was $81.3 million at March 31, 2021 and $81.4 million at December 31, 2020.

The Company tests goodwill and indefinite-lived intangible assets as of September 30 each year, or more frequently if indicators of an impairment exist. The Company has concluded there were no indicators of impairment during the three months ended March 31, 2021.

The carrying amount of customer contracts was $297.3 million and $298.9 million at March 31, 2021, and December 31, 2020, respectively. The carrying amount of trademarks and tradenames was $108.8 million and $109.0 million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of other intangible assets was $10.2 million and $10.8 million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of customer contracts in foreign countries was $44.6 million and $45.7 million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of trademarks and tradenames in foreign countries was $3.2 million and $3.3 million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of other intangible assets in foreign countries was $0.9 million and $1.0 million at March 31, 2021 and December 31, 2020, respectively.

 

Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives. The following table sets forth the components of indefinite-lived and amortizable intangible assets as of March 31, 2021 (in thousands):

Intangible Asset  Carrying
Value
   Useful Life
in Years
 
Customer contracts  $297,288    3-20 
Trademarks and tradenames   108,761    N/A-20
Non-compete agreements   4,457    3-20 
Internet domains   2,227    N/A-10 
Patents   1,446    3-15 
Other assets   2,068    N/A-10 
Total customer contracts and other intangible assets  $416,247      

NOTE 11.DEBT

On April 30, 2019, the Company entered into a Revolving Credit Agreement with Truist Bank N.A. (formerly SunTrust Bank N.A.) and Bank of America, N.A. (the “Credit Agreement”) for an unsecured revolving commitment of up to $175.0 million, which includes a $75.0 million letter of credit subfacility and a $25.0 million swingline subfacility (the “Revolving Commitment”), and an unsecured variable rate $250.0 million term loan with Truist Bank, N.A., and Bank of America, N.A (the “Term Loan”). Both the Revolving Commitment and the Term Loan (“Credit Facility”) have five-year terms commencing on April 29, 2019. In addition, the Credit Agreement has provisions to extend the term of the Revolving Commitment beyond April 29, 2024, as well as the right at any time and from time to time to prepay any borrowing under the Credit Agreement, in whole or in part, without premium or penalty. As of March 31, 2021, the Term Loan had outstanding borrowings of $115.0 million and there were no borrowings under the Revolving Commitment. The effective interest rate on the debt outstanding as of March 31, 2021 was 1.08%. The effective interest rate is comprised of the 1-month LIBOR plus a margin of 75.0 basis points as determined by our leverage ratio calculation. As of December 31, 2020, the Revolving Commitment had outstanding borrowings of $67.0 million and the Term Loan had outstanding borrowings of $136.0 million. The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended. The Company remained in compliance with applicable debt covenants through the date of this filing and expects to maintain compliance throughout 2021.

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ROLLINS, INC. AND SUBSIDIARIES

 

NOTE 12.STOCKHOLDERS' EQUITY

During the three months ended March 31, 2021, the Company paid $39.4 million, or $0.08 per share, in cash dividends compared to $39.3 million, or $0.08 per share, during the same period in 2020.

During the first quarter ended March 31, 2021 and during the same period in 2020, the Company did not repurchase shares on the open market.

The Company repurchases shares from employees for the payment of their taxes on restricted shares that have vested. The Company repurchased $9.3 million and $8.0 million for the quarters ended March 31, 2021 and 2020, respectively.

As more fully discussed in Note 17 of the Company’s notes to the consolidated financial statements in its 2020 Annual Report on Form 10-K, time-lapse restricted shares and restricted stock units have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plans. The Company issues new shares from its authorized but unissued share pool. At March 31, 2021, approximately 6.6 million shares of the Company’s common stock were reserved for issuance.

Time Lapse Restricted Shares

The following table summarizes the components of the Company’s stock-based compensation programs recorded as expense:

   Three Months Ended 
   March 31, 
(in thousands)  2021   2020 
Time lapse restricted stock:          
Pre-tax compensation expense  $3,921   $3,819 
Tax benefit   (886)   (837)
Restricted stock expense, net of tax  $3,035   $2,982 

The following table summarizes information on unvested restricted stock outstanding as of March 31, 2021:

(number of shares in thousands)  Number of
Shares
   Average Grant-
Date Fair Value
 
Unvested Restricted Stock at December 31, 2020   2,870   $20.36 
Forfeited   (10)   22.44 
Vested   (774)   16.16 
Granted   778    37.04 
Unvested Restricted Stock at March 31, 2021   2,864   $26.02 

At March 31, 2021 and December 31, 2020, the Company had $65.2 million and $40.5 million of total unrecognized compensation cost, respectively, related to time-lapse restricted shares that are expected to be recognized over a weighted average period of approximately 4.5 years.

NOTE 13.PENSION PLAN

In September 2019, the Company settled its fully-funded Rollins, Inc. pension plan. As of March 31, 2021, $1.2 million of Rollins, Inc. pension assets remained in the trust with a planned reversion of the remaining pension assets to the Company per ERISA regulations before year end. The Company anticipates tax of approximately 45% of the pension plan assets to be paid upon reversion, which includes 20% excise tax. In addition, the Company has a remaining Waltham, Inc. defined benefit plan. This plan had assets of $2.1 million, a projected liability of $3.0 million and an unfunded status of $0.9 million as of March 31, 2021. The Company has not made contributions to its defined benefit retirement plans since 2019.

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ROLLINS, INC. AND SUBSIDIARIES

 

NOTE 14.BUSINESS COMBINATIONS

The Company made nine acquisitions during the three-month period ended March 31, 2021, and 31 acquisitions for the year ended December 31, 2020, some of which have been disclosed in various press releases and related Current Reports on Form 8-K. For the nine acquisitions completed so far in 2021, the preliminary values of major classes of assets acquired and liabilities assumed recorded at the date of acquisition, as adjusted during the valuation period, are included in the reconciliation of the total consideration as follows (in thousands):

   March 31,
2021
 
Accounts receivable, net  $354 
Materials & supplies   80 
Equipment and property   867 
Goodwill   6,996 
Customer contracts   10,618 
Other intangible assets   38 
Current liabilities   (54)
Other assets and liabilities, net   146 
Total purchase price   19,045 
Less: Contingent consideration liability   (2,067)
Total cash purchase price  $16,978 

Goodwill from acquisitions represents the excess of the purchase price over the fair value of net assets of businesses acquired. The factors contributing to the amount of goodwill are based on strategic and synergistic benefits that are expected to be realized. For the period ended March 31, 2021, $7.0 million of goodwill was added related to the nine acquisitions noted above. The recognized goodwill is expected to be deductible for tax purposes.

NOTE 15.DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Risk Management Objective of Using Derivatives

The Company is exposed to certain interest rate risks on our outstanding debt and foreign currency risks arising from our international business operations and global economic conditions. The Company enters into certain derivative financial instruments to lock in certain interest rates, as well as to protect the value or fix the amount of certain obligations in terms of its functional currency, the U.S. dollar.

Cash Flow Hedges of Interest Rate Risk

The Company uses interest rate swap arrangements to manage or hedge its interest rate risk. Notwithstanding the terms of the swaps, the Company is ultimately obligated for all amounts due and payable under the Credit Facility. The Company does not use such instruments for speculative or trading purposes.

On June 19, 2019, the Company entered into a floating-to-fixed interest rate swap for an aggregate notional amount of $100.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility. The Company designated the swap as a cash flow hedge. The swap requires us to pay a fixed rate of 1.94% per annum on the notional amount. The cash flows from the swap began June 30, 2019 and ends on December 31, 2021. As of December 31, 2020, $0.4 million had been recorded as a loss in Accumulated Other Comprehensive Income (“AOCI”). For the three months ended March 31, 2021, a gain of $0.2 million was recorded in AOCI, compared to a loss of $0.7 million for the three months ended March 31, 2020. Realized gains and losses in connection with each required interest payment are reclassified from AOCI to interest expense during the period of the cash flows. During the first three months ended March 31, 2021, the Company reclassified nil into interest expense and credited $0.1 million as interest income during the three months ended March 31, 2020. The fair value of the Company’s interest rate swaps was recorded as $0.2 million in Other Current Liabilities at March 31, 2021. The fair value of the Company’s interest rate swaps was recorded as $0.2 million in Long-Term Liabilities at December 31, 2020. On a quarterly basis, management evaluates any swap agreement to determine its effectiveness or ineffectiveness and records the change in fair value as an adjustment to AOCI. Management intends that the swap remains effective.

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ROLLINS, INC. AND SUBSIDIARIES

 

Hedges of Foreign Exchange Risk

The Company is exposed to fluctuations in various foreign currencies against its functional currency, the US dollar. We use foreign currency derivatives, specifically foreign currency forward contracts (“FX Forwards”), to manage our exposure to fluctuations in the USD-CAD and AUD-USD exchange rates. FX Forwards involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date. The FX Forwards are typically settled in US dollars for their fair value at or close to their settlement date. We do not currently designate any of these FX Forwards under hedge accounting, but rather reflect the changes in fair value immediately in earnings. We do not use such instruments for speculative or trading purposes, but rather use them to manage our exposure to foreign exchange rates. Changes in the fair value of FX Forwards were recorded in other income/expense and were equal to a net loss of $0.3 million and a net gain of $1.1 million for the three months ended March 31, 2021 and 2020, respectively. The fair values of the Company’s FX Forwards were recorded as net obligations of $0.4 million and $0.4 million in Other Current Liabilities at March 31, 2021 and December 31, 2020, respectively.

As of March 31, 2021, the Company had the following outstanding FX Forwards (in thousands except for number of instruments):

Non-Designated Derivative Summary
FX Forward Contracts  Number of
Instruments
   Sell
Notional
   Buy
Notional
 
Sell AUD/Buy USD Fwd Contract   11   $1,300   $949 
Sell CAD/Buy USD Fwd Contract   13   $13,500   $10,393 
Total   24        $11,342 

The financial statement impact related to these derivative instruments was insignificant for the three months ended March 31, 2021 and year ended December 31, 2020.

NOTE 16.SUBSEQUENT EVENTS

 

The Company previously announced that it was pursuing corrective actions in connection with certain corporate acts involving the amendment to the Company’s certificate of incorporation that was approved by Company stockholders on April 23, 2019 (the “2019 Amendment”).  In connection with the 2019 Amendment, the shareholders voted to increase the number of authorized shares of capital stock to 550,500,000 shares, including 550 million shares of common stock and 500,000 shares of preferred stock.   Due to a clerical error, the Certificate of Amendment for the 2019 Amendment was not filed with the Delaware Secretary of State.  The Company filed a petition with the Delaware Chancery Court to deem the 2019 Amendment to be filed on April 23, 2019, and the Court granted the petition on April 23, 2021 resulting in the correction of the technical defects.

On April 27, 2021, shareholders approved an amendment to Rollins, Inc.’s Certificate of Incorporation to increase the number of authorized shares of common stock from 550,000,000 shares to 800,000,000 shares. Rollins’ authorized preferred stock will remain the same at 500,000 shares.

On April 27, 2021, the Company announced that the Board of Directors declared a regular quarterly cash dividend on its common stock of $0.08 per share payable on June 10, 2021 to stockholders of record at the close of business May 10, 2021.

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ROLLINS, INC. AND SUBSIDIARIES

 

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

On April 28, 2021, the Company reported first quarter revenues of $535.6 million, an increase of 9.8% over the prior year’s first quarter revenue of $487.9 million. Rollins’ net income increased 114.1% to $92.6 million, or $0.19 per diluted share for the first quarter ended March 31, 2021, compared with $43.3 million, or $0.09 per diluted share for the same period in 2020.

Results of Operations:

THREE MONTHS ENDED MARCH 31, 2021 COMPARED TO THREE MONTHS ENDED MARCH 31, 2020

Revenue

Revenues for the first quarter ended March 31, 2021 increased $47.7 million, or 9.8%, to $535.6 million compared to $487.9 million for the first quarter ended March 31, 2020. Approximately 1.9 percentage points of the 9.8% increase in revenues came from acquisitions, while growth in customers and pricing made up the remaining 7.9 percentage points.

The Company has three primary service offerings: commercial pest control, residential pest control and termite, including ancillary services. During the first quarter ended March 31, 2021, commercial pest control revenue approximated 35% of the Company’s revenues, residential pest control approximated 44% of the Company’s revenues, and termite and ancillary service revenue approximated 20% of the Company’s revenues.

Comparing the first quarter of 2021 to the first quarter of 2020, the Company’s commercial pest control revenue increased 2.9%. The Company believes the launch of its VitalClean sanitation services helped some of its commercial customers reopen and protect their employees and customers. Demand for our residential pest control service offerings continues to grow. With many people working from or confined to their homes, the awareness of unwanted pests has helped contribute to our growth in residential service revenues. Comparing the first quarter of 2021 to the first quarter of 2020, residential pest control revenue grew 14.9%. Termite and ancillary services revenue grew 12.2%. Foreign operations accounted for approximately 8% and 7% of total revenues during the first quarters of 2021 and 2020, respectively.

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ROLLINS, INC. AND SUBSIDIARIES

 

Revenues are impacted by the seasonal nature of the Company’s pest and termite control services. The increase in pest activity, as well as the metamorphosis of termites in the spring and summer (the occurrence of which is determined by the change in seasons), has historically resulted in an increase in the Company’s revenues as evidenced by the following chart:

   Consolidated Net Revenues 
   (in thousands) 
   2021   2020   2019 
First Quarter  $535,554   $487,901   $429,069 
Second Quarter       553,329    523,957 
Third Quarter       583,698    556,466 
Fourth Quarter       536,292    505,985 
Year ended December 31,  $535,554   $2,161,220   $2,015,477 

Revenues are also impacted by the Company’s acquisitions. For the first quarters of 2021, 2020, and 2019, acquisitions increased revenues by $9.3 million, $37.0 million, and $4.5 million, respectively.

Cost of Services Provided

Cost of services provided for the first quarter ended March 31, 2021 increased $10.4 million, or 4.1%, to $261.6 million, compared to $251.2 million for the first quarter of the prior year. Gross margin for the first quarter of 2021 was 51.2%, up 2.7 percentage points from 48.5% for the first quarter of 2020. During the quarter, the Company’s margin improvement was driven by expense reductions in the following areas:

·Service salary and benefit savings as a percentage of revenues; and
·Improved routing and scheduling efficiencies, which reduced fleet expenses.

Depreciation and Amortization

Depreciation and amortization expense for the first quarter ended March 31, 2021 increased $2.0 million to $23.6 million, an increase of 9.3% from the same period in the prior year. Depreciation increased $0.9 million due to acquisitions and equipment purchases, while amortization of intangible assets increased $1.1 million due to the amortization of customer contracts from several acquisitions.

Sales, General and Administrative

Sales, general and administrative expenses for the first quarter ended March 31, 2021 decreased to 30.3% of revenues, increasing $4.3 million, or 2.8%, to $162.2 million, compared to $157.9 million or 32.4% of revenues for the first quarter ended March 31, 2020. The following factors contributed to the control of Company spending:

·Administrative salary and benefit savings as a percentage of revenues; and
·Elimination of other non-essential spending reduced meeting, travel and office supply expense.

Interest Expense, Net

Net interest expense for the first quarter ended March 31, 2021 was $0.6 million compared to $2.2 million for the same period last year. The change was driven primarily by the lower average debt balance in 2021 compared to the same quarter in 2020.

Income Taxes

The effective tax rate was 22.7% for the first quarter ended March 31, 2021 compared to 21.9% for the first quarter ended March 31, 2020. The rate is higher in the current year due to the Company’s restricted stock vestings and the disallowance of tax deductions for a portion of executive compensation.

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ROLLINS, INC. AND SUBSIDIARIES

 

Liquidity and Capital Resources

The Company believes its current cash and cash equivalents balances, future cash flows expected to be generated from operating activities and available borrowings under its $175.0 million revolving credit facility and $250.0 million term loan facility will be sufficient to finance its current operations and obligations, and fund expansion of the business for the foreseeable future. The Company’s operating activities generated net cash of $119.5 million and $92.0 million for the three months ended March 31, 2021 and 2020, respectively.

The Company invested approximately $7.8 million in capital expenditures, exclusive of expenditures for business acquisitions, during the three months ended on March 31, 2021, compared to $6.7 million during the same period in 2020. Non-essential capital expenditures for 2021 have been cancelled in response to the pandemic crisis. Capital expenditures for the three months ended on March 31, 2021 consisted primarily of the purchase of operating equipment replacements and technology-related projects. During the three months ended March 31, 2021, the Company made expenditures for acquisitions totaling $17.0 million, compared to $47.6 million during the same period in 2020. The Company’s proceeds from sales of assets during the three months ended March 31, 2021 of $65.1 million relate primarily to the sale of property related to the Clark acquisition. A total of $39.4 million was paid in cash dividends ($0.08 per share) during the three-month period ended March 31, 2021, compared to $39.3 million paid in cash dividends ($0.08 per share) during the same period in 2020.

On April 27, 2021, the Company announced that the Board of Directors declared a regular quarterly cash dividend on its common stock of $0.08 per share payable June 10, 2021 to stockholders of record at the close of business May 10, 2021, to be funded with existing cash balances. The Company expects to continue to pay cash dividends to common stockholders, subject to the earnings and financial condition of the Company and other relevant factors.

The Company did not repurchase shares of its common stock on the open market during the first three months of 2021 or during the same period in 2020. The Company has had a buyback program in place for a number of years and has routinely purchased shares when it felt the opportunity was desirable. The Board authorized the purchase of 16.9 million additional shares of the Company’s common stock in July 2012. These authorizations enable the Company to continue the purchase of Company common stock when appropriate, which is an important benefit resulting from the Company’s strong cash flows. The stock buy-back program has no expiration date. In total, 11.4 million additional shares may be purchased under the share repurchase program. The Company repurchased $9.3 million and $8.0 million of common stock for the first three months ended March 31, 2021 and 2020, respectively, from employees for the payment of taxes on vesting restricted shares. The acquisitions, capital expenditures, share repurchases and cash dividends were funded through existing cash balances, borrowings on our line of credit, a term loan, and operating activities.

The Company’s balance sheet as of March 31, 2021 and December 31, 2020 includes short-term unearned revenues of $140.4 million and $131.3 million, respectively, representing approximately 6% of its annual revenue as of each balance sheet date. This represents cash paid to the Company by its customers in advance of services that will be recognized over the next twelve months. The Company’s total cash and cash equivalents of $117.3 million at March 31, 2021 is held at various banking institutions. Approximately $71.3 million is held in cash accounts at foreign bank institutions and the remaining balance is primarily held in non-interest-bearing accounts at various domestic banks. The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through acquisitions of unrelated companies, reinvestment of foreign deposits and future earnings. Repatriation of cash from the Company’s foreign subsidiaries is not a part of the Company’s current business plan. The Company maintains a large cash position in the United States. The Company maintains adequate liquidity and capital resources that are directed to finance domestic operations and obligations and to fund expansion of its domestic business for the foreseeable future without regard to its foreign deposits.

Litigation

In the normal course of business, the Company and its subsidiaries are involved in, and will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, litigation, and tax and other regulatory matters relating to, and arising out of, our businesses and our operations. These matters may involve, but are not limited to, allegations that our services or vehicles caused damage or injury, claims that our services did not achieve the desired results, claims related to acquisitions and allegations by federal, state or local authorities of violations of regulations or statutes. In addition, we are parties to employment-related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are also involved from time to time in certain environmental and tax matters primarily arising in the normal course of business. We evaluate pending and threatened claims and establish loss contingency reserves based upon outcomes we currently believe to be probable and reasonably estimable.

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ROLLINS, INC. AND SUBSIDIARIES

 

As previously disclosed, the SEC is conducting an investigation, which the Company believes is primarily focused on how it established accruals and reserves at period-ends and the impact of those accruals and reserves on reported earnings. The investigation relates to period-ends for periods beginning January 1, 2015. The Company is fully cooperating with the SEC’s investigation. The Company cannot predict the outcome of this investigation. The Company’s Audit Committee retained independent counsel to conduct an internal investigation into matters related to the SEC investigation and, in particular, the Company’s processes for establishing reserves for each quarter in the relevant periods. The internal investigation was concluded in October 2020. The Company, after consultation with the Audit Committee and the independent counsel, believes that its financial statements filed with the SEC on Forms 10-K and 10-Q for the relevant periods fairly present in all material respects its financial condition, results of operations and cash flows as of their respective balance sheet dates and for the periods then ended.

Management does not believe that any pending claim, proceeding, litigation, regulatory action or investigation, either alone or in the aggregate will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.

Critical Accounting Policies

There have been no changes to the Company’s critical accounting policies since the filing of its Form 10-K for the year ended December 31, 2020.

19
 

ROLLINS, INC. AND SUBSIDIARIES

 

Forward-Looking Statements

This quarterly report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements include, without limitation, the Company’s belief that its accounting estimates and assumptions may change over time in response to the COVID-19 pandemic and may change materially in future periods; the Company’s belief that the launch of its VitalClean sanitation services helped some of its commercial customers reopen and protect their employees and customers; statements that management does not believe that any pending claim, proceeding, litigation, regulatory action or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity and management’s belief that it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year; the Company’s expectation that the adoption of ASU 2020-04 will not have a material impact on the Company’s consolidated Financial Statements; the Company’s statement that it evaluates pending and threatened claims and establishes loss contingency reserves based upon outcomes it currently believes to be probable and reasonably estimable; the Company’s reasonable certainty that it will exercise the renewal options on its operating leases; the Company’s belief that its current cash and cash equivalent balances, future cash flows expected to be generated from operating activities and available borrowings under its $175.0 million revolving credit facility and $250.0 million term loan facility will be sufficient to finance its current operations and obligations, and fund expansion of the business for the foreseeable future; the Company’s expectation that it will remain in compliance with applicable debt covenants under the Credit Facility throughout 2021; the Company’s expectation that it will continue to pay cash dividends to common stockholders, subject to the earnings and financial condition of the Company and other relevant factors; the Company’s ability to continue the purchase of Company common stock when appropriate; the Company’s intention to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisitions of unrelated companies and that repatriation of cash from the company’s foreign subsidiaries is not a part of the Company’s current business plan; the Company’s plan to fund any remaining 2021 benefit plan obligations with reversion of any remaining pension assets to the Company in compliance with ERISA regulations during 2021; the Company’s expectation that total unrecognized compensation cost related to time-lapse restricted shares will be recognized over a weighted average period of approximately 4.5 years; the Company’s expectation that the acquisition-related goodwill recognized during the quarter will be deductible for tax purposes; the Company’s intention that its floating-to-fixed interest rate swap for an aggregate notional amount of $100.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility remains effective; the Company’s expectation that it will forego non-essential capital expenditures for the remainder of 2021; the Company’s belief that foreign exchange rate risk will not have a material effect on the Company’s results of operations going forward; the Company’s belief  that it maintains adequate liquidity and capital resources that are directed to finance domestic operations and obligations and to fund expansion of its domestic business for the foreseeable future without regard to its foreign deposits; the Company’s belief that it will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, and regulatory and litigation matters relating to, and arising out of, its businesses and its operations; the Company’s belief that the ongoing SEC investigation is primarily focused on how it established accruals and reserves at period-ends and the impact of those accruals and reserves on reported earnings; the Company’s inability to predict the outcome of the SEC investigation; the Company’s belief, after consultation with the Audit Committee and independent counsel, that its financial statements filed with the SEC on Forms 10-K and 10-Q for the relevant periods fairly present in all material respects its financial condition, results of operations and cash flows as of their respective balance sheet dates and for the periods then ended; and management’s evaluation that no changes in our internal control over financial reporting during the first quarter are reasonably likely to materially affect our internal control over financial reporting.  The actual results of the Company could differ materially from those indicated by the forward-looking statements because of various risks and uncertainties including, without limitation, the impact of the extent and duration of economic contraction related to COVID-19 on general economic activity for the remainder of 2021 and beyond; the impact of future developments related to the COVID-19 pandemic on the Company’s business, results of operations, accounting assumptions and estimates and financial condition; the possibility of an adverse ruling against the Company in pending litigation, regulatory action or investigation; general economic conditions; actions taken by our franchisees, subcontractors or vendors that may harm our business; market risk; changes in industry practices or technologies; a breach of data security;  the degree of success of the Company’s termite process and pest control selling and treatment methods; damage to our brands or reputation; our ability to protect our intellectual property and other proprietary rights;  the Company’s ability to identify and successfully integrate potential acquisitions; climate and weather conditions; competitive factors and pricing practices; our ability to attract and retain skilled workers, and potential increases in labor costs; risks related to legal, regulatory and risk management matters including risks related to the ongoing SEC investigation; and the existence of certain anti-takeover provisions in our governance documents, which could make a tender offer, change in control or takeover attempt that is opposed by the Company’s Board of Directors more difficult or expensive.  All of the foregoing risks and uncertainties are beyond the ability of the Company to control, and in many cases the Company cannot predict the risks and uncertainties that could cause its actual results to differ materially from those indicated by the forward-looking statements. A more detailed discussion of potential risks facing the Company can be found in the Company’s Annual Report on Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2020.

20
 

ROLLINS, INC. AND SUBSIDIARIES

 

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

As of March 31, 2021, the Company maintained an investment portfolio (included in cash and cash equivalents) subject to short-term interest rate risk exposure. The Company is subject to interest rate risk exposure through borrowings on its $175.0 million revolving credit facility and $250.0 million term loan facility. The Company is also exposed to market risks arising from changes in foreign exchange rates. See Note 15 to Part I, Item 1 for a discussion of the Company’s investments in derivative financial instruments to manage risks of fluctuations in interest and foreign exchange rates. The Company believes that this interest and foreign exchange rate risk will not have a material impact upon the Company’s results of operations going forward.

ITEM 4. CONTROLS AND PROCEDURES

Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of March 31, 2021 (the “Evaluation Date”). Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective at the reasonable assurance level as of the Evaluation Date to ensure that the information required to be included in reports filed under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms.

In addition, management’s quarterly evaluation identified no changes in our internal control over financial reporting during the first quarter that materially affected or are reasonably likely to materially affect our internal control over financial reporting.

21
 

ROLLINS, INC. AND SUBSIDIARIES

 

PART II OTHER INFORMATION

Item 1.Legal Proceedings

In the normal course of business, the Company and its subsidiaries are involved in, and will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, litigation, and tax and other regulatory matters relating to, and arising out of, our businesses and our operations. These matters may involve, but are not limited to, allegations that our services or vehicles caused damage or injury, claims that our services did not achieve the desired results, claims related to acquisitions and allegations by federal, state or local authorities of violations of regulations or statutes. In addition, we are parties to employment-related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are also involved from time to time in certain environmental and tax matters primarily arising in the normal course of business. We evaluate pending and threatened claims and establish loss contingency reserves based upon outcomes we currently believe to be probable and reasonably estimable.

As previously disclosed, the SEC is conducting an investigation, which the Company believes is primarily focused on how it established accruals and reserves at period-ends and the impact of those accruals and reserves on reported earnings. The investigation relates to period-ends for periods beginning January 1, 2015. The Company is fully cooperating with the SEC’s investigation. The Company cannot predict the outcome of this investigation. The Company’s Audit Committee retained independent counsel to conduct an internal investigation into matters related to the SEC investigation and, in particular, the Company’s processes for establishing reserves for each quarter in the relevant periods. The internal investigation was concluded in October 2020. The Company, after consultation with the Audit Committee and the independent counsel, believes that its financial statements filed with the SEC on Forms 10-K and 10-Q for the relevant periods fairly present in all material respects its financial condition, results of operations and cash flows as of their respective balance sheet dates and for the periods then ended. See Part I, Item 1.A. of the Company’s Annual Report on Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2020 for additional discussion of related Risk Factors.

Management does not believe that any pending claim, proceeding or litigation, regulatory action or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.

Item 1A.Risk Factors

There have been no material changes from the risk factors previously disclosed in the Company’s Annual Report on Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2020.

22
 

ROLLINS, INC. AND SUBSIDIARIES

 

Item 2.Unregistered Sales of Equity Securities and Use of Proceeds.

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

Shares repurchased by Rollins and affiliated purchasers during the first quarter ended March 31, 2021 were as follows:

 

           Total number of shares   Maximum number of 
   Total number   Weighted-Average   purchased as part   shares that may yet 
   of shares   price paid   of publicly announced   be purchased under 
Period  Purchased(1)   per share   repurchases(2)   repurchase plan 
January 1 to 31, 2021   245,421   $36.60        11,415,625 
February 1 to 28, 2021   4,036    35.67        11,415,625 
March 1 to 31, 2021   6,455    33.51        11,415,625 
Total   255,912   $36.51        11,415,625 

(1)Includes repurchases from employees for the payment of taxes on vesting of restricted shares in the following amounts: January 2021: 245,421; February 2021: 4,036; and March 2021: 6,455.
(2)The Company has a share repurchase plan, adopted in 2012, to repurchase up to 16.9 million shares of the Company’s common stock. The plan has no expiration date.
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ROLLINS, INC. AND SUBSIDIARIES

 

Item 5.   Exhibits.    
       
  (a) Exhibits  
       
    (3) (i) (A) Restated Certificate of Incorporation of Rollins, Inc. dated July 28, 1981, incorporated herein by reference to Exhibit (3)(i)(A) as filed with the Registrant’s Form 10-Q filed August 1, 2005.
       
      (B) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated August 20, 1987, incorporated herein by reference to Exhibit 3(i)(B) filed with the Registrant’s 10-K filed March 11, 2005.
       
      (C) Certificate of Change of Location of Registered Office and of Registered Agent dated March 22, 1994, incorporated herein by reference to Exhibit (3)(i)(C) filed with the Registrant’s Form 10-Q filed August 1, 2005.
       
      (D) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 25, 2006, incorporated herein by reference to Exhibit 3(i)(D) filed with the Registrant’s 10-Q filed October 31, 2006.
       
      (E) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 26, 2011, incorporated herein by reference to Exhibit 3(i)(E) filed with the Registrant’s 10-K filed February 25, 2015.
       
      (F) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 28, 2015, incorporated herein by reference to Exhibit 3(i)(F) filed with the Registrant’s 10-Q filed on July 29, 2015.
       
      (G) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 23, 2019, incorporated herein by reference to Exhibit 3(i)(G) filed with the Registrant’s 10-Q filed on April 26, 2019.
       
          (ii) Amended and Restated By-Laws of Rollins, Inc., incorporated herein by reference to Exhibit 3.1 filed with the Registrant’s 8-K filed on February 1, 2021.
       
    (4)(a) Form of Common Stock Certificate of Rollins, Inc., incorporated herein by reference to Exhibit (4) as filed with its Form 10-K for the year ended December 31, 1998.
       
    (31.1) Certification of Chief Executive Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
       
    (31.2) Certification of Chief Financial Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
       
    (32.1) Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
       
    (101.INS) Inline XBRL Instance Document
       
    (101.SCH) Inline XBRL Schema Document
       
    (101.CAL) Inline XBRL Calculation Linkbase Document
       
    (101.DEF) Inline XBRL Definition Linkbase Document
       
    (101.LAB) Inline XBRL Label Linkbase Document
       
    (101.PRE) Inline XBRL Presentation Linkbase Document
       
    104 Cover Page Interactive Data File (embedded with the Inline XBRL document)
       
 
 

ROLLINS, INC. AND SUBSIDIARIES

 

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

    ROLLINS, INC.  
    (Registrant)  
         
Date: April 30, 2021 By: /s/ Gary W. Rollins  
      Gary W. Rollins  
      Chairman and Chief Executive Officer  
      (Principal Executive Officer)  
         
Date: April 30, 2021 By: /s/ Paul E. Northen  
      Paul E. Northen  
      Senior Vice President, Chief Financial
Officer and Treasurer
 
      (Principal Financial and Accounting Officer)  
 
EX-31.1 2 i21259_ex31-1.htm

 

Exhibit 31.1

 

I, Gary W. Rollins, certify that:

 

1.I have reviewed this quarterly report on Form 10-Q of Rollins, Inc.;

 

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

 

 

Date: April 30, 2021 /s/ Gary W. Rollins
 

Gary W. Rollins,

Chairman and Chief Executive Officer

  (Principle Executive Officer)

 

   

EX-31.2 3 i21259_ex31-2.htm

 

Exhibit 31.2

 

I, Paul E. Northen, certify that:

 

1.I have reviewed this quarterly report on Form 10-Q of Rollins, Inc.;

 

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

 

 

Date: April 30, 2021 /s/ Paul E. Northen
  Paul E. Northen
  Senior Vice President, Chief Financial Officer and Treasurer
  (Principal Financial and Accounting Officer)

 

   

EX-32.1 4 i21259_ex32-1.htm

 

Exhibit 32.1

 

CERTIFICATION OF PERIODIC FINANCIAL REPORTS PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Rollins, Inc., a Delaware corporation (the “Company”), on Form 10-Q for the period ended March 31, 2021, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), each of the undersigned certifies, pursuant to 18 U.S.C. sec. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to his knowledge:

 

(1)                The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 

 

(2)                The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: April 30, 2021 By: /s/ Gary W. Rollins
   

Gary W. Rollins

Chairman and Chief Executive Officer

(Principle Executive Officer)

     
Date: April 30, 2021 By: /s/ Paul E. Northen
   

Paul E. Northen

Senior Vice President, Chief Financial Officer and Treasurer

(Principal Financial and Accounting Officer)

 

This certification shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

   

 

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DE 51-0068479 2170 Piedmont Road N.E. Atlanta GA 30324 (404) 888-2000 Common Stock ROL NYSE Yes Yes Large Accelerated Filer false false false 492123516 117322000 98477000 15731000 16854000 122445000 126337000 1292000 1297000 22402000 23716000 32645000 30843000 39229000 35404000 334043000 314777000 299170000 299226000 143899000 178052000 659795000 653176000 297288000 298949000 108761000 109044000 10198000 10777000 252343000 212342000 2078000 1934000 38105000 38187000 1167000 1198000 2649000 2222000 28632000 27176000 1876880000 1845900000 66586000 64596000 31709000 31675000 78357000 91011000 140378000 131253000 75822000 73248000 18750000 17188000 96186000 63540000 507788000 472511000 36062000 36067000 178508000 140897000 96250000 185812000 9005000 10612000 60332000 58641000 887945000 904540000 500000 500000 0 0 1 1 550000000 550000000 492123516 492123516 491612059 491612059 492124000 491612000 95824000 101757000 -11155000 -10897000 412142000 358888000 988935000 941360000 1876880000 1845900000 535554000 487901000 261552000 251152000 23596000 21597000 162208000 157862000 32260000 275000 -606000 -2165000 119852000 55400000 27209000 12132000 92643000 43268000 0.19 0.09 0.08 0.08 492003000 491524000 92643000 43268000 -421000 -16868000 163000 -734000 92385000 25666000 491146000 491146000 89413000 -21109000 256300000 815750000 2484000 2484000 43268000 43268000 -16868000 -16868000 -734000 -734000 39317000 39317000 833000 833000 3264000 -278000 3819000 -328000 -328000 -7812000 109000 -8031000 491651000 491651000 84865000 -38711000 262566000 800371000 491612000 491612000 101757000 -10897000 358888000 941360000 92643000 92643000 -421000 -421000 163000 163000 39389000 39389000 768000 3153000 3921000 -256000 -9086000 -9342000 492124000 492124000 95824000 -11155000 412142000 988935000 92643000 43268000 23596000 21597000 -2039000 2999000 2686000 2288000 3921000 3819000 -32260000 -275000 -62000 -340000 31001000 18607000 119486000 91963000 16978000 47586000 7826000 6674000 99000 267000 65101000 668000 253000 -273000 40143000 -53052000 4926000 2040000 21000000 3200000 -70500000 -32500000 3500000 64000000 9342000 8031000 39389000 39317000 -141657000 -21088000 873000 -19517000 18845000 -1694000 98477000 94276000 117322000 92582000 60389000 27894000 <p id="xdx_80A_eus-gaap--BasisOfPresentationAndSignificantAccountingPoliciesTextBlock_zhcjQ3uGfNSh" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: left; margin-bottom: 0"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 1.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_820_zNUZ6HWJ2iJf">BASIS OF PREPARATION AND OTHER</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p id="xdx_841_eus-gaap--BasisOfAccountingPolicyPolicyTextBlock_zzj4NB7BAeD" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><b><i><span id="xdx_862_zKfjPG21vTuj">Basis of Preparation</span></i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”, “we”, “our”) for the year ended December 31, 2020. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2020 Annual Report on Form 10-K.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">In March 2020, the World Health Organization declared the outbreak of COVID-19 a global pandemic, which continues to spread throughout the U.S. and the world. This has resulted in authorities implementing numerous measures to contain the virus, including, but not limited to, travel bans and restrictions, quarantines, shelter-in-place orders, and business limitations and shutdowns. The pest control industry was designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. The results of operations for the three months ended March 31, 2021 are not necessarily indicative of results for the entire year. The severity, magnitude and duration, as well as the economic consequences of the COVID-19 pandemic, are uncertain, rapidly changing and difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to COVID-19 and may change materially in future periods.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company has one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.</span></p> <p id="xdx_841_eus-gaap--BasisOfAccountingPolicyPolicyTextBlock_zzj4NB7BAeD" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><b><i><span id="xdx_862_zKfjPG21vTuj">Basis of Preparation</span></i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”, “we”, “our”) for the year ended December 31, 2020. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2020 Annual Report on Form 10-K.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">In March 2020, the World Health Organization declared the outbreak of COVID-19 a global pandemic, which continues to spread throughout the U.S. and the world. This has resulted in authorities implementing numerous measures to contain the virus, including, but not limited to, travel bans and restrictions, quarantines, shelter-in-place orders, and business limitations and shutdowns. The pest control industry was designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. The results of operations for the three months ended March 31, 2021 are not necessarily indicative of results for the entire year. The severity, magnitude and duration, as well as the economic consequences of the COVID-19 pandemic, are uncertain, rapidly changing and difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to COVID-19 and may change materially in future periods.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company has one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.</span></p> <p id="xdx_807_eus-gaap--NewAccountingPronouncementsAndChangesInAccountingPrinciplesTextBlock_zdvNt18Vxa5c" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 2.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_821_zqjVCe86JN45">RECENT ACCOUNTING PRONOUNCEMENTS</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">In March 2020, the FASB issued ASU No. 2020-04 Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU 2020-04”). The update provides optional guidance for a limited period of time to ease the potential burden in accounting for (or recognizing the effects of) contract modifications on financial reporting, caused by reference rate reform. ASU 2020-04 is effective for all entities as of March 12, 2020 through December 31, 2022. The Company is still evaluating the impact, but does not expect the adoption of the standard to have a material impact on the Company’s consolidated Financial Statements.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">In December 2019, the FASB issued ASU No. 2019-12 Income Taxes (topic 740): Simplifying the Accounting for Income Taxes (“ASU 2019-12”). The standard eliminates the need for an organization to analyze whether the following apply in a given period (1) exception to the incremental approach for intraperiod tax allocation (2) exceptions to accounting for basis differences when there are ownership changes in foreign investments and (3) exceptions in interim period income tax accounting for year-to-date losses that exceed anticipated losses. The ASU also is designed to improve financial statement preparers’ application of income tax-related guidance and simplify GAAP for (1) franchise taxes that are partially based on income, (2) transactions with a government that result in a step-up in the tax basis of goodwill, (3) separate financial statements of legal entities that are not subject to tax, and (4) enacted changes in tax laws in interim periods. The Company adopted ASU 2019-12 effective January 1, 2021 and the adoption did not have a material impact on the Company’s consolidated financial statements.</span></p> <p id="xdx_80B_eus-gaap--RevenueFromContractWithCustomerTextBlock_zYEzCGzcxPM6" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: left; margin-bottom: 0"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt; background-color: white">NOTE 3.</span></td><td style="width: 90%"><span style="font-size: 10pt; background-color: white"><span id="xdx_822_zSBpwblygJNf">REVENUE</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; background-color: white; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; background-color: white; text-indent: 0"><span style="font-size: 10pt">The following tables present our revenues disaggregated by revenue source (in thousands).</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; background-color: white; text-indent: 0"><span style="font-size: 10pt">Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for 10% or more of the sales for the periods listed on the following table.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; background-color: white; text-indent: 0"><span style="font-size: 10pt"> </span></p> <p id="xdx_899_eus-gaap--DisaggregationOfRevenueTableTextBlock_zQ4LGIrHX1D2" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; background-color: white; text-indent: 0"><span style="font-size: 10pt"><span id="xdx_8B0_zPoTHYEq6yji">Revenue</span>, classified by the major geographic areas in which our customers are located, was as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; background-color: white; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureRevenueDetailsAbstract_pn3n3_z4TA0FmTkHAf" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - REVENUE (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">(In thousands)</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ended</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2020</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 0.75pt">United States</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98E_eus-gaap--Revenues_pn3n3_c20210101__20210331__srt--StatementGeographicalAxis__country--US_zXIwWP4bZRXh" style="width: 8%; font-weight: bold; text-align: right">494,100</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98C_eus-gaap--Revenues_pn3n3_c20200101__20200331__srt--StatementGeographicalAxis__country--US_zu7RL9mlRxs9" style="width: 8%; text-align: right">452,346</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Other countries</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_981_eus-gaap--Revenues_pn3n3_c20210101__20210331__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zfHYNjUd49A8" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">41,454</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_989_eus-gaap--Revenues_pn3n3_c20200101__20200331__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zU3qQTbtNvWb" style="border-bottom: Black 1pt solid; text-align: right">35,555</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Total Revenues</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_98E_eus-gaap--Revenues_pn3n3_c20210101__20210331_zOdfjG0wqRMb" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">535,554</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_987_eus-gaap--Revenues_pn3n3_c20200101__20200331_zk8i2TNPzEEd" style="border-bottom: Black 2.5pt double; text-align: right">487,901</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; background-color: white; color: Red; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">Revenue <span style="background-color: white">from external customers, classified by significant product and service offerings, was as follows:</span></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88E_ecustom--DisclosureRevenueDetails2Abstract_pn3n3_zVJ3Ya7tEkC8" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - REVENUE (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ending</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2020</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Residential revenue</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_981_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_zGni8OiRrrfh" style="width: 8%; font-weight: bold; text-align: right">235,179</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98E_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_zawPgfY8KEKl" style="width: 8%; text-align: right">204,657</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Commercial revenue</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98C_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zJ6GE1uKI3o8" style="font-weight: bold; text-align: right">188,697</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98D_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zYdhN4OP5Xdc" style="text-align: right">183,315</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Termite completions, bait monitoring, &amp; renewals</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_985_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_z1uWzEPQqkc4" style="font-weight: bold; text-align: right">105,694</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98B_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_zV78TqIXsoy3" style="text-align: right">94,227</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Franchise revenues</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_981_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--FranchiseRevenuesMember_zYRA4PxSq619" style="font-weight: bold; text-align: right">3,459</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--FranchiseRevenuesMember_zKVhAM2XUHIf" style="text-align: right">3,417</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">Other revenues</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_986_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zeZZW6ixfva5" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,525</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_982_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zvxlDqWXbtz4" style="border-bottom: Black 1pt solid; text-align: right">2,285</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 8.65pt; text-indent: -8.65pt">Total Revenues</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_98E_eus-gaap--Revenues_pn3n3_c20210101__20210331_zZIMUI5iayH8" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">535,554</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_987_eus-gaap--Revenues_pn3n3_c20200101__20200331_zHTEKx07JO59" style="border-bottom: Black 2.5pt double; text-align: right">487,901</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A0_zAHhXYmnXnIa" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_899_eus-gaap--DisaggregationOfRevenueTableTextBlock_zQ4LGIrHX1D2" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; background-color: white; text-indent: 0"><span style="font-size: 10pt"><span id="xdx_8B0_zPoTHYEq6yji">Revenue</span>, classified by the major geographic areas in which our customers are located, was as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; background-color: white; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureRevenueDetailsAbstract_pn3n3_z4TA0FmTkHAf" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - REVENUE (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">(In thousands)</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ended</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2020</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 0.75pt">United States</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98E_eus-gaap--Revenues_pn3n3_c20210101__20210331__srt--StatementGeographicalAxis__country--US_zXIwWP4bZRXh" style="width: 8%; font-weight: bold; text-align: right">494,100</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98C_eus-gaap--Revenues_pn3n3_c20200101__20200331__srt--StatementGeographicalAxis__country--US_zu7RL9mlRxs9" style="width: 8%; text-align: right">452,346</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Other countries</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_981_eus-gaap--Revenues_pn3n3_c20210101__20210331__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zfHYNjUd49A8" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">41,454</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_989_eus-gaap--Revenues_pn3n3_c20200101__20200331__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zU3qQTbtNvWb" style="border-bottom: Black 1pt solid; text-align: right">35,555</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Total Revenues</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_98E_eus-gaap--Revenues_pn3n3_c20210101__20210331_zOdfjG0wqRMb" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">535,554</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_987_eus-gaap--Revenues_pn3n3_c20200101__20200331_zk8i2TNPzEEd" style="border-bottom: Black 2.5pt double; text-align: right">487,901</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 494100000 452346000 41454000 35555000 535554000 487901000 <table cellpadding="0" cellspacing="0" id="xdx_88E_ecustom--DisclosureRevenueDetails2Abstract_pn3n3_zVJ3Ya7tEkC8" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - REVENUE (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ending</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2020</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Residential revenue</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_981_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_zGni8OiRrrfh" style="width: 8%; font-weight: bold; text-align: right">235,179</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98E_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_zawPgfY8KEKl" style="width: 8%; text-align: right">204,657</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Commercial revenue</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98C_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zJ6GE1uKI3o8" style="font-weight: bold; text-align: right">188,697</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98D_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zYdhN4OP5Xdc" style="text-align: right">183,315</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Termite completions, bait monitoring, &amp; renewals</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_985_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_z1uWzEPQqkc4" style="font-weight: bold; text-align: right">105,694</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98B_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_zV78TqIXsoy3" style="text-align: right">94,227</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Franchise revenues</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_981_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--FranchiseRevenuesMember_zYRA4PxSq619" style="font-weight: bold; text-align: right">3,459</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--FranchiseRevenuesMember_zKVhAM2XUHIf" style="text-align: right">3,417</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">Other revenues</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_986_eus-gaap--Revenues_c20210101__20210331__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zeZZW6ixfva5" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,525</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_982_eus-gaap--Revenues_c20200101__20200331__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zvxlDqWXbtz4" style="border-bottom: Black 1pt solid; text-align: right">2,285</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 8.65pt; text-indent: -8.65pt">Total Revenues</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_98E_eus-gaap--Revenues_pn3n3_c20210101__20210331_zZIMUI5iayH8" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">535,554</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_987_eus-gaap--Revenues_pn3n3_c20200101__20200331_zHTEKx07JO59" style="border-bottom: Black 2.5pt double; text-align: right">487,901</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 235179000 204657000 188697000 183315000 105694000 94227000 3459000 3417000 2525000 2285000 535554000 487901000 <p id="xdx_80D_eus-gaap--AllowanceForCreditLossesTextBlock_z1MUliF2KcL7" style="margin-top: 0; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 4.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_82F_zk87eTSr6vik">ALLOWANCE FOR CREDIT LOSSES</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">Effective January 1, 2020, the Company adopted ASC 326, the new accounting standard related to credit losses. The Company is exposed to credit losses primarily related to accounts receivables and financed receivables derived from customer services revenue. To reduce credit risk for residential pest control accounts receivable, we promote enrollment in our auto-pay programs. In general, we may suspend future services for customers with past due balances. The Company’s credit risk is generally low with a large number of entities comprising Rollins’ customer base and dispersion across many different geographical regions.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company manages its financing receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s established credit evaluation and monitoring procedures seek to minimize the amount of business we conduct with higher risk customers. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s Beacon/credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing or require a significant down payment or turn down the contract. Delinquencies of accounts are monitored each month. Financing receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: center; margin-bottom: 0"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: center; margin-bottom: 0"><span style="font-size: 10pt"> </span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company’s allowances for credit losses for trade accounts receivable and financed receivables are developed using historical collection experience, current economic and market conditions, reasonable and supportable forecasts, and a review of the current status of customers’ receivables. The Company’s receivable pools are classified between residential customers, commercial customers, large commercial customers, and financed receivables. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. The Company stops accruing interest to these receivables when they are deemed uncollectible. Below is a roll forward of the Company’s allowance for credit losses for the three months ended March 31, 2021 and 2020.</span></p> <p id="xdx_89C_eus-gaap--ScheduleOfCreditLossesForFinancingReceivablesCurrentTableTextBlock_zsMQnISf6m0d" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; display: none"><span style="font-size: 10pt"><span id="xdx_8BC_zlcdyNGnB5gk">Schedule of Roll Forward of the Company's Allowance for Credit Losses</span></span></p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureAllownaceForCreditLossesDetailsAbstract_pn3n3_zigNQV6iyFUk" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - ALLOWANCE FOR CREDIT LOSSES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap; padding-bottom: 1pt"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_490_20210101__20210331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_zIZmmXQ8M2jd" style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_490_20210101__20210331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_zVEuXX9CSHKl" style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_490_20210101__20210331_zUfel6oyTzUb" style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="10" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Allowance for Credit Losses</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Trade<br/> Receivables</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Financed<br/> Receivables</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Total<br/> Receivables</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_401_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iS_zFUraEim5NT7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%">Balance at December 31, 2020</td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td style="text-align: right; width: 8%">16,854</td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td style="text-align: right; width: 8%">3,231</td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td style="text-align: right; width: 8%">20,085</td><td style="text-align: left; width: 1%"> </td></tr> <tr id="xdx_40B_eus-gaap--ProvisionForOtherCreditLosses_zmt8xlitYG7k" style="vertical-align: bottom; background-color: White"> <td style="text-align: left">Provision for expected credit losses</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,865</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">821</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,686</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--AllowanceForLoanAndLeaseLossesWriteOffs_zIkjlnHPQiIe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left">Write-offs charged against the allowance</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,099</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(681</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,780</td><td style="text-align: left">)</td></tr> <tr id="xdx_402_eus-gaap--AllowanceForLoanAndLeaseLossRecoveryOfBadDebts_z3HxgjifOiI1" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt">Recoveries collected</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">1,111</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(1</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">1,110</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iE_zftwBneg1N4c" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 2.5pt">Balance at March 31, 2021</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">15,731</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">3,370</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">19,101</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="padding-bottom: 2.5pt"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="font-family: Calibri, Helvetica, Sans-Serif"/><td style="padding-bottom: 1pt"/> <td style="text-align: center"/> <td id="xdx_498_20200101__20200331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_z2K3ZNoc2Xi1" style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td id="xdx_49B_20200101__20200331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_zVE9YItxffHk" style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td colspan="2" id="xdx_49F_20200101__20200331_zKeZknuTqwdf" style="text-align: center"/></tr> <tr style="vertical-align: bottom"> <td style="font-family: Calibri, Helvetica, Sans-Serif"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="11" style="border-bottom: Black 1pt solid; text-align: center">Allowance for Credit Losses</td></tr> <tr style="vertical-align: bottom"> <td style="font-family: Calibri, Helvetica, Sans-Serif; text-align: center"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="3" style="border-bottom: Black 1pt solid; text-align: center">Trade Receivables</td><td style="padding-bottom: 1pt"> </td> <td colspan="3" style="border-bottom: Black 1pt solid; text-align: center">Financed Receivables</td><td style="padding-bottom: 1pt"> </td> <td colspan="3" style="border-bottom: Black 1pt solid; text-align: center">Total Receivables</td></tr> <tr id="xdx_401_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iS_zilQ23E6nePl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%">Balance at December 31, 2019</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">16,699</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">2,959</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">19,658</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_402_ecustom--AdoptionOfAsc326_zyH9zDaM24H2" style="vertical-align: bottom; background-color: White"> <td>Adoption of ASC 326</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,330</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0537">—</span>  </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,330</td><td style="text-align: left">)</td></tr> <tr id="xdx_40B_eus-gaap--ProvisionForOtherCreditLosses_zPnyZuNgwTM4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left">Provision for expected credit losses</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,553</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">734</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,287</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--AllowanceForLoanAndLeaseLossesWriteOffs_zBE8JXefJ4K5" style="vertical-align: bottom; background-color: White"> <td style="text-align: left">Write-offs charged against the allowance</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,779</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(640</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,419</td><td style="text-align: left">)</td></tr> <tr id="xdx_402_eus-gaap--AllowanceForLoanAndLeaseLossRecoveryOfBadDebts_zT7aWKlanCkc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; text-align: left">Recoveries collected</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">718</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0549">—</span>  </td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">718</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iE_ziY4CvyznS2l" style="vertical-align: bottom"> <td style="padding-bottom: 2.5pt">Balance at March 31, 2020</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">11,861</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">3,053</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">14,914</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AC_zC6M2EEWHcXg" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_89C_eus-gaap--ScheduleOfCreditLossesForFinancingReceivablesCurrentTableTextBlock_zsMQnISf6m0d" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; display: none"><span style="font-size: 10pt"><span id="xdx_8BC_zlcdyNGnB5gk">Schedule of Roll Forward of the Company's Allowance for Credit Losses</span></span></p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureAllownaceForCreditLossesDetailsAbstract_pn3n3_zigNQV6iyFUk" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - ALLOWANCE FOR CREDIT LOSSES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap; padding-bottom: 1pt"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_490_20210101__20210331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_zIZmmXQ8M2jd" style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_490_20210101__20210331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_zVEuXX9CSHKl" style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_490_20210101__20210331_zUfel6oyTzUb" style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="10" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Allowance for Credit Losses</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Trade<br/> Receivables</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Financed<br/> Receivables</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Total<br/> Receivables</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_401_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iS_zFUraEim5NT7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%">Balance at December 31, 2020</td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td style="text-align: right; width: 8%">16,854</td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td style="text-align: right; width: 8%">3,231</td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td style="text-align: right; width: 8%">20,085</td><td style="text-align: left; width: 1%"> </td></tr> <tr id="xdx_40B_eus-gaap--ProvisionForOtherCreditLosses_zmt8xlitYG7k" style="vertical-align: bottom; background-color: White"> <td style="text-align: left">Provision for expected credit losses</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,865</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">821</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,686</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--AllowanceForLoanAndLeaseLossesWriteOffs_zIkjlnHPQiIe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left">Write-offs charged against the allowance</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,099</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(681</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,780</td><td style="text-align: left">)</td></tr> <tr id="xdx_402_eus-gaap--AllowanceForLoanAndLeaseLossRecoveryOfBadDebts_z3HxgjifOiI1" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt">Recoveries collected</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">1,111</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(1</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">1,110</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iE_zftwBneg1N4c" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 2.5pt">Balance at March 31, 2021</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">15,731</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">3,370</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">19,101</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="padding-bottom: 2.5pt"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="font-family: Calibri, Helvetica, Sans-Serif"/><td style="padding-bottom: 1pt"/> <td style="text-align: center"/> <td id="xdx_498_20200101__20200331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_z2K3ZNoc2Xi1" style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td id="xdx_49B_20200101__20200331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_zVE9YItxffHk" style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td colspan="2" id="xdx_49F_20200101__20200331_zKeZknuTqwdf" style="text-align: center"/></tr> <tr style="vertical-align: bottom"> <td style="font-family: Calibri, Helvetica, Sans-Serif"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="11" style="border-bottom: Black 1pt solid; text-align: center">Allowance for Credit Losses</td></tr> <tr style="vertical-align: bottom"> <td style="font-family: Calibri, Helvetica, Sans-Serif; text-align: center"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="3" style="border-bottom: Black 1pt solid; text-align: center">Trade Receivables</td><td style="padding-bottom: 1pt"> </td> <td colspan="3" style="border-bottom: Black 1pt solid; text-align: center">Financed Receivables</td><td style="padding-bottom: 1pt"> </td> <td colspan="3" style="border-bottom: Black 1pt solid; text-align: center">Total Receivables</td></tr> <tr id="xdx_401_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iS_zilQ23E6nePl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%">Balance at December 31, 2019</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">16,699</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">2,959</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">19,658</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_402_ecustom--AdoptionOfAsc326_zyH9zDaM24H2" style="vertical-align: bottom; background-color: White"> <td>Adoption of ASC 326</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,330</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0537">—</span>  </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,330</td><td style="text-align: left">)</td></tr> <tr id="xdx_40B_eus-gaap--ProvisionForOtherCreditLosses_zPnyZuNgwTM4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left">Provision for expected credit losses</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,553</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">734</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,287</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--AllowanceForLoanAndLeaseLossesWriteOffs_zBE8JXefJ4K5" style="vertical-align: bottom; background-color: White"> <td style="text-align: left">Write-offs charged against the allowance</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,779</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(640</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,419</td><td style="text-align: left">)</td></tr> <tr id="xdx_402_eus-gaap--AllowanceForLoanAndLeaseLossRecoveryOfBadDebts_zT7aWKlanCkc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; text-align: left">Recoveries collected</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">718</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0549">—</span>  </td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">718</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iE_ziY4CvyznS2l" style="vertical-align: bottom"> <td style="padding-bottom: 2.5pt">Balance at March 31, 2020</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">11,861</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">3,053</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">14,914</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 16854000 3231000 20085000 1865000 821000 2686000 -4099000 -681000 -4780000 1111000 -1000 1110000 15731000 3370000 19101000 16699000 2959000 19658000 -3330000 -3330000 1553000 734000 2287000 -3779000 -640000 -4419000 718000 718000 11861000 3053000 14914000 <p id="xdx_807_eus-gaap--EarningsPerShareTextBlock_zJShz4w03o9e" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 5.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_829_zVLhTxpE5HGi">EARNINGS PER SHARE</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company follows ASC 260, <i>Earnings Per Share</i> that requires the reporting of both basic and diluted earnings per share. Basic earnings per share is computed by dividing net income available to participating common stockholders by the weighted average number of participating common shares outstanding for the period.</span></p> <p id="xdx_895_eus-gaap--ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_zssJ3rl5wjc2" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><span id="xdx_8B9_zc51sI7Xe7Di">Basic and diluted earnings per share attributable to common and restricted shares of common stock</span> for the period were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"> </span></p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureEarningsPerShareDetailsAbstract_pii_zkjilPyMl8Hj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - EARNINGS PER SHARE (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td> <td colspan="6" style="white-space: nowrap; text-align: center">Three Months Ending</td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0.75pt">Basic and diluted earnings per share</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; width: 40%; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Common stock</td><td style="white-space: nowrap; width: 3%; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98F_eus-gaap--EarningsPerShareBasicAndDiluted_pii_c20210101__20210331__us-gaap--StatementClassOfStockAxis__us-gaap--CommonStockMember_zsaWoud1Z1mb" style="white-space: nowrap; border-bottom: Black 1pt solid; width: 8%; font-weight: bold; text-align: right">0.19</td><td style="white-space: nowrap; width: 1%; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; width: 1%; text-align: left">$</td><td id="xdx_988_eus-gaap--EarningsPerShareBasicAndDiluted_pii_c20200101__20200331__us-gaap--StatementClassOfStockAxis__us-gaap--CommonStockMember_zwlB6AAZLQKh" style="white-space: nowrap; border-bottom: Black 1pt solid; width: 8%; text-align: right" title="Earning Per Share">0.09</td><td style="white-space: nowrap; width: 1%; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Restricted shares of common stock</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_988_eus-gaap--EarningsPerShareBasicAndDiluted_pii_c20210101__20210331__us-gaap--StatementClassOfStockAxis__us-gaap--RestrictedStockMember_z7nie5oqibi9" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">0.19</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_986_eus-gaap--EarningsPerShareBasicAndDiluted_pii_c20200101__20200331__us-gaap--StatementClassOfStockAxis__us-gaap--RestrictedStockMember_zYsLzAqgvlt4" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">0.08</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p id="xdx_8A6_zfraZEQrITDh" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; color: Red; text-indent: 0"/> <p id="xdx_895_eus-gaap--ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_zssJ3rl5wjc2" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><span id="xdx_8B9_zc51sI7Xe7Di">Basic and diluted earnings per share attributable to common and restricted shares of common stock</span> for the period were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"> </span></p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureEarningsPerShareDetailsAbstract_pii_zkjilPyMl8Hj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - EARNINGS PER SHARE (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td> <td colspan="6" style="white-space: nowrap; text-align: center">Three Months Ending</td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0.75pt">Basic and diluted earnings per share</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; width: 40%; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Common stock</td><td style="white-space: nowrap; width: 3%; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98F_eus-gaap--EarningsPerShareBasicAndDiluted_pii_c20210101__20210331__us-gaap--StatementClassOfStockAxis__us-gaap--CommonStockMember_zsaWoud1Z1mb" style="white-space: nowrap; border-bottom: Black 1pt solid; width: 8%; font-weight: bold; text-align: right">0.19</td><td style="white-space: nowrap; width: 1%; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; width: 1%; text-align: left">$</td><td id="xdx_988_eus-gaap--EarningsPerShareBasicAndDiluted_pii_c20200101__20200331__us-gaap--StatementClassOfStockAxis__us-gaap--CommonStockMember_zwlB6AAZLQKh" style="white-space: nowrap; border-bottom: Black 1pt solid; width: 8%; text-align: right" title="Earning Per Share">0.09</td><td style="white-space: nowrap; width: 1%; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Restricted shares of common stock</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_988_eus-gaap--EarningsPerShareBasicAndDiluted_pii_c20210101__20210331__us-gaap--StatementClassOfStockAxis__us-gaap--RestrictedStockMember_z7nie5oqibi9" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">0.19</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_986_eus-gaap--EarningsPerShareBasicAndDiluted_pii_c20200101__20200331__us-gaap--StatementClassOfStockAxis__us-gaap--RestrictedStockMember_zYsLzAqgvlt4" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">0.08</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> </table> 0.19 0.09 0.19 0.08 <p id="xdx_804_eus-gaap--CommitmentsAndContingenciesDisclosureTextBlock_zDEUgHqboZKh" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 6.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_82F_zgrnVXjnLv74">CONTINGENCIES</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims, arbitrations, regulatory actions or investigations which allege that the subsidiaries’ services caused damage or in evaluating the Company’s practices. In addition, the Company defends employment-related cases and claims from time to time. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">Management does not believe that any pending claim, proceeding, litigation, regulatory action (including tax) or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.</span></p> <p id="xdx_80E_eus-gaap--FairValueDisclosuresTextBlock_zt4Z8Vvuhqkl" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: left; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 7.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_82D_zfnrzJcffJp9">FAIR VALUE OF FINANCIAL INSTRUMENTS</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company's financial instruments consist of cash and cash equivalents, trade receivables, notes receivable, accounts payable, other short-term liabilities, and debt. The carrying amounts of these financial instruments approximate their respective fair values. The Company also has derivative instruments as further discussed in Note 15. Derivative Instruments and Hedging Activities.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">At March 31, 2021 and 2020, the Company had $33.0 million and $51.3 million of acquisition holdback and earnout liabilities with the former owners of acquired companies. The earnout liabilities were discounted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company's books and are considered level 3 liabilities. The table below presents a summary of the changes in fair value for these liabilities.</span></p> <p id="xdx_895_eus-gaap--FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationTextBlock_zy4rw6qKfFPd" style="font: 10pt Times New Roman, Times, Serif; display: none; margin: 0; text-align: justify"><span id="xdx_8BF_z3P3DTQJX7se">The table below presents a summary of the changes in fair value for these liabilities.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_889_ecustom--DisclosureFairValueOfFinancialInstrumentsDetailsAbstract_pn3n3_zfxLgFwPWqH" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - FAIR VALUE OF FINANCIAL INSTRUMENTS (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"/><td style="white-space: nowrap"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_492_20210101__20210331__us-gaap--FairValueByMeasurementFrequencyAxis__us-gaap--FairValueMeasurementsRecurringMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zp26CqXi3Itd" style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_49B_20200101__20200331__us-gaap--FairValueByMeasurementFrequencyAxis__us-gaap--FairValueMeasurementsRecurringMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_ztA7meUFMMG2" style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="white-space: nowrap"> </td> <td colspan="6" style="white-space: nowrap; text-align: center">Three Months Ending</td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">(in thousands)</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2020</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_407_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iS_z8HOVdFs37gc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Beginning</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">35,744</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">49,131</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_406_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilitiesEarnout_z8Zd6elUsWab" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">New acquisitions and revaluations</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">2,067</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4,489</td><td style="text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--PaymentsForLoans_iN_di_zcdqWxp6WW6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Payouts</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(4,926</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(2,040</td><td style="text-align: left">)</td></tr> <tr id="xdx_404_ecustom--InterestOnOutstandingLiabilities_zCt66gzHehSd" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Interest on outstanding contingencies</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">279</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">583</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_ecustom--ChargeOffsetForfeitAndOther_zeStZXrbJTke" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">Charge offset, forfeit and other</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(188</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(835</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_403_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iE_zT25j1fGkUBe" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 8.65pt; text-indent: -8.65pt">Ending balance</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">32,976</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">51,328</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AF_zpNmsxAv22d4" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; color: Red; text-indent: 0"/> <p id="xdx_895_eus-gaap--FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationTextBlock_zy4rw6qKfFPd" style="font: 10pt Times New Roman, Times, Serif; display: none; margin: 0; text-align: justify"><span id="xdx_8BF_z3P3DTQJX7se">The table below presents a summary of the changes in fair value for these liabilities.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_889_ecustom--DisclosureFairValueOfFinancialInstrumentsDetailsAbstract_pn3n3_zfxLgFwPWqH" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - FAIR VALUE OF FINANCIAL INSTRUMENTS (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"/><td style="white-space: nowrap"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_492_20210101__20210331__us-gaap--FairValueByMeasurementFrequencyAxis__us-gaap--FairValueMeasurementsRecurringMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zp26CqXi3Itd" style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_49B_20200101__20200331__us-gaap--FairValueByMeasurementFrequencyAxis__us-gaap--FairValueMeasurementsRecurringMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_ztA7meUFMMG2" style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="white-space: nowrap"> </td> <td colspan="6" style="white-space: nowrap; text-align: center">Three Months Ending</td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">(in thousands)</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2020</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_407_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iS_z8HOVdFs37gc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Beginning</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">35,744</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">49,131</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_406_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilitiesEarnout_z8Zd6elUsWab" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">New acquisitions and revaluations</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">2,067</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4,489</td><td style="text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--PaymentsForLoans_iN_di_zcdqWxp6WW6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Payouts</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(4,926</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(2,040</td><td style="text-align: left">)</td></tr> <tr id="xdx_404_ecustom--InterestOnOutstandingLiabilities_zCt66gzHehSd" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Interest on outstanding contingencies</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">279</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">583</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_ecustom--ChargeOffsetForfeitAndOther_zeStZXrbJTke" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">Charge offset, forfeit and other</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(188</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(835</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_403_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iE_zT25j1fGkUBe" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 8.65pt; text-indent: -8.65pt">Ending balance</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">32,976</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">51,328</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 35744000 49131000 2067000 4489000 4926000 2040000 279000 583000 -188000 -835000 32976000 51328000 <p id="xdx_805_ecustom--DeferredRevenueDisclosure1TextBlock_zbuRMvLj5c8l" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 8.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_82D_zIle46cIZkp1">UNEARNED REVENUE</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company records unearned revenue when we have either received payment or contractually have the right to bill for services in advance of the services or performance obligations being performed. Deferred revenue recognized in the three months ended March 31, 2021 and 2020 were $45.8 million and $42.7 million, respectively. Changes in unearned revenue were as follows:</span></p> <p id="xdx_89D_eus-gaap--ContractWithCustomerAssetAndLiabilityTableTextBlock_z94VmjHgg6q8" style="font: 0pt Times New Roman, Times, Serif; margin: 0px 0px 10pt; color: white; text-align: justify"><span id="xdx_8B5_zwwUXcBUqyja">Changes in unearned revenue were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureUnearnedRevenueDetailsAbstract_pn3n3_z5TPvTj9Ay0f" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - UNEARNED REVENUE (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"/><td/> <td style="text-align: center"/> <td id="xdx_495_20210101__20210331_zg6w9RcTEjDk" style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td id="xdx_497_20200101__20200331_zMU2tbDSYnF4" style="text-align: center"/><td/></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ended</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2020</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_405_eus-gaap--ContractWithCustomerLiability_iS_z5ADxASQ9RL" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 0.75pt">Balance at beginning of year</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">149,224</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">136,507</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_406_ecustom--ContractwithCustomerLiabilityIncreasefromCashReceipts_zG8LFtAADhWj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Deferral of unearned revenue</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">55,379</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">49,552</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--ContractWithCustomerLiabilityRevenueRecognized_ziUxiJgU82Be" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Recognition of unearned revenue</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(45,837</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(42,707</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_400_eus-gaap--ContractWithCustomerLiability_iE_zEVWxF6DLfe7" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Balance at end of period</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">158,766</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">143,352</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AA_zuCl8Eehhc5g" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company had no material contracted, but not recognized, revenue as of March 31, 2021 or December 31, 2020.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">At March 31, 2021 and December 31, 2020, the Company had long-term unearned revenue of $<span id="xdx_908_eus-gaap--ContractWithCustomerLiabilityNoncurrent_iI_pn3n3_dm_c20210331_zdyOPkCPk10a" title="Long-term unearned revenue">18.4</span> million and $<span id="xdx_900_eus-gaap--ContractWithCustomerLiabilityNoncurrent_iI_pn3n3_dm_c20201231_zYCPqWSloE1g">18.0</span> million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of <span id="xdx_90A_ecustom--ContractWithCustomerLiabilityRecognitionPeriod_dt_c20210101__20210331_zjSgM81T0CYh" title="Long-term unearned revenue, recognition period (or less)">five years</span> or less with immaterial amounts recognized through 2029.</span></p> <p id="xdx_89D_eus-gaap--ContractWithCustomerAssetAndLiabilityTableTextBlock_z94VmjHgg6q8" style="font: 0pt Times New Roman, Times, Serif; margin: 0px 0px 10pt; color: white; text-align: justify"><span id="xdx_8B5_zwwUXcBUqyja">Changes in unearned revenue were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureUnearnedRevenueDetailsAbstract_pn3n3_z5TPvTj9Ay0f" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - UNEARNED REVENUE (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"/><td/> <td style="text-align: center"/> <td id="xdx_495_20210101__20210331_zg6w9RcTEjDk" style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td style="text-align: center"/> <td id="xdx_497_20200101__20200331_zMU2tbDSYnF4" style="text-align: center"/><td/></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ended</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2020</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_405_eus-gaap--ContractWithCustomerLiability_iS_z5ADxASQ9RL" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 0.75pt">Balance at beginning of year</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">149,224</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">136,507</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_406_ecustom--ContractwithCustomerLiabilityIncreasefromCashReceipts_zG8LFtAADhWj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Deferral of unearned revenue</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">55,379</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">49,552</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--ContractWithCustomerLiabilityRevenueRecognized_ziUxiJgU82Be" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Recognition of unearned revenue</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(45,837</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(42,707</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_400_eus-gaap--ContractWithCustomerLiability_iE_zEVWxF6DLfe7" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Balance at end of period</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">158,766</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">143,352</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 149224000 136507000 55379000 49552000 -45837000 -42707000 158766000 143352000 18400000 18000000.0 P5Y <p id="xdx_801_eus-gaap--OperatingLeasesOfLessorDisclosureTextBlock_z61oQshpj1u6" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 9.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_824_zFRBtPoW2Dk3">LEASES</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company leases certain buildings, vehicles, and equipment in order to reduce the risk associated with ownership. The Company elected the practical expedient approach permitted under ASC 842 not to include short-term leases with a duration of 12 months or less on the balance sheet. As of March 31, 2021, and December 31, 2020, all leases were classified as operating leases. Building leases generally carry terms of 5 to 15 years with annual rent escalations at fixed amounts per the lease. Vehicle leases generally carry a fixed term of one year with renewal options to extend the lease on a monthly basis resulting in lease terms up to 7 years depending on the class of vehicle. The exercise of renewal options is at the Company’s sole discretion. It is reasonably certain that the Company will exercise the renewal options on its vehicle leases. The measurement of right-of-use assets and liabilities for vehicle leases includes the fixed payments associated with such renewal periods. We separate lease and non-lease components of contracts. Our lease agreements do not contain any material variable payments, residual value guarantees, early termination penalties or restrictive covenants.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">During the three months ended March 31, 2021, the Company completed a sale-leaseback transaction where it sold 16 of its properties related to the Clark Pest Control acquisition for gross proceeds of $62.1 million and a gain of $31.1 million. These leases are classified as operating leases with terms of 7 to 15 years.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: center; margin-bottom: 0"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: center; margin-bottom: 0"><span style="font-size: 10pt"> </span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company uses the rate implicit in the lease when available; however, most of our leases do not provide a readily determinable implicit rate. Accordingly, we estimate our incremental borrowing rate based on information available at lease commencement.</span></p> <p id="xdx_89B_ecustom--ScheduleOfLeaseClassificationTableTextBlock_zhMvhGwzthr4" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"> </span></p> <table cellpadding="0" cellspacing="0" id="xdx_883_ecustom--DisclosureLeasesDetailsAbstract_pn3n3_zHLo1hTDNNa1" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - LEASES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-style: italic; text-align: left; vertical-align: top">(in thousands)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td> <td colspan="2" id="xdx_499_20210101__20210331_zYQjEdSokDP2" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td><td style="white-space: nowrap"> </td> <td colspan="2" id="xdx_49E_20200101__20200331_zpJ84ToqBm51" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; vertical-align: top"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Three Months Ended March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left; vertical-align: top"><span id="xdx_8BD_zojRVZ9p8pgf">Lease Classification</span></td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left">Financial Statement Classification</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_404_eus-gaap--ShortTermLeaseCost_maCzpR6_zbqtXZso250i" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 15%; text-align: left; padding-left: 0.75pt; vertical-align: top">Short-term lease cost</td><td style="width: 3%"> </td> <td style="width: 56%; text-align: left; padding-left: 0.75pt">Cost of services provided, Sales, general, and administrative expenses</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">60</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">76</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--OperatingLeaseCost_maCzpR6_zzQt5EBJjjL1" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt; vertical-align: top">Operating lease cost</td><td style="padding-bottom: 1pt"> </td> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Cost of services provided, Sales, general, and administrative expenses</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">22,634</td><td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">20,717</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--LeaseCost_iT_mtCzpR6_zpbXC1EhiF63" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="font-weight: bold; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt; vertical-align: top">Total lease expense</td><td style="padding-bottom: 1pt"> </td> <td style="padding-bottom: 1pt; padding-left: 0.75pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">22,694</td><td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">20,793</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="padding-left: 0.75pt; text-align: left; vertical-align: top"> </td><td> </td> <td style="padding-left: 0.75pt"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="font-weight: bold; text-align: left; padding-left: 0.75pt; vertical-align: top">Other Information</td><td> </td> <td style="padding-left: 0.75pt"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="3" style="text-align: left; padding-left: 0.75pt; vertical-align: top">      Weighted-average remaining lease term – operating leases</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98C_eus-gaap--OperatingLeaseWeightedAverageRemainingLeaseTerm1_iI_dt_c20210331_zYkNaSxgo7Zi" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0630">5.66 years</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--OperatingLeaseWeightedAverageRemainingLeaseTerm1_iI_dt_c20200331_zK3SGQs8YOcj" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0631">3.84 years</span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td colspan="3" style="text-align: left; padding-left: 0.75pt; vertical-align: top">      Weighted-average discount rate – operating leases</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--OperatingLeaseWeightedAverageDiscountRatePercent_iI_pip0_dp_c20210331_zoWulz6PMYd" style="text-align: right">3.85</td><td style="text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--OperatingLeaseWeightedAverageDiscountRatePercent_iI_pip0_dp_c20200331_z6cSdsk53aCj" style="text-align: right">3.93</td><td style="text-align: left">%</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="3" style="text-align: left; padding-left: 0.75pt; vertical-align: top">Cash paid for amounts included in the measurement of lease liabilities:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_403_ecustom--OperatingCashFlowsForOperatingLeases_zt7rGdFp14Y2" style="vertical-align: bottom; background-color: White"> <td colspan="3" style="text-align: left; padding-left: 0.75pt; vertical-align: top"><span style="font-size: 10pt">       Operating cash flows for operating leases<span style="font-family: Times New Roman, Times, Serif"> </span></span></td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">22,457</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">20,477</td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8AE_z9lhXZMKmkDf" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><b>Lease Commitments</b></span></p> <p id="xdx_89D_eus-gaap--ScheduleOfFutureMinimumLeasePaymentsForCapitalLeasesTableTextBlock_z1hRM47ZKbo9" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><span id="xdx_8BD_zrPxgtDhqdZc">Future minimum lease payments</span>, including assumed exercise of renewal options at March 31, 2021 were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureLeasesDetails2Abstract_pn3n3_zI7wDvB6iDZ3" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - LEASES (Details 2)"> <tr style="vertical-align: bottom"> <td style="font-style: italic; text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49B_20210331_z34HYg1w0jxc" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Operating<br/> Leases</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_40A_eus-gaap--CapitalLeasesFutureMinimumPaymentsRemainderOfFiscalYear_iI_maCLFMPz1YQ_zOIRJJWLKg9j" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 87%; text-align: left; padding-left: 0.75pt">2021 (excluding the three months ended March 31, 2021)</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">64,099</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--CapitalLeasesFutureMinimumPaymentsNextRollingTwelveMonths_iI_maCLFMPz1YQ_ztnfJJLgmfsg" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">2022</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">70,231</td><td style="text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearTwo_iI_maCLFMPz1YQ_ze1mNB7dTWda" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">2023</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">50,144</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearThree_iI_maCLFMPz1YQ_z5qZQ2xZIsok" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">2024</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">27,083</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFour_iI_maCLFMPz1YQ_zKe4gpq94hG2" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">2025</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">14,908</td><td style="text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFive_iI_maCLFMPz1YQ_zCOwBZmMCMrf" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">2026</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">10,803</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingAfterYearFive_iI_maCLFMPz1YQ_zai8t6mzNBhf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Thereafter</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">48,844</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--CapitalLeasesFutureMinimumPaymentsDue_iI_mtCLFMPz1YQ_maCLFMPzpvV_zJgP12e5TiG9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Total Future Minimum Lease Payments</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">286,112</td><td style="text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--CapitalLeasesFutureMinimumPaymentsInterestIncludedInPayments_iI_msCLFMPzpvV_zRnh05eZPg0g" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Less: Amount representing interest</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">31,782</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--CapitalLeasesFutureMinimumPaymentsPresentValueOfNetMinimumPayments_iI_mtCLFMPzpvV_z3df776Eu1k9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Total future minimum lease payments, net of interest</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">254,330</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A5_zjtgYAICHbCk" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">Future commitments presented in the table above include lease payments in renewal periods for which it is reasonably certain that the Company will exercise the renewal option. Total future minimum lease payments for operating leases, including the amount representing interest, are comprised of $<span id="xdx_90C_eus-gaap--CapitalLeasesFutureMinimumPaymentsDue_iI_pn3n3_dm_c20210331__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--BuildingMember_zJnfB9SMRJ1i" title="Future minimum lease payments">156.8</span><span style="color: #0070C0"> </span>million for building leases and $<span id="xdx_90B_eus-gaap--CapitalLeasesFutureMinimumPaymentsDue_iI_pn3n3_dm_c20210331__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--VehiclesMember_z9eWwCpWcfdk">129.3</span><span style="color: #0070C0"> </span>million for vehicle leases. As of March 31, 2021, the Company had additional future obligations of $9.0 million for leases that had not yet commenced.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: center; margin-bottom: 0"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: center; margin-bottom: 0"><span style="font-size: 10pt"><b> </b></span></p> <p id="xdx_89B_ecustom--ScheduleOfLeaseClassificationTableTextBlock_zhMvhGwzthr4" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"> </span></p> <table cellpadding="0" cellspacing="0" id="xdx_883_ecustom--DisclosureLeasesDetailsAbstract_pn3n3_zHLo1hTDNNa1" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - LEASES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-style: italic; text-align: left; vertical-align: top">(in thousands)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td> <td colspan="2" id="xdx_499_20210101__20210331_zYQjEdSokDP2" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td><td style="white-space: nowrap"> </td> <td colspan="2" id="xdx_49E_20200101__20200331_zpJ84ToqBm51" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; vertical-align: top"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Three Months Ended March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left; vertical-align: top"><span id="xdx_8BD_zojRVZ9p8pgf">Lease Classification</span></td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left">Financial Statement Classification</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_404_eus-gaap--ShortTermLeaseCost_maCzpR6_zbqtXZso250i" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 15%; text-align: left; padding-left: 0.75pt; vertical-align: top">Short-term lease cost</td><td style="width: 3%"> </td> <td style="width: 56%; text-align: left; padding-left: 0.75pt">Cost of services provided, Sales, general, and administrative expenses</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">60</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">76</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--OperatingLeaseCost_maCzpR6_zzQt5EBJjjL1" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt; vertical-align: top">Operating lease cost</td><td style="padding-bottom: 1pt"> </td> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Cost of services provided, Sales, general, and administrative expenses</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">22,634</td><td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">20,717</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--LeaseCost_iT_mtCzpR6_zpbXC1EhiF63" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="font-weight: bold; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt; vertical-align: top">Total lease expense</td><td style="padding-bottom: 1pt"> </td> <td style="padding-bottom: 1pt; padding-left: 0.75pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">22,694</td><td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">20,793</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="padding-left: 0.75pt; text-align: left; vertical-align: top"> </td><td> </td> <td style="padding-left: 0.75pt"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="font-weight: bold; text-align: left; padding-left: 0.75pt; vertical-align: top">Other Information</td><td> </td> <td style="padding-left: 0.75pt"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="3" style="text-align: left; padding-left: 0.75pt; vertical-align: top">      Weighted-average remaining lease term – operating leases</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98C_eus-gaap--OperatingLeaseWeightedAverageRemainingLeaseTerm1_iI_dt_c20210331_zYkNaSxgo7Zi" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0630">5.66 years</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--OperatingLeaseWeightedAverageRemainingLeaseTerm1_iI_dt_c20200331_zK3SGQs8YOcj" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0631">3.84 years</span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td colspan="3" style="text-align: left; padding-left: 0.75pt; vertical-align: top">      Weighted-average discount rate – operating leases</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--OperatingLeaseWeightedAverageDiscountRatePercent_iI_pip0_dp_c20210331_zoWulz6PMYd" style="text-align: right">3.85</td><td style="text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--OperatingLeaseWeightedAverageDiscountRatePercent_iI_pip0_dp_c20200331_z6cSdsk53aCj" style="text-align: right">3.93</td><td style="text-align: left">%</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="3" style="text-align: left; padding-left: 0.75pt; vertical-align: top">Cash paid for amounts included in the measurement of lease liabilities:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_403_ecustom--OperatingCashFlowsForOperatingLeases_zt7rGdFp14Y2" style="vertical-align: bottom; background-color: White"> <td colspan="3" style="text-align: left; padding-left: 0.75pt; vertical-align: top"><span style="font-size: 10pt">       Operating cash flows for operating leases<span style="font-family: Times New Roman, Times, Serif"> </span></span></td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">22,457</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">20,477</td><td style="text-align: left"> </td></tr> </table> 60000 76000 22634000 20717000 22694000 20793000 0.0385 0.0393 22457000 20477000 <p id="xdx_89D_eus-gaap--ScheduleOfFutureMinimumLeasePaymentsForCapitalLeasesTableTextBlock_z1hRM47ZKbo9" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><span id="xdx_8BD_zrPxgtDhqdZc">Future minimum lease payments</span>, including assumed exercise of renewal options at March 31, 2021 were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureLeasesDetails2Abstract_pn3n3_zI7wDvB6iDZ3" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - LEASES (Details 2)"> <tr style="vertical-align: bottom"> <td style="font-style: italic; text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49B_20210331_z34HYg1w0jxc" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Operating<br/> Leases</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_40A_eus-gaap--CapitalLeasesFutureMinimumPaymentsRemainderOfFiscalYear_iI_maCLFMPz1YQ_zOIRJJWLKg9j" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 87%; text-align: left; padding-left: 0.75pt">2021 (excluding the three months ended March 31, 2021)</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">64,099</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--CapitalLeasesFutureMinimumPaymentsNextRollingTwelveMonths_iI_maCLFMPz1YQ_ztnfJJLgmfsg" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">2022</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">70,231</td><td style="text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearTwo_iI_maCLFMPz1YQ_ze1mNB7dTWda" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">2023</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">50,144</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearThree_iI_maCLFMPz1YQ_z5qZQ2xZIsok" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">2024</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">27,083</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFour_iI_maCLFMPz1YQ_zKe4gpq94hG2" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">2025</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">14,908</td><td style="text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFive_iI_maCLFMPz1YQ_zCOwBZmMCMrf" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">2026</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">10,803</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingAfterYearFive_iI_maCLFMPz1YQ_zai8t6mzNBhf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Thereafter</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">48,844</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--CapitalLeasesFutureMinimumPaymentsDue_iI_mtCLFMPz1YQ_maCLFMPzpvV_zJgP12e5TiG9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Total Future Minimum Lease Payments</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">286,112</td><td style="text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--CapitalLeasesFutureMinimumPaymentsInterestIncludedInPayments_iI_msCLFMPzpvV_zRnh05eZPg0g" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Less: Amount representing interest</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">31,782</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--CapitalLeasesFutureMinimumPaymentsPresentValueOfNetMinimumPayments_iI_mtCLFMPzpvV_z3df776Eu1k9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Total future minimum lease payments, net of interest</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">254,330</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 64099000 70231000 50144000 27083000 14908000 10803000 48844000 286112000 31782000 254330000 156800000 129300000 <p id="xdx_801_eus-gaap--GoodwillAndIntangibleAssetsDisclosureTextBlock_zaEobWsFjrb3" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 10.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_826_zdn5yz2x9k25">GOODWILL AND INTANGIBLE ASSETS</span></span></td> </tr></table> <p style="font: 10pt/120% Times New Roman, Times, Serif; margin: 8pt 0 0; text-align: justify">The cumulative carrying amount of goodwill was $659.8 million and $653.2 million at March 31, 2021 and December 31, 2020, respectively. Goodwill generally changes due to the timing of acquisitions, finalization of allocation of purchase prices of previous acquisitions and foreign currency translations. The carrying amount of goodwill in foreign countries was $81.3 million at March 31, 2021 and $81.4 million at December 31, 2020.</p> <p style="font: 10pt/120% Times New Roman, Times, Serif; margin: 8pt 0 0; text-align: justify">The Company tests goodwill and indefinite-lived intangible assets as of September 30 each year, or more frequently if indicators of an impairment exist. The Company has concluded there were no indicators of impairment during the three months ended March 31, 2021.</p> <p style="font: 10pt/120% Times New Roman, Times, Serif; margin: 8pt 0 0; text-align: justify">The carrying amount of customer contracts was $<span id="xdx_900_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zeF9gnYTjgdj">297.3</span> million and $<span id="xdx_908_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20201231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zIgG7WXVc0W6">298.9</span> million at March 31, 2021, and December 31, 2020, respectively. The carrying amount of trademarks and tradenames was $<span id="xdx_90A_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20210331__us-gaap--IndefiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zAb0HHTSVSOj">108.8</span> million and $<span id="xdx_90C_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20201231__us-gaap--IndefiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_z20iB7ScTOT9">109.0</span> million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of other intangible assets was $<span id="xdx_906_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zou5R2u8ccci">10.2</span> million and $<span id="xdx_90C_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20201231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zqUtMozDihP6">10.8</span> million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of customer contracts in foreign countries was $<span id="xdx_901_ecustom--GoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zE5kn1aTEGA7">44.6</span> million and $<span id="xdx_908_ecustom--GoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20201231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zUr7NmWuAZh8">45.7</span> million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of trademarks and tradenames in foreign countries was $<span id="xdx_907_ecustom--GoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20210331__us-gaap--IndefiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zTqIwYV9IINe">3.2</span> million and $<span id="xdx_900_ecustom--GoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20201231__us-gaap--IndefiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zYLM9am4yPz9">3.3</span> million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of other intangible assets in foreign countries was $<span id="xdx_903_ecustom--GoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zjR5JuwgjfSd">0.9</span> million and $<span id="xdx_90B_ecustom--GoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20201231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zNrhkWFZ17Ve">1.0</span> million at March 31, 2021 and December 31, 2020, respectively.</p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives. The following table sets forth the <span id="xdx_8BB_zSaDIbPaJtFc">components of indefinite-lived and amortizable intangible assets</span></span> <span style="font-size: 10pt">as of March 31, 2021 (in thousands):</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88D_ecustom--DisclosureGoodwilAndIntangibleAssetslDetailsAbstract_pn3n3_zW0vrvgn0H22" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - GOODWILL AND INTANGIBLE ASSETS (Details)"> <tr style="vertical-align: bottom"> <td style="border-bottom: Black 1pt solid; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Intangible Asset</td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_487_eus-gaap--FinitelivedIntangibleAssetsAcquired1_pn3n3_znhStPwODoR8" style="border-bottom: Black 1pt solid; text-align: center">Carrying<br/> Value</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Useful Life<br/> in Years</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_41D_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_z9bm325R2o68" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 0; text-indent: 0">Customer contracts</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">297,288</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td style="width: 8%; text-align: center"><span style="font-size: 10pt"><span id="xdx_907_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MinimumMember_zVHgOz7pduE6" title="Finite lived intangible assets useful life">3</span>-<span id="xdx_900_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MaximumMember_zH4pDapG1rOh">20</span></span></td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_416_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zG4C8TT8J4f9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Trademarks and tradenames</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">108,761</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center">N/A-<span id="xdx_90C_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_z9Gg0ODEaMC9">20</span></td><td style="text-align: left"/></tr> <tr id="xdx_41D_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember_zg9DkyCq1Ai3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Non-compete agreements</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4,457</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center"><span style="font-size: 10pt"><span id="xdx_90D_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember__srt--RangeAxis__srt--MinimumMember_zUAe3NWQFWTk">3</span>-<span id="xdx_908_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember__srt--RangeAxis__srt--MaximumMember_zXaHSXKPWSCi">20</span></span></td><td style="text-align: left"> </td></tr> <tr id="xdx_414_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--InternetDomainNamesMember_zhcqIc078xSj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Internet domains</td><td style="padding-bottom: 1pt"> </td> <td style="text-align: left"> </td><td style="text-align: right">2,227</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt; text-align: center"><span style="font-size: 10pt">N/A</span>-<span id="xdx_90E_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--InternetDomainNamesMember_zstUAj9b0WV8">10</span></td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_41C_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember_zd9gHv0zBTYf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Patents</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,446</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center"><span style="font-size: 10pt"><span id="xdx_903_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember__srt--RangeAxis__srt--MinimumMember_zCQVri0lDUqi">3</span>-<span id="xdx_90E_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember__srt--RangeAxis__srt--MaximumMember_zCvS86DtF3Ya">15</span></span></td><td style="text-align: left"> </td></tr> <tr id="xdx_414_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zTz3ISiEnz16" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Other assets</td><td> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">2,068</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center">N/A-<span id="xdx_900_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zem6o9HUvK7k">10</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_415_20210101__20210331_zp8Nkk3yUIRa" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 8.65pt; text-indent: -8.65pt">Total customer contracts and other intangible assets</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">416,247</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt; text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A9_zIzvaNSIzUMc" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; color: Red; text-indent: 0"/> 297300000 298900000 108800000 109000000.0 10200000 10800000 44600000 45700000 3200000 3300000 900000 1000000.0 <table cellpadding="0" cellspacing="0" id="xdx_88D_ecustom--DisclosureGoodwilAndIntangibleAssetslDetailsAbstract_pn3n3_zW0vrvgn0H22" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - GOODWILL AND INTANGIBLE ASSETS (Details)"> <tr style="vertical-align: bottom"> <td style="border-bottom: Black 1pt solid; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Intangible Asset</td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_487_eus-gaap--FinitelivedIntangibleAssetsAcquired1_pn3n3_znhStPwODoR8" style="border-bottom: Black 1pt solid; text-align: center">Carrying<br/> Value</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Useful Life<br/> in Years</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_41D_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_z9bm325R2o68" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 0; text-indent: 0">Customer contracts</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">297,288</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td style="width: 8%; text-align: center"><span style="font-size: 10pt"><span id="xdx_907_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MinimumMember_zVHgOz7pduE6" title="Finite lived intangible assets useful life">3</span>-<span id="xdx_900_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MaximumMember_zH4pDapG1rOh">20</span></span></td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_416_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zG4C8TT8J4f9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Trademarks and tradenames</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">108,761</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center">N/A-<span id="xdx_90C_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_z9Gg0ODEaMC9">20</span></td><td style="text-align: left"/></tr> <tr id="xdx_41D_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember_zg9DkyCq1Ai3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Non-compete agreements</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4,457</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center"><span style="font-size: 10pt"><span id="xdx_90D_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember__srt--RangeAxis__srt--MinimumMember_zUAe3NWQFWTk">3</span>-<span id="xdx_908_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember__srt--RangeAxis__srt--MaximumMember_zXaHSXKPWSCi">20</span></span></td><td style="text-align: left"> </td></tr> <tr id="xdx_414_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--InternetDomainNamesMember_zhcqIc078xSj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Internet domains</td><td style="padding-bottom: 1pt"> </td> <td style="text-align: left"> </td><td style="text-align: right">2,227</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt; text-align: center"><span style="font-size: 10pt">N/A</span>-<span id="xdx_90E_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--InternetDomainNamesMember_zstUAj9b0WV8">10</span></td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_41C_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember_zd9gHv0zBTYf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Patents</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,446</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center"><span style="font-size: 10pt"><span id="xdx_903_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember__srt--RangeAxis__srt--MinimumMember_zCQVri0lDUqi">3</span>-<span id="xdx_90E_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember__srt--RangeAxis__srt--MaximumMember_zCvS86DtF3Ya">15</span></span></td><td style="text-align: left"> </td></tr> <tr id="xdx_414_20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zTz3ISiEnz16" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Other assets</td><td> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">2,068</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center">N/A-<span id="xdx_900_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20210101__20210331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zem6o9HUvK7k">10</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_415_20210101__20210331_zp8Nkk3yUIRa" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 8.65pt; text-indent: -8.65pt">Total customer contracts and other intangible assets</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">416,247</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt; text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 297288000 P3Y P20Y 108761000 P20Y 4457000 P3Y P20Y 2227000 P10Y 1446000 P3Y P15Y 2068000 P10Y 416247000 <p id="xdx_800_eus-gaap--DebtDisclosureTextBlock_zoRNtVIkv053" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 11.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_821_zod0ZQhnn7Yj">DEBT</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">On April 30, 2019, the Company entered into a Revolving Credit Agreement with Truist Bank N.A. (formerly SunTrust Bank N.A.) and Bank of America, N.A. (the “Credit Agreement”) for an unsecured revolving commitment of up to $<span id="xdx_90B_eus-gaap--LineOfCreditFacilityMaximumBorrowingCapacity_iI_pn3n3_dm_c20210331__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember__us-gaap--ShortTermDebtTypeAxis__us-gaap--LineOfCreditMember_zougSTfhSvvl">175.0</span> million, which includes a $<span id="xdx_904_eus-gaap--LineOfCreditFacilityMaximumBorrowingCapacity_iI_pn3n3_dm_c20210331__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember__us-gaap--ShortTermDebtTypeAxis__us-gaap--LetterOfCreditMember_ziymiJMQTMn">75.0</span> million letter of credit subfacility and a $<span id="xdx_90A_eus-gaap--LineOfCreditFacilityMaximumBorrowingCapacity_iI_pn3n3_dm_c20210331__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember__us-gaap--ShortTermDebtTypeAxis__custom--SwinglineCreditFacilityMember_zWKip1gx8b8f">25.0</span> million swingline subfacility (the “Revolving Commitment”), and an unsecured variable rate $<span id="xdx_90A_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20210331__us-gaap--CreditFacilityAxis__custom--TruistBankNAAndBankOfAmericaMember_zmkzfgezM1m8">250.0</span> million term loan with Truist Bank, N.A., and Bank of America, N.A (the “Term Loan”). Both the Revolving Commitment and the Term Loan (“Credit Facility”) have five-year terms commencing on April 29, 2019. In addition, the Credit Agreement has provisions to extend the term of the Revolving Commitment beyond April 29, 2024, as well as the right at any time and from time to time to prepay any borrowing under the Credit Agreement, in whole or in part, without premium or penalty. As of March 31, 2021, the Term Loan had outstanding borrowings of $<span id="xdx_905_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20210331__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember_zNJVkLcq7In8">115.0</span> million and there were no borrowings under the Revolving Commitment. The effective interest rate on the debt outstanding as of March 31, 2021 was 1.08%. The effective interest rate is comprised of the 1-month LIBOR plus a margin of 75.0 basis points as determined by our leverage ratio calculation. As of December 31, 2020, the Revolving Commitment had outstanding borrowings of $<span id="xdx_907_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20200331__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember_zWH6z2wA3Wua">67.0</span> million and the Term Loan had outstanding borrowings of $<span id="xdx_90D_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20200331__us-gaap--CreditFacilityAxis__custom--TermLoanMember_z48UuCBgvmDj">136.0</span> million. <span id="xdx_90D_eus-gaap--DebtInstrumentRestrictiveCovenants_c20210101__20210331_z9JX7Aswwde">The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended.</span> The Company remained in compliance with applicable debt covenants through the date of this filing and expects to maintain compliance throughout 2021.</span></p> 175000000.0 75000000.0 25000000.0 250000000.0 115000000.0 67000000.0 136000000.0 The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended. <p id="xdx_80C_eus-gaap--StockholdersEquityNoteDisclosureTextBlock_z1eVEljzdAbi" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: left; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 12.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_821_zf14QhqNho28">STOCKHOLDERS' EQUITY</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">During the three months ended March 31, 2021, the Company paid $39.4 million, or $<span id="xdx_90D_eus-gaap--CommonStockDividendsPerShareCashPaid_pip0_c20210101__20210331_zYB6JsOWy1l" title="Common Stock, Dividends, Per Share, Cash Paid">0.08</span> per share, in cash dividends compared to $39.3 million, or $<span id="xdx_906_eus-gaap--CommonStockDividendsPerShareCashPaid_pip0_c20200101__20200331_zwqXiVLzKH0e">0.08</span> per share, during the same period in 2020.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">During the first quarter ended March 31, 2021 and during the same period in 2020, the Company did not repurchase shares on the open market.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company repurchases shares from employees for the payment of their taxes on restricted shares that have vested. The Company repurchased $<span id="xdx_900_eus-gaap--StockRepurchasedDuringPeriodValue_pn3n3_dm_c20210101__20210331_zoQXFimlJ6T8" title="Shares Repurchased">9.3</span> million and $<span id="xdx_90D_eus-gaap--StockRepurchasedDuringPeriodValue_pn3n3_dm_c20200101__20200331_zclOaoDuVhzl">8.0</span> million for the quarters ended March 31, 2021 and 2020, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">As more fully discussed in Note 17 of the Company’s notes to the consolidated financial statements in its 2020 Annual Report on Form 10-K, time-lapse restricted shares and restricted stock units have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plans. The Company issues new shares from its authorized but unissued share pool. At March 31, 2021, approximately 6.6 million shares of the Company’s common stock were reserved for issuance.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><b>Time Lapse Restricted Shares</b></span></p> <p id="xdx_89E_eus-gaap--ScheduleOfCompensationCostForShareBasedPaymentArrangementsAllocationOfShareBasedCompensationCostsByPlanTableTextBlock_zDlNenY9QJKb" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The following table summarizes the <span id="xdx_8B7_zDaE0ifMAk4d">components of the Company’s stock-based compensation</span> programs recorded as expense:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureStockholdersEquityDetailsAbstract_pn3n3_zI0XhyjF9kVj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - STOCKHOLDERS' EQUITY (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_491_20210101__20210331_zOFxFmX65hj" style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_490_20200101__20200331_zZ0Rgc1vS5w8" style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td> <td colspan="6" style="white-space: nowrap; text-align: center">Three Months Ended</td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr id="xdx_404_eus-gaap--EmployeeServiceShareBasedCompensationAggregateDisclosuresAbstract_iB_z7G71c9C0jH7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0.75pt">Time lapse restricted stock:</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--AllocatedShareBasedCompensationExpense_zKofDIE76zjk" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; width: 40%; text-align: left; padding-left: 0.75pt">Pre-tax compensation expense</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right">3,921</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">3,819</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense_zk5olCtHVAH6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Tax benefit</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(886</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap; padding-bottom: 1pt"><b> </b></td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">(837</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40A_eus-gaap--AllocatedShareBasedCompensationExpenseNetOfTax_znjrxyFUYWHk" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Restricted stock expense, net of tax</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">3,035</td><td style="white-space: nowrap; padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">2,982</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A1_z9AXExbvCmAg" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <p id="xdx_894_eus-gaap--ScheduleOfNonvestedRestrictedStockUnitsActivityTableTextBlock_zGcErg2ydscj" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The following table summarizes <span id="xdx_8BA_zOhYqkF6ZvHg">information on unvested restricted stock outstanding</span> as of March 31, 2021:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureStockholdersEquityDetails2Abstract_zPoWhjyKSu26" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - STOCKHOLDERS' EQUITY (Details 2)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-style: italic; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">(number of shares in thousands)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Number of<br/> Shares</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Average Grant- <br/> Date Fair Value</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left; padding-left: 0">Unvested Restricted Stock at December 31, 2020</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td id="xdx_989_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iS_c20210101__20210331_zYveGwHMKPSd" style="white-space: nowrap; width: 8%; text-align: right" title="Balance outstanding at the beginning of the period (in shares)">2,870</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td id="xdx_988_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iS_pii_c20210101__20210331_z1lHT9Pp9cmi" style="white-space: nowrap; width: 8%; text-align: right" title="Balance at the beginning of the period (in dollars per share)">20.36</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Forfeited</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_98D_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_iN_di_c20210101__20210331_zpQaj4bbnpDh" style="white-space: nowrap; text-align: right" title="Forfeited (in shares)">(10</td><td style="white-space: nowrap; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_987_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_pii_c20210101__20210331_zPShnJxaN6Q4" style="white-space: nowrap; text-align: right" title="Forfeited (in dollars per share)">22.44</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Vested</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_987_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_iN_di_c20210101__20210331_zFGLz01iLYy9" style="white-space: nowrap; text-align: right" title="Vested (in shares)">(774</td><td style="white-space: nowrap; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_988_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_pii_c20210101__20210331_zYARdjXcpdz7" style="white-space: nowrap; text-align: right" title="Vested (in dollars per share)">16.16</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0">Granted</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_985_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_c20210101__20210331_zXne48VNuEwd" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right" title="Granted (in shares)">778</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98C_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_pii_c20210101__20210331_zWan0vLTyS0i" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right" title="Granted (in dollars per share)">37.04</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0">Unvested Restricted Stock at March 31, 2021</td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td id="xdx_985_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iE_c20210101__20210331_zA4mt3mRYG1k" style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">2,864</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_98B_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iE_pii_c20210101__20210331_z0bFsqfpwmqb" style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">26.02</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A1_zr7A4sBCj0a7" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">At March 31, 2021 and December 31, 2020, the Company had $<span id="xdx_90A_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized_iI_pn3n3_dm_c20210331_z7qd1B15eHuc" title="Unrecognized compensation cost">65.2</span> million and $<span id="xdx_906_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized_iI_pn3n3_dm_c20201231_zfsubuxuK53f">40.5</span> million of total unrecognized compensation cost, respectively, related to time-lapse restricted shares that are expected to be recognized over a weighted average period of approximately <span id="xdx_90E_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedPeriodForRecognition1_dt_c20210101__20210331_z0XaPfb7vY3i" title="Unrecognized compensation cost, period for recognition"><span id="xdx_908_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedPeriodForRecognition1_dt_c20200101__20201231_z5auy6DHMWX4"><span style="-sec-ix-hidden: xdx2ixbrl0757"><span style="-sec-ix-hidden: xdx2ixbrl0758">4.5 years</span></span></span></span>.</span></p> 0.08 0.08 9300000 8000000.0 <p id="xdx_89E_eus-gaap--ScheduleOfCompensationCostForShareBasedPaymentArrangementsAllocationOfShareBasedCompensationCostsByPlanTableTextBlock_zDlNenY9QJKb" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The following table summarizes the <span id="xdx_8B7_zDaE0ifMAk4d">components of the Company’s stock-based compensation</span> programs recorded as expense:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureStockholdersEquityDetailsAbstract_pn3n3_zI0XhyjF9kVj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - STOCKHOLDERS' EQUITY (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_491_20210101__20210331_zOFxFmX65hj" style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td style="white-space: nowrap; text-align: center"/> <td id="xdx_490_20200101__20200331_zZ0Rgc1vS5w8" style="white-space: nowrap; text-align: center"/><td style="white-space: nowrap"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td> <td colspan="6" style="white-space: nowrap; text-align: center">Three Months Ended</td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr id="xdx_404_eus-gaap--EmployeeServiceShareBasedCompensationAggregateDisclosuresAbstract_iB_z7G71c9C0jH7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0.75pt">Time lapse restricted stock:</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--AllocatedShareBasedCompensationExpense_zKofDIE76zjk" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; width: 40%; text-align: left; padding-left: 0.75pt">Pre-tax compensation expense</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right">3,921</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">3,819</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense_zk5olCtHVAH6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Tax benefit</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(886</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap; padding-bottom: 1pt"><b> </b></td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">(837</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40A_eus-gaap--AllocatedShareBasedCompensationExpenseNetOfTax_znjrxyFUYWHk" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Restricted stock expense, net of tax</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">3,035</td><td style="white-space: nowrap; padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">2,982</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 3921000 3819000 -886000 -837000 3035000 2982000 <p id="xdx_894_eus-gaap--ScheduleOfNonvestedRestrictedStockUnitsActivityTableTextBlock_zGcErg2ydscj" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The following table summarizes <span id="xdx_8BA_zOhYqkF6ZvHg">information on unvested restricted stock outstanding</span> as of March 31, 2021:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureStockholdersEquityDetails2Abstract_zPoWhjyKSu26" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - STOCKHOLDERS' EQUITY (Details 2)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-style: italic; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">(number of shares in thousands)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Number of<br/> Shares</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Average Grant- <br/> Date Fair Value</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left; padding-left: 0">Unvested Restricted Stock at December 31, 2020</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td id="xdx_989_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iS_c20210101__20210331_zYveGwHMKPSd" style="white-space: nowrap; width: 8%; text-align: right" title="Balance outstanding at the beginning of the period (in shares)">2,870</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td id="xdx_988_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iS_pii_c20210101__20210331_z1lHT9Pp9cmi" style="white-space: nowrap; width: 8%; text-align: right" title="Balance at the beginning of the period (in dollars per share)">20.36</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Forfeited</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_98D_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_iN_di_c20210101__20210331_zpQaj4bbnpDh" style="white-space: nowrap; text-align: right" title="Forfeited (in shares)">(10</td><td style="white-space: nowrap; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_987_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_pii_c20210101__20210331_zPShnJxaN6Q4" style="white-space: nowrap; text-align: right" title="Forfeited (in dollars per share)">22.44</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Vested</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_987_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_iN_di_c20210101__20210331_zFGLz01iLYy9" style="white-space: nowrap; text-align: right" title="Vested (in shares)">(774</td><td style="white-space: nowrap; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_988_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_pii_c20210101__20210331_zYARdjXcpdz7" style="white-space: nowrap; text-align: right" title="Vested (in dollars per share)">16.16</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0">Granted</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_985_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_c20210101__20210331_zXne48VNuEwd" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right" title="Granted (in shares)">778</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98C_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_pii_c20210101__20210331_zWan0vLTyS0i" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right" title="Granted (in dollars per share)">37.04</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0">Unvested Restricted Stock at March 31, 2021</td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td id="xdx_985_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iE_c20210101__20210331_zA4mt3mRYG1k" style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">2,864</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_98B_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iE_pii_c20210101__20210331_z0bFsqfpwmqb" style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">26.02</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 2870 20.36 10 22.44 774 16.16 778 37.04 2864 26.02 65200000 40500000 <p id="xdx_805_eus-gaap--PensionAndOtherPostretirementBenefitsDisclosureTextBlock_zVOg3R2fJjB2" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 13.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_82C_zmQa1tcgapi1">PENSION PLAN</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">In September 2019, the Company settled its fully-funded Rollins, Inc. pension plan. As of March 31, 2021, $1.2 million of Rollins, Inc. pension assets remained in the trust with a planned reversion of the remaining pension assets to the Company per ERISA regulations before year end. The Company anticipates tax of approximately 45% of the pension plan assets to be paid upon reversion, which includes 20% excise tax. In addition, the Company has a remaining Waltham, Inc. defined benefit plan. This plan had assets of $2.1 million, a projected liability of $3.0 million and an unfunded status of $0.9 million as of March 31, 2021. The Company has not made contributions to its defined benefit retirement plans since 2019.</span></p> <p id="xdx_804_eus-gaap--BusinessCombinationDisclosureTextBlock_z2xinHxjUIq2" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: left; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 14.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_82D_zT1C4bUtIQ8i">BUSINESS COMBINATIONS</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company made <span id="xdx_901_eus-gaap--NumberOfBusinessesAcquired_dc_c20210101__20210331_zVAVvBN9u4dj" title="Number of acquisitions">nine</span> acquisitions during the three-month period ended March 31, 2021, and <span id="xdx_90B_eus-gaap--NumberOfBusinessesAcquired_pip0_c20200101__20201231_zUS3ioprouMd">31</span> acquisitions for the year ended December 31, 2020, some of which have been disclosed in various press releases and related Current Reports on Form 8-K. For the nine acquisitions completed so far in 2021, the preliminary values of major classes of assets acquired and liabilities assumed recorded at the date of acquisition, as adjusted during the valuation period, are included in the reconciliation of the total consideration as follows (in thousands):</span></p> <p id="xdx_890_eus-gaap--ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock_zH2FV6jSqRy2" style="font: 10pt Times New Roman, Times, Serif; display: none; margin: 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BE_zYv7uA0gu1A9">Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition.</span></span></p> <table cellpadding="0" cellspacing="0" id="xdx_888_ecustom--DisclosureBusinessCombinationsDetailsAbstract_pn3n3_zMnVzXSyr3Eh" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - BUSINESS COMBINATIONS (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_499_20210331__us-gaap--BusinessAcquisitionAxis__custom--AcquisitionsMember_zIjH4pKuound" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">March 31,<br/> 2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_409_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_iI_maCzy0x_zSnIxLfZu0La" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 50%; text-align: left; padding-left: 0.75pt">Accounts receivable, net</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">354</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--InventoryNet_iI_maCzy0x_zkhVxPAOkbje" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Materials &amp; supplies</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">80</td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment_iI_maCzy0x_zgI5CIj4SAyf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">Equipment and property</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">867</td><td style="text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--Goodwill_iI_maCzy0x_zSln9nyv6mjj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Goodwill</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">6,996</td><td style="text-align: left"> </td></tr> <tr id="xdx_409_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCustomerContracts_iI_maCzy0x_z5jL9ys7F0kb" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">Customer contracts</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">10,618</td><td style="text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibleAssetsOtherThanGoodwill_iI_maCzy0x_z8P5TGLVVRek" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Other intangible assets</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">38</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities_iNI_di_msCzy0x_zjfURqmASj27" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">Current liabilities</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(54</td><td style="text-align: left">)</td></tr> <tr id="xdx_40F_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherAssetsAndLiabilities_iI_maCzy0x_zo0Dx6dXiJN2" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Other assets and liabilities, net</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">146</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets_iTI_mtCzy0x_maCzarB_zoysZm88kJ7a" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">Total purchase price</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">19,045</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iNI_di_msCzarB_zW3FDi6LqM9e" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Less: Contingent consideration liability</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(2,067</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40C_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedNet_iTI_mtCzarB_zOwYg0qtGRw5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Total cash purchase price</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">16,978</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">Goodwill from acquisitions represents the excess of the purchase price over the fair value of net assets of businesses acquired. The factors contributing to the amount of goodwill are based on strategic and synergistic benefits that are expected to be realized. For the period ended March 31, 2021, $7.0 million of goodwill was added related to the nine acquisitions noted above. The recognized goodwill is expected to be deductible for tax purposes.</span></p> 9 31 <p id="xdx_890_eus-gaap--ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock_zH2FV6jSqRy2" style="font: 10pt Times New Roman, Times, Serif; display: none; margin: 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BE_zYv7uA0gu1A9">Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition.</span></span></p> <table cellpadding="0" cellspacing="0" id="xdx_888_ecustom--DisclosureBusinessCombinationsDetailsAbstract_pn3n3_zMnVzXSyr3Eh" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - BUSINESS COMBINATIONS (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_499_20210331__us-gaap--BusinessAcquisitionAxis__custom--AcquisitionsMember_zIjH4pKuound" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">March 31,<br/> 2021</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_409_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_iI_maCzy0x_zSnIxLfZu0La" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 50%; text-align: left; padding-left: 0.75pt">Accounts receivable, net</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">354</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--InventoryNet_iI_maCzy0x_zkhVxPAOkbje" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Materials &amp; supplies</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">80</td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment_iI_maCzy0x_zgI5CIj4SAyf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">Equipment and property</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">867</td><td style="text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--Goodwill_iI_maCzy0x_zSln9nyv6mjj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Goodwill</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">6,996</td><td style="text-align: left"> </td></tr> <tr id="xdx_409_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCustomerContracts_iI_maCzy0x_z5jL9ys7F0kb" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">Customer contracts</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">10,618</td><td style="text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibleAssetsOtherThanGoodwill_iI_maCzy0x_z8P5TGLVVRek" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0.75pt">Other intangible assets</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">38</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities_iNI_di_msCzy0x_zjfURqmASj27" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">Current liabilities</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(54</td><td style="text-align: left">)</td></tr> <tr id="xdx_40F_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherAssetsAndLiabilities_iI_maCzy0x_zo0Dx6dXiJN2" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Other assets and liabilities, net</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">146</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets_iTI_mtCzy0x_maCzarB_zoysZm88kJ7a" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0.75pt">Total purchase price</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">19,045</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iNI_di_msCzarB_zW3FDi6LqM9e" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Less: Contingent consideration liability</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(2,067</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40C_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedNet_iTI_mtCzarB_zOwYg0qtGRw5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Total cash purchase price</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">16,978</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> 354000 80000 867000 6996000 10618000 38000 54000 146000 19045000 2067000 16978000 <p id="xdx_801_eus-gaap--DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock_znHvSS6ikdY4" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 15.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_82D_zH3RZXgj0Kb">DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><b>Risk Management Objective of Using Derivatives</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company is exposed to certain interest rate risks on our outstanding debt and foreign currency risks arising from our international business operations and global economic conditions. The Company enters into certain derivative financial instruments to lock in certain interest rates, as well as to protect the value or fix the amount of certain obligations in terms of its functional currency, the U.S. dollar.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><b>Cash Flow Hedges of Interest Rate Risk</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company uses interest rate swap arrangements to manage or hedge its interest rate risk. Notwithstanding the terms of the swaps, the Company is ultimately obligated for all amounts due and payable under the Credit Facility. The Company does not use such instruments for speculative or trading purposes.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">On June 19, 2019, the Company entered into a floating-to-fixed interest rate swap for an aggregate notional amount of $100.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility. The Company designated the swap as a cash flow hedge. The swap requires us to pay a fixed rate of 1.94% per annum on the notional amount. The cash flows from the swap began June 30, 2019 and ends on December 31, 2021. As of December 31, 2020, $0.4 million had been recorded as a loss in Accumulated Other Comprehensive Income (“AOCI”). For the three months ended March 31, 2021, a gain of $0.2 million was recorded in AOCI, compared to a loss of $0.7 million for the three months ended March 31, 2020. Realized gains and losses in connection with each required interest payment are reclassified from AOCI to interest expense during the period of the cash flows. During the first three months ended March 31, 2021, the Company reclassified nil into interest expense and credited $0.1 million as interest income during the three months ended March 31, 2020. The fair value of the Company’s interest rate swaps was recorded as $0.2 million in Other Current Liabilities at March 31, 2021. The fair value of the Company’s interest rate swaps was recorded as $0.2 million in Long-Term Liabilities at December 31, 2020. On a quarterly basis, management evaluates any swap agreement to determine its effectiveness or ineffectiveness and records the change in fair value as an adjustment to AOCI. Management intends that the swap remains effective.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: center; margin-bottom: 0"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: center; margin-bottom: 0"><span style="font-size: 10pt"><b> </b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"><b>Hedges of Foreign Exchange Risk</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The Company is exposed to fluctuations in various foreign currencies against its functional currency, the US dollar. We use foreign currency derivatives, specifically foreign currency forward contracts (“FX Forwards”), to manage our exposure to fluctuations in the USD-CAD and AUD-USD exchange rates. FX Forwards involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date. The FX Forwards are typically settled in US dollars for their fair value at or close to their settlement date. We do not currently designate any of these FX Forwards under hedge accounting, but rather reflect the changes in fair value immediately in earnings. We do not use such instruments for speculative or trading purposes, but rather use them to manage our exposure to foreign exchange rates. Changes in the fair value of FX Forwards were recorded in other income/expense and were equal to a net loss of $0.3 million and a net gain of $1.1 million for the three months ended March 31, 2021 and 2020, respectively. The fair values of the Company’s FX Forwards were recorded as net obligations of $0.4 million and $0.4 million in Other Current Liabilities at March 31, 2021 and December 31, 2020, respectively.</span></p> <p id="xdx_898_eus-gaap--ScheduleOfDerivativeInstrumentsTextBlock_zFTHUgT7bFRa" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; background-color: white; text-indent: 0"><span style="font-size: 10pt">As of March 31, 2021, the <span id="xdx_8B5_zxn1AnBq7HO7">Company had the following outstanding FX Forwards</span> (in thousands except for number of instruments):</span></p> <table cellpadding="0" cellspacing="0" id="xdx_880_ecustom--DisclosureDerivativeInstrumentsAndHedgingActivitiesDetailsAbstract_pn3n3_zrT6d9Eq5ktc" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 70%" summary="xdx: Disclosure - DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td id="xdx_487_eus-gaap--DerivativeNumberOfInstrumentsHeld_iI_pip0_uFranchise_z5vGw2MN0q0k" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td id="xdx_48A_ecustom--NonDesignatedDerivativeSellNotionalAmount_iI_pn3n3_zV9MYwQdvAJa" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td id="xdx_48A_ecustom--NonDesignatedDerivativeBuyNotionalAmount_iI_pn3n3_zez361t4gKIj" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td colspan="13" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"><span style="text-decoration: underline">Non-Designated Derivative Summary</span></td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-weight: bold; text-align: left; padding-bottom: 1pt">FX Forward Contracts</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Number of <br/> Instruments</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Sell<br/> Notional</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Buy<br/> Notional</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_416_20200331__us-gaap--DerivativeInstrumentRiskAxis__custom--SellAUDBuyUSDFwdContractMember_ztKm8fh1pph5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 61%; text-align: left; padding-left: 0.75pt">Sell AUD/Buy USD Fwd Contract</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 8%; text-align: right">11</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">1,300</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">949</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_41E_20200331__us-gaap--DerivativeInstrumentRiskAxis__custom--SellCADBuyUSDFwdContractMember_zFixMXFTPEBi" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Sell CAD/Buy USD Fwd Contract</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">13</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">13,500</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">10,393</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_415_20200331__us-gaap--HedgingDesignationAxis__us-gaap--NondesignatedMember_zDxGmW01aqF" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Total</td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">24</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">11,342</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A3_zKmF6tV83PQ" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; color: Red; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The financial statement impact related to these derivative instruments was insignificant for the three months ended March 31, 2021 and year ended December 31, 2020.</span></p> <p id="xdx_898_eus-gaap--ScheduleOfDerivativeInstrumentsTextBlock_zFTHUgT7bFRa" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; background-color: white; text-indent: 0"><span style="font-size: 10pt">As of March 31, 2021, the <span id="xdx_8B5_zxn1AnBq7HO7">Company had the following outstanding FX Forwards</span> (in thousands except for number of instruments):</span></p> <table cellpadding="0" cellspacing="0" id="xdx_880_ecustom--DisclosureDerivativeInstrumentsAndHedgingActivitiesDetailsAbstract_pn3n3_zrT6d9Eq5ktc" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 70%" summary="xdx: Disclosure - DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td id="xdx_487_eus-gaap--DerivativeNumberOfInstrumentsHeld_iI_pip0_uFranchise_z5vGw2MN0q0k" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td id="xdx_48A_ecustom--NonDesignatedDerivativeSellNotionalAmount_iI_pn3n3_zV9MYwQdvAJa" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td id="xdx_48A_ecustom--NonDesignatedDerivativeBuyNotionalAmount_iI_pn3n3_zez361t4gKIj" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td colspan="13" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt"><span style="text-decoration: underline">Non-Designated Derivative Summary</span></td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-weight: bold; text-align: left; padding-bottom: 1pt">FX Forward Contracts</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Number of <br/> Instruments</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Sell<br/> Notional</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Buy<br/> Notional</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_416_20200331__us-gaap--DerivativeInstrumentRiskAxis__custom--SellAUDBuyUSDFwdContractMember_ztKm8fh1pph5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 61%; text-align: left; padding-left: 0.75pt">Sell AUD/Buy USD Fwd Contract</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 8%; text-align: right">11</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">1,300</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">949</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_41E_20200331__us-gaap--DerivativeInstrumentRiskAxis__custom--SellCADBuyUSDFwdContractMember_zFixMXFTPEBi" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0.75pt">Sell CAD/Buy USD Fwd Contract</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">13</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">13,500</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">10,393</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_415_20200331__us-gaap--HedgingDesignationAxis__us-gaap--NondesignatedMember_zDxGmW01aqF" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0.75pt">Total</td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">24</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">11,342</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 11 1300000 949000 13 13500000 10393000 24 11342000 <p id="xdx_80C_eus-gaap--SubsequentEventsTextBlock_z9ndfkPzP6x6" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 16.</span></td><td style="width: 90%"><span style="font-size: 10pt"><span id="xdx_827_zy1suiJ5aool">SUBSEQUENT EVENTS</span></span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; text-indent: 0"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0">The Company previously announced that it was pursuing corrective actions in connection with certain corporate acts involving the amendment to the Company’s certificate of incorporation that was approved by Company stockholders on April 23, 2019 (the “2019 Amendment”).  In connection with the 2019 Amendment, the shareholders voted to increase the number of authorized shares of capital stock to 550,500,000 shares, including 550 million shares of common stock and 500,000 shares of preferred stock.   Due to a clerical error, the Certificate of Amendment for the 2019 Amendment was not filed with the Delaware Secretary of State.  The Company filed a petition with the Delaware Chancery Court to deem the 2019 Amendment to be filed on April 23, 2019, and the Court granted the petition on April 23, 2021 resulting in the correction of the technical defects.</p> <p style="font: 10pt/107% Times New Roman, Times, Serif; margin: 0">On April 27, 2021, shareholders approved an amendment to Rollins, Inc.’s Certificate of Incorporation to increase the number of authorized shares of common stock from <span id="xdx_904_eus-gaap--CommonStockSharesAuthorized_iI_pii_c20210426__us-gaap--SubsequentEventTypeAxis__us-gaap--SubsequentEventMember_z0XCAIwEI0sb">550,000,000</span> shares to <span id="xdx_90B_eus-gaap--CommonStockSharesAuthorized_iI_pii_c20210427__us-gaap--SubsequentEventTypeAxis__us-gaap--SubsequentEventMember_zmZkV07Q1YE1">800,000,000</span> shares. Rollins’ authorized preferred stock will remain the same at 500,000 shares.</p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">On April 27, 2021, the Company announced that the Board of Directors declared a regular quarterly cash dividend on its common stock of $<span id="xdx_904_eus-gaap--CommonStockDividendsPerShareDeclared_pip0_c20210426__20210427__us-gaap--SubsequentEventTypeAxis__us-gaap--SubsequentEventMember_zgAvRtjR0hjk" title="Dividend declared quarterly (in dollars per share)">0.08</span> per share payable on June 10, 2021 to stockholders of record at the close of business May 10, 2021.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"/></p> 550000000 800000000 0.08 XML 11 R1.htm IDEA: XBRL DOCUMENT v3.21.1
Cover - shares
3 Months Ended
Mar. 31, 2021
Apr. 16, 2021
Cover [Abstract]    
Document Type 10-Q  
Amendment Flag false  
Document Quarterly Report true  
Document Transition Report false  
Document Period End Date Mar. 31, 2021  
Document Fiscal Period Focus Q1  
Document Fiscal Year Focus 2021  
Current Fiscal Year End Date --12-31  
Entity File Number 1-4422  
Entity Registrant Name ROLLINS, INC.  
Entity Central Index Key 0000084839  
Entity Tax Identification Number 51-0068479  
Entity Incorporation, State or Country Code DE  
Entity Address, Address Line One 2170 Piedmont Road  
Entity Address, Address Line Two N.E.  
Entity Address, City or Town Atlanta  
Entity Address, State or Province GA  
Entity Address, Postal Zip Code 30324  
City Area Code (404)  
Local Phone Number 888-2000  
Title of 12(b) Security Common Stock  
Trading Symbol ROL  
Security Exchange Name NYSE  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Large Accelerated Filer  
Entity Small Business false  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding   492,123,516
XML 12 R2.htm IDEA: XBRL DOCUMENT v3.21.1
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION (Unaudited) - USD ($)
$ in Thousands
Mar. 31, 2021
Dec. 31, 2020
ASSETS    
Cash and cash equivalents $ 117,322 $ 98,477
Trade receivables, net of allowance for expected credit losses of $15,731 and $16,854, respectively 122,445 126,337
Financed receivables, short-term, net of allowance for expected credit losses of $1,292 and $1,297, respectively 22,402 23,716
Materials and supplies 32,645 30,843
Other current assets 39,229 35,404
Total current assets 334,043 314,777
Equipment and property, net of accumulated depreciation of $299,170 and $299,226, respectively 143,899 178,052
Goodwill 659,795 653,176
Customer contracts, net 297,288 298,949
Trademarks & tradenames, net 108,761 109,044
Other intangible assets, net 10,198 10,777
Operating lease right-of-use assets, net 252,343 212,342
Financed receivables, long-term, net of allowance for expected credit losses of $2,078 and $1,934, respectively 38,105 38,187
Benefit plan assets 1,167 1,198
Deferred income taxes 2,649 2,222
Other assets 28,632 27,176
Total assets 1,876,880 1,845,900
LIABILITIES    
Accounts payable 66,586 64,596
Accrued insurance 31,709 31,675
Accrued compensation and related liabilities 78,357 91,011
Unearned revenues 140,378 131,253
Operating lease liabilities - current 75,822 73,248
Current portion of long-term debt 18,750 17,188
Other current liabilities 96,186 63,540
Total current liabilities 507,788 472,511
Accrued insurance, less current portion 36,062 36,067
Operating lease liabilities, less current portion 178,508 140,897
Long-term debt 96,250 185,812
Deferred income tax liabilities 9,005 10,612
Long-term accrued liabilities 60,332 58,641
Total liabilities 887,945 904,540
Preferred stock, without par value; 500,000 shares authorized, zero shares issued
Common stock, par value $1 per share; 550,000,000 shares authorized, 492,123,516 and 491,612,059 shares issued and outstanding, respectively 492,124 491,612
Paid in capital 95,824 101,757
Accumulated other comprehensive loss (11,155) (10,897)
Retained earnings 412,142 358,888
Total stockholders’ equity 988,935 941,360
Total liabilities and stockholders’ equity $ 1,876,880 $ 1,845,900
XML 13 R3.htm IDEA: XBRL DOCUMENT v3.21.1
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION (Unaudited) (Parenthetical) - USD ($)
$ in Thousands
Mar. 31, 2021
Dec. 31, 2020
Statement of Financial Position [Abstract]    
Trade receivables, allowance for doubtful accounts $ 15,731 $ 16,854
Financing receivables, short-term, allowance for doubtful accounts 1,292 1,297
Net of Accumulated Decpreciation 299,170 299,226
Financing receivables, long-term, allowance for doubtful accounts $ 2,078 $ 1,934
Preferred Stock, Shares Authorized 500,000 500,000
Preferred Stock, Shares Issued 0 0
Common Stock, Par Value $ 1 $ 1
Common Stock, Shares Authorized 550,000,000 550,000,000
Common Stock, Shares, Issued 492,123,516 491,612,059
Common Stock, Shares, Outstanding 492,123,516 491,612,059
XML 14 R4.htm IDEA: XBRL DOCUMENT v3.21.1
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (Unaudited) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
REVENUES    
Customer services $ 535,554 $ 487,901
COSTS AND EXPENSES    
Cost of services provided 261,552 251,152
Depreciation and amortization 23,596 21,597
Sales, general and administrative 162,208 157,862
(Gains)/losses on sale of assets, net (32,260) (275)
Interest expense, net 606 2,165
INCOME BEFORE INCOME TAXES 119,852 55,400
PROVISION FOR INCOME TAXES 27,209 12,132
NET INCOME $ 92,643 $ 43,268
NET INCOME PER SHARE - BASIC AND DILUTED $ 0.19 $ 0.09
DIVIDENDS PAID PER SHARE $ 0.08 $ 0.08
Weighted average shares outstanding - basic and diluted 492,003,000 491,524,000
XML 15 R5.htm IDEA: XBRL DOCUMENT v3.21.1
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE EARNINGS (Unaudited) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Income Statement [Abstract]    
NET INCOME $ 92,643 $ 43,268
Other comprehensive earnings / (loss)    
Foreign currency translation adjustments (421) (16,868)
Change in derivatives, net of tax 163 (734)
Comprehensive earnings $ 92,385 $ 25,666
XML 16 R6.htm IDEA: XBRL DOCUMENT v3.21.1
CONSOLIDATED STATEMENTS OF STOCKHOLDERS EQUITY (Unaudited) - USD ($)
$ in Thousands
Common Stock [Member]
Additional Paid-in Capital [Member]
AOCI Attributable to Parent [Member]
Retained Earnings [Member]
Total
Beginning Balance, Shares at Dec. 31, 2019 491,146,000        
Beginning Balance at Dec. 31, 2019 $ 491,146 $ 89,413 $ (21,109) $ 256,300 $ 815,750
Impact of adoption of ASC 326 2,484 2,484
Net Income 43,268 43,268
Other comprehensive income, net of tax          
Foreign currency translation adjustments (16,868) (16,868)
Change in derivatives (734) (734)
Cash dividends (39,317) (39,317)
Stock compensation $ 833 3,264 (278) 3,819
Stock compensation, Shares 833,000        
Employee stock buybacks $ (328) (7,812) 109 (8,031)
Employee stock buybacks, Shares (328,000)        
Ending Balance, Shares at Mar. 31, 2020 491,651,000        
Ending Balance at Mar. 31, 2020 $ 491,651 84,865 (38,711) 262,566 800,371
Beginning Balance, Shares at Dec. 31, 2020 491,612,000        
Beginning Balance at Dec. 31, 2020 $ 491,612 101,757 (10,897) 358,888 941,360
Net Income 92,643 92,643
Other comprehensive income, net of tax          
Foreign currency translation adjustments (421) (421)
Change in derivatives 163 163
Cash dividends (39,389) (39,389)
Stock compensation 768 3,153 3,921
Employee stock buybacks $ (256) (9,086) (9,342)
Ending Balance, Shares at Mar. 31, 2021 492,124,000        
Ending Balance at Mar. 31, 2021 $ 492,124 $ 95,824 $ (11,155) $ 412,142 $ 988,935
XML 17 R7.htm IDEA: XBRL DOCUMENT v3.21.1
CONSOLIDATED STATEMENTS OF STATEMENT OF CASH FLOWS (Unaudited) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
OPERATING ACTIVITIES    
Net income $ 92,643 $ 43,268
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation and amortization 23,596 21,597
Deferred income tax (benefit)/provision (2,039) 2,999
Provision for expected credit losses 2,686 2,288
Stock based compensation expense 3,921 3,819
(Gains)/losses on sale of assets, net (32,260) (275)
Other, net (62) (340)
Changes in operating assets and liabilities 31,001 18,607
Net cash provided by operating activities 119,486 91,963
INVESTING ACTIVITIES    
Cash used for acquisitions of companies, net of cash acquired (16,978) (47,586)
Purchases of equipment and property (7,826) (6,674)
Proceeds from sales of franchises 99 267
Proceeds from sales of assets 65,101 668
Other, net (253) 273
Net cash provided by/(used in) investing activities 40,143 (53,052)
FINANCING ACTIVITIES    
Payment of contingent consideration (4,926) (2,040)
Repayment of term loan (21,000) (3,200)
Repayment on revolving commitment (70,500) (32,500)
Borrowings on revolving commitment 3,500 64,000
Cash paid for common stock purchased (9,342) (8,031)
Dividends paid (39,389) (39,317)
Net cash (used in) financing activities (141,657) (21,088)
Effect of exchange rate changes on cash 873 (19,517)
Net increase/(decrease) in cash and cash equivalents 18,845 (1,694)
Cash and cash equivalents at beginning of period 98,477 94,276
Cash and cash equivalents at end of period 117,322 92,582
Supplemental disclosure of cash flow information:    
Non-cash additions to operating lease right-of-use assets $ 60,389 $ 27,894
XML 18 R8.htm IDEA: XBRL DOCUMENT v3.21.1
BASIS OF PREPARATION AND OTHER
3 Months Ended
Mar. 31, 2021
Accounting Policies [Abstract]  
BASIS OF PREPARATION AND OTHER

NOTE 1.BASIS OF PREPARATION AND OTHER

Basis of Preparation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”, “we”, “our”) for the year ended December 31, 2020. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2020 Annual Report on Form 10-K.

The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.

In March 2020, the World Health Organization declared the outbreak of COVID-19 a global pandemic, which continues to spread throughout the U.S. and the world. This has resulted in authorities implementing numerous measures to contain the virus, including, but not limited to, travel bans and restrictions, quarantines, shelter-in-place orders, and business limitations and shutdowns. The pest control industry was designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. The results of operations for the three months ended March 31, 2021 are not necessarily indicative of results for the entire year. The severity, magnitude and duration, as well as the economic consequences of the COVID-19 pandemic, are uncertain, rapidly changing and difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to COVID-19 and may change materially in future periods.

The Company has one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.

XML 19 R9.htm IDEA: XBRL DOCUMENT v3.21.1
RECENT ACCOUNTING PRONOUNCEMENTS
3 Months Ended
Mar. 31, 2021
Accounting Changes and Error Corrections [Abstract]  
RECENT ACCOUNTING PRONOUNCEMENTS

NOTE 2.RECENT ACCOUNTING PRONOUNCEMENTS

In March 2020, the FASB issued ASU No. 2020-04 Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU 2020-04”). The update provides optional guidance for a limited period of time to ease the potential burden in accounting for (or recognizing the effects of) contract modifications on financial reporting, caused by reference rate reform. ASU 2020-04 is effective for all entities as of March 12, 2020 through December 31, 2022. The Company is still evaluating the impact, but does not expect the adoption of the standard to have a material impact on the Company’s consolidated Financial Statements.

In December 2019, the FASB issued ASU No. 2019-12 Income Taxes (topic 740): Simplifying the Accounting for Income Taxes (“ASU 2019-12”). The standard eliminates the need for an organization to analyze whether the following apply in a given period (1) exception to the incremental approach for intraperiod tax allocation (2) exceptions to accounting for basis differences when there are ownership changes in foreign investments and (3) exceptions in interim period income tax accounting for year-to-date losses that exceed anticipated losses. The ASU also is designed to improve financial statement preparers’ application of income tax-related guidance and simplify GAAP for (1) franchise taxes that are partially based on income, (2) transactions with a government that result in a step-up in the tax basis of goodwill, (3) separate financial statements of legal entities that are not subject to tax, and (4) enacted changes in tax laws in interim periods. The Company adopted ASU 2019-12 effective January 1, 2021 and the adoption did not have a material impact on the Company’s consolidated financial statements.

XML 20 R10.htm IDEA: XBRL DOCUMENT v3.21.1
REVENUE
3 Months Ended
Mar. 31, 2021
Revenue from Contract with Customer [Abstract]  
REVENUE

NOTE 3.REVENUE

The following tables present our revenues disaggregated by revenue source (in thousands).

Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for 10% or more of the sales for the periods listed on the following table.

 

Revenue, classified by the major geographic areas in which our customers are located, was as follows:

   (In thousands) 
   Three Months Ended 
   March 31, 
   2021   2020 
United States  $494,100   $452,346 
Other countries   41,454    35,555 
Total Revenues  $535,554   $487,901 

Revenue from external customers, classified by significant product and service offerings, was as follows:

   Three Months Ending 
   March 31, 
(in thousands)  2021   2020 
Residential revenue  $235,179   $204,657 
Commercial revenue   188,697    183,315 
Termite completions, bait monitoring, & renewals   105,694    94,227 
Franchise revenues   3,459    3,417 
Other revenues   2,525    2,285 
Total Revenues  $535,554   $487,901 

XML 21 R11.htm IDEA: XBRL DOCUMENT v3.21.1
ALLOWANCE FOR CREDIT LOSSES
3 Months Ended
Mar. 31, 2021
Receivables [Abstract]  
ALLOWANCE FOR CREDIT LOSSES

NOTE 4.ALLOWANCE FOR CREDIT LOSSES

Effective January 1, 2020, the Company adopted ASC 326, the new accounting standard related to credit losses. The Company is exposed to credit losses primarily related to accounts receivables and financed receivables derived from customer services revenue. To reduce credit risk for residential pest control accounts receivable, we promote enrollment in our auto-pay programs. In general, we may suspend future services for customers with past due balances. The Company’s credit risk is generally low with a large number of entities comprising Rollins’ customer base and dispersion across many different geographical regions.

The Company manages its financing receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s established credit evaluation and monitoring procedures seek to minimize the amount of business we conduct with higher risk customers. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s Beacon/credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing or require a significant down payment or turn down the contract. Delinquencies of accounts are monitored each month. Financing receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates.

ROLLINS, INC. AND SUBSIDIARIES

 

The Company’s allowances for credit losses for trade accounts receivable and financed receivables are developed using historical collection experience, current economic and market conditions, reasonable and supportable forecasts, and a review of the current status of customers’ receivables. The Company’s receivable pools are classified between residential customers, commercial customers, large commercial customers, and financed receivables. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. The Company stops accruing interest to these receivables when they are deemed uncollectible. Below is a roll forward of the Company’s allowance for credit losses for the three months ended March 31, 2021 and 2020.

   Allowance for Credit Losses 
   Trade
Receivables
   Financed
Receivables
   Total
Receivables
 
Balance at December 31, 2020   16,854    3,231    20,085 
Provision for expected credit losses   1,865    821    2,686 
Write-offs charged against the allowance   (4,099)   (681)   (4,780)
Recoveries collected   1,111    (1)   1,110 
Balance at March 31, 2021  $15,731   $3,370   $19,101 
                
   Allowance for Credit Losses
   Trade Receivables  Financed Receivables  Total Receivables
Balance at December 31, 2019  $16,699   $2,959   $19,658 
Adoption of ASC 326   (3,330)         (3,330)
Provision for expected credit losses   1,553    734    2,287 
Write-offs charged against the allowance   (3,779)   (640)   (4,419)
Recoveries collected   718          718 
Balance at March 31, 2020  $11,861   $3,053   $14,914 

XML 22 R12.htm IDEA: XBRL DOCUMENT v3.21.1
EARNINGS PER SHARE
3 Months Ended
Mar. 31, 2021
Earnings Per Share [Abstract]  
EARNINGS PER SHARE

NOTE 5.EARNINGS PER SHARE

The Company follows ASC 260, Earnings Per Share that requires the reporting of both basic and diluted earnings per share. Basic earnings per share is computed by dividing net income available to participating common stockholders by the weighted average number of participating common shares outstanding for the period.

Basic and diluted earnings per share attributable to common and restricted shares of common stock for the period were as follows:

 

   Three Months Ending 
   March 31, 
   2021   2020 
Basic and diluted earnings per share          
Common stock  $0.19   $0.09 
Restricted shares of common stock  $0.19   $0.08 

XML 23 R13.htm IDEA: XBRL DOCUMENT v3.21.1
CONTINGENCIES
3 Months Ended
Mar. 31, 2021
Commitments and Contingencies Disclosure [Abstract]  
CONTINGENCIES

NOTE 6.CONTINGENCIES

In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims, arbitrations, regulatory actions or investigations which allege that the subsidiaries’ services caused damage or in evaluating the Company’s practices. In addition, the Company defends employment-related cases and claims from time to time. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.

Management does not believe that any pending claim, proceeding, litigation, regulatory action (including tax) or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.

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FAIR VALUE OF FINANCIAL INSTRUMENTS
3 Months Ended
Mar. 31, 2021
Fair Value Disclosures [Abstract]  
FAIR VALUE OF FINANCIAL INSTRUMENTS

NOTE 7.FAIR VALUE OF FINANCIAL INSTRUMENTS

The Company's financial instruments consist of cash and cash equivalents, trade receivables, notes receivable, accounts payable, other short-term liabilities, and debt. The carrying amounts of these financial instruments approximate their respective fair values. The Company also has derivative instruments as further discussed in Note 15. Derivative Instruments and Hedging Activities.

At March 31, 2021 and 2020, the Company had $33.0 million and $51.3 million of acquisition holdback and earnout liabilities with the former owners of acquired companies. The earnout liabilities were discounted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company's books and are considered level 3 liabilities. The table below presents a summary of the changes in fair value for these liabilities.

   Three Months Ending 
   March 31, 
(in thousands)  2021   2020 
Beginning  $35,744   $49,131 
New acquisitions and revaluations   2,067    4,489 
Payouts   (4,926)   (2,040)
Interest on outstanding contingencies   279    583 
Charge offset, forfeit and other   (188)   (835)
Ending balance  $32,976   $51,328 

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UNEARNED REVENUE
3 Months Ended
Mar. 31, 2021
Unearned Revenue  
UNEARNED REVENUE

NOTE 8.UNEARNED REVENUE

The Company records unearned revenue when we have either received payment or contractually have the right to bill for services in advance of the services or performance obligations being performed. Deferred revenue recognized in the three months ended March 31, 2021 and 2020 were $45.8 million and $42.7 million, respectively. Changes in unearned revenue were as follows:

Changes in unearned revenue were as follows:

   Three Months Ended 
   March 31, 
(in thousands)  2021   2020 
Balance at beginning of year  $149,224   $136,507 
Deferral of unearned revenue   55,379    49,552 
Recognition of unearned revenue   (45,837)   (42,707)
Balance at end of period  $158,766   $143,352 

The Company had no material contracted, but not recognized, revenue as of March 31, 2021 or December 31, 2020.

At March 31, 2021 and December 31, 2020, the Company had long-term unearned revenue of $18.4 million and $18.0 million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2029.

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LEASES
3 Months Ended
Mar. 31, 2021
Leases  
LEASES

NOTE 9.LEASES

The Company leases certain buildings, vehicles, and equipment in order to reduce the risk associated with ownership. The Company elected the practical expedient approach permitted under ASC 842 not to include short-term leases with a duration of 12 months or less on the balance sheet. As of March 31, 2021, and December 31, 2020, all leases were classified as operating leases. Building leases generally carry terms of 5 to 15 years with annual rent escalations at fixed amounts per the lease. Vehicle leases generally carry a fixed term of one year with renewal options to extend the lease on a monthly basis resulting in lease terms up to 7 years depending on the class of vehicle. The exercise of renewal options is at the Company’s sole discretion. It is reasonably certain that the Company will exercise the renewal options on its vehicle leases. The measurement of right-of-use assets and liabilities for vehicle leases includes the fixed payments associated with such renewal periods. We separate lease and non-lease components of contracts. Our lease agreements do not contain any material variable payments, residual value guarantees, early termination penalties or restrictive covenants.

During the three months ended March 31, 2021, the Company completed a sale-leaseback transaction where it sold 16 of its properties related to the Clark Pest Control acquisition for gross proceeds of $62.1 million and a gain of $31.1 million. These leases are classified as operating leases with terms of 7 to 15 years.

ROLLINS, INC. AND SUBSIDIARIES

 

The Company uses the rate implicit in the lease when available; however, most of our leases do not provide a readily determinable implicit rate. Accordingly, we estimate our incremental borrowing rate based on information available at lease commencement.

 

(in thousands)           
      Three Months Ended March 31, 
Lease Classification  Financial Statement Classification  2021   2020 
Short-term lease cost  Cost of services provided, Sales, general, and administrative expenses  $60   $76 
Operating lease cost  Cost of services provided, Sales, general, and administrative expenses   22,634    20,717 
Total lease expense     $22,694   $20,793 
              
Other Information             
      Weighted-average remaining lease term – operating leases   5.66 years    3.84 years 
      Weighted-average discount rate – operating leases   3.85%   3.93%
Cash paid for amounts included in the measurement of lease liabilities:          
       Operating cash flows for operating leases   $22,457   $20,477 

Lease Commitments

Future minimum lease payments, including assumed exercise of renewal options at March 31, 2021 were as follows:

(in thousands)  Operating
Leases
 
2021 (excluding the three months ended March 31, 2021)  $64,099 
2022   70,231 
2023   50,144 
2024   27,083 
2025   14,908 
2026   10,803 
Thereafter   48,844 
Total Future Minimum Lease Payments   286,112 
Less: Amount representing interest   31,782 
Total future minimum lease payments, net of interest  $254,330 

Future commitments presented in the table above include lease payments in renewal periods for which it is reasonably certain that the Company will exercise the renewal option. Total future minimum lease payments for operating leases, including the amount representing interest, are comprised of $156.8 million for building leases and $129.3 million for vehicle leases. As of March 31, 2021, the Company had additional future obligations of $9.0 million for leases that had not yet commenced.

ROLLINS, INC. AND SUBSIDIARIES

 

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GOODWILL AND INTANGIBLE ASSETS
3 Months Ended
Mar. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL AND INTANGIBLE ASSETS

NOTE 10.GOODWILL AND INTANGIBLE ASSETS

The cumulative carrying amount of goodwill was $659.8 million and $653.2 million at March 31, 2021 and December 31, 2020, respectively. Goodwill generally changes due to the timing of acquisitions, finalization of allocation of purchase prices of previous acquisitions and foreign currency translations. The carrying amount of goodwill in foreign countries was $81.3 million at March 31, 2021 and $81.4 million at December 31, 2020.

The Company tests goodwill and indefinite-lived intangible assets as of September 30 each year, or more frequently if indicators of an impairment exist. The Company has concluded there were no indicators of impairment during the three months ended March 31, 2021.

The carrying amount of customer contracts was $297.3 million and $298.9 million at March 31, 2021, and December 31, 2020, respectively. The carrying amount of trademarks and tradenames was $108.8 million and $109.0 million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of other intangible assets was $10.2 million and $10.8 million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of customer contracts in foreign countries was $44.6 million and $45.7 million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of trademarks and tradenames in foreign countries was $3.2 million and $3.3 million at March 31, 2021 and December 31, 2020, respectively. The carrying amount of other intangible assets in foreign countries was $0.9 million and $1.0 million at March 31, 2021 and December 31, 2020, respectively.

 

Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives. The following table sets forth the components of indefinite-lived and amortizable intangible assets as of March 31, 2021 (in thousands):

Intangible Asset  Carrying
Value
   Useful Life
in Years
 
Customer contracts  $297,288    3-20 
Trademarks and tradenames   108,761    N/A-20
Non-compete agreements   4,457    3-20 
Internet domains   2,227    N/A-10 
Patents   1,446    3-15 
Other assets   2,068    N/A-10 
Total customer contracts and other intangible assets  $416,247      

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DEBT
3 Months Ended
Mar. 31, 2021
Debt Disclosure [Abstract]  
DEBT

NOTE 11.DEBT

On April 30, 2019, the Company entered into a Revolving Credit Agreement with Truist Bank N.A. (formerly SunTrust Bank N.A.) and Bank of America, N.A. (the “Credit Agreement”) for an unsecured revolving commitment of up to $175.0 million, which includes a $75.0 million letter of credit subfacility and a $25.0 million swingline subfacility (the “Revolving Commitment”), and an unsecured variable rate $250.0 million term loan with Truist Bank, N.A., and Bank of America, N.A (the “Term Loan”). Both the Revolving Commitment and the Term Loan (“Credit Facility”) have five-year terms commencing on April 29, 2019. In addition, the Credit Agreement has provisions to extend the term of the Revolving Commitment beyond April 29, 2024, as well as the right at any time and from time to time to prepay any borrowing under the Credit Agreement, in whole or in part, without premium or penalty. As of March 31, 2021, the Term Loan had outstanding borrowings of $115.0 million and there were no borrowings under the Revolving Commitment. The effective interest rate on the debt outstanding as of March 31, 2021 was 1.08%. The effective interest rate is comprised of the 1-month LIBOR plus a margin of 75.0 basis points as determined by our leverage ratio calculation. As of December 31, 2020, the Revolving Commitment had outstanding borrowings of $67.0 million and the Term Loan had outstanding borrowings of $136.0 million. The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended. The Company remained in compliance with applicable debt covenants through the date of this filing and expects to maintain compliance throughout 2021.

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STOCKHOLDERS' EQUITY
3 Months Ended
Mar. 31, 2021
Equity [Abstract]  
STOCKHOLDERS' EQUITY

NOTE 12.STOCKHOLDERS' EQUITY

During the three months ended March 31, 2021, the Company paid $39.4 million, or $0.08 per share, in cash dividends compared to $39.3 million, or $0.08 per share, during the same period in 2020.

During the first quarter ended March 31, 2021 and during the same period in 2020, the Company did not repurchase shares on the open market.

The Company repurchases shares from employees for the payment of their taxes on restricted shares that have vested. The Company repurchased $9.3 million and $8.0 million for the quarters ended March 31, 2021 and 2020, respectively.

As more fully discussed in Note 17 of the Company’s notes to the consolidated financial statements in its 2020 Annual Report on Form 10-K, time-lapse restricted shares and restricted stock units have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plans. The Company issues new shares from its authorized but unissued share pool. At March 31, 2021, approximately 6.6 million shares of the Company’s common stock were reserved for issuance.

Time Lapse Restricted Shares

The following table summarizes the components of the Company’s stock-based compensation programs recorded as expense:

   Three Months Ended 
   March 31, 
(in thousands)  2021   2020 
Time lapse restricted stock:          
Pre-tax compensation expense  $3,921   $3,819 
Tax benefit   (886)   (837)
Restricted stock expense, net of tax  $3,035   $2,982 

The following table summarizes information on unvested restricted stock outstanding as of March 31, 2021:

(number of shares in thousands)  Number of
Shares
   Average Grant-
Date Fair Value
 
Unvested Restricted Stock at December 31, 2020   2,870   $20.36 
Forfeited   (10)   22.44 
Vested   (774)   16.16 
Granted   778    37.04 
Unvested Restricted Stock at March 31, 2021   2,864   $26.02 

At March 31, 2021 and December 31, 2020, the Company had $65.2 million and $40.5 million of total unrecognized compensation cost, respectively, related to time-lapse restricted shares that are expected to be recognized over a weighted average period of approximately 4.5 years.

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PENSION PLAN
3 Months Ended
Mar. 31, 2021
Retirement Benefits [Abstract]  
PENSION PLAN

NOTE 13.PENSION PLAN

In September 2019, the Company settled its fully-funded Rollins, Inc. pension plan. As of March 31, 2021, $1.2 million of Rollins, Inc. pension assets remained in the trust with a planned reversion of the remaining pension assets to the Company per ERISA regulations before year end. The Company anticipates tax of approximately 45% of the pension plan assets to be paid upon reversion, which includes 20% excise tax. In addition, the Company has a remaining Waltham, Inc. defined benefit plan. This plan had assets of $2.1 million, a projected liability of $3.0 million and an unfunded status of $0.9 million as of March 31, 2021. The Company has not made contributions to its defined benefit retirement plans since 2019.

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BUSINESS COMBINATIONS
3 Months Ended
Mar. 31, 2021
Business Combination and Asset Acquisition [Abstract]  
BUSINESS COMBINATIONS

NOTE 14.BUSINESS COMBINATIONS

The Company made nine acquisitions during the three-month period ended March 31, 2021, and 31 acquisitions for the year ended December 31, 2020, some of which have been disclosed in various press releases and related Current Reports on Form 8-K. For the nine acquisitions completed so far in 2021, the preliminary values of major classes of assets acquired and liabilities assumed recorded at the date of acquisition, as adjusted during the valuation period, are included in the reconciliation of the total consideration as follows (in thousands):

   March 31,
2021
 
Accounts receivable, net  $354 
Materials & supplies   80 
Equipment and property   867 
Goodwill   6,996 
Customer contracts   10,618 
Other intangible assets   38 
Current liabilities   (54)
Other assets and liabilities, net   146 
Total purchase price   19,045 
Less: Contingent consideration liability   (2,067)
Total cash purchase price  $16,978 

Goodwill from acquisitions represents the excess of the purchase price over the fair value of net assets of businesses acquired. The factors contributing to the amount of goodwill are based on strategic and synergistic benefits that are expected to be realized. For the period ended March 31, 2021, $7.0 million of goodwill was added related to the nine acquisitions noted above. The recognized goodwill is expected to be deductible for tax purposes.

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DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
3 Months Ended
Mar. 31, 2021
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

NOTE 15.DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Risk Management Objective of Using Derivatives

The Company is exposed to certain interest rate risks on our outstanding debt and foreign currency risks arising from our international business operations and global economic conditions. The Company enters into certain derivative financial instruments to lock in certain interest rates, as well as to protect the value or fix the amount of certain obligations in terms of its functional currency, the U.S. dollar.

Cash Flow Hedges of Interest Rate Risk

The Company uses interest rate swap arrangements to manage or hedge its interest rate risk. Notwithstanding the terms of the swaps, the Company is ultimately obligated for all amounts due and payable under the Credit Facility. The Company does not use such instruments for speculative or trading purposes.

On June 19, 2019, the Company entered into a floating-to-fixed interest rate swap for an aggregate notional amount of $100.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility. The Company designated the swap as a cash flow hedge. The swap requires us to pay a fixed rate of 1.94% per annum on the notional amount. The cash flows from the swap began June 30, 2019 and ends on December 31, 2021. As of December 31, 2020, $0.4 million had been recorded as a loss in Accumulated Other Comprehensive Income (“AOCI”). For the three months ended March 31, 2021, a gain of $0.2 million was recorded in AOCI, compared to a loss of $0.7 million for the three months ended March 31, 2020. Realized gains and losses in connection with each required interest payment are reclassified from AOCI to interest expense during the period of the cash flows. During the first three months ended March 31, 2021, the Company reclassified nil into interest expense and credited $0.1 million as interest income during the three months ended March 31, 2020. The fair value of the Company’s interest rate swaps was recorded as $0.2 million in Other Current Liabilities at March 31, 2021. The fair value of the Company’s interest rate swaps was recorded as $0.2 million in Long-Term Liabilities at December 31, 2020. On a quarterly basis, management evaluates any swap agreement to determine its effectiveness or ineffectiveness and records the change in fair value as an adjustment to AOCI. Management intends that the swap remains effective.

ROLLINS, INC. AND SUBSIDIARIES

 

Hedges of Foreign Exchange Risk

The Company is exposed to fluctuations in various foreign currencies against its functional currency, the US dollar. We use foreign currency derivatives, specifically foreign currency forward contracts (“FX Forwards”), to manage our exposure to fluctuations in the USD-CAD and AUD-USD exchange rates. FX Forwards involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date. The FX Forwards are typically settled in US dollars for their fair value at or close to their settlement date. We do not currently designate any of these FX Forwards under hedge accounting, but rather reflect the changes in fair value immediately in earnings. We do not use such instruments for speculative or trading purposes, but rather use them to manage our exposure to foreign exchange rates. Changes in the fair value of FX Forwards were recorded in other income/expense and were equal to a net loss of $0.3 million and a net gain of $1.1 million for the three months ended March 31, 2021 and 2020, respectively. The fair values of the Company’s FX Forwards were recorded as net obligations of $0.4 million and $0.4 million in Other Current Liabilities at March 31, 2021 and December 31, 2020, respectively.

As of March 31, 2021, the Company had the following outstanding FX Forwards (in thousands except for number of instruments):

Non-Designated Derivative Summary
FX Forward Contracts  Number of
Instruments
   Sell
Notional
   Buy
Notional
 
Sell AUD/Buy USD Fwd Contract   11   $1,300   $949 
Sell CAD/Buy USD Fwd Contract   13   $13,500   $10,393 
Total   24        $11,342 

The financial statement impact related to these derivative instruments was insignificant for the three months ended March 31, 2021 and year ended December 31, 2020.

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SUBSEQUENT EVENTS
3 Months Ended
Mar. 31, 2021
Subsequent Events [Abstract]  
SUBSEQUENT EVENTS

NOTE 16.SUBSEQUENT EVENTS

 

The Company previously announced that it was pursuing corrective actions in connection with certain corporate acts involving the amendment to the Company’s certificate of incorporation that was approved by Company stockholders on April 23, 2019 (the “2019 Amendment”).  In connection with the 2019 Amendment, the shareholders voted to increase the number of authorized shares of capital stock to 550,500,000 shares, including 550 million shares of common stock and 500,000 shares of preferred stock.   Due to a clerical error, the Certificate of Amendment for the 2019 Amendment was not filed with the Delaware Secretary of State.  The Company filed a petition with the Delaware Chancery Court to deem the 2019 Amendment to be filed on April 23, 2019, and the Court granted the petition on April 23, 2021 resulting in the correction of the technical defects.

On April 27, 2021, shareholders approved an amendment to Rollins, Inc.’s Certificate of Incorporation to increase the number of authorized shares of common stock from 550,000,000 shares to 800,000,000 shares. Rollins’ authorized preferred stock will remain the same at 500,000 shares.

On April 27, 2021, the Company announced that the Board of Directors declared a regular quarterly cash dividend on its common stock of $0.08 per share payable on June 10, 2021 to stockholders of record at the close of business May 10, 2021.

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BASIS OF PREPARATION AND OTHER (Policies)
3 Months Ended
Mar. 31, 2021
Accounting Policies [Abstract]  
Basis of Preparation

Basis of Preparation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”, “we”, “our”) for the year ended December 31, 2020. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2020 Annual Report on Form 10-K.

The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.

In March 2020, the World Health Organization declared the outbreak of COVID-19 a global pandemic, which continues to spread throughout the U.S. and the world. This has resulted in authorities implementing numerous measures to contain the virus, including, but not limited to, travel bans and restrictions, quarantines, shelter-in-place orders, and business limitations and shutdowns. The pest control industry was designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. The results of operations for the three months ended March 31, 2021 are not necessarily indicative of results for the entire year. The severity, magnitude and duration, as well as the economic consequences of the COVID-19 pandemic, are uncertain, rapidly changing and difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to COVID-19 and may change materially in future periods.

The Company has one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.

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REVENUE (Tables)
3 Months Ended
Mar. 31, 2021
Revenue from Contract with Customer [Abstract]  
Revenue

Revenue, classified by the major geographic areas in which our customers are located, was as follows:

REVENUE
   (In thousands) 
   Three Months Ended 
   March 31, 
   2021   2020 
United States  $494,100   $452,346 
Other countries   41,454    35,555 
Total Revenues  $535,554   $487,901 
REVENUE (Details 2)
   Three Months Ending 
   March 31, 
(in thousands)  2021   2020 
Residential revenue  $235,179   $204,657 
Commercial revenue   188,697    183,315 
Termite completions, bait monitoring, & renewals   105,694    94,227 
Franchise revenues   3,459    3,417 
Other revenues   2,525    2,285 
Total Revenues  $535,554   $487,901 
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ALLOWANCE FOR CREDIT LOSSES (Tables)
3 Months Ended
Mar. 31, 2021
Receivables [Abstract]  
Schedule of Roll Forward of the Company's Allowance for Credit Losses
ALLOWANCE FOR CREDIT LOSSES
   Allowance for Credit Losses 
   Trade
Receivables
   Financed
Receivables
   Total
Receivables
 
Balance at December 31, 2020   16,854    3,231    20,085 
Provision for expected credit losses   1,865    821    2,686 
Write-offs charged against the allowance   (4,099)   (681)   (4,780)
Recoveries collected   1,111    (1)   1,110 
Balance at March 31, 2021  $15,731   $3,370   $19,101 
                
   Allowance for Credit Losses
   Trade Receivables  Financed Receivables  Total Receivables
Balance at December 31, 2019  $16,699   $2,959   $19,658 
Adoption of ASC 326   (3,330)         (3,330)
Provision for expected credit losses   1,553    734    2,287 
Write-offs charged against the allowance   (3,779)   (640)   (4,419)
Recoveries collected   718          718 
Balance at March 31, 2020  $11,861   $3,053   $14,914 
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EARNINGS PER SHARE (Tables)
3 Months Ended
Mar. 31, 2021
Earnings Per Share [Abstract]  
Basic and diluted earnings per share attributable to common and restricted shares of common stock

Basic and diluted earnings per share attributable to common and restricted shares of common stock for the period were as follows:

 

EARNINGS PER SHARE
   Three Months Ending 
   March 31, 
   2021   2020 
Basic and diluted earnings per share          
Common stock  $0.19   $0.09 
Restricted shares of common stock  $0.19   $0.08 
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FAIR VALUE OF FINANCIAL INSTRUMENTS (Tables)
3 Months Ended
Mar. 31, 2021
Fair Value Disclosures [Abstract]  
The table below presents a summary of the changes in fair value for these liabilities.
FAIR VALUE OF FINANCIAL INSTRUMENTS
   Three Months Ending 
   March 31, 
(in thousands)  2021   2020 
Beginning  $35,744   $49,131 
New acquisitions and revaluations   2,067    4,489 
Payouts   (4,926)   (2,040)
Interest on outstanding contingencies   279    583 
Charge offset, forfeit and other   (188)   (835)
Ending balance  $32,976   $51,328 
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UNEARNED REVENUE (Tables)
3 Months Ended
Mar. 31, 2021
Unearned Revenue  
Changes in unearned revenue were as follows:

Changes in unearned revenue were as follows:

UNEARNED REVENUE
   Three Months Ended 
   March 31, 
(in thousands)  2021   2020 
Balance at beginning of year  $149,224   $136,507 
Deferral of unearned revenue   55,379    49,552 
Recognition of unearned revenue   (45,837)   (42,707)
Balance at end of period  $158,766   $143,352 
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LEASES (Tables)
3 Months Ended
Mar. 31, 2021
Leases  
Schedule of Leases Classification [Table Text Block]

 

Lease Classification
(in thousands)           
      Three Months Ended March 31, 
Lease Classification  Financial Statement Classification  2021   2020 
Short-term lease cost  Cost of services provided, Sales, general, and administrative expenses  $60   $76 
Operating lease cost  Cost of services provided, Sales, general, and administrative expenses   22,634    20,717 
Total lease expense     $22,694   $20,793 
              
Other Information             
      Weighted-average remaining lease term – operating leases   5.66 years    3.84 years 
      Weighted-average discount rate – operating leases   3.85%   3.93%
Cash paid for amounts included in the measurement of lease liabilities:          
       Operating cash flows for operating leases   $22,457   $20,477 
Future minimum lease payments

Future minimum lease payments, including assumed exercise of renewal options at March 31, 2021 were as follows:

LEASES (Details 2)
(in thousands)  Operating
Leases
 
2021 (excluding the three months ended March 31, 2021)  $64,099 
2022   70,231 
2023   50,144 
2024   27,083 
2025   14,908 
2026   10,803 
Thereafter   48,844 
Total Future Minimum Lease Payments   286,112 
Less: Amount representing interest   31,782 
Total future minimum lease payments, net of interest  $254,330 
XML 41 R31.htm IDEA: XBRL DOCUMENT v3.21.1
GOODWILL AND INTANGIBLE ASSETS (Tables)
3 Months Ended
Mar. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL AND INTANGIBLE ASSETS
Intangible Asset  Carrying
Value
   Useful Life
in Years
 
Customer contracts  $297,288    3-20 
Trademarks and tradenames   108,761    N/A-20
Non-compete agreements   4,457    3-20 
Internet domains   2,227    N/A-10 
Patents   1,446    3-15 
Other assets   2,068    N/A-10 
Total customer contracts and other intangible assets  $416,247      
XML 42 R32.htm IDEA: XBRL DOCUMENT v3.21.1
STOCKHOLDERS' EQUITY (Tables)
3 Months Ended
Mar. 31, 2021
Equity [Abstract]  
components of the Company’s stock-based compensation

The following table summarizes the components of the Company’s stock-based compensation programs recorded as expense:

STOCKHOLDERS' EQUITY
   Three Months Ended 
   March 31, 
(in thousands)  2021   2020 
Time lapse restricted stock:          
Pre-tax compensation expense  $3,921   $3,819 
Tax benefit   (886)   (837)
Restricted stock expense, net of tax  $3,035   $2,982 
information on unvested restricted stock outstanding

The following table summarizes information on unvested restricted stock outstanding as of March 31, 2021:

STOCKHOLDERS' EQUITY (Details 2)
(number of shares in thousands)  Number of
Shares
   Average Grant-
Date Fair Value
 
Unvested Restricted Stock at December 31, 2020   2,870   $20.36 
Forfeited   (10)   22.44 
Vested   (774)   16.16 
Granted   778    37.04 
Unvested Restricted Stock at March 31, 2021   2,864   $26.02 
XML 43 R33.htm IDEA: XBRL DOCUMENT v3.21.1
BUSINESS COMBINATIONS (Tables)
3 Months Ended
Mar. 31, 2021
Business Combination and Asset Acquisition [Abstract]  
Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition.
BUSINESS COMBINATIONS
   March 31,
2021
 
Accounts receivable, net  $354 
Materials & supplies   80 
Equipment and property   867 
Goodwill   6,996 
Customer contracts   10,618 
Other intangible assets   38 
Current liabilities   (54)
Other assets and liabilities, net   146 
Total purchase price   19,045 
Less: Contingent consideration liability   (2,067)
Total cash purchase price  $16,978 
XML 44 R34.htm IDEA: XBRL DOCUMENT v3.21.1
DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Tables)
3 Months Ended
Mar. 31, 2021
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Company had the following outstanding FX Forwards

As of March 31, 2021, the Company had the following outstanding FX Forwards (in thousands except for number of instruments):

DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
Non-Designated Derivative Summary
FX Forward Contracts  Number of
Instruments
   Sell
Notional
   Buy
Notional
 
Sell AUD/Buy USD Fwd Contract   11   $1,300   $949 
Sell CAD/Buy USD Fwd Contract   13   $13,500   $10,393 
Total   24        $11,342 
XML 45 R35.htm IDEA: XBRL DOCUMENT v3.21.1
REVENUE (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Disaggregation of Revenue [Line Items]    
Revenues $ 535,554 $ 487,901
UNITED STATES    
Disaggregation of Revenue [Line Items]    
Revenues 494,100 452,346
Non-US [Member]    
Disaggregation of Revenue [Line Items]    
Revenues $ 41,454 $ 35,555
XML 46 R36.htm IDEA: XBRL DOCUMENT v3.21.1
REVENUE (Details 2) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Disaggregation of Revenue [Line Items]    
Revenues $ 535,554 $ 487,901
Residential Contract Revenue [Member]    
Disaggregation of Revenue [Line Items]    
Revenues 235,179 204,657
Commercial Contract Revenue [Member]    
Disaggregation of Revenue [Line Items]    
Revenues 188,697 183,315
Termite Completions Bait Monitoring Renewals [Member]    
Disaggregation of Revenue [Line Items]    
Revenues 105,694 94,227
Franchise Revenues [Member]    
Disaggregation of Revenue [Line Items]    
Revenues 3,459 3,417
Other Revenues [Member]    
Disaggregation of Revenue [Line Items]    
Revenues $ 2,525 $ 2,285
XML 47 R37.htm IDEA: XBRL DOCUMENT v3.21.1
ALLOWANCE FOR CREDIT LOSSES (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Balance at December 31, 2019 $ 20,085 $ 19,658
Provision for expected credit losses 2,686 2,287
Write-offs charged against the allowance (4,780) (4,419)
Recoveries collected 1,110 718
Balance at March 31, 2020 19,101 14,914
Adoption of ASC 326   (3,330)
Trade Accounts Receivable [Member]    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Balance at December 31, 2019 16,854 16,699
Provision for expected credit losses 1,865 1,553
Write-offs charged against the allowance (4,099) (3,779)
Recoveries collected 1,111 718
Balance at March 31, 2020 15,731 11,861
Adoption of ASC 326   (3,330)
Financing Receivable [Member]    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Balance at December 31, 2019 3,231 2,959
Provision for expected credit losses 821 734
Write-offs charged against the allowance (681) (640)
Recoveries collected (1)
Balance at March 31, 2020 $ 3,370 3,053
Adoption of ASC 326  
XML 48 R38.htm IDEA: XBRL DOCUMENT v3.21.1
EARNINGS PER SHARE (Details) - $ / shares
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]    
Earning Per Share $ 0.19 $ 0.09
Common Stock [Member]    
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]    
Earning Per Share 0.19 0.09
Restricted Stock [Member]    
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]    
Earning Per Share $ 0.19 $ 0.08
XML 49 R39.htm IDEA: XBRL DOCUMENT v3.21.1
FAIR VALUE OF FINANCIAL INSTRUMENTS (Details) - Fair Value, Recurring [Member] - Fair Value, Inputs, Level 3 [Member] - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Beginning $ 35,744 $ 49,131
New acquisitions and revaluations 2,067 4,489
Payouts (4,926) (2,040)
Interest on outstanding contingencies 279 583
Charge offset, forfeit and other (188) (835)
Ending balance $ 32,976 $ 51,328
XML 50 R40.htm IDEA: XBRL DOCUMENT v3.21.1
UNEARNED REVENUE (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Unearned Revenue    
Balance at beginning of year $ 149,224 $ 136,507
Deferral of unearned revenue 55,379 49,552
Recognition of unearned revenue (45,837) (42,707)
Balance at end of period $ 158,766 $ 143,352
XML 51 R41.htm IDEA: XBRL DOCUMENT v3.21.1
UNEARNED REVENUE (Details Narrative) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Dec. 31, 2020
Unearned Revenue    
Long-term unearned revenue $ 18,400 $ 18,000
Long-term unearned revenue, recognition period (or less) 5 years  
XML 52 R42.htm IDEA: XBRL DOCUMENT v3.21.1
LEASES (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Leases    
Short-term lease cost $ 60 $ 76
Operating lease cost 22,634 20,717
Total lease expense $ 22,694 $ 20,793
Operating Lease, Weighted Average Remaining Lease Term 5 years 240 days 21 hours 36 minutes 3 years 306 days 14 hours 24 minutes
Operating Lease, Weighted Average Discount Rate, Percent 3.85% 3.93%
       Operating cash flows for operating leases  $ 22,457 $ 20,477
XML 53 R43.htm IDEA: XBRL DOCUMENT v3.21.1
LEASES (Details 2)
$ in Thousands
Mar. 31, 2021
USD ($)
Leases  
2021 (excluding the three months ended March 31, 2021) $ 64,099
2022 70,231
2023 50,144
2024 27,083
2025 14,908
2026 10,803
Thereafter 48,844
Total Future Minimum Lease Payments 286,112
Less: Amount representing interest 31,782
Total future minimum lease payments, net of interest $ 254,330
XML 54 R44.htm IDEA: XBRL DOCUMENT v3.21.1
LEASES (Details Narrative)
$ in Thousands
Mar. 31, 2021
USD ($)
Lessor, Lease, Description [Line Items]  
Future minimum lease payments $ 286,112
Building [Member]  
Lessor, Lease, Description [Line Items]  
Future minimum lease payments 156,800
Vehicles [Member]  
Lessor, Lease, Description [Line Items]  
Future minimum lease payments $ 129,300
XML 55 R45.htm IDEA: XBRL DOCUMENT v3.21.1
GOODWILL AND INTANGIBLE ASSETS (Details)
$ in Thousands
3 Months Ended
Mar. 31, 2021
USD ($)
Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 416,247
Customer Contracts [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 297,288
Customer Contracts [Member] | Minimum [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 3 years
Customer Contracts [Member] | Maximum [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 20 years
Trademarks and Trade Names [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 108,761
Finite lived intangible assets useful life 20 years
Noncompete Agreements [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 4,457
Noncompete Agreements [Member] | Minimum [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 3 years
Noncompete Agreements [Member] | Maximum [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 20 years
Internet Domain Names [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 2,227
Finite lived intangible assets useful life 10 years
Patents [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 1,446
Patents [Member] | Minimum [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 3 years
Patents [Member] | Maximum [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 15 years
Other Intangible Assets [Member]  
Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 2,068
Finite lived intangible assets useful life 10 years
XML 56 R46.htm IDEA: XBRL DOCUMENT v3.21.1
GOODWILL AND INTANGIBLE ASSETS (Details Narrative) - USD ($)
$ in Thousands
Mar. 31, 2021
Dec. 31, 2020
Trademarks and Trade Names [Member]    
Finite-Lived Intangible Assets [Line Items]    
Finite-Lived Intangible Assets, Net $ 108,800 $ 109,000
Carrying amount of goodwill in foreign countries 3,200 3,300
Customer Contracts [Member]    
Finite-Lived Intangible Assets [Line Items]    
Finite-Lived Intangible Assets, Net 297,300 298,900
Carrying amount of goodwill in foreign countries 44,600 45,700
Other Intangible Assets [Member]    
Finite-Lived Intangible Assets [Line Items]    
Finite-Lived Intangible Assets, Net 10,200 10,800
Carrying amount of goodwill in foreign countries $ 900 $ 1,000
XML 57 R47.htm IDEA: XBRL DOCUMENT v3.21.1
DEBT (Details Narrative) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Line of Credit Facility [Line Items]    
Debt Instrument, Restrictive Covenants The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended.  
Revolving Credit Facility [Member]    
Line of Credit Facility [Line Items]    
Long-term Line of Credit $ 115,000 $ 67,000
Revolving Credit Facility [Member] | Line of Credit [Member]    
Line of Credit Facility [Line Items]    
Line of Credit Facility, Maximum Borrowing Capacity 175,000  
Revolving Credit Facility [Member] | Letter of Credit [Member]    
Line of Credit Facility [Line Items]    
Line of Credit Facility, Maximum Borrowing Capacity 75,000  
Revolving Credit Facility [Member] | Swingline Credit Facility [Member]    
Line of Credit Facility [Line Items]    
Line of Credit Facility, Maximum Borrowing Capacity 25,000  
Truist Bank N A And Bank Of America [Member]    
Line of Credit Facility [Line Items]    
Long-term Line of Credit $ 250,000  
Term Loan [Member]    
Line of Credit Facility [Line Items]    
Long-term Line of Credit   $ 136,000
XML 58 R48.htm IDEA: XBRL DOCUMENT v3.21.1
STOCKHOLDERS' EQUITY (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Time lapse restricted stock:    
Pre-tax compensation expense $ 3,921 $ 3,819
Tax benefit (886) (837)
Restricted stock expense, net of tax $ 3,035 $ 2,982
XML 59 R49.htm IDEA: XBRL DOCUMENT v3.21.1
STOCKHOLDERS' EQUITY (Details 2)
3 Months Ended
Mar. 31, 2021
$ / shares
shares
Equity [Abstract]  
Balance outstanding at the beginning of the period (in shares) | shares 2,870
Balance at the beginning of the period (in dollars per share) | $ / shares $ 20.36
Forfeited (in shares) | shares (10)
Forfeited (in dollars per share) | $ / shares $ 22.44
Vested (in shares) | shares (774)
Vested (in dollars per share) | $ / shares $ 16.16
Granted (in shares) | shares 778
Granted (in dollars per share) | $ / shares $ 37.04
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number, Ending Balance | shares 2,864
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value, Ending Balance | $ / shares $ 26.02
XML 60 R50.htm IDEA: XBRL DOCUMENT v3.21.1
STOCKHOLDERS' EQUITY (Details Narrative) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Dec. 31, 2020
Equity [Abstract]      
Common Stock, Dividends, Per Share, Cash Paid $ 0.08 $ 0.08  
Shares Repurchased $ 9,300 $ 8,000  
Unrecognized compensation cost $ 65,200   $ 40,500
Unrecognized compensation cost, period for recognition 4 years 6 months   4 years 6 months
XML 61 R51.htm IDEA: XBRL DOCUMENT v3.21.1
BUSINESS COMBINATIONS (Details) - USD ($)
$ in Thousands
Mar. 31, 2021
Dec. 31, 2020
Business Acquisition [Line Items]    
Materials & supplies $ 32,645 $ 30,843
Goodwill 659,795 $ 653,176
Acquisitions [Member]    
Business Acquisition [Line Items]    
Accounts receivable, net 354  
Materials & supplies 80  
Equipment and property 867  
Goodwill 6,996  
Customer contracts 10,618  
Other intangible assets 38  
Current liabilities (54)  
Other assets and liabilities, net 146  
Total purchase price 19,045  
Less: Contingent consideration liability (2,067)  
Total cash purchase price $ 16,978  
XML 62 R52.htm IDEA: XBRL DOCUMENT v3.21.1
BUSINESS COMBINATIONS (Details Narrative) - Number
3 Months Ended 12 Months Ended
Mar. 31, 2021
Dec. 31, 2020
Business Combination and Asset Acquisition [Abstract]    
Number of acquisitions 9 31
XML 63 R53.htm IDEA: XBRL DOCUMENT v3.21.1
DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Details)
$ in Thousands
Mar. 31, 2020
USD ($)
Franchise
Not Designated as Hedging Instrument [Member]  
Derivative Instruments, Gain (Loss) [Line Items]  
Derivative, Number of Instruments Held | Franchise 24
Buy Notional $ 11,342
Sell AUD/Buy USD Fwd Contract [Member]  
Derivative Instruments, Gain (Loss) [Line Items]  
Derivative, Number of Instruments Held | Franchise 11
Sell Notional $ 1,300
Buy Notional $ 949
Sell CAD/Buy USD Fwd Contract [Member]  
Derivative Instruments, Gain (Loss) [Line Items]  
Derivative, Number of Instruments Held | Franchise 13
Sell Notional $ 13,500
Buy Notional $ 10,393
XML 64 R54.htm IDEA: XBRL DOCUMENT v3.21.1
SUBSEQUENT EVENTS (Details Narrative) - $ / shares
Apr. 27, 2021
Apr. 26, 2021
Mar. 31, 2021
Dec. 31, 2020
Subsequent Event [Line Items]        
Common Stock, Shares Authorized     550,000,000 550,000,000
Subsequent Event [Member]        
Subsequent Event [Line Items]        
Common Stock, Shares Authorized 800,000,000 550,000,000    
Dividend declared quarterly (in dollars per share) $ 0.08      
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